2019 Sponsors and Exhibitors

8x8, Inc. (NYSE:EGHT) communication solutions help businesses transform their customer and employee experience. With one system of engagement for cloud voice, video, collaboration and contact center and one system of intelligence on one cloud communications platform, businesses can now communicate faster and smarter to exceed the speed of customer expectations. For additional information, visit www.8x8.com, or follow 8x8 on LinkedIn, Twitter, and Facebook.

Address
2125 O'Nel Dr.
San Jose, California 95131
United States of America

Website
www.8x8.com

Social Networks

Products/Services Offered

• AI/Analytics
• Contact Center Systems/Applications
• Managed/Hosted/Cloud Communications Services (UCaaS)
• Team Collaboration/Chat Apps
• Unified Communications
• Video: Cloud-based Services

Serving more than 300 million people worldwide, Cisco is the trusted leader in Collaboration that transforms how people connect, communicate, and create. The Cisco Collaboration portfolio offers innovative solutions for businesses of all sizes, that can be delivered from the cloud, premise, or hybrid environments.

Address
170 W Tasman
San Jose, California 35134
United States of America

Website
www.cisco.com

Social Networks

Products/Services Offered

• Contact Center Systems/Applications
• Managed/Hosted/Cloud Communications Services (UCaaS)
• Team Collaboration/Chat Apps
• Unified Communications
• Video: Room Systems

Products

• Cisco Webex Room Kit Mini

  Cisco Webex Room Kit Mini is a videoconferencing solution custom-designed to easily outfit and manage thousands of huddle spaces with the intelligent collaboration tools typical of larger room systems with lower TCO than competitors. With a wide 120-degree field of view, Room Kit Mini is ideal for rooms of 2-5 people. It also offers the flexibility to connect to laptop-based video conferencing software via USB.

• Customer Journey Platform

  The Cisco Customer Journey Platform, part of Customer Journey Solutions, is a Cisco contact center solution that primarily addressed the mid-market segment and is an ideal contact center solution for new business creating a first contact center, a medium-sized business looking to improve contact center operations, or a distributed contact center needing visibility and control over multiple contact center sites and systems.

• Cisco Webex Meetings

  Cisco Webex Meetings is the most widely adopted and trusted meetings service on the market. It provides simple, modern video meetings with the easiest schedule and join experiences. Join from any device including browser, mobile, and video room devices. Cisco Webex is globally available, secure and optimized to eliminate delays so that everyone has an amazing experience no matter where they are.

• Cisco 500 Series Headsets

  Great audio isn’t just for audiophiles anymore. The Cisco Headset 500 Series offers a full range of wired and wireless models with deep integrations with Cisco phones and apps and for easy setup and effortless administration.

• Cisco BroadCloud Calling

  Ready to finally throw out that old PBX or UC solution and transition to the cloud? Cisco BroadCloud Calling is a highly scalable, fully featured enterprise calling platform, that can be combined with Cisco Webex Teams to deliver a complete collaboration solution from the cloud.

Address
Pruneyard Tower I, 1901 South Bascom Avenue, Suite 1100
Campbell,, California 95008
United States of America

Website
www.contentguru.com

Address
2001 Junipero Serra Blvd
Daly City, California 94014
United States of America

Website
www.genesys.com

Address
One Microsoft Way
Redmond, Washington 98052
United States of America

Website
www.microsoft.com/en-us

Address
150 rue Gallieni
Boulogne Billancourt, 92100
France

Website
www.prosodie.com

RingCentral is a provider of state-of-the-art cloud communications solutions that help modern companies work the way they need to. They work with their customers to reimagine the world of business communications and collaboration. With their flexible, cost-effective cloud communications and collaboration solutions, they’ve created the ideal workplace, where business can be done more efficiently and effectively. From an all-in-one cloud phone system with team messaging and video conferencing to a complete contact center and more, they build solutions for every business, no matter how big or small.

Address
20 Davis Drive
Ring Central
Belmont, California 94002
United States of America

Website
www.ringcentral.com

Social Networks

More than 2 million developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, and video by virtualizing the world’s telecommunications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer's toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

Address
375 Beale Street, Suite 300
San Francisco, California 94105
United States of America

Website
www.twilio.com

Social Networks

Products/Services Offered

• AI/Analytics
• APIs/Integrated Communications
• Contact Center Systems/Applications
• SIP Trunking Services
• Speech Rec/Speech-to-Text/Text-to-Speech/Natural Language Processing

Products

• Twilio Flex

Address
23 Main Street
Holmdel, New Jersey 07733
United States of America

Website
business.vonage.com

Address
25-28 North Wall Quay
Dublin, 1 D01 H104
Ireland

Website
www.zailab.com

Products/Services Offered

• AI/Analytics
• Contact Center Systems/Applications
• Managed/Hosted/Cloud Communications Services (UCaaS)
• Unified Communications

Products

• Zailab

  Zailab is a next-generation cloud-based contact center platform. We create a solution for businesses of all sizes, particularly SMB teams looking for a cost-effective way to personalize routing, improve customer interactions and increase efficiency. Zailab is changing the way you set up, handle and pay for your conversations. Our platform is quick and easy to set up and optimize as needed. With the use of AI, Zailab is able to route and prioritize interactions from any channel, any time. Zailab’s consumption-based model empowers you to pay only for the features you use, as you use them – no monthly licensing fees and no upfront costs. It’s time to start having more rewarding conversations.

Address
P.O. Box 81226
Seattle, Washington 98108-1226
United States of America

Website
aws.amazon.com

Address
208 South Akard Street
Dallas, Texas 75202
United States of America

Website
www.att.com

Offering access to voice, messaging, phone numbers, and 9-1-1 from the cloud, Bandwidth provides modern communications, with an API platform built atop our own nationwide all-IP voice network. We help businesses disrupt expectations, migrate their communications to the cloud, and expand their footprint, all with our award-winning support.

Address
900 Main Campus Dr.
Raleigh, North Carolina 27606
United States of America

Website
www.bandwidth.com

Social Networks

Products/Services Offered

• APIs/Integrated Communications
• E-911/Emergency Systems
• Managed/Hosted/Cloud Communications Services (UCaaS)
• SIP Trunking Services
• Unified Communications

Products

• Voice

  We’ve made crystal-clear voice easy and accessible. Whether you’re looking to embed voice into your application or product using our APIs or power your contact center on our toll-free network, we’re ready to give your business a voice with our 24x7 monitored nationwide all-IP voice network.

• Messaging

  No matter your messaging needs — SMS, MMS, toll-free texting, or the powerful alternative to short codes, A2P messaging, we can help you send the messages you need to. Easily embed messaging into your product through our APIs and enable the communications your customers prefer.

• 9-1-1 Access

  With changing regulations and evolving technology, keeping up with 9-1-1 can be complicated, whether it’s for your product or mobile workforce. We take the stress out of 9-1-1 with easy-to-use tooling, expert knowledge, and routing options to help make integrating emergency services into your product or service less complicated.

• Phone Numbers

  Managing thousands of phone numbers can seem overwhelming, but our platform makes it happy. We’ve streamlined the process for ordering, provisioning, and porting phone numbers with our easy-to-use dashboard and APIs that allow you to embed our tools into your platform.

• BYOC

  You like having choices. BYOC (or Bring Your Own Carrier) gives you the flexibility and control to choose the carrier that makes sense with your current setup. Whether you need additional features or new coverage, Bandwidth’s BYOC options allow us to be another tool in your belt, whether we’re your only carrier or one of many.

Address
15 Volvo Drive
Rockleigh, New Jersey 07647
United States of America

Website
www.crestron.com

Address
1275 Market Street
San Francisco, California 94103-1410
United States of America

Website
www.dolby.com

Five9, a leading provider of cloud software for the enterprise contact center market, brings the power of the cloud to thousands of customers and facilitates more than three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses reliable, secure, compliant and scalable cloud contact center software enabling you to create exceptional customer experiences.

Address
4000 Executive Pkwy Ste 400
San Ramon, California 94583
United States of America

Website
www.five9.com

Social Networks

Products/Services Offered

• AI/Analytics
• Contact Center Systems/Applications
• Managed/Hosted/Cloud Communications Services (UCaaS)

Fuze is a global cloud communications and collaboration software platform for the enterprise. Through an innovative and consumer-inspired unified experience, Fuze enables seamless transition between voice, video, messaging, and content sharing. Fuze empowers the digital workforce anytime, anywhere, and across any device. Headquartered in Boston, MA, Fuze has additional locations including New York, San Francisco, Seattle, Ottawa, London, Amsterdam, Aveiro (Portugal), Paris, Munich, Zurich, Copenhagen, and Sydney. For more information, visit www.fuze.com.

Address
2 Copley Place
Boston, Massachusetts 02116
United States of America

Website
www.fuze.com

Social Networks

Products/Services Offered

• AI/Analytics
• APIs/Integrated Communications
• Audio Conferencing Services/Devices
• IP PBXs/IP Telephony/Desk Phones
• Managed/Hosted/Cloud Communications Services (UCaaS)
• Mobile/Wireless Platform/Devices
• Team Collaboration/Chat Apps
• Unified Communications
• Video: Cloud-based Services
• Video: Desktop
• Video: Mobile
• Video: Room Systems
• Text-based Messaging (email, IM)

Products

• Fuze Platform

A recognized market leader in Communications and Collaboration, LogMeIn has a broad portfolio of products that create simpler, more intelligent ways for people to meet, connect, market, sell and train, to deepen relationships and drive better outcomes. These include award-winning products such as GoToMeeting, GoToWebinar, GoToTraining, join.me, Grasshopper, and Jive. LogMeIn’s combined communication and collaboration products support over 25 million users, with over 900 million conferencing minutes a month contributing to over 7 million meetings per month, and 12 billion voice minutes per year.

Address
333 Summer St
Boston, Massachusetts 02210
United States of America

Website
www.logmeininc.com

Products/Services Offered

• Audio Conferencing Services/Devices
• Managed/Hosted/Cloud Communications Services (UCaaS)
• Team Collaboration/Chat Apps
• Unified Communications
• Video: Room Systems

Address
500 Arguello Street
Suite 300
Redwood City, California 94063
United States of America

Website
highfive.com

Social Networks

Products/Services Offered

• Unified Communications
• Video: Cloud-based Services
• Video: Desktop
• Video: Mobile
• Video: Room Systems
• A/V Meeting Room Technologies

Logitech transforms video collaboration by offering easy-to-use and affordable tools for meeting spaces, huddle rooms, desktops, and more. Fully-compatible with leading video platforms, including Microsoft, Google, and Zoom, our USB-enabled ConferenceCams and webcams deliver crystal-clear audio and razor-sharp video to conference rooms, huddle rooms, and desktops. Our UC headsets and meeting room accessories also provide great experiences for users through high performance and award-winning design. Learn more at www.logitech.com/vc

Address
7700 Gateway Blvd
Newark, California 94560
United States of America

Website
www.logitech.com

Social Networks

Products/Services Offered

• Unified Communications
• Video: Desktop
• Video: Mobile
• Video: Room Systems
• A/V Meeting Room Technologies

Products

• Logitech Rally

  Logitech® Rally offers an Ultra-HD imaging system, delivering brilliantly sharp video, outstanding color, and exceptional optical accuracy at resolutions up to 4K. The modular audio system brings crisp, clear audio and unmatched voice clarity to the table. Rally comes standard with one speaker and one mic pod for medium and large sized meeting rooms. For larger spaces with 14 participants or more, Rally Plus offers two mic pods and two speakers for greater versatility out of the box.

• Logitech MeetUp

  Logitech® MeetUp is a premier ConferenceCam designed for small conference rooms and huddle rooms. With a superwide 120° field of view, MeetUp makes every seat at the table clearly visible. Motorized pan/tilt widens FOV up to 170°, while a low-distortion Logitech-engineered lens, Ultra HD 4K optics, and three camera presets deliver remarkable video quality and enhance face-to-face collaboration. MeetUp’s integrated audio is optimized for huddle room acoustics and delivers an exceptional sound experience.

• Logitech BRIO 4K Webcam

  Logitech BRIO is a Windows Hello-certified webcam that delivers 4K UHD and 5X zoom for truly amazing video quality. BRIO’s 4K image sensor is a next-generation powerhouse that enables 5X digital zoom, high frame rates and multiple resolutions to optimally support any compute/network environment. Advanced Logitech optics deliver razor-sharp video resolution with autofocus and 65°, 78°, and 90° FOV options.

Address
2740 North Dallas Parkway, Suite 260
Plano, Texas 75093-4834
United States of America

Website
www.masergy.com

Address
Baarsjesweg 285
Amsterdam, Noord Holland, 1058 AE
Netherlands

Website
www.messagebird.com/en-us

A global market leader in business communications powering more than two billion business connections, Mitel helps businesses and service providers connect, collaborate and provide innovative services to their customers. Our innovation and communications experts serve more than 70 million business users in more than 100 countries. For more information, go to www.mitel.com and follow us on Twitter @Mitel.

Address
350 Legget Drive
Kanata, Ontario K2K 2W7
Canada

Website
www.mitel.com

Social Networks

Address
500 Oracle Parkway
Redwood Shores, California 94065
United States of America

Website
www.oracle.com

The Pexip Infinity cloud enterprise application enables seamless communication and collaboration across incompatible video and audio technologies such as traditional video conferencing, Microsoft Teams, Skype for Business, Google Hangouts Meet, and WebRTC. Pexip is a certified strategic technology partner with both Microsoft and Google Cloud. The Infinity platform provides enterprise-scale capacity. It is designed for deployment in clouds such as Microsoft Azure, AWS, or Google Cloud Platform, or can be run on-premises in an organization's data center. Infinity powers multiple leading VCaaS providers. Pexip is headquartered in Oslo, Norway, with main offices in New York, London, and Sydney.

Address
240W 35th Street
Suite 300
New York, New York 10001
United States of America

Website
www.pexip.com

Social Networks

Address
2300 Lakeview Parkway, Suite 400
Alpharetta, Georgia 30009
United States of America

Website
www.pgi.com

Ribbon Communications has over two decades of leadership in real-time communications. Its world-class technology and intellectual property enables enterprises to adopt more collaborative and secure communications, improving employee productivity and customer engagement. Ribbon’s Session Border Controllers (SBCs) and Intelligent Edge devices transform enterprise networks from legacy environments to standards-based, secure IP architectures. The company’s Kandy Cloud offers a comprehensive set of embedded and unified communications services (CPaaS and UCaaS) to accelerate this transformation. Ribbon’s global partner community and support organization empowers enterprises to connect employees and customers from anywhere. ribboncommunications.com

Address
4 Technology Park Drive
Westford, Massachusetts 01886
United States of America

Website
ribboncommunications.com

Social Networks

Products/Services Offered

• AI/Analytics
• APIs/Integrated Communications
• Managed/Hosted/Cloud Communications Services (UCaaS)
• SIP-based Products/Session Border Controllers (SBCs)
• WebRTC

Products

• Microsoft Teams Direct Routing

  Ribbon's Microsoft Certified SBCs enable secure SIP trunking access to Microsoft Teams and Skype for Business deployments.

• Kandy UCaaS and CPaaS

  Ribbon's Kandy Cloud provides robust unified communications, collaboration and contact center services as well as APIs and SDKs that make it easy to embed communications into applications and business processes.

• Session Border Controllers (SBC)

  Ribbon offers enterprises the most comprehensive portfolio of SBCs to enable secure communications. From low cost appliances for branch offices to scalable software solutions for enterprise data centers (public or private) that support tens of thousands of sessions - even under attack.

• Ribbon Protect

  Ribbon Protect provides enterprises with a machine learning, network behavioral analytics solution for their unified communications (UC) network and fraud management. Protect enables enterprises to accurately block toll fraud, Robo-dialers as well as disseminate security policies across network “enforcers” such as SBCs and firewalls.

Serenova simplifies every aspect of the customer experience to make life easier for contact center executives, their customers and employees. The world’s most passionate, customer-focused brands achieve better interactions, deeper insights, and more meaningful outcomes with Serenova’s contact center solutions. Headquartered in Austin, Texas, Serenova has operations in California, Canada, the United Kingdom and Australia. Headquartered in Austin, Texas, Serenova also has operations in California, Canada, the United Kingdom and Australia.

Address
7300 Ranch Rd 2222, Bldg III, Suite 200
Austin, Texas 78730
United States of America

Website
www.serenova.com

Social Networks

Slack is the leading global collaboration hub that makes people’s working lives simpler, more pleasant and more productive. From global Fortune 100 companies to corner markets, businesses and teams of every kind use Slack to bring the right people together with all the right information. Slack is headquartered in San Francisco CA, and has nine offices around the world. For more information on how Slack makes teams better connected, visit slack.com.

Address
500 Howard Street
6th Floor
San Francisco, California 94103
United States of America

Website
slack.com

Social Networks

Talkdesk Enterprise Contact Center Platform empowers companies to make customer experience a competitive advantage. With enterprise class performance and consumer-like ease of use, Talkdesk easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in increased customer satisfaction, productivity and cost savings. Over 1,400 innovative enterprises around the world with thousands of seats, including IBM, Acxiom and Zumiez rely on Talkdesk to power their customer interactions. Learn more and request a demo at www.talkdesk.com.

Address
535 Mission Street
12th Floor
San Francisco, California 94105
United States of America

Website
www.talkdesk.com

Social Networks

Products

• Talkdesk Callbar

  Improve productivity with a seamless contact center experience. With Callbar, reps can make or receive calls from anywhere on their desktop, integrate with other business solutions and set up a variety of time-saving automations with CRMs like Salesforce and Zendesk. Callbar is easy to set up and agents can get ramped up with little or no training.

• Talkdesk Analytics

  A reporting & analytics suite that includes: Talkdesk Live - Monitor and optimize performance with comprehensive real-time reporting. Talkdesk Live’s API-based, customizable dashboards allow you to display what matters most to you and your team. A range of prebuilt reports helps you quickly surface trends so you can take action Talkdesk Explore - Improve contact center performance using data from any channel, device or any point in the customer journey. Talkdesk Explore is a historical reporting and business analytics tool that provides quick access to large volumes of data. Features flexible filtering, scheduling, and customization options.

• Talkdesk Omnichannel

  Engage with customers in their channel of choice. Talkdesk Omnichannel provides integrated customer support through SMS and other popular messaging apps, live chat, email, social messaging, social listening and more. Build a chatbot in minutes for effective self-service. Move seamlessly from one channel to another within a single interaction.

• Talkdesk Studio

  Empower your frontline administrators with Studio visual interaction flow designer that enables you to implement routing flows simply and without the need for coding. This gives even the most non-technical users the ability to design, build and deliver the most intricate customer journeys. Route calls based on fields in Salesforce such as case owner, lead owner and account owner. Custom call routing improves first call resolution and enables more personalized conversations.

• Talkdesk IQ

  With Talkdesk iQ, we’ve infused the power of artificial intelligence throughout the Talkdesk Enterprise Contact Center Platform. Talkdesk iQ mines billions of interactions to reveal customer insights and trends and drive predictive recommendations to optimize agent and contact center efficiency. We’ve hidden the complexity of AI, so you don’t need an army of data scientists. All you see is results in the form of better customer/agent engagement, contact center operations and decisions.

Address
311 W. Superior St.
Chicago, Illinois 60654
United States of America

Website
telnyx.com

Address
140 W. St.
New York, New York 10007
United States of America

Website
www.verizon.com

Address
11808 Miracle Hills Drive
Omaha, Nebraska 68154
United States of America

Website
www.westuc.com

Zoom helps businesses and organizations bring their teams together in a frictionless environment to get more done. Our easy, reliable cloud platform for video, voice, content sharing, and chat runs across mobile devices, desktops, telephones, and room systems. Zoom Rooms, the leading software-based conference room solution, features video and audio conferencing, wireless content sharing, and calendaring running on off-the-shelf hardware. Zoom Rooms suit any meeting or collaboration space, from huddle rooms to training centers. Zoom is a private company headquartered in San Jose, CA. Visit zoom.us and follow @zoom_us.

Address
55 Almaden Blvd Ste 600
San Jose, California 95113
United States of America

Website
www.zoom.us

Social Networks

Products/Services Offered

• Audio Conferencing Services/Devices
• Team Collaboration/Chat Apps
• Unified Communications
• Video: Cloud-based Services
• Video: Desktop
• Video: Mobile
• Video: Room Systems
• A/V Meeting Room Technologies

Products

• Zoom Meetings & Chat

  Enterprise video conferencing with real-time messaging and content sharing

• Video Webinar

  Live virtual events and broadcasting

• Zoom Rooms

  Software-based, flawless video, integrated audio, and wireless content sharing

• Business IM

  Send text, image, and audio files instantly on desktop, laptop, tablet, and mobile devices.

• H.323/SIP Connector

  Connect standards-based room systems to the Zoom cloud. Extend a consistent, cloud-based experience across all your room systems

Address
147 Saint Paul Street West, Ste. 240
Montreal, Quebec H2Y 1Z5
Canada

Website
www.x2omedia.com

Address
100 CenturyLink Drive
Monroe, Louisiana 71203
United States of America

Website
www.centurylink.com

Address
1701 JFK Blvd.
Philadelphia, Pennsylvania 19103
United States of America

Website
www.comcast.com

Address
900 N. Glebe Rd, Suite 200
Arlington, Virginia 22203
United States of America

Website
www.cyviz.com

Address
1025 E. Ball Road
Anaheim, California 92805
United States of America

Website
www.extron.com

Address
155 Bovet Road, Suite 405
San Mateo, California 94402
United States of America

Website
www.intelepeer.com

Jabra is a leading global manufacturer of audio solutions committed to engineering best-in-class communications and sound devices that enhance concentration, conversation and collaboration in the modern-day workplace.

Address
900 Chelmsford Street Tower II, 8th Floor
Lowell, Massachusetts 01851
United States of America

Website
www.jabra.com

Social Networks

Address
1009 Think Place
Morrisville, North Carolina 27560
United States of America

Website
www.lenovo.com

Mavenir is the industry’s only 100% software-based, end-to-end, Cloud Native Network Software Provider, purpose-built to redefine network economics for Communication Service Providers. Our innovative solutions pave the way to 5G, leveraging industry-leading firsts in VoLTE, VoWiFi, Advanced Messaging (RCS), Multi-ID, vEPC and vRAN. Mavenir accelerates network transformation for more than 250+ CSP customers in over 130 countries, serving over 50% of the world’s subscribers. With solutions that propel NFV evolution to achieve web-scale economics, Mavenir’ solutions drive cost reduction, revenue generation and revenue protection.

Address
1700 International pkwy
Richardson, Texas 75081
United States of America

Website
www.mavenir.com

Social Networks

Products/Services Offered

• Mobile/Wireless Services (cellular/wireless data, wireless broadband)
• Security
• SIP-based Products/Session Border Controllers (SBCs)
• WebRTC

Address
2399 Blake St., Suite 150
Denver, Colorado 80205
United States of America

Website
www2.mersive.com

NEC Corporation of America is a leading technology integrator providing solutions that improve the way people live, work, and communicate. We deliver one of the industry’s strongest and most innovative portfolios of communications, analytics, security, biometrics and technology solutions, with a special focus on safety, security, and efficiency. NEC Corporation of America is a wholly-owned subsidiary of NEC Corporation, a global technology leader with a presence in 160 countries and $25 billion in revenues.

Address
3929 W John Carpenter Fwy
Irving, Texas 75063
United States of America

Website
www.necam.com

Social Networks

Nextiva provides cloud-based communications and collaboration solutions designed to simplify the way businesses communicate. Founded in 2006 on the principle of Amazing Service®, Nextiva serves more than 150,000 businesses in the United States from its headquarters in Scottsdale, Arizona. Learn more at www.nextiva.com.

Address
8800 E Chaparral Rd, Suite 300
Scottsdale, Arizona 85250
United States of America

Website
www.nextiva.com

Social Networks

NICE inContact is the cloud contact center software leader, empowering organizations to provide exceptional customer experiences with the world’s No. 1 cloud customer experience platform, NICE inContact CXone™. CXone combines best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation to help companies act smarter and respond faster to consumer expectations. NICE inContact, a NICE company, is recognized as a market leader by Gartner, IDC, Frost & Sullivan, Ovum and DMG, and serves customers in more than 150 countries, including over 85 of the Fortune 100 companies.

Address
75 West Towne Ridge Parkway, Tower 1
Sandy, Utah 84070
United States of America

Website
www.niceincontact.com

Social Networks

Products/Services Offered

• AI/Analytics
• APIs/Integrated Communications
• Contact Center Systems/Applications
• IP PBXs/IP Telephony/Desk Phones
• Managed/Hosted/Cloud Communications Services (UCaaS)

Address
Karaportti 3
Espoo, 02610
Finland

Website
www.nokia.com

Plantronics is an audio pioneer and a leader in the communications industry. Plantronics technology creates rich, natural, people-first audio and collaboration experiences so good ideas can be shared and heard—wherever, whenever and however they happen. The company’s portfolio of integrated communications and collaboration solutions spans headsets, software, desk phones, audio and video conferencing, analytics and services. Our solutions are used worldwide by consumers and businesses alike and a leading choice for every kind of workspace. For more information visit plantronics.com.

Address
345 Encinal Street
Santa Cruz, California 95060
United States of America

Website
www.plantronics.com

Social Networks

Address
211 N. Pennsylvania Street, 4th Floor
Indianapolis, Indiana 46201
United States of America

Website
sharpencx.com

Address
2300 Berkshire Lane North, Suite 4
Minneapolis, Minnesota 55441
United States of America

Website
www.voyant.com

X2O Media provides technology and services for the emerging visual communications and real-time data visualization market. The award-winning X2O Platform represents a new category of communication tools that improve the way enterprises engage with their employees and build brand awareness. By extending standard digital signage, X2O Media's next generation corporate communications solutions reduce costs, drive safety and deliver corporate information and performance dashboards for intelligent targeting to audiences on the screens they use most - their desktop and mobile devices. Learn more at X2OMedia.com.

Address
147 St. Paul Street -249
Montreal, Quebec H2Y 1Z5
Canada

Website
www.x2omedia.com

Social Networks

Audio and video conferencing solutions from Yamaha streamline collaboration and boost productivity wherever people need to speak openly, share freely and create exceptional things. Yamaha’s considered approach to building enterprise-grade microphone systems, conference phones, and video sound bars ensures exceptional audio quality, ease of connectivity and flexibility for meetings across the table or across the globe. With core tenets of simplicity, clarity and efficiency, Yamaha brings to unified communications a passion for sound and performance that has been creating excitement and inspiration for more than 130 years.

Address
144 North Rd
Suite 3250
Sudbury, Massachusetts 01776
United States of America

Website
uc.yamaha.com

Social Networks

Products/Services Offered

• Audio Conferencing Services/Devices
• SIP-based Products/Session Border Controllers (SBCs)
• Unified Communications
• Video: Room Systems
• A/V Meeting Room Technologies

Products

• Yamaha CS-700 Video Sound Bar

  Equip your huddle room with best-in-class audio, video, and screen-sharing capabilities with this all-in-one video conferencing system. Designed with smaller spaces in mind, this wall-mounted system features ultra-wideband audio and high-quality video to bring spectacular clarity to all of your communication and collaboration needs. Integrated remote management capability makes it easier than ever for your IT department to remotely monitor, manage, and upgrade huddle room installations.

• Yamaha YVC-200 Speakerphone

  Take important calls wherever, whenever with this personal speakerphone, designed to offer professional-quality audio while connected to your laptop, phone or tablet. The built in rechargeable battery allows for complete portability for up to 10 hours, it’s the ideal device for open workspaces, huddle rooms, home offices, and travel. Available in a choice of white or black, the unit blends into any home or corporate office. Its small, lightweight, and space-saving design is perfect for portability and for deployment at laptop or mobile terminals. A headset jack allows for private listening and the option to enjoy music through the unit between calls.

• Yamaha YAI-1 Conference Ensemble

  Bring superior sound to your large conference room or boardroom with the YAI-1 Conference Ensemble, a professional USB audio solution that works straight out of the box using network wiring – no audio processing skills or AV expertise needed. Setup is easy: the system arrives pre-programmed, with microphones already paired, and the USB connection works with your existing conferencing system and standard network wires. All of the components that you’ll need are included in the bundle, from microphones to cables, along with easy-to-follow instructions that guide you through installation. Featuring the Executive Elite wireless system and microphones, along with the Yamaha MRX7-D DSP processor, it’s a flexible solution for a wide variety of conferencing applications.

• Yamaha YVC-1000 USB & Bluetooth Conference Phone

  Ideal for medium and large spaces, this intuitive communications system features separate microphone and speaker units for flexibility during audio, web, and video conferencing. Designed to support 2 external speakers and 5 daisy-chained microphones, it’s the perfect scalable solution for accommodating larger meeting rooms and additional participants. Adaptive echo cancellation and human voice activity detection (HVAD) minimize background noise, facilitating natural, stress-free conversation during every call.

• Yamaha YVC-300 Speakerphone

  Don’t be fooled by this portable conference phone’s compact design: with Yamaha technology, great sound comes in small packages. This USB and Bluetooth-enabled speakerphone outputs the highest volume in its class, delivering crisp sound that fills collaboration spaces and small conference rooms. Industry-leading sound processing technology, including adaptive echo cancellation and human-voice activity detection (HVAD), optimizes your call’s clarity by reducing background noise. Plus, its portable design makes it the ideal communications solution for setting up calls from any area of your workspace without the cost of dedicated equipment. There’s no complex setup necessary. Just take it to your meeting area and connect the USB cable to your PC for use. Simple buttons and indicator lights allow for intuitive control and stress-free use.

Address
4th-5th Fl,S. Bldg, No.63 Wanghai Rd, 2nd Software Park
Xiamen, 361008
China

Website
www.yealink.com

Address
5 Concourse Parkway, Suite 1600
Atlanta, Georgia 30328
United States of America

Website
www.arkadin.com

Address
2325 East Camelback Road, Suite 700
Phoenix, Arizona 85016
United States of America

Website
www.aspect.com

AudioCodes designs, develops and sells advanced Voice over IP (VoIP) and converged VoIP and Data networking products and applications to Service Providers and Enterprises. AudioCodes is a VoIP technology market leader focused on converged VoIP & data communications and its products are deployed globally in Broadband, Mobile, Cable, and Enterprise networks. AudioCodes’ product range includes Media Gateways, Multi-Service Business Gateways, Session Border Controllers (SBC), Residential Gateways, IP Phones, Media Servers, and Value Added Applications.

Address
200 Cottontail Ln
A101E
Somerset, New Jersey 08873
United States of America

Website
www.audiocodes.com

Social Networks

Address
9300 SW Gemini Drive
Beaverton, Oregon 97008
United States of America

Website
www.biamp.com

Address
Rue Lebeau 4
Brussels, 1000
Belgium

Website
www.bics.com

Bluescape, a leading collaboration workspace solution, enables companies to innovate, collaborate, and work together more efficiently. Its online whiteboard gives dispersed teams a visually-rich, interactive platform to work and share multiple third-party applications, documents, multi-media and web content simultaneously. Users can write, draw and add notes in real-time in the digital space to work more creatively in and beyond meetings. Founded in 2012, Bluescape is based in San Carlos, California and is a wholly owned subsidiary of Haworth.

Address
235 Madrid St, Garden Level
San Carlos, California 94070
United States of America

Website
www.bluescape.com

Social Networks

Calabrio is revolutionizing the way enterprises engage their customers with Calabrio ONE, a unified workforce optimization (WFO) and employee engagement suite—including call recording, quality management, workforce management, voice-of-the-customer analytics, and advanced reporting—that records, captures and analyzes customer interactions to provide a single view of the customer, and improve the overall agent and customer experience.

Address
400 1st Ave N, Suite 300
Calabrio
Minneapolis, Minnesota 55401
United States of America

Website
www.calabrio.com

Social Networks

Products/Services Offered

• AI/Analytics
• Contact Center Systems/Applications
• Managed/Hosted/Cloud Communications Services (UCaaS)
• Speech Rec/Speech-to-Text/Text-to-Speech/Natural Language Processing
• Video: Cloud-based Services

Products

• Calabrio Analytics

  Integrate multi channel customer input to gain unprecedented visibility and control.

• Advanced Reporting

  Visualize contact center metrics. Cross-reference data enterprise-wide. Deliver meaningful insights.

• Workforce Management

  More than optimized staffing levels, modern tools to improve predictability and performance.

• Quality Management

  Access and evaluate 100% of your customer interactions. Gain powerful insights.

• Call Recording

  Clean and simple, capture and retrieve calls quickly and accurately.

Address
200 West Street
Waltham, Massachusetts 02451
United States of America

Website
www.callminer.com

Address
Kista Science Tower, PO Box 1206
Stockholm, 164 28
Sweden

Website
www.clxcommunications.com

Address
Suite 300, One Bentall Centre 505 Burrard Street, Box 95
Vancouver, British Columbia V7X 1M3
Canada

Website
www.counterpath.com

Address
4300 E. Pacific Coast Hwy
Long Beach, California 90804
United States of America

Website
www.freeconferencecall.com/for-business

GAI-TRONCS®, a Hubbell Company, is the largest company focused on the communication needs of the world's industrial and commercial markets. Our IP solutions have removed the heavy audio cable from the equation and opened a seamless link between office and plant communications. Our HUBBCOM™ IP Devices provide aesthetically appealing communications in the form of sever-less intercom, point-to-point intercom/video, overhead speaker broadcasting, and web portal access. It additionally offers options for SIP telephone functionality, WiFi connectivity, and Bluetooth. HUBBCOM™ IP Devices provide reliable, seamless communications from the office to the harshest environments. See HUBBCOM™ products in booth #1733.

Address
3030 KUTZTOWN ROAD
Reading, Pennsylvania 19605
United States of America

Website
www.hubbell.com/gai-tronics/en

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iOFFICE is the leading workforce-centric IWMS and the only 100% SaaS platform for the Digital Workplace. iOFFICE equips workplace leaders with the real-time data and mobile tools to plan for the future. iOFFICE HUMMINGBIRD is the first Employee Experience solution AND MOBILE APP, that allows employees to find, reserve, request and receive the spaces, people and events they need while automatically collecting BI. To learn how 1400 companies like Adobe, QVC, McKesson and more are creating the most productive workplaces on earth, visit www.iOFFICECORP.com.

Address
1210 West Clay
Houston, Texas 77019
United States of America

Website
www.iofficecorp.com

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IR is a leading global provider of proactive experience management solutions for critical communications ecosystems. Prognosis for Unified Communications, Contact Center and IR Testing Solutions are the industry's preferred choice for ensuring the performance, availability and service quality of Unified Communications and Contact Center technologies from Cisco, Avaya, Microsoft Lync/Skype for Business, Oracle, Sonus, Verint and more. For further information on IR, visit www.ir.com

Address
6312 S Fiddlers Green Circle, Suite 500N
Denver, Colorado 80111
United States of America

Website
www.ir.com

Konftel is a leading company within collaboration endpoint solutions. Since 1988, our mission has been to help people in businesses around the world to have meetings regardless of distance. We know that remote collaboration is a smooth way to save time, money and contribute to a more sustainable world. Crystal clear audio and a sharp video image are essential for efficient meetings, this is why we only focus on cutting-edge technology. Our audio technology OmniSound® is built into all Konftel Conference phones and devices, sold globally under the Konftel brand and our headquarter is based in Sweden.

Address
Döbelnsgatan 19
Umeå, 903 30
Sweden

Website
www.konftel.com

Social Networks

Products/Services Offered

• Audio Conferencing Services/Devices
• SIP-based Products/Session Border Controllers (SBCs)
• Unified Communications
• Video: Room Systems
• A/V Meeting Room Technologies

Products

• Konftel C50300IPx Hybrid

  Shine together. Exceptional video conferences. Konftel C50300IPx Hybrid is a flexible premium video collaboration solution for medium and large meeting rooms. Fantastic PTZ camera, conference phone with OmniSound® and Konftel OCC Hub with HDMI for screen connection. Hybrid conferencing: combine meeting apps on your computer with telephone calls via SIP.

• Konftel C20Ego

  Huddle Room Video. Convenience in a box. Konftel C20Ego is the perfect video collaboration solution for small huddle rooms, combining the Konftel Cam20 4K conference camera and the brilliant Konftel Ego speakerphone with OmniSound® audio quality. The Konftel OCC Hub brings everything together into one convenient kit, so a single USB cable is all you need to connect the camera, the sound unit and the room’s HDMI screen to the collaboration app on your laptop.

• Konftel 300Wx

  Absolute Freedom. The Konftel 300Wx wireless conference phone allows you to hold meetings wherever is convenient for you – without worrying about network and power outlets. The wireless DECT technology is both reliable and secure. Choose a base station to suit your company’s telephony environment, SIP or analog, or connect to an installed DECT system. The rechargeable battery gives you up to 60 hours of talk time.

• Konftel 300IPx

  The Art of Easiness. One click is all it takes to start or join a meeting. Conference calls are easier than ever with the Konftel 300IPx and Konftel Unite mobile app. This versatile IP conference phone is ideal in any room right up to large auditoriums. It has a USB port and works perfectly with Skype for Business, Cisco, Avaya and other meeting tools. Konftel’s patented OmniSound® technology delivers crystal-clear, natural HD audio.

• Konftel 800

  True Conference delight. The next generation IP conference phone, with OmniSound audio, mobile app integration and daisy chain connection.

Address
1601 S. Mopac Expwy, Suite 100
Austin, Texas 78746
United States of America

Website
www.lifesize.com

Address
399 Main Street
Los Altos, California 94022
United States of America

Website
www.metaswitch.com

MiaRec, Inc. is a global provider of comprehensive Call Recording and Workforce Optimization solutions for contact centers and enterprises. MiaRec, Inc. offers advanced contact-center functionality such as Call Recording, Live Monitoring, Reporting, Speech Analytics, Screen Capture, and Agent Evaluation as an integrated all-in-one solution for optimizing contact center operations and improving customer experience.

Address
333 W Santa Clara, Suite 618
San Jose, California 95113
United States of America

Website
www.miarec.com

Social Networks

Products/Services Offered

• Contact Center Systems/Applications
• Speech Rec/Speech-to-Text/Text-to-Speech/Natural Language Processing
• Unified Communications

Products

• MiaRec WFO Suite

  MiaRec WFO Suite is a fully integrated contact-center workforce optimization solutions. It includes MiaRec Call Recording, Live Monitoring, Screen Capture, Agent Evaluation, and advanced Reporting.

• MiaRec Call Recording

  MiaRec Call Recording is an advanced, secure and reliable software solution for recording of calls in contact centers for compliance and quality management purposes.

• MiaRec Quality Management

  MiaRec Quality Management solution provides contact center managers with tools to evaluate and analyze agents' performance for exceptional customer service and better business results.

• MiaRec Recording Announcement

  MiaRec Recording Announcement is a fully automatic recording announcement, played before the call to notify the customer that the call will be recorded. Available for both inbound and outbound call scenarios.

• MiaRec Service Provider Edition

  MiaRec Service Provider Edition is a multi-tenant cloud-ready solution for service providers, offering hosted call recording and contact center management services.

Nectar’s Unified Communications Performance Management solutions deliver exceptional application, network and endpoint health and performance management. Nectar delivers the promise of UC with the most comprehensive multi-vendor UC network monitoring, diagnostics and reporting solutions for Cisco, Microsoft Skype for Business/Teams and Avaya. Nectar has revolutionized the way in which contact centers, enterprise businesses and service providers manage their UC voice, video and collaboration networks.

Address
366 North Broadway, #201
Jericho, New York 11753
United States of America

Website
nectarcorp.com

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Address
1200 Ashwood Parkway, Suite 300
Atlanta, Georgia 30338
United States of America

Website
www.noblesys.com

Address
10th floor, Calgary Board of Education 1221 8th Street SW
Calgary, Alberta T2R 0L4
Canada

Website
www.nureva.com

NVT Phybridge is the leader in Power over Long Reach Ethernet (PoLRE) using Modern LAN principles and SmartPathPoE™ technology to make IP connections efficient and cost-effective. Our CHARIoT Series of switches help customers modernize to an IP based network, transforming the existing or new infrastructure into an IP path with power. We are a North American-based technology company with global reach dedicated to practical innovation. Our number one priority is bringing innovative and affordable solutions to market that are technologically advanced as well as practical for the customer.

Address
3457 Superior Court, Unit 3
Oakville, Ontario L6L0C4
Canada

Website
www.nvtphybridge.com

Social Networks

Products/Services Offered

• Communications Systems Management, Configuration & Troubleshooting
• Internet of Things (IoT)
• IP PBXs/IP Telephony/Desk Phones
• Security
• Unified Communications

Products

• NVT Phybridge FLEX Extender Kits

  The FLEX Unmanaged Extender Kits are robust, single port solutions that work with any PoE switch brand to enable quick and easy deployment of IP endpoints over multi-pair UTP for distances up to 2,000ft (610m). That’s 6Xs farther than standard Ethernet switch, connecting up to 4 IP devices from a single UTP cable run.

• NVT Phybridge FLEX 24-Port Managed Switch

  The award-winning NVT Phybridge FLEX 24 Managed Switch is a versatile, secure, high-powered, enterprise-class, long reach managed PoE solution that delivers fast Ethernet and PoE++ (50W per port) over multi-pair UTP for up to 2,000ft (610m).

• NVT Phybridge FLEX 8-Port Unmanaged Switch

  The plug and play NVT Phybridge FLEX8 Unmanaged Switch delivers fast Ethernet and PoE++ (50W per port) over multi-pair UTP for up to 2,000ft (610m).

• NVT Phybridge PoLRE 24-Port/48-Port Managed Switch

  NVT Phybridge Power over Long Reach Ethernet 24-Port/48-Port (PoLRE 24/48) Managed Switch leverages the existing voice infrastructure to deliver Ethernet and PoE over single-pair UTP with extended reach capabilities to support IP devices up to 1,200ft (365m).

• NVT Phybridge PoLRE LPC 8-Port Unmanaged Switch

  The plug and play NVT Phybridge PoLRE LPC 8-Port Unmanaged Switch leverages the existing voice infrastructure to deliver Ethernet and PoE over single-pair UTP with extended reach capabilities to support IP devices up to 1,200ft (365m).

Address
201 Mission Street, Suite 230
San Francisco, California 94105
United States of America

Website
www.plivo.com

Address
1675 MacArthur Blvd.
Costa Mesa, California 92626
United States of America

Website
www.qsc.com

Social Networks

Red Box is the leading dedicated voice specialist, empowering organisations to capture, secure and unlock the value of enterprise wide voice. With the most open and connected platform, we capture and transcribe voice communications from over 55 systems (new and legacy), across global enterprises and SMEs. Our customers retain complete data sovereignty and we connect them to the broadest partner ecosystem to maximise the value of captured voice data. Trusted by leading organisations across financial, contact centre, government and public safety sectors we capture and secure millions of calls daily for over 3,000 customers around the world.

Address
450 Lexington Avenue
New York, New York 10017
United States of America

Website
www.redboxvoice.com

Address
13750 San Pedro Avenue, Suite 820
San Antonio, Texas 78232
United States of America

Website
www.securelogix.com

Sennheiser is among the world’s leading manufacturers of headphones, microphones, wireless transmission systems and high-quality headsets for business and entertainment. Our speakerphones and wired/wireless headsets for mobile phones, contact centers, offices and Unified Communications professionals are the result of Sennheiser’s focus on sound leadership, quality design and user focus.

Address
1 Enterprise Drive
Old Lyme, Connecticut 06371
United States of America

Website
en-us.sennheiser.com/headsets

Social Networks

ServiceNow makes work, work better for people. Our cloud-based platform and products streamline and simplify how work gets done. We deliver digital experiences that help people do their best work fast, creating great employee and customer experiences. ServiceNow (NYSE: NOW) works for you. To learn more, visit servicenow.com.

Address
2225 Lawson Lane
Santa Clara, California 95054
United States of America

Website
www.servicenow.com

Address
5800 West Touhy Avenue
Niles, Illinois 60714
United States of America

Website
www.shure.com/americas

Address
5333 Avenue Casgrain
Montreal, Quebec H2T 1X3
Canada

Website
www.smooch.io

Symbee is a new breed of developers and consultative experts; obsessed with delivering business outcomes that are focused on the Agent and Customer experience. Proudly built in the USA, Symbee’s solution suite builds connections between customers & businesses. Symbee solutions are designed to protect current investments while providing a path to leading edge customer engagement applications. Our core belief is that, great customer engagement starts by empowering the agents and business owners with solutions. Our Omni channel allows customers to engage on any media, anytime and anywhere; Symbee Connect is the connected fabric that brings it all together.

Address
1602 Indian Bay Dr.
Vero Beach, Florida 32963
United States of America

Website
symbee.co

Address
10430 Harris Oaks Blvd F
Charlotte, North Carolina 28269
United States of America

Website
www.t1v.com

TetraVX is a unified communications and collaboration (UCC) company that specializes in the delivery of cloud-based solutions. TetraVX understands every component of making a cloud UCC solution successful and provides specialized services designed to create better quality connections between employees, partners, and customers. With a product-neutral, consultative approach, TetraVX can deploy, integrate and support three industry-leading products either on-premise, in the cloud, or as a hybrid. By integrating new feature-rich, cloud platforms with current IT infrastructure and business applications, TetraVX can provide a truly customized solution for your unique UCC vision.

Address
333 W Wacker Dr. Suite 600
Chicago, Illinois 60606
United States of America

Website
www.tetravx.com

Social Networks

Products/Services Offered

• E-911/Emergency Systems
• Managed/Hosted/Cloud Communications Services (UCaaS)
• Systems Integration Services/Consulting/VAR
• Unified Communications
• A/V Meeting Room Technologies

Products

• sVX Powered by Microsoft

  sVX is an all-in-one, cloud-based Microsoft Skype for Business solution for all of your business’s IM, voice, video, and collaboration needs. With full integration into Microsoft Office, it’s easier than ever to share applications and content, increasing productivity and generating a better work environment. No matter what kind of feature you need, or which device you use, sVX is aimed to help people be and do better together.

• nVX Powered by TetraVX

  nVX is a cloud-based unified communications solution that provides the flexibility, and mobility to do business from anywhere, at anytime. Easy to implement and easy to manage, nVX provides a seamless migration of your business phone system to the cloud. nVX is a cost-effective alternative to aging on-premise solutions due to its ability to leverage pre-existing investments in hardware, licensing and end-user clients where applicable.

• cVX Powered by Cisco

  cVX is a cloud-based Cisco unified communications solution built with your business objective in mind. Get market-leading features such as call control, communications gateways, and applications delivered to you in the cloud. Whether you need to control costs, improve productivity, or boost innovation, cVX has everything you need and want in a cloud phone system.

• AlertPro

  AlertPro is an enterprise-class monitoring and analytics platform built for cloud-based Microsoft solutions. With a centralized management platform for multi-vendor network ecosystems, AlertPro ensures optimal call quality for your end-users and reduces mean resolution time for your IT departments.

thinQ offers complete control over every aspect of a business' inbound and outbound voice traffic. With an innovative Least Cost Routing (LCR) engine and the industry's only Toll-Free LCR, thinQ enables companies to take advantage of optimized calling rates across multiple providers with disaster recovery, load balancing and call analytics baked into the software. Origination services also allow companies to order both local and Toll-Free numbers and enable SMS/MMS, CNAM, LRN functionality, and more.

Address
5420 Wade Park Blvd.
Suite 100
Raleigh, North Carolina 27607
United States of America

Website
www.thinq.com

Social Networks

Products/Services Offered

• APIs/Integrated Communications
• Contact Center Systems/Applications
• Managed/Hosted/Cloud Communications Services (UCaaS)

Products

• thinQ Least Cost Routing (LCR)

  thinQ’s Least Cost Routing (LCR) cloud platform delivers high-quality call routing with optimal pricing.

• Twilio LCR Plugin

  Supercharge your Twilio Voice experience with thinQ’s powerful Least Cost Routing platform.

• thinQ Toll-Free LCR

  Our first-of-its-kind cloud solution offers control and pricing over toll-free calls.

• CNAM

  A flexible, more cost-efficient way to integrate caller ID data into your phone systems.

• thinQ Origination

  Our cloud-based origination service gives you control over carriers for inbound calls.

Address
9197 S. Peoria Street
Englewood, Texas 80112-5833
United States of America

Website
www.eloyalty.com

Address
121 South 8th Street
Minneapolis, Minnesota 55402
United States of America

Website
www.unimax.com

Vbrick offers the most scalable and secure enterprise video platform on the market. Their Rev solution enables organizations to easily and quickly adopt video across the enterprise. Organizations that adopt Vbrick can fulfill use cases across the spectrum, from CEO all hands meetings to team broadcasts to video streaming ‘office hours’ on the live streaming side, to innovative uses of recorded videos for sales and marketing, training and compliance, security, and user generated content – all with an ease and at a scale unprecedented in the industry.

Address
607 Herndon Parkway, Ste. 300
Herndon, Virginia 20170
United States of America

Website
www.vbrick.com

Social Networks

Products/Services Offered

• APIs/Integrated Communications
• Managed/Hosted/Cloud Communications Services (UCaaS)
• Video: Cloud-based Services
• Video: Desktop
• Video: Mobile
• Video: Room Systems
• A/V Meeting Room Technologies

Products

• Vbrick Rev

  Cloud-based video content management system

• Vbrick Distributed Media Engine

  Component of Enterprise Content Delivery Network (eCDN)

Verint® (Nasdaq: VRNT) is a global leader in Actionable Intelligence® solutions with a focus on customer engagement optimization, security intelligence, and fraud, risk and compliance. Today, over 10,000 organizations in more than 180 countries—including over 85 percent of the Fortune 100—count on intelligence from Verint solutions to make more informed, effective and timely decisions. Learn more about how we’re creating A Smarter World with Actionable Intelligence® at www.verint.com.

Address
175 Broadhollow Road
Suite 100
Melville, New York 11747
United States of America

Website
www.verint.com

Social Networks

Products/Services Offered

• AI/Analytics
• Contact Center Systems/Applications
• Speech Rec/Speech-to-Text/Text-to-Speech/Natural Language Processing
• Video: Desktop
• Video: Room Systems

VOSS Solutions provides multi-vendor UC management and migration technology to automate and simplify the challenge of operating today's increasingly sophisticated communications environments. VOSS-4-UC can be consumed on premises or in the cloud, and helps customers to design, deploy, operate and optimize the most advanced UC environments. VOSS MiGR8-2-UC is a highly sophisticated product that uses a revolutionary methodology to help organizations rapidly and efficiently migrate large volumes of users, devices and UC services. VOSS technology has been deployed by over 130 cloud service providers and prominent enterprise organizations across the world. www.voss-solutions.com.

Address
2301 N Greenville Avenue
Suite 270
Richardson, Texas 75082
United States of America

Website
www.voss-solutions.com

Social Networks

Address
Avenue Louise 489 B-1050 Brussels
Brussels, 1050
Belgium

Website
www.voxbone.com

Aceyus, the expert in Contact Center technology, unifies multi-platform/omni-channel data through highly customizable dashboards and optimized reporting. As companies embrace new digital channels Aceyus is at the center, keeping the focus Customer Experience with a goal of increasing satisfaction, employee engagement and bottom line profitability.

Address
10700 sikes place, suite 240
Charlotte, North Carolina 28277
United States of America

Website
www.aceyus.com

Social Networks

Address
4500 Beedie Street
Algo Communication Products Ltd
Burnaby, British Columbia V5J5L2
Canada

Website
www.algosolutions.com

Address
10020 North De Anza Blvd, Suite 200
Cupertino, California 95014
United States of America

Website
www.altiasystems.com

We are a global electronics manufacturer providing comprehensive audio solutions for commercial business environments. We save organizations time and money with effective use of audio communication systems, while also helping to maintain a safe work environment. This is accomplished with our industry-leading mass notification, life safety, VoIP and speech privacy systems. Our technologies seamlessly interface and integrate into existing and future analog and IT-based infrastructures. Our systems are used by the largest enterprise businesses such as Fortune 1000 companies, schools, universities, manufacturing plants, public transportation hubs, sports arenas, hospitals, hotels, and large retail chain stores.

Address
4545 E Baseline Road
Phoenix, Arizona 85042
United States of America

Website
www.atlasied.com

Social Networks

Address
1301 Riverplace Blvd
Ste 2529
Jacksonville, Florida 32205
United States of America

Website
www.auditmacs.com

Address
9675 W. 76th St.
Suite 130
Eden Prairie, Minnesota 55344
United States of America

Website
www.avisystems.com

BlueJeans is the meetings platform for the modern workplace and the first cloud service to connect desktops, mobile devices and room systems in one video meeting. Thousands of companies from growing businesses to Fortune 500 leaders use BlueJeans every day for video, audio and web conferencing meetings and large interactive events, so people can work productively where and how they want. For more information, visit www.bluejeans.com.

Address
516 Clyde Avenue
Mountain View, California 94043
United States of America

Website
www.bluejeans.com

Social Networks

Products/Services Offered

• Audio Conferencing Services/Devices
• Video: Cloud-based Services
• Video: Desktop
• Video: Mobile
• Video: Room Systems

Products

• BlueJeans Meetings

  BlueJeans Meetings provide easy to use, enterprise-grade video meetings with crystal clear audio powered by Dolby Voice®. With your everyday collaboration and calendaring tools integrated with BlueJeans, meeting organizers and attendees can easily communicate as if they were meeting in person.

• BlueJeans Rooms

  BlueJeans Rooms transform any room into an easy-to-use video meeting room requiring little to no end-user training and effortless IT management, while increasing workforce collaboration.

• BlueJeans Events

  BlueJeans Events provides a simple, reliable, and collaborative experience for both organizers and attendees, enabling live interactive events like town hall meetings, all hands events, and webinars.

• BlueJeans Gateway for Microsoft Teams

  BlueJeans Gateway for Microsoft Teams is the cloud video interop solution that lets you unleash the full power of Teams by connecting people in productive meetings. Certified for Teams, BlueJeans’ interoperable Gateway provides calendar integration and one-touch join for existing room systems, including Polycom, Cisco, LifeSize, and more.

Bold360 is the ultimate engagement solution delivering the richest customer profiles and fastest time-to-value. By leveraging the power of AI, Bold360 helps personalize and enhance every engagement – no matter where it takes place – allowing companies to deliver better and more consistent customer experiences seamlessly across both A.I. and agent-based interactions. Bold360 delivers groundbreaking intelligence with out-of-the-box simplicity and helps agents do what they do best – be human. For more information, visit www.bold360.com.

Address
320 Summer Street, Suite 100
Boston, Massachusetts 02210
United States of America

Website
www.bold360.com

Bridge Communications is the developer of the Bridge Operator Console for Microsoft Skype for Business (Lync), Cisco CUCM and RingCentral solutions. Our software provides powerful, affordable and scalable call handling. Bridge Operator Console solutions are designed to help get the most out of your UC investment. Our intuitive design makes them incredibly easy to use. Our Operator Consoles offer a robust feature set, combining call control with presence monitoring. All at an affordable price with features that will blow you away! Our philosophy is simple. We listen to our resellers and customers and develop solutions that exceed their expectations.

Address
1830 52nd St S
Fargo, North Dakota 58103
United States of America

Website
www.bridgeoc.com

Social Networks

Products/Services Offered

• Contact Center Systems/Applications
• Managed/Hosted/Cloud Communications Services (UCaaS)
• Unified Communications

Products

• Bridge Operator Console for Cisco CallManager

  The Bridge Operator Console is an attendant console for Cisco phone system users is a must. Without one, your employee productivity drops, your customer caller experience suffers, and it takes more resources to handle simple tasks. Bridge Operator Console is the attendant console category king for enterprise customers. It seamlessly integrates with CUCM, Jabber, Skype for Business or Lync, and UCCX/UCCE. Bridge Operator Console takes attendant console software to a new level, with machine learning AI, and a spectrum of features developed specifically for Cisco Unified Communications. You can trust the products offered by Bridge Communications like the other 30,000+ clients that have deployed our solutions.

• Bridge Cloud Suite for Cisco

  The Bridge Cloud Suite for Cisco Unified Communications offers customers more flexibility than traditional Windows desktop installations. This SaaS suite of apps runs platform independant in any modern web browser. The Bridge Cloud Suite includes the latest generation of Bridge Operator Console, Bridge Supervisor Reports and Dashboard, Bridge Company Directory, and Bridge Cisco Finesse Admin. Click the photo above for more information.

• Bridge Operator Console for Skype for Business (Lync & Teams)

  Bridge Operator Console is certified for Skype for Business and designed to be an attendant console solution for Teams, Lync 2013 and Skype for Business. It talks with your existing Skype for Business (Lync) client, and your Microsoft Exchange Server calendars and contacts (with optional Exchange Connector). By combining all of your company's status information into a single source, the operators can make split-second call decisions. Bridge Skype for Business (Lync) Operator Console offers full call control function, such as transfer, supervised transfer, conference, join, parking, hold, resume, call, redirect, voicemail and mobile transfer, and more.

• Bridge Lync Integration for Cisco CallManager (LICC)

  Users who have Cisco voice and Skype for Business face a communications gap between the 2 products. Bridge LICC bridges that gap allowing the 2 platforms to work together. LICC provides Cisco desk phone call status in Skype for Business. Users can also initiate calls from Skype for Business on their Cisco desk phone.

• Bridge Operator Console for RingCentral

  Bridge Operator Console is our flagship attendant console for RingCentral Unified Communications. Bridge Operator Console is perfect for the modern workplace. It offers full call control, predictive transfer, related people, messaging, SMS and intercom, and much more. The latest generation, which is part of the Cloud Suite, does not require any installation. It runs in any modern browser, giving the users, and system administrators maximum ease and flexibility.

Call Criteria provides comprehensive 3rd party quality assurance services combining state of the art voice-to-text technology with human analysts to evaluate agent performance for customer / agent interactions in order to maximize compliance and script adherence. Whether your QA needs revolve around calls, emails, texts, chats or otherwise, Call Criteria’s algorithmic and data driven approach allows for a highly dynamic and customizable platform, while maintaining a manageable and user friendly UI for quick adoption and integrated coaching facilitation.

Address
19525 Ventura Blvd., Suite F
Los Angeles, California 91356
United States of America

Website
www.callcriteria.com

Social Networks

Products/Services Offered

• AI/Analytics
• APIs/Integrated Communications
• Contact Center Systems/Applications
• Communications Systems Management, Configuration & Troubleshooting
• Speech Rec/Speech-to-Text/Text-to-Speech/Natural Language Processing

Products

• Human Quality Assurance

  How much more is there to say??

Address
350A Douglas Parade
Newport, Victoria 3015
Australia

Website
www.calln.com

Address
5225 Wiley Post Way Suite 500
Salt Lake City, Utah 84116
United States of America

Website
www.clearone.com

Address
17787 Waterview Parkway
Dallas, Texas 75252
United States of America

Website
www.concentrix.com

Address
5404 South Bay Road
Syracuse, New York 13212
United States of America

Website
www.cxtec.com

Address
3 Justin Court
Monterey, California 93940
United States of America

Website
cyberdata.net

Address
32922 Brookside Circle
Livonia, Michigan 48152
United States of America

Website
www.dbcommunicationsinc.com

[ CALL: 650_395_8442 ----------EMAIL: [email protected] for EnterpriseConnect2019 Discount_Code ----------Schedule_DEMO : https://calendly.com/decizone/30-min-meeting ----------VIDEO_INTRO : bit.ly/decizone-intro ] -------------------- DECIZONE IS A PLATFORM FOR STREAMLINING DECISION MAKING USING NAVIGABLE FLOWCHARTS. -------------------- DeciZone Automates Global_24x7 experience for your customer_service, troubleshooting, IT_support, Policy_administration, Compliance, HR_processes, Best_practices and Guidelines. Once a process is represented as a simple DeciZone_flowchart, DeciZone_platform will enable all your audience to virtually 'Walk_Through' the process in less_than 30_Seconds using any size browser and deliver a full_transcript of their interaction, saved in your email/CRM. __ENABLE__CONFIDENT__DECISIONS__ ----------DEMO: http://bit.ly/Should-You-Patent-Your-Idea

Address
Phone 650-395-8442 For DEMO
43106 Starr Street
Fremont, California 94539
United States of America

Website
www.decizone.com

Social Networks

Products/Services Offered

• Contact Center Systems/Applications
• Communications Systems Management, Configuration & Troubleshooting
• Managed/Hosted/Cloud Communications Services (UCaaS)
• Systems Integration Services/Consulting/VAR
• Team Collaboration/Chat Apps

Products

• DeciZone.com Platform

  DeciZone is a platform for streamlining decision making using navigable flowcharts. DeciZone automates global 24x7 experience for your customer service, troubleshooting, IT support, policy administration, compliance, HR processes, best practices and guidelines. Once a process is represented in DeciZone in the form of a simple flowchart, the platform will enable all of your audience to virtually walk through the process in less than 30 seconds using any size browser and deliver a complete transcript of the interaction saved in your email/CRM. DEMO: http://bit.ly/Should-You-Patent-Your-Idea VIDEO INTRO: bit.ly/decizone-intro Enable Confident Decisions

• DeciZone Professional Services

  DeciZone Professional Services can implement the DeciZone.com platform as well as streamline your existing processes using the best practices and optimizations to improve your operations.

Dialpad’s mission is to make business communications great. Built on the Google Cloud Platform for unmatched security, reliability and scale, Dialpad’s product suite covers the full range of modern business communications needs with Dialpad, UberConference and Call Center solutions all powered by VoiceAI. Today more than 55,000 of the world’s most innovative businesses use Dialpad and its seamless integrations with Google G Suite and Microsoft Office 365 to collaborate and be more productive.

Address
100 CALIFORNIA ST #500
DIALPAD INC
SAN FRANCISCO, California 94111
United States of America

Website
dialpad.com

Social Networks

eGain customer engagement solutions make digital transformation easy for leading brands. Based on a unified omnichannel platform for AI knowledge-powered customer engagement, our top-rated cloud applications for web, mobile, social and contact centers help deliver connected customer journeys across touchpoints, while enabling the business to optimize those journeys and contact center performance.

Address
1252 Borregas Avenue
Sunnyvale, California 94089
United States of America

Website
www.egain.com

Social Networks

Products/Services Offered

• AI/Analytics
• Contact Center Systems/Applications
• Text-based Messaging (email, IM)

Address
1732 1st Avenue #25279
New York, New York 10128
United States of America

Website
www.embrava.com

Address
16605 North 28th Ave, Suite 101
Phoenix, Arizona 85053
United States of America

Website
www.enghouseinteractive.com

AMS-IX is a not-for-profit association operating multiple independent Internet Exchanges around the world. With its innovative platforms, AMS-IX delivers high quality interconnection services and solutions to a wide range of businesses worldwide. www.ams-ix.net Epsilon is a global Cloud Centric Network service provider, extending carrier grade connectivity services to the world’s Communications and Cloud ecosystems. The company offers smart networking capabilities that combine on demand infrastructure, automation, web-based portals and APIs to give partners friction-free access to global connectivity. www.epsilontel.com

Address
New Tech Park #06-01A, Lobby A
151 Lorong Chuan
Singapore, 556741
Singapore

Website
www.epsilontel.com

We really love meetings, getting together and making things happen. Evoko are Swedish, design-driven innovators dedicated to making professional gatherings smoother, more cost-efficient and stylish. We aspire to give you the tools to make every meeting magnificent. Since 2010, Evoko Room Manager has taken the hassle out of room bookings. The original touch-screen solution for all your meeting rooms. No more double bookings, confusion and interrupted meetings. Evoko Pusco is a complete, all-in-one system made to improve public space communication. All aspects of public space communication have been merged into one simple and smart solution.

Address
100 Mechanic st Suite 2
Doylestown, Pennsylvania 18901
United States of America

Website
www.evoko.se

Products/Services Offered

• AI/Analytics
• Audio Conferencing Services/Devices
• Managed/Hosted/Cloud Communications Services (UCaaS)
• Mobile/Wireless Platform/Devices
• Video: Desktop
• Video: Mobile
• A/V Meeting Room Technologies

Products

• EVOKO LISO

  Once again, we are proud to revolutionize the way you meet. Since 2010, Evoko Room Manager has taken the hassle out of room bookings. This was the original touch-screen solution for all your meeting rooms. No more double bookings, confusion and interrupted meetings. Now we are launching the next generation room booking system: Evoko Liso. Even brighter and lovelier to look at, believe it or not. With the same mission as ever – making sure all your meeting rooms are being used in a truly effective way.

• EVOKO PUSCO

  Evoko Pusco is a complete, all-in-one system made to improve public space communication. All aspects of public space communication have been merged into one simple and smart solution – Evoko Pusco. All you have to do is plug in two cables and you are good to go!

• EVOKO GROUPIE

  Evoko Groupie is a portable wide-angle illumination lens that you can attach to any device making a video conference call so much easier. It sticks easily on the existing camera, enlarging and brightening up the field of view. Making everyone in the meeting clearly visible. Small, enlightening, sharp. Evoko Groupie has won many awards for both design and functionality, we agree it’s pretty special!

• EVOKO MINTO

  Say hello to the most important participant in your future meetings and try our new conference phone. Say goodbye to background noise, distractions and comments that can’t be heard. Evoko Minto is an intelligent, wireless conference phone that’s really easy to work with and super stylish. The Minto has a remarkable ability to hear what’s important and what isn’t, all thanks to a unique sound technology. Ready for use with your mobile phone, tablet or laptop, fast tracking you to the core of the meeting. Getting the message through to everyone — wherever you are.

• EVOKO HOME

  See the full meeting room schedule at a glance with Evoko Overview screen in Evoko Home.

Fontel, Inc. is a specialty wholesale distributor of voice, video, and data communication products, specializing in peripheral end-point devices. Fontel is committed to offering a high quality, yet competitively priced, portfolio of voice, video, and data products to dealers, resellers, and installers of voice, video, and data communication systems. Fontel’s staff provides exceptional service and support, allowing customers to offer efficient and timely service to their end-user accounts.

Address
804 E St
Aurora, Nebraska 68818
United States of America

Website
www.fontel.com

Products/Services Offered

• Audio Conferencing Services/Devices
• Systems Integration Services/Consulting/VAR
• Unified Communications
• Video: Cloud-based Services
• A/V Meeting Room Technologies

HCL Technologies is a $8.5 billion, next-generation global technology company that helps enterprises reimagine their businesses for the digital age. We offer an integrated portfolio of products, solutions, services, and IP through our Mode 1-2-3 strategy, built around Engineering Services, Digital, IoT, Cloud, Automation, Cybersecurity, Analytics, Infrastructure Management amongst others. We combine accelerated product development, innovative go-to-market, adoption of new technologies, agile and industrialized service delivery to deliver a world class customer experience. We serve multiple engineering verticals, leveraging cross-industry best practices, thereby becoming the preferred engineering partner of top global RnD corporations.

Address
330 Potrero Avenue
Sunnyvale, California 94085
United States of America

Website
www.hcltech.com

Social Networks

Products/Services Offered

• AI/Analytics
• APIs/Integrated Communications
• Contact Center Systems/Applications
• IP PBXs/IP Telephony/Desk Phones
• Unified Communications

Products

• UCC & CC Product Engineering

  End-to-end solutions for various devices and platforms including desktop, mobile, SIP phones, Call Managers, PBX / soft switches, enterprise gateways, and SIP, IMS servers Extensive expertise in Enterprise platforms applications, Mobile UC apps, Cloud applications, IMS/RCS applications, Contact center & Self Service/Admin portal, UCaaS, Cloud orchestration, NFV enablement and Certification, Analytics & NMS solutions.

• UCC & CC Professional Services/System Integration

  We provide Professional services including Product customization and globalization/location, deployment, maintenance, network migration, and System integration, L2/L3 support, Development/Sustenance, User experience design, Automation and DevOps, Interop, Certification and Testing

• DevOps & Automation Services

  HCL has widespread experience in working with the customers’ business and IT teams. We also have a strong partner ecosystem of tool developers and platform providers; their charter is to develop best practices, accelerators, and tools in collaboration with our dedicated DevOps and Agile Centre of Excellence (CoE) Practice. HCL has a 360-degree view of DevOps and Agile enablement; we help organizations to align their business, applications, and operations teams through our mature services in DevOps and Agile consulting and delivery. Be it standalone DevOps-Agile assessment of your current investments or the setting up of a full scale CoE to enable a transformation journey, HCL can take care of every need.

• AI/Analytics Services

Hive Streaming provides efficient and secure software-based video delivery solutions for organizations who embrace video in corporate communication. Our service enables enterprises to leverage their existing investment in hardware and bandwidth so their employees can view high-quality on-demand and live video on their own devices. Hive Streaming seamlessly integrates with leading enterprise video management and conferencing platforms. Hive Insights, our intuitive reporting and analytics package, enables intimate control and knowledge of video networking and viewer experience. We play an integral role in the video delivery and networking infrastructure of Fortune 500 companies across the globe.

Address
Fatbursgatan 1
Stockholm, 118 28
Sweden

Website
www.hivestreaming.com

Social Networks

Products/Services Offered

• Unified Communications
• Video: Cloud-based Services
• Video: Desktop
• Video: Mobile
• WebRTC

Products

• Hive Streaming

  Hive Enterprise Video Distribution provides a simple and powerful solution for live and on-demand enterprise video distribution. The Hive Enterprise Video Distribution solution is 100 % software based, can be centrally managed, and requires no additional hardware and comes with the following promises: - Secure - Simple to deploy - Delivers the video - Protects the network at all times - Requires no ongoing configuration

• Hive WebRTC

  With the utilization of WebRTC, your Hive Enterprise Video Distribution now reaches devices where you don’t want to deploy enterprise software. Hive WebRTC is fully compatible with the Hive Streaming Enterprise Video Distribution suite of solutions including Hive Insights. Hive WebRTC does not require installed software or browser plugins and is easily integrated with any video portal that utilizes HTML5 video players. Since Hive WebRTC is written in Typescript, it can be executed in all JavaScript-enabled runtime environments that have WebRTC support (and in particular WebRTC Data Channels support), including mobile devices with WebRTC compatible browsers.

• Hive for Microsoft

  Microsoft is continuing to expand its video capabilities for the enterprise by offering robust cloud-based applications for live communications as well as VOD content storage and management. You can create a live event in Microsoft Stream, Microsoft Teams, Yammer or Skype Meeting Broadcast and save that event as a video on demand asset for later viewing. But, to fully take advantage of the capabilities these applications offer, you need to ensure your network is up to the task. That's where Hive for Microsoft can help. We plug into Microsoft applications so that you can scale live video broadcasts without bringing down your network.

ICMI has been at the forefront of improving customer experiences for over 30 years. We are 100% focused on empowering contact center professionals to improve their skills, advance their career, and enhance the performance of their organizations. More than 50,000 organizations worldwide have joined ICMI on a collective journey to elevate the customer experience through training, events, consulting and information resources.

Website
www.icmi.com

Impact Technologies solves complex problems through intelligent, creative application of technology. Our innovative solutions deliver easy-to-use, easy-to-understand approaches to solve today’s complex challenges. Traffic Analyst minimizes the effort and cost of operating voice networks. OnTraQ Plus maximizes contact center performance by empowering staff to tailor desktops and analytics to their workflows and personal style. DAKS streamlines operational workflows with mission-critical collaboration and multi-modal notification.

Address
16253 Swingley Ridge Road
Suite 350
Chesterfield, Missouri 63017
United States of America

Website
www.impacttech.com

Social Networks

Products/Services Offered

• Audio Conferencing Services/Devices
• Contact Center Systems/Applications
• Communications Systems Management, Configuration & Troubleshooting
• SIP Trunking Services

Products

• Traffic Analyst

  Voice network management does not have to be complicated and time-consuming. By providing complete voice network visibility, Traffic Analyst’s full life cycle capacity assurance and deep call forensics tools eliminate surprises and provide answers to questions you cannot answer now for your TDM, SIP and hybrid networks. It starts with helping our clients elevate Total Caller Experience with visibility across the four links of a call. If any of these (transport, setup, conversation, termination) have problems, the call fails. In addition, Traffic Analyst offers simplified voice administration with 24x365 visibility and proactive monitoring of your network to optimize network capacity, highlight fraud, uncover idle assets and track DID and non-DID number inventory.

• OnTraQ Plus

  OnTraQ Plus gives your call center management and agents visibility and insight into the key metrics you need to keep your call centers running at a high level of performance. OnTraQ Plus’s Supervisor Client and Agent Desktop provide real-time, user-configurable displays so your team sees the information when they need it, in their preferred layout. Additionally, supervisors can leverage standard reports or customize reports with point-and-click report definition, follow complete life of call reporting including for agents’ 2nd lines, view agent activity logs and enjoy a single view of all call centers in a single view. The Agent Desktop’s intuitive browser puts real-time incoming call details, team status, messaging, call control, customer journey and work state management right at the agents’ fingertips. Agents intelligently answer calls, engage needed resources via call, chat or email and toggle quickly between supervisor-configurable states with a click of the mouse.

• DAKS

  Embedding automated communication and collaboration activities into your business workflows minimizes the delays, miscommunications and omissions that often occur in routine business processes and, more importantly, when responding to critical incidents or crisis situations. Impact offers DAKS to connect your operational support systems with your people – using the channels, modalities and devices you use to communicate, collaborate and safeguard your assets. As a high-performance, high-availability CEBP platform, DAKS enables a wide range of automated communication and collaboration tasks including broadcasts, emergency response conferences, routine scheduled and ad hoc conferences, announcement services, personal and group calling, advanced e-mail and text services, location services and more.

JPL Telecom is a UK based headset manufacture whose team is changing the professional headset industry for the best. JPL have a mission to revolutionize the headset industry with an environmental drive. Our goal is to give our partner channel sustainable headsets that will change the headset industry and will stream line their offerings, increasing sales success and giving them a reliable, high quality and fair priced headset solution.

Address
445 W Merritt Avenue
Merritt Island, Florida 32953
United States of America

Website
www.jpltele.com

With the mission to power any video experience, Kaltura’s online video platform is deployed globally across thousands of enterprises and organizations, engaging millions of employees at work and remotely. Kaltura brings innovative video solutions to enterprises, helping our clients harness video along the employee life cycle from hiring through learning & development, training, leadership communications, and collaboration. Our live and on-demand video products include a market-leading video portal, webcasting, video capture solution, integrations with leading enterprise platforms, and more to support today’s digital workplace.

Address
250 Park Ave S, 10th Floor
Kaltura
New York, New York 10003
United States of America

Website
www.kaltura.com

Social Networks

Products/Services Offered

• Video: Cloud-based Services
• Video: Desktop
• Video: Mobile

Products

• Webcasting

  xpand your reach and broadcast every event of any size, from corporate communications to customer and partner events. With an easy-to-use producer and moderator interfaces and an interactive end-user experience, it’s simple to create effective, compelling webcasts that can be delivered to any device. After the broadcast is over, automated conversion to VOD ensures the content you created can—and will—be watched again and again. With Kaltura’s world leading Webcasting platform, webcasts are no longer a one-off event; they become a reliable platform for delivering your message, as often as you need, to any audience you choose, without limits.

• eCDN

  Kaltura eCDN provides scalable and secure video delivery behind the firewall. Kaltura eCDN, combined with Kaltura’s industry leading enterprise video portal and live webcasting solution, will effectively deliver high quality video to an unlimited number of users, in any number of remote sites, on any device, with no impact on your network’s WAN/LAN.

• Kaltura Video Portal

  Kaltura MediaSpace Video Portal is a market-leading video solution that offers an incredibly flexible environment so you can unify videos from your entire company, under your branding, with your workflows, and displaying only your content. Best of all, it empowers contributors and moderators from all over the organization, removing bottlenecks to unleash the full power of video.

Address
1900 S. Norfolk St #350
San Mateo, California 94403
United States of America

Website
www.kaptivo.com

Kollective is a cloud-based, smart peering distribution platform that accelerates content delivery to the edge of the enterprise while minimizing network congestion. From live or on-demand videos, to major operating system updates and the delivery of critical patches, Kollective keeps your network connected and secure without impacting critical business applications.

Address
549 NW York Drive
Kollective
Bend, Oregon 97703
United States of America

Website
kollective.com

Social Networks

Products/Services Offered

• AI/Analytics
• Unified Communications
• Video: Cloud-based Services
• WebRTC

Products

• ECDN

  Kollective’s delivery platform is trusted by the world’s largest global enterprises, to securely deliver live streaming video, VOD & software behind the firewall. Integrated with the leading webcasting and VOD solutions, Kollective insures delivery success, improving the video experience for all your employees no matter what application you use for live webcasting or video on demand.

• Kollective IQ

  Kollective IQ is an event & network performance dashboard. It allows customers to quickly visualize, understand and share the topology of their network, and performance of an event including robust event dashboards that report on events while they’re in progress, and summary reports post event.

As an AWS Advanced Consulting Partner, Lightstream supports organizations in addressing, designing, and managing AWS cloud migration and security plans. Our team of experts provide a full portfolio of services including AWS Analytics, AWS Cloud Optimization, AWS Consolidated Billing Services, AWS Direct Connect, AWS CloudFront, AWS Chatbot Solutions, and Amazon Connect.

Address
208 N 2100 West, Suite 200
Salt Lake City, Utah 84116
United States of America

Website
ltstream.com

LogiSense provides licensed and Software-as-a-Service (SaaS) usage rating, mediation and subscription billing solutions to accelerate business growth for UCaaS, Telecom, Enterprise and the Internet of Things marketplace. LogiSense’s carrier-grade solutions are built on its proprietary, real-time usage rating and subscription billing platform. The LogiSense billing solution provides the flexibility and scalability to address the service, billing, and back-office realities facing today’s rapidly-evolving communications service providers. Founded in 1998, LogiSense currently enables service provides across the globe with a platform that processes billions of usage events, and subscriptions per month.

Address
278 Pinebush Road, Suite 102
Cambridge, Ontario N1T 1Z6
Canada

Website
www.logisense.com

Social Networks

Products/Services Offered

• AI/Analytics
• APIs/Integrated Communications
• Internet of Things (IoT)
• Managed/Hosted/Cloud Communications Services (UCaaS)
• Unified Communications

Products

• LogiSense Billing Platform

  Subscription billing and usage rating platform.

Address
503 W 38th St
Austin, Texas 78705
United States of America

Website
www.m.io

Address
390 March Road, Suite 110
Kanata, Ontario K2K 0G7
Canada

Website
martellotech.com

Address
2325 Hicks Road
Rolling Meadows, Illinois 60008
United States of America

Website
www.mutare.com

MXL is a leading manufacturer of professional communications hardware for meeting rooms, web conferencing, and huddle rooms. MXL's award winning AC-Series USB microphones are renown for providing crystal-clear speech intelligibility and user-focused design. For more information, visit www.mxlmics.com. MXL Microphones is a division of Marshall Electronics, Inc., headquarters in Torrance, California. For more information, visit www.marshall-usa.com.

Address
20608 Madrona Ave
Torrance, California 90503
United States of America

Website
www.mxlmics.com

Social Networks

Products/Services Offered

• Audio Conferencing Services/Devices
• Internet of Things (IoT)
• Unified Communications
• Video: Room Systems
• A/V Meeting Room Technologies

Newline Interactive is a manufacturer of award-winning interactive displays, intuitive software, and other interactive innovations to improve efficiency and increase productivity in the workplace. We are a leading provider of software and hardware that helps people and organizations find ways to be more successful, more efficient, more collaborative, and find more enjoyment in their work. Newline continues to push the envelope of technology, and has set the foundation to become the worldwide leader in interactive displays.

Address
101 East Park Blvd., Suite 807 (Bank of America Tower)
Plano, Texas 75074
United States of America

Website
usa.newline-interactive.com

Social Networks

Products/Services Offered

• Unified Communications
• A/V Meeting Room Technologies

Products

• TRUTOUCH X Series

  Experience meetings on an interactive display that allows for the whole team to interact without limitations by sharing not only voice and video, but also data and annotation. Take notes on a digital whiteboard with the most comfortable writing experience available on a touch screen and share information all with one button. Collaborate with anyone, anywhere no matter what device or system they use with the TRUTOUCH X Series' non-proprietary all-in-one design that combines advanced technology with elegance. From taking notes to sharing ideas, your company is always one button away from collaboration like you’ve never experienced before.

Address
Karazina St, 2
Kharkiv, 61000
Ukraine

Website
www.nixsolutions.com

Featuring live Caricaturist Doug Shannon, conference attendees can pick up their official conference t-shirt in addition to being the location of the passport challenge prize redemption.

Website
www.nojitter.com

Address
271 Waverly Oaks Road
Waltham, Massachusetts 02452
United States of America

Website
www.nwnit.com

Omilia’s Omnichannel Virtual Assistant platform provides a seamless human-like end-to-end conversational experience for customer care and self-service across all channels. Large enterprises can transform their call centers into a next-generation digital experience, say goodbye to complex IVR menu trees and poor customer service, and deploy chatbots on any digital channel, all from the same infrastructure and application. Most notably, Omilia’s deployment at Royal Bank of Canada, the 6th largest bank in North America, boasts an unprecedented 96% Semantic Accuracy and 90% Task Completion Rate with a world-record 4.26% Word Error Rate.

Address
lnomenon Ethnon 48, Guricon House
Larnaca, 6042
Cyprus

Website
omilia.com

Social Networks

Products/Services Offered

• AI/Analytics
• Contact Center Systems/Applications
• Managed/Hosted/Cloud Communications Services (UCaaS)
• Speech Rec/Speech-to-Text/Text-to-Speech/Natural Language Processing
• Text-based Messaging (email, IM)

Products

• Virtual Assistant Platform

  DiaManT® / Dialog Management Platform / Provides the infrastructure and core capabilities to power an omnichannel conversational experience, acting as a single-point of integration with enterprise systems for driving conversational dialogs on all channels.

• Speech Recognition

  deepASR® / DNN Powered Automatic Speech Recognition Engine / Automatic Speech Recognition engine that leverages the most advanced forms of Deep Learning, achieving unprecedented accuracy in recognition that routinely reaches human- level performance.

• Xpert Packages

  Xpert Packages / Pre-built Domain and Language Specific NLU Applications / Fully pre-loaded intelligent Virtual Assistant providing out-of-the- box recognition and understanding with pre-built Concept Annotation Dictionaries, Rules, and Intents for your business.

• Voice Biometrics

  deepVB® / DNN Powered Passive Voice Biometric Authentication / Authenticate customers via their unique biometric voice-print, in the background as they speak freely and naturally with the Virtual Assistant.

• Anti-Frauch

  Anti-Fraud / Fraud Detection and Prevention Mechanisms / Mechanisms for: Caller ID Profiling & Scoring, Support for Caller ID Whitelist & Blacklist, Credit Card Profiling & Scoring, Session-based Profiling & Scoring, Offline delivery of Compromised List, and differentiated NLU Call Flow based on Fraud Score

Optanix is the leader in intelligent business service assurance. The Optanix Platform delivers predictive and proactive performance and availability management across hybrid infrastructures, with a focus on real-time communications use cases. It is available as a stand-alone solution or as the engine behind Optanix's managed service offerings.

Address
1 Penn Plaza, Suite 3310
New York, New York 10119
United States of America

Website
www.optanix.com

Social Networks

Products/Services Offered

• AI/Analytics
• Contact Center Systems/Applications
• Communications Systems Management, Configuration & Troubleshooting
• Managed/Hosted/Cloud Communications Services (UCaaS)
• Unified Communications

Products

• Optanix Platform

  The Optanix Platform is an advanced service assurance platform that provides end-to-end fault management, network performance management and business impact insight for critical IT infrastructure and digital services.

• Optanix Remote Management Services (RMS)

  The world’s most demanding organizations trust Optanix to manage their mission-critical business services and service delivery infrastructure with Optanix RMS. RMS offers a comprehensive range of IT management services that maximize the benefits of the Optanix Platform and give customers access to unmatched IT expertise. These services dramatically accelerate time to value, drive down costs and bridge critical skill gaps.

Address
5155 Shiloh Rd.
Cumming, Georgia 30040
United States of America

Website
www.outpostsentinel.com

A privately-held, American-owned company, Pipkins, Inc. was founded in 1983. Headquartered in St. Louis, Missouri, the firm is a leading supplier of workforce management software for the contact center industry and other enterprise operations, providing sophisticated, cloud-based forecasting and scheduling technology, as well as other fully integrated solutions for performance management, real-time adherence, time/attendance tracking, task tracking, compliance monitoring, mentoring, collaboration, and more. Over its 35-year history, Pipkins has consistently created and delivered superior WFM software. The firm boasts 13 industry-first applications with solutions that are 3-5 years ahead of the curve.

Address
14515 North Outer 40 Road Suite 130
Pipkins, Inc.
Chesterfield, Missouri 63017
United States of America

Website
www.pipkins.com

Social Networks

Products/Services Offered

• Contact Center Systems/Applications
• Team Collaboration/Chat Apps

Products

• Vantage Point

  Vantage Point is Pipkins’ premier enterprise workforce management product, featuring comprehensive scheduling, forecasting, and planning functionality for complete enterprise-wide, front office, back office, multi-site, contact center workforce management and performance management.

• eSMART

  With eSMART, you can see everything, know everything and take action right away, giving you and your teams the flexibility and agility to maintain optimal staffing levels and peak productivity in today's fast-paced, ever-changing, omni-channel contact center environments. We've streamlined schedule management and adherence monitoring, consolidating your staff's schedules, actuals and deviation information all on one screen. The system's Intelligent Editing and Automated Editing can also significantly reduce supervisory and/or administrative time previously devoted to schedule edits and adjustments.

• IntelliVIEW

  IntelliVIEW is Pipkins’ new monitoring, mentoring and collaboration tool. It allows managers and supervisors to monitor the cameras and screens of their workers. It also allows managers, supervisors and team members alike quick and easy ways to interact and communicate with each other, and it’s conveniently embedded inside your Pipkins’ workforce management suite.

• IntelliTRACK

  Forget about the standard time clock apps you’ve used. Pipkins’ cloud-based IntelliTRACK is a time clock, a task tracker and more. And, it can be used by your entire workforce, including at-home and offsite workers. Time and attendance tracking and task tracking have never been easier.

• Omnichannel ACD

  Our new Cloud Contact Center Software Package is a sophisticated omnichannel ACD and more. Empower your agents and gain comprehensive, cost-effective, omnichannel control of your contact center operations from within a single platform with this new, cloud-hosted ACD solution powered by Bright Pattern.

RedSky is the leader in E911 solutions for the enterprise. We FIND the 9-1-1 caller, ROUTE the call to the proper PSAP, and NOTIFY administrators and emergency personnel via SMS/text, email, and 'screen pop' notifications.

Address
333 N. Michigan Avenue, Suite 1600
Chicago, Illinois 60601
United States of America

Website
www.redskye911.com

Social Networks

Address
40 King Street West
Oshawa, Ontario L1H1A4
Canada

Website
www.telecost.com

Simplify and accelerate your business communications and business with the leading global cloud communication solution. Whether you have a single office, or many locations with individual hosted PBX, RingByName provides you tools to manage them all with ease.

Address
7206 NW 31st Street
Miami, Florida 33122
United States of America

Website
www.ringbyname.com

Social Networks

Address
10532 Topeka Drive
Northridge, California 91326
United States of America

Website
www.ritaliafunding.com

Address
9401 Lee Highway
Suite 300
Fairfax, Virginia 22031
United States of America

Developers of InformaCast, a software solution for fast and reliable emergency notifications. More than 5,000 organizations in over 50 countries use InformaCast for emergency notifications and IP phone paging. Whether it's an active shooter, severe weather, or another crisis situation, InformaCast reaches the right people to increase safety and security.

Address
1002 Deming Way
Madison, Wisconsin 53717
United States of America

Website
www.singlewire.com

Social Networks

Products/Services Offered

• E-911/Emergency Systems
• Managed/Hosted/Cloud Communications Services (UCaaS)
• Security
• Unified Communications

Products

• InformaCast

  InformaCast emergency notification system provides the speed and reach organizations need to spread critical information to on-premises and mobile devices.

Affordable Multi-camera Recording & Livestreaming: Broadcast your corporate event with SlingStudio’s revolutionary multi-camera livestreaming solution, delivering HD-quality video, picture-in-picture, graphic overlays, video transitions, low-delay video conferencing mode and more. SlingStudio is streamlined for post-production, offering automatic A/V syncing and quicker turnarounds. SlingStudio complements and easily integrates with your existing equipment or helps you get started in an affordable way. You can now own a professional-quality in-house production studio that fits within your budget. Reach your key stakeholders by streaming live to Facebook, YouTube, Vimeo, Periscope or a specific RTMP site.

Address
100 Inverness Terrace East
Englewood, Colorado 80112
United States of America

Website
www.myslingstudio.com/corporate

Social Networks

Products/Services Offered

• Mobile/Wireless Services (cellular/wireless data, wireless broadband)
• Video: Mobile
• Video: Room Systems
• A/V Meeting Room Technologies

Products

• SlingStudio hub

  The industry's first portable, wireless multi-camera broadcasting platform. Monitor, record, switch, edit and stream live HD-quality video wirelessly to Facebook, YouTube, Vimeo, Twitch, Twitter/Periscope, Livestream, Ustream, Restream.io and other RTMP destinations. It's portable, affordable and easy to use.

• SlingStudio CameraLink

  Wirelessly connect your camera to SlingStudio. Use your supported HDMI camera or camcorder to wirelessly send video to SlingStudio from up to 300 feet away. CameraLink gives you professional-quality content by sending up to 1080p60 video at up to 30 Mbps using H.264 encoding. CameraLink also flexibly mounts to your camera or tripod, seamlessly integrating with your rig. HDMI D-to-C (micro-to-mini) cable included.

• Battery

  Use SlingStudio anywhere without a power cord. With up to 3 hours of battery life, the SlingStudio Battery makes it easier for anyone – from the video lover to the pro – to use SlingStudio on the go.

• USB-C Expander

  Record to external storage and stream live via Ethernet. The USB-C Expander supports wired Ethernet connectivity for livestreaming and connects to USB 3.0 hard drives and SSD drives* for alternative recording media.

• Backpack

  Store all of your SlingStudio gear and more. The SlingStudio Backpack has padded compartments to fit all of your SlingStudio devices and associated equipment, including your laptop and multiple SlingStudio Batteries and CameraLinks.

SmartAction is the leading provider of AI-powered virtual agents for contact centers. Businesses automate conversations that live agents handle today over voice, chat, and text using SmartAction’s cloud-based virtual agents. Every solution is powered by proprietary conversational AI and delivered with a dedicated team of SmartAction CX experts, who guide the transformation to automation for the most human-centric AI experience possible. For more information, visit www.smartaction.ai.

Address
300 North Continental Blvd
Suite 350
Playa del Rey, California 90293
United States of America

Website
www.smartaction.ai

Social Networks

Address
2420 Mosside Blvd
Monroeville, Pennsylvania 15146
United States of America

Website
www.sonexis.com

Address
28 Knight Street
Norwalk, Connecticut 6851
United States of America

Website
www.soundcontrol.net

Address
13 Main Street
Skibbereeb, P81K076
Ireland

Website
www.spearline.com

Products/Services Offered

• AI/Analytics
• Contact Center Systems/Applications
• Communications Systems Management, Configuration & Troubleshooting

Products

• Spearline Automated

  Spearline Automated testing allows you to make sure your contact numbers are operational at all times, no matter where they are in the world. With automated testing cycles and real-time alerts, you'll be the first to know about outages and quality issues, so you can start fixing them before they impact your customers.

• Spearline Manual

  Spearline Manual testing puts you in full control of testing and troubleshooting your global contact numbers. It allows you to pick up the phone and dial your phone number just as your global customers do.

Address
7600 Windrose Ave,
Plano, Texas 75024
United States of America

Website
www.spectrumvoip.com

With the voice revolution here, Speechmatics has used its decades of machine learning and research expertise to develop Automatic Speech Recognition (ASR), available in private or public clouds and securely on-premises. The technology can be used for real-time or pre-recorded audio and video files, pushing the boundaries of speech recognition innovation and supporting 74 languages. We’re continually developing new technology that can help customers across a variety of industries to accurately understand and transcribe spoken words, from call centres and financial enterprises to broadcast providers and beyond. Ultimately, putting speech back at the heart of communication.

Address
Brookmount Court, Kirkwood Road
Cambridge, CB4 2QH
United Kingdom

Website
www.speechmatics.com

Social Networks

Starfish is a leading software company providing communication management solutions for multi-vendor unified communication and contact center platforms for on-premise, cloud-based and hybrid environments. We provide solutions for automation, self-service, and monitoring of communication platforms including Avaya, Cisco, Genesys and Microsoft Skype for Business. Our solutions are tightly integrated with leading IT business applications including ITSM including ServiceNow, Identity Managers and HR systems. Starfish automates millions of transactions annually for many of the world’s largest enterprises and Fortune 500 companies. Our technology empowers these enterprises to become more agile and respond faster to dynamic conditions.

Address
1200 US Highway 22
Bridgewater, New Jersey 08807
United States of America

Website
starfishassociates.com

Social Networks

Address
2650 Queensview Drive, Suite 245
Ottawa, Ontario K2B 8H6
Canada

Website
www.taske.com

Address
2355 Dulles Corner Blvd, Ste 700
Herndon, Virginia 20171
United States of America

Website
www.tatacommunications.com

Address
1554 NE 3rd Ave
Camas, Washington 98607
United States of America

Website
telecomreseller.com

Address
5230 Las Virgenes Road, Suite 210
Calabasas, California 91302
United States of America

Address
295 N. Bernardo Ave, Suite 200
Mountain View, California 94043
United States of America

Website
www.velocloud.com

Address
10 Pointe Drive, Ste 200
Brea, California 92821-7620
United States of America

Website
www.viewsonic.com/us

Address
1531 Industrial Street
Hudson, Wisconsin 54016
United States of America

Website
www.vikingelectronics.com

Address
29 W 36th St
New York, New York 10018
United States of America

Website
www.vocalip.com

Voci Technologies combines artificial intelligence (AI) and deep learning algorithms to deliver the best-in-class enterprise speech analytics platform. Voci’s innovative technology and strategic partnerships enable contact centers of all sizes to extract actionable intelligence from voice data to improve customer experience, operational efficiency, and compliance requirements.

Address
Burns White Center, Suite 100
48 26th Street
Pittsburgh, Pennsylvania 15222
United States of America

Website
www.vocitec.com

Social Networks

Products/Services Offered

• AI/Analytics
• Contact Center Systems/Applications
• Speech Rec/Speech-to-Text/Text-to-Speech/Natural Language Processing

Address
535 Mission Street 14th floor
San Francisco, California 94107
United States of America

Website
www.voicebase.com

VoIP Innovations is a full-service global communications provider offering developers, businesses, enterprises, and carriers four areas of value: carrier services, programmable telco APIs (CPaaS), and a Showroom with ready to deploy partner solutions. With VoIP Innovations, customers are able to build solutions with advanced functionality like voice, WebRTC, and messaging, as well as lower costs on Toll-Free, fax, and global voice and SMS origination/termination. With 24/7 tech support, a customer oriented approach, and front and back end APIs, VoIP Innovations offers powerful advantages for creating and delivering global communications solutions.

Address
8 Penn Center West
Suite 101
Pittsburgh, Pennsylvania 15276
United States of America

Website
voipinnovations.com

Social Networks

Address
2225 East Bayshore Road
Palo Alto, California 94303
United States of America

Website
voximplant.com

Vyopta's software solution monitors your entire UC&C environment (video, voice, messaging, sharing) generating operational and business insights to improve the user experience, grow adoption, and get the most from your UC&C investments

Address
3755 S Capital of Texas Hwy, Suite 340
Austin, Texas 78704
United States of America

Website
www.vyopta.com

Social Networks

Address
36E Main St., Suite 201
Norristown, Pennsylvania 19401
United States of America

Website
www.webtext.com

Address
3400 De Maisonneuve West Suite 1135
Montreal, Quebec H3Z 3B8
Canada

Website
www.xmedius.com

Address
2 Burlington Woods Drive, Suite 100
Burlington, Massachusetts 01803
United States of America

Website
www.ziiproom.com