2026 Products and Services

AudioCodes is a global leader in enterprise voice technology and voice AI innovation. We help organizations unlock the full value of voice, transforming every conversation into a strategic asset that drives smarter decisions, better experiences and business growth. Our portfolio spans secure voice infrastructure, unified communications and contact center integration, and next-generation AI-powered voice solutions. With over 30 years of expertise and a presence in more than 100 countries, AudioCodes is trusted by 65 of the Fortune 100 to power intelligent, agile and future-ready interactions across enterprise organizations. Visit our website: www.audiocodes.com.

Website
www.audiocodes.com

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Products/Services Offered

• AI / Analytics
• Audio Conferencing Services / Devices
• A / V Meeting Room Technologies
• Contact Center Systems / Applications
• Communications Systems Management, Configuration & Troubleshooting
• IP PBXs / IP Telephony / Desk Phones
• Managed / Hosted / Cloud Communications Services (UCaaS)
• SIP-based Products / Session Border Controllers (SBCs)
• SIP Trunking Services
• Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
• Unified Communications
• Video: Room Systems
• WebRTC

Cisco is the worldwide technology leader that securely connects everything to make anything possible. Our purpose is to power an inclusive future for all by helping our customers reimagine their applications, power hybrid work, secure their enterprise, transform their infrastructure, and meet their sustainability goals.

Website
www.cisco.com

Social Networks

Products/Services Offered

• AI / Analytics
• Audio Conferencing Services / Devices
• A / V Meeting Room Technologies
• Contact Center Systems / Applications
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Mobile / Wireless Platform / Devices
• Video: Cloud-based Services
• Video: Desktop
• Video: Room Systems

Dialpad is the AI-first communications and agentic platform defining the next era of business conversations. From customer service to sales to unified communications, Dialpad delivers AI-enhanced experiences for customers worldwide, including Randstad, Nasdaq, Express Scripts, T-Mobile, Johns Hopkins, Motorola Solutions and Tractor Supply. Backed by Andreessen Horowitz, GV, ICONIQ Capital, and OMERS, Dialpad is leading the agentic AI revolution.

Website
dialpad.com/company

Social Networks

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Audio Conferencing Services / Devices
• A / V Meeting Room Technologies
• Contact Center Systems / Applications
• Communications Systems Management, Configuration & Troubleshooting
• IP PBXs / IP Telephony / Desk Phones
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Mobile / Wireless Platform / Devices
• Mobile / Wireless Services
• Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
• Team Collaboration / Chat Apps
• Text-based Messaging (email, IM)
• Unified Communications
• Video: Cloud-based Services
• Video: Desktop
• Video: Mobile
• Voicemail / Unified Messaging

Products

• Dialpad Sell

  Dialpad Sell is a coaching and outbound sales tool designed to capture the very best out of sales teams of any size. With our AI enabled toolset, sellers can instantly connect to the right information in real time & focus on productive conversations, while managers can effectively monitor, support, and coach their teams to build high impact sales organizations. Dialpad Sell crushes sales quotas, by giving sales teams a competitive edge, and helps them close more deals, faster.

• Dialpad Connect

  Dialpad Connect unifies calling, messaging, and meetings in one intuitive app—accessible on any device, anywhere in the world. Setup takes minutes, giving your team instant access to powerful communication tools. It integrates with your existing apps and devices, streamlining workflows with built-in AI. With one app, vendor, bill, and support line, you’ll spend less time managing systems and more time enabling your team to sell, support, and communicate effectively.

• Dialpad Support

  Dialpad Support is a next-gen support and contact center solution designed to grow high-performing teams and deliver exceptional customer experiences.

• Agentic AI

  Dialpad’s Agentic AI is an autonomous system that understands goals, makes decisions, and takes action across voice and digital channels. Built with security and trust, it unifies AI agent design and management in a single platform, with seamless human escalation, low-code deployment, and ready-to-use templates—ensuring fast value and consistently high-quality customer experiences.

We live and breathe audio. Always and everywhere. We shape the future of the audio world and create unique sound experiences for our customers worldwide. This ambition and our shared passion for audio have driven us since the company was founded. Our history is full of ideas, innovations, challenging projects, and technological achievements, all of which we incorporate into our products. Today, Sennheiser is one of the leading providers of professional audio technology worldwide.

Website
www.sennheiser.com

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Products/Services Offered

• Audio Conferencing Services / Devices
• A / V Meeting Room Technologies

Shure has been helping people sound extraordinary for more than 100 years. Founded in 1925, Shure is a global leader in audio technology and workplace collaboration solutions, known for our commitment to quality, performance, and durability. From the biggest broadcast events and live performances to critical business meetings and university lectures, to your home office or studio, you can always rely on Shure.

Website
www.shure.com/americas

Products/Services Offered

• Audio Conferencing Services / Devices
• A / V Meeting Room Technologies
• Unified Communications

Products

• IntelliMix™ Bar Pro Kit

  Clearly capture precise audio and video for AI-powered meetings in medium to large collaboration spaces with this powerful all-in-one Android based video conference bar. Enterprise ready with auto-setup and simple global management, IT managers can create meeting experiences focused on participants with reliable transcription for enhanced AI tools.

• IntelliMix™ Room Kits

  Boost collaboration with simple and secure Microsoft Teams Rooms conferencing kits. With zero-touch provisioning, you can effortlessly deliver high-quality audio and video experiences in your small, medium, and large meeting and collaboration spaces, up to 33 x 18 ft (10 x 5.5 m). The component-based systems provide everything you need - automatically. No programming or adjusting of audio and video settings is required. All kits include a powerful Windows-based Teams Rooms compute with Shure’s premium audio signal processing, an intuitive touch panel, a superior all-in-one ceiling array microphone + loudspeaker, and intelligent, high-resolution video.

• IntelliMix™ Foundation System

  Create, deploy and manage sophisticated AV solutions for demanding collaboration spaces with this powerful Compute + Touch Panel Kit for Microsoft Teams Rooms. Ideal for custom AV system integration, the Windows-based Teams Rooms Compute with built-in IntelliMix Room® DSP is optimized for use with Shure’s extensive portfolio of certified audio products. It provides unparalleled flexibility to deliver pristine audio quality in spaces that require tailored solutions. The high-resolution Touch Panel provides intuitive controls and a convenient content ingest port for effective, people-centric meeting experiences.

• Microflex Wireless neXt 2

  The Microflex® Wireless neXt system is more than a wireless microphone. It’s an all-in-one audio solution for hybrid classrooms, training rooms, and lecture halls that provides superior audio for conferencing and presentations at the same time. Despite its comprehensive feature set, the MXW neXt system is easy to set up in minutes. Bluetooth functionality not currently available.

Zoom’s mission is to deliver an AI-first work platform for human connection. Work from anywhere with a single app that combines team chat, phone, whiteboard, meetings, contact center, and more. Bring teams together, reimagine workspaces, engage new audiences, and delight your customers; all on the Zoom platform you know and love.

Website
zoom.us

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Products/Services Offered

• AI / Analytics
• Audio Conferencing Services / Devices
• A / V Meeting Room Technologies
• Contact Center Systems / Applications
• E-911 / Emergency Systems
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Mobile / Wireless Services
• Team Collaboration / Chat Apps
• Unified Communications
• Video: Cloud-based Services
• Video: Desktop
• Video: Mobile
• Video: Room Systems
• Voicemail / Unified Messaging

Welcome to AgentAssist – a next level, cloud-based Gen AI-driven Speech Analytics platform built by an expert team with more than a decade of experience building scalable SaaS, speech analytics, and AI products. Designed to revolutionize the way businesses unlock insights from conversations, the AgentAssist.com platform delivers industry-leading transcriptions, comprehensive conversational analytics, automated call summarization, QA solutions, agent coaching, sentiment analysis, call classification, real-time assist, and so much more – all through an easy-to-navigate user interface

Website
agentassist.com

Products/Services Offered

• AI / Analytics

Allstacks is a software engineering intelligence platform that provides software engineering and product teams with AI-driven analysis of their software delivery lifecycle. The company's platform is built on a context graph architecture to ingest, normalize, and correlate time, cost, and activity across the software delivery lifecycle without requiring changes to existing tools or processes.

Website
www.allstacks.com

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Systems Integration Services / Consulting / VAR

ASAPP builds the enterprise customer experience platform for organizations ready to move beyond basic automation. Powered by GenerativeAgent, CXP brings every interaction, workflow, and customer signal into one intelligent system that resolves issues, enforces policies, and acts across enterprise systems. Unlike CCaaS or conversational AI tools that stop at simple deflection or routing, ASAPP handles complex, multi-step workflows with accuracy, safety, and control while tailoring every step to the individual customer’s context. Leading enterprises use ASAPP to cut operating costs, accelerate resolution, modernize their CX stack, and build the foundation for an agentic enterprise.

Website
www.asapp.com

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Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications

Products

• ASAPP Customer Experience Platform (CXP)

  The Customer Experience Platform (CXP) is the unified platform enterprises buy to automate customer conversations across voice and digital, with built-in human-in-the-loop control and a compounding interaction intelligence layer — all augmenting (not replacing) their existing CCaaS. CXP is the enterprise foundation for building, configuring, running, and scaling an Agentic Enterprise, where AI can think, decide, and act safely across systems and channels. It replaces fragmented CX stacks with a single operating fabric that unifies orchestration, configuration, integration, data, insight, channels, and reasoning — the seven layers of CXP — creating a closed intelligent loop where every interaction informs the next. CXP is not just a conversational layer or a CCaaS feature. It is the system of intelligence and action that powers the Generative Agent, keeps humans in control, and turns every interaction into enterprise intelligence.

AudioCodes is a global leader in enterprise voice technology and voice AI innovation. We help organizations unlock the full value of voice, transforming every conversation into a strategic asset that drives smarter decisions, better experiences and business growth. Our portfolio spans secure voice infrastructure, unified communications and contact center integration, and next-generation AI-powered voice solutions. With over 30 years of expertise and a presence in more than 100 countries, AudioCodes is trusted by 65 of the Fortune 100 to power intelligent, agile and future-ready interactions across enterprise organizations. Visit our website: www.audiocodes.com.

Website
www.audiocodes.com

Social Networks

Products/Services Offered

• AI / Analytics
• Audio Conferencing Services / Devices
• A / V Meeting Room Technologies
• Contact Center Systems / Applications
• Communications Systems Management, Configuration & Troubleshooting
• IP PBXs / IP Telephony / Desk Phones
• Managed / Hosted / Cloud Communications Services (UCaaS)
• SIP-based Products / Session Border Controllers (SBCs)
• SIP Trunking Services
• Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
• Unified Communications
• Video: Room Systems
• WebRTC

With over 20 years of experience, Broadnet is a leading global SMS solutions provider and GSMA member. We offer Bulk SMS, A2P SMS, 2-Way SMS, HLR Lookup, SMS Firewall, and SMSC Gateway, along with advanced services like Omni-Channel, SIM Box Detection API, MyOTP, AIT Traffic Control, Flash Call Detection & Prevention, Robocall Mitigation, and AI & ML Applications, Ai-Chatbots and Agents. Exclusive SMS Firewall & Gateway for 18 operators *300 Million SMS/Day *9,999 SMS/sec/session *12 Exclusive GT *24/7 Support *Easy Integration *Proprietary Smart Firewall *Advanced SMSC Platform *Direct connections to over 1,000 operators and carriers worldwide Our global presence includes Lebanon, UK, UAE, India, Italy, Malta, KSA, Egypt, Australia, Jordan, USA, Bahrain, Qatar, Turkey, Singapore, Nigeria, and Oman. [email protected] I www.broadnet.me

Website
www.broadnet.me

Social Networks

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Security
• Systems Integration Services / Consulting / VAR
• Text-based Messaging (email, IM)

CallMiner is the global leader in customer experience (CX) automation, powered by deep conversation intelligence. Leveraging AI agents and human expertise, CallMiner delivers smarter, more efficient interactions that transform CX and reduce operational costs. Advanced AI and industry-leading analytics turn every conversation into actionable intelligence, driving process optimization, performance gains, customer engagement, and enterprise-wide automation. CallMiner is trusted to improve CX for leading brands across technology, media and telecom, retail, manufacturing, financial services, healthcare, and travel & hospitality.

Website
www.callminer.com

Social Networks

Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications

Products

• OmniAgent

  A virtual agent solution that improves customer interactions with automation and AI-driven insights

• Analyze

  Harness AI and ML to understand your customers at scale and identify the most impactful insight for business improvement

• Coach

  Spend more time on coaching agents with automated analytics, AI-driven linguistics with emotion, predictive scoring, and role-based dashboards

• Outreach

  Transforming Customer Feedback with AI-Driven Insights & Personalized Outreach

Cisco is the worldwide technology leader that securely connects everything to make anything possible. Our purpose is to power an inclusive future for all by helping our customers reimagine their applications, power hybrid work, secure their enterprise, transform their infrastructure, and meet their sustainability goals.

Website
www.cisco.com

Social Networks

Products/Services Offered

• AI / Analytics
• Audio Conferencing Services / Devices
• A / V Meeting Room Technologies
• Contact Center Systems / Applications
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Mobile / Wireless Platform / Devices
• Video: Cloud-based Services
• Video: Desktop
• Video: Room Systems

Comviva empowers organizations to drive transformative growth with measurable business impact. Our AI-driven digital solutions and intelligent platforms enable our customer to unlock new revenue opportunities, enhance customer experiences, and simplify operational complexities to achieve exponential success. From maximizing customer lifetime value to enabling large-scale digital transformation, Comviva is trusted by 200+ global communication service providers and enterprises to solve complex challenges and prepare for the future. With our solutions deployed across 100+ countries, Comviva has brought the benefits of digital innovation and mobility to billions worldwide.

Website
www.comviva.com

Social Networks

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Communications Systems Management, Configuration & Troubleshooting
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Security
• Unified Communications
• Voicemail / Unified Messaging

Products

• NGAGE: Enterprise Communication Platform with Built-In Network Intelligence

  NGAGE is Comviva’s enterprise communication platform with network intelligence capabilities, enabling businesses to orchestrate omnichannel engagement, identity verification, and network-powered services through a unified API-first architecture. NGAGE enables enterprises to orchestrate omnichannel communication across SMS, WhatsApp, RCS, Email, Voice, and conversational AI — while seamlessly integrating network capabilities such as identity verification, fraud prevention, authentication, and network insights.

Cyara is the leader in AI-powered customer experience assurance, committed to eradicating bad CX. As the only unified platform for continuous testing and monitoring across voice, digital, messaging, and conversational AI channels, Cyara empowers enterprises to optimize more than 350 million customer journeys annually. With businesses deploying agentic AI systems that adapt, learn, and make autonomous decisions, Cyara provides the assurance layer that turns pilots into production-ready deployments. From full journey visibility to AI governance, trust validation, and compliance, Cyara ensures every touchpoint works flawlessly and every AI interaction solves customer problems while delighting them in the process.

Website
cyara.com

Social Networks

Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications
• Communications Systems Management, Configuration & Troubleshooting
• Text-based Messaging (email, IM)
• WebRTC

Products

• Pulse 360

  The only AI-driven CX monitoring solution with real-time visibility across voice and digital channels, testing real customer experiences across 150+ points of presence and 400+ carriers.

• Velocity: Test Case Designer

  The first truly no-code, visual test automation tool for CX teams, built to simplify test creation and management in Cyara Velocity.

• Agent Assist Assurance

  The only solution that validates Agent Assist applications, ensuring human agents receive accurate, real-time, contextual information.

• Cyara Copilot

  An AI-powered assistant and Cyara’s first step toward Agentic AI, boosting productivity with automation and intelligent guidance within the Cyara platform and via Slack.

• AI Trust Misuse:

  The new Misuse module joins FactCheck in Cyara’s AI Trust testing suite to prevent harmful and inappropriate responses to voice and chatbots powered by GenAI.

Deepgram is the leading voice AI platform designed for developers building voice-first products using speech-to-text, text-to-speech, or speech-to-speech APIs. Over 400,000 developers build with Deepgram's voice-native foundational models - accessed through APIs or as self-managed software – due to our unmatched accuracy, latency and pricing.

Website
www.deepgram.com

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Contact Center Systems / Applications
• Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing

Dialpad is the AI-first communications and agentic platform defining the next era of business conversations. From customer service to sales to unified communications, Dialpad delivers AI-enhanced experiences for customers worldwide, including Randstad, Nasdaq, Express Scripts, T-Mobile, Johns Hopkins, Motorola Solutions and Tractor Supply. Backed by Andreessen Horowitz, GV, ICONIQ Capital, and OMERS, Dialpad is leading the agentic AI revolution.

Website
dialpad.com/company

Social Networks

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Audio Conferencing Services / Devices
• A / V Meeting Room Technologies
• Contact Center Systems / Applications
• Communications Systems Management, Configuration & Troubleshooting
• IP PBXs / IP Telephony / Desk Phones
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Mobile / Wireless Platform / Devices
• Mobile / Wireless Services
• Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
• Team Collaboration / Chat Apps
• Text-based Messaging (email, IM)
• Unified Communications
• Video: Cloud-based Services
• Video: Desktop
• Video: Mobile
• Voicemail / Unified Messaging

Products

• Dialpad Sell

  Dialpad Sell is a coaching and outbound sales tool designed to capture the very best out of sales teams of any size. With our AI enabled toolset, sellers can instantly connect to the right information in real time & focus on productive conversations, while managers can effectively monitor, support, and coach their teams to build high impact sales organizations. Dialpad Sell crushes sales quotas, by giving sales teams a competitive edge, and helps them close more deals, faster.

• Dialpad Connect

  Dialpad Connect unifies calling, messaging, and meetings in one intuitive app—accessible on any device, anywhere in the world. Setup takes minutes, giving your team instant access to powerful communication tools. It integrates with your existing apps and devices, streamlining workflows with built-in AI. With one app, vendor, bill, and support line, you’ll spend less time managing systems and more time enabling your team to sell, support, and communicate effectively.

• Dialpad Support

  Dialpad Support is a next-gen support and contact center solution designed to grow high-performing teams and deliver exceptional customer experiences.

• Agentic AI

  Dialpad’s Agentic AI is an autonomous system that understands goals, makes decisions, and takes action across voice and digital channels. Built with security and trust, it unifies AI agent design and management in a single platform, with seamless human escalation, low-code deployment, and ready-to-use templates—ensuring fast value and consistently high-quality customer experiences.

EverWorker is your fastest path to an Agentic AI workforce that is fully customized to you and your team. Whether it be Sales, Marketing, HR, or Finance, you can create and employ your own AI Workforce.

Website
everworker.ai

Social Networks

Products/Services Offered

• AI / Analytics

Products

• EverWorker Platform

  The EverWorker platform is a secure and unified platform for creating, using and managing custom AI Workers.

• EverWorker Services

  EverWorker provides a full services department for those times where you would like help strategizing, creating and ultimately implementing AI workers into your business. We are your end-to-end partner with employing your own Agentic AI Workforce.

• EverWorker Academy

  The first step in an AI-First transformation is educating you and your team on what is possible with AI and AI Workers. EverWorker Academy is a completely free AI University to upskill your team on the fundamentals, strategy and advanced usage of AI.

Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX. The New CX redefines how brands connect with customers through seamless and efficient AI-driven journeys that anticipate and meet each customer’s unique needs. Our unified cloud-native offering enables AI and human agents to create hyper-personalized customer experiences, so every customer interaction is more connected, effortless, and personal. Trusted by 3,000+ customers and 1,400+ partners globally, Five9 brings together the power of our AI, our platform, and our people to drive AI-elevated CX.

Website
www.five9.com

Social Networks

Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications

Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration Platform that connects people, systems, data, and AI across the enterprise. As a result, organizations can drive customer loyalty, growth, and retention while increasing operational efficiency and teamwork across human and AI workforces.

Website
www.genesys.com

Social Networks

Products/Services Offered

• AI / Analytics

GirikConnect, a key product offering from Girikon AI Inc., is an Agentic AI–driven enterprise communication platform that brings together CTI, AI Voice, SMS, and AI Messaging into one unified, intelligent engagement layer. Designed as a CRM-agnostic Agentic platform, GirikConnect integrates seamlessly with multiple enterprise CRMs and systems, enabling consistent, AI-led customer conversations across the ecosystem. Powered by AI Voice agents, real-time agent assist, and autonomous conversation orchestration, GirikConnect helps enterprises scale engagement, automate interactions, and deliver faster, more reliable customer experiences—while maintaining enterprise-grade security and compliance. Fully SaaS. Deeply integrated across CRMs. Natively built on Salesforce. Enterprise-ready.

Website
www.girikon.ai

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• IP PBXs / IP Telephony / Desk Phones
• Text-based Messaging (email, IM)
• Unified Communications
• Voicemail / Unified Messaging

Products

• GirikConnect

  GirikConnect is an Agentic AI–driven enterprise communication platform that brings together CTI, AI Voice, SMS, and AI Messaging into one unified, intelligent engagement layer. Designed as a CRM-agnostic SaaS platform, GirikConnect integrates seamlessly with multiple enterprise CRMs and systems, enabling consistent, AI-led customer conversations across the ecosystem. Powered by AI Voice agents, real-time agent assist, and autonomous conversation orchestration, GirikConnect helps enterprises scale engagement, automate interactions, and deliver faster, more reliable customer experiences—while maintaining enterprise-grade security and compliance. Fully SaaS. Deeply integrated across CRMs. Natively built on Salesforce. Enterprise-ready

• GirikVoice

  Human-Like AI Voice Agents — Multilingual, 24/7, No-Code. Automate conversations, delight customers, and scale with ease. GirikVoice AI agents handle calls, resolve queries, and adapt to your business—anytime, anywhere

• GirikCTI

  Drive more leads, close more deals, and delight your customers with GirikCTI – your ultimate All-in-one communication platform that enables calling from Salesforce

• GirikSMS

  Accelerate Engagement with AI Messaging on Salesforce 100% Salesforce-native AI Messaging Agents that engage customers on SMS, WhatsApp, and WebChat—automating conversations and scaling with ease.

healow®?Genie is a multimodal AI-powered contact center solution that uses voice-recognition technology and advanced AI algorithms to strengthen patient engagement and expand patients' access to care. Patients can use Genie to get answers to common questions, access their records, and manage their appointments. Genie automatically routes patients' more complex calls and queries to on-call care providers when theier primary care physician's office is closed or unavailable.?healow?Genie is available to patients 24/7/365 and helps reduce call volume for front-office staff, improve patient satisfaction, and reduce overall costs for practices.?Learn more at genie.healow.com

Website
www.healowgenie.com

Social Networks

Products/Services Offered

• AI / Analytics
• Audio Conferencing Services / Devices

A global leader in optimizing the customer experience lifecycle, digital transformation, business process management, and digital media ecosystem, HGS is helping its clients become more competitive every day. HGS combines automation, analytics, and artificial intelligence with deep domain expertise focusing on digital customer experiences, back-office processing, contact centers, and HRO solutions. HGS has 17,549 employees in 10 countries, including 30 delivery centers, making a difference to some of the world’s leading brands across verticals.

Website
www.hgs.com

Social Networks

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Contact Center Systems / Applications
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Security
• Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
• Systems Integration Services / Consulting / VAR
• Text-based Messaging (email, IM)

HP WXP Collaboration (previously known as Vyopta) is a leader in digital experience management for collaboration, has facilitated effective virtual collaboration. Teams can't perform well if they cannot effectively collaborate. Great digital experiences when collaborating are crucial to support team innovation, sales, and customer services. The WXP cloud platform provides unique insights to IT and users regarding technology, space, and user to obtain exceptional user experiences when collaborating from anywhere and using any device and UC/collaboration application. This is crucial for optimal user engagement, productivity, and well-being.

Website
workforceexperience.hp.com/wxp-collaboration

Social Networks

Products/Services Offered

• AI / Analytics
• Managed / Hosted / Cloud Communications Services (UCaaS)

Products

• WXP Collaboration

  The WXP Collaboration application is designed to facilitate seamless communication and collaboration within organizations. It offers a range of tools and features to manage group interactions, enhance productivity, and ensure efficient workflows. As part of WXP, this application integrates with other enterprise communication tools, such as Microsoft Teams, Zoom, and Webex.

Founded in 2010 and part of the Zucchetti Group, Imagicle delivers AI-powered UC and CX applications, omnichannel Contact Center & Receptionist with Virtual Agents, Compliance & Quality Recording, and Interaction Analytics, helping thousands of enterprise customers and midsize businesses delivering faster, smarter, and easier communication and collaboration across cloud, hybrid, and on-prem environments for Cisco/Webex and Microsoft Teams.

Website
www.imagicle.com

Social Networks

Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Team Collaboration / Chat Apps
• Unified Communications

Infobip is a global cloud communications leader helping enterprises deliver AI-powered, omnichannel customer experiences across messaging, voice, email, video, and chat apps. As a recognized CPaaS innovator, Infobip simplifies complex enterprise communications with a single, scalable platform that powers secure engagement, authentication, and customer support at every stage of the customer journey. With 70+ offices across six continents and thousands of experts, Infobip partners with organizations worldwide to orchestrate conversational experiences that increase satisfaction, drive growth, and future?proof CX strategies.

Website
www.infobip.com

Social Networks

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Mobile / Wireless Services
• SIP Trunking Services
• Text-based Messaging (email, IM)
• Unified Communications
• WebRTC

Intrado is a global leader in emergency communication services and solutions. We are driven by a relentless commitment to help our customers save lives, protect communities, and create the optimal conditions for a positive outcome to any emergency response situation. Headquartered in Colorado, USA, we draw upon 45 years of experience to improve public safety outcomes by connecting help to those in need. That experience informs every aspect of the reliable end-to-end solutions we develop. Our innovative technology solutions are robust, resilient, intuitive, and insightful, ensuring that emergency responders can quickly and effectively provide assistance when it is needed most.

Website
www.intrado.com

Social Networks

Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications
• E-911 / Emergency Systems
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Security
• Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
• Systems Integration Services / Consulting / VAR
• Text-based Messaging (email, IM)
• Unified Communications

Products

• OneAlert

  Many organizations have a big problem: their safety and communications systems are not unified. Or, in other words, systems are individually managed, manually operated, and not well integrated. Intrado OneAlert, is the solution to this problem. A unique web-based platform, OneAlert allows you to manage virtually all of your security and communications technologies from a single, easy-to-use interface – making organization operations simpler, easier, more cost-effective, and most importantly, safer.

IR is the leading global provider of observability solutions tailored for large enterprises that manage complex multi-vendor, unified communications, collaboration and contact center environments. IR's cutting-edge IR Collaborate software, powered by the Prognosis Platform, excels in monitoring, troubleshooting, and optimizing multi-vendor unified communication and collaboration environments. IR Collaborate simplifies intricate data streams, unveils actionable insights, and safeguards critical systems, ensuring seamless business continuity. Empowering more than 600 enterprises worldwide, IR Collaborate delivers end-to-end visibility, streamlines operations, minimizes downtime, and achieves cost savings. Visit IR.com.

Website
www.ir.com

Social Networks

Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications
• Communications Systems Management, Configuration & Troubleshooting
• IP PBXs / IP Telephony / Desk Phones
• Systems Integration Services / Consulting / VAR
• Unified Communications

iTEL is a digital adoption specialist helping organisations unlock the full value of Unified Communications (UC) and accelerate digital transformation. Our Digital Assistant overlays UC voice platforms to deliver context~aware workflows and guided learning that simplify complex tasks. Key capabilities include end~user onboarding for smooth setup and in~life support powered by AI Summary and ucSKILLS. Our LMS, ucSKILLS, offers interactive eLearning for deeper skill development. Together, these tools boost UC adoption, increase ROI, and reduce churn. We also provide sales enablement resources, including accredited eLearning, to help partners confidently position UC solutions and drive revenue growth.

Website
www.iteluc.com

Social Networks

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Communications Systems Management, Configuration & Troubleshooting
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Unified Communications
• Video: Cloud-based Services

Products

• Digital Assistant

  ITEL’s Digital Assistant is the embedded, AI-powered customer success layer for UC platforms - guiding fast, correct Day?1 configuration and answering in?life questions at the point of need, so every seat becomes self?sufficient and every deployment sticks. Providing your end users with simple, self-serve onboarding and ongoing in-life support.

• Partner Enablement Platform

  ucSKILLS provides gated learning journeys and accreditation to standardize product knowledge, accelerate partner ramp, and increase seats?per?deal—also enriching the Digital Assistant knowledge base.

• Device Based Training

Klearcom provides global voice, toll free number and IVR testing capabilities to organizations that depend on customer communications. Founded in Ireland with offices in the US and India, Klearcom’s non-intrusive SaaS platform uses AI driven, real time monitoring and automated testing to detect issues, pinpoint root causes and protect customer experience across contact centers and telecom infrastructure in over 100+ countries. Trusted by brands including Google, Mastercard and Pfizer, Klearcom helps CX, IT and telecom teams prevent outages, reduce customer frustration and ensure every customer interaction works as intended.

Website
www.klearcom.com

Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications
• Communications Systems Management, Configuration & Troubleshooting

LeapXpert is the leader in Responsible Business Communication. Its platform enables enterprise employees to communicate with third parties on consumer messaging channels while ensuring that every conversation is captured, governed, compliant, and securely retained as enterprise data. Built on this trusted foundation, LeapXpert unlocks Communication Data Intelligence, applying AI to transform data into enterprise-wide productivity, workflow automation, and actionable insight. Recognized by Gartner as a Visionary and trusted by hundreds of global enterprises around the world, LeapXpert is an award-winning innovator redefining how organizations communicate responsibly at scale. For more information, visit LeapXpert.com.

Website
www.leapxpert.com

Social Networks

Products/Services Offered

• AI / Analytics
• Team Collaboration / Chat Apps
• Text-based Messaging (email, IM)
• Unified Communications

Products

• The LeapXpert Communications Platform

  The LeapXpert Communications Platform enables, captures, and governs client conversations across consumer messaging channels, including WhatsApp, iMessage, SMS, RCS, Telegram, Signal, WeChat, and LINE, then applies communication intelligence and workflow automation on that data to extract insights, detect signals in real-time, and trigger business processes.

Lightyear is the only digital workflow and system-of-record platform that unlocks efficiency across the entire enterprise telecom lifecycle. Lightyear’s Procurement platform automates RFP creation, quoting, and install management for internet, WAN, voice, and colocation services—reducing procurement time while leveraging network intelligence and pricing data to ensure optimal, lowest-cost decisions. Lightyear’s Network Inventory Manager creates a digital system of record, tracking 30+ data points per service and automating lifecycle workflows such as MACD ticketing and renewals. Lightyear’s AI-native Expense Management platform automates billing and payments across all carriers, delivering full visibility, control, and a single source of truth for telecom spend.

Website
lightyear.ai

Social Networks

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Managed / Hosted / Cloud Communications Services (UCaaS)
• TEM
• Unified Communications

Products

• Lightyear Procurement

  Automate telecom procurement from RFP through implementation for one site or hundreds — all backed by the industry’s most robust dataset. Configure an internet, WAN, colocation, or voice request for one site or hundreds in seconds using our network configuration questionnaire. Templatize network configurations for even easier RFP creation. With Lightyear, you leverage over 1,000 vendor integrations and the industry’s most current and robust dataset to receive the most exhaustive set of bids at the best prices every single time.

• Lightyear Network Inventory Manager

  Establish a Digital System of Record for Your Network. Automate telecom inventory management and establish a digital system of record for all your network services, continuously optimizing your service footprint and network operations. Lightyear will organize an accurate digital record of every network service, vendor, and cost in your footprint, providing you fingertip access to 30+ data points per service and custom visualizations of your network. Gain transparency into contract details such as end dates, notice periods, and price escalations, with continuous cost optimizations.

• Lightyear Telecom Expense Management

  Lightyear’s Expense Management platform provides AI-native automation for telecom billing and payments across all carriers and service types—providing enterprises with full visibility, control, and a single source of truth for telecom expenses within their closed lifecycle management platform.

LiveKit offers open source frameworks and a cloud platform for building voice, video, and physical AI agents. We provide the developer tools and infrastructure to run and scale applications that can see, hear, and speak.

Website
livekit.io

Social Networks

Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications
• SIP-based Products / Session Border Controllers (SBCs)
• SIP Trunking Services
• Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing

Products

• Inference Service

  Call popular STT, LLM, and TTS models in a voice agent pipeline without having to procure API keys

• Agent Builder

  A browser-based experience that lets you create, test, and deploy production-grade LiveKit voice agents in minutes, with zero local setup.

• LiveKit Phone Numbers

  Our first-party telephony service that lets you connect voice agents directly to the phone network in minutes, with no third-party SIP trunk required.

• Agent Observability

  Enables the ability to review synchronized audio playback, transcripts, turn-by-turn traces, and logs in a single place to see and hear what actually happened in a session.

Lumen Technologies is a networking company focused on unleashing the world’s digital potential by connecting people, data, and applications—quickly, securely, and effortlessly. As the trusted network for AI, Lumen leverages the scale and reach of its global fiber infrastructure to help organizations realize the full potential of advanced technologies. The company delivers metro and long-haul connectivity, voice and UC&C solutions, contact center, edge cloud solutions, security, managed services, and a digital platform designed to meet customers' needs today and support their growth for tomorrow.

Website
www.lumen.com

Social Networks

Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications

MiaRec is an AI-native conversation intelligence platform that transforms everyday conversations into actionable business insights. MiaRec automatically analyzes conversations to surface customer experience and business insights, showing organizations what’s working, where customers are at risk, and where revenue opportunities are being missed—without surveys, analysts, or complex reporting tools. Our solutions include: AI Auto QA – Automates conversation reviews to improve consistency and efficiency. AI CX Insights – Provides survey-free metrics (CSAT, NPS, Effort Score), highlights customer issues early, and detects churn risk. AI Revenue Insights – Uncovers missed sales and identifies areas for revenue growth. Ask AI Analyst – A natural-language interface that delivers direct, evidence-backed answers to business questions from conversation data. Headquartered in Silicon Valley, MiaRec partners with enterprises and solution providers across healthcare, financial services, insurance, retail, and other industries to deliver practical AI-powered intelligence that drives measurable outcomes.

Website
www.miarec.com

Social Networks

Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications
• Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing

Products

• MiaRec Auto QA

  Automatically evaluates every interaction against your QA standards—helping managers pinpoint performance gaps, deliver targeted coaching, and boost agent consistency. Ideal for: Contact center QA managers and team leads who need accurate, scalable performance evaluation. ? Call Reason Detection ? AI-powered Quality Assurance (QA)

• MiaRec Customer Experience (CX) Intelligence

  Reveals what customers are saying, feeling, and expecting—so you can resolve issues faster, improve satisfaction, and reduce churn. Ideal for: CX leaders, support managers, and operations teams looking to turn customer conversations into actionable improvements. ? Customer Satisfaction (CSAT) ? Net Promoter Score (NPS) ? Net Easy Score (NES) ? Churn Risk ? Customer Request Details ? Service Cancellation Reason ? Call Reason (Intent) ? Call Outcome ? Next Action ? AI Call Summary

• MiaRec Revenue Intelligence

  Surfaces revenue-critical signals from conversations to identify buying intent, overcome objections, and recover lost deals—while providing actionable insights into sales performance and pipeline health. Ideal for: Sales leaders, revenue operations, and executives who need clear visibility into sales effectiveness and opportunities. ? Buying Signals ? Dollar Amount ? Lead Score ? Sales Lost Reason ? Common Sales Objections ? Automatic AI Coaching and Feedback ? Call Reason (Intent) ? Call Outcome ? Next Action ? AI Call Summary ? Topics

• Ask AI (Add-On)

  Automatically converts your contact center data into instant insights — letting you type natural-language questions to surface trends, root causes, and recommendations in minutes (no data analyst needed). Ideal for: Contact center operations leaders, analysts, and decision-makers who want fast, reliable insight without waiting on complex reporting tools. ? Natural-Language Querying ? Instant Root Cause Analysis ? Drill-Down Insights ? Actionable Recommendations

• Custom Insights (Add-On)

  Allows you to automatically convert all your contact-center conversations into specific-to-you business-specific KPIs and reports — letting you track, alert, and act on the signals that matter most for your business. Ideal for: Business leaders looking to create a competitive advantage using AI insights from customer conversations. ? Completely flexible prompts ? Custom AI tasks & KPI tracking ? Automated custom reporting & alerts ? Tailored dashboards & metric visualisation

Miratech helps visionaries to change the world. We are a global full-service IT and CX services and consulting company that combines proven global enterprise processes and methodologies with startup innovation. Since Miratech’s inception in 1989, our culture of Relentless Performance has ensured that over 99% of our engagements succeed by meeting or exceeding their scope, schedule, and/or budget objectives. Today, we support the digital transformations of some of the largest enterprises on the planet, helping our clients to unlock best-in-class customer experiences and outstanding business performance. We operate from multiple continents across the world and benefit from the dedication and expertise of 900+ professionals.

Website
www.miratechgroup.com

Social Networks

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Contact Center Systems / Applications
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Systems Integration Services / Consulting / VAR

Products

• MiraCloud

  A Cloud Managed Service that extends traditional managed services into the cloud ecosystem—providing design, deployment, optimization, and ongoing management of cloud environments across public, private, and hybrid infrastructures. This service covers cloud architecture, migration, automation, monitoring, governance, cost optimization, and continuous compliance.

Mitel is a global leader in business communications, providing businesses with advanced communication, collaboration, and contact center solutions. With more than 70 million users across over 100 countries, Mitel empowers organizations to connect, communicate, and collaborate seamlessly, with the flexibility and choice they need to thrive, both now and for the future. Through proven experience and innovative solutions, Mitel delivers communications without compromise with choice and flexibility for our customers and partners around the world.

Website
www.mitel.com

Social Networks

Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications
• IP PBXs / IP Telephony / Desk Phones
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Mobile / Wireless Platform / Devices
• Security
• SIP-based Products / Session Border Controllers (SBCs)
• Unified Communications
• Voicemail / Unified Messaging
• WebRTC

Products

• Mitel Workflow Studio

  Workflow Studio is a Generative AI powered, advanced integration platform designed to streamline the creation, customization, integration and management of business communications processes.

• Mitel CX

  Every interaction is a chance to strengthen the customer relationship. Mitel CX turns voice, digital, and AI-assisted conversations into connected experiences that build trust and loyalty. With real-time visibility, advanced reporting, and intelligent automation, Mitel CX helps enterprises engage customers with precision, adapt quickly to their needs, and deliver service that keeps them coming back.

• Mitel Xpert

  Critical events require swift and effective communication solutions to ensure timely response and coordination. OpenScape Xpert emerges as the optimal choice for managing such situations seamlessly. With its robust capabilities, OpenScape Xpert empowers organisations in time-critical, high-pressure decision-making processes. It further enhances team communication and collaboration needs that need multi-line or highly orchestrated voice communication. Whether it's to help traders close a deal or dispatchers save lives and support emergencies, OpenScape Xpert protect all that matters.

• Mitel Phones - More Choices for More Voices

  Mitel’s SIP, IP, DECT, and Wi-Fi phones—plus conference solutions and accessories—are built for lasting reliability, clear audio, and secure performance. Trusted by organizations worldwide, they're designed for the demands of real work.

• Mitel AI Ecosystem

  Practical innovation with artificial intelligence at the core and solutions that customers can implement and deploy with ease.

Microsoft Teams Users Group is a dedicated community for collaboration professionals to connect, learn, and elevate their Teams experience. We bring together users, administrators, partners, and developers to explore the latest in communications, AI, data integration, and modern collaboration practices. Our meetups deliver real?world insights into Microsoft Teams, Copilot, O365, Voice AI, and more, to help organizations improve efficiency and reduce redundancy. Through expert?led sessions that foster shared learning, we empower enhanced human and agentic interactions across the workplace. Join us to build meaningful connections that fuel innovative collaboration solutions and elevate every Teams interaction.

Website
www.teamsug.com

Social Networks

Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications
• E-911 / Emergency Systems
• IP PBXs / IP Telephony / Desk Phones
• Team Collaboration / Chat Apps
• Unified Communications
• Video: Room Systems
• Voicemail / Unified Messaging

Nextiva powers over a million users and billions of interactions annually with its customer experience platform. From one AI-powered customer experience hub, Nextiva Unified-CXM transforms how businesses engage with their customers with orchestrated customer journeys that help businesses acquire, retain, and grow customers. The company's commitment to Amazing Service and a customer-focused approach has been the cornerstone of its success. Nextiva was established in 2008 and is headquartered in Scottsdale, Arizona.

Website
www.nextiva.com

Social Networks

Products/Services Offered

• AI / Analytics
• Audio Conferencing Services / Devices
• Contact Center Systems / Applications
• IP PBXs / IP Telephony / Desk Phones
• Managed / Hosted / Cloud Communications Services (UCaaS)
• SIP Trunking Services
• Team Collaboration / Chat Apps
• Text-based Messaging (email, IM)
• Unified Communications
• Video: Cloud-based Services
• Video: Desktop
• Video: Mobile
• Voicemail / Unified Messaging

Products

• NextivaONE (UCaaS)

  Voice, video, messaging, and collaboration in a single, secure app. Work anywhere, communicate with anyone, and stay connected with unified business communication tools.

• Nextiva Contact Center

  Orchestrate seamless conversational journeys that drive customer acquisition, retention, and growth. With Nextiva, you don’t have to choose between efficiency, costs, and customer satisfaction. Our all-in-one platform unifies business communications and contact center functionality—empowering businesses to scale seamlessly while reducing costs. Nextiva streamlines operations, enhances customer acquisition and retention, and fuels growth by combining AI-driven insights with human interactions. Deliver real-time, personalized, and effortless customer engagements across all communication channels—ensuring a superior experience every time

• Nextiva CX (Social Media & Reviews)

  Customer Experience Management Connect with customers faster and more efficiently on their preferred channels, streamline communication, and enhance customer satisfaction. Seamlessly manage all digital channels (email, chat, social channels, review sites, and messaging apps) from one inbox, ensuring no customer interaction is missed and improving response times.

• XBert (AI Recepionist)

  XBert is your intelligent virtual agent that instantly expands your support capacity without expanding your headcount. In just minutes, support leaders can deploy AI-powered digital employees that handle routine inquiries, triage conversations, and resolve issues with natural, human-like interactions.

Number Sentry is a Telecom Carrier that helps outbound contact centers protect and optimize the phone numbers behind every customer conversation. Our platform monitors outbound numbers for spam labeling and blocking, improves call branding and trust, and intelligently matches the best 'clean' number to each and every outbound call—so customers are more likely to answer and engage. By combining analytics, number management, and carrier-grade remediation, Number Sentry improves connection rates while creating a more consistent, respectful, and reliable customer experience across every interaction.

Website
numbersentry.com

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Contact Center Systems / Applications
• Communications Systems Management, Configuration & Troubleshooting
• TEM

NUSO is a global cloud communications provider that brings together AI powered voice, messaging, collaboration, contact center, and carrier-grade infrastructure in one secure platform. NUSO helps partners and enterprises scale faster, meet compliance demands, and deliver better customer experiences. With NUSO, organizations move beyond call routing to orchestrating the outcomes that matter. NUSO is ISO 27001:2022 certified and operates across the United States, Canada, Latin America, UK, and EMEA. Learn more at www.nuso.cloud.

Website
nuso.cloud

Social Networks

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Audio Conferencing Services / Devices
• Contact Center Systems / Applications
• E-911 / Emergency Systems
• IP PBXs / IP Telephony / Desk Phones
• Managed / Hosted / Cloud Communications Services (UCaaS)
• SIP-based Products / Session Border Controllers (SBCs)
• SIP Trunking Services
• Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
• Systems Integration Services / Consulting / VAR
• Team Collaboration / Chat Apps
• Text-based Messaging (email, IM)
• Unified Communications
• Video: Cloud-based Services
• Video: Desktop
• Video: Mobile
• Voicemail / Unified Messaging
• WebRTC

Products

• NUSO Connect Recorder

  NUSO Connect Recorder offers advanced compliance workflows, role-based access, and data security. Secure & Compliant Storage with end-to-end encryption, role-based access & two-factor authentication Deployment Flexibility – Choose Cloud, On-Premise, or Hybrid models Multinational Friendly – Recordings are stored in the operator’s country Customized Retention Period – Set from hours to years Designed to be modular and quick to deploy, with the capability for redundant configurations NUSO Connect Recorder delivers a secure, compliant solution that seamlessly integrates with unified communications, Microsoft Teams, and Zoom to manage recordings in or out of a contact center environment, including dispatching systems, trading turrets, and more.

• Microsoft Teams

  NUSO Bridge offers multiple ways to integrate robust Unified Communications with the power of Microsoft Teams™ making it even easier for your customers to connect. Platform Connect for direct routing – integrate with UCaaS platforms SIP Connect for direct routing – connect Microsoft Teams to the PSTN Operator Connect – manage all phone features in the Microsoft Teams admin center NUSO Bridge License Verification Pro makes licensing easy

• NUSO Flex

  Leaving any telephone number reliant on a single network creates a system vulnerability. NUSOflex automatically routes around local voice service impairments, providing redundancy on local inbound voice calls carried over the PSTN, protecting end users with multiple layers of redundancy for voice calling. Monitors Country, Region, State, City traffic Checks for the ability to receive and place calls Checks call quality from the caller and the person being called Stores historical information Standard deviation is calculated using historical data to find the average voice traffic for a specific day, hour, and minute based on all available stored data.

• CRM Integrations

  NUSO connects effortlessly with 200+ leading CRM platforms, empowering your customers to communicate smarter and work faster. Whether your customer uses HubSpot, Salesforce, Autotask, or another system, NUSO integrates directly into your CRM to deliver: Launch calls with a click directly from within their CRM Trigger screen pops with configurable caller info (e.g., SLA, account status, car registration) Use embedded apps like Bubble365 to stay within your CRM interface Customize workflows with “if this, then that” automations, even for non-standard CRMs Learn how our integrations streamline workflows, improve customer experiences, and boost productivity across your customer organization.

• NUSO Bridge for ZOOM

  Enjoy the high-quality, reliability, and cost-effective benefits of NUSO Cloud Communications in the Zoom Phone client. Global PSTN access via NUSO + the Zoom Phone application Use on desktop, laptop, mobile, and desk phones Simplicity and scalability with robust security and privacy features Fast and easy to deploy Zoom™ Cloud Peering allows organizations to connect their Zoom Phone system to a certified voice provider like NUSO using a private, secure cloud interconnect. This peering connection routes inbound and outbound calls through the NUSO global carrier-grade network, ensuring high call quality and regulatory compliance—without the need for on-prem SBCs or additional hardware. Certified direct peering between Zoom and NUSO PSTN connectivity across North America and international regions Flexible integration with existing phone numbers and services Native Zoom Phone compatibility—no third-party tools required

PCI Pal enables organizations of any size, anywhere in the world, to offer a frictionless payment experience to their customers. With PCI Pal, end-users can leverage their payment method of choice over any channel, in a highly secure and compliant way, instilling customer trust and loyalty in a brand. This has made PCI Pal the preferred secure payment solution for leading organizations across a variety of industries and recommended by the most trusted contact center vendors and payment providers. For more information visit www.pcipal.com or follow the team on LinkedIn: https://www.linkedin.com/company/pci-pal/

Website
www.pcipal.com

Social Networks

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Contact Center Systems / Applications
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Security

PumpCX is the trusted control layer for CX and agentic AI, providing enterprise leaders with verifiable evidence that autonomous customer interactions are continuously tested, trusted, and assured. PumpCX validates real customer journeys, automation, and AI behavior across channels, ensuring systems operate withing defined enterprise policies and regulatory guardrails at all times. Vendor-independent and platform-agnostic by design, PumpCX enables organizations to safely scale core CX platforms while maintaining governance over increasingly autonomous environments. With PumpCX, businesses reduce AI-driven CX incidents, protect revenue and brand integrity, and make informed decisions based on proven assurance rather than assumptions.

Website
www.pump.cx

Social Networks

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Contact Center Systems / Applications

Products

• AI-Led CX Quality Assurance

• Agentic AI Assurance for CX

QA is a trusted technology and digital training partner, helping organizations accelerate transformation by equipping their workforce with the skills they need to thrive. With 450 in-house experts and partnerships with over 40 leading technology and certification providers, QA delivers best-in-class content across AI, Cloud, Cybersecurity, Data, IT, Leadership, and more. From digital subscriptions to classroom learning— and everything in between, our flexible learning solutions include instructor-led, self-paced digital, and blended programs. Whether it’s individual courses, labs, or programmatic learning at scale, QA enables learners to gain, master, and apply the skills that matter most.

Website
www.qa.com

Social Networks

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Systems Integration Services / Consulting / VAR

Regal is a voice AI agent platform that helps enterprises automate real?time customer calls and interactions with human?like, always available AI agents. Built for scale and integrated with existing contact center and CRM systems, Regal enables companies to handle support, sales, and operational workflows more efficiently while improving customer experience and lowering costs.

Website
www.regal.ai

Social Networks

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Contact Center Systems / Applications
• Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing

Products

• AI Voice WebRTC and Chat

  With Regal’s embeddable widget, you can deploy an AI agent directly on your website using a simple JavaScript tag to handle real-time conversations across chat and WebRTC voice. Customers can start in chat for speed and convenience, escalate to WebRTC voice when nuance matters, and continue the conversation with full context preserved. Because both channels are powered by the same Regal AI agent, prompts, Knowledge Base, custom actions, and conversation state remain consistent end to end, without requiring maintenance of separate systems or logic duplication.

• Simulations Toolkit

• AI Dialing Pace to Five9 Human Agent Availability

  In transfer-heavy outbound campaigns, downstream human agent availability is often the biggest constraint. With Regal’s native Five9 integration, Transfer-Aware Dialing uses synced Five9 transfer queues to pace outbound progressive dialing in Regal based on both the target campaign queue and downstream transfer capacity. This ensures AI Agents can qualify leads at scale without overwhelming licensed or specialized Five9 agents downstream. By aligning dial volume to real-time transfer availability, you can reduce abandoned handoffs while keeping wait times low and maximizing the ROI of every qualified conversation.

• AI Agent Builder

  building and customizing voice, SMS, and chat agents unique to your brand and use cases. The builder gives teams direct control over how AI agents are created, structured, and connected into their customer workflows, without relying on custom code or fragmented tooling.

• Multi-state Agent Builder

  provides explicit structure and consistency across multi-step conversational flows, making complex conditional paths easier to test, maintain, and update over time. A drag-and-drop interface lets you define states, transitions, and actions visually, while preserving shared global context so agents can reason coherently across the entire conversation without duplicating logic or prompts.

Rime’s mission is to make voice AI sound and feel human. Founded by linguists, engineers, and product experts, Rime blends advanced ML with deep linguistic and sociolinguistic insight to create ultra-realistic voices that breathe, laugh, code-switch, and carry the subtle rhythms of real speech. These voices build trust, empathy, and engagement in every interaction to drive business outcomes.

Website
www.rime.ai

Social Networks

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing

Al meets trusted communications for businesses worldwide. We empower businesses to communicate effortlessly through the cloud, and use the power of AI to unlock conversational insights — making every employee and customer experience smarter, and everyday work more productive and efficient.

Website
www.ringcentral.com

Social Networks

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Contact Center Systems / Applications
• IP PBXs / IP Telephony / Desk Phones
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Team Collaboration / Chat Apps
• Text-based Messaging (email, IM)
• Video: Cloud-based Services
• Video: Mobile
• Video: Room Systems
• Voicemail / Unified Messaging

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous agents, unified data from any source, accessible analytics, and best-in-class Customer 360 apps together on one integrated platform to help companies connect with customers in a whole new way.

Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality, and sustainability, Salesforce is more than a business — we’re a platform for change.

Website
www.salesforce.com

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Audio Conferencing Services / Devices
• Contact Center Systems / Applications
• Communications Systems Management, Configuration & Troubleshooting
• Internet of Things (IoT)
• IP PBXs / IP Telephony / Desk Phones

SCB Global is a Microsoft-Centric communications provider redefining how enterprises connect, engage and scale. Through OPTO, our intelligent communications ecosystem, we deliver intelligent voice, contact center and analytics on a single unified platform. Built natively for Microsoft Teams, OPTO solutions are removing complexity from global calling and customer engagement while delivering enterprise grade reliability, performance and scale.

Website
scb-global.com

Social Networks

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Contact Center Systems / Applications
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Team Collaboration / Chat Apps
• Unified Communications

SecureLogix delivers the industry's only comprehensive platform unifying enterprise call security and call trust. We help organizations boost outbound answer rates while protecting contact centers from inbound voice threats like spoofing, robocalls, TDoS, and fraud. Our solutions safeguard the reputation of your outbound numbers, provide rich call branding to increase customer engagement, and authenticate inbound calls to ensure only trusted callers reach your agents. SecureLogix's carrier-agnostic technology supports TDM, VoIP, and cloud environments—ensuring every enterprise call is secured, verified, and trusted.

Website
www.securelogix.com

Social Networks

Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications
• Security
• Unified Communications

AI-based callback software for 100% handled calls. ServiceOcean’s callback software provides a modern alternative to traditional queuing in existing telephony and ACD systems. After the ideal hold time, the AI-based Callback Software with enhanced IVR script gives callers options to avoid abandonment or redialing, and uses behavioral science and data analytics to help callers choose the best option.

Website
www.serviceocean.com

Social Networks

Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications

Products

• SO Callback

  https://www.youtube.com/watch?v=k-ObS4MG-DI

SoundHound AI (Nasdaq: SOUN), a global leader in voice and conversational AI, builds solutions that deliver incredible experiences. Built on proprietary technology, SoundHound’s groundbreaking products use voice technology and AI agents to answer questions, carry out actions, and complete transactions over the phone, online, on-premise, and even from the vehicle. SoundHound powers millions of products and services, and handles billions of interactions each year for world class businesses.

Website
www.soundhound.com

Social Networks

Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications
• Internet of Things (IoT)
• Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
• Voicemail / Unified Messaging

Spearfish transforms customer conversations into actionable business intelligence through Signals- technology that identifies the patterns, behaviors, and events that actually drive outcomes. Unlike traditional analytics that measure speed and compliance, Signals analyze conversation content to reveal what's working, what's broken, and why customers stay or leave. Users create customized Signals conversationally, no code required. Track anything from universal behaviors like empathy and resolution confidence to business-specific events unique to their operations. Signals apply instantly across historical conversations and ongoing interactions, turning every customer interaction into measurable insight that drives revenue, retention, and operational effectiveness. www.spearfish.ai

Website
www.spearfish.ai

Social Networks

Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications
• Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing

TransUnion (NYSE: TRU) is a global information and insights company that makes trust possible between businesses and consumers by ensuring each interaction can be verified and is secure. Through our Trusted Call Solutions, we help enterprises transform the call experience, increase customer engagement and protect their brands. Our solutions include Branded Call Display, Caller Name Optimization, Spoofed Call Protection, and Robocall Mitigation. Learn more at https://www.transunion.com/solution/trucontact.

Website
www.transunion.com/solution/trucontact

Social Networks

Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications
• Communications Systems Management, Configuration & Troubleshooting
• Mobile / Wireless Services
• Security

Truiem’s TruExperience Digital Experience Management empowers organizations with proactive testing, measurement, and analysis of critical IT services that directly affect workforce performance. As AI-driven tools - such as translation, accent remediation, and agent co-pilots - depend on reliable infrastructure, TruExperience ensures these technologies operate at peak effectiveness, delivering a performance score enriched with business context to reveal true employee impact. With precise endpoint and/or VDI-level measurements and continuously updated worker profiles, TruExperience provides real-time visibility that strengthens security, compliance, governance, and operational efficiency while aligning teams to SLAs and business goals. Proven at-scale - trusted by leading CX providers.

Website
www.truiem.com

Social Networks

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Contact Center Systems / Applications
• Communications Systems Management, Configuration & Troubleshooting
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Unified Communications
• Video: Cloud-based Services

Products

• TruExperience Core

  TruExperience Core unlocks broader data access with Snowflake and delivers AI-ready insights on AWS, Azure, or Google Cloud—supporting clients’ preferred cloud strategies while enabling scale, innovation, and future-ready growth.

TTEC is a global consulting and technology firm delivering AI-powered customer experience solutions.

Website
ttec.com

Social Networks

Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Systems Integration Services / Consulting / VAR

Products

• AI/Analytics

  speech + predictive analytics, AI reporting/analytics, transcription/summarization use cases

• Contact Center Systems/Applications

  Positioned as CRM + systems integrations and platform integrations in the contact center ecosystem

• Managed/Hosted/Cloud Communications Services (UCaaS)

  CCaaS, omnichannel contact center technology, digital channels, automation.

• Systems Integration Services/Consulting/VAR

  CX tech stack via services/managed services: this is a core motion: design/build/operate CX tech stacks, managed services, etc.

UJET leads the way in AI-powered contact center transformation, delivering a future-proof, cloud platform that redefines the customer experience with advanced AI, true multimodality, and a mobile-first approach. We infuse AI across every aspect of the customer journey and contact center operations to drive automation and efficiency. UJET’s AI solutions empower agents, optimize customer journeys, and elevate customer interactions with actionable analytics. Built on a cloud-native architecture with a unique CRM-first approach, UJET ensures unmatched security, scalability, and prioritized data analytics. Designed for effortless use, UJET partners with businesses to deliver exceptional interactions, smarter decision-making, and accelerated growth in the AI-driven world.

Website
ujet.cx

Social Networks

Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications
• Unified Communications

Verint® is a leader in customer experience (CX) automation. The world’s most iconic brands – including more than 80 of the Fortune 100 companies – use Verint Open Platform and our team of AI-powered bots to deliver tangible AI business outcomes across the enterprise. With Verint, brands can handle more interactions with better quality while reducing costs, elevating CX, and realizing stronger, faster AI Business Outcomes, Now™.

Website
www.verint.com

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Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications

Products

• Supercharge analyst capacity with Verint Genie Bot

  Analyzing unstructured phone conversations takes time, creating a bottleneck to find the insights your business needs. Verint Genie Bot uses AI to break through this bottleneck and dramatically speed time to insights. The Genie Bot leverages generative AI to give analysts the power to ask questions about their unstructured data for immediate insights. The bot uses the specific subset of calls you are interested in so your insights are highly relevant, and because it’s embedded in Verint Speech Analytics, users can easily bring up individual calls for analysis to quickly validate the GenAI insights.

• Verint Intelligent Virtual Assistant (IVA)

  Automate customer interactions, improve customer experiences, and increase contact center capacity with AI-powered virtual assistants. Increase Containment Rates: Resolve more digital and voice interactions through personalized self-service customer experiences to decrease contact center volume. Improve Agent Capacity: AI-powered transfer uses contextual data to intelligently direct customer interactions to the right resource, delivering the right outcome regardless of channel, to improve agent capacity. Every inquiry to your contact center costs money. Verint IVA Voice reduces the number of incoming calls into your contact center and interactions handled or escalated to agents by providing AI-powered self-service over telephony and voice-enabled channels. With Verint IVA Voice you can: Implement without disruption: IVA Voice can easily augment your existing IVR flows, without disruption or any long and expensive infrastructure changes Resolve issues vs deflect them: Give customers the ability to self-serve and solve problems 24/7, without needing to speak to an agent for better containment. Drive seamless agent handoff: When a customer needs a human agent, Verint IVA gathers interaction context and routes the issue, so the customer doesn’t need to repeat themselves.

• Verint TimeFlex Bot Supercharges Call Center Scheduling Software

  Your employees demand more work/life balance. TimeFlex Bot empowers agents to make unlimited schedule changes. Provide true call center agent flexibility: Flexible scheduling for “in the moment” changes provides employees with the flexibility needed to improve their work/life balance. Empower agents: Call center agents can adjust their shifts in real-time without lengthy and restrictive approval processes of historically manual solutions. Reduce attrition and unplanned absences: The ability to modify their schedules greatly increases the agent experience, reducing attrition as well as unplanned absences. Simplify the costly manual review processes: By automating agent shift alterations, you can reduce the cost and friction of approvals and replanning.

• Double your agent capacity with Verint Copilot Bots

  Whether you’re looking to increase sales, reduce after call work, or shorten the time support agents spend looking for knowledge, we’ve got a bot for that. Each Copilot Bot performs a specific task to reduce agent workload, resulting in a significant increase in contact center capacity. With that extra capacity you could increase sales, reduce labor costs, or elevate your customer experience. Improve contact center agent productivity now: Contact centers are under pressure to meet growing expectations. Interaction volumes across channels are increasing, and customer inquiries are more complex than ever. With their current tools, agents are struggling to keep up with these demands. The solution isn’t hiring more agents. It’s making the most of the ones you already have with AI-powered automation at their fingertips.

Wildix is a global leader in unified communications, recognized as the only European vendor in the Gartner Magic Quadrant for UCaaS. With security as a cornerstone, its AI-driven platform empowers teams working from anywhere by unifying voice, video, and chat into one seamless experience. Trusted by over 1.2 million users and a global network of 1,000+ partners, Wildix operates on a 100% channel-only model. This partner-centric approach is now fueling a period of extraordinary growth and momentum across the Americas.

Website
www.wildix.com/us

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Products/Services Offered

• AI / Analytics
• IP PBXs / IP Telephony / Desk Phones
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Team Collaboration / Chat Apps
• Unified Communications

Zoom’s mission is to deliver an AI-first work platform for human connection. Work from anywhere with a single app that combines team chat, phone, whiteboard, meetings, contact center, and more. Bring teams together, reimagine workspaces, engage new audiences, and delight your customers; all on the Zoom platform you know and love.

Website
zoom.us

Social Networks

Products/Services Offered

• AI / Analytics
• Audio Conferencing Services / Devices
• A / V Meeting Room Technologies
• Contact Center Systems / Applications
• E-911 / Emergency Systems
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Mobile / Wireless Services
• Team Collaboration / Chat Apps
• Unified Communications
• Video: Cloud-based Services
• Video: Desktop
• Video: Mobile
• Video: Room Systems
• Voicemail / Unified Messaging

Allstacks is a software engineering intelligence platform that provides software engineering and product teams with AI-driven analysis of their software delivery lifecycle. The company's platform is built on a context graph architecture to ingest, normalize, and correlate time, cost, and activity across the software delivery lifecycle without requiring changes to existing tools or processes.

Website
www.allstacks.com

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Systems Integration Services / Consulting / VAR

With over 20 years of experience, Broadnet is a leading global SMS solutions provider and GSMA member. We offer Bulk SMS, A2P SMS, 2-Way SMS, HLR Lookup, SMS Firewall, and SMSC Gateway, along with advanced services like Omni-Channel, SIM Box Detection API, MyOTP, AIT Traffic Control, Flash Call Detection & Prevention, Robocall Mitigation, and AI & ML Applications, Ai-Chatbots and Agents. Exclusive SMS Firewall & Gateway for 18 operators *300 Million SMS/Day *9,999 SMS/sec/session *12 Exclusive GT *24/7 Support *Easy Integration *Proprietary Smart Firewall *Advanced SMSC Platform *Direct connections to over 1,000 operators and carriers worldwide Our global presence includes Lebanon, UK, UAE, India, Italy, Malta, KSA, Egypt, Australia, Jordan, USA, Bahrain, Qatar, Turkey, Singapore, Nigeria, and Oman. [email protected] I www.broadnet.me

Website
www.broadnet.me

Social Networks

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Security
• Systems Integration Services / Consulting / VAR
• Text-based Messaging (email, IM)

Comviva empowers organizations to drive transformative growth with measurable business impact. Our AI-driven digital solutions and intelligent platforms enable our customer to unlock new revenue opportunities, enhance customer experiences, and simplify operational complexities to achieve exponential success. From maximizing customer lifetime value to enabling large-scale digital transformation, Comviva is trusted by 200+ global communication service providers and enterprises to solve complex challenges and prepare for the future. With our solutions deployed across 100+ countries, Comviva has brought the benefits of digital innovation and mobility to billions worldwide.

Website
www.comviva.com

Social Networks

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Communications Systems Management, Configuration & Troubleshooting
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Security
• Unified Communications
• Voicemail / Unified Messaging

Products

• NGAGE: Enterprise Communication Platform with Built-In Network Intelligence

  NGAGE is Comviva’s enterprise communication platform with network intelligence capabilities, enabling businesses to orchestrate omnichannel engagement, identity verification, and network-powered services through a unified API-first architecture. NGAGE enables enterprises to orchestrate omnichannel communication across SMS, WhatsApp, RCS, Email, Voice, and conversational AI — while seamlessly integrating network capabilities such as identity verification, fraud prevention, authentication, and network insights.

Deepgram is the leading voice AI platform designed for developers building voice-first products using speech-to-text, text-to-speech, or speech-to-speech APIs. Over 400,000 developers build with Deepgram's voice-native foundational models - accessed through APIs or as self-managed software – due to our unmatched accuracy, latency and pricing.

Website
www.deepgram.com

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Contact Center Systems / Applications
• Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing

Dialpad is the AI-first communications and agentic platform defining the next era of business conversations. From customer service to sales to unified communications, Dialpad delivers AI-enhanced experiences for customers worldwide, including Randstad, Nasdaq, Express Scripts, T-Mobile, Johns Hopkins, Motorola Solutions and Tractor Supply. Backed by Andreessen Horowitz, GV, ICONIQ Capital, and OMERS, Dialpad is leading the agentic AI revolution.

Website
dialpad.com/company

Social Networks

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Audio Conferencing Services / Devices
• A / V Meeting Room Technologies
• Contact Center Systems / Applications
• Communications Systems Management, Configuration & Troubleshooting
• IP PBXs / IP Telephony / Desk Phones
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Mobile / Wireless Platform / Devices
• Mobile / Wireless Services
• Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
• Team Collaboration / Chat Apps
• Text-based Messaging (email, IM)
• Unified Communications
• Video: Cloud-based Services
• Video: Desktop
• Video: Mobile
• Voicemail / Unified Messaging

Products

• Dialpad Sell

  Dialpad Sell is a coaching and outbound sales tool designed to capture the very best out of sales teams of any size. With our AI enabled toolset, sellers can instantly connect to the right information in real time & focus on productive conversations, while managers can effectively monitor, support, and coach their teams to build high impact sales organizations. Dialpad Sell crushes sales quotas, by giving sales teams a competitive edge, and helps them close more deals, faster.

• Dialpad Connect

  Dialpad Connect unifies calling, messaging, and meetings in one intuitive app—accessible on any device, anywhere in the world. Setup takes minutes, giving your team instant access to powerful communication tools. It integrates with your existing apps and devices, streamlining workflows with built-in AI. With one app, vendor, bill, and support line, you’ll spend less time managing systems and more time enabling your team to sell, support, and communicate effectively.

• Dialpad Support

  Dialpad Support is a next-gen support and contact center solution designed to grow high-performing teams and deliver exceptional customer experiences.

• Agentic AI

  Dialpad’s Agentic AI is an autonomous system that understands goals, makes decisions, and takes action across voice and digital channels. Built with security and trust, it unifies AI agent design and management in a single platform, with seamless human escalation, low-code deployment, and ready-to-use templates—ensuring fast value and consistently high-quality customer experiences.

DIDWW is a fully licensed global telecom operator delivering Phone Numbers and carrier-grade SIP trunks in 90+ geographies. Designed for modern enterprises, DIDWW enables seamless BYOC integrations with leading communication and automation platforms such as Microsoft Teams, Amazon Chime, Genesys, Zapier, ElevenLabs, and more. Businesses gain the freedom to connect their voice infrastructure exactly where they need it - combining global reach, reliable voice, and flexible integrations to build a powerful, future-ready communication solutions.

Website
www.didww.com

Social Networks

Products/Services Offered

• APIs / Integrated Communications
• E-911 / Emergency Systems
• IP PBXs / IP Telephony / Desk Phones
• Managed / Hosted / Cloud Communications Services (UCaaS)
• SIP Trunking Services

GirikConnect, a key product offering from Girikon AI Inc., is an Agentic AI–driven enterprise communication platform that brings together CTI, AI Voice, SMS, and AI Messaging into one unified, intelligent engagement layer. Designed as a CRM-agnostic Agentic platform, GirikConnect integrates seamlessly with multiple enterprise CRMs and systems, enabling consistent, AI-led customer conversations across the ecosystem. Powered by AI Voice agents, real-time agent assist, and autonomous conversation orchestration, GirikConnect helps enterprises scale engagement, automate interactions, and deliver faster, more reliable customer experiences—while maintaining enterprise-grade security and compliance. Fully SaaS. Deeply integrated across CRMs. Natively built on Salesforce. Enterprise-ready.

Website
www.girikon.ai

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• IP PBXs / IP Telephony / Desk Phones
• Text-based Messaging (email, IM)
• Unified Communications
• Voicemail / Unified Messaging

Products

• GirikConnect

  GirikConnect is an Agentic AI–driven enterprise communication platform that brings together CTI, AI Voice, SMS, and AI Messaging into one unified, intelligent engagement layer. Designed as a CRM-agnostic SaaS platform, GirikConnect integrates seamlessly with multiple enterprise CRMs and systems, enabling consistent, AI-led customer conversations across the ecosystem. Powered by AI Voice agents, real-time agent assist, and autonomous conversation orchestration, GirikConnect helps enterprises scale engagement, automate interactions, and deliver faster, more reliable customer experiences—while maintaining enterprise-grade security and compliance. Fully SaaS. Deeply integrated across CRMs. Natively built on Salesforce. Enterprise-ready

• GirikVoice

  Human-Like AI Voice Agents — Multilingual, 24/7, No-Code. Automate conversations, delight customers, and scale with ease. GirikVoice AI agents handle calls, resolve queries, and adapt to your business—anytime, anywhere

• GirikCTI

  Drive more leads, close more deals, and delight your customers with GirikCTI – your ultimate All-in-one communication platform that enables calling from Salesforce

• GirikSMS

  Accelerate Engagement with AI Messaging on Salesforce 100% Salesforce-native AI Messaging Agents that engage customers on SMS, WhatsApp, and WebChat—automating conversations and scaling with ease.

A global leader in optimizing the customer experience lifecycle, digital transformation, business process management, and digital media ecosystem, HGS is helping its clients become more competitive every day. HGS combines automation, analytics, and artificial intelligence with deep domain expertise focusing on digital customer experiences, back-office processing, contact centers, and HRO solutions. HGS has 17,549 employees in 10 countries, including 30 delivery centers, making a difference to some of the world’s leading brands across verticals.

Website
www.hgs.com

Social Networks

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Contact Center Systems / Applications
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Security
• Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
• Systems Integration Services / Consulting / VAR
• Text-based Messaging (email, IM)

Infobip is a global cloud communications leader helping enterprises deliver AI-powered, omnichannel customer experiences across messaging, voice, email, video, and chat apps. As a recognized CPaaS innovator, Infobip simplifies complex enterprise communications with a single, scalable platform that powers secure engagement, authentication, and customer support at every stage of the customer journey. With 70+ offices across six continents and thousands of experts, Infobip partners with organizations worldwide to orchestrate conversational experiences that increase satisfaction, drive growth, and future?proof CX strategies.

Website
www.infobip.com

Social Networks

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Mobile / Wireless Services
• SIP Trunking Services
• Text-based Messaging (email, IM)
• Unified Communications
• WebRTC

iTEL is a digital adoption specialist helping organisations unlock the full value of Unified Communications (UC) and accelerate digital transformation. Our Digital Assistant overlays UC voice platforms to deliver context~aware workflows and guided learning that simplify complex tasks. Key capabilities include end~user onboarding for smooth setup and in~life support powered by AI Summary and ucSKILLS. Our LMS, ucSKILLS, offers interactive eLearning for deeper skill development. Together, these tools boost UC adoption, increase ROI, and reduce churn. We also provide sales enablement resources, including accredited eLearning, to help partners confidently position UC solutions and drive revenue growth.

Website
www.iteluc.com

Social Networks

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Communications Systems Management, Configuration & Troubleshooting
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Unified Communications
• Video: Cloud-based Services

Products

• Digital Assistant

  ITEL’s Digital Assistant is the embedded, AI-powered customer success layer for UC platforms - guiding fast, correct Day?1 configuration and answering in?life questions at the point of need, so every seat becomes self?sufficient and every deployment sticks. Providing your end users with simple, self-serve onboarding and ongoing in-life support.

• Partner Enablement Platform

  ucSKILLS provides gated learning journeys and accreditation to standardize product knowledge, accelerate partner ramp, and increase seats?per?deal—also enriching the Digital Assistant knowledge base.

• Device Based Training

Lightyear is the only digital workflow and system-of-record platform that unlocks efficiency across the entire enterprise telecom lifecycle. Lightyear’s Procurement platform automates RFP creation, quoting, and install management for internet, WAN, voice, and colocation services—reducing procurement time while leveraging network intelligence and pricing data to ensure optimal, lowest-cost decisions. Lightyear’s Network Inventory Manager creates a digital system of record, tracking 30+ data points per service and automating lifecycle workflows such as MACD ticketing and renewals. Lightyear’s AI-native Expense Management platform automates billing and payments across all carriers, delivering full visibility, control, and a single source of truth for telecom spend.

Website
lightyear.ai

Social Networks

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Managed / Hosted / Cloud Communications Services (UCaaS)
• TEM
• Unified Communications

Products

• Lightyear Procurement

  Automate telecom procurement from RFP through implementation for one site or hundreds — all backed by the industry’s most robust dataset. Configure an internet, WAN, colocation, or voice request for one site or hundreds in seconds using our network configuration questionnaire. Templatize network configurations for even easier RFP creation. With Lightyear, you leverage over 1,000 vendor integrations and the industry’s most current and robust dataset to receive the most exhaustive set of bids at the best prices every single time.

• Lightyear Network Inventory Manager

  Establish a Digital System of Record for Your Network. Automate telecom inventory management and establish a digital system of record for all your network services, continuously optimizing your service footprint and network operations. Lightyear will organize an accurate digital record of every network service, vendor, and cost in your footprint, providing you fingertip access to 30+ data points per service and custom visualizations of your network. Gain transparency into contract details such as end dates, notice periods, and price escalations, with continuous cost optimizations.

• Lightyear Telecom Expense Management

  Lightyear’s Expense Management platform provides AI-native automation for telecom billing and payments across all carriers and service types—providing enterprises with full visibility, control, and a single source of truth for telecom expenses within their closed lifecycle management platform.

Miratech helps visionaries to change the world. We are a global full-service IT and CX services and consulting company that combines proven global enterprise processes and methodologies with startup innovation. Since Miratech’s inception in 1989, our culture of Relentless Performance has ensured that over 99% of our engagements succeed by meeting or exceeding their scope, schedule, and/or budget objectives. Today, we support the digital transformations of some of the largest enterprises on the planet, helping our clients to unlock best-in-class customer experiences and outstanding business performance. We operate from multiple continents across the world and benefit from the dedication and expertise of 900+ professionals.

Website
www.miratechgroup.com

Social Networks

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Contact Center Systems / Applications
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Systems Integration Services / Consulting / VAR

Products

• MiraCloud

  A Cloud Managed Service that extends traditional managed services into the cloud ecosystem—providing design, deployment, optimization, and ongoing management of cloud environments across public, private, and hybrid infrastructures. This service covers cloud architecture, migration, automation, monitoring, governance, cost optimization, and continuous compliance.

Number Sentry is a Telecom Carrier that helps outbound contact centers protect and optimize the phone numbers behind every customer conversation. Our platform monitors outbound numbers for spam labeling and blocking, improves call branding and trust, and intelligently matches the best 'clean' number to each and every outbound call—so customers are more likely to answer and engage. By combining analytics, number management, and carrier-grade remediation, Number Sentry improves connection rates while creating a more consistent, respectful, and reliable customer experience across every interaction.

Website
numbersentry.com

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Contact Center Systems / Applications
• Communications Systems Management, Configuration & Troubleshooting
• TEM

NUSO is a global cloud communications provider that brings together AI powered voice, messaging, collaboration, contact center, and carrier-grade infrastructure in one secure platform. NUSO helps partners and enterprises scale faster, meet compliance demands, and deliver better customer experiences. With NUSO, organizations move beyond call routing to orchestrating the outcomes that matter. NUSO is ISO 27001:2022 certified and operates across the United States, Canada, Latin America, UK, and EMEA. Learn more at www.nuso.cloud.

Website
nuso.cloud

Social Networks

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Audio Conferencing Services / Devices
• Contact Center Systems / Applications
• E-911 / Emergency Systems
• IP PBXs / IP Telephony / Desk Phones
• Managed / Hosted / Cloud Communications Services (UCaaS)
• SIP-based Products / Session Border Controllers (SBCs)
• SIP Trunking Services
• Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
• Systems Integration Services / Consulting / VAR
• Team Collaboration / Chat Apps
• Text-based Messaging (email, IM)
• Unified Communications
• Video: Cloud-based Services
• Video: Desktop
• Video: Mobile
• Voicemail / Unified Messaging
• WebRTC

Products

• NUSO Connect Recorder

  NUSO Connect Recorder offers advanced compliance workflows, role-based access, and data security. Secure & Compliant Storage with end-to-end encryption, role-based access & two-factor authentication Deployment Flexibility – Choose Cloud, On-Premise, or Hybrid models Multinational Friendly – Recordings are stored in the operator’s country Customized Retention Period – Set from hours to years Designed to be modular and quick to deploy, with the capability for redundant configurations NUSO Connect Recorder delivers a secure, compliant solution that seamlessly integrates with unified communications, Microsoft Teams, and Zoom to manage recordings in or out of a contact center environment, including dispatching systems, trading turrets, and more.

• Microsoft Teams

  NUSO Bridge offers multiple ways to integrate robust Unified Communications with the power of Microsoft Teams™ making it even easier for your customers to connect. Platform Connect for direct routing – integrate with UCaaS platforms SIP Connect for direct routing – connect Microsoft Teams to the PSTN Operator Connect – manage all phone features in the Microsoft Teams admin center NUSO Bridge License Verification Pro makes licensing easy

• NUSO Flex

  Leaving any telephone number reliant on a single network creates a system vulnerability. NUSOflex automatically routes around local voice service impairments, providing redundancy on local inbound voice calls carried over the PSTN, protecting end users with multiple layers of redundancy for voice calling. Monitors Country, Region, State, City traffic Checks for the ability to receive and place calls Checks call quality from the caller and the person being called Stores historical information Standard deviation is calculated using historical data to find the average voice traffic for a specific day, hour, and minute based on all available stored data.

• CRM Integrations

  NUSO connects effortlessly with 200+ leading CRM platforms, empowering your customers to communicate smarter and work faster. Whether your customer uses HubSpot, Salesforce, Autotask, or another system, NUSO integrates directly into your CRM to deliver: Launch calls with a click directly from within their CRM Trigger screen pops with configurable caller info (e.g., SLA, account status, car registration) Use embedded apps like Bubble365 to stay within your CRM interface Customize workflows with “if this, then that” automations, even for non-standard CRMs Learn how our integrations streamline workflows, improve customer experiences, and boost productivity across your customer organization.

• NUSO Bridge for ZOOM

  Enjoy the high-quality, reliability, and cost-effective benefits of NUSO Cloud Communications in the Zoom Phone client. Global PSTN access via NUSO + the Zoom Phone application Use on desktop, laptop, mobile, and desk phones Simplicity and scalability with robust security and privacy features Fast and easy to deploy Zoom™ Cloud Peering allows organizations to connect their Zoom Phone system to a certified voice provider like NUSO using a private, secure cloud interconnect. This peering connection routes inbound and outbound calls through the NUSO global carrier-grade network, ensuring high call quality and regulatory compliance—without the need for on-prem SBCs or additional hardware. Certified direct peering between Zoom and NUSO PSTN connectivity across North America and international regions Flexible integration with existing phone numbers and services Native Zoom Phone compatibility—no third-party tools required

PCI Pal enables organizations of any size, anywhere in the world, to offer a frictionless payment experience to their customers. With PCI Pal, end-users can leverage their payment method of choice over any channel, in a highly secure and compliant way, instilling customer trust and loyalty in a brand. This has made PCI Pal the preferred secure payment solution for leading organizations across a variety of industries and recommended by the most trusted contact center vendors and payment providers. For more information visit www.pcipal.com or follow the team on LinkedIn: https://www.linkedin.com/company/pci-pal/

Website
www.pcipal.com

Social Networks

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Contact Center Systems / Applications
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Security

PumpCX is the trusted control layer for CX and agentic AI, providing enterprise leaders with verifiable evidence that autonomous customer interactions are continuously tested, trusted, and assured. PumpCX validates real customer journeys, automation, and AI behavior across channels, ensuring systems operate withing defined enterprise policies and regulatory guardrails at all times. Vendor-independent and platform-agnostic by design, PumpCX enables organizations to safely scale core CX platforms while maintaining governance over increasingly autonomous environments. With PumpCX, businesses reduce AI-driven CX incidents, protect revenue and brand integrity, and make informed decisions based on proven assurance rather than assumptions.

Website
www.pump.cx

Social Networks

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Contact Center Systems / Applications

Products

• AI-Led CX Quality Assurance

• Agentic AI Assurance for CX

QA is a trusted technology and digital training partner, helping organizations accelerate transformation by equipping their workforce with the skills they need to thrive. With 450 in-house experts and partnerships with over 40 leading technology and certification providers, QA delivers best-in-class content across AI, Cloud, Cybersecurity, Data, IT, Leadership, and more. From digital subscriptions to classroom learning— and everything in between, our flexible learning solutions include instructor-led, self-paced digital, and blended programs. Whether it’s individual courses, labs, or programmatic learning at scale, QA enables learners to gain, master, and apply the skills that matter most.

Website
www.qa.com

Social Networks

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Systems Integration Services / Consulting / VAR

Backed by over 18 years of experience, QuestBlue is a leading provider of cloud solutions. QuestBlue delivers carrier-grade voice, messaging, and connectivity services through a secure, scalable, and privately controlled network through a All-in-One platform. Enterprises rely on QuestBlue for tailored SIP Trunking, CPaaS, UCaaS, and contact center connectivity that integrates seamlessly with existing infrastructure, SBCs, and CX platforms. QuestBlue's flexible architecture supports high call volumes, global reach, and mission-critical communications while maintaining exceptional call quality, low latency, and 99.9999% uptime. From direct carrier routing to advanced call control, QuestBlue empowers enterprises to modernize communications with confidence and reliability.

Website
questblue.com

Social Networks

Products/Services Offered

• APIs / Integrated Communications
• E-911 / Emergency Systems
• IP PBXs / IP Telephony / Desk Phones
• Managed / Hosted / Cloud Communications Services (UCaaS)
• SIP-based Products / Session Border Controllers (SBCs)
• SIP Trunking Services
• Unified Communications
• WebRTC

Products

• Enterprise Cloud - QuBe PBX

  QuBe PBX is QuestBlue’s enterprise-grade cloud communications platform designed for reliability, scalability, and control. It delivers advanced voice features such as IVRs, call queues, conferencing, analytics, and integrations, all without on-prem hardware. A secure and fully hosted solution.

• SIP Trunking

  QuestBlue’s SIP Trunking allows businesses to enjoy enhanced voice quality and pay-as-you-go pricing, saving on unused minutes. Enjoy flexible routing, strong uptime, crystal-clear call quality, and transparent billing designed for enterprise demands.

• Branded Calling

  Branded Calling allows enterprises to display verified business names, logos, and call reasons directly on customers’ mobile devices. Reduce spam labeling, increase answer rates, and enhance brand trust across outbound communications. Perfect for customer service, delivery notifications, financial services, healthcare, and large-scale outreach.

• Messaging

  Our enterprise messaging platform enables secure, compliant SMS/MMS across departments and customer-facing operations. Send alerts, two-way notifications, reminders, and automated messages through a centralized portal or APIs. Built for high-volume throughput and reliability, it helps enterprises improve engagement, streamline operations, and reach customers faster.

• Carrier & Connectivity Solutions

  Connect with confidence and empower your network strategy with QuestBlue’s Carrier and Connectivity Solutions. We provide seamless interconnection between cable, wireless, MVNO, and enterprise networks, enabling high-quality voice, messaging, and data services at scale. Designed for flexibility and reliability, our platform helps organizations streamline operations, expand coverage, and deliver superior communications experiences to customers and partners alike.

Regal is a voice AI agent platform that helps enterprises automate real?time customer calls and interactions with human?like, always available AI agents. Built for scale and integrated with existing contact center and CRM systems, Regal enables companies to handle support, sales, and operational workflows more efficiently while improving customer experience and lowering costs.

Website
www.regal.ai

Social Networks

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Contact Center Systems / Applications
• Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing

Products

• AI Voice WebRTC and Chat

  With Regal’s embeddable widget, you can deploy an AI agent directly on your website using a simple JavaScript tag to handle real-time conversations across chat and WebRTC voice. Customers can start in chat for speed and convenience, escalate to WebRTC voice when nuance matters, and continue the conversation with full context preserved. Because both channels are powered by the same Regal AI agent, prompts, Knowledge Base, custom actions, and conversation state remain consistent end to end, without requiring maintenance of separate systems or logic duplication.

• Simulations Toolkit

• AI Dialing Pace to Five9 Human Agent Availability

  In transfer-heavy outbound campaigns, downstream human agent availability is often the biggest constraint. With Regal’s native Five9 integration, Transfer-Aware Dialing uses synced Five9 transfer queues to pace outbound progressive dialing in Regal based on both the target campaign queue and downstream transfer capacity. This ensures AI Agents can qualify leads at scale without overwhelming licensed or specialized Five9 agents downstream. By aligning dial volume to real-time transfer availability, you can reduce abandoned handoffs while keeping wait times low and maximizing the ROI of every qualified conversation.

• AI Agent Builder

  building and customizing voice, SMS, and chat agents unique to your brand and use cases. The builder gives teams direct control over how AI agents are created, structured, and connected into their customer workflows, without relying on custom code or fragmented tooling.

• Multi-state Agent Builder

  provides explicit structure and consistency across multi-step conversational flows, making complex conditional paths easier to test, maintain, and update over time. A drag-and-drop interface lets you define states, transitions, and actions visually, while preserving shared global context so agents can reason coherently across the entire conversation without duplicating logic or prompts.

Rime’s mission is to make voice AI sound and feel human. Founded by linguists, engineers, and product experts, Rime blends advanced ML with deep linguistic and sociolinguistic insight to create ultra-realistic voices that breathe, laugh, code-switch, and carry the subtle rhythms of real speech. These voices build trust, empathy, and engagement in every interaction to drive business outcomes.

Website
www.rime.ai

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Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing

Al meets trusted communications for businesses worldwide. We empower businesses to communicate effortlessly through the cloud, and use the power of AI to unlock conversational insights — making every employee and customer experience smarter, and everyday work more productive and efficient.

Website
www.ringcentral.com

Social Networks

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Contact Center Systems / Applications
• IP PBXs / IP Telephony / Desk Phones
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Team Collaboration / Chat Apps
• Text-based Messaging (email, IM)
• Video: Cloud-based Services
• Video: Mobile
• Video: Room Systems
• Voicemail / Unified Messaging

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous agents, unified data from any source, accessible analytics, and best-in-class Customer 360 apps together on one integrated platform to help companies connect with customers in a whole new way.

Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality, and sustainability, Salesforce is more than a business — we’re a platform for change.

Website
www.salesforce.com

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Audio Conferencing Services / Devices
• Contact Center Systems / Applications
• Communications Systems Management, Configuration & Troubleshooting
• Internet of Things (IoT)
• IP PBXs / IP Telephony / Desk Phones

SCB Global is a Microsoft-Centric communications provider redefining how enterprises connect, engage and scale. Through OPTO, our intelligent communications ecosystem, we deliver intelligent voice, contact center and analytics on a single unified platform. Built natively for Microsoft Teams, OPTO solutions are removing complexity from global calling and customer engagement while delivering enterprise grade reliability, performance and scale.

Website
scb-global.com

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Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Contact Center Systems / Applications
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Team Collaboration / Chat Apps
• Unified Communications

Sinch powers meaningful conversations at scale across voice, messaging, and email for the world’s biggest service providers and enterprises. Our tier 1 super network provides unmatched deliverability, redundancy, and geo-diversity and has the largest footprint of local phone numbers in the U.S., with over 140M numbers in service and 300B minutes of traffic delivered annually. We are Sinch — the Customer Communications Cloud.

Website
www.sinch.com

Social Networks

Products/Services Offered

• APIs / Integrated Communications
• E-911 / Emergency Systems
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Mobile / Wireless Services
• SIP Trunking Services
• Team Collaboration / Chat Apps
• Unified Communications

TechSee is the global leader in visual AI, empowering enterprises to See the Solution and transform customer service experiences, reducing overhead while boosting revenue, satisfaction, and profitability. Our patented visual intelligence platform delivers actionable clarity, enabling organizations to resolve customer issues quickly, efficiently, and with unmatched accuracy.

Website
techsee.com

Social Networks

Products/Services Offered

• APIs / Integrated Communications
• Contact Center Systems / Applications
• Internet of Things (IoT)
• Mobile / Wireless Services
• Video: Mobile

Products

• SOPHIE LIVE

  Sophie Live brings shared visual clarity into real service moments. Customers connect instantly with agents or field teams through secure video, screen sharing, and visual guidance, showing issues instead of describing them. Context is captured before the interaction begins, so agents arrive informed and ready to act. During the session, agents guide step by step with visual and AR cues, verify outcomes in the moment, and resolve issues correctly the first time. After the interaction, visual history and context are captured and synced, creating continuity across service journeys. The result is faster resolution, fewer transfers, lower handle time, and a more confident experience for everyone involved.

• CONNECTIVITY GURU

  Connectivity Guru reveals what is really happening inside the home network. It visualizes WiFi and signal performance, identifies root causes like interference, congestion, or poor device placement, and shows exactly why experiences break down. Using visual diagnostics and guided actions, it helps teams optimize connectivity in the moment and confirm results. Field technicians arrive informed. Agents stop guessing. Customers understand what is changing and why. Connectivity Guru makes whole-home performance visible, actionable, and verifiable so connectivity issues are solved right the first time.

• SOPHIE AGENT ASSIST

  Sophie Assist is a next-generation agent assistant that helps agents and technicians perform at their best. It captures key context before interactions begin, then provides real-time AI support during service moments, grounded in what can actually be seen. Sophie Assist surfaces the right knowledge, recommends next steps, and helps guide troubleshooting and task execution using visual, voice, and text understanding. Even less-experienced agents resolve issues with greater accuracy and confidence. As outcomes are verified, Sophie Assist learns and improves over time. It does not replace people, it makes them better by turning visual understanding into clear, accurate action when service matters most

• SOPHIE AI AGENTS

  Sophie AI powers purpose-built AI Agents that automate real service work from start to finish. These agents see, speak, guide, and resolve issues across self-service, contact centers, and field service. Today, Sophie AI delivers ready-to-use, visual, flow-based agents that handle tasks like self-installation, troubleshooting, returns, and recall workflows. Over time, these agents evolve into fully custom AI Agents that combine visual understanding, conversation, and voice to handle more complex scenarios end to end. Built for real-world service, Sophie AI turns automation into guided execution that customers and teams can trust.

Truiem’s TruExperience Digital Experience Management empowers organizations with proactive testing, measurement, and analysis of critical IT services that directly affect workforce performance. As AI-driven tools - such as translation, accent remediation, and agent co-pilots - depend on reliable infrastructure, TruExperience ensures these technologies operate at peak effectiveness, delivering a performance score enriched with business context to reveal true employee impact. With precise endpoint and/or VDI-level measurements and continuously updated worker profiles, TruExperience provides real-time visibility that strengthens security, compliance, governance, and operational efficiency while aligning teams to SLAs and business goals. Proven at-scale - trusted by leading CX providers.

Website
www.truiem.com

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Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Contact Center Systems / Applications
• Communications Systems Management, Configuration & Troubleshooting
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Unified Communications
• Video: Cloud-based Services

Products

• TruExperience Core

  TruExperience Core unlocks broader data access with Snowflake and delivers AI-ready insights on AWS, Azure, or Google Cloud—supporting clients’ preferred cloud strategies while enabling scale, innovation, and future-ready growth.

Today's leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world. Twilio enables companies to use communications and data to add intelligence and security to every step of the customer journey, from sales to marketing to growth, customer service and many more engagement use cases in a flexible, programmatic way. Across 180 countries, millions of developers and hundreds of thousands of businesses use Twilio to create magical experiences for their customers. For more information about Twilio (NYSE: TWLO), visit: www.twilio.com.

Website
www.twilio.com

Social Networks

Products/Services Offered

• APIs / Integrated Communications
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Text-based Messaging (email, IM)
• Unified Communications
• Video: Cloud-based Services

AudioCodes is a global leader in enterprise voice technology and voice AI innovation. We help organizations unlock the full value of voice, transforming every conversation into a strategic asset that drives smarter decisions, better experiences and business growth. Our portfolio spans secure voice infrastructure, unified communications and contact center integration, and next-generation AI-powered voice solutions. With over 30 years of expertise and a presence in more than 100 countries, AudioCodes is trusted by 65 of the Fortune 100 to power intelligent, agile and future-ready interactions across enterprise organizations. Visit our website: www.audiocodes.com.

Website
www.audiocodes.com

Social Networks

Products/Services Offered

• AI / Analytics
• Audio Conferencing Services / Devices
• A / V Meeting Room Technologies
• Contact Center Systems / Applications
• Communications Systems Management, Configuration & Troubleshooting
• IP PBXs / IP Telephony / Desk Phones
• Managed / Hosted / Cloud Communications Services (UCaaS)
• SIP-based Products / Session Border Controllers (SBCs)
• SIP Trunking Services
• Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
• Unified Communications
• Video: Room Systems
• WebRTC

Cisco is the worldwide technology leader that securely connects everything to make anything possible. Our purpose is to power an inclusive future for all by helping our customers reimagine their applications, power hybrid work, secure their enterprise, transform their infrastructure, and meet their sustainability goals.

Website
www.cisco.com

Social Networks

Products/Services Offered

• AI / Analytics
• Audio Conferencing Services / Devices
• A / V Meeting Room Technologies
• Contact Center Systems / Applications
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Mobile / Wireless Platform / Devices
• Video: Cloud-based Services
• Video: Desktop
• Video: Room Systems

DialedIn provides innovative, cloud-based contact center solutions to streamline operations and enhance customer experiences. Its platform supports inbound/outbound calling, multichannel communication, and advanced analytics, all customizable to meet unique business needs. Features like predictive dialing, skill-based routing, and dynamic call queues optimize efficiency and productivity. DialedIn also offers pre-defined integrations and tools for seamless connectivity across platforms. Committed to exceptional service and continuous innovation, DialedIn helps businesses improve satisfaction and achieve growth. If you're seeking a cost-effective, scalable solution, DialedIn is ready to support your success.

Website
www.getdialedin.com

Social Networks

Products/Services Offered

• Audio Conferencing Services / Devices
• Contact Center Systems / Applications
• Managed / Hosted / Cloud Communications Services (UCaaS)

Products

• LiveRoute

  Qr code direct to expert agent.

Dialpad is the AI-first communications and agentic platform defining the next era of business conversations. From customer service to sales to unified communications, Dialpad delivers AI-enhanced experiences for customers worldwide, including Randstad, Nasdaq, Express Scripts, T-Mobile, Johns Hopkins, Motorola Solutions and Tractor Supply. Backed by Andreessen Horowitz, GV, ICONIQ Capital, and OMERS, Dialpad is leading the agentic AI revolution.

Website
dialpad.com/company

Social Networks

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Audio Conferencing Services / Devices
• A / V Meeting Room Technologies
• Contact Center Systems / Applications
• Communications Systems Management, Configuration & Troubleshooting
• IP PBXs / IP Telephony / Desk Phones
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Mobile / Wireless Platform / Devices
• Mobile / Wireless Services
• Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
• Team Collaboration / Chat Apps
• Text-based Messaging (email, IM)
• Unified Communications
• Video: Cloud-based Services
• Video: Desktop
• Video: Mobile
• Voicemail / Unified Messaging

Products

• Dialpad Sell

  Dialpad Sell is a coaching and outbound sales tool designed to capture the very best out of sales teams of any size. With our AI enabled toolset, sellers can instantly connect to the right information in real time & focus on productive conversations, while managers can effectively monitor, support, and coach their teams to build high impact sales organizations. Dialpad Sell crushes sales quotas, by giving sales teams a competitive edge, and helps them close more deals, faster.

• Dialpad Connect

  Dialpad Connect unifies calling, messaging, and meetings in one intuitive app—accessible on any device, anywhere in the world. Setup takes minutes, giving your team instant access to powerful communication tools. It integrates with your existing apps and devices, streamlining workflows with built-in AI. With one app, vendor, bill, and support line, you’ll spend less time managing systems and more time enabling your team to sell, support, and communicate effectively.

• Dialpad Support

  Dialpad Support is a next-gen support and contact center solution designed to grow high-performing teams and deliver exceptional customer experiences.

• Agentic AI

  Dialpad’s Agentic AI is an autonomous system that understands goals, makes decisions, and takes action across voice and digital channels. Built with security and trust, it unifies AI agent design and management in a single platform, with seamless human escalation, low-code deployment, and ready-to-use templates—ensuring fast value and consistently high-quality customer experiences.

healow®?Genie is a multimodal AI-powered contact center solution that uses voice-recognition technology and advanced AI algorithms to strengthen patient engagement and expand patients' access to care. Patients can use Genie to get answers to common questions, access their records, and manage their appointments. Genie automatically routes patients' more complex calls and queries to on-call care providers when theier primary care physician's office is closed or unavailable.?healow?Genie is available to patients 24/7/365 and helps reduce call volume for front-office staff, improve patient satisfaction, and reduce overall costs for practices.?Learn more at genie.healow.com

Website
www.healowgenie.com

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Products/Services Offered

• AI / Analytics
• Audio Conferencing Services / Devices

Nextiva powers over a million users and billions of interactions annually with its customer experience platform. From one AI-powered customer experience hub, Nextiva Unified-CXM transforms how businesses engage with their customers with orchestrated customer journeys that help businesses acquire, retain, and grow customers. The company's commitment to Amazing Service and a customer-focused approach has been the cornerstone of its success. Nextiva was established in 2008 and is headquartered in Scottsdale, Arizona.

Website
www.nextiva.com

Social Networks

Products/Services Offered

• AI / Analytics
• Audio Conferencing Services / Devices
• Contact Center Systems / Applications
• IP PBXs / IP Telephony / Desk Phones
• Managed / Hosted / Cloud Communications Services (UCaaS)
• SIP Trunking Services
• Team Collaboration / Chat Apps
• Text-based Messaging (email, IM)
• Unified Communications
• Video: Cloud-based Services
• Video: Desktop
• Video: Mobile
• Voicemail / Unified Messaging

Products

• NextivaONE (UCaaS)

  Voice, video, messaging, and collaboration in a single, secure app. Work anywhere, communicate with anyone, and stay connected with unified business communication tools.

• Nextiva Contact Center

  Orchestrate seamless conversational journeys that drive customer acquisition, retention, and growth. With Nextiva, you don’t have to choose between efficiency, costs, and customer satisfaction. Our all-in-one platform unifies business communications and contact center functionality—empowering businesses to scale seamlessly while reducing costs. Nextiva streamlines operations, enhances customer acquisition and retention, and fuels growth by combining AI-driven insights with human interactions. Deliver real-time, personalized, and effortless customer engagements across all communication channels—ensuring a superior experience every time

• Nextiva CX (Social Media & Reviews)

  Customer Experience Management Connect with customers faster and more efficiently on their preferred channels, streamline communication, and enhance customer satisfaction. Seamlessly manage all digital channels (email, chat, social channels, review sites, and messaging apps) from one inbox, ensuring no customer interaction is missed and improving response times.

• XBert (AI Recepionist)

  XBert is your intelligent virtual agent that instantly expands your support capacity without expanding your headcount. In just minutes, support leaders can deploy AI-powered digital employees that handle routine inquiries, triage conversations, and resolve issues with natural, human-like interactions.

NUSO is a global cloud communications provider that brings together AI powered voice, messaging, collaboration, contact center, and carrier-grade infrastructure in one secure platform. NUSO helps partners and enterprises scale faster, meet compliance demands, and deliver better customer experiences. With NUSO, organizations move beyond call routing to orchestrating the outcomes that matter. NUSO is ISO 27001:2022 certified and operates across the United States, Canada, Latin America, UK, and EMEA. Learn more at www.nuso.cloud.

Website
nuso.cloud

Social Networks

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Audio Conferencing Services / Devices
• Contact Center Systems / Applications
• E-911 / Emergency Systems
• IP PBXs / IP Telephony / Desk Phones
• Managed / Hosted / Cloud Communications Services (UCaaS)
• SIP-based Products / Session Border Controllers (SBCs)
• SIP Trunking Services
• Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
• Systems Integration Services / Consulting / VAR
• Team Collaboration / Chat Apps
• Text-based Messaging (email, IM)
• Unified Communications
• Video: Cloud-based Services
• Video: Desktop
• Video: Mobile
• Voicemail / Unified Messaging
• WebRTC

Products

• NUSO Connect Recorder

  NUSO Connect Recorder offers advanced compliance workflows, role-based access, and data security. Secure & Compliant Storage with end-to-end encryption, role-based access & two-factor authentication Deployment Flexibility – Choose Cloud, On-Premise, or Hybrid models Multinational Friendly – Recordings are stored in the operator’s country Customized Retention Period – Set from hours to years Designed to be modular and quick to deploy, with the capability for redundant configurations NUSO Connect Recorder delivers a secure, compliant solution that seamlessly integrates with unified communications, Microsoft Teams, and Zoom to manage recordings in or out of a contact center environment, including dispatching systems, trading turrets, and more.

• Microsoft Teams

  NUSO Bridge offers multiple ways to integrate robust Unified Communications with the power of Microsoft Teams™ making it even easier for your customers to connect. Platform Connect for direct routing – integrate with UCaaS platforms SIP Connect for direct routing – connect Microsoft Teams to the PSTN Operator Connect – manage all phone features in the Microsoft Teams admin center NUSO Bridge License Verification Pro makes licensing easy

• NUSO Flex

  Leaving any telephone number reliant on a single network creates a system vulnerability. NUSOflex automatically routes around local voice service impairments, providing redundancy on local inbound voice calls carried over the PSTN, protecting end users with multiple layers of redundancy for voice calling. Monitors Country, Region, State, City traffic Checks for the ability to receive and place calls Checks call quality from the caller and the person being called Stores historical information Standard deviation is calculated using historical data to find the average voice traffic for a specific day, hour, and minute based on all available stored data.

• CRM Integrations

  NUSO connects effortlessly with 200+ leading CRM platforms, empowering your customers to communicate smarter and work faster. Whether your customer uses HubSpot, Salesforce, Autotask, or another system, NUSO integrates directly into your CRM to deliver: Launch calls with a click directly from within their CRM Trigger screen pops with configurable caller info (e.g., SLA, account status, car registration) Use embedded apps like Bubble365 to stay within your CRM interface Customize workflows with “if this, then that” automations, even for non-standard CRMs Learn how our integrations streamline workflows, improve customer experiences, and boost productivity across your customer organization.

• NUSO Bridge for ZOOM

  Enjoy the high-quality, reliability, and cost-effective benefits of NUSO Cloud Communications in the Zoom Phone client. Global PSTN access via NUSO + the Zoom Phone application Use on desktop, laptop, mobile, and desk phones Simplicity and scalability with robust security and privacy features Fast and easy to deploy Zoom™ Cloud Peering allows organizations to connect their Zoom Phone system to a certified voice provider like NUSO using a private, secure cloud interconnect. This peering connection routes inbound and outbound calls through the NUSO global carrier-grade network, ensuring high call quality and regulatory compliance—without the need for on-prem SBCs or additional hardware. Certified direct peering between Zoom and NUSO PSTN connectivity across North America and international regions Flexible integration with existing phone numbers and services Native Zoom Phone compatibility—no third-party tools required

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous agents, unified data from any source, accessible analytics, and best-in-class Customer 360 apps together on one integrated platform to help companies connect with customers in a whole new way.

Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality, and sustainability, Salesforce is more than a business — we’re a platform for change.

Website
www.salesforce.com

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Audio Conferencing Services / Devices
• Contact Center Systems / Applications
• Communications Systems Management, Configuration & Troubleshooting
• Internet of Things (IoT)
• IP PBXs / IP Telephony / Desk Phones

We live and breathe audio. Always and everywhere. We shape the future of the audio world and create unique sound experiences for our customers worldwide. This ambition and our shared passion for audio have driven us since the company was founded. Our history is full of ideas, innovations, challenging projects, and technological achievements, all of which we incorporate into our products. Today, Sennheiser is one of the leading providers of professional audio technology worldwide.

Website
www.sennheiser.com

Social Networks

Products/Services Offered

• Audio Conferencing Services / Devices
• A / V Meeting Room Technologies

Shure has been helping people sound extraordinary for more than 100 years. Founded in 1925, Shure is a global leader in audio technology and workplace collaboration solutions, known for our commitment to quality, performance, and durability. From the biggest broadcast events and live performances to critical business meetings and university lectures, to your home office or studio, you can always rely on Shure.

Website
www.shure.com/americas

Products/Services Offered

• Audio Conferencing Services / Devices
• A / V Meeting Room Technologies
• Unified Communications

Products

• IntelliMix™ Bar Pro Kit

  Clearly capture precise audio and video for AI-powered meetings in medium to large collaboration spaces with this powerful all-in-one Android based video conference bar. Enterprise ready with auto-setup and simple global management, IT managers can create meeting experiences focused on participants with reliable transcription for enhanced AI tools.

• IntelliMix™ Room Kits

  Boost collaboration with simple and secure Microsoft Teams Rooms conferencing kits. With zero-touch provisioning, you can effortlessly deliver high-quality audio and video experiences in your small, medium, and large meeting and collaboration spaces, up to 33 x 18 ft (10 x 5.5 m). The component-based systems provide everything you need - automatically. No programming or adjusting of audio and video settings is required. All kits include a powerful Windows-based Teams Rooms compute with Shure’s premium audio signal processing, an intuitive touch panel, a superior all-in-one ceiling array microphone + loudspeaker, and intelligent, high-resolution video.

• IntelliMix™ Foundation System

  Create, deploy and manage sophisticated AV solutions for demanding collaboration spaces with this powerful Compute + Touch Panel Kit for Microsoft Teams Rooms. Ideal for custom AV system integration, the Windows-based Teams Rooms Compute with built-in IntelliMix Room® DSP is optimized for use with Shure’s extensive portfolio of certified audio products. It provides unparalleled flexibility to deliver pristine audio quality in spaces that require tailored solutions. The high-resolution Touch Panel provides intuitive controls and a convenient content ingest port for effective, people-centric meeting experiences.

• Microflex Wireless neXt 2

  The Microflex® Wireless neXt system is more than a wireless microphone. It’s an all-in-one audio solution for hybrid classrooms, training rooms, and lecture halls that provides superior audio for conferencing and presentations at the same time. Despite its comprehensive feature set, the MXW neXt system is easy to set up in minutes. Bluetooth functionality not currently available.

Zoom’s mission is to deliver an AI-first work platform for human connection. Work from anywhere with a single app that combines team chat, phone, whiteboard, meetings, contact center, and more. Bring teams together, reimagine workspaces, engage new audiences, and delight your customers; all on the Zoom platform you know and love.

Website
zoom.us

Social Networks

Products/Services Offered

• AI / Analytics
• Audio Conferencing Services / Devices
• A / V Meeting Room Technologies
• Contact Center Systems / Applications
• E-911 / Emergency Systems
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Mobile / Wireless Services
• Team Collaboration / Chat Apps
• Unified Communications
• Video: Cloud-based Services
• Video: Desktop
• Video: Mobile
• Video: Room Systems
• Voicemail / Unified Messaging

AudioCodes is a global leader in enterprise voice technology and voice AI innovation. We help organizations unlock the full value of voice, transforming every conversation into a strategic asset that drives smarter decisions, better experiences and business growth. Our portfolio spans secure voice infrastructure, unified communications and contact center integration, and next-generation AI-powered voice solutions. With over 30 years of expertise and a presence in more than 100 countries, AudioCodes is trusted by 65 of the Fortune 100 to power intelligent, agile and future-ready interactions across enterprise organizations. Visit our website: www.audiocodes.com.

Website
www.audiocodes.com

Social Networks

Products/Services Offered

• AI / Analytics
• Audio Conferencing Services / Devices
• A / V Meeting Room Technologies
• Contact Center Systems / Applications
• Communications Systems Management, Configuration & Troubleshooting
• IP PBXs / IP Telephony / Desk Phones
• Managed / Hosted / Cloud Communications Services (UCaaS)
• SIP-based Products / Session Border Controllers (SBCs)
• SIP Trunking Services
• Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
• Unified Communications
• Video: Room Systems
• WebRTC

Detect. Correct. Connect. With over 45 million flags identified to date, Caller ID Reputation® (CIDR) is the industry's original and only fully integrated call optimization tool. CIDR is partnered with more data providers than any other service, providing a comprehensive platform that features data from the major carriers, analytics engines, and call-blocking apps across both Android and iOS. We optimize outbound success and customer experience (CX) from dial to answer, offering lead list screening, automated flag monitoring and remediation, customizable analytics dashboards, and daily alerts for holistic reputation management. Backed by data, built for compliance, and trusted by carriers.

Website
calleridreputation.com

Social Networks

Products/Services Offered

• Contact Center Systems / Applications
• Communications Systems Management, Configuration & Troubleshooting
• Mobile / Wireless Services

Products

• Monitoring Platform

  Call optimization built for compliance, backed by data, and trusted by enterprises. With every data source fully integrated in the platform, you’ll have more control and visibility than ever. Go from reactive to proactive and optimized, improving your connection rates and success on the phone. Monitoring Platform offers continuous scans of your phone numbers on all major carriers using both Android and IOS phones to check reputations with daily database checks against the leading call blocking apps, as well as spam aggregators.

• Remediation Managed Services

  The highest level of service. Our specialized team, industry connections, and years of experience in the reputation management space result in the most efficient results possible. With Managed Services, we analyze and diagnose the “why” to your flags. Benefits include: - A dedicated remediation team to monitor and manage numbers. - Proactive number registration on your behalf. - Regular review of calling data and behaviors for optimization and correction. - Prompt responses to any flagging issues by filing tickets at the source.

• DialRight

  DialRight is a smarter way to call your customers. Invest your outreach towards quality leads over quantity by optimizing your calling practices, reducing risk and wasted resources. Earn more when you focus on the right leads. Our Confidence score identifies the best leads to connect with and flags the risky ones: outdated numbers, litigators, and inactive numbers. DialRight helps businesses boost lead quality and optimize outreach efforts.

For 25+ years, Carousel has been the go-to digital signage platform for corporate organizations, government agencies, and educational institutions. Our powerful software makes it simple to create, manage, and deliver communications across screens of all sizes.

Website
www.carouselsignage.com

Social Networks

Products/Services Offered

• Communications Systems Management, Configuration & Troubleshooting
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Mobile / Wireless Platform / Devices
• Security
• Unified Communications

Products

• Carousel Digital Signage

  Simple to use and easy to scale, Carousel supports multiple users, approval workflows, and integrations with tools like Canva, Power BI, and Google Slides making it effortless to create and manage content across locations or departments, while minimizing the burden on IT through a secure, intuitive platform. What truly sets Carousel apart isn’t just the software, it’s the people behind it. Our experienced, creative team is fun to work with, passionate about helping customers succeed, and committed to guiding them with care and confidence.

• Creator Library

  The Creator Library provides a robust set of channel designs and templates that help customers quickly launch, update or scale their Carousel Cloud networks. Available channel designs and templates include those tailored for use in corporate, government, higher education, K-12 and many other environments. Specific examples include templates for social and emotional learning initiatives in K-12 schools – a key initiative for Carousel Digital Signage. Templates also exist to create emergency alert messaging, as well as a Holiday Collection to deliver celebratory content for special days throughout the year.

• Carousel Training

  Digital signage training when you and where you need it. Our goal is to provide you with as many resources as possible to help you achieve ultimate success with your signage, that’s why we’re so happy training is included in all Carousel Cloud subscriptions!

• The Daily

  The Daily (Included with a Carousel Cloud subscription) is a mobile-first tool that delivers personalized, targeted communication directly to your audience's mobile phones or tablets. With analytics and external links built in, it helps organizations move from awareness to action. Why does this matter? Because it takes communication beyond the wall and makes it personal. Delivering the right content to the right people.

Comviva empowers organizations to drive transformative growth with measurable business impact. Our AI-driven digital solutions and intelligent platforms enable our customer to unlock new revenue opportunities, enhance customer experiences, and simplify operational complexities to achieve exponential success. From maximizing customer lifetime value to enabling large-scale digital transformation, Comviva is trusted by 200+ global communication service providers and enterprises to solve complex challenges and prepare for the future. With our solutions deployed across 100+ countries, Comviva has brought the benefits of digital innovation and mobility to billions worldwide.

Website
www.comviva.com

Social Networks

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Communications Systems Management, Configuration & Troubleshooting
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Security
• Unified Communications
• Voicemail / Unified Messaging

Products

• NGAGE: Enterprise Communication Platform with Built-In Network Intelligence

  NGAGE is Comviva’s enterprise communication platform with network intelligence capabilities, enabling businesses to orchestrate omnichannel engagement, identity verification, and network-powered services through a unified API-first architecture. NGAGE enables enterprises to orchestrate omnichannel communication across SMS, WhatsApp, RCS, Email, Voice, and conversational AI — while seamlessly integrating network capabilities such as identity verification, fraud prevention, authentication, and network insights.

Cyara is the leader in AI-powered customer experience assurance, committed to eradicating bad CX. As the only unified platform for continuous testing and monitoring across voice, digital, messaging, and conversational AI channels, Cyara empowers enterprises to optimize more than 350 million customer journeys annually. With businesses deploying agentic AI systems that adapt, learn, and make autonomous decisions, Cyara provides the assurance layer that turns pilots into production-ready deployments. From full journey visibility to AI governance, trust validation, and compliance, Cyara ensures every touchpoint works flawlessly and every AI interaction solves customer problems while delighting them in the process.

Website
cyara.com

Social Networks

Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications
• Communications Systems Management, Configuration & Troubleshooting
• Text-based Messaging (email, IM)
• WebRTC

Products

• Pulse 360

  The only AI-driven CX monitoring solution with real-time visibility across voice and digital channels, testing real customer experiences across 150+ points of presence and 400+ carriers.

• Velocity: Test Case Designer

  The first truly no-code, visual test automation tool for CX teams, built to simplify test creation and management in Cyara Velocity.

• Agent Assist Assurance

  The only solution that validates Agent Assist applications, ensuring human agents receive accurate, real-time, contextual information.

• Cyara Copilot

  An AI-powered assistant and Cyara’s first step toward Agentic AI, boosting productivity with automation and intelligent guidance within the Cyara platform and via Slack.

• AI Trust Misuse:

  The new Misuse module joins FactCheck in Cyara’s AI Trust testing suite to prevent harmful and inappropriate responses to voice and chatbots powered by GenAI.

Dialpad is the AI-first communications and agentic platform defining the next era of business conversations. From customer service to sales to unified communications, Dialpad delivers AI-enhanced experiences for customers worldwide, including Randstad, Nasdaq, Express Scripts, T-Mobile, Johns Hopkins, Motorola Solutions and Tractor Supply. Backed by Andreessen Horowitz, GV, ICONIQ Capital, and OMERS, Dialpad is leading the agentic AI revolution.

Website
dialpad.com/company

Social Networks

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Audio Conferencing Services / Devices
• A / V Meeting Room Technologies
• Contact Center Systems / Applications
• Communications Systems Management, Configuration & Troubleshooting
• IP PBXs / IP Telephony / Desk Phones
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Mobile / Wireless Platform / Devices
• Mobile / Wireless Services
• Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
• Team Collaboration / Chat Apps
• Text-based Messaging (email, IM)
• Unified Communications
• Video: Cloud-based Services
• Video: Desktop
• Video: Mobile
• Voicemail / Unified Messaging

Products

• Dialpad Sell

  Dialpad Sell is a coaching and outbound sales tool designed to capture the very best out of sales teams of any size. With our AI enabled toolset, sellers can instantly connect to the right information in real time & focus on productive conversations, while managers can effectively monitor, support, and coach their teams to build high impact sales organizations. Dialpad Sell crushes sales quotas, by giving sales teams a competitive edge, and helps them close more deals, faster.

• Dialpad Connect

  Dialpad Connect unifies calling, messaging, and meetings in one intuitive app—accessible on any device, anywhere in the world. Setup takes minutes, giving your team instant access to powerful communication tools. It integrates with your existing apps and devices, streamlining workflows with built-in AI. With one app, vendor, bill, and support line, you’ll spend less time managing systems and more time enabling your team to sell, support, and communicate effectively.

• Dialpad Support

  Dialpad Support is a next-gen support and contact center solution designed to grow high-performing teams and deliver exceptional customer experiences.

• Agentic AI

  Dialpad’s Agentic AI is an autonomous system that understands goals, makes decisions, and takes action across voice and digital channels. Built with security and trust, it unifies AI agent design and management in a single platform, with seamless human escalation, low-code deployment, and ready-to-use templates—ensuring fast value and consistently high-quality customer experiences.

iBwave delivers innovative software solutions that help enterprise IT and network teams survey, design, validate, test, and troubleshoot indoor and outdoor wireless networks across buildings, campuses, and enterprise environments. Supporting technologies such as Wi-Fi, Private LTE, CBRS, and 5G, iBwave enables organizations to assess existing infrastructure, identify coverage and performance issues, and optimize networks throughout their lifecycle. Trusted globally, iBwave helps enterprises maintain reliable, secure, and scalable connectivity.

Website
www.ibwave.com

Social Networks

Products/Services Offered

• Communications Systems Management, Configuration & Troubleshooting
• Internet of Things (IoT)
• Mobile / Wireless Platform / Devices
• Mobile / Wireless Services

Products

• iBwave Mobile Survey

  Take Full Control of LTE & 5G Wireless Networks Need to understand and resolve LTE/5G issues? iBwave Mobile Survey: test and troubleshoot with a lightweight survey tool that’s easy to learn and use. Get the visibility and skills you need to resolve LTE/5G performance issues.

• iBwave Design

  With cloud-connectivity, seamless integration to iBwave Mobile Survey for surveys, advanced 3D modeling, a powerful prediction engine focused on delivering design accuracy even in complex venues, and a large database of vendor-modeled network parts, iBwave Design is the simplest and most reliable solution to plan, design and deliver high-performance LTE, 5G, Private and Wi?Fi networks.

• iBwave Unity

  Managing wireless projects without a unified platform can be time-consuming and complicated. iBwave Unity, available as a cloud or self-hosted solution, enhances your wireless designs, surveys, and management by simplifying project configuration, streamlining workflows, and enhancing reporting. And with centralized, digitized documentation for storage and versioning, and the power of digital twins, you and your teams can ensure to always work with the latest files. Save time, improve collaboration, and gain valuable insights through intelligent data. Work smarter with iBwave Unity.

IR is the leading global provider of observability solutions tailored for large enterprises that manage complex multi-vendor, unified communications, collaboration and contact center environments. IR's cutting-edge IR Collaborate software, powered by the Prognosis Platform, excels in monitoring, troubleshooting, and optimizing multi-vendor unified communication and collaboration environments. IR Collaborate simplifies intricate data streams, unveils actionable insights, and safeguards critical systems, ensuring seamless business continuity. Empowering more than 600 enterprises worldwide, IR Collaborate delivers end-to-end visibility, streamlines operations, minimizes downtime, and achieves cost savings. Visit IR.com.

Website
www.ir.com

Social Networks

Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications
• Communications Systems Management, Configuration & Troubleshooting
• IP PBXs / IP Telephony / Desk Phones
• Systems Integration Services / Consulting / VAR
• Unified Communications

iTEL is a digital adoption specialist helping organisations unlock the full value of Unified Communications (UC) and accelerate digital transformation. Our Digital Assistant overlays UC voice platforms to deliver context~aware workflows and guided learning that simplify complex tasks. Key capabilities include end~user onboarding for smooth setup and in~life support powered by AI Summary and ucSKILLS. Our LMS, ucSKILLS, offers interactive eLearning for deeper skill development. Together, these tools boost UC adoption, increase ROI, and reduce churn. We also provide sales enablement resources, including accredited eLearning, to help partners confidently position UC solutions and drive revenue growth.

Website
www.iteluc.com

Social Networks

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Communications Systems Management, Configuration & Troubleshooting
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Unified Communications
• Video: Cloud-based Services

Products

• Digital Assistant

  ITEL’s Digital Assistant is the embedded, AI-powered customer success layer for UC platforms - guiding fast, correct Day?1 configuration and answering in?life questions at the point of need, so every seat becomes self?sufficient and every deployment sticks. Providing your end users with simple, self-serve onboarding and ongoing in-life support.

• Partner Enablement Platform

  ucSKILLS provides gated learning journeys and accreditation to standardize product knowledge, accelerate partner ramp, and increase seats?per?deal—also enriching the Digital Assistant knowledge base.

• Device Based Training

Klearcom provides global voice, toll free number and IVR testing capabilities to organizations that depend on customer communications. Founded in Ireland with offices in the US and India, Klearcom’s non-intrusive SaaS platform uses AI driven, real time monitoring and automated testing to detect issues, pinpoint root causes and protect customer experience across contact centers and telecom infrastructure in over 100+ countries. Trusted by brands including Google, Mastercard and Pfizer, Klearcom helps CX, IT and telecom teams prevent outages, reduce customer frustration and ensure every customer interaction works as intended.

Website
www.klearcom.com

Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications
• Communications Systems Management, Configuration & Troubleshooting

Number Sentry is a Telecom Carrier that helps outbound contact centers protect and optimize the phone numbers behind every customer conversation. Our platform monitors outbound numbers for spam labeling and blocking, improves call branding and trust, and intelligently matches the best 'clean' number to each and every outbound call—so customers are more likely to answer and engage. By combining analytics, number management, and carrier-grade remediation, Number Sentry improves connection rates while creating a more consistent, respectful, and reliable customer experience across every interaction.

Website
numbersentry.com

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Contact Center Systems / Applications
• Communications Systems Management, Configuration & Troubleshooting
• TEM

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous agents, unified data from any source, accessible analytics, and best-in-class Customer 360 apps together on one integrated platform to help companies connect with customers in a whole new way.

Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality, and sustainability, Salesforce is more than a business — we’re a platform for change.

Website
www.salesforce.com

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Audio Conferencing Services / Devices
• Contact Center Systems / Applications
• Communications Systems Management, Configuration & Troubleshooting
• Internet of Things (IoT)
• IP PBXs / IP Telephony / Desk Phones

TransUnion (NYSE: TRU) is a global information and insights company that makes trust possible between businesses and consumers by ensuring each interaction can be verified and is secure. Through our Trusted Call Solutions, we help enterprises transform the call experience, increase customer engagement and protect their brands. Our solutions include Branded Call Display, Caller Name Optimization, Spoofed Call Protection, and Robocall Mitigation. Learn more at https://www.transunion.com/solution/trucontact.

Website
www.transunion.com/solution/trucontact

Social Networks

Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications
• Communications Systems Management, Configuration & Troubleshooting
• Mobile / Wireless Services
• Security

Truiem’s TruExperience Digital Experience Management empowers organizations with proactive testing, measurement, and analysis of critical IT services that directly affect workforce performance. As AI-driven tools - such as translation, accent remediation, and agent co-pilots - depend on reliable infrastructure, TruExperience ensures these technologies operate at peak effectiveness, delivering a performance score enriched with business context to reveal true employee impact. With precise endpoint and/or VDI-level measurements and continuously updated worker profiles, TruExperience provides real-time visibility that strengthens security, compliance, governance, and operational efficiency while aligning teams to SLAs and business goals. Proven at-scale - trusted by leading CX providers.

Website
www.truiem.com

Social Networks

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Contact Center Systems / Applications
• Communications Systems Management, Configuration & Troubleshooting
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Unified Communications
• Video: Cloud-based Services

Products

• TruExperience Core

  TruExperience Core unlocks broader data access with Snowflake and delivers AI-ready insights on AWS, Azure, or Google Cloud—supporting clients’ preferred cloud strategies while enabling scale, innovation, and future-ready growth.

ASAPP builds the enterprise customer experience platform for organizations ready to move beyond basic automation. Powered by GenerativeAgent, CXP brings every interaction, workflow, and customer signal into one intelligent system that resolves issues, enforces policies, and acts across enterprise systems. Unlike CCaaS or conversational AI tools that stop at simple deflection or routing, ASAPP handles complex, multi-step workflows with accuracy, safety, and control while tailoring every step to the individual customer’s context. Leading enterprises use ASAPP to cut operating costs, accelerate resolution, modernize their CX stack, and build the foundation for an agentic enterprise.

Website
www.asapp.com

Social Networks

Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications

Products

• ASAPP Customer Experience Platform (CXP)

  The Customer Experience Platform (CXP) is the unified platform enterprises buy to automate customer conversations across voice and digital, with built-in human-in-the-loop control and a compounding interaction intelligence layer — all augmenting (not replacing) their existing CCaaS. CXP is the enterprise foundation for building, configuring, running, and scaling an Agentic Enterprise, where AI can think, decide, and act safely across systems and channels. It replaces fragmented CX stacks with a single operating fabric that unifies orchestration, configuration, integration, data, insight, channels, and reasoning — the seven layers of CXP — creating a closed intelligent loop where every interaction informs the next. CXP is not just a conversational layer or a CCaaS feature. It is the system of intelligence and action that powers the Generative Agent, keeps humans in control, and turns every interaction into enterprise intelligence.

AudioCodes is a global leader in enterprise voice technology and voice AI innovation. We help organizations unlock the full value of voice, transforming every conversation into a strategic asset that drives smarter decisions, better experiences and business growth. Our portfolio spans secure voice infrastructure, unified communications and contact center integration, and next-generation AI-powered voice solutions. With over 30 years of expertise and a presence in more than 100 countries, AudioCodes is trusted by 65 of the Fortune 100 to power intelligent, agile and future-ready interactions across enterprise organizations. Visit our website: www.audiocodes.com.

Website
www.audiocodes.com

Social Networks

Products/Services Offered

• AI / Analytics
• Audio Conferencing Services / Devices
• A / V Meeting Room Technologies
• Contact Center Systems / Applications
• Communications Systems Management, Configuration & Troubleshooting
• IP PBXs / IP Telephony / Desk Phones
• Managed / Hosted / Cloud Communications Services (UCaaS)
• SIP-based Products / Session Border Controllers (SBCs)
• SIP Trunking Services
• Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
• Unified Communications
• Video: Room Systems
• WebRTC

Detect. Correct. Connect. With over 45 million flags identified to date, Caller ID Reputation® (CIDR) is the industry's original and only fully integrated call optimization tool. CIDR is partnered with more data providers than any other service, providing a comprehensive platform that features data from the major carriers, analytics engines, and call-blocking apps across both Android and iOS. We optimize outbound success and customer experience (CX) from dial to answer, offering lead list screening, automated flag monitoring and remediation, customizable analytics dashboards, and daily alerts for holistic reputation management. Backed by data, built for compliance, and trusted by carriers.

Website
calleridreputation.com

Social Networks

Products/Services Offered

• Contact Center Systems / Applications
• Communications Systems Management, Configuration & Troubleshooting
• Mobile / Wireless Services

Products

• Monitoring Platform

  Call optimization built for compliance, backed by data, and trusted by enterprises. With every data source fully integrated in the platform, you’ll have more control and visibility than ever. Go from reactive to proactive and optimized, improving your connection rates and success on the phone. Monitoring Platform offers continuous scans of your phone numbers on all major carriers using both Android and IOS phones to check reputations with daily database checks against the leading call blocking apps, as well as spam aggregators.

• Remediation Managed Services

  The highest level of service. Our specialized team, industry connections, and years of experience in the reputation management space result in the most efficient results possible. With Managed Services, we analyze and diagnose the “why” to your flags. Benefits include: - A dedicated remediation team to monitor and manage numbers. - Proactive number registration on your behalf. - Regular review of calling data and behaviors for optimization and correction. - Prompt responses to any flagging issues by filing tickets at the source.

• DialRight

  DialRight is a smarter way to call your customers. Invest your outreach towards quality leads over quantity by optimizing your calling practices, reducing risk and wasted resources. Earn more when you focus on the right leads. Our Confidence score identifies the best leads to connect with and flags the risky ones: outdated numbers, litigators, and inactive numbers. DialRight helps businesses boost lead quality and optimize outreach efforts.

CallMiner is the global leader in customer experience (CX) automation, powered by deep conversation intelligence. Leveraging AI agents and human expertise, CallMiner delivers smarter, more efficient interactions that transform CX and reduce operational costs. Advanced AI and industry-leading analytics turn every conversation into actionable intelligence, driving process optimization, performance gains, customer engagement, and enterprise-wide automation. CallMiner is trusted to improve CX for leading brands across technology, media and telecom, retail, manufacturing, financial services, healthcare, and travel & hospitality.

Website
www.callminer.com

Social Networks

Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications

Products

• OmniAgent

  A virtual agent solution that improves customer interactions with automation and AI-driven insights

• Analyze

  Harness AI and ML to understand your customers at scale and identify the most impactful insight for business improvement

• Coach

  Spend more time on coaching agents with automated analytics, AI-driven linguistics with emotion, predictive scoring, and role-based dashboards

• Outreach

  Transforming Customer Feedback with AI-Driven Insights & Personalized Outreach

Cisco is the worldwide technology leader that securely connects everything to make anything possible. Our purpose is to power an inclusive future for all by helping our customers reimagine their applications, power hybrid work, secure their enterprise, transform their infrastructure, and meet their sustainability goals.

Website
www.cisco.com

Social Networks

Products/Services Offered

• AI / Analytics
• Audio Conferencing Services / Devices
• A / V Meeting Room Technologies
• Contact Center Systems / Applications
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Mobile / Wireless Platform / Devices
• Video: Cloud-based Services
• Video: Desktop
• Video: Room Systems

Cyara is the leader in AI-powered customer experience assurance, committed to eradicating bad CX. As the only unified platform for continuous testing and monitoring across voice, digital, messaging, and conversational AI channels, Cyara empowers enterprises to optimize more than 350 million customer journeys annually. With businesses deploying agentic AI systems that adapt, learn, and make autonomous decisions, Cyara provides the assurance layer that turns pilots into production-ready deployments. From full journey visibility to AI governance, trust validation, and compliance, Cyara ensures every touchpoint works flawlessly and every AI interaction solves customer problems while delighting them in the process.

Website
cyara.com

Social Networks

Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications
• Communications Systems Management, Configuration & Troubleshooting
• Text-based Messaging (email, IM)
• WebRTC

Products

• Pulse 360

  The only AI-driven CX monitoring solution with real-time visibility across voice and digital channels, testing real customer experiences across 150+ points of presence and 400+ carriers.

• Velocity: Test Case Designer

  The first truly no-code, visual test automation tool for CX teams, built to simplify test creation and management in Cyara Velocity.

• Agent Assist Assurance

  The only solution that validates Agent Assist applications, ensuring human agents receive accurate, real-time, contextual information.

• Cyara Copilot

  An AI-powered assistant and Cyara’s first step toward Agentic AI, boosting productivity with automation and intelligent guidance within the Cyara platform and via Slack.

• AI Trust Misuse:

  The new Misuse module joins FactCheck in Cyara’s AI Trust testing suite to prevent harmful and inappropriate responses to voice and chatbots powered by GenAI.

Deepgram is the leading voice AI platform designed for developers building voice-first products using speech-to-text, text-to-speech, or speech-to-speech APIs. Over 400,000 developers build with Deepgram's voice-native foundational models - accessed through APIs or as self-managed software – due to our unmatched accuracy, latency and pricing.

Website
www.deepgram.com

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Contact Center Systems / Applications
• Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing

DialedIn provides innovative, cloud-based contact center solutions to streamline operations and enhance customer experiences. Its platform supports inbound/outbound calling, multichannel communication, and advanced analytics, all customizable to meet unique business needs. Features like predictive dialing, skill-based routing, and dynamic call queues optimize efficiency and productivity. DialedIn also offers pre-defined integrations and tools for seamless connectivity across platforms. Committed to exceptional service and continuous innovation, DialedIn helps businesses improve satisfaction and achieve growth. If you're seeking a cost-effective, scalable solution, DialedIn is ready to support your success.

Website
www.getdialedin.com

Social Networks

Products/Services Offered

• Audio Conferencing Services / Devices
• Contact Center Systems / Applications
• Managed / Hosted / Cloud Communications Services (UCaaS)

Products

• LiveRoute

  Qr code direct to expert agent.

Dialpad is the AI-first communications and agentic platform defining the next era of business conversations. From customer service to sales to unified communications, Dialpad delivers AI-enhanced experiences for customers worldwide, including Randstad, Nasdaq, Express Scripts, T-Mobile, Johns Hopkins, Motorola Solutions and Tractor Supply. Backed by Andreessen Horowitz, GV, ICONIQ Capital, and OMERS, Dialpad is leading the agentic AI revolution.

Website
dialpad.com/company

Social Networks

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Audio Conferencing Services / Devices
• A / V Meeting Room Technologies
• Contact Center Systems / Applications
• Communications Systems Management, Configuration & Troubleshooting
• IP PBXs / IP Telephony / Desk Phones
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Mobile / Wireless Platform / Devices
• Mobile / Wireless Services
• Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
• Team Collaboration / Chat Apps
• Text-based Messaging (email, IM)
• Unified Communications
• Video: Cloud-based Services
• Video: Desktop
• Video: Mobile
• Voicemail / Unified Messaging

Products

• Dialpad Sell

  Dialpad Sell is a coaching and outbound sales tool designed to capture the very best out of sales teams of any size. With our AI enabled toolset, sellers can instantly connect to the right information in real time & focus on productive conversations, while managers can effectively monitor, support, and coach their teams to build high impact sales organizations. Dialpad Sell crushes sales quotas, by giving sales teams a competitive edge, and helps them close more deals, faster.

• Dialpad Connect

  Dialpad Connect unifies calling, messaging, and meetings in one intuitive app—accessible on any device, anywhere in the world. Setup takes minutes, giving your team instant access to powerful communication tools. It integrates with your existing apps and devices, streamlining workflows with built-in AI. With one app, vendor, bill, and support line, you’ll spend less time managing systems and more time enabling your team to sell, support, and communicate effectively.

• Dialpad Support

  Dialpad Support is a next-gen support and contact center solution designed to grow high-performing teams and deliver exceptional customer experiences.

• Agentic AI

  Dialpad’s Agentic AI is an autonomous system that understands goals, makes decisions, and takes action across voice and digital channels. Built with security and trust, it unifies AI agent design and management in a single platform, with seamless human escalation, low-code deployment, and ready-to-use templates—ensuring fast value and consistently high-quality customer experiences.

Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX. The New CX redefines how brands connect with customers through seamless and efficient AI-driven journeys that anticipate and meet each customer’s unique needs. Our unified cloud-native offering enables AI and human agents to create hyper-personalized customer experiences, so every customer interaction is more connected, effortless, and personal. Trusted by 3,000+ customers and 1,400+ partners globally, Five9 brings together the power of our AI, our platform, and our people to drive AI-elevated CX.

Website
www.five9.com

Social Networks

Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications

A global leader in optimizing the customer experience lifecycle, digital transformation, business process management, and digital media ecosystem, HGS is helping its clients become more competitive every day. HGS combines automation, analytics, and artificial intelligence with deep domain expertise focusing on digital customer experiences, back-office processing, contact centers, and HRO solutions. HGS has 17,549 employees in 10 countries, including 30 delivery centers, making a difference to some of the world’s leading brands across verticals.

Website
www.hgs.com

Social Networks

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Contact Center Systems / Applications
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Security
• Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
• Systems Integration Services / Consulting / VAR
• Text-based Messaging (email, IM)

Founded in 2010 and part of the Zucchetti Group, Imagicle delivers AI-powered UC and CX applications, omnichannel Contact Center & Receptionist with Virtual Agents, Compliance & Quality Recording, and Interaction Analytics, helping thousands of enterprise customers and midsize businesses delivering faster, smarter, and easier communication and collaboration across cloud, hybrid, and on-prem environments for Cisco/Webex and Microsoft Teams.

Website
www.imagicle.com

Social Networks

Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Team Collaboration / Chat Apps
• Unified Communications

Intrado is a global leader in emergency communication services and solutions. We are driven by a relentless commitment to help our customers save lives, protect communities, and create the optimal conditions for a positive outcome to any emergency response situation. Headquartered in Colorado, USA, we draw upon 45 years of experience to improve public safety outcomes by connecting help to those in need. That experience informs every aspect of the reliable end-to-end solutions we develop. Our innovative technology solutions are robust, resilient, intuitive, and insightful, ensuring that emergency responders can quickly and effectively provide assistance when it is needed most.

Website
www.intrado.com

Social Networks

Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications
• E-911 / Emergency Systems
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Security
• Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
• Systems Integration Services / Consulting / VAR
• Text-based Messaging (email, IM)
• Unified Communications

Products

• OneAlert

  Many organizations have a big problem: their safety and communications systems are not unified. Or, in other words, systems are individually managed, manually operated, and not well integrated. Intrado OneAlert, is the solution to this problem. A unique web-based platform, OneAlert allows you to manage virtually all of your security and communications technologies from a single, easy-to-use interface – making organization operations simpler, easier, more cost-effective, and most importantly, safer.

IR is the leading global provider of observability solutions tailored for large enterprises that manage complex multi-vendor, unified communications, collaboration and contact center environments. IR's cutting-edge IR Collaborate software, powered by the Prognosis Platform, excels in monitoring, troubleshooting, and optimizing multi-vendor unified communication and collaboration environments. IR Collaborate simplifies intricate data streams, unveils actionable insights, and safeguards critical systems, ensuring seamless business continuity. Empowering more than 600 enterprises worldwide, IR Collaborate delivers end-to-end visibility, streamlines operations, minimizes downtime, and achieves cost savings. Visit IR.com.

Website
www.ir.com

Social Networks

Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications
• Communications Systems Management, Configuration & Troubleshooting
• IP PBXs / IP Telephony / Desk Phones
• Systems Integration Services / Consulting / VAR
• Unified Communications

Klearcom provides global voice, toll free number and IVR testing capabilities to organizations that depend on customer communications. Founded in Ireland with offices in the US and India, Klearcom’s non-intrusive SaaS platform uses AI driven, real time monitoring and automated testing to detect issues, pinpoint root causes and protect customer experience across contact centers and telecom infrastructure in over 100+ countries. Trusted by brands including Google, Mastercard and Pfizer, Klearcom helps CX, IT and telecom teams prevent outages, reduce customer frustration and ensure every customer interaction works as intended.

Website
www.klearcom.com

Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications
• Communications Systems Management, Configuration & Troubleshooting

LiveKit offers open source frameworks and a cloud platform for building voice, video, and physical AI agents. We provide the developer tools and infrastructure to run and scale applications that can see, hear, and speak.

Website
livekit.io

Social Networks

Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications
• SIP-based Products / Session Border Controllers (SBCs)
• SIP Trunking Services
• Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing

Products

• Inference Service

  Call popular STT, LLM, and TTS models in a voice agent pipeline without having to procure API keys

• Agent Builder

  A browser-based experience that lets you create, test, and deploy production-grade LiveKit voice agents in minutes, with zero local setup.

• LiveKit Phone Numbers

  Our first-party telephony service that lets you connect voice agents directly to the phone network in minutes, with no third-party SIP trunk required.

• Agent Observability

  Enables the ability to review synchronized audio playback, transcripts, turn-by-turn traces, and logs in a single place to see and hear what actually happened in a session.

Lumen Technologies is a networking company focused on unleashing the world’s digital potential by connecting people, data, and applications—quickly, securely, and effortlessly. As the trusted network for AI, Lumen leverages the scale and reach of its global fiber infrastructure to help organizations realize the full potential of advanced technologies. The company delivers metro and long-haul connectivity, voice and UC&C solutions, contact center, edge cloud solutions, security, managed services, and a digital platform designed to meet customers' needs today and support their growth for tomorrow.

Website
www.lumen.com

Social Networks

Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications

MiaRec is an AI-native conversation intelligence platform that transforms everyday conversations into actionable business insights. MiaRec automatically analyzes conversations to surface customer experience and business insights, showing organizations what’s working, where customers are at risk, and where revenue opportunities are being missed—without surveys, analysts, or complex reporting tools. Our solutions include: AI Auto QA – Automates conversation reviews to improve consistency and efficiency. AI CX Insights – Provides survey-free metrics (CSAT, NPS, Effort Score), highlights customer issues early, and detects churn risk. AI Revenue Insights – Uncovers missed sales and identifies areas for revenue growth. Ask AI Analyst – A natural-language interface that delivers direct, evidence-backed answers to business questions from conversation data. Headquartered in Silicon Valley, MiaRec partners with enterprises and solution providers across healthcare, financial services, insurance, retail, and other industries to deliver practical AI-powered intelligence that drives measurable outcomes.

Website
www.miarec.com

Social Networks

Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications
• Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing

Products

• MiaRec Auto QA

  Automatically evaluates every interaction against your QA standards—helping managers pinpoint performance gaps, deliver targeted coaching, and boost agent consistency. Ideal for: Contact center QA managers and team leads who need accurate, scalable performance evaluation. ? Call Reason Detection ? AI-powered Quality Assurance (QA)

• MiaRec Customer Experience (CX) Intelligence

  Reveals what customers are saying, feeling, and expecting—so you can resolve issues faster, improve satisfaction, and reduce churn. Ideal for: CX leaders, support managers, and operations teams looking to turn customer conversations into actionable improvements. ? Customer Satisfaction (CSAT) ? Net Promoter Score (NPS) ? Net Easy Score (NES) ? Churn Risk ? Customer Request Details ? Service Cancellation Reason ? Call Reason (Intent) ? Call Outcome ? Next Action ? AI Call Summary

• MiaRec Revenue Intelligence

  Surfaces revenue-critical signals from conversations to identify buying intent, overcome objections, and recover lost deals—while providing actionable insights into sales performance and pipeline health. Ideal for: Sales leaders, revenue operations, and executives who need clear visibility into sales effectiveness and opportunities. ? Buying Signals ? Dollar Amount ? Lead Score ? Sales Lost Reason ? Common Sales Objections ? Automatic AI Coaching and Feedback ? Call Reason (Intent) ? Call Outcome ? Next Action ? AI Call Summary ? Topics

• Ask AI (Add-On)

  Automatically converts your contact center data into instant insights — letting you type natural-language questions to surface trends, root causes, and recommendations in minutes (no data analyst needed). Ideal for: Contact center operations leaders, analysts, and decision-makers who want fast, reliable insight without waiting on complex reporting tools. ? Natural-Language Querying ? Instant Root Cause Analysis ? Drill-Down Insights ? Actionable Recommendations

• Custom Insights (Add-On)

  Allows you to automatically convert all your contact-center conversations into specific-to-you business-specific KPIs and reports — letting you track, alert, and act on the signals that matter most for your business. Ideal for: Business leaders looking to create a competitive advantage using AI insights from customer conversations. ? Completely flexible prompts ? Custom AI tasks & KPI tracking ? Automated custom reporting & alerts ? Tailored dashboards & metric visualisation

Miratech helps visionaries to change the world. We are a global full-service IT and CX services and consulting company that combines proven global enterprise processes and methodologies with startup innovation. Since Miratech’s inception in 1989, our culture of Relentless Performance has ensured that over 99% of our engagements succeed by meeting or exceeding their scope, schedule, and/or budget objectives. Today, we support the digital transformations of some of the largest enterprises on the planet, helping our clients to unlock best-in-class customer experiences and outstanding business performance. We operate from multiple continents across the world and benefit from the dedication and expertise of 900+ professionals.

Website
www.miratechgroup.com

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Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Contact Center Systems / Applications
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Systems Integration Services / Consulting / VAR

Products

• MiraCloud

  A Cloud Managed Service that extends traditional managed services into the cloud ecosystem—providing design, deployment, optimization, and ongoing management of cloud environments across public, private, and hybrid infrastructures. This service covers cloud architecture, migration, automation, monitoring, governance, cost optimization, and continuous compliance.

Mitel is a global leader in business communications, providing businesses with advanced communication, collaboration, and contact center solutions. With more than 70 million users across over 100 countries, Mitel empowers organizations to connect, communicate, and collaborate seamlessly, with the flexibility and choice they need to thrive, both now and for the future. Through proven experience and innovative solutions, Mitel delivers communications without compromise with choice and flexibility for our customers and partners around the world.

Website
www.mitel.com

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Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications
• IP PBXs / IP Telephony / Desk Phones
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Mobile / Wireless Platform / Devices
• Security
• SIP-based Products / Session Border Controllers (SBCs)
• Unified Communications
• Voicemail / Unified Messaging
• WebRTC

Products

• Mitel Workflow Studio

  Workflow Studio is a Generative AI powered, advanced integration platform designed to streamline the creation, customization, integration and management of business communications processes.

• Mitel CX

  Every interaction is a chance to strengthen the customer relationship. Mitel CX turns voice, digital, and AI-assisted conversations into connected experiences that build trust and loyalty. With real-time visibility, advanced reporting, and intelligent automation, Mitel CX helps enterprises engage customers with precision, adapt quickly to their needs, and deliver service that keeps them coming back.

• Mitel Xpert

  Critical events require swift and effective communication solutions to ensure timely response and coordination. OpenScape Xpert emerges as the optimal choice for managing such situations seamlessly. With its robust capabilities, OpenScape Xpert empowers organisations in time-critical, high-pressure decision-making processes. It further enhances team communication and collaboration needs that need multi-line or highly orchestrated voice communication. Whether it's to help traders close a deal or dispatchers save lives and support emergencies, OpenScape Xpert protect all that matters.

• Mitel Phones - More Choices for More Voices

  Mitel’s SIP, IP, DECT, and Wi-Fi phones—plus conference solutions and accessories—are built for lasting reliability, clear audio, and secure performance. Trusted by organizations worldwide, they're designed for the demands of real work.

• Mitel AI Ecosystem

  Practical innovation with artificial intelligence at the core and solutions that customers can implement and deploy with ease.

Microsoft Teams Users Group is a dedicated community for collaboration professionals to connect, learn, and elevate their Teams experience. We bring together users, administrators, partners, and developers to explore the latest in communications, AI, data integration, and modern collaboration practices. Our meetups deliver real?world insights into Microsoft Teams, Copilot, O365, Voice AI, and more, to help organizations improve efficiency and reduce redundancy. Through expert?led sessions that foster shared learning, we empower enhanced human and agentic interactions across the workplace. Join us to build meaningful connections that fuel innovative collaboration solutions and elevate every Teams interaction.

Website
www.teamsug.com

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Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications
• E-911 / Emergency Systems
• IP PBXs / IP Telephony / Desk Phones
• Team Collaboration / Chat Apps
• Unified Communications
• Video: Room Systems
• Voicemail / Unified Messaging

Smarter Communications Start with Real Observability. Across video, voice, and chat, we use AI where it counts—to spot issues before users notice, optimize quality, and show you what’s really happening behind every interaction. With Nectar you get: Simplified Management Gain a single view across your multi-vendor Contact Center and Unified Communications ecosystem that spans platforms, carriers, and endpoints. Smarter Resolutions Diagnose and resolve faster by turning clutter into insight with our diagnostics engine that analyzes platforms, networks, and endpoint data in real-time. Improved Experiences Safeguard all experiences through continuous, AI-driven journey testing that ensures every interaction performs as intended.

Website
www.nectarcorp.com

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Products/Services Offered

• Contact Center Systems / Applications
• IP PBXs / IP Telephony / Desk Phones
• Systems Integration Services / Consulting / VAR
• Unified Communications
• WebRTC

Nextiva powers over a million users and billions of interactions annually with its customer experience platform. From one AI-powered customer experience hub, Nextiva Unified-CXM transforms how businesses engage with their customers with orchestrated customer journeys that help businesses acquire, retain, and grow customers. The company's commitment to Amazing Service and a customer-focused approach has been the cornerstone of its success. Nextiva was established in 2008 and is headquartered in Scottsdale, Arizona.

Website
www.nextiva.com

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Products/Services Offered

• AI / Analytics
• Audio Conferencing Services / Devices
• Contact Center Systems / Applications
• IP PBXs / IP Telephony / Desk Phones
• Managed / Hosted / Cloud Communications Services (UCaaS)
• SIP Trunking Services
• Team Collaboration / Chat Apps
• Text-based Messaging (email, IM)
• Unified Communications
• Video: Cloud-based Services
• Video: Desktop
• Video: Mobile
• Voicemail / Unified Messaging

Products

• NextivaONE (UCaaS)

  Voice, video, messaging, and collaboration in a single, secure app. Work anywhere, communicate with anyone, and stay connected with unified business communication tools.

• Nextiva Contact Center

  Orchestrate seamless conversational journeys that drive customer acquisition, retention, and growth. With Nextiva, you don’t have to choose between efficiency, costs, and customer satisfaction. Our all-in-one platform unifies business communications and contact center functionality—empowering businesses to scale seamlessly while reducing costs. Nextiva streamlines operations, enhances customer acquisition and retention, and fuels growth by combining AI-driven insights with human interactions. Deliver real-time, personalized, and effortless customer engagements across all communication channels—ensuring a superior experience every time

• Nextiva CX (Social Media & Reviews)

  Customer Experience Management Connect with customers faster and more efficiently on their preferred channels, streamline communication, and enhance customer satisfaction. Seamlessly manage all digital channels (email, chat, social channels, review sites, and messaging apps) from one inbox, ensuring no customer interaction is missed and improving response times.

• XBert (AI Recepionist)

  XBert is your intelligent virtual agent that instantly expands your support capacity without expanding your headcount. In just minutes, support leaders can deploy AI-powered digital employees that handle routine inquiries, triage conversations, and resolve issues with natural, human-like interactions.

Number Sentry is a Telecom Carrier that helps outbound contact centers protect and optimize the phone numbers behind every customer conversation. Our platform monitors outbound numbers for spam labeling and blocking, improves call branding and trust, and intelligently matches the best 'clean' number to each and every outbound call—so customers are more likely to answer and engage. By combining analytics, number management, and carrier-grade remediation, Number Sentry improves connection rates while creating a more consistent, respectful, and reliable customer experience across every interaction.

Website
numbersentry.com

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Contact Center Systems / Applications
• Communications Systems Management, Configuration & Troubleshooting
• TEM

NUSO is a global cloud communications provider that brings together AI powered voice, messaging, collaboration, contact center, and carrier-grade infrastructure in one secure platform. NUSO helps partners and enterprises scale faster, meet compliance demands, and deliver better customer experiences. With NUSO, organizations move beyond call routing to orchestrating the outcomes that matter. NUSO is ISO 27001:2022 certified and operates across the United States, Canada, Latin America, UK, and EMEA. Learn more at www.nuso.cloud.

Website
nuso.cloud

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Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Audio Conferencing Services / Devices
• Contact Center Systems / Applications
• E-911 / Emergency Systems
• IP PBXs / IP Telephony / Desk Phones
• Managed / Hosted / Cloud Communications Services (UCaaS)
• SIP-based Products / Session Border Controllers (SBCs)
• SIP Trunking Services
• Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
• Systems Integration Services / Consulting / VAR
• Team Collaboration / Chat Apps
• Text-based Messaging (email, IM)
• Unified Communications
• Video: Cloud-based Services
• Video: Desktop
• Video: Mobile
• Voicemail / Unified Messaging
• WebRTC

Products

• NUSO Connect Recorder

  NUSO Connect Recorder offers advanced compliance workflows, role-based access, and data security. Secure & Compliant Storage with end-to-end encryption, role-based access & two-factor authentication Deployment Flexibility – Choose Cloud, On-Premise, or Hybrid models Multinational Friendly – Recordings are stored in the operator’s country Customized Retention Period – Set from hours to years Designed to be modular and quick to deploy, with the capability for redundant configurations NUSO Connect Recorder delivers a secure, compliant solution that seamlessly integrates with unified communications, Microsoft Teams, and Zoom to manage recordings in or out of a contact center environment, including dispatching systems, trading turrets, and more.

• Microsoft Teams

  NUSO Bridge offers multiple ways to integrate robust Unified Communications with the power of Microsoft Teams™ making it even easier for your customers to connect. Platform Connect for direct routing – integrate with UCaaS platforms SIP Connect for direct routing – connect Microsoft Teams to the PSTN Operator Connect – manage all phone features in the Microsoft Teams admin center NUSO Bridge License Verification Pro makes licensing easy

• NUSO Flex

  Leaving any telephone number reliant on a single network creates a system vulnerability. NUSOflex automatically routes around local voice service impairments, providing redundancy on local inbound voice calls carried over the PSTN, protecting end users with multiple layers of redundancy for voice calling. Monitors Country, Region, State, City traffic Checks for the ability to receive and place calls Checks call quality from the caller and the person being called Stores historical information Standard deviation is calculated using historical data to find the average voice traffic for a specific day, hour, and minute based on all available stored data.

• CRM Integrations

  NUSO connects effortlessly with 200+ leading CRM platforms, empowering your customers to communicate smarter and work faster. Whether your customer uses HubSpot, Salesforce, Autotask, or another system, NUSO integrates directly into your CRM to deliver: Launch calls with a click directly from within their CRM Trigger screen pops with configurable caller info (e.g., SLA, account status, car registration) Use embedded apps like Bubble365 to stay within your CRM interface Customize workflows with “if this, then that” automations, even for non-standard CRMs Learn how our integrations streamline workflows, improve customer experiences, and boost productivity across your customer organization.

• NUSO Bridge for ZOOM

  Enjoy the high-quality, reliability, and cost-effective benefits of NUSO Cloud Communications in the Zoom Phone client. Global PSTN access via NUSO + the Zoom Phone application Use on desktop, laptop, mobile, and desk phones Simplicity and scalability with robust security and privacy features Fast and easy to deploy Zoom™ Cloud Peering allows organizations to connect their Zoom Phone system to a certified voice provider like NUSO using a private, secure cloud interconnect. This peering connection routes inbound and outbound calls through the NUSO global carrier-grade network, ensuring high call quality and regulatory compliance—without the need for on-prem SBCs or additional hardware. Certified direct peering between Zoom and NUSO PSTN connectivity across North America and international regions Flexible integration with existing phone numbers and services Native Zoom Phone compatibility—no third-party tools required

PCI Pal enables organizations of any size, anywhere in the world, to offer a frictionless payment experience to their customers. With PCI Pal, end-users can leverage their payment method of choice over any channel, in a highly secure and compliant way, instilling customer trust and loyalty in a brand. This has made PCI Pal the preferred secure payment solution for leading organizations across a variety of industries and recommended by the most trusted contact center vendors and payment providers. For more information visit www.pcipal.com or follow the team on LinkedIn: https://www.linkedin.com/company/pci-pal/

Website
www.pcipal.com

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Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Contact Center Systems / Applications
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Security

PumpCX is the trusted control layer for CX and agentic AI, providing enterprise leaders with verifiable evidence that autonomous customer interactions are continuously tested, trusted, and assured. PumpCX validates real customer journeys, automation, and AI behavior across channels, ensuring systems operate withing defined enterprise policies and regulatory guardrails at all times. Vendor-independent and platform-agnostic by design, PumpCX enables organizations to safely scale core CX platforms while maintaining governance over increasingly autonomous environments. With PumpCX, businesses reduce AI-driven CX incidents, protect revenue and brand integrity, and make informed decisions based on proven assurance rather than assumptions.

Website
www.pump.cx

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Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Contact Center Systems / Applications

Products

• AI-Led CX Quality Assurance

• Agentic AI Assurance for CX

Regal is a voice AI agent platform that helps enterprises automate real?time customer calls and interactions with human?like, always available AI agents. Built for scale and integrated with existing contact center and CRM systems, Regal enables companies to handle support, sales, and operational workflows more efficiently while improving customer experience and lowering costs.

Website
www.regal.ai

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Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Contact Center Systems / Applications
• Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing

Products

• AI Voice WebRTC and Chat

  With Regal’s embeddable widget, you can deploy an AI agent directly on your website using a simple JavaScript tag to handle real-time conversations across chat and WebRTC voice. Customers can start in chat for speed and convenience, escalate to WebRTC voice when nuance matters, and continue the conversation with full context preserved. Because both channels are powered by the same Regal AI agent, prompts, Knowledge Base, custom actions, and conversation state remain consistent end to end, without requiring maintenance of separate systems or logic duplication.

• Simulations Toolkit

• AI Dialing Pace to Five9 Human Agent Availability

  In transfer-heavy outbound campaigns, downstream human agent availability is often the biggest constraint. With Regal’s native Five9 integration, Transfer-Aware Dialing uses synced Five9 transfer queues to pace outbound progressive dialing in Regal based on both the target campaign queue and downstream transfer capacity. This ensures AI Agents can qualify leads at scale without overwhelming licensed or specialized Five9 agents downstream. By aligning dial volume to real-time transfer availability, you can reduce abandoned handoffs while keeping wait times low and maximizing the ROI of every qualified conversation.

• AI Agent Builder

  building and customizing voice, SMS, and chat agents unique to your brand and use cases. The builder gives teams direct control over how AI agents are created, structured, and connected into their customer workflows, without relying on custom code or fragmented tooling.

• Multi-state Agent Builder

  provides explicit structure and consistency across multi-step conversational flows, making complex conditional paths easier to test, maintain, and update over time. A drag-and-drop interface lets you define states, transitions, and actions visually, while preserving shared global context so agents can reason coherently across the entire conversation without duplicating logic or prompts.

Al meets trusted communications for businesses worldwide. We empower businesses to communicate effortlessly through the cloud, and use the power of AI to unlock conversational insights — making every employee and customer experience smarter, and everyday work more productive and efficient.

Website
www.ringcentral.com

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Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Contact Center Systems / Applications
• IP PBXs / IP Telephony / Desk Phones
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Team Collaboration / Chat Apps
• Text-based Messaging (email, IM)
• Video: Cloud-based Services
• Video: Mobile
• Video: Room Systems
• Voicemail / Unified Messaging

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous agents, unified data from any source, accessible analytics, and best-in-class Customer 360 apps together on one integrated platform to help companies connect with customers in a whole new way.

Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality, and sustainability, Salesforce is more than a business — we’re a platform for change.

Website
www.salesforce.com

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Audio Conferencing Services / Devices
• Contact Center Systems / Applications
• Communications Systems Management, Configuration & Troubleshooting
• Internet of Things (IoT)
• IP PBXs / IP Telephony / Desk Phones

SCB Global is a Microsoft-Centric communications provider redefining how enterprises connect, engage and scale. Through OPTO, our intelligent communications ecosystem, we deliver intelligent voice, contact center and analytics on a single unified platform. Built natively for Microsoft Teams, OPTO solutions are removing complexity from global calling and customer engagement while delivering enterprise grade reliability, performance and scale.

Website
scb-global.com

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Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Contact Center Systems / Applications
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Team Collaboration / Chat Apps
• Unified Communications

SecureLogix delivers the industry's only comprehensive platform unifying enterprise call security and call trust. We help organizations boost outbound answer rates while protecting contact centers from inbound voice threats like spoofing, robocalls, TDoS, and fraud. Our solutions safeguard the reputation of your outbound numbers, provide rich call branding to increase customer engagement, and authenticate inbound calls to ensure only trusted callers reach your agents. SecureLogix's carrier-agnostic technology supports TDM, VoIP, and cloud environments—ensuring every enterprise call is secured, verified, and trusted.

Website
www.securelogix.com

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Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications
• Security
• Unified Communications

AI-based callback software for 100% handled calls. ServiceOcean’s callback software provides a modern alternative to traditional queuing in existing telephony and ACD systems. After the ideal hold time, the AI-based Callback Software with enhanced IVR script gives callers options to avoid abandonment or redialing, and uses behavioral science and data analytics to help callers choose the best option.

Website
www.serviceocean.com

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Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications

Products

• SO Callback

  https://www.youtube.com/watch?v=k-ObS4MG-DI

SoundHound AI (Nasdaq: SOUN), a global leader in voice and conversational AI, builds solutions that deliver incredible experiences. Built on proprietary technology, SoundHound’s groundbreaking products use voice technology and AI agents to answer questions, carry out actions, and complete transactions over the phone, online, on-premise, and even from the vehicle. SoundHound powers millions of products and services, and handles billions of interactions each year for world class businesses.

Website
www.soundhound.com

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Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications
• Internet of Things (IoT)
• Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
• Voicemail / Unified Messaging

Spearfish transforms customer conversations into actionable business intelligence through Signals- technology that identifies the patterns, behaviors, and events that actually drive outcomes. Unlike traditional analytics that measure speed and compliance, Signals analyze conversation content to reveal what's working, what's broken, and why customers stay or leave. Users create customized Signals conversationally, no code required. Track anything from universal behaviors like empathy and resolution confidence to business-specific events unique to their operations. Signals apply instantly across historical conversations and ongoing interactions, turning every customer interaction into measurable insight that drives revenue, retention, and operational effectiveness. www.spearfish.ai

Website
www.spearfish.ai

Social Networks

Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications
• Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing

TechSee is the global leader in visual AI, empowering enterprises to See the Solution and transform customer service experiences, reducing overhead while boosting revenue, satisfaction, and profitability. Our patented visual intelligence platform delivers actionable clarity, enabling organizations to resolve customer issues quickly, efficiently, and with unmatched accuracy.

Website
techsee.com

Social Networks

Products/Services Offered

• APIs / Integrated Communications
• Contact Center Systems / Applications
• Internet of Things (IoT)
• Mobile / Wireless Services
• Video: Mobile

Products

• SOPHIE LIVE

  Sophie Live brings shared visual clarity into real service moments. Customers connect instantly with agents or field teams through secure video, screen sharing, and visual guidance, showing issues instead of describing them. Context is captured before the interaction begins, so agents arrive informed and ready to act. During the session, agents guide step by step with visual and AR cues, verify outcomes in the moment, and resolve issues correctly the first time. After the interaction, visual history and context are captured and synced, creating continuity across service journeys. The result is faster resolution, fewer transfers, lower handle time, and a more confident experience for everyone involved.

• CONNECTIVITY GURU

  Connectivity Guru reveals what is really happening inside the home network. It visualizes WiFi and signal performance, identifies root causes like interference, congestion, or poor device placement, and shows exactly why experiences break down. Using visual diagnostics and guided actions, it helps teams optimize connectivity in the moment and confirm results. Field technicians arrive informed. Agents stop guessing. Customers understand what is changing and why. Connectivity Guru makes whole-home performance visible, actionable, and verifiable so connectivity issues are solved right the first time.

• SOPHIE AGENT ASSIST

  Sophie Assist is a next-generation agent assistant that helps agents and technicians perform at their best. It captures key context before interactions begin, then provides real-time AI support during service moments, grounded in what can actually be seen. Sophie Assist surfaces the right knowledge, recommends next steps, and helps guide troubleshooting and task execution using visual, voice, and text understanding. Even less-experienced agents resolve issues with greater accuracy and confidence. As outcomes are verified, Sophie Assist learns and improves over time. It does not replace people, it makes them better by turning visual understanding into clear, accurate action when service matters most

• SOPHIE AI AGENTS

  Sophie AI powers purpose-built AI Agents that automate real service work from start to finish. These agents see, speak, guide, and resolve issues across self-service, contact centers, and field service. Today, Sophie AI delivers ready-to-use, visual, flow-based agents that handle tasks like self-installation, troubleshooting, returns, and recall workflows. Over time, these agents evolve into fully custom AI Agents that combine visual understanding, conversation, and voice to handle more complex scenarios end to end. Built for real-world service, Sophie AI turns automation into guided execution that customers and teams can trust.

TransUnion (NYSE: TRU) is a global information and insights company that makes trust possible between businesses and consumers by ensuring each interaction can be verified and is secure. Through our Trusted Call Solutions, we help enterprises transform the call experience, increase customer engagement and protect their brands. Our solutions include Branded Call Display, Caller Name Optimization, Spoofed Call Protection, and Robocall Mitigation. Learn more at https://www.transunion.com/solution/trucontact.

Website
www.transunion.com/solution/trucontact

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Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications
• Communications Systems Management, Configuration & Troubleshooting
• Mobile / Wireless Services
• Security

Truiem’s TruExperience Digital Experience Management empowers organizations with proactive testing, measurement, and analysis of critical IT services that directly affect workforce performance. As AI-driven tools - such as translation, accent remediation, and agent co-pilots - depend on reliable infrastructure, TruExperience ensures these technologies operate at peak effectiveness, delivering a performance score enriched with business context to reveal true employee impact. With precise endpoint and/or VDI-level measurements and continuously updated worker profiles, TruExperience provides real-time visibility that strengthens security, compliance, governance, and operational efficiency while aligning teams to SLAs and business goals. Proven at-scale - trusted by leading CX providers.

Website
www.truiem.com

Social Networks

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Contact Center Systems / Applications
• Communications Systems Management, Configuration & Troubleshooting
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Unified Communications
• Video: Cloud-based Services

Products

• TruExperience Core

  TruExperience Core unlocks broader data access with Snowflake and delivers AI-ready insights on AWS, Azure, or Google Cloud—supporting clients’ preferred cloud strategies while enabling scale, innovation, and future-ready growth.

TTEC is a global consulting and technology firm delivering AI-powered customer experience solutions.

Website
ttec.com

Social Networks

Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Systems Integration Services / Consulting / VAR

Products

• AI/Analytics

  speech + predictive analytics, AI reporting/analytics, transcription/summarization use cases

• Contact Center Systems/Applications

  Positioned as CRM + systems integrations and platform integrations in the contact center ecosystem

• Managed/Hosted/Cloud Communications Services (UCaaS)

  CCaaS, omnichannel contact center technology, digital channels, automation.

• Systems Integration Services/Consulting/VAR

  CX tech stack via services/managed services: this is a core motion: design/build/operate CX tech stacks, managed services, etc.

UJET leads the way in AI-powered contact center transformation, delivering a future-proof, cloud platform that redefines the customer experience with advanced AI, true multimodality, and a mobile-first approach. We infuse AI across every aspect of the customer journey and contact center operations to drive automation and efficiency. UJET’s AI solutions empower agents, optimize customer journeys, and elevate customer interactions with actionable analytics. Built on a cloud-native architecture with a unique CRM-first approach, UJET ensures unmatched security, scalability, and prioritized data analytics. Designed for effortless use, UJET partners with businesses to deliver exceptional interactions, smarter decision-making, and accelerated growth in the AI-driven world.

Website
ujet.cx

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Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications
• Unified Communications

Verint® is a leader in customer experience (CX) automation. The world’s most iconic brands – including more than 80 of the Fortune 100 companies – use Verint Open Platform and our team of AI-powered bots to deliver tangible AI business outcomes across the enterprise. With Verint, brands can handle more interactions with better quality while reducing costs, elevating CX, and realizing stronger, faster AI Business Outcomes, Now™.

Website
www.verint.com

Social Networks

Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications

Products

• Supercharge analyst capacity with Verint Genie Bot

  Analyzing unstructured phone conversations takes time, creating a bottleneck to find the insights your business needs. Verint Genie Bot uses AI to break through this bottleneck and dramatically speed time to insights. The Genie Bot leverages generative AI to give analysts the power to ask questions about their unstructured data for immediate insights. The bot uses the specific subset of calls you are interested in so your insights are highly relevant, and because it’s embedded in Verint Speech Analytics, users can easily bring up individual calls for analysis to quickly validate the GenAI insights.

• Verint Intelligent Virtual Assistant (IVA)

  Automate customer interactions, improve customer experiences, and increase contact center capacity with AI-powered virtual assistants. Increase Containment Rates: Resolve more digital and voice interactions through personalized self-service customer experiences to decrease contact center volume. Improve Agent Capacity: AI-powered transfer uses contextual data to intelligently direct customer interactions to the right resource, delivering the right outcome regardless of channel, to improve agent capacity. Every inquiry to your contact center costs money. Verint IVA Voice reduces the number of incoming calls into your contact center and interactions handled or escalated to agents by providing AI-powered self-service over telephony and voice-enabled channels. With Verint IVA Voice you can: Implement without disruption: IVA Voice can easily augment your existing IVR flows, without disruption or any long and expensive infrastructure changes Resolve issues vs deflect them: Give customers the ability to self-serve and solve problems 24/7, without needing to speak to an agent for better containment. Drive seamless agent handoff: When a customer needs a human agent, Verint IVA gathers interaction context and routes the issue, so the customer doesn’t need to repeat themselves.

• Verint TimeFlex Bot Supercharges Call Center Scheduling Software

  Your employees demand more work/life balance. TimeFlex Bot empowers agents to make unlimited schedule changes. Provide true call center agent flexibility: Flexible scheduling for “in the moment” changes provides employees with the flexibility needed to improve their work/life balance. Empower agents: Call center agents can adjust their shifts in real-time without lengthy and restrictive approval processes of historically manual solutions. Reduce attrition and unplanned absences: The ability to modify their schedules greatly increases the agent experience, reducing attrition as well as unplanned absences. Simplify the costly manual review processes: By automating agent shift alterations, you can reduce the cost and friction of approvals and replanning.

• Double your agent capacity with Verint Copilot Bots

  Whether you’re looking to increase sales, reduce after call work, or shorten the time support agents spend looking for knowledge, we’ve got a bot for that. Each Copilot Bot performs a specific task to reduce agent workload, resulting in a significant increase in contact center capacity. With that extra capacity you could increase sales, reduce labor costs, or elevate your customer experience. Improve contact center agent productivity now: Contact centers are under pressure to meet growing expectations. Interaction volumes across channels are increasing, and customer inquiries are more complex than ever. With their current tools, agents are struggling to keep up with these demands. The solution isn’t hiring more agents. It’s making the most of the ones you already have with AI-powered automation at their fingertips.

Verizon Business offers a suite of integrated solutions that address key challenges in enterprise communication, collaboration, security and customer experience. To advance their customer-centric business outcomes, companies need cutting-edge communications solutions that build upon an intelligently architected IT infrastructure—mobile and cloud calling solutions, next-gen contact centers, video and team collaboration, voice security and the meaningful integration of artificial intelligence, machine learning, and speech technologies.

Website
www.verizon.com/business/products

Social Networks

Products/Services Offered

• Contact Center Systems / Applications
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Mobile / Wireless Platform / Devices
• Security
• Unified Communications

Zoom’s mission is to deliver an AI-first work platform for human connection. Work from anywhere with a single app that combines team chat, phone, whiteboard, meetings, contact center, and more. Bring teams together, reimagine workspaces, engage new audiences, and delight your customers; all on the Zoom platform you know and love.

Website
zoom.us

Social Networks

Products/Services Offered

• AI / Analytics
• Audio Conferencing Services / Devices
• A / V Meeting Room Technologies
• Contact Center Systems / Applications
• E-911 / Emergency Systems
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Mobile / Wireless Services
• Team Collaboration / Chat Apps
• Unified Communications
• Video: Cloud-based Services
• Video: Desktop
• Video: Mobile
• Video: Room Systems
• Voicemail / Unified Messaging

911 Secure is a public safety technology company that develops solutions to improve emergency response within organizations. The company provides advanced 911 routing, location management, and real-time alerting for enterprise phone systems and mobile devices. Its platform helps organizations comply with regulations such as Kari’s Law and the RAY BAUM’S Act while ensuring that emergency calls reach the correct Public Safety Answering Point with accurate location information. Products such as SENTRY Cloud, Gatekeeper, Beacon, and GeoCell provide instant alerts and mapping data to on-site personnel when a 911 call occurs. This allows faster response times, better coordination with first responders,

Website
911secure.com

Social Networks

Products/Services Offered

• E-911 / Emergency Systems
• Mobile / Wireless Services

Products

• GeoCell

  GeoCell is a location-aware emergency response system developed by 911 Secure that detects when a cellular 911 call is made within a defined geographic boundary such as a campus, building, or facility. It uses geofencing to identify the approximate location of the caller and generates immediate alerts to designated on-site personnel. Alerts include mapping data and caller location so responders can reach the person in need faster. GeoCell operates without requiring users to install an app or opt into the service on their mobile device. The system works alongside existing 911 infrastructure, sending enhanced situational data to local responders and security teams to improve emergency response times.

• Sentry

  911 Secure’s phone system solution ensures that any 911 call made from a desk phone, softphone, or other enterprise voice device is automatically routed with accurate location information. The system dynamically associates each device or user with a precise location using network data, user input, or administrative configuration. When a 911 call is placed, the call is routed through 911 Secure’s platform and delivered to the correct Public Safety Answering Point (PSAP) with the validated location. At the same time, SENTRY Cloud Beacon immediately sends alerts to on-site personnel with the caller’s location and call details. This allows security or response teams to meet first responders, direct them to the exact location, and assist during the emergency.

DIDWW is a fully licensed global telecom operator delivering Phone Numbers and carrier-grade SIP trunks in 90+ geographies. Designed for modern enterprises, DIDWW enables seamless BYOC integrations with leading communication and automation platforms such as Microsoft Teams, Amazon Chime, Genesys, Zapier, ElevenLabs, and more. Businesses gain the freedom to connect their voice infrastructure exactly where they need it - combining global reach, reliable voice, and flexible integrations to build a powerful, future-ready communication solutions.

Website
www.didww.com

Social Networks

Products/Services Offered

• APIs / Integrated Communications
• E-911 / Emergency Systems
• IP PBXs / IP Telephony / Desk Phones
• Managed / Hosted / Cloud Communications Services (UCaaS)
• SIP Trunking Services

Intrado is a global leader in emergency communication services and solutions. We are driven by a relentless commitment to help our customers save lives, protect communities, and create the optimal conditions for a positive outcome to any emergency response situation. Headquartered in Colorado, USA, we draw upon 45 years of experience to improve public safety outcomes by connecting help to those in need. That experience informs every aspect of the reliable end-to-end solutions we develop. Our innovative technology solutions are robust, resilient, intuitive, and insightful, ensuring that emergency responders can quickly and effectively provide assistance when it is needed most.

Website
www.intrado.com

Social Networks

Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications
• E-911 / Emergency Systems
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Security
• Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
• Systems Integration Services / Consulting / VAR
• Text-based Messaging (email, IM)
• Unified Communications

Products

• OneAlert

  Many organizations have a big problem: their safety and communications systems are not unified. Or, in other words, systems are individually managed, manually operated, and not well integrated. Intrado OneAlert, is the solution to this problem. A unique web-based platform, OneAlert allows you to manage virtually all of your security and communications technologies from a single, easy-to-use interface – making organization operations simpler, easier, more cost-effective, and most importantly, safer.

Microsoft Teams Users Group is a dedicated community for collaboration professionals to connect, learn, and elevate their Teams experience. We bring together users, administrators, partners, and developers to explore the latest in communications, AI, data integration, and modern collaboration practices. Our meetups deliver real?world insights into Microsoft Teams, Copilot, O365, Voice AI, and more, to help organizations improve efficiency and reduce redundancy. Through expert?led sessions that foster shared learning, we empower enhanced human and agentic interactions across the workplace. Join us to build meaningful connections that fuel innovative collaboration solutions and elevate every Teams interaction.

Website
www.teamsug.com

Social Networks

Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications
• E-911 / Emergency Systems
• IP PBXs / IP Telephony / Desk Phones
• Team Collaboration / Chat Apps
• Unified Communications
• Video: Room Systems
• Voicemail / Unified Messaging

NUSO is a global cloud communications provider that brings together AI powered voice, messaging, collaboration, contact center, and carrier-grade infrastructure in one secure platform. NUSO helps partners and enterprises scale faster, meet compliance demands, and deliver better customer experiences. With NUSO, organizations move beyond call routing to orchestrating the outcomes that matter. NUSO is ISO 27001:2022 certified and operates across the United States, Canada, Latin America, UK, and EMEA. Learn more at www.nuso.cloud.

Website
nuso.cloud

Social Networks

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Audio Conferencing Services / Devices
• Contact Center Systems / Applications
• E-911 / Emergency Systems
• IP PBXs / IP Telephony / Desk Phones
• Managed / Hosted / Cloud Communications Services (UCaaS)
• SIP-based Products / Session Border Controllers (SBCs)
• SIP Trunking Services
• Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
• Systems Integration Services / Consulting / VAR
• Team Collaboration / Chat Apps
• Text-based Messaging (email, IM)
• Unified Communications
• Video: Cloud-based Services
• Video: Desktop
• Video: Mobile
• Voicemail / Unified Messaging
• WebRTC

Products

• NUSO Connect Recorder

  NUSO Connect Recorder offers advanced compliance workflows, role-based access, and data security. Secure & Compliant Storage with end-to-end encryption, role-based access & two-factor authentication Deployment Flexibility – Choose Cloud, On-Premise, or Hybrid models Multinational Friendly – Recordings are stored in the operator’s country Customized Retention Period – Set from hours to years Designed to be modular and quick to deploy, with the capability for redundant configurations NUSO Connect Recorder delivers a secure, compliant solution that seamlessly integrates with unified communications, Microsoft Teams, and Zoom to manage recordings in or out of a contact center environment, including dispatching systems, trading turrets, and more.

• Microsoft Teams

  NUSO Bridge offers multiple ways to integrate robust Unified Communications with the power of Microsoft Teams™ making it even easier for your customers to connect. Platform Connect for direct routing – integrate with UCaaS platforms SIP Connect for direct routing – connect Microsoft Teams to the PSTN Operator Connect – manage all phone features in the Microsoft Teams admin center NUSO Bridge License Verification Pro makes licensing easy

• NUSO Flex

  Leaving any telephone number reliant on a single network creates a system vulnerability. NUSOflex automatically routes around local voice service impairments, providing redundancy on local inbound voice calls carried over the PSTN, protecting end users with multiple layers of redundancy for voice calling. Monitors Country, Region, State, City traffic Checks for the ability to receive and place calls Checks call quality from the caller and the person being called Stores historical information Standard deviation is calculated using historical data to find the average voice traffic for a specific day, hour, and minute based on all available stored data.

• CRM Integrations

  NUSO connects effortlessly with 200+ leading CRM platforms, empowering your customers to communicate smarter and work faster. Whether your customer uses HubSpot, Salesforce, Autotask, or another system, NUSO integrates directly into your CRM to deliver: Launch calls with a click directly from within their CRM Trigger screen pops with configurable caller info (e.g., SLA, account status, car registration) Use embedded apps like Bubble365 to stay within your CRM interface Customize workflows with “if this, then that” automations, even for non-standard CRMs Learn how our integrations streamline workflows, improve customer experiences, and boost productivity across your customer organization.

• NUSO Bridge for ZOOM

  Enjoy the high-quality, reliability, and cost-effective benefits of NUSO Cloud Communications in the Zoom Phone client. Global PSTN access via NUSO + the Zoom Phone application Use on desktop, laptop, mobile, and desk phones Simplicity and scalability with robust security and privacy features Fast and easy to deploy Zoom™ Cloud Peering allows organizations to connect their Zoom Phone system to a certified voice provider like NUSO using a private, secure cloud interconnect. This peering connection routes inbound and outbound calls through the NUSO global carrier-grade network, ensuring high call quality and regulatory compliance—without the need for on-prem SBCs or additional hardware. Certified direct peering between Zoom and NUSO PSTN connectivity across North America and international regions Flexible integration with existing phone numbers and services Native Zoom Phone compatibility—no third-party tools required

Backed by over 18 years of experience, QuestBlue is a leading provider of cloud solutions. QuestBlue delivers carrier-grade voice, messaging, and connectivity services through a secure, scalable, and privately controlled network through a All-in-One platform. Enterprises rely on QuestBlue for tailored SIP Trunking, CPaaS, UCaaS, and contact center connectivity that integrates seamlessly with existing infrastructure, SBCs, and CX platforms. QuestBlue's flexible architecture supports high call volumes, global reach, and mission-critical communications while maintaining exceptional call quality, low latency, and 99.9999% uptime. From direct carrier routing to advanced call control, QuestBlue empowers enterprises to modernize communications with confidence and reliability.

Website
questblue.com

Social Networks

Products/Services Offered

• APIs / Integrated Communications
• E-911 / Emergency Systems
• IP PBXs / IP Telephony / Desk Phones
• Managed / Hosted / Cloud Communications Services (UCaaS)
• SIP-based Products / Session Border Controllers (SBCs)
• SIP Trunking Services
• Unified Communications
• WebRTC

Products

• Enterprise Cloud - QuBe PBX

  QuBe PBX is QuestBlue’s enterprise-grade cloud communications platform designed for reliability, scalability, and control. It delivers advanced voice features such as IVRs, call queues, conferencing, analytics, and integrations, all without on-prem hardware. A secure and fully hosted solution.

• SIP Trunking

  QuestBlue’s SIP Trunking allows businesses to enjoy enhanced voice quality and pay-as-you-go pricing, saving on unused minutes. Enjoy flexible routing, strong uptime, crystal-clear call quality, and transparent billing designed for enterprise demands.

• Branded Calling

  Branded Calling allows enterprises to display verified business names, logos, and call reasons directly on customers’ mobile devices. Reduce spam labeling, increase answer rates, and enhance brand trust across outbound communications. Perfect for customer service, delivery notifications, financial services, healthcare, and large-scale outreach.

• Messaging

  Our enterprise messaging platform enables secure, compliant SMS/MMS across departments and customer-facing operations. Send alerts, two-way notifications, reminders, and automated messages through a centralized portal or APIs. Built for high-volume throughput and reliability, it helps enterprises improve engagement, streamline operations, and reach customers faster.

• Carrier & Connectivity Solutions

  Connect with confidence and empower your network strategy with QuestBlue’s Carrier and Connectivity Solutions. We provide seamless interconnection between cable, wireless, MVNO, and enterprise networks, enabling high-quality voice, messaging, and data services at scale. Designed for flexibility and reliability, our platform helps organizations streamline operations, expand coverage, and deliver superior communications experiences to customers and partners alike.

Sinch powers meaningful conversations at scale across voice, messaging, and email for the world’s biggest service providers and enterprises. Our tier 1 super network provides unmatched deliverability, redundancy, and geo-diversity and has the largest footprint of local phone numbers in the U.S., with over 140M numbers in service and 300B minutes of traffic delivered annually. We are Sinch — the Customer Communications Cloud.

Website
www.sinch.com

Social Networks

Products/Services Offered

• APIs / Integrated Communications
• E-911 / Emergency Systems
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Mobile / Wireless Services
• SIP Trunking Services
• Team Collaboration / Chat Apps
• Unified Communications

Zoom’s mission is to deliver an AI-first work platform for human connection. Work from anywhere with a single app that combines team chat, phone, whiteboard, meetings, contact center, and more. Bring teams together, reimagine workspaces, engage new audiences, and delight your customers; all on the Zoom platform you know and love.

Website
zoom.us

Social Networks

Products/Services Offered

• AI / Analytics
• Audio Conferencing Services / Devices
• A / V Meeting Room Technologies
• Contact Center Systems / Applications
• E-911 / Emergency Systems
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Mobile / Wireless Services
• Team Collaboration / Chat Apps
• Unified Communications
• Video: Cloud-based Services
• Video: Desktop
• Video: Mobile
• Video: Room Systems
• Voicemail / Unified Messaging

Algo designs and manufactures IP endpoints for paging, emergency alerting, and secure door entry, including IP Speakers, Paging Adapters, Displays, and Intercoms. With over five decades of experience, Algo has been a trusted partner in transforming communication systems from analog to IP and UC for organizations worldwide. Known for seamless integration with UC platforms, collaboration tools, and mass notification systems, Algo’s solutions are built for reliability, scalability, and ease of deployment. The product portfolio includes wideband audio IP speakers, vandal-resistant intercoms, visual alerters, and advanced paging adapters designed to enhance communication in various industries such as education, healthcare, and manufacturing.

Website
www.algosolutions.com

Social Networks

Products/Services Offered

• Internet of Things (IoT)
• IP PBXs / IP Telephony / Desk Phones
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Security
• SIP-based Products / Session Border Controllers (SBCs)
• Unified Communications

AudioCodes is a global leader in enterprise voice technology and voice AI innovation. We help organizations unlock the full value of voice, transforming every conversation into a strategic asset that drives smarter decisions, better experiences and business growth. Our portfolio spans secure voice infrastructure, unified communications and contact center integration, and next-generation AI-powered voice solutions. With over 30 years of expertise and a presence in more than 100 countries, AudioCodes is trusted by 65 of the Fortune 100 to power intelligent, agile and future-ready interactions across enterprise organizations. Visit our website: www.audiocodes.com.

Website
www.audiocodes.com

Social Networks

Products/Services Offered

• AI / Analytics
• Audio Conferencing Services / Devices
• A / V Meeting Room Technologies
• Contact Center Systems / Applications
• Communications Systems Management, Configuration & Troubleshooting
• IP PBXs / IP Telephony / Desk Phones
• Managed / Hosted / Cloud Communications Services (UCaaS)
• SIP-based Products / Session Border Controllers (SBCs)
• SIP Trunking Services
• Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
• Unified Communications
• Video: Room Systems
• WebRTC

Dialpad is the AI-first communications and agentic platform defining the next era of business conversations. From customer service to sales to unified communications, Dialpad delivers AI-enhanced experiences for customers worldwide, including Randstad, Nasdaq, Express Scripts, T-Mobile, Johns Hopkins, Motorola Solutions and Tractor Supply. Backed by Andreessen Horowitz, GV, ICONIQ Capital, and OMERS, Dialpad is leading the agentic AI revolution.

Website
dialpad.com/company

Social Networks

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Audio Conferencing Services / Devices
• A / V Meeting Room Technologies
• Contact Center Systems / Applications
• Communications Systems Management, Configuration & Troubleshooting
• IP PBXs / IP Telephony / Desk Phones
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Mobile / Wireless Platform / Devices
• Mobile / Wireless Services
• Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
• Team Collaboration / Chat Apps
• Text-based Messaging (email, IM)
• Unified Communications
• Video: Cloud-based Services
• Video: Desktop
• Video: Mobile
• Voicemail / Unified Messaging

Products

• Dialpad Sell

  Dialpad Sell is a coaching and outbound sales tool designed to capture the very best out of sales teams of any size. With our AI enabled toolset, sellers can instantly connect to the right information in real time & focus on productive conversations, while managers can effectively monitor, support, and coach their teams to build high impact sales organizations. Dialpad Sell crushes sales quotas, by giving sales teams a competitive edge, and helps them close more deals, faster.

• Dialpad Connect

  Dialpad Connect unifies calling, messaging, and meetings in one intuitive app—accessible on any device, anywhere in the world. Setup takes minutes, giving your team instant access to powerful communication tools. It integrates with your existing apps and devices, streamlining workflows with built-in AI. With one app, vendor, bill, and support line, you’ll spend less time managing systems and more time enabling your team to sell, support, and communicate effectively.

• Dialpad Support

  Dialpad Support is a next-gen support and contact center solution designed to grow high-performing teams and deliver exceptional customer experiences.

• Agentic AI

  Dialpad’s Agentic AI is an autonomous system that understands goals, makes decisions, and takes action across voice and digital channels. Built with security and trust, it unifies AI agent design and management in a single platform, with seamless human escalation, low-code deployment, and ready-to-use templates—ensuring fast value and consistently high-quality customer experiences.

DIDWW is a fully licensed global telecom operator delivering Phone Numbers and carrier-grade SIP trunks in 90+ geographies. Designed for modern enterprises, DIDWW enables seamless BYOC integrations with leading communication and automation platforms such as Microsoft Teams, Amazon Chime, Genesys, Zapier, ElevenLabs, and more. Businesses gain the freedom to connect their voice infrastructure exactly where they need it - combining global reach, reliable voice, and flexible integrations to build a powerful, future-ready communication solutions.

Website
www.didww.com

Social Networks

Products/Services Offered

• APIs / Integrated Communications
• E-911 / Emergency Systems
• IP PBXs / IP Telephony / Desk Phones
• Managed / Hosted / Cloud Communications Services (UCaaS)
• SIP Trunking Services

GirikConnect, a key product offering from Girikon AI Inc., is an Agentic AI–driven enterprise communication platform that brings together CTI, AI Voice, SMS, and AI Messaging into one unified, intelligent engagement layer. Designed as a CRM-agnostic Agentic platform, GirikConnect integrates seamlessly with multiple enterprise CRMs and systems, enabling consistent, AI-led customer conversations across the ecosystem. Powered by AI Voice agents, real-time agent assist, and autonomous conversation orchestration, GirikConnect helps enterprises scale engagement, automate interactions, and deliver faster, more reliable customer experiences—while maintaining enterprise-grade security and compliance. Fully SaaS. Deeply integrated across CRMs. Natively built on Salesforce. Enterprise-ready.

Website
www.girikon.ai

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• IP PBXs / IP Telephony / Desk Phones
• Text-based Messaging (email, IM)
• Unified Communications
• Voicemail / Unified Messaging

Products

• GirikConnect

  GirikConnect is an Agentic AI–driven enterprise communication platform that brings together CTI, AI Voice, SMS, and AI Messaging into one unified, intelligent engagement layer. Designed as a CRM-agnostic SaaS platform, GirikConnect integrates seamlessly with multiple enterprise CRMs and systems, enabling consistent, AI-led customer conversations across the ecosystem. Powered by AI Voice agents, real-time agent assist, and autonomous conversation orchestration, GirikConnect helps enterprises scale engagement, automate interactions, and deliver faster, more reliable customer experiences—while maintaining enterprise-grade security and compliance. Fully SaaS. Deeply integrated across CRMs. Natively built on Salesforce. Enterprise-ready

• GirikVoice

  Human-Like AI Voice Agents — Multilingual, 24/7, No-Code. Automate conversations, delight customers, and scale with ease. GirikVoice AI agents handle calls, resolve queries, and adapt to your business—anytime, anywhere

• GirikCTI

  Drive more leads, close more deals, and delight your customers with GirikCTI – your ultimate All-in-one communication platform that enables calling from Salesforce

• GirikSMS

  Accelerate Engagement with AI Messaging on Salesforce 100% Salesforce-native AI Messaging Agents that engage customers on SMS, WhatsApp, and WebChat—automating conversations and scaling with ease.

IR is the leading global provider of observability solutions tailored for large enterprises that manage complex multi-vendor, unified communications, collaboration and contact center environments. IR's cutting-edge IR Collaborate software, powered by the Prognosis Platform, excels in monitoring, troubleshooting, and optimizing multi-vendor unified communication and collaboration environments. IR Collaborate simplifies intricate data streams, unveils actionable insights, and safeguards critical systems, ensuring seamless business continuity. Empowering more than 600 enterprises worldwide, IR Collaborate delivers end-to-end visibility, streamlines operations, minimizes downtime, and achieves cost savings. Visit IR.com.

Website
www.ir.com

Social Networks

Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications
• Communications Systems Management, Configuration & Troubleshooting
• IP PBXs / IP Telephony / Desk Phones
• Systems Integration Services / Consulting / VAR
• Unified Communications

Mitel is a global leader in business communications, providing businesses with advanced communication, collaboration, and contact center solutions. With more than 70 million users across over 100 countries, Mitel empowers organizations to connect, communicate, and collaborate seamlessly, with the flexibility and choice they need to thrive, both now and for the future. Through proven experience and innovative solutions, Mitel delivers communications without compromise with choice and flexibility for our customers and partners around the world.

Website
www.mitel.com

Social Networks

Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications
• IP PBXs / IP Telephony / Desk Phones
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Mobile / Wireless Platform / Devices
• Security
• SIP-based Products / Session Border Controllers (SBCs)
• Unified Communications
• Voicemail / Unified Messaging
• WebRTC

Products

• Mitel Workflow Studio

  Workflow Studio is a Generative AI powered, advanced integration platform designed to streamline the creation, customization, integration and management of business communications processes.

• Mitel CX

  Every interaction is a chance to strengthen the customer relationship. Mitel CX turns voice, digital, and AI-assisted conversations into connected experiences that build trust and loyalty. With real-time visibility, advanced reporting, and intelligent automation, Mitel CX helps enterprises engage customers with precision, adapt quickly to their needs, and deliver service that keeps them coming back.

• Mitel Xpert

  Critical events require swift and effective communication solutions to ensure timely response and coordination. OpenScape Xpert emerges as the optimal choice for managing such situations seamlessly. With its robust capabilities, OpenScape Xpert empowers organisations in time-critical, high-pressure decision-making processes. It further enhances team communication and collaboration needs that need multi-line or highly orchestrated voice communication. Whether it's to help traders close a deal or dispatchers save lives and support emergencies, OpenScape Xpert protect all that matters.

• Mitel Phones - More Choices for More Voices

  Mitel’s SIP, IP, DECT, and Wi-Fi phones—plus conference solutions and accessories—are built for lasting reliability, clear audio, and secure performance. Trusted by organizations worldwide, they're designed for the demands of real work.

• Mitel AI Ecosystem

  Practical innovation with artificial intelligence at the core and solutions that customers can implement and deploy with ease.

Microsoft Teams Users Group is a dedicated community for collaboration professionals to connect, learn, and elevate their Teams experience. We bring together users, administrators, partners, and developers to explore the latest in communications, AI, data integration, and modern collaboration practices. Our meetups deliver real?world insights into Microsoft Teams, Copilot, O365, Voice AI, and more, to help organizations improve efficiency and reduce redundancy. Through expert?led sessions that foster shared learning, we empower enhanced human and agentic interactions across the workplace. Join us to build meaningful connections that fuel innovative collaboration solutions and elevate every Teams interaction.

Website
www.teamsug.com

Social Networks

Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications
• E-911 / Emergency Systems
• IP PBXs / IP Telephony / Desk Phones
• Team Collaboration / Chat Apps
• Unified Communications
• Video: Room Systems
• Voicemail / Unified Messaging

Smarter Communications Start with Real Observability. Across video, voice, and chat, we use AI where it counts—to spot issues before users notice, optimize quality, and show you what’s really happening behind every interaction. With Nectar you get: Simplified Management Gain a single view across your multi-vendor Contact Center and Unified Communications ecosystem that spans platforms, carriers, and endpoints. Smarter Resolutions Diagnose and resolve faster by turning clutter into insight with our diagnostics engine that analyzes platforms, networks, and endpoint data in real-time. Improved Experiences Safeguard all experiences through continuous, AI-driven journey testing that ensures every interaction performs as intended.

Website
www.nectarcorp.com

Social Networks

Products/Services Offered

• Contact Center Systems / Applications
• IP PBXs / IP Telephony / Desk Phones
• Systems Integration Services / Consulting / VAR
• Unified Communications
• WebRTC

Nextiva powers over a million users and billions of interactions annually with its customer experience platform. From one AI-powered customer experience hub, Nextiva Unified-CXM transforms how businesses engage with their customers with orchestrated customer journeys that help businesses acquire, retain, and grow customers. The company's commitment to Amazing Service and a customer-focused approach has been the cornerstone of its success. Nextiva was established in 2008 and is headquartered in Scottsdale, Arizona.

Website
www.nextiva.com

Social Networks

Products/Services Offered

• AI / Analytics
• Audio Conferencing Services / Devices
• Contact Center Systems / Applications
• IP PBXs / IP Telephony / Desk Phones
• Managed / Hosted / Cloud Communications Services (UCaaS)
• SIP Trunking Services
• Team Collaboration / Chat Apps
• Text-based Messaging (email, IM)
• Unified Communications
• Video: Cloud-based Services
• Video: Desktop
• Video: Mobile
• Voicemail / Unified Messaging

Products

• NextivaONE (UCaaS)

  Voice, video, messaging, and collaboration in a single, secure app. Work anywhere, communicate with anyone, and stay connected with unified business communication tools.

• Nextiva Contact Center

  Orchestrate seamless conversational journeys that drive customer acquisition, retention, and growth. With Nextiva, you don’t have to choose between efficiency, costs, and customer satisfaction. Our all-in-one platform unifies business communications and contact center functionality—empowering businesses to scale seamlessly while reducing costs. Nextiva streamlines operations, enhances customer acquisition and retention, and fuels growth by combining AI-driven insights with human interactions. Deliver real-time, personalized, and effortless customer engagements across all communication channels—ensuring a superior experience every time

• Nextiva CX (Social Media & Reviews)

  Customer Experience Management Connect with customers faster and more efficiently on their preferred channels, streamline communication, and enhance customer satisfaction. Seamlessly manage all digital channels (email, chat, social channels, review sites, and messaging apps) from one inbox, ensuring no customer interaction is missed and improving response times.

• XBert (AI Recepionist)

  XBert is your intelligent virtual agent that instantly expands your support capacity without expanding your headcount. In just minutes, support leaders can deploy AI-powered digital employees that handle routine inquiries, triage conversations, and resolve issues with natural, human-like interactions.

NUSO is a global cloud communications provider that brings together AI powered voice, messaging, collaboration, contact center, and carrier-grade infrastructure in one secure platform. NUSO helps partners and enterprises scale faster, meet compliance demands, and deliver better customer experiences. With NUSO, organizations move beyond call routing to orchestrating the outcomes that matter. NUSO is ISO 27001:2022 certified and operates across the United States, Canada, Latin America, UK, and EMEA. Learn more at www.nuso.cloud.

Website
nuso.cloud

Social Networks

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Audio Conferencing Services / Devices
• Contact Center Systems / Applications
• E-911 / Emergency Systems
• IP PBXs / IP Telephony / Desk Phones
• Managed / Hosted / Cloud Communications Services (UCaaS)
• SIP-based Products / Session Border Controllers (SBCs)
• SIP Trunking Services
• Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
• Systems Integration Services / Consulting / VAR
• Team Collaboration / Chat Apps
• Text-based Messaging (email, IM)
• Unified Communications
• Video: Cloud-based Services
• Video: Desktop
• Video: Mobile
• Voicemail / Unified Messaging
• WebRTC

Products

• NUSO Connect Recorder

  NUSO Connect Recorder offers advanced compliance workflows, role-based access, and data security. Secure & Compliant Storage with end-to-end encryption, role-based access & two-factor authentication Deployment Flexibility – Choose Cloud, On-Premise, or Hybrid models Multinational Friendly – Recordings are stored in the operator’s country Customized Retention Period – Set from hours to years Designed to be modular and quick to deploy, with the capability for redundant configurations NUSO Connect Recorder delivers a secure, compliant solution that seamlessly integrates with unified communications, Microsoft Teams, and Zoom to manage recordings in or out of a contact center environment, including dispatching systems, trading turrets, and more.

• Microsoft Teams

  NUSO Bridge offers multiple ways to integrate robust Unified Communications with the power of Microsoft Teams™ making it even easier for your customers to connect. Platform Connect for direct routing – integrate with UCaaS platforms SIP Connect for direct routing – connect Microsoft Teams to the PSTN Operator Connect – manage all phone features in the Microsoft Teams admin center NUSO Bridge License Verification Pro makes licensing easy

• NUSO Flex

  Leaving any telephone number reliant on a single network creates a system vulnerability. NUSOflex automatically routes around local voice service impairments, providing redundancy on local inbound voice calls carried over the PSTN, protecting end users with multiple layers of redundancy for voice calling. Monitors Country, Region, State, City traffic Checks for the ability to receive and place calls Checks call quality from the caller and the person being called Stores historical information Standard deviation is calculated using historical data to find the average voice traffic for a specific day, hour, and minute based on all available stored data.

• CRM Integrations

  NUSO connects effortlessly with 200+ leading CRM platforms, empowering your customers to communicate smarter and work faster. Whether your customer uses HubSpot, Salesforce, Autotask, or another system, NUSO integrates directly into your CRM to deliver: Launch calls with a click directly from within their CRM Trigger screen pops with configurable caller info (e.g., SLA, account status, car registration) Use embedded apps like Bubble365 to stay within your CRM interface Customize workflows with “if this, then that” automations, even for non-standard CRMs Learn how our integrations streamline workflows, improve customer experiences, and boost productivity across your customer organization.

• NUSO Bridge for ZOOM

  Enjoy the high-quality, reliability, and cost-effective benefits of NUSO Cloud Communications in the Zoom Phone client. Global PSTN access via NUSO + the Zoom Phone application Use on desktop, laptop, mobile, and desk phones Simplicity and scalability with robust security and privacy features Fast and easy to deploy Zoom™ Cloud Peering allows organizations to connect their Zoom Phone system to a certified voice provider like NUSO using a private, secure cloud interconnect. This peering connection routes inbound and outbound calls through the NUSO global carrier-grade network, ensuring high call quality and regulatory compliance—without the need for on-prem SBCs or additional hardware. Certified direct peering between Zoom and NUSO PSTN connectivity across North America and international regions Flexible integration with existing phone numbers and services Native Zoom Phone compatibility—no third-party tools required

Backed by over 18 years of experience, QuestBlue is a leading provider of cloud solutions. QuestBlue delivers carrier-grade voice, messaging, and connectivity services through a secure, scalable, and privately controlled network through a All-in-One platform. Enterprises rely on QuestBlue for tailored SIP Trunking, CPaaS, UCaaS, and contact center connectivity that integrates seamlessly with existing infrastructure, SBCs, and CX platforms. QuestBlue's flexible architecture supports high call volumes, global reach, and mission-critical communications while maintaining exceptional call quality, low latency, and 99.9999% uptime. From direct carrier routing to advanced call control, QuestBlue empowers enterprises to modernize communications with confidence and reliability.

Website
questblue.com

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Products/Services Offered

• APIs / Integrated Communications
• E-911 / Emergency Systems
• IP PBXs / IP Telephony / Desk Phones
• Managed / Hosted / Cloud Communications Services (UCaaS)
• SIP-based Products / Session Border Controllers (SBCs)
• SIP Trunking Services
• Unified Communications
• WebRTC

Products

• Enterprise Cloud - QuBe PBX

  QuBe PBX is QuestBlue’s enterprise-grade cloud communications platform designed for reliability, scalability, and control. It delivers advanced voice features such as IVRs, call queues, conferencing, analytics, and integrations, all without on-prem hardware. A secure and fully hosted solution.

• SIP Trunking

  QuestBlue’s SIP Trunking allows businesses to enjoy enhanced voice quality and pay-as-you-go pricing, saving on unused minutes. Enjoy flexible routing, strong uptime, crystal-clear call quality, and transparent billing designed for enterprise demands.

• Branded Calling

  Branded Calling allows enterprises to display verified business names, logos, and call reasons directly on customers’ mobile devices. Reduce spam labeling, increase answer rates, and enhance brand trust across outbound communications. Perfect for customer service, delivery notifications, financial services, healthcare, and large-scale outreach.

• Messaging

  Our enterprise messaging platform enables secure, compliant SMS/MMS across departments and customer-facing operations. Send alerts, two-way notifications, reminders, and automated messages through a centralized portal or APIs. Built for high-volume throughput and reliability, it helps enterprises improve engagement, streamline operations, and reach customers faster.

• Carrier & Connectivity Solutions

  Connect with confidence and empower your network strategy with QuestBlue’s Carrier and Connectivity Solutions. We provide seamless interconnection between cable, wireless, MVNO, and enterprise networks, enabling high-quality voice, messaging, and data services at scale. Designed for flexibility and reliability, our platform helps organizations streamline operations, expand coverage, and deliver superior communications experiences to customers and partners alike.

Al meets trusted communications for businesses worldwide. We empower businesses to communicate effortlessly through the cloud, and use the power of AI to unlock conversational insights — making every employee and customer experience smarter, and everyday work more productive and efficient.

Website
www.ringcentral.com

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Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Contact Center Systems / Applications
• IP PBXs / IP Telephony / Desk Phones
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Team Collaboration / Chat Apps
• Text-based Messaging (email, IM)
• Video: Cloud-based Services
• Video: Mobile
• Video: Room Systems
• Voicemail / Unified Messaging

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous agents, unified data from any source, accessible analytics, and best-in-class Customer 360 apps together on one integrated platform to help companies connect with customers in a whole new way.

Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality, and sustainability, Salesforce is more than a business — we’re a platform for change.

Website
www.salesforce.com

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Audio Conferencing Services / Devices
• Contact Center Systems / Applications
• Communications Systems Management, Configuration & Troubleshooting
• Internet of Things (IoT)
• IP PBXs / IP Telephony / Desk Phones

Ubiquiti delivers high-performance Wi-Fi, switching, routing, security, and IoT solutions through UniFi—an integrated platform that scales effortlessly with powerful software, thoughtfully engineered hardware, and enterprise-grade reliability, all without licensing fees.

Website
www.ui.com

Social Networks

Products/Services Offered

• Internet of Things (IoT)
• IP PBXs / IP Telephony / Desk Phones
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Mobile / Wireless Services
• Security
• Unified Communications

Wildix is a global leader in unified communications, recognized as the only European vendor in the Gartner Magic Quadrant for UCaaS. With security as a cornerstone, its AI-driven platform empowers teams working from anywhere by unifying voice, video, and chat into one seamless experience. Trusted by over 1.2 million users and a global network of 1,000+ partners, Wildix operates on a 100% channel-only model. This partner-centric approach is now fueling a period of extraordinary growth and momentum across the Americas.

Website
www.wildix.com/us

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Products/Services Offered

• AI / Analytics
• IP PBXs / IP Telephony / Desk Phones
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Team Collaboration / Chat Apps
• Unified Communications

Algo designs and manufactures IP endpoints for paging, emergency alerting, and secure door entry, including IP Speakers, Paging Adapters, Displays, and Intercoms. With over five decades of experience, Algo has been a trusted partner in transforming communication systems from analog to IP and UC for organizations worldwide. Known for seamless integration with UC platforms, collaboration tools, and mass notification systems, Algo’s solutions are built for reliability, scalability, and ease of deployment. The product portfolio includes wideband audio IP speakers, vandal-resistant intercoms, visual alerters, and advanced paging adapters designed to enhance communication in various industries such as education, healthcare, and manufacturing.

Website
www.algosolutions.com

Social Networks

Products/Services Offered

• Internet of Things (IoT)
• IP PBXs / IP Telephony / Desk Phones
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Security
• SIP-based Products / Session Border Controllers (SBCs)
• Unified Communications

iBwave delivers innovative software solutions that help enterprise IT and network teams survey, design, validate, test, and troubleshoot indoor and outdoor wireless networks across buildings, campuses, and enterprise environments. Supporting technologies such as Wi-Fi, Private LTE, CBRS, and 5G, iBwave enables organizations to assess existing infrastructure, identify coverage and performance issues, and optimize networks throughout their lifecycle. Trusted globally, iBwave helps enterprises maintain reliable, secure, and scalable connectivity.

Website
www.ibwave.com

Social Networks

Products/Services Offered

• Communications Systems Management, Configuration & Troubleshooting
• Internet of Things (IoT)
• Mobile / Wireless Platform / Devices
• Mobile / Wireless Services

Products

• iBwave Mobile Survey

  Take Full Control of LTE & 5G Wireless Networks Need to understand and resolve LTE/5G issues? iBwave Mobile Survey: test and troubleshoot with a lightweight survey tool that’s easy to learn and use. Get the visibility and skills you need to resolve LTE/5G performance issues.

• iBwave Design

  With cloud-connectivity, seamless integration to iBwave Mobile Survey for surveys, advanced 3D modeling, a powerful prediction engine focused on delivering design accuracy even in complex venues, and a large database of vendor-modeled network parts, iBwave Design is the simplest and most reliable solution to plan, design and deliver high-performance LTE, 5G, Private and Wi?Fi networks.

• iBwave Unity

  Managing wireless projects without a unified platform can be time-consuming and complicated. iBwave Unity, available as a cloud or self-hosted solution, enhances your wireless designs, surveys, and management by simplifying project configuration, streamlining workflows, and enhancing reporting. And with centralized, digitized documentation for storage and versioning, and the power of digital twins, you and your teams can ensure to always work with the latest files. Save time, improve collaboration, and gain valuable insights through intelligent data. Work smarter with iBwave Unity.

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous agents, unified data from any source, accessible analytics, and best-in-class Customer 360 apps together on one integrated platform to help companies connect with customers in a whole new way.

Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality, and sustainability, Salesforce is more than a business — we’re a platform for change.

Website
www.salesforce.com

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Audio Conferencing Services / Devices
• Contact Center Systems / Applications
• Communications Systems Management, Configuration & Troubleshooting
• Internet of Things (IoT)
• IP PBXs / IP Telephony / Desk Phones

SoundHound AI (Nasdaq: SOUN), a global leader in voice and conversational AI, builds solutions that deliver incredible experiences. Built on proprietary technology, SoundHound’s groundbreaking products use voice technology and AI agents to answer questions, carry out actions, and complete transactions over the phone, online, on-premise, and even from the vehicle. SoundHound powers millions of products and services, and handles billions of interactions each year for world class businesses.

Website
www.soundhound.com

Social Networks

Products/Services Offered

• AI / Analytics
• Contact Center Systems / Applications
• Internet of Things (IoT)
• Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
• Voicemail / Unified Messaging

TechSee is the global leader in visual AI, empowering enterprises to See the Solution and transform customer service experiences, reducing overhead while boosting revenue, satisfaction, and profitability. Our patented visual intelligence platform delivers actionable clarity, enabling organizations to resolve customer issues quickly, efficiently, and with unmatched accuracy.

Website
techsee.com

Social Networks

Products/Services Offered

• APIs / Integrated Communications
• Contact Center Systems / Applications
• Internet of Things (IoT)
• Mobile / Wireless Services
• Video: Mobile

Products

• SOPHIE LIVE

  Sophie Live brings shared visual clarity into real service moments. Customers connect instantly with agents or field teams through secure video, screen sharing, and visual guidance, showing issues instead of describing them. Context is captured before the interaction begins, so agents arrive informed and ready to act. During the session, agents guide step by step with visual and AR cues, verify outcomes in the moment, and resolve issues correctly the first time. After the interaction, visual history and context are captured and synced, creating continuity across service journeys. The result is faster resolution, fewer transfers, lower handle time, and a more confident experience for everyone involved.

• CONNECTIVITY GURU

  Connectivity Guru reveals what is really happening inside the home network. It visualizes WiFi and signal performance, identifies root causes like interference, congestion, or poor device placement, and shows exactly why experiences break down. Using visual diagnostics and guided actions, it helps teams optimize connectivity in the moment and confirm results. Field technicians arrive informed. Agents stop guessing. Customers understand what is changing and why. Connectivity Guru makes whole-home performance visible, actionable, and verifiable so connectivity issues are solved right the first time.

• SOPHIE AGENT ASSIST

  Sophie Assist is a next-generation agent assistant that helps agents and technicians perform at their best. It captures key context before interactions begin, then provides real-time AI support during service moments, grounded in what can actually be seen. Sophie Assist surfaces the right knowledge, recommends next steps, and helps guide troubleshooting and task execution using visual, voice, and text understanding. Even less-experienced agents resolve issues with greater accuracy and confidence. As outcomes are verified, Sophie Assist learns and improves over time. It does not replace people, it makes them better by turning visual understanding into clear, accurate action when service matters most

• SOPHIE AI AGENTS

  Sophie AI powers purpose-built AI Agents that automate real service work from start to finish. These agents see, speak, guide, and resolve issues across self-service, contact centers, and field service. Today, Sophie AI delivers ready-to-use, visual, flow-based agents that handle tasks like self-installation, troubleshooting, returns, and recall workflows. Over time, these agents evolve into fully custom AI Agents that combine visual understanding, conversation, and voice to handle more complex scenarios end to end. Built for real-world service, Sophie AI turns automation into guided execution that customers and teams can trust.

Ubiquiti delivers high-performance Wi-Fi, switching, routing, security, and IoT solutions through UniFi—an integrated platform that scales effortlessly with powerful software, thoughtfully engineered hardware, and enterprise-grade reliability, all without licensing fees.

Website
www.ui.com

Social Networks

Products/Services Offered

• Internet of Things (IoT)
• IP PBXs / IP Telephony / Desk Phones
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Mobile / Wireless Services
• Security
• Unified Communications

Airtel stands as the world's second-largest telecom provider, serving over 600+ million subscribers globally. We empower international enterprises with scalable connectivity, dedicated internet access, and colocation solutions across more than 50 countries. Backed by 34+ subsea cables, 400,000+ Rkm of fiber, 75+ Points of Presence (PoPs), and 15 hyperscale data centers in India with fully sovereign cloud capabilities. We ensure robust and reliable services. Additionally, we have three upcoming hyperscale data centers in Africa to further expand our reach. With our customized solutions and dedicated team support, Airtel enables your business to scale securely and seamlessly beyond borders.

Website
www.airtel.in/b2b/global-connectivity-solutions

Social Networks

Products/Services Offered

• Managed / Hosted / Cloud Communications Services (UCaaS)

Algo designs and manufactures IP endpoints for paging, emergency alerting, and secure door entry, including IP Speakers, Paging Adapters, Displays, and Intercoms. With over five decades of experience, Algo has been a trusted partner in transforming communication systems from analog to IP and UC for organizations worldwide. Known for seamless integration with UC platforms, collaboration tools, and mass notification systems, Algo’s solutions are built for reliability, scalability, and ease of deployment. The product portfolio includes wideband audio IP speakers, vandal-resistant intercoms, visual alerters, and advanced paging adapters designed to enhance communication in various industries such as education, healthcare, and manufacturing.

Website
www.algosolutions.com

Social Networks

Products/Services Offered

• Internet of Things (IoT)
• IP PBXs / IP Telephony / Desk Phones
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Security
• SIP-based Products / Session Border Controllers (SBCs)
• Unified Communications

AudioCodes is a global leader in enterprise voice technology and voice AI innovation. We help organizations unlock the full value of voice, transforming every conversation into a strategic asset that drives smarter decisions, better experiences and business growth. Our portfolio spans secure voice infrastructure, unified communications and contact center integration, and next-generation AI-powered voice solutions. With over 30 years of expertise and a presence in more than 100 countries, AudioCodes is trusted by 65 of the Fortune 100 to power intelligent, agile and future-ready interactions across enterprise organizations. Visit our website: www.audiocodes.com.

Website
www.audiocodes.com

Social Networks

Products/Services Offered

• AI / Analytics
• Audio Conferencing Services / Devices
• A / V Meeting Room Technologies
• Contact Center Systems / Applications
• Communications Systems Management, Configuration & Troubleshooting
• IP PBXs / IP Telephony / Desk Phones
• Managed / Hosted / Cloud Communications Services (UCaaS)
• SIP-based Products / Session Border Controllers (SBCs)
• SIP Trunking Services
• Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
• Unified Communications
• Video: Room Systems
• WebRTC

For 25+ years, Carousel has been the go-to digital signage platform for corporate organizations, government agencies, and educational institutions. Our powerful software makes it simple to create, manage, and deliver communications across screens of all sizes.

Website
www.carouselsignage.com

Social Networks

Products/Services Offered

• Communications Systems Management, Configuration & Troubleshooting
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Mobile / Wireless Platform / Devices
• Security
• Unified Communications

Products

• Carousel Digital Signage

  Simple to use and easy to scale, Carousel supports multiple users, approval workflows, and integrations with tools like Canva, Power BI, and Google Slides making it effortless to create and manage content across locations or departments, while minimizing the burden on IT through a secure, intuitive platform. What truly sets Carousel apart isn’t just the software, it’s the people behind it. Our experienced, creative team is fun to work with, passionate about helping customers succeed, and committed to guiding them with care and confidence.

• Creator Library

  The Creator Library provides a robust set of channel designs and templates that help customers quickly launch, update or scale their Carousel Cloud networks. Available channel designs and templates include those tailored for use in corporate, government, higher education, K-12 and many other environments. Specific examples include templates for social and emotional learning initiatives in K-12 schools – a key initiative for Carousel Digital Signage. Templates also exist to create emergency alert messaging, as well as a Holiday Collection to deliver celebratory content for special days throughout the year.

• Carousel Training

  Digital signage training when you and where you need it. Our goal is to provide you with as many resources as possible to help you achieve ultimate success with your signage, that’s why we’re so happy training is included in all Carousel Cloud subscriptions!

• The Daily

  The Daily (Included with a Carousel Cloud subscription) is a mobile-first tool that delivers personalized, targeted communication directly to your audience's mobile phones or tablets. With analytics and external links built in, it helps organizations move from awareness to action. Why does this matter? Because it takes communication beyond the wall and makes it personal. Delivering the right content to the right people.

Cisco is the worldwide technology leader that securely connects everything to make anything possible. Our purpose is to power an inclusive future for all by helping our customers reimagine their applications, power hybrid work, secure their enterprise, transform their infrastructure, and meet their sustainability goals.

Website
www.cisco.com

Social Networks

Products/Services Offered

• AI / Analytics
• Audio Conferencing Services / Devices
• A / V Meeting Room Technologies
• Contact Center Systems / Applications
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Mobile / Wireless Platform / Devices
• Video: Cloud-based Services
• Video: Desktop
• Video: Room Systems

Comviva empowers organizations to drive transformative growth with measurable business impact. Our AI-driven digital solutions and intelligent platforms enable our customer to unlock new revenue opportunities, enhance customer experiences, and simplify operational complexities to achieve exponential success. From maximizing customer lifetime value to enabling large-scale digital transformation, Comviva is trusted by 200+ global communication service providers and enterprises to solve complex challenges and prepare for the future. With our solutions deployed across 100+ countries, Comviva has brought the benefits of digital innovation and mobility to billions worldwide.

Website
www.comviva.com

Social Networks

Products/Services Offered

• AI / Analytics
• APIs / Integrated Communications
• Communications Systems Management, Configuration & Troubleshooting
• Managed / Hosted / Cloud Communications Services (UCaaS)
• Security
• Unified Communications
• Voicemail / Unified Messaging

Products

• NGAGE: Enterprise Communication Platform with Built-In Network Intelligence

  NGAGE is Comviva’s enterprise communication platform with network intelligence capabilities, enabling businesses to orchestrate omnichannel engagement, identity verification, and network-powered services through a unified API-first architecture. NGAGE enables enterprises to orchestrate omnichannel communication across SMS, WhatsApp, RCS, Email, Voice, and conversational AI — while seamlessly integrating network capabilities such as identity verification, fraud prevention, authentication, and network insights.

DialedIn provides innovative, cloud-based contact center solutions to streamline operations and enhance customer experiences. Its platform supports inbound/outbound calling, multichannel communication, and advanced analytics, all customizable to meet unique business needs. Features like predictive dialing, skill-based routing, and dynamic call queues optimize efficiency and productivity. DialedIn also offers pre-defined integrations and tools for seamless connectivity across platforms. Committed to exceptional service and continuous innovation, DialedIn helps businesses improve satisfaction and achieve growth. If you're seeking a cost-effective, scalable solution, DialedIn is ready to support your success.

Website
www.getdialedin.com

Social Networks

Products/Services Offered

• Audio Conferencing Services / Devices
• Contact Center Systems / Applications
• Managed / Hosted / Cloud Communications Services (UCaaS)

Products

• LiveRoute

  Qr code direct to expert agent.