Company | Booth |
Afiniti
Afiniti is a leading provider of customer experience (CX) artificial intelligence (AI) that helps enterprises develop better relationships with their customers. Our CX AI optimization services and infrastructure deliver measurably better business outcomes for some of the largest enterprises in the world. Afiniti uses patented AI technology to pair participants in customer interactions based on how well they are likely to interact.
Our technology is used globally in the healthcare, telecommunications, hospitality, insurance, and banking industries, and across multiple customer experience channels.
Address 4 Wesley Street
Hamilton, 85963
Bermuda
Website www.afiniti.com
Social Networks
| 1311
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Avaya LLC
Businesses are built by the experiences they provide and, every day, millions of those experiences are delivered by Avaya. We are trusted by businesses to provide customer experience solutions for some of their most important ambitions and challenges, giving them the freedom to take their business in the directions that benefit them the most.
Avaya’s contact center and communications solutions offer innovation without disruption, helping organizations choose the right path for them to transform the customer experience while driving business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create.
Address 350 Mount Kemble
Morristown, New Jersey
07960
United States of America
Website www.avaya.com
Social Networks
| 1511
|
Bandwidth
“Best of EC” award winner in 2023, Bandwidth is a global CPaaS provider that helps enterprises deliver exceptional experiences through voice, texting, and emergency services. The Bandwidth Communications Cloud, which covers 65+ countries and over 90 percent of global GDP, is trusted for business-critical communications by the leading power platforms, large enterprises, and SaaS builders. Our award-winning MaestroTM platform helps IT teams connect best-in-class capabilities to drive better CX, reduce costs and speed time-to-value. Come to booth 1719 to see how our unique combination of composable APIs, owner-operated network, deep regulatory expertise and human support can solve your most complex challenges!
Address 2230 Bandmate Way
Raleigh, North Carolina
27607
United States of America
Website www.bandwidth.com
Social Networks
Products/Services Offered
- E-911 / Emergency Systems
- SIP Trunking Services
- Unified Communications
Products
- Maestro
Create, connect, and compose call flows with pre-built integrations and insights at your fingertips. https://www.bandwidth.com/solutions/maestro/ - CCaas Integration wtih Genesys Cloud CX
Deliver global, resilient customer experiences with Bandwidth’s BYOC solution for Genesys. https://www.bandwidth.com/integrations/genesys/
| 1719
|
Barco
At Barco, we truly believe great engineering starts with a clear vision. A vision of a better, smarter, healthier world.
Through visualization and collaboration technology, we accelerate innovation in healthcare, enterprise and entertainment to create a bright tomorrow.
ClickShare is an award-winning wireless meeting room system for easy video conferencing, collaboration and presentation in the modern workplace. It seamlessly connects your laptop to the room display, audio and video equipment in any conference room, so you can start your meeting in less than 7 seconds.
Visit us at Booth 1118 to check out our latest AND award-winning ClickShare product innovations!
Love meetings!
Barco is a global company with HQ in Kortrijk (Belgium) and Duluth, Georgia (USA). We are visioneers.
Address 3059 Premiere Pky, Suite 400
Duluth, Georgia
30097
United States of America
Website www.barco.com/en/products/clickshare-conferencing-collaboration
Social Networks
Products/Services Offered
- Audio Conferencing Services / Devices
- A / V Meeting Room Technologies
- Unified Communications
- Video: Cloud-based Services
- Video: Room Systems
Products
- ClickShare Conference CX-50 2nd generation
Since its launch, Barco ClickShare has made the hybrid meeting experience better in more than 1M meeting rooms globally. ClickShare removes the technical stress and IT burden from the hybrid meeting room for both IT Managers and the End Users. Available through both the Button and the App, ClickShare Conference instantly connects with the AV setup in the room, enabling users to walk in and get the video meeting started with a single click - ClickShare automatically connects your laptop to room devices like cameras, mics, speakers, sound bars and displays. ClickShare Conference works with any device, any Unified?Communications-and-Collaboration?platform, any peripheral, in any meeting room. Our ClickShare CX-50 2nd generation brings even more by giving every meeting participant an equal seat at the table which we call 'meeting equity'. The CX-50 2nd generation room system offers dual-screen support displaying both participants and the content side by side on two room displays. It effortlessly switches between in-room video conferencing systems and Bring Your Own Meeting (BYOM) mode which provides ultimate flexibility in any preferred room setup. Crafted from recycled, non-paint plastics and designed with lower energy consumption, ClickShare CX-50 2nd generation stands out as one of the first carbon-neutral wireless conferencing solutions in the market. - ClickShare Bar Pro
JUST ANNOUNCED (Jan 23, 2024) ClickShare Bar Pro is an award winning premium, carbon-neutral, all-in-one video bar that enables engaging, effortless wireless conferencing in medium-sized meeting rooms with any videoconferencing platform. Thanks to its advanced AV capabilities (dual screen*, 4K content sharing) and interactive features (touchback, annotation, blackboarding), it enables crystal-clear audio, sharp views and enhanced interactivity for meetings where all participants feel heard and seen. This solution offers unparalleled flexibility, allowing IT Managers to easily equip their meeting rooms. Paired with a 5-year warranty, the bar overall reduces the Total Cost of Ownership by consolidating all collaboration, audio and video functionalities into one powerful device. Premium video bar for engaging, effortless wireless conferencing offering: -Crystal-clear, high-quality stereo audio* -Advanced AI-powered 4K camera -Wired roomdock for 4K content sharing and alternative connectivity* -Advanced interactivity: touchback, annotation and blackboarding -Carbon-neutral product** - ClickShare Bar Core
JUST ANNOUNCED (Jan 23, 2024) ClickShare Bar Core is a carbon-neutral, all-in-one video bar that enables engaging, effortless wireless conferencing in small and medium-sized meeting rooms with any videoconferencing platform. This solution ensures meeting participants feel heard and seen thanks to its high-quality AV capabilities while offering simplified installation and reduced Total Cost of Ownership. Video bar for engaging, effortless wireless conferencing offering: -Crystal-clear, high-quality stereo audio* -Advanced AI-powered 4K camera -Simplified installation -Sound investment: fewer interventions, minimized downtime, future-proof platform -Carbon-neutral product**
| 1118
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Biamp
Biamp® is a leading provider of innovative, networked media solutions that connects people through extraordinary audiovisual experiences.
For over 45 years, we’ve developed professional AV solutions that enable great communication for spaces ranging from small rooms to large public venues.
Our conferencing solutions enable extraordinary communication with unparalleled ease of management, providing seamless audiovisual experiences for meeting spaces of all sizes.
Biamp The company is recognized worldwide for delivering high quality products and backing them with a commitment to exceptional customer service.
Address 9300 SW Gemini Drive
Beaverton, Oregon
97008
United States of America
Website www.biamp.com
Social Networks
Products/Services Offered
- Audio Conferencing Services / Devices
- A / V Meeting Room Technologies
- Unified Communications
- Video: Room Systems
| 301
|
DTEN
DTEN is an award-winning provider of powerful easy-to-use video meeting devices and exclusive hardware partner for Zoom and Microsoft Teams.
Since 2017, DTEN has provided simple and easy-to-use all-in-one technology that uplevels the hybrid work user experience with intuitive touchscreen collaboration, life-like video and crystal-clear audio.
Find out more at DTEN.com
Address 97 E. Brokaw Road
San Jose, California
95112
United States of America
Website dten.com
Social Networks
Products/Services Offered
- Audio Conferencing Services / Devices
- A / V Meeting Room Technologies
- Internet of Things (IoT)
- Team Collaboration / Chat Apps
- Unified Communications
- Video: Room Systems
Products
| 319
|
Five9, Inc.
Five9 is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,000 customers worldwide and facilitating billions of customer engagements annually. The Five9 Intelligent Cloud Contact Center provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to help customers reimagine their customer experience. Designed to be reliable, secure, compliant, and scalable, the Five9 platform helps increase agent and supervisor productivity, connects the contact center to the business, and ultimately deliver tangible business results including increased revenue and enhanced customer trust and loyalty.
Address 3001 Bishop Drive, Suite 350
San Ramon, California
94583
United States of America
Website www.five9.com
| 1318 1505
|
Freshworks, Inc.
Address 2950 S. Delaware Street, Suite 201
San Mateo, California
94403
United States of America
Website www.freshworks.com
| 1327
|
Fusion Connect
Fusion Connect is a next-generation managed communications service provider (MCSP) and Microsoft Cloud Solution Provider (CSP) enabling mid-market and enterprise businesses to connect people and applications globally. We tailor our highly available cloud communication and connectivity services to meet the unique needs of our clients. Our services are backed by the industry’s most comprehensive service guarantee, which includes on-time installation and 100% availability for next-generation services. For more information, go to www.fusionconnect.com or call +1-888-301-1721.
Address 210 Interstate North Parkway, Suite 200
Atlanta, Georgia
30339
United States of America
Website www.fusionconnect.com
Social Networks
Products/Services Offered
- Contact Center Systems / Applications
- Managed / Hosted / Cloud Communications Services (UCaaS)
- Team Collaboration / Chat Apps
- Unified Communications
Products
- Microsoft Teams Calling Services
Microsoft Teams Calling Services This service allows you to easily turn Teams into a complete business phone system backed by Fusion Connect's comprehensive service guarantees, including on-time installation and 100% availability for UCaaS services. You can make calls on any device, including PCs, smart phones, tablets, and Teams-enabled desk phones. - Microsoft Cloud Solutions Provider
Microsoft Cloud Solutions Provider As a Microsoft Cloud Solution Provider (CSP), Fusion Connect accelerates digital transformation by unlocking the power of Microsoft and the cloud. In addition, we can provide more flexible licensing and billing options, and real-time Tier 1 support for Microsoft 365. - Microsoft Consulting Services
Our services cover a broad range of customer needs. Whether you need to assess your current Microsoft licensing, implement Microsoft Teams Calling services, or migrate your Microsoft tenant due to a merger or acquisition, we have a team of certified consultants ready to make this happen without impacting your business operations. - Microsoft 365
The mobile workforce demands robust connectivity and access to sophisticated apps and services on any device. The comprehensive features in Microsoft 365, combined with Fusion Connect’s connectivity and security services, create the powerful solution today’s business users need to keep up with the demands of a digital world. - Contact Center
As your CCaaS provider, Fusion Connect enables a truly omnichannel customer experience. We offer a comprehensive package of communications services, including Unified Communications as a Service (UCaaS). Fusion Connect designs your CCaaS platform around your organization’s use cases. We factor in your technical and business needs to optimize costs and performance. Delivering multiple solutions: from a base-level Professional platform to an Advanced solution that gives world-class performance.
| 1305
|
Genesys
Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.
Address 1302 El Camino Real
Menlo Park, California
94025
United States of America
Website www.genesys.com
Social Networks
Products/Services Offered
- AI / Analytics
- APIs / Integrated Communications
- Contact Center Systems / Applications
- IP PBXs / IP Telephony / Desk Phones
- Managed / Hosted / Cloud Communications Services (UCaaS)
- Mobile / Wireless Services
- Unified Communications
- Voicemail / Unified Messaging
- WebRTC
Products
- Genesys Cloud™
Genesys Cloud™ unifies customer and agent experiences across phone, email, chat, text and social channels through AI-Powered Experience Orchestration. Agents can oversee customer experiences and workforce engagement management (WEM) with ease. Let artificial intelligence (AI) liberate agents from routine tasks and leverage your data to provide essential insights with a composable and future-proof platform - Pointillist®
Global organizations depend on the Pointillist® Customer Journey Management Platform to transform data from billions of customer interactions per day into journey data pipelines that support real-time analysis, modeling and orchestration. The Pointillist Customer Journey Data Hub allows you to create a single customer view across data from various sources, including CRM solutions, web clickstream, email, contact center, IVR, Voice of the Customer and customer feedback management. Streamline customer data integration using the Pointillist Agile Data Fusion methodology. Start with your most vital data sources and then incrementally expand your scope. As data flows into the platform, it resolves customer identities across sources in real time, minimizing data preparation. - Exceed.ai by Genesys
When it comes to AI-driven interactions, customers expect a human-like experience. Exceed.ai by Genesys creates seamless, two-way customer interactions. Using natural language processing, you can automate time-consuming tasks, such as lead engagement, qualification and more. This helps you scale the customer support you can provide — and the pipeline you can create — without overloading your existing workforce.
| 811
|
GoTo
Address 333 Summer Street
Boston, Massachusetts
02210
United States of America
Website www.goto.com
| 1310
|
Jabra
Address 900 Chelmsford StreetTower II, 8th Floor
Lowell, Massachusetts
01851
United States of America
Website www.jabra.com
| 600
|
Lumen
Lumen connects the world. We are igniting business growth by connecting people, data, and applications – quickly, securely, and effortlessly. Everything we do at Lumen takes advantage of our network strength. From metro connectivity to long-haul data transport to our edge cloud, security, and managed service capabilities, we meet our customers' needs today and as they build for tomorrow.
Address 100 CenturyLink Drive
Monroe, Louisiana
71203
United States of America
Website www.lumen.com
Social Networks
Products/Services Offered
- APIs / Integrated Communications
- Contact Center Systems / Applications
- Managed / Hosted / Cloud Communications Services (UCaaS)
- SIP Trunking Services
- Unified Communications
| 919
|
Microsoft
Microsoft Corporation, an American multinational technology corporation headquartered in Redmond, Washington, is a global leader in software development and technology solutions. Microsoft’s mission is to empower every person and every organization on the planet to achieve more.
Address One Microsoft Way
Redmond, Washington
98052
United States of America
Website www.microsoft.com/en-us
Products/Services Offered
- Audio Conferencing Services / Devices
- Team Collaboration / Chat Apps
- Text-based Messaging (email, IM)
- Video: Cloud-based Services
Products
| 1619
|
Neat
Neat brings people together with beautifully simple, versatile video devices and experiences. Neat's pioneering portfolio addresses the needs of today's workplace and natively supports Microsoft Teams, Zoom and a range of compelling business apps. Our Neat Pulse service gives you complete control of your device deployment, premium support care and extended warranty coverage. Neat is based in Oslo with a passionate team around the globe. Explore more at neat.no.
Address 110 E 42nd Street, Suite 815
New York, New York
10017
United States of America
Website neat.no
Social Networks
Products/Services Offered
- A / V Meeting Room Technologies
- Unified Communications
- Video: Room Systems
Products
- Neat Bar
Neat Bar is a powerful purpose-built device for any Zoom or Microsoft Teams meeting space accommodating up to ten people and pairs with our dedicated Neat Pad touch screen controller. You don't need a PC, so say goodbye to Windows and iOS updates on a Monday morning. Also, by purchasing a second Neat Pad, you can configure it as a scheduler to take your meeting room utilization to a whole new level. - Neat Bar Pro
Neat Bar Pro packs a stack of tech into a simple and elegant device. Capable of driving three large screens, it allows you to enjoy an incredibly immersive higher-quality people and content experience throughout any Zoom or Microsoft Teams meeting space. Neat Bar Pro is especially ideal for large meeting spaces. It incorporates two extreme resolution cameras and an advanced image depth sensor that combined deliver 16x zoom, so you're able to see everyone in full close-up, no matter where they are in the room. - Neat Center
Neat Center is a companion device that extends the capabilities of Neat devices and Neat Symmetry, enabling remote meeting attendees to enjoy enhanced context and engagement for a more inclusive hybrid meeting experience. It lets them follow the conversation more closely by clearly hearing and seeing their in-office teammates or others, even when those in the room are far away from the main device or facing inward, discussing something among themselves. - Neat Board
Neat Board is the complete meeting room package for Zoom or Microsoft Teams in a simple and elegant all-in-one device. With its immersive 65-inch multi-touch screen, powerful audio system and versatile wide-angle camera, Neat Board ensures you see and hear everything so vividly up close it's almost as though those on screen are right there in the room with you. Beyond video meetings and wireless content sharing, Neat Board enables your imagination to roam free thanks to annotations and whiteboarding and comes with Neat Marker, meaning you don't even have to touch the screen with your fingers. - Neat Board 50
Designed for the flexible future of work, Neat Board 50 swiftly adapts to you whenever, wherever and in whatever way you need to meet or express your ideas. This simple and elegant all-in-one device has a 50-inch touchscreen that empowers you to move, interact, create and collaborate efficiently, all within easy reach. Everything feels just right, giving you more space to think and be productive. More freedom. More choice. It’s that simple.
| 1419
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NexGen Technologies
NexGen Virtual Office is like no other virtual platform on the market. Our revolutionary technology and innovative intuitive design delivers hybrid workforces what they have been missing. This all-in-one solution builds and manages hybrid communities with accountability. Our comprehensive business management platform encourages engagement through integrated tools and customized productivity features. The dropdown 3-D floor plans encourages spontaneous interactions among remote and in-office employees. Come work smarter with your workforce today with NexGen Virtual Office!
Address 2234 North Federal Highway #1034
Boca Raton, Florida
33431
United States of America
Website www.nexgenvirtualoffice.com
Social Networks
Products/Services Offered
- APIs / Integrated Communications
- Audio Conferencing Services / Devices
- A / V Meeting Room Technologies
- Contact Center Systems / Applications
- Communications Systems Management, Configuration & Troubleshooting
- Managed / Hosted / Cloud Communications Services (UCaaS)
- Mobile / Wireless Platform / Devices
- Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
- Systems Integration Services / Consulting / VAR
- Team Collaboration / Chat Apps
- Text-based Messaging (email, IM)
- Unified Communications
- Video: Cloud-based Services
- Video: Desktop
- Video: Mobile
- Video: Room Systems
- Voicemail / Unified Messaging
Products
- NexGen Virtual Webex
NexGen Virtual Webex connects users from around the world in a virtual space that mimics the proximity of your typical brick and mortar office space. You can use the interactive virtual office maps to see who is “in” the office, leverage the easy one-click quick meet functionality to encourage spontaneous collaboration and cut back on schedule consuming meetings or chat box distraction. - NexGen Virtual Office
NexGen Virtual Office delivers remote team engagement through its countless digital interaction and productivity features. This all-in-one hybrid office platform encourages spontaneous interactions among remote and in-office team members without any outside platforms or third-party tools. - NexGen Contact Solutions
Our NexGen Contact Solutions Team offers cutting-edge Virtual Call Center technology. Our unparalleled expertise allows us to create comprehensive, sophisticated contact management programs for existing and emerging markets. We are committed to providing our client’s the very best contact solutions in the industry.
| 1701
|
NICE
At NICE we are passionate about removing the friction between companies and consumers, creating extraordinary experiences that build brand loyalty and create unbreakable bonds. We enable organizations to address today’s consumer and employee expectations, by delivering effortless, consistent, and personalized digital-first experiences with CXone, the world’s leading cloud CX platform. We are known for our innovation and comprehensive end-to-end CX approach, combining digital entry points, journey orchestration, smart self-service, prepared agents and complete performance suite, all embedded with our purpose-built CX Analytics, AI, and domain expertise.
Address 75 West Towne Ridge Parkway, Tower 1
Sandy, Utah
84070
United States of America
Website www.nice.com
Social Networks
Products/Services Offered
- AI / Analytics
- Contact Center Systems / Applications
- Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
- Systems Integration Services / Consulting / VAR
- Unified Communications
| 1011
|
Omilia Natural Language Solutions Ltd
Omilia is a Conversational AI pioneer, delivering the highest quality, automated voice and chat solutions for Customer Service. Omilia owns and provides state-of-the-art technology in Conversational AI, enabling clients to improve their customer experience, shorten response times, and reduce costs. The Omilia Cloud offering allows businesses to effortlessly identify, authenticate, and serve customers across any channel, with ready-to-go integrations, and pre-built solutions trained for specific use cases.
Address Inomenon Ethnon 50, Thekla Konteatis Court, Off. 41
Larnaca, 6042
Cyprus
Website omilia.com
Social Networks
Products/Services Offered
- AI / Analytics
- Contact Center Systems / Applications
- Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
Products
- Conversational Voice
Conversational Voice is a revolutionary method for delivering AI experiences in the voice channel. Rather than focusing on the technology behind AI, Conversational Voice applications are built around the customer experience. Standard tools like Virtual Agent Skills and miniApps configure the AI to achieve peak accuracy (Concept Identification Success Rate: CISR) and customer engagement (Task Completion Rate: TCR) without any difficult technical tasks (training an AI model, building an ontology, optimizing speech etc...). Omilia's powerful Conversational Insights experience points out opportunities to improve the customer journey. Technologies like Generative AI and Large Language Models (LLMs) enable Omilia to generate the ideal user experience automatically by analyzing existing customer interactions. - Authentication & Anti-Fraud
Add full Voice Biometrics to any Conversational Voice application. With Omilia’s Authentication and Anti-Fraud solution businesses can authenticate customers via their unique biometric voice-print, in the background as they speak freely with the Virtual Agent. Businesses can reduce AHT and improve authentication leading to increased customer & agent experience. Uniquely, Omilia permits customers to start their AI journey by deploying Anti-Fraud in their existing contact center through packaged integrations (NICE CXone, Genesys Cloud, TalkDesk, and more). This makes it easy to deploy a Conversational Voice application later--because we already have a full authentication strategy determined, and know the identities of all callers. It's also unique that Agent Assist can be added to any agent-side Voice Biometric solution in the future. - Conversational Chat
Any Conversational Voice application can be deployed as a Conversational Chat application with very little modification to the underlying application behavior. This includes full support for the website initiating the chat: passing key data into the application, redirecting the calling website to new/additional content, gathering, and feeding web analytics (Google Analytics), providing a standard chat widget that can refactor to any application, and being pre-integrated to existing Contact Center providers (NICE CXone, TalkDesk, Salesforce, and more). - Agent Assist
Omilia’s Agent Assist provides agents with personalized coaching and contextually relevant real-time assistance whilst they’re serving customers to ensure they can fulfill their requests quickly and seamlessly, helping boost customer satisfaction. It is also your agent’s personal intelligent virtual assistant. It advises your agents based on the caller’s interest or specific problem so they can provide targeted guidance and complete tasks to improve customer engagement. Agents can ask Agent Assist questions or initiate tasks for it to perform during live calls with customers, freeing them to focus on delivering timely, personalized service and leaving transaction execution, information retrieval and other repetitive or time-consuming tasks to AI. Omilia’s Agent Assist moves you closer to a fully enabled AI-powered call center. Together with powerful virtual assistants, call center agents are now empowered to drive better outcomes faster, so you can extract the highest value from every inch of the agent’s desktop. - Conversational Insights
Omilia Conversational Insights offers comprehensive call center analytics through its Dashboards and Monitoring Tools, enabling fine-tuning of your applications. These tools provide advanced conversational analytics, delivering deep insights into customer interactions and pinpointing areas for Bot enhancement.
| 1218
|
Salesforce.com, Inc.
Address Salesforce Tower, 415 Mission Street, 3rd Floor
San Francisco, California
94105
United States of America
Website www.salesforce.com
| 927
|
Spectrum Enterprise
Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America’s largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks. A full suite of Unified Communications, Collaboration, Video Conferencing and SIP Trunking Solutions and TV solutions. We also offer an suite of managed security Edge/DDos/SASE Offerings. Spectrum Enterprise’s industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs.
Address 400 Washington Blvd
Stamford, Connecticut
06902
United States of America
Website enterprise.spectrum.com
Social Networks
Products/Services Offered
- Contact Center Systems / Applications
- Managed / Hosted / Cloud Communications Services (UCaaS)
- Team Collaboration / Chat Apps
- Unified Communications
- Video: Cloud-based Services
| 1519
|
Talkdesk
Talkdesk® is a global cloud contact center leader for enterprises of all sizes. Talkdesk CX Cloud and Industry Experience Clouds help enterprises deliver modern customer service their way. Our trusted, flexible, and innovative contact center platform leverages AI and automation to drive exceptional outcomes for their customers and improve the bottom line. Serving enterprise customers in over 100 countries, we partner with our customers to deliver continuous innovation and breakthrough results.
Address 201 Spear Street, Suite 1100
San Francisco, California
94105
United States of America
Website www.talkdesk.com
Social Networks
| 1729
|
Twilio
Today's leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world. Twilio enables companies to use communications and data to add intelligence and security to every step of the customer journey, from sales to marketing to growth, customer service and many more engagement use cases in a flexible, programmatic way. Across 180 countries, millions of developers and hundreds of thousands of businesses use Twilio to create magical experiences for their customers. For more information about Twilio (NYSE: TWLO) visit www.twilio.com.
Address 101 SPEAR STREET
San Francisco, California
94105
United States of America
Website www.twilio.com
Social Networks
| 911
|
Verizon Business
Verizon offers a suite of integrated solutions that address key challenges in enterprise communication, collaboration, and customer experience. To advance their customer-centric business outcomes, companies need cutting-edge communications solutions that build upon an intelligently architected IT infrastructure—unified communications, next-gen contact centers, team collaboration and work spaces, cloud communications, video and AV capabilities, and the meaningful integration of artificial intelligence, machine learning, and speech technologies.
Address One Verizon Way
Basking Ridge, New Jersey
07920
United States of America
Website www.verizon.com/business/products/voice-collaboration
Social Networks
Products/Services Offered
- Contact Center Systems / Applications
- Internet of Things (IoT)
- Managed / Hosted / Cloud Communications Services (UCaaS)
- Mobile / Wireless Platform / Devices
- Unified Communications
| 619
|
Yealink
Yealink (Stock Code: 300628) is a global-leading provider of Unified Communication & Collaboration Solutions specialized in video conferencing, voice communications, and collaboration, dedicated to helping every person and organization embrace the power of "Easy Collaboration, High Productivity". With best-in-class quality, innovative technology, and user-friendly experiences, Yealink is one of the best providers in more than 140 countries and regions, ranks No.1 in the global market share of IP Phone, and is the Top 5 leader in the video conferencing market (Frost & Sullivan, 2021).
Address NO.666 Hu’an Road Xiamen, Huli District 361009 China
Xiamen, Fujian
361009
China
Website www.yealink.com
Products/Services Offered
- Audio Conferencing Services / Devices
- A / V Meeting Room Technologies
- Unified Communications
- Video: Desktop
- Video: Mobile
- Video: Room Systems
Products
| 1411
|
Company | Booth |
Algo Communication Products Ltd
Algo IP Endpoints deliver effective communication for Voice Paging, Emergency Alerting, and Secure Door Entry. Algo's portfolio includes IP speakers, displays, intercoms, paging adapters, strobe lights, supervision controllers, and accessories designed for VoIP Unified Communication and mass notification systems. Established in 1968, Algo is a leader in manufacturing reliable, compatible communication endpoints. Their products ensure ease of deployment and superior user experience. Trusted by leading communication companies, Algo endpoints have proven compatibility with over 60 platforms and seamlessly integrate into almost any VoIP system. Visit Algo at Enterprise Connect to discover how their innovative offerings can transform your communication needs.
Address 4500 Beedie Street
Burnaby, British Columbia
V5J 5L2
Canada
Website www.algosolutions.com
| 518
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ASC
ASC is a worldwide leading provider of software and cloud solutions in omni-channel recording, quality management, and analytics. Among our target groups are all companies that record their communications, especially financial service providers, contact centers, and public safety organizations. We offer solutions for recording and AI-based analysis and evaluation of all communications – with full flexibility as a cloud service, on-premise, or hybrid solution. Headquartered in Germany with subsidiaries in 14 countries and experienced system integration partners in over 60 countries, ASC is the #1 Europe-based player in its industry.
Address 101 Crawfords Corner Road, Suite 4126
Holmdel, New Jersey
07733
United States of America
Website www.asctechnologies.com/english
Social Networks
| 522
|
AudioCodes
AudioCodes is a market leader in the design and development of advanced Voice-over-IP (VoIP) and converged VoIP and Data networking products and applications for service providers and enterprises. Its products are deployed globally in broadband, mobile, cable and enterprise networks. AudioCodes provides a range of innovative, cost-effective products including Media Gateways, Multi-Service Business Routers (MSBRs), Session Border Controllers (SBCs), IP Phones, Media Servers, Value-Added Applications and Professional Services. AudioCodes underlying VoIPerfectHD™ voice technology leverages the company’s leadership in DSP, voice coding and voice processing technologies to deliver enhanced intelligibility and an improved end user voice communication experience. Visit our website: www.audiocodes.com.
Address 80 Kingsbridge Rd
Piscataway, New Jersey
08854
United States of America
Website www.audiocodes.com
Social Networks
Products/Services Offered
- Audio Conferencing Services / Devices
- A / V Meeting Room Technologies
- Contact Center Systems / Applications
- IP PBXs / IP Telephony / Desk Phones
- Managed / Hosted / Cloud Communications Services (UCaaS)
- SIP-based Products / Session Border Controllers (SBCs)
- SIP Trunking Services
- Team Collaboration / Chat Apps
- Unified Communications
- Video: Cloud-based Services
- Video: Room Systems
- WebRTC
| 826
|
AVer Information Inc.
Founded in 2008, AVer is an award-winning provider of education technology, healthcare and video collaboration camera solutions that improve productivity and enrich learning. From accelerating learning in the classroom, safely supporting patient care, to increasing competitive advantage for businesses, AVer solutions leverage the power of technology to help people connect with one another to achieve great things. Our product portfolio includes Professional Grade Artificial Intelligence Enabled Auto Tracking Cameras, Medical Grade PTZ Cameras, Zoom and Microsoft Teams Certified Enterprise Grade USB Cameras, Document Cameras and Classroom Audio Solutions. We strive to provide industry leading service and support that exceeds our customer's expectations. We are also deeply committed to our community, the environment and employ stringent green processes in all we do. Learn more at averusa.com and follow us @AVerUSA.
Address 668 Mission Court
Freemont, California
94539
United States of America
Website www.averusa.com
Social Networks
Products
- VB350 - Dual Lens Enterprise-Grade 4K PTZ Video Bar for Medium & Large Rooms
Elevate your video conferencing experience with the VB350, the premium version of all-in-one solutions. Boasting a sleek, streamlined design, dual 4K lenses for crystal-clear visuals, seamless lens switching, enhanced audio technology, and effortless setup, it's the perfect choice for transforming your mid-to-large conference rooms into premium audio and video hubs. Make the leap to next-level video meetings with the VB350 and unlock a new era of meeting equity, productivity, and engagement. - CAM520 Pro3 - Enterprise Grade Conferencing Camera for Mid-to-Large Rooms
The AVer CAM520 Pro3 is a versatile Full HD PTZ video conference camera with a 36X total zoom, upgraded AVer SmartFrame, Preset Framing, Smart Composition, and a Sony WDR Sensor. It also provides three output options, including HDMI, for versatile streaming. What sets the CAM520 Pro3 apart is Smart Composition, an embedded AI feature that instantly captures meeting participants' images to enhance video conferencing for meeting equity in medium to large meeting rooms. - VC520 Pro3 - Enterprise Grade Conference System for Mid-to-Large Rooms
The VC520 Pro3 is an advanced video conferencing system, featuring a 36X* total zoom PTZ camera, enhanced AVer SmartFrame, Preset Framing, and a Sony WDR sensor. In addition, it provides 3-way outputs, including HDMI connectivity, expanding the scope of streaming options and elevating the overall video and audio experience. What distinguishes the VC520 Pro3 is the connectivity through a single USB cable, making the installation process simple and a perfect option for BYOD or dedicated PC scenarios. The VC520 Pro3 Smart Composition feature – an embedded AI function – captures high-quality closeup images of meeting participants. Coupled with an extended speakerphone solution, the VC520 Pro3 ensures an unparalleled video conferencing experience. - CAM570 - 4K Dual Lens Audio Tracking Camera for Medium and Large Rooms
The CAM570 is a PTZ conferencing camera, with premium-grade features that enable users to deliver in-person meeting experiences to remote participants. The CAM570 features a 4K dual-lens camera with 36X total zoom and an AI lens with 95-degree FOV. AVer’s beamforming technology guides the PTZ camera to focus on the most relevant activity in a meeting, meanwhile eliminating unnecessary audio with mouth and human voice detection. The CAM570 includes three pairs of built-in voice sensors with beamforming technology and two 4K lenses to track speakers up to 10 meters away. The CAM570 is Zoom and Microsoft Teams certified and works seamlessly with Google Meet and other video conferencing platforms. - CAM550 - Dual Lens Camera with AI Technology
The CAM550 a 4k dual lens camera equipped with an AI lens for automated PTZ functionality, which delivers a full view of meeting attendees and detects newcomers. The Smart Gallery feature puts up clear views of every participant during video calling, weather you are in a large conference room or working remotely. Enable gesture control camera operation to enjoy a fluent, safe video calling experience. 4K dual-lens camera technology captures the room in its entirety, providing a premium conferencing experience for mid-to-large scale rooms.
| 1226
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BICS
Address Boulevard du Roi Albert II, 27
Brussels, B-1030
Belgium
Website www.bics.com
| 1104
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Calabrio
Calabrio is a trusted ally to leading brands. The digital foundation of a customer-centric contact center, the Calabrio ONE workforce performance suite helps enrich and understand human interactions, empowering your contact center as a brand guardian. We maximize agent performance, exceed customer expectations, and boost workforce efficiency using connected data, AI-fueled analytics, automated workforce management and personalized coaching. Only Calabrio ONE unites workforce optimization (WFO), agent engagement and business intelligence solutions into a true-cloud, fully integrated suite that adapts to your business.
Address 241 5th Ave. North, Suite 1000
Minneapolis, Minnesota
55401
United States of America
Website www.calabrio.com
Social Networks
| 1127
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Cognigy
Cognigy is revolutionizing the customer service industry by providing the most cutting-edge AI workforce on the market. Its award-winning solution empowers businesses to deliver exceptional customer service that is instant, personalized, in any language, and on any channel. Through the perfect combination of Generative and Conversational AI, Cognigy’s AI Agents are shaping the future of customer service, increasing customer satisfaction, and supporting employees in real-time.
Over 1000 brands worldwide trust Cognigy and its vast partner network to create AI customer service agents for their business. Cognigy's impressive worldwide customer portfolio includes Bosch, Frontier Airlines, Lufthansa Group, Mercedes-Benz, and Toyota.
Address 535 Mission St 14th Floor
San Francisco, California
94105
United States of America
Website www.cognigy.com
Social Networks
Products/Services Offered
- AI / Analytics
- Contact Center Systems / Applications
| 801
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Cyara
Cyara revolutionizes the way businesses transform and optimize their customer experiences. Cyara's AI-based CX Assurance Platform empowers enterprises to deliver flawless interactions across voice, video, digital, and chatbot experiences. With Cyara, businesses improve customer journeys through continuous innovation while reducing cost and minimizing risk. With a 96% customer retention rate and a world-class Net Promoter Score (NPS), today's leading global brands trust Cyara every day to deliver customer smiles at scale.
Address 805 Veterans Blvd, Suite 105
Redwood City, California
94063
United States of America
Website www.cyara.com
Social Networks
Products/Services Offered
- AI / Analytics
- Contact Center Systems / Applications
- Communications Systems Management, Configuration & Troubleshooting
- Unified Communications
- WebRTC
Products
- Cyara Pulse
Your partner in monitoring live CX to ensure performance continuously meets customer expectations. Pulse monitors more than just technology, exploring deep into every layer of CX, assessing things like voice and audio quality, integrations, applications, and system handoffs. Pulse automatically delivers alerts, organized analytics, customizable dashboards and drill-down data generated from always-on, active monitoring. - Cyara Voice Assure
Voice Assure ensures your global contact numbers are operational with proactive and automated testing. It provides global phone number testing that enables you to understand and replicate your customers' calling experiences from across the globe. This visibility allows you to proactively, and accurately stay ahead of any issues that may arise before they negatively impact your customers. - Cyara testRTC
Your solution for WebRTC testing, monitoring and support capabilities built for the new generation of WebRTC-based communications applications. testRTC provides infrastructure monitoring, testing, support, troubleshooting and user monitoring to ensure your WebRTC applications are performing as you expect at all times. - Cyara Botium
Botium is the world's #1 conversational AI testing and training platform. Botium is an all-in-one automated quality assurance platform equipped with every functionality and test type required to optimize, maintain and monitor your voicebots and conversational AI. - Cyara ResolveAX
ResolveAX empowers cloud contact centers to see, track, manage and resolve issues that negatively impact live calls with customers through real-time agent environment monitoring. It runs in the background of agents workstations, passively monitoring live calls and the agents' environments. It collects real-time system performance data and shares this with your team, so that issues can be resolved before they impact your customers.
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Deepgram
Address 548 Market Street
San Francisco, California
94104
United States of America
Website www.deepgram.com
| 1029
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DialedIn
DialedIn is a powerful, affordable, and reliable call center software solution. With over 25 years of industry experience, we offer real solutions that enhance productivity and profitability. Our customizable software provides a solution for inbound and outbound call management, multi-channel support, compliance management, call logging and recording, and more. With DialedIn, you can improve customer satisfaction, make data-driven business decisions, increase agent productivity, lower operation costs, and maximize your call center's potential. Our modern call center software can be set up and running in minutes, not weeks. Choose DialedIn for the perfect call center software solution tailored to your needs.
Address 900 S. Pine Island Rd, Suite 390
Plantation, Florida
33324
United States of America
Website www.getdialedin.com
| 401
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eGain
eGain Knowledge Hub automates and orchestrates customer engagement across touch points. Powered by AI and analytics, our secure cloud solution delivers personalized digital-first experiences, quick business value, and easy innovation. Visit www.egain.com for more info.
Address 1252 Borregas Avenue
Sunnyvale, California
94089
United States of America
Website www.egain.com
Social Networks
Products/Services Offered
- AI / Analytics
- Contact Center Systems / Applications
- Unified Communications
Products
- eGain Knowledge Hub
Rated #1 by analysts, the eGain Knowledge Hub is a comprehensive knowledge management solution that improves customer service and empowers employees–agents, knowledge authors, and operations managers. - eGain Conversation Hub
Rated #1 by Gartner and Forrester for digital customer engagement, the eGain Conversation Hub enables businesses to engage customers in a personalized, proactive, and intelligent manner across digital touchpoints, while integrating out of the box with telephony. Infused with contextual knowledge and AI-powered guidance from the eGain Knowledge Hub and informed by insights from the eGain Analytics Hub, the Conversation Hub includes virtual assistance, self-service, and a digital-first omnichannel advisor desktop that supports the broadest array of interaction channels, while providing a 360-degree view of customer interactions and transactions to the agent. - eGain Analytics Hub
eGain Analytics Hub makes it easy to measure and manage omnichannel contact center operations. Create informative reports, data visualizations, and dashboards effortlessly. Take optimization to the next level by slicing and dicing data any which way you want. - eGain AssistGPT
An integral part of the eGain Knowledge Hub™ and powered by Generative AI out of the box, eGain AssistGPT™ is a comprehensive no-code solution that helps automate knowledge creation, omnichannel delivery, and optimization. It helps customers find answers in their journeys and contact center agents, knowledge authors, and business analysts in the flow of their work.
| 412
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Intrado
Intrado's 911 and safety solutions for enterprise span E911, end-to-end incident management, compliance for private wireless networks, and situational awareness and supplemental data via IoT devices.
Address 1601 Dry Creek Dr
Longmont, Colorado
80503
United States of America
Website www.intrado.com
Social Networks
| 905
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IR
IR is the leading global provider of observability solutions tailored for large enterprises within the unified communications and collaboration industries. IR's cutting-edge IR Collaborate software, powered by the Prognosis Platform, excels in monitoring, troubleshooting, and optimizing multi-vendor unified communication and collaboration environments. IR Collaborate simplifies intricate data streams, unveils actionable insights, and safeguards critical systems, ensuring seamless business continuity. Empowering more than 600 enterprises worldwide, IR Collaborate delivers end-to-end visibility, streamlines operations, minimizes downtime, and achieves cost savings. For more information, visit IR.com.
Address 4700 S. Syracuse Street, Suite 1000
Denver, Colorado
80237
United States of America
Website www.ir.com
Social Networks
Products/Services Offered
- AI / Analytics
- Contact Center Systems / Applications
- Communications Systems Management, Configuration & Troubleshooting
- IP PBXs / IP Telephony / Desk Phones
- Unified Communications
| 1005
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LeapXpert
LeapXpert, the responsible business communication pioneer, provides enterprises peace of mind through compliant and secure communication solutions. Founded in 2017, the company is headquartered in New York, with offices in the UK, Israel, and Asia.
The LeapXpert Communications Platform enables, captures, and manages business conversations conducted over consumer messaging applications and voice channels. It enables enterprises to achieve regulatory compliance and meet strict governance policies through its comprehensive data recordkeeping and unrivaled data security and control capabilities. Users benefit from choosing the right communication channel for best efficiency and client satisfaction while meeting their enterprise compliance, governance and security needs.
Our customers include tier 1 and 2 financial institutions in the US, EMEA and APAC. LeapXpert has been recognized by many industry awards including Microsoft ISV Partner of the Year, Gartner Cool Vendor, UC Awards, Banking Tech Awards, RegTech Insight Award USA, and Regtech100.
For more information on LeapXpert, visit https://www.leapxpert.com or follow us on LinkedIn.
Address 230 Park Avenue
New York, New York
10169
United States of America
Website www.leapxpert.com
Social Networks
Products/Services Offered
- AI / Analytics
- APIs / Integrated Communications
- Mobile / Wireless Services
- Team Collaboration / Chat Apps
- Text-based Messaging (email, IM)
- Unified Communications
- Voicemail / Unified Messaging
| 1004
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Lightyear
Lightyear automates the procurement and management of enterprise telecom services while leveraging proprietary data to enable better, faster decision making. Lightyear consolidates all of your carrier agreements, providing a dashboard view into your telecom “system of record,” while automating inventory management, ticketing, and contract renewal shopping. And with more than 1,200 carrier integrations worldwide and the most powerful dataset in business telecom, Lightyear combines network and pricing intelligence to help you optimize vendor and solution selection.
Address 90 State Street, Suite 700
Albany, New York
12207
United States of America
Website lightyear.ai
Social Networks
Products/Services Offered
- APIs / Integrated Communications
- Audio Conferencing Services / Devices
- Communications Systems Management, Configuration & Troubleshooting
- Internet of Things (IoT)
- IP PBXs / IP Telephony / Desk Phones
- Mobile / Wireless Platform / Devices
- Mobile / Wireless Services
- Systems Integration Services / Consulting / VAR
- Text-based Messaging (email, IM)
Products
- Lightyear Telecom Procurement
Automate telecom procurement from RFP through implementation for one site or hundreds — all backed by the industry’s most robust dataset. Configure an internet, WAN, colocation, or voice request for one site or hundreds in seconds using our network configuration questionnaire. Templatize network configurations for even easier RFP creation. With Lightyear, you leverage over 1,000 vendor integrations and the industry’s most current and robust dataset to receive the most exhaustive set of bids at the best prices every single time. - Network Inventory Management
Establish a Digital System of Record for Your Network. Automate telecom inventory management and establish a digital system of record for all your network services, continuously optimizing your service footprint and network operations. Lightyear will organize an accurate digital record of every network service, vendor, and cost in your footprint, providing you fingertip access to 25+ data points per service and custom visualizations of your network. Gain transparency into contract details such as end dates, notice periods, and price escalations, with continuous cost optimizations. - Lightyear Bill Consolidation
Remove the headache of telecom invoicing and payments across multiple vendors and services. With bill consolidation, all of your telecom services are invoiced on a single easy-to-understand monthly bill. Monthly reviews are conducted to ensure that you’re not overpaying for services, and granular cost details are maintained in your Network Inventory dashboard for review at any time. Pay one, simple monthly invoice and let Lightyear handle the rest.
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MAXHUB
MAXHUB is an industry-leading provider of integrated communication and display solutions. As an R&D-led organization, MAXHUB develops a range of industry-leading solutions that help keep people seamlessly connected and make teamwork more efficient and effective.
For more information about MAXHUB, visit www.maxhub.com.
Address 21076 Bake Parkway, Suite 106
Lake Forest, California
92630
United States of America
Website www.maxhub.com/en
Social Networks
Products
- MAXHUB XCore Kit or X10-VB Kit
MAXHUB provides tailored solutions MAXHUB focuses on developing cutting-edge technologies and smart applications that are optimized for use in enterprise businesses. We offer easy-to-use, high-quality conferencing solutions for all room sizes.?XCore Includes compute and touch panel. Focus, small, and Teams Signature rooms. Expanding on the foundation of the XCore Kit, the MAXHUB XT10-VB Kit incorporates a UC S07 Videobar. X10-VB Kit includes Xcore kit and S07 Videobar. www.maxhub.com/us/xcore-kit - MAXHUB CMA Series Commercial Display?
MAXHUB Commercial display commands attention in any meeting space with bold visual displays, professional 4K imaging, and flexible capabilities. The non-glare panel ensures the highest quality viewing experience in every space, regardless of viewing conditions. Wireless BYOD screen sharing, along with a superior visual display allows you to engage audiences effortlessly, even in sizeable venues. MAXHUB Digital Signage interfaces with popular devices, creating ease of use and flexibility in a BYOD world.? www.maxhub.com/us/cma_series - MAXHUB UW Series Ultra-Wide Commercial Display
MAXHUB’s ultra-wide 105” display panel allows users to deliver a rich video conferencing experience, engage participants, showcase more content, and address the challenges facing hybrid workforces. Create an engaging experience perfect for utilizing an extended display with integrated whiteboarding, smart sensors, and curated applications. Use the additional screen real estate to serve up new video layouts, increase engagement, and utilize applications specifically geared toward 21:9 screen ratio. www.maxhub.com/us/uw-series - MAXHUB V6 Interactive Flat Panel Display
The MAXHUB V6 ViewPro takes video collaboration to the next level with 20 points of touch and a removable 10th Generation Intel® CPU. Designed for enterprise businesses, the V6 ViewPro offers built-in dual cameras with a 48 MP fixed lens camera and an 8 MP camera with 3X optical zoom capability for crystal-clear video. The ViewPro offers a premium audio experience with 8 built-in far-field beam-forming microphone arrays for crystal-clear sound across medium rooms.? www.maxhub.com/us/viewpro_series_v6 - MAXHUB LED Wall Display
MAXHUB Raptor LED Wall offers All-in-one functionality in an ultra-lightweight ultra-thin package. The immersive 4K visuals, sensational color accuracy, and amazing depth ensure an unforgettable visual impact. The split screen feature allows you to share up to four windows for easy collaboration. The Raptor offers easy front maintenance and streamlined professional installation with minimal setup time. MAXHUB offers free onsite commissioning from a trained, certified representative. www.maxhub.com/us/led_wall_raptor_series
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Mio
For enterprises that use both Google Workspace and Microsoft 365 or Slack, Mio is the only solution that enables native bi-directional chat and file sharing interoperability. With Mio, organizations can eliminate collaboration silos, enable productive asynchronous communication, and keep employees happy by providing them with a frictionless team collaboration experience.
Address 21750 Hardy Oak Blvd Ste 104, PMB 63205
San Antonio, Texas
78258
United States of America
Website www.m.io
Social Networks
Products/Services Offered
- APIs / Integrated Communications
- Team Collaboration / Chat Apps
- Unified Communications
| 419
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OpenFin
Transform your workspace with seamless app distribution, smart workspace management, and automated workflows. OpenFin is a unified workspace for enterprise productivity, optimizing your contact center workflows and unifying the application experience on your desktop. Empower agents and delight customers with a new era of streamlined, productive experiences.
Address 80 Broad St
New York, New York
10004
United States of America
Website www.openfin.co
Social Networks
Products/Services Offered
- AI / Analytics
- APIs / Integrated Communications
- Contact Center Systems / Applications
- Security
Products
- A Truly Unified Agent Desktop
Contact Center Software That Makes Customer Support Easy OpenFin unifies your existing contact center applications and empowers your agents to provide better customer experiences by spending less time finding information across different apps and more on delivering service. Visit https://www.openfin.co/solutions/contact-centers/ for more info! - OpenFin Workspace
OpenFin Workspace is an open and flexible productivity platform. Use it in a broad spectrum of ways based on the needs of your business—from optimizing your contact center workflows to unifying the application experience on your desktop. With OpenFin, you can deliver more efficient and productive experiences for your agents and customers while making the most of your existing app investments. Increased agent productivity, happier clients and lower operating costs are truly a reality with OpenFin Workspace.
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QuestBlue
QuestBlue has been committed to being a leading provider of Wholesale Voice Services since 2007. We have supplied our customers with more than just SIP Trunks, PBX systems, or telephones. We have been a business partner & a trusted provider!
Address 1947 Evans Rd
Cary, North Carolina
27513
United States of America
Website www.questblue.com
Social Networks
Products
- QB Connect
Plug QB Connect into the platform solution of your choice! - SIPBLUE 2.0
Call, text, or video chat all from our newest communications app SIPBLUE! - iFax.Pro
Online faxing from anywhere, at any time & on any device. - QuBePBX
QubePBX is a feature-rich cloud phone system for businesses of all sizes. - SIP Trunking
QuestBlue SIP trunking offers businesses enhanced voice quality calling.
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Ribbon
| 423
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SecureLogix
SecureLogix has been fully dedicated to ensuring enterprise voice security and call trust for over 20 years. We transform business outcomes by increasing answer rates on calls to your customers and protecting your enterprise and contact center resources from voice attacks, robocalls, spam and fraud. Our Call Trust Services will increase your call answer rates by restoring and protecting healthy reputation ratings for your corporate calling numbers and enriching your outbound calls with full call branding details. Meanwhile, Our Call Security Solutions protect your phone numbers from being spoofed, authenticate inbound calls to your agents, and secure your critical voice resource from attack, misuse and abuse. Our patented solutions, developed in partnership with the U.S. Department of Homeland Security, have filtered and secured billions of calls for some of the world’s largest corporations and military installations. For more information, visit www.securelogix.com.
Address 13750 San Pedro Avenue, Suite 820
San Antonio, Texas
78232
United States of America
Website www.securelogix.com
Social Networks
Products/Services Offered
- AI / Analytics
- APIs / Integrated Communications
- Contact Center Systems / Applications
- Managed / Hosted / Cloud Communications Services (UCaaS)
- Security
| 1204
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Syniverse Technologies
The connected world is ever-expanding-more people, more devices, more networks, more companies, more communications. As the volume and velocity of those connections grow, the possibilities increase exponentially.
Syniverse accelerates the promise of the intelligently connected world. Our pioneering platforms transform how information is exchanged, so our partners can unlock the full power of communications technology. Seamless transactions. Urgent alerts. Personalized messages. All delivered immediately, reliably and securely, billions of times per day.
Wherever connections are made, we're there to drive the innovation needed to reimagine today and fuel the experiences that will reshape the future.
Address 8125 Highwoods Palm Way
Tampa, Florida
33647
United States of America
Website www.syniverse.com
| 827
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Theta Lake
Address 1221 Chapala St, Suite 6
Santa Barbara, California
93101
United States of America
Website thetalake.com
| 2026
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Uniphore
As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe this technology should be invisible, immersive, and enabling—and that it should make the enterprise more human.
Uniphore is the first built-for-scale, AI-native company that infuses AI into every part of the enterprise experience. Our enterprise-class multimodal AI and data platform unifies all elements of voice, video, text and data. We leverage Generative AI, Knowledge AI, Emotion AI and workflow automation together as your trusted co-pilot. That’s enterprise AI from Uniphore—the catalyst for the world’s most engaging customer and employee experiences.
Address 1001 Page Mills Road, Building 4
Palo Alto, California
94304
United States of America
Website www.uniphore.com
Social Networks
Products/Services Offered
- AI / Analytics
- Contact Center Systems / Applications
| 306
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Upwork
Upwork is the world’s work marketplace that connects businesses with independent talent from across the globe. We serve everyone from one-person startups to large, Fortune 100 enterprises with a powerful, trust-driven platform that enables companies and talent to work together in new ways that unlock their potential. Our talent community earned over $3.8 billion on Upwork in 2022 across more than 10,000 skills in categories including website & app development, creative & design, customer support, finance & accounting, consulting, and operations. Learn more at upwork.com and join us on LinkedIn, Twitter, Facebook, Instagram, and TikTok.
Address 475 Brannan St
San Francisco, California
94107
United States of America
Website www.upwork.com
Social Networks
| 318
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ViewSonic Corporation
Founded in California, ViewSonic is a leading global provider of visual solutions and conducts business in over 100 countries worldwide. As an innovator and visionary, ViewSonic is committed to providing comprehensive hardware and software solutions that include monitors, projectors, digital signage, ViewBoard® interactive displays, and the myViewBoard® software ecosystem. With over 35 years of expertise in visual displays, ViewSonic has established a strong position for delivering innovative and reliable solutions for education, enterprise, consumer, and professional markets and helping customers “See the Difference®.”
Address 10 Pointe Drive, Ste 200
Brea, California
92821-7620
United States of America
Website www.viewsonic.com/us
Social Networks
Products/Services Offered
- A / V Meeting Room Technologies
- Unified Communications
- Video: Desktop
- Video: Room Systems
| 701
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Company | Booth |
46 Labs
The 46 Labs Orchestration platform provides IT leaders the only unified solution to manage & monitor their global connectivity. Carrier and vendor neutral, 46 Labs allows enterprises unmatched control over all their voice and data connectivity through a single dashboard.
Address 1701 N. Market Street
Dallas, Texas
75207
United States of America
Website www.46Labs.com
Social Networks
Products/Services Offered
- AI / Analytics
- APIs / Integrated Communications
- Communications Systems Management, Configuration & Troubleshooting
- E-911 / Emergency Systems
- Managed / Hosted / Cloud Communications Services (UCaaS)
- SIP-based Products / Session Border Controllers (SBCs)
- SIP Trunking Services
- Unified Communications
| 902
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911 Secure
911 Secure is in the business of saving lives by providing Next Generation/Enhanced 911 services. When a 911 call is placed, our products work to deliver accurate emergency location information for a precise and rapid response from first responders.
Address 280 S Lemon Ave #2155
Walnut, California
91788
United States of America
Website 911secure.com
Social Networks
Products/Services Offered
- E-911 / Emergency Systems
Products
- Sentry Cloud Enterprise (SCE)
Sentry Cloud Enterprise (SCE) allows companies to route their 911 calls to the correct 911 center regardless of where the user is in the US or Canada or whether or not they have their own DID or where the trucks are located providing compliance with Ray Baum’s Act’s dispatchable location requirements. SCE also supports providing On-site Notification whenever a 911 call is placed providing compliance with Kari's Law's notification requirements. - Sentry
Sentry supports IP Discovery on many different phone systems. It also provides on-site notification whenever a 911 call is made. - Gatekeeper
Gatekeeper is a self provision tool that allows user to self report their location while working remotely. Gatekeeper reminders users to update the location when they move outside of the corporate network. While inside the corporate network it can self provision the users location. Gatekeeper has tools within it to gives the user the ability to automatically geolocate their current address. - Smart Sentry
SmartSentry allows for 911 call on-site notification alerting when a user of an Apple or Android smart phone makes a 911 call within the clients geofence. - NG911
NG911 provides the ability to give Additional Data to the 911 center that receives a 911 call from the customer’s phone system. Some examples of this Additional Data are: Floor Plans, IP Camera Feeds, Temperature Center Data, Where the Gurney Capable elevators are located, additional contact information. These are just some of the examples in reality whatever Additional Data the customer wants to provide to the PSAP can be transmitted the 911 Secure solution.
| 2134
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9Line
9Line was founded to provide both on-premises and remote emergency calling solutions to organizations without compromising affordability. Although some costs are associated with such integrations, it is still an individual’s right to have the ability to dial 911 without incurring significant expense. With that purpose, 9Line has positioned itself to help organizations of all sizes achieve compliance at a fraction of the cost. 9Line’s industry-leading experience in unified communication applications and premier software engineering capabilities has quickly allowed the startup to receive recognition from industry leaders. The company offers integrations for Cisco BroadWorks, Cisco Unified Communications Manager, Cisco Emergency Responder, and Microsoft Teams.
Address 4220 Duncan Ave, Suite 201
Saint Louis, Missouri
63101
United States of America
Website 9line911.com
Social Networks
Products/Services Offered
- E-911 / Emergency Systems
Products
- 9Line for CER
9Line for Cisco® Emergency Responder helps Cisco Collaboration customers in the United States and Canada meet the evolving state and federal regulatory requirements, protect your existing telephony investment, and achieve compliance with affordable licensing complementing your existing telephony licensing. - 9Line for CUCM
9Line for Cisco® Unified Communications Manager helps Cisco Collaboration customers in the United States and Canada meet the evolving state and federal regulatory requirements, protect your existing telephony investment, and achieve compliance with affordable licensing complementing your existing telephony licensing. - 9Line for BroadWorks
9Line for BroadWorks helps carriers in the United States and Canada meet the evolving state and federal regulatory requirements, protect their existing telephony investment, and comply with affordable device-based licensing and margin protection. - 9Line for Microsoft Teams
9Line for Microsoft Teams offers a range of key features that are essential for ensuring the safety and security of Teams users in emergency situations. What sets 9Line apart from other 911 compliance services for MS Teams are its unique proprietary features, such as no DID’s required and Any DialPlan.
| 2226
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Amelia
Amelia is one of the world’s largest privately held AI software companies and a global leader in Enterprise Conversational AI. The company’s technology is purpose-built to drive business-relevant results, which is why organizations across an array of industries trust Amelia to elevate customer engagement, empower employees and automate operations. Consistently recognized by third-party analyst firms as an AI market leader, Amelia has powered the voice- and chat-based operations of global Fortune 500 leaders including Telefónica, BBVA and BNP Paribas. With Amelia, go beyond chatting and beyond the competition. Amelia. Conversational AI That’s More Than Just Talk.
Address 17 State Street, 15th Floor
New York, New York
10004
United States of America
Website amelia.ai
Social Networks
Products/Services Offered
- AI / Analytics
- Contact Center Systems / Applications
- Text-based Messaging (email, IM)
Products
- Amelia
Amelia revolutionizes business process automation by enabling the creation of advanced virtual agents through Generative AI or analysis of real-world call or chat transcripts. Whether by defining required skills for a virtual agent, allowing Amelia to craft agents adept at human interaction, information gathering, and task completion, or by utilizing existing call or chat transcripts to generate self-service solutions, Amelia creates automation seamlessly. - Amelia - Self-Service Automation
By automating both simple and complex tasks, Amelia's virtual agents enable customers to resolve issues independently, reducing the volume of routine inquiries that reach live agents. This shift towards self-service not only streamlines customer interactions but also allows agents to focus on more complex, value-added conversations, significantly improving efficiency. - Amelia - AI-Powered Routing
Amelia employs advanced AI algorithms to analyze incoming inquiries in real time, ensuring that customers are directed to the most appropriate virtual or human agent based on the complexity of the query and the agent's expertise. This intelligent routing reduces wait times, optimizes agent workload, and enhances the customer experience by connecting them with the best available resource for their specific needs. - Amelia - AI Agent Assistance
Amelia assists live agents by providing them with real-time access to relevant information, knowledge articles, and suggested next best actions. This on-the-fly support empowers agents to offer more accurate, informed, and efficient service. Furthermore, by automating repetitive tasks on behalf of the agent, Amelia allows them to concentrate on delivering superior customer support, thus elevating the overall service level.
| 212
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Arbeit Software
Arbeit Software revolutionizes call center operations with NumberLab, a game-changing solution designed to restore control and trust in your communications. Our patent-pending technology enables businesses to see and correct how their calls are labeled, dramatically increasing answer rates.
By ensuring calls are accurately represented and welcomed, NumberLab not only enhances brand trust but also propels operational efficiency. Ideal for organizations seeking to optimize their outreach and engagement strategies, NumberLab is the key to turning challenges into opportunities. Discover the future of call management with Arbeit Software at the forefront.
Address PO Box 950
Cheektowaga, New York
14225
United States of America
Website www.arbeitsoftware.com
| 2002
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Assembled
Assembled is a Support Operations platform that helps companies maintain exceptional customer experiences, no matter what lies ahead. Leading brands use Assembled’s workforce and vendor management capabilities to make optimal staffing decisions, gain visibility into performance and productivity, and unlock new ways to serve evolving customer needs.
Address 2525 16th Street
San Francisco, California
94110
United States of America
Website www.assembled.com
Social Networks
Products/Services Offered
Products
| 223
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AVANT Communications
AVANT empowers the Trusted Advisor to navigate the ever-changing technology landscape with the knowledge and support to prepare for the future.
Address 2 N. Riverside Plaza Suite 2450
Chicago, Illinois
60606
United States of America
Website goavant.net
Social Networks
Products
- AVANT Analytics
Get insights that matter to make educated and make confident technology decisions. https://goavant.net/avant-analytics/ - AVANT Technology Insights
Join us as we talk with technology thought leaders on today’s business challenges and how to plan for the future. https://goavant.net/podcast/
| 227
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AVOXI
AVOXI delivers a new generation of international cloud voice solutions to companies that need to easily connect and converse with their customers. With unmatched depth and breadth of global coverage and virtual number types, and a software platform that provides visibility and intelligence to manage voice service like never before, AVOXI’s 5000+ clients are able to more effectively use voice to serve customers across geographic markets as part of a modern contact center approach. AVOXI’s global team of cloud voice experts prides itself on ensuring clients receive the highest level of service possible – anywhere and anytime.
Address 300 Galleria Parkway, Suite 1040
Atlanta, Georgia
30339
United States of America
Website www.avoxi.com
Social Networks
Products/Services Offered
- AI / Analytics
- APIs / Integrated Communications
- Contact Center Systems / Applications
- Communications Systems Management, Configuration & Troubleshooting
- Internet of Things (IoT)
- IP PBXs / IP Telephony / Desk Phones
- Managed / Hosted / Cloud Communications Services (UCaaS)
- Security
- SIP-based Products / Session Border Controllers (SBCs)
- SIP Trunking Services
- Unified Communications
| 2122
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Broadband Dynamics
Address 8757 E. Via De Commercio
Scottsdale, Arizona
85258
United States of America
Website broadbanddynamics.com
| 519-2
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BXB Electronics
BXB, established in 1991 in Taiwan, is a leading provider of AVIoT integration solutions, specializing in smart meeting and smart classroom solutions. With a strong focus on innovation and service excellence, BXB is recognized as a top brand in Taiwan, delivering cutting-edge and reliable solutions. The conference systems and PA systems have been installed in over 50 countries and have received prestigious international awards such as iF Design Award, G-mark Award, Taiwan Excellence Award, and D&B Top 1000 Elite SME Award.
Address 6F-1, No.288-5, Xinya Rd., Qianzhen District
Kaohsiung city, 80673
Taiwan, China
Website bxbsystem.com
Social Networks
Products/Services Offered
- Audio Conferencing Services / Devices
- A / V Meeting Room Technologies
- Internet of Things (IoT)
- Systems Integration Services / Consulting / VAR
Products
| 535
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Calero
Address 1040 University Avenue
Rochester, New York
14607
United States of America
Website www.caleromdsl.com
| 326
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CallCabinet
CallCabinet’s revolutionary compliance call recording solutions enable unrestricted business intelligence within any communications environment.
CallCabinet’s cloud-native solutions are powered by next-gen AI and utilize specialized machine learning to deliver unparalleled business intelligence in real-time.
We help advance business success with future-proof regulatory compliance, next-gen conversation analytics with custom business intelligence reporting, and quality assurance automation tools.
Headquartered in Boca Raton, Florida, CallCabinet has regional offices in Australia, Germany, South Africa, and the United Kingdom.
Address 1900 Glades Rd, Suite 401
Boca Raton, Florida
33431
United States of America
Website www.callcabinet.com
Social Networks
Products/Services Offered
- AI / Analytics
- APIs / Integrated Communications
- Audio Conferencing Services / Devices
- Contact Center Systems / Applications
- Unified Communications
Products
- CallCabinet Core Recording
Compliance for the customer that needs to record, store and playback calls. Includes advanced playback and tagging, unlimited Admin licenses, unlimited audio recording retention and compliance sharing. (Priced per user, per month) - CallCabinet Advanced Recording
Compliant contact center and CX features. Includes Core Recording features, plus screen capture or recording, manual PCI DSS redaction, QA and agent evaluation tools and unlimited Quality Assurance Licenses. (Priced per user, per month) - CallCabinet Standard Analytics
Includes Core and Advanced Recording features, plus detailed voice analysis, automated PCI redaction, transcription, sentiment and emotion analysis, and comprehensive, out-of-the-box dashboard reports. (Priced per user, per month) Requires Standard Analytics Installation and Configuration (cco-aai-201). - CallCabinet Advanced Analytics
Includes Standard Analytics features, plus AI data analysis of multiple data sources (eMail, Chat, and Social Media), expanded out-of-the-box business intelligence dashboard reporting, multi-language transcription, automated email summary reports and notifications, and a monthly consultation with dedicated CallCabinet data scientist. (Priced per user, per month). Requires Advanced Analytics Installation and Configuration (cco-bir-201).
| 406
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Caller ID Reputation
Caller ID Reputation is a leading B2B SAAS platform dedicated to enhancing business communications by providing comprehensive monitoring of outbound calling numbers. We specialize in identifying flags across carriers and call-blocking technologies, offering a holistic view of number health to ensure optimal call delivery. Our Daily Monitoring Service includes detailed daily scans, access to insights via Device Cloud, and timely notifications to safeguard your reputation. For businesses seeking a hands-off approach, our Remediation Services offer year-long, expert management of number health, including proactive monitoring and swift issue resolution, enhancing contact rates and bolstering brand reputation.
Address 1201 Puerta Del Sol
San Clemente, California
92673
United States of America
Website calleridreputation.com
Social Networks
| 1126
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China Mobile International
China Mobile International Limited (CMI) is a wholly-owned subsidiary of China Mobile. In order to provide better services to meet the growing demand in the international telecommunications market, China Mobile established CMI in December 2010, headquartered in Hong Kong, China. CMI has expanded its footprint in 36 countries and regions.
Leveraging the strong support by China Mobile, CMI is a trusted partner that provides comprehensive international information services and solutions to international enterprises, carriers and mobile users.
Address 6320 San Ignacio Avenue
San Jose, California
95119
United States of America
Website www.cmi.chinamobile.com
Products/Services Offered
- Internet of Things (IoT)
- Mobile / Wireless Services
- SIP Trunking Services
- Video: Mobile
| 2021
|
ClearOne
ClearOne enhances communication and collaboration for organizations worldwide, from the Fortune 500 to small and medium businesses and institutions. We design, develop, and sell conferencing, collaboration, network streaming & signage solutions through a global network of expert AV and IT practitioners who specify, install, and support our advanced hardware, software, apps, and cloud solutions. From ad-hoc work spaces and mobile conferences to the largest meeting venues and boardrooms, ClearOne is the best-in-class option for any industry or organization that relies on teamwork and collaboration to be successful.
Address 5225 Wiley Post Way, Suite 500, Edgewater Corporate Park South Tower
Salt Lake City, Utah
84116
United States of America
Website www.clearone.com
Products/Services Offered
- Audio Conferencing Services / Devices
- A / V Meeting Room Technologies
- IP PBXs / IP Telephony / Desk Phones
- Systems Integration Services / Consulting / VAR
- Team Collaboration / Chat Apps
- Unified Communications
- Video: Cloud-based Services
- Video: Desktop
- Video: Mobile
- Video: Room Systems
- Voicemail / Unified Messaging
Products
| 634
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Clearspan
Clearspan™ is an innovative communication and collaboration company that delivers superior client experiences and operational efficiency at scale. We help service providers and large organizations transform the way people work and the way administrators provision, manage, and support.
Address 5360 Legacy Drive
Plano, Texas
75024
United States of America
Website www.clearspan.cloud
Social Networks
Products/Services Offered
- APIs / Integrated Communications
- Audio Conferencing Services / Devices
- Contact Center Systems / Applications
- Managed / Hosted / Cloud Communications Services (UCaaS)
- SIP-based Products / Session Border Controllers (SBCs)
- SIP Trunking Services
- Team Collaboration / Chat Apps
- Text-based Messaging (email, IM)
- Unified Communications
- Video: Cloud-based Services
- Video: Desktop
- Video: Mobile
- Voicemail / Unified Messaging
| 2218
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2106
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ComputerTalk
Address 150 Commerce Valley Drive West, Suite 800
Markham, Ontario
L3T 7Z3
Canada
Website www.computer-talk.com
| 2206
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Content Guru Inc
Address 900 E Hamilton Ave, Suite 510
Campbell, California
95008
United States of America
Website www.contentguru.com
| 519-4
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Continuant
Helping organizations communicate through AV + UC since 1996, Continuant is here to co-pilot your communications
journey to the cloud. With a rich history in all things telephony, we understand the importance of real time communication and the flexibility required to successfully migrate enterprises to the cloud. Whether you're needing to maintain your legacy system, migrate to the cloud, or needing some expert guidance on what's best for your organization, we're here to help.
That's the Power of Choice.
Address 5050 20th St E
Tacoma, Washington
98424
United States of America
Website www.continuant.com
Social Networks
Products/Services Offered
- Audio Conferencing Services / Devices
- A / V Meeting Room Technologies
- Contact Center Systems / Applications
- Communications Systems Management, Configuration & Troubleshooting
- E-911 / Emergency Systems
- Internet of Things (IoT)
- IP PBXs / IP Telephony / Desk Phones
- Managed / Hosted / Cloud Communications Services (UCaaS)
- Security
- SIP-based Products / Session Border Controllers (SBCs)
- SIP Trunking Services
- Unified Communications
- Video: Cloud-based Services
- Video: Desktop
- Video: Mobile
- Video: Room Systems
- Voicemail / Unified Messaging
| 2118
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CPaaSAA Innovation Village
The CPaaS Acceleration Alliance (CPaaSAA) is accelerating growth and adoption of communications platforms. We bring together CPaaS platform and service providers, enablers, technology vendors, sales partners, advisory partners, industry experts and media to collaborate for mutual success and growth. We help build the strategies, partnerships and best practices that will power the CPaaS industry from $16B in 2022 to $100B+ by 2030. We are the global Alliance for the CPaaS industry.
Address Bronckhorststraat 5 H
Amsterdam, 1071 WL
Netherlands
Website www.cpaasaa.com
Social Networks
Products/Services Offered
- AI / Analytics
- APIs / Integrated Communications
- Contact Center Systems / Applications
- Internet of Things (IoT)
- Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
- Systems Integration Services / Consulting / VAR
- Team Collaboration / Chat Apps
- Text-based Messaging (email, IM)
- Unified Communications
| 519
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CyberData
Founded in 1974 and based in Monterey, California, CyberData Corporation is a leading OEM design and manufacturing firm focused on developing and delivering solutions that provide a safe and informed environment through communication. We do this by designing and building emergency paging and mass notification solutions for VoIP systems that are installed in schools, manufacturing, warehouses, and more. Exclusively from CyberData, Hybrid Paging Technology offers the same paging and notification coverage at a fraction of the typical all-IP cost.
Address 3 Justin Court
Monterey, California
93940
United States of America
Website cyberdata.net
Social Networks
Products/Services Offered
- SIP-based Products / Session Border Controllers (SBCs)
- Unified Communications
Products
- 011579 SIP Paging 25V/70V Amplifier
The SIP Paging 25V/70V Amplifier is a groundbreaking device that transforms paging and mass notification in both analog and VoIP environments. Offering a fusion of advanced technology, the SIP Paging 25V/70V Amplifier delivers a seamless hybrid paging experience within a single, versatile unit. This solution is a game-changer in the realm of communication, delivering an all-inclusive, cost-effective solution, combining the power of constant voltage, analog, and SIP/multicast technology to meet the diverse communication needs of modern organizations. - 011186 SIP Outdoor Intercom
The SIP Outdoor Intercom delivers two-way communication and secure access control for your VoIP phone system. These devices are perfect for settings such as commercial/residential facilities, schools and universities, retail establishments, warehouse and manufacturing plants, SMB, parking garages, shipyards and so much more. - 011457 SIP IP66 Indoor/Outdoor Horn
The SIP IP66 Horn delivers loud paging and ringing for loud areas such as warehouses, manufacturing floors, and outdoor areas. - 011394 SIP Speaker with Talk-Back
CyberData’s SIP Speaker with Talk-Back is a Power-over-Ethernet (PoE 802.3af/802.3at) and Voice-over-IP (VoIP) public address indoor speaker that is compatible with most IP PBX servers. The speaker plays multicast messages, independent of the SIP environment. Its small footprint and minimal depth allows the speaker to be discreetly mounted almost anywhere. The Talk-Back feature, when enabled, provides full-duplex two-way conversations in indoor settings such as classrooms, offices, medical facilities and clinics. When used with the Remote Call Button, calls to a predetermined extension can be initiated from the room with the speaker. Alternatively, a call can be placed to the speaker to initiate either a page or two-way conversation. This feature also allows for speaker health check. - 011146 SIP Paging Server with Bell Scheduler
The SIP Paging Server with Bell Scheduler enables users, through a single SIP extension, to access up to 100 zones for paging and bell scheduling for VoIP phone systems. The SIP Paging Server has a built-in calendar-based bell scheduler that enables, through a secure web interface, scheduled bells and prerecorded messages to be sent to different multicast zones as well as to legacy analog paging systems.
| 1130
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Eleveo
Elev?o, a Workforce Optimization software provider, simplifies contact center challenges. Our mission is to elevate every encounter with easy-to-deploy software, including Workforce Management, Automated Quality Management, and Compliance. With deployment flexibility, a consistent 90+ NPS, and over 20 years of positively impacting contact centers, with a focus on Cisco integrations.
Address 810 Crescent Centre Drive
Franklin, Tennessee
37067
United States of America
Website www.eleveo.com
Social Networks
Products/Services Offered
- Contact Center Systems / Applications
- Managed / Hosted / Cloud Communications Services (UCaaS)
- Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
- Team Collaboration / Chat Apps
Products
- Workforce Management
Eleveo WFM helps ensure the right number of agents with the right skills are in the right seats at the right time, even if your agents work remotely, enhancing both customer satisfaction and agent performance. - Automated Quality Management
Elev?o Automated Quality Management offers comprehensive evaluation of contact center calls, ensuring compliance, enhancing customer satisfaction, facilitating agent training, and providing legal protection. Through its advanced speech recognition technology, it delivers actionable insights from every interaction, particularly beneficial for organizations operating in heavily regulated sectors such as healthcare, finance, and government. - Call Recording
Eleveo's call recording tools are essential for contact centers to comply with state, federal and industry regulations guarding the sensitive financial information of customers and, in the case of healthcare patients their health information. - Speech Analytics
Elev?o Speech Analytics transforms agent-customer phone interactions into actionable insights by analyzing voice characteristics, silence, keywords, and conversational dynamics, empowering decision-makers with comprehensive visibility into 100% of calls to interpret attitudes, assess agent aptitudes, and uncover process efficiencies and trends, regardless of call center scale or daily interaction volume.
| 2120
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Endava
Endava supports partners in solving the complex issues facing them and their industries. While delivering global transformation, our technology team leverages agile, multidisciplinary teams, next-generation solutions and world-class engineering to create high-quality product and technology strategies and intelligent experiences for clients. Our end-to-end approach, experience building great software, and drive to innovate allow us to become true business partners and help realize the value that technology businesses must deliver to their customers in this changing world.
Address 757 Third Avenue, 19th Floor, Suite 1901
New York, New York
10017
United States of America
Website www.endava.com
Social Networks
Products/Services Offered
- AI / Analytics
- Internet of Things (IoT)
- Unified Communications
- Video: Cloud-based Services
| 314
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Enterprise Connect Sales
| Tampa 1
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First Orion
Since 2008, First Orion has transformed the phone call experience for businesses, carriers and consumers through its industry-leading communication branding and protection solutions. The global telecommunications solutions provider helps businesses generate more revenue, increase efficiency, and improve the customer experience by empowering them to brand their phone calls with their name, logo and reason for calling. First Orion also provides the industry’s most secure calling experience and best-in-class analytics for call program optimization. As the market leader in branded calling, First Orion is a trusted partner to Fortune 500 companies and the largest U.S. mobile carriers. For more information, visit firstorion.com.
Address 520 N Main Street
North Little Rock, Arkansas
72114
United States of America
Website firstorion.com
Social Networks
Products/Services Offered
- AI / Analytics
- Contact Center Systems / Applications
- Communications Systems Management, Configuration & Troubleshooting
- Internet of Things (IoT)
- Mobile / Wireless Platform / Devices
- Mobile / Wireless Services
- Security
Products
- Inform Branded Text Display
People don’t trust unknown numbers. So when you don’t tell customers who’s calling, you struggle to connect, leaving customers frustrated and your business with added costs or even lost revenue. Build Customer Trust & Loyalty Protect Brand Reputation Increase Your ROI For companies serious about their bottom line and their brand reputation, INFORM branded calling makes a lasting impression that delivers results. - Engage Branded Call Display
Companies are solving the problem of unwanted calls with ENGAGE® Branded Graphic Display. By branding phone calls through First Orion, businesses are reaching more customers, increasing engagement and conversions, and delivering superior customer satisfaction.
| 1401
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Hammer
Hammer provides scalable, on-demand, automated end-to-end testing and monitoring solutions across voice and digital self-services customer service journeys for contact center systems. Designed to reduce operational risk and costs, and drive service innovation, Hammer quickly pinpoints performance issues and defects that impact CX during the lifecycle of customer interactions. Whether that's supporting next-gen CCaaS technologies, migration to the cloud or an alternative contact center platform.
Address 600 Technology Park Drive, Suite 100
Billerica, Massachusetts
01821
United States of America
Website www.hammer.com
Social Networks
Products/Services Offered
- Contact Center Systems / Applications
- Managed / Hosted / Cloud Communications Services (UCaaS)
Products
- Hammer Cloud Platform
Hammer Cloud Platform is a comprehensive, test automation platform that integrates functional, regression, systems integration, performance, and customer experience testing/monitoring into an intuitive, software-as-a-service (SaaS) solution. With Hammer Cloud Platform, cross-functional teams can create, schedule and execute QA test cases, deploy large-scale tests, and run ongoing test scenarios in production environments. Teams can quickly migrate test cases between applications and facilitate workflow efficiencies. Our open APIs allow for integration with configuration management, bug tracking, inventory tracking, and other systems.? - Hammer On-Demand QA
With an easy-to-use graphical interface, powerful automated testing capability and comprehensive report capabilities, Hammer On-Demand Quality Assurance Testing is helping some of the world’s leading contact centers transform their quality assurance testing process.? It is now possible to conduct on-demand and frequent performance testing for new IVR application releases, recurring voice infrastructure operating systems, quarterly upgrades of telephony component upgrades – and much, much more. - Hammer On-Demand Performance
Hammer On-Demand Performance Testing ensures minimum service disruption by carrying out rapid automated and comprehensive testing for any scenario. From IVR application updates, quarterly voice infrastructure updates, last-minute changes in opening hours or unexpected customer demand, you can quickly simulate scenarios and fix issues before they cause disruption. - VoiceWatch
VoiceWatch is a full-featured, proactive monitoring solution by Hammer. VoiceWatch detects and diagnoses current and potential technology problems from the public switched telephone network (PSTN) to the IVR application by emulating real-world customer interactions around the clock. When a customer-impacting event is detected, VoiceWatch records it and pinpoints where it occurred. Operations teams are alerted via SMS or email, enabling them to quickly identify the root cause and analyze its impact. - Hammer Edge
Hammer Edge offers complete transparency into agent and workforce experience and system performance with a multi-perspective test measurement approach that provides visibility into network, application, and system health across your entire agent population. The solution securely assesses critical IT and technology services needed to support agent productivity and performance. Hammer Edge measures, scores, augments, and visualizes this data as experience scores that contact center leaders can use to resolve issues faster and enhance the productivity, availability, health, and performance of your CX environment.
| 2108
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HETMA
The Higher Education Technology Managers Alliance (HETMA) is a 501(C)3 advocacy organization focused on growing the influence and elevating the profile of the higher education audiovisual vertical. We accomplish our mission by connecting our community, educating our members, amplifying our collective voice, and impacting the broader AV industry. As an inclusive, supportive, and accessible organization, HETMA does not just represent a cause, we represent a community. We are by us and for us.
Address 21941 Yellowstone Ln
Lake Forest, California
92630
United States of America
Website www.hetma.org
Social Networks
| 935
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Hodusoft
HoduSoft is a leading provider of communication software, we empower businesses worldwide to enhance customer experiences, streamline operations, and drive growth. With our flagship products like HoduCC (Contact Center Software) and HoduPBX (IP PBX Software), we offer cutting-edge solutions tailored to meet the diverse needs of modern enterprises. Whether you're a small startup or a large corporation, we have the tools and expertise to transform your communication infrastructure. Our mission is simple: to help businesses thrive in the digital age by providing reliable, scalable, and feature-rich communication solutions. From advanced call center functionalities to seamless collaboration tools, we're here to support your business every step of the way.
Address 1403/04, Shilp Epitome, near Infostretch., behind Rajpath Rangoli Road
Ahmedabad, Gujarat
380054
India
Website www.hodusoft.com
Social Networks
Products/Services Offered
- Contact Center Systems / Applications
- Internet of Things (IoT)
- Managed / Hosted / Cloud Communications Services (UCaaS)
- Unified Communications
Products
- HoduCC Omnichannel CX Suite
Introducing advanced HoduCC- Omnichannel CX Suite to elevate your customer experience strategy. It provides a cutting-edge platform that seamlessly integrates voice, chat, email, social media, and various other channels to deliver a unified and personalized experience. Stay ahead in the competitive market with this versatile solution tailored for modern businesses. HoduSoft’s Omnichannel CX Suite isn’t just about managing contacts; it’s about understanding and enhancing the entire customer journey across multiple touchpoints. This suite integrates customer interactions across various channels, resulting in a unified and consistent experience. Moreover, our CX Suite allows users to “Pay only for what they need.” With HoduCC Omnichannel CX Suite, you have the flexibility to tailor your solution to match your specific requirements. No unnecessary features, no inflated costs – just a customized, cost-effective solution that aligns perfectly with your business needs. - HoduPBX
HoduPBX is one of the best IP PBX software for businesses of all types and sizes. It is crafted carefully to meet the specific needs of every business. Some of the key reasons why you must choose HoduPBX include: Provide hosted services to your customers by installing HoduPBX on premises or over cloud. Both single tenant and multi-tenant users can reap the benefits of VoIP PBX software and take their business to the next level. hodusoft_img hodusoft_img hodusoft_img hodusoft_img hodusoft_img hodusoft_img hodusoft_img hodusoft_img hodusoft_img hodusoft_img hodusoft_img With HoduPBX software, users can have easy access to various advanced features like inbound and outbound dialing, call forwarding, IVR system, auto attendants, and many more. It provides real-time analytics & reports to help businesses make informed decisions. It grows with your business, adapting to changing communication needs. This single-tenant and multi-tenant IP PBX software can be customized as per the user’s needs to ingrain what they want from their IP PBX software. It facilitates Least Cost Routing. Users can enjoy the benefits of HoduPBX software and its features at an unbelievable price tag. Access top-notch customer support, ensuring uninterrupted service and peace of mind. It provides an intuitive interface, simplifying communication for all users. The software allows easy integrations with CRM and Payment Gateway
| 2035
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Huddly
| 313
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IAUG
The International Avaya User Group (IAUG) is one of the world's largest international organizations for communications technology professionals. As the forum for the global Avaya customer community, IAUG provides a voice and resource for Avaya customers everywhere. IAUG is by customers, for customers. We want to provide the platform for Avaya users to connect and work together to troubleshoot, network, and learn.
Address 450 Rev M Kelly Smith Way
Nashville, Tennessee
37203
United States of America
Website www.iaug.org
Social Networks
| 2220
|
Imagicle
Imagicle is a leading company in the UC apps market since 2010, developing and providing a unique Suite of UC and Contact Center apps with AI and Conversational omnichannel solutions from the Cloud and in mixed environments, granting the flexibility, security, and innovation needed in the new hybrid, and more digital, world.
Address 2598 E Sunrise Blvd #2104
Miami, Florida
33304
United States of America
Website www.imagicle.com
Social Networks
| 2128
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Inbenta
Founded in 2005, Inbenta has been at the forefront of helping companies optimize customer experience using Conversational AI. Inbenta’s Conversational AI platform improves customer experience by resolving user questions and tasks automatically, in a way that feels personal. Using a proprietary set of Conversational AI tools, Inbenta’s services excel at understanding language and the true intent and meaning behind user inquiries and responding accurately. Importantly, Inbenta’s Conversational AI platform prioritizes safety and compliance as a key measure of its success. Today, Inbenta offers Chat, Search, Knowledge Management, and Messenger services that are used by over 1,000 companies globally in 35 languages.
Address 950 West Bethany Dr., Suite 400
Allen, Texas
75013
United States of America
Website www.inbenta.com/en
| 2112
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INOGENI
INOGENI UNVEILS TOGGLE ROOMS AT ISE 2024. Redefining BYOM/BYOD meetings through an advanced videoconferencing host switcher the TOGGLE ROOMS is a 4K - USB/HDMI BYOD/BYOM for 2 PCs switcher. It links a laptop through either USB-C with 100W charging or USB-B + HDMI, connecting to three USB 3.0 devices and an HDMI display across two PC hosts. INOGENI’s products seamlessly integrate with major USB and HDMI camera brands, including AVer, Huddly, Logitech, Jabra, Vaddio, PTZOptics, and Bose. They also boast flawless compatibility with BYOM/BYOD solutions, such as Microsoft Teams Rooms (MTR), Zoom Rooms, Logitech, Crestron, Q-SYS, Poly, MAXHUB, Nureva, Webex by Cisco and Barco ClickShare. Facilitating meeting equity in hybrid environments, INOGENI’s offer an extensive range of pro-AV solutions with switchers, mixers and converters.
Address 1045 Wilfrid-Pelletier Avenue, Suite 101
Québec City, Quebec
G1W 0C6
Canada
Website inogeni.com
Social Networks
Products/Services Offered
- A / V Meeting Room Technologies
- Unified Communications
- Video: Room Systems
Products
- TOGGLE ROOMS - BYOD/BYOM switcher
INOGENI unveils TOGGLE ROOMS at ISE 2024, redefining BYOM/BYOD meetings through an advanced BYOD/BYOM videoconference host switcher Tailored for Bring Your Own Meeting (BYOM) scenarios with laptops, TOGGLE ROOMS empowers users with just one USB-C cable to enhance their meeting experiences. The 4K BYOD/BYOM switcher effortlessly links a laptop through either USB-C with 100W charging or USB-B + HDMI, connecting to three USB 3.0 devices and an HDMI display across two PC hosts, ensuring a pro-AV, unified communication system with a remarkable 4Kp60 resolution. This cutting-edge solution ensures a seamless transition between a Room PC and laptop host, demonstrating INOGENI's dedication to innovation in collaborative technology for the corporate landscape. Robust, reliable, and compatible by design, the TOGGLE ROOMS is engineered and made in Canada. Its automatic switching, TAA compliance, and variety of control options make it a cost-effective and user-friendly solution for modern meeting spaces. As explained by Gilles Chouinard, President and CTO of INOGENI: "TOGGLE ROOMS transforms collaboration effortlessly, allowing users to switch seamlessly and instantaneously without any disruptions. TOGGLE ROOMS empowers users to easily navigate your virtual space, ensuring a seamless and flexible platform for leading conferencing tools, like Teams, Zoom, and beyond. Elevate your meeting experience with the efficiency and peace of mind that TOGGLE ROOMS brings to every collaborative endeavour." HOW IT WORKS TOGGLE ROOMS seamlessly integrates into a Room PC environment, allowing users to connect peripherals and charge their laptops via versatile options, such as USB-C (100W) or USB-B and HDMI for older laptop models. Switch 4 peripherals between 2 hosts (3 USB + display) Room PC BYOD mode with content sharing: This facilitates content sharing from the laptop (BYOD) to the Room PC via HDMI, displaying it on the shared screen. Laptop BYOM mode: In addition, users can swiftly switch control to the room peripherals, enabling independent meetings with preferred cloud systems, like Teams, Zoom, or Google Meet. Switching control for TOGGLE ROOMS is versatile, featuring RS-232 and IP control options, along with 2x GPI/relay control for efficient PC selection between BYOD and BYOM modes. Additionally, a convenient table surface-mounted button facilitates host switching for BYOM laptops, with accessories available separately for enhanced customization. - TOGGLE - BYOM: USB 3.0 devices to 2 PCs switcher
INOGENI’s TOGGLE USB 3.0 pro-AV switcher allows anyone in a conference room to access high-quality USB devices (cameras, microphones,) in mere seconds. The TOGGLE USB 3.0 professional switcher can connect to three USB 3.0 devices and switch them between two hosts. It will automatically switch to a laptop when it is connected and revert back to the conference room’s computer when disconnected. It can also be controlled remotely by RS-232 or GPI. Works perfectly with all cameras like AVer, Huddly, Logitech, Jabra, PTZOptics or Bose. Discover our mixers, switchers and converters—and BYOM/BYOD solution for Cisco, Barco Q-SYS, Poly, Crestron, Logitech. - CAM230 – Select 1 of 3 USB/HDMI cameras to USB 3.0 or HDM
Ideal for HyFlex classroom and collaborative meetings This 4 Awards winner of Best of Show at ISE 2023 and InfoComm 2023, the INOGENI CAM230 is a USB and HDMI multi-camera switcher that helps improve meeting equity in virtual meetings. With its easy-to-use camera switching capabilities and support for bidirectional audio with videobars, facilitators can ensure that all participants have equal opportunities to speak and contribute. The CAM230 also supports whiteboard and document cameras for added collaboration and productivity. The INOGENI CAM230 is a multi-camera switcher that allows users to easily switch between up to three video cameras during a virtual meeting or presentation. The CAM230 connects to 2x USB 3.0/2.0 cameras and 1x HDMI camera and outputs a single video stream on USB 2.0 MJPEG and HDMI 2.0. With its easy-to-use push-button or via control pad for seamless camera switching, facilitators can ensure all participants are given equal opportunities to speak and contribute to the conversation while supporting whiteboard and document cameras for added collaboration and productivity. Works perfectly with all cameras like AVer, Huddly, Logitech, Jabra, PTZOptics or Bose. Discover our mixers, switchers and converters—and BYOM/BYOD solution for Cisco, Barco Q-SYS, Poly, Crestron, Logitech. - SHARE2U - Mix 2 USB or HDMI cameras to USB 3.0
This easy plug-and-go mixer capturing 2 Picture-in-Picture or side by side video sources in one video flow is equally perfect for enhancing the experience of your HyFlex classes and collaborative meetings. You can use the camera mixer feature of the SHARE2U to embed your two video sources into one single stream. This feature can be an essential asset for you if your application only supports one video interface, like Teams®, Zoom®, Webex®, GoToMeeting® and all video conferencing applications. With the push of a button, you can easily switch up to 14 mixed-setup videos. Works perfectly with all cameras like AVer, Huddly, Logitech, Jabra, PTZOptics or Bose. Discover our mixers, switchers and converters—and BYOM/BYOD solution for Cisco, Barco Q-SYS, Poly, Crestron, Logitech. - 4KXUSB3 - 4K HDMI to USB 3.0 (+ HDMI loop, analog audio & VISCA)
INOGENI’s 4KXUSB3 is an affordable and easy-to-use Ultra HD to USB 3.0 camera converter with an HDMI loop and VISCA port. It can even support multiple devices on the same laptop. The 4KXUSB3 Ultra HD to USB 3.0 professional camera converter with an HDMI loop and VISCA port works with any virtual meeting room software that enables USB cameras and microphones, such as Microsoft Teams, Zoom, Google Meet and BlueJeans. The converter resolves all interoperability issues by requiring no drivers and is compatible with Windows, macOS, Android and Linux laptops. Works perfectly with all cameras like AVer, Huddly, Logitech, Jabra, PTZOptics or Bose. Discover our mixers, switchers and converters—and BYOM/BYOD solution for Cisco, Barco Q-SYS, Poly, Crestron, Logitech.
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IntelliBPO
Address 3rd Fl. 26 Girton Road, Parktown
Johannesburg, 2193
South Africa
Website intellibpo.com
| 335
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Intratem
Because no one has enough time or money to manage mobility, Intratem helps finance stop wasting money on cellular bills and IT teams keep their sanity.
We enable you to offload mobility management, end-user, device, and carrier support, as well as fully custom reporting, procurement, staging, kitting and inventory management. Coupled with industry-leading expense reduction practices, we're able to become your mobile MSP while lowering overall spend and guaranteeing savings.
Intratem partners with the big 3 wireless carriers and helps you get the most out of your mobility.
Address 6300 Canoga Ave, Suite 1740
Woodland Hills, California
91367
United States of America
Website www.intratem.com
Social Networks
Products/Services Offered
- Mobile / Wireless Platform / Devices
- Mobile / Wireless Services
- Security
Products
- Mobile/Wireless Platform/Devices
Large and small device deployment, staging and kitting, MDM set up, application loading, inventory and project management. - Mobile/Wireless Services
Fully mobility lifecycle management, including end-user support. From the initial account and line activation all the way through device retirement and recycling. - Security
Complete mobile end-point management through any MDM solution. From security platform set up through enrollment and support.
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IRIS Clarity
Noise cancelling software developed in the most challenging environments.
IRIS Clarity uses AI to remove all background noise from both the customer and agent end of your inbound and outbound calls.
It can be deployed either as a simple app on your agent’s desktop, or an SDK to help bring a competitive edge to your call centre, by improving your customer and agent experience, whilst reducing call times and improving your analytics.
Address 2225 Belmont Rd
Ann Arbor, Michigan
48104
United States of America
Website www.iris.audio
Social Networks
| 1501
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Kaleyra
Kaleyra, a Tata Communications Company, is a global CPaaS providing mobile communication services to enterprises worldwide. Through its proprietary platform and robust APIs, Kaleyra manages multi-channel integrated communication services, consisting of messaging, rich messaging and instant messaging, video, push notifications, e-mail, voice services, and chatbots. Kaleyra's technology makes it possible to safely and securely manage billions of messages monthly with over 1,600 operator connections in 190+ countries, including tier-1 connectivity to all major US carriers. For more information, please visit www.kaleyra.com.
Address 1040 Crown Pointe Pkwy, Suite #540
Atlanta, Georgia
30338
United States of America
Website www.kaleyra.com
Social Networks
Products/Services Offered
- APIs / Integrated Communications
- Contact Center Systems / Applications
- Text-based Messaging (email, IM)
- Unified Communications
- Video: Cloud-based Services
- Video: Desktop
- Video: Mobile
- WebRTC
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Kings III Emergency Communications
At Kings III, we have been providing complete, compliant, and affordable emergency phone solutions for elevators, poolside, stairwells, and parking areas for more than 30 years. As leaders in elevator code compliance and on-site life safety, our customers and partners confidently lean on us for our emergency communications expertise.
Our all-inclusive solution includes equipment, installation, maintenance and 24/7 monitoring at our very own Emergency Dispatch Center for one low price. We are designed, assembled and supported in the USA.
Address 751 Canyon Dr, Suite 100
Coppell, Texas
75019
United States of America
Website www.kingsiii.com
Social Networks
Products/Services Offered
- Communications Systems Management, Configuration & Troubleshooting
- E-911 / Emergency Systems
- Mobile / Wireless Platform / Devices
Products
- Skyline Cellular
Cellular emergency phone solution for eliminating dedicated landlines to emergency devices. - CabView
Video and two-way text monitoring solution for new elevator code requirements. - FirstNet Certified Devices
Our M90 cellular dialer is FirstNet certified for emergency communications.
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Klaxoon
Klaxoon is the world's first all-in-one work collaboration experience platform that turns every interaction into a concrete business win. With 10 powerful visual collaboration tools, Klaxoon is a game-changer that empowers individuals to increase engagement, drive productivity, and shape an innovative workspace. Through its world-class integrations with popular tools like Microsoft, Google, Jira and Zapier, Klaxoon brings teams together, igniting creativity and delivering concrete results. Klaxoon enables thousands of users from over 7,500 corporations, NGOs, universities, and public administrations, as well as 15% of Fortune 500 companies. Klaxoon empowers a diverse range of organizations to enhance collaboration and improve productivity.
Address 3 Avenue Belle Fontaine
35510 CESSON SEVIGNE, 35510
France
Website klaxoon.com
Social Networks
Products/Services Offered
- APIs / Integrated Communications
- Audio Conferencing Services / Devices
- A / V Meeting Room Technologies
- Communications Systems Management, Configuration & Troubleshooting
- Team Collaboration / Chat Apps
- Unified Communications
| 2003
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Klearcom
Klearcom is the worlds leading Customer Call Path Testing platform, assisting global organizations with real-time contact center testing. Our AI based platform will automatically analyze the full customer call path, benchmark performance and alert on every single issue through the IVR and network to the agent, using a single test. Reduce the cost and risk of downtime on both speech and DTMF based IVR’s with Klearcom. Testing includes IVR call path, regression, load and live monitoring. Schedule a demo with us today, and find out first hand why the leading organizations of the world are switching to Klearcom. www.klearcom.com
Address Waterford
Waterford, Waterford
38271
Ireland
Website www.klearcom.com
Social Networks
Products/Services Offered
- Contact Center Systems / Applications
- Communications Systems Management, Configuration & Troubleshooting
- WebRTC
| 830
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Kurmi Software
Kurmi Software develops award-winning software solutions that automate, simplify, and reduce the administration cost and provisioning time of Unified Communications and Contact Center platforms (telephony, videoconferencing, email and messaging, plus other collaboration applications). Kurmi offers a powerful, user-centric software suite for simple, customizable, and ultra-scalable management of the market’s leading Unified Communications platforms (Avaya, Cisco, Microsoft, Zoom, and others). Founded in 2011, with offices in New York, Montreal, Berlin, Rennes, Paris and Dubai, Kurmi Software supports global enterprises with a network of certified partners around the world.
Address 60 Broad St, Suite 3502
New York, New York
10004
United States of America
Website www.kurmi-software.com/en
Social Networks
Products/Services Offered
- APIs / Integrated Communications
- Contact Center Systems / Applications
- Communications Systems Management, Configuration & Troubleshooting
- Unified Communications
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Landis Technologies
Landis is dedicated to helping you fill the gaps in your Teams environment by delivering easy and powerful solutions: Contact Center, Attendant Console, and Call Recording for Microsoft Teams.
Teams Certified as an 'Extend' solution, the platform focuses on delivering all the needed functionality right inside your Teams tenant, without adding complex architecture requirements. The result is an integrated contact center that is easy to purchase, deploy, and use.
Address 1120 Division Hwy
Ephrata, Pennsylvania
17522
United States of America
Website landistechnologies.com
Social Networks
Products/Services Offered
- Contact Center Systems / Applications
- Unified Communications
Products
| 1735
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Lexair
Lexair Electronics Sales Corporation is a global supplier of voice and video communication and collaboration technology, device endpoints and services. Founded in 1998, Lexair enables Fortune 500 companies and federal, state and local governments to strategically purchase, deploy and manage their voice and video
communication infrastructure across their organizations. As a trusted Tier-1 supplier, Lexair partners with our customers to achieve their business goals in a highly customized and cost effective way. We supply and support customers who operate multiple facilities across the United States, or the world, ranging from 4 to more than 2000 site locations, plus WFH and hybrid populations, and employ 10,000 to over 400,000 employees. Lexair is a WBENC and WOSB certified woman-owned and operated business.
Lexair has received recognition for "UC Softphone Delivery" and "Supplier Excellence" awards in 2015, 2017 & 2019 from The Boeing Company. Lexair was also recognized as the Poly (HP) "Federal Partner of the Year" in 2020 and has been named as a "Top Woman-Owned Business" in the U.S. and in N.C. by OmniKal.
Address 4807-B Koger Blvd.
Greensboro, North Carolina
27407
United States of America
Website www.lexair.com
Social Networks
Products/Services Offered
- Audio Conferencing Services / Devices
- A / V Meeting Room Technologies
- Contact Center Systems / Applications
- Communications Systems Management, Configuration & Troubleshooting
- E-911 / Emergency Systems
- IP PBXs / IP Telephony / Desk Phones
- Managed / Hosted / Cloud Communications Services (UCaaS)
- Mobile / Wireless Platform / Devices
- Mobile / Wireless Services
- SIP-based Products / Session Border Controllers (SBCs)
- SIP Trunking Services
- Systems Integration Services / Consulting / VAR
- Team Collaboration / Chat Apps
- Text-based Messaging (email, IM)
- Unified Communications
- Video: Cloud-based Services
- Video: Desktop
- Video: Mobile
- Video: Room Systems
- Voicemail / Unified Messaging
| 2027
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LivePro
livepro is the premium knowledge management solution trusted globally by contact centers. Designed with agents and customers in mind to deliver quick and easy answers, avoiding lengthy and confusing documents. With a feature-rich yet easy-to-use interface, livepro acts as a single source of truth that seamlessly integrates into your existing contact center toolkit. It delivers answers to the customer through any preferred communication channel.
Reduce onboarding time, AHT (Average Handling Time), and improve compliance and customer satisfaction with the only knowledge management system with COPC Inc. approved technology provider status.
Address 1460 Broadway
New York, New York
10036
United States of America
Website www.livepro.com
Social Networks
Products/Services Offered
- AI / Analytics
- APIs / Integrated Communications
- Contact Center Systems / Applications
- Communications Systems Management, Configuration & Troubleshooting
- Unified Communications
Products
- livepro
livepro Knowledge Management System
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LogicVein
LogicVein specializes in advanced network management and configuration software, offering solutions like Net LineDancer and ThirdEye. These tools simplify network device management, configuration monitoring, and automation, reducing manual errors and enhancing efficiency. Net LineDancer, known for its ease of use and comprehensive NCCM capabilities, supports a wide range of devices and integrates seamlessly with existing systems.
ThirdEye extends these capabilities with cloud readiness, performance monitoring, and a user-friendly dashboard for real-time insights. Together, they empower network engineers with smart automation and robust management features for any scale of network environments.
Address Saginuma
Kawasaki Miyamae Ward, 216-0004
Japan
Website www.logicvein.com
Social Networks
Products/Services Offered
- AI / Analytics
- Communications Systems Management, Configuration & Troubleshooting
- Internet of Things (IoT)
- Security
Products
- Netline Dancer
Network Automation, Configuration Backup, Compliance, Auditing tool - ThirdEye
Monitoring, Alerting, Reporting, SNMP, Topology, Automation
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MiaRec, Inc.
MiaRec is a leading provider of Generative AI-powered Auto QA
and Conversation Intelligence solutions helping contact centers save time and cost through AI-based automation and customer-driven business intelligence. MiaRec's AI-powered solutions portfolio includes Generative AI-powered Automated Quality Management (Auto QA), Voice Analytics (Transcription, Sentiment and Topic Analysis), ML-based Data Redaction, and AI Assist (Call Summary, AI Coaching).
Empowered by cutting-edge AI and Machine Learning technologies, MiaRec solutions offer unmatched accuracy while demanding minimal configuration, ultimately driving superior business outcomes. Contact centers improve agent performance, boost efficiency, and better understand their customers improving experiences for both agents and customers with MiaRec.
Address 1999 South Bascom Avenue
Campbell, California
95008
United States of America
Website www.miarec.com
Social Networks
Products/Services Offered
- AI / Analytics
- Contact Center Systems / Applications
- Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
Products
- MiaRec AI-Powered Automated Quality Management
Automatically score 100% of calls using Generative AI for full visibility into agent performance. Automate quality and compliance processes to improve customer service. - MiaRec AI Call Summary
Eliminate manual post-call work and enable agents to focus completely on the customer experience. AI Auto Call Summary automatically generates call notes in your preferred format, extracts key details, and categorizes calls according to your specifications. - Conversation Intelligence
Analyze all customer-agent conversations to enhance CX, drive revenue growth, optimize operations, and ensure compliance. Categorize calls by topic, type, and measure customer sentiment for company-wide improvement. - ML-Based Data Redaction
Automatically remove sensitive data such as Personal Identifiable Information (PII) and payment card numbers from your transcripts and audio recordings. - AI-based Agent Feedback and Coaching
Automatically generate feedback for your agents with the help of generative AI technology. MiaRec AI-powered Feedback and Coching Solution can analyze call data and provide comprehensive feedback on agent performance, highlighting their strengths and areas for improvement. This not only saves managers a lot of time and reduces their workload but also provides agents with timely and constructive feedback that can help them enhance their customer interactions.
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Microcall
We are industry experts! We started out in 1979 to create easy-to-use call reporting solutions that help companies solve their most complicated business challenges and we haven’t stopped since!
Microcall is known as an innovator in Unified Call Analytics, and has provided the best product and the best support for the last 44 years.
Address 3700 Holcomb Bridge Rd
Peachtree Corners, Georgia
30092
United States of America
Website www.microcall.com
Social Networks
Products/Services Offered
- AI / Analytics
- Communications Systems Management, Configuration & Troubleshooting
- E-911 / Emergency Systems
Products
- Microcall
Microcall is one of the most widely used and recognized solutions on the market. Microcall captures data from any Voice Platform / Hosted Environment / Session Border Controllers / CUBE / Legacy Phone systems and provides active dashboards and meaningful reports that help businesses effectively manage voice operations, provide allocation of costs, detect potential toll fraud / emergency 911 alerts, increase employee productivity and ultimately reduce expenses. Microcall's real-time and historical reporting helps managers to make fast and informed business decision and includes advanced features, such as: Voice Traffic Analytics, Active Directory Integration, SIP Trunk Reporting, SBC/CUBE back-end traffic, Call Accounting, Emergency 911 Notification with Caller Identification, Unlimited Toll Fraud Instant Alerts, Gateway / Traffic Utilization, Equipment Inventory, Employee Productivity, Real-time Dashboards, Call Center/Agent Activity and much more. As an industry pioneer and leader for decades, we continue to develop and enhance the award-winning Microcall solution and every Microcall customer benefits from our strong industry knowledge and deep expertise gained from working with thousands of customers in every industry, across the globe.
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Microsoft Teams Users Group
| 1734
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Motus, LLC
For companies just starting out, or a corporation that spans the country and beyond, Motus has the platform, capabilities and expertise to manage your mobility needs. The Motus Mobilize solution seeks to combine highly skilled, customer-oriented service and support teams with configurable and feature-rich software.
Address 1 Beacon Street, Floor 15
Boston, Massachusetts
02108
United States of America
Website www.motus.com/mobilize
Products
- Motus Mobilize
From reimbursing mobile workers for device use to implementing a company-owned device program, Motus Mobilize has the solution to your company’s mobility needs.
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Moveworks.ai
Moveworks is an American artificial intelligence (AI) company headquartered in Mountain View, California. It develops cloud-based enterprise software, the Moveworks Employee Service Platform™, that uses conversational AI to understand and resolve employees’ support issues.
Founded in 2016, Moveworks now serves more than 100 large enterprise customers, including DocuSign, Hearst, Broadcom, Autodesk, Equinix, Robert Half, and LinkedIn. The company is valued at $2.1 billion and has raised $315 million in funding, with investments from Tiger Global, Alkeon Capital, Bain Capital, Sapphire Ventures, Lightspeed Venture Partners, ICONIQ Growth, and Kleiner Perkins.
Address 211 Hope Street, #309
Mountain View, California
94041
United States of America
Website www.moveworks.com
Social Networks
Products/Services Offered
- AI / Analytics
- APIs / Integrated Communications
- Team Collaboration / Chat Apps
| 206
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Nectar Services Corp.
Nectar provides testing, monitoring and management of your digital communications, We gather real-time call data starting from your PSTN or SIP environment, through platforms such as Avaya, Cisco, Genesys and Microsoft, all the way to your remote employee’s network and endpoints (including headsets).
This year we're excited to include Swampfox Technologies in our booth! Our partnership is expanding as they are now including the rest of Nectar's Digital Experience Platform (DXP) as part of their managed services offering along with the ongoing use of Nectar’s CX Assurance that they use daily to monitor their customer’s IVR and Callback systems.
Address 366 N Broadway, Suite 201
Jericho, New York
11735
United States of America
Website nectarcorp.com
Social Networks
Products/Services Offered
- AI / Analytics
- Audio Conferencing Services / Devices
- Contact Center Systems / Applications
- SIP-based Products / Session Border Controllers (SBCs)
- Team Collaboration / Chat Apps
- Unified Communications
- WebRTC
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NobelBiz
NobelBiz offers complete contact center solutions (telecom and software) designed to accommodate all the needs of a modern contact center by deploying a comprehensive set of tools and services to increase productivity, reduce call labeling and blocking, offer outstanding CX, and remain compliant, among other things.
Address 1507 Carey Avenue, Suite 4
Cheyenne, Wyoming
82001
United States of America
Website nobelbiz.com
Social Networks
Products/Services Offered
- AI / Analytics
- Contact Center Systems / Applications
- SIP-based Products / Session Border Controllers (SBCs)
- SIP Trunking Services
- Text-based Messaging (email, IM)
- WebRTC
Products
| 2208
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Number Sentry
Focused solely on Contact Centers, Number Sentry is the Leading, Full-Service Telecom Carrier with Technology-Enabled Solutions that Give You�the Insight and Tailored Services needed to Immediately Increase your Customer Contact Rates.
All of our solutions are designed to Increase Your Connect Rates by Eliminating Call Blocking and Spam Tagging and Optimizing Your Outbound Voice Call Delivery.
Address 3470 McClure Bridge Rd, Suite 2231
Duluth, Georgia
30096
United States of America
Website numbersentry.com
Social Networks
Products/Services Offered
- AI / Analytics
- Contact Center Systems / Applications
- Communications Systems Management, Configuration & Troubleshooting
- SIP Trunking Services
Products
- Number Guard
Call Labeling & Blocking Detection, Number Registration and Spam Tag Removal from your Outbound Calls! See Immediate carrier-by-carrier Labeling & Blocking results as you watch your Contact Rates improve. Then, our “Brand Scan” shows you how your calls are presented on a typical Consumers’ mobile phone… carrier-by-carrier Number Guard puts you on your way to Better Answers. - Number Mapper
Number Mapper further Improves Your Connect Rate by telling your Dialer to avoid Spam Tagged DIDs when calling specific Carriers. While your Spam Tags are being Remediated, you can still use that number when calling consumers who use other carriers where the number is still 'Clean'. With added features like LocalPOP™ Call Routing, Toll-Free Banding & DID Load Balancing, Number Mapper gets Better Connects on your Dialer Originated outbound calls. - Number Shield
Number Shield leverages our exclusive LocalPOP™ Analytics to drive your DID strategy to a deeper level by identifying exactly which Area Codes have the highest consumer POPulations in the places that you are calling …and precisely how many DIDs you need in each of your high impact calling destinations We Provide FREE DIDs in your High Volume Calling Destinations. You pay only for options like Basic Call Branding & Inbound Call Routing on your LocalPOP™ DIDs. - Number Defender
Number Defender delivers your calls over our one-of-a-kind advanced telecom network designed and built for the unique requirements of delivering calls for Contact Centers. Plus, our PureSIP™ Call Delivery Technology provides the highest level of End-to-End SIP Routes to ensure Stir/Shaken Delivery and Eliminates Intermediate Carriers Who May Block Your Calls And all this with Flat-rate, per call pricing for your outbound calls and No minimum monthly spend requirements, or early termination fees. - Number Recon
Number Recon lets you Know More About the Number your are about to call. Upload a list of consumer numbers to identify: - Mobile versus Landline numbers - Their Mobile Carrier - The Home City & State for that Number Number Recon let's you Know Telephone Number Information Before you Dial.
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Numeracle
Numeracle's Entity Identity Management™ (EIM) platform puts brands and brand managers in direct control of identity as applied to outbound communications. EIM is used to establish Verified Identity™, manage branded communications delivery, call reputation, blocking and labeling prevention and remediation, provide visibility into call display, and more, to ensure brand identity is presented as intended, with transparency and consistency. KYC-based identity vetting and verification is the cornerstone of the platform; developed in support of evolving federal regulations and telecom standards. Visit www.numeracle.com
Address 7918 Jones Branch Dr. Fl 4
McLean, Virginia
22102
United States of America
Website www.numeracle.com
Social Networks
Products
- Entity Identity Management™
Protect your calling identity and ensure that you and you alone are associated and registered with the phone numbers you represent for communicating with consumers. By establishing your status as a Verified Identity, we are providing you with a solution to protect your number reputation and partnering with service & platform providers t vet and verify your identity for STIR/SHAKEN compliant calls. - Smart BrandingTM
Leverage Numeracle’s end-to-end solution built on the sturdiest foundation of caller trust and clean number reputation across all outbound communications, and sprinkle the branding on top.
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NUSO
NUSO delivers SaaS cloud communication services via a proprietary CPaaS enablement platform supported by a fully redundant network in North America and Europe. The Company offers a diversified portfolio of business-focused Cloud Communications solutions. From carrier services to Unified Communications, SIP Trunking, and a host of integrations, including Microsoft Teams enablement, NUSO delivers a full stack of customizable communications services to organizations of all sizes. MSPs, IT managers, carrier customers and telecom resellers choose NUSO due to its White Glove support and the ease of doing business with a single provider. NUSO addresses multiple expanding markets selling enterprise–grade, as–a–service offerings via a robust network of channel partners and direct customers.
Address 6677 Delmar Blvd, Suite 300
University City, Missouri
63130
United States of America
Website nuso.cloud
Social Networks
Products/Services Offered
- A / V Meeting Room Technologies
- Contact Center Systems / Applications
- Communications Systems Management, Configuration & Troubleshooting
- E-911 / Emergency Systems
- IP PBXs / IP Telephony / Desk Phones
- Managed / Hosted / Cloud Communications Services (UCaaS)
- SIP Trunking Services
- Team Collaboration / Chat Apps
- Unified Communications
- Video: Cloud-based Services
Products
- Contact Center as a Service – CCaaS
NUSO’s cloud-based Contact Center as a Service – CCaaS provides the necessary tools for customer service teams without unnecessary complexity or costs. The solution is a solution certified for Microsoft Teams. - Compliance Recorder
Compliance recording the way you need it to be: SaaS, Cloud or on-Prem. The product is a solution certified for Microsoft Teams and integrated for Zoom. - NUSOflex
- NUSO’s Solution to Local, Inbound Voice Service Impairment - NUSO Bridge for Microsoft Teams
Unify all communications into Microsoft TeamsTM and add the reliable, resilient, and cost-effective Voice, Messaging, and Unified Communication features customers are used to into the world’s top business collaboration software. - NUSO Bridge for Zoom
Enjoy the high-quality, reliability, and cost-effective benefits of NUSO Cloud Communications in the Zoom Phone client
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OP.ai
OP.ai's TRAINED, SMART, AUTONOMOUS workers: Revolutionizing enterprise operations.
OP.ai provides SMART NextGen workers, enabling scalable operations that ensure efficiency and consistent profitability. Leveraging advancements in Large Language Models (LLM), Large Action Models (LAM), Large Operational Models (LOM), and Large Security Models (LSM), OP.ai automates routine tasks with unparalleled precision eliminating IT and other operational bottlenecks making customer service a prime example of its application. OP.ai's products like SMARTY, AutoTone, and Coach exemplify this by enhancing communication, support, and decision-making in call centers, showcasing OP.ai's commitment to revolutionizing enterprise operations with AI.
For more info, go to : https://OP.ai.
Address 44 Montgomery St, 7th Floor
San Francisco, California
94104
United States of America
Website OP.AI
Products/Services Offered
- AI / Analytics
- APIs / Integrated Communications
- Contact Center Systems / Applications
- Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
- Team Collaboration / Chat Apps
- Text-based Messaging (email, IM)
- Unified Communications
- Video: Cloud-based Services
- Voicemail / Unified Messaging
Products
- SMARTY
A real-time virtual assistant that revolutionizes customer interactions by providing instant support and resolving issues, ensuring efficiency and satisfaction. - AutoTone
This tool enhances communication by adjusting accents and tones in real-time, ensuring clear interactions with global customers, thus bridging linguistic gaps. - Coach
Empowers customer service agents with a live coach offering actionable insights for each interaction, improving decision-making and revolutionizing service experiences.
| 1027
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Optimum Software
As a trusted and certified Software Development and Consulting company, we deliver exceptional customer experiences and end-to-end software solutions that enable companies to create and transform applications, automate business processes, and increase operational visibility.
Address 9800 Richmond Ave., Suite# 480
Houston, Texas
77042
United States of America
Website www.optimumcs.com
Social Networks
| 1034
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PCI Pal
PCI Pal’s cloud-based suite of solutions serve organizations globally with secure cloud payments through any business communications channel. Through any channel, agents and environments are descoped from the requirements of PCI DSS while supporting the customer in real-time, resulting in an enhanced customer experience.
Address 615 S College St
Charlotte, North Carolina
28202
United States of America
Website www.pcipal.com
Social Networks
Products/Services Offered
- Contact Center Systems / Applications
- Security
- SIP-based Products / Session Border Controllers (SBCs)
- Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
- Text-based Messaging (email, IM)
Products
- PCI Pal Agent Assist
Our core solution, Agent Assist, utilizes DTMF (Dual Tone Multi Frequency) masking technology, as well as Speech Recognition for customers who can’t use their telephone keypad, to provide companies with a secure way of handling payments by phone without bringing their environments in scope of Payment Card Industry Data Security Standard (PCI DSS). We integrate with the call flow and at the point of payment, intercept any keypad tones or speech from the customer. This way the agent doesn’t hear or see the card data, all they see are asterisks on the screen. The customer and the agent can still converse throughout the process but the sensitive card data, the PAN and the CSV, are prevented from reaching the agent or your environment, drastically reducing the scope of PCI compliance. This solution is available globally from within the PCI Pal platform that provides our IVR and Digital secure payment products, so your agents can have access to take payments from customers through any channel. - PCI Pal Digital Payments
PCI Pal Digital makes secure omnichannel payments possible for contact centers. Merchants can take payments seamlessly with full visibility across multiple engagement channels, with flexible payment options to suit any customer. What makes the solution stand out is no matter what channel the payment link is sent through or which method the customer chooses to pay by, the contact center agent can follow any customer payment journey in real time. Ensuring no drop-off, and assisting the customer if needed, meaning a great customer and agent experience all around. - PCI Pal IVR Payments
With the ever-growing demand for omnichannel payments, customers increasingly expect businesses to provide multiple payment and engagement options. PCI Pal’s IVR Payments solution empowers your customers to make payments 24/7 without speaking with an agent or accessing your website. Payments are handled within PCI Pal’s secure cloud and integrate with your existing IVR solution. This solution is available globally from within the PCI Pal platform that provides our Agent Assist and Digital secure payment products, so can be integrated to take payments securely from customers through any channel.
| 831
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Phound
Phound supercharges your contact book with features like automatically updating contact cards and cross-platform sync. Communicate better with free video calling and unlimited messaging using your existing phone number.
Address 4300 E. Pacific Coast Hwy
Long Beach, California
90804
United States of America
Website www.phound.app
| 2214
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Plenom - Busylight
Plenom is a developer of indicator lights with visual and audio features that help guide, alert and facilitate efficient modern facilities and smart buildings. Our vision is to deliver light indicators that guide people to take the best possible decision at the right time in the right place. By delivering the "nudges" that support most any environment to keep the optimal flow for users in the office by letting others know if they're available, busy, on the phone or presenting. Busylight WorkSpaces ties into Microsoft 365 and makes is visually known if a Workspace is available or occupied.
Address 7601 N. Federal Hwy, 210A
Boca Raton, Florida
33487
United States of America
Website www.plenom.com
Social Networks
Products/Services Offered
- Internet of Things (IoT)
- Unified Communications
Products
- Busylight WorkSpaces
Busylight WorkSpaces ties into Microsoft 365 and makes is visually known if a Workspace is available or occupied. Flexible Rooms use a motion sensor to show the room/desk/space status.
| 1635
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Poly.AI
We’re on a mission to empower companies to be the best version of themselves for their customers. The notion that people can talk to computers has been around for a long time. Most of what’s out there isn’t very good. Why? Because understanding the nearly infinite ways that something can be said, replying helpfully, and carrying on the conversation for as long as it takes to fulfill the customer’s request — all by a robot — is a really hard problem to solve. While most of our competitors have focused on chat because it’s cheap, we are voice first. Customers will always call. So everything we do here at PolyAI — our products, services, research, and development — focuses on helping call centers deliver a best-in-class voice experience.
Address 12 East 49th St
New York, New York
10017
United States of America
Website poly.ai
Social Networks
| 307
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RedSky Technologies
A single platform to keep your employees safe and your business compliant under Federal and State regulations—Including Kari's Law and RAY BAUM's Act.
The quickest and easiest path to full compliance with FCC regulations, no matter how complex your requirements.
Address 155 North Lake Drive
Passadena, California
91101
United States of America
Website www.redskye911.com
Products/Services Offered
- Communications Systems Management, Configuration & Troubleshooting
- E-911 / Emergency Systems
| 2030
|
Regal.io
#1 CLOUD CONTACT CENTER FOR CUSTOMER ENGAGEMENT Regal's cross-channel orchestration of phone, SMS, email and chat conversations empowers your contact center to drive better results from sales, and prevent customer churn. Unlike traditional contact center software, Regal is engineered to improve B2C sales outreach through branded, event-driven calls, texts, and emails, a unified agent desktop, and real-time A/B testing and data. As a result, businesses build personal relationships that drive better customer experiences, more sales and increased retention.
DITCH YOUR DIALER. Switch your contact center to Regal today and start driving 25% more revenue.
Address 189 Amenia Union Road
Amenia, New York
12501
United States of America
Website www.regal.io
Social Networks
Products/Services Offered
- Contact Center Systems / Applications
- Managed / Hosted / Cloud Communications Services (UCaaS)
Products
- Journey Builder
Use Journey Builder to drive real-time, personalized, omnichannel outreach on the channels your prospects and customers prefer. - Agent Desktop
Be omni-channel — route, respond to, and drive revenue with customer conversations using phone, SMS & email. One view of conversation history and CRM information. - Regal AI
Increase your conversion rate with insights and automations based on what was said in 100% of your agent's conversations.
| 1435
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Remote Work Solutions/ChannelVision
Address 10115 E Bell Road, Suite 107-517
Scottsdale, Arizona
85260
United States of America
Website bekabusinessmedia.com
| 231
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Resource Software International Ltd. (RSI)
Resource Software International Ltd. (RSI) is a world leader in producing products, training and resources that proactively manage, control and reduce the expense of communication facilities resulting in a more dynamic, responsive and productive communication ecosystem. RSI offers a broad spectrum of communication analytics, for cloud communication providers and traditional PBXs, that scalable across all configurations including single and multi-site enterprises. Organizations can now have complete visibility across the entire spectrum of a corporate communication ecosystem. Modules include AI transcriptions, call handling, call center reporting, call recording playback, real-time agent/queue dashboards, team collaboration adoption metrics, and emergency notification.
Address 40 King St. W., Suite 300
Oshawa, Ontario
L1H 1A4
Canada
Website www.telecost.com
Social Networks
Products/Services Offered
- AI / Analytics
- APIs / Integrated Communications
- Contact Center Systems / Applications
- Team Collaboration / Chat Apps
Products
- Shadow Agent for RingCentral MVP
Shadow Agent for RingCentral adds enhanced functionality at a fraction of the cost of call center seat licenses. The client adds many of the features that customers demand including disposition codes, break codes, account codes, presence override, leader boards, auto logout, queue callback, remote agent management, embedded RingCentral Phone and powerful local Heads-Up Display (HUD). - Shadow Agent for Zoom
Shadow Agent adds enhanced functionality to Zoom Phone including disposition codes, account codes, custom auxiliary codes, agent or extension presence, queue status and real time daily leaderboards. - Shadow Agent for Webex Calling
Shadow Agent adds enhanced functionality to Webex Calling including disposition codes, account codes, custom auxiliary codes, agent or extension presence, queue status and real time daily leaderboards. - Shadow All In One Analytics
Shadow All In One Analytics is a scalable historical and real time analytics solution that offers enterprise level metrics and unparalleled granularity for your cloud collaboration or premise PBX activity. Organizations now have complete visibility across the entire spectrum of their corporate telephony ecosystem for any length of time. The product offers historical call accounting, call queues/agents reporting, real-time user dashboards and wallboards, remote agent dashboards, call recording playback, and emergency notification.
| 2019
|
Retarus
Retarus manages communication for companies worldwide with its intelligent infrastructure and outstanding solutions and services. Retarus’ patented state-of-the-art technologies, highly available data centers, and innovative cloud messaging platform offer maximum security, performance, and business continuity. With experience in steering information flows at the enterprise level, Retarus ensures that data is transferred securely and reliably to the right place, at the right time, in the right format –since 1992.
Address 300 Lighting Way Suite 315
Secaucus, New Jersey
07094
United States of America
Website www.retarus.com
Products/Services Offered
- Managed / Hosted / Cloud Communications Services (UCaaS)
- Unified Communications
| 229
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Rocware Corporation
Rocware specializes in creating intelligent unified communication hardware and solutions that cater to various meeting spaces - from personal offices to corporate auditoriums. Our commitment to innovation is reflected in our AI-enabled devices that offer features like speaker body-tracking and auto-framing, ensuring that every interaction is as close to an in-person experience as possible. With a strong R&D foundation and a global presence, Rocware is dedicated to enhancing productivity and efficiency in today's hybrid work environments. Connect with us to learn how we can elevate your communication and collaboration.
Address 3/F,No.2,Honghui Industrial Park,Xin'an Street
Bao'an District, Guangdong
518000
China
Website www.rocware.com
Social Networks
Products/Services Offered
- AI / Analytics
- APIs / Integrated Communications
- Audio Conferencing Services / Devices
- Unified Communications
- Video: Cloud-based Services
Products
- RC841U 4K PTZ Camera
Rocware RC841U 4K UHD Video PTZ Camera has Sony's 1/2.5 inch CMOS sensor with 4K quality at an impressive 30 fps. The horizontal angle is comfortable at 80.8° and has a 12X lossless optical zoom. Supports AI humanoid tracking and auto-framing so that you can choose to focus on individual or all team members. Everyone has a chance to be on the central stage. - A10 Modular USB AI Microphone
Rocware A10 Mic with speaker provides greater flexibility in huddle room configurations. The primary mic, with four built-in omnidirectional array mics + 2 expansion mics, is optimized for up to 10 meters. So whether people are seated at a table or standing, A10 Mic with 360° omnidirectional pickup, suppress noise, and cancel echo means everyone will be heard clearly. - Rocware RC10 All-in-one 4K UHD USB Video Bar
RC10 has a 1/2.5-inch, 8.51 megapixel high-quality UHD CMOS sensor, which can output 4K (3840x2160)@30fps Ultra high definition image, downward compatible with 1080P, 720P, and other resolutions. There are 2 significant differences between RC10 and other Videobars. - Rocware RC310 Mini Video PTZ Camera
The RC310 1080P HD Mini Video PTZ camera has a 120° vertical tilt angle, 340° horizontal pan angle, and 3x optical zoom. It is compact like a webcam but offers more professional and flexible control.
| 435
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SCB Global
SCB Global was founded in 2004 and is a leading Microsoft Teams integrator with global calling coverage in over 182 countries. Driven by the mission to redefine collaboration and business productivity through Microsoft Teams, SCB Global assists medium and large global enterprises to adopt Teams as the main business collaboration platform. Whether it is advanced global cloud
calling, intuitive contact centre features or SMS functionality, OPTO by SCB Global delivers powerful communication and collaboration tools natively inside Teams and hosted in Microsoft Azure for a truly native experience.
Address 15333 North Pima Road, Suite 305
Scottsdale, Arizona
85260
United States of America
Website scb-global.com/home
Social Networks
Products/Services Offered
- AI / Analytics
- Contact Center Systems / Applications
- Communications Systems Management, Configuration & Troubleshooting
- Managed / Hosted / Cloud Communications Services (UCaaS)
- Team Collaboration / Chat Apps
- Unified Communications
Products
| 221
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SCTC
The SCTC is THE Premier Professional Organization for Independent Consultants. Our consultant members are leaders in the industry, able to provide best of breed professional services in a wide array of technologies. Every consultant member commits annually to a strict Code of Ethics, ensuring they work for the client benefit only and do not receive financial compensation for vendors and service providers.
Address 230 Washington Ave, Suite 101
Albany, New York
12302
United States of America
Website www.sctcconsultants.org
| 1534
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Sennheiser Electronic Corporation
Address 1 Commercial Dr
Old Lyme, Connecticut
06371
United States of America
Website www.sennheiser.com
| 1002
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SignalWire
Our mission is a simple one. To empower you to build whatever you can imagine utilizing software-defined telecom capabilities. Whether it’s a product, service, application, or enterprise communication tool, we want you to focus on your idea instead of worrying about developing, scaling, maintaining, and of course, overpaying for complex communications technology and services.
Address 228 Hamilton Ave
Palo Alto, California
94301
United States of America
Website signalwire.com
| 208 AI Zone
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Sinch
Sinch powers meaningful conversations at scale across voice, messaging, and email for the world’s biggest service providers and enterprises.
Our tier 1 super network provides unmatched deliverability, redundancy, and geo-diversity and has the largest footprint of local phone numbers in the U.S., with over 160M numbers in service and 300B minutes of traffic delivered annually.
We are Sinch — the Customer Communications Cloud.
Address 1 North Wacker Drive, Suite 2500
Chicago, Illinois
60606
United States of America
Website www.sinch.com
Social Networks
Products/Services Offered
- APIs / Integrated Communications
- Managed / Hosted / Cloud Communications Services (UCaaS)
- SIP Trunking Services
- Team Collaboration / Chat Apps
- Unified Communications
| 901
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Sinch
Address Illinois
United States of America
| 519-1
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Singlewire Software
Singlewire Software is the developer of InformaCast and Visitor Aware, two solutions that enable organizations to detect threats, notify everyone, and manage incidents. More than 7,000 organizations in over 80 countries use these tools to enhance safety and communication so they can protect their most important asset: their people. From screening visitors to sending alerts and handling critical events, Singlewire Software offers solutions for every safety challenge.
Address 1002 Deming Way
Madison, Wisconsin
53717
United States of America
Website www.singlewire.com
Products/Services Offered
- Managed / Hosted / Cloud Communications Services (UCaaS)
- Unified Communications
Products
- InformaCast
InformaCast is a mass notification and incident manage platform that enables organizations to detect threats, notify everyone, and manage incidents. With the ability to plan for any crisis, deliver intrusive text, audio, and visual messages, and leverage robust incident management tools, InformaCast offers organizations a single, consolidated system for their daily and emergency communication needs. - Visitor Aware
Visitor Aware is a visitor and safety management platform that enables organizations to enhance safety at their front doors. Using ID scanning and encrypted facial recognition, Visitor Aware provides a stand procedure for every guest to follow to flag potential issues for immediate intervention, while quickly checking-in approved visitors who can enter the building.
| 2031
|
slybroadcast
Slybroadcast is the ringless voicemail productivity tool that saves the day for busy, efficient professionals.
Address 1 Faneuil Hall Marketplace
Boston, Massachusetts
02109
United States of America
Website www.slybroadcast.com
Products/Services Offered
- APIs / Integrated Communications
- Communications Systems Management, Configuration & Troubleshooting
- Internet of Things (IoT)
- Text-based Messaging (email, IM)
| 735
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Smarsh
Smarsh enables companies to transform oversight into foresight by surfacing business-critical signals in more than 80 digital communications channels. Regulated organizations of all sizes rely upon the Smarsh portfolio of cloud-native digital communications capture, retention, and oversight solutions to help them identify regulatory and reputational risks within their communications data before those risks become fines or headlinesTo discover more about the future of communications capture, archiving and oversight, visit www.smarsh.com. Smarsh serves a global client base spanning the top banks in North America, Europe, and Asia, along with leading brokerage firms, insurers, and registered investment advisors and U.S. state and local government agencies.
Address 851 SW 6th Ave, Suite 800
Portland, Oregon
97204
United States of America
Website www.smarsh.com
Social Networks
Products/Services Offered
- Communications Systems Management, Configuration & Troubleshooting
- Managed / Hosted / Cloud Communications Services (UCaaS)
- Mobile / Wireless Platform / Devices
- Mobile / Wireless Services
- Security
- Team Collaboration / Chat Apps
- Text-based Messaging (email, IM)
- Unified Communications
- Video: Cloud-based Services
- Video: Desktop
- Video: Mobile
- Voicemail / Unified Messaging
| 2023
|
Solgari
• Imagine significantly improving customer satisfaction and employee engagement in just days! • Solgari intelligently connects customers to the people and the help they need fast. • Powered by Microsoft AI, integrated within Teams and deployed from Azure in minutes. The Microsoft Teams AI Customer Engagement Solution from Solgari enables any Microsoft Teams user to become a Customer Service Champions
Address 20 Windsor Place, Pembroke Street Lower
Dublin 2, Dublin
D02 PX73
Ireland
Website www.solgari.com
Social Networks
Products/Services Offered
- AI / Analytics
- Contact Center Systems / Applications
- Communications Systems Management, Configuration & Troubleshooting
- Managed / Hosted / Cloud Communications Services (UCaaS)
- Mobile / Wireless Platform / Devices
- Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
- Team Collaboration / Chat Apps
- Video: Cloud-based Services
- Video: Desktop
- Video: Mobile
| 2109
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Somos, Inc.
Building Stronger Connections between Consumers, Brands and Communities. In todays constantly changing digital world, trust is hard-earned. Consumers have become more discerning than ever, making it much harder to cultivate meaningful connections. Somos equips organizations with global phone number intelligence and data to drive trust between brands and their consumers. Somos is used to support your fraud, compliance, and operational efforts to ensure efficiency and make sure every connection you make is the right connection.
Address Two Tower Center Boulevard, 20th FL
East Brunswick, New Jersey
08816
United States of America
Website www.somos.com
Social Networks
Products/Services Offered
- AI / Analytics
- Internet of Things (IoT)
Products
- RealAgent
RealAgent from Somos enables organizations to simply and easily query the Reassigned Numbers Database (RND) – a repository of over 377 million phone numbers that have been permanently disconnected and potentially reassigned to a new user – BEFORE a call or text reaches its recipient. Through this direct access to the RND, RealAgent helps empower enterprises with the crucial data they need to ensure that their calls and texts are reaching the intended source. - RealNumber DNO
RealNumber DNO is the cornerstone in the fight against unlawful robocalls and robotexts. With its extensive dataset of over 6 billion Toll-Free and local numbers, RealNumber DNO provides a comprehensive solution that identifies numbers that should never initiate outbound calls or texts, serving as a vital tool in eliminating these nuisances from our communication channels.
| 2222
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Tango Networks
Tango Networks enables businesses to adopt Mobile First strategies with innovative communications solutions for today’s distributed workforce.
Tango Extend is a Global eSIM for business which works with almost any Cloud UC platform - including MS Teams and Webex Calling.
ESIMs can be installed in minutes on either a company provided or personal phone as a 2nd SIM. It allows end users to use the native phone dialler to make and receive mobile business calls - which are routed through the UC platform and can be recorded. Tango sells mobile services through a network of channel partners.
Address 2801 Network Blvd, Suite 200
Frisco, Texas
75034
United States of America
Website www.tango-networks.com
Social Networks
Products/Services Offered
- Managed / Hosted / Cloud Communications Services (UCaaS)
- Mobile / Wireless Platform / Devices
- Mobile / Wireless Services
- Text-based Messaging (email, IM)
- Unified Communications
Products
- Tango Extend
A Global eSIM for enabling an existing UC number to be used natively on a mobile phone
| 219
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TD SYNNEX
Technology moves fast. We partner with the entire technology ecosystem to manage relentless transformation, execute confidently, and evolve to capture opportunities up ahead.
Address 44201 Nobel Drive
Fremont, California
94538
United States of America
Website www.tdsynnex.com
| 309
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TechSee
TechSee is the leading AI Experience Platform that enables enterprises to deliver better customer support experiences, enhance service quality, and reduce costs through AI and service automation. Powered by Sophie AI, TechSee’s patented multisensory generative AI platform, enterprises deploy virtual agents that can see, hear, understand, and guide agents and customers, delivering human-like automated experiences.
TechSee is used by over 1,000 enterprise companies in more than 53 countries worldwide. Recognized by Gartner as a Cool Vendor in Customer Service, TechSee’s technology has won multiple awards.
Address 1 Shankar St.
Herzliyah, 4672501
Israel
Website techsee.me
Social Networks
Products/Services Offered
- APIs / Integrated Communications
- Contact Center Systems / Applications
- Systems Integration Services / Consulting / VAR
Products
- Live Visual Support
Connect customers with call center agents and field workers instantly with smartphone video calls. Simply pointing a smartphone or tablet camera at a troublesome device allows agents to see and diagnose issues in real-time while using augmented reality (AR) annotations to provide instructions directly on the customer's screen.TechSee Live allows support teams to see exactly what customers see over a patented browser-based live video stream, enabling them to provide on-the-spot, low-effort guidance resolution. TechSee’s live solution has been widely implemented in the contact centers of leading global organizations in telecom, consumer electronics, insurance, utilities, medical technology, and other verticals, delivering significant ROI through reduced operational costs and increased customer loyalty. - Sophie AI Virtual Agent
Sophie AI is the world’s first and most powerful AI agent. Sophie AI learns from your service interactions to offer smart, situationally-aware service automation. Sophie AI sits at the center of the TechSee Total Experience Platform. This proprietary, MultiSensory AI agent interacts via voice, visuals, and text to read, listen, see, and guide customers to full issue resolution. Accelerate your AI time-to-market, reduce the cost of automation, and provide natural human-like support across every touchpoint. - Sophie AI-Powered Assistant
Your next-generation agent assistant, Sophie AI actively helps Tier 1 agents improve their performance and customer satisfaction. For example, Sophie automatically collects key information before an agent comes on the line. As agents engage with customers, Sophie’s AI-powered Assistant seamlessly supports agents, helping them visually identify or troubleshoot hardware, guide customers through support flows, and automate tasks. This unique blend of visual, voice and textual AI helps even your least-experienced agents improve their performance. - Self-Service With Vision
Give your customers and field service agents the technology to resolve their issues, quickly and easily. Visual Journeys provides no-code, web-based visual flows with integrated AI analysis. Take it to the next level, with Sophie AI agents that can listen, speak, read, write, see, and guide every user to full resolution.
| 2115
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Telefonica
Telefónica Global Solutions manages the Multinational business, the international Wholesale and Global Roaming of the Telefónica Group, along with the USA business. We deliver world-class services and platforms to multinational companies, wholesale carriers, fixed and mobile operators, OTTs, service providers and aggregators, helping them in their digital transformation. At Telefónica Global Solutions we connect people and businesses with our innovative services and technological solutions.
Offering a global footprint, with particularly strong presence in Europe and Latin America, we provide our customers with innovative and global solutions wherever they are. We are a flexible, innovative, experienced and committed company and we believe that people are the drivers of change in business and society. Our integrated service portfolio includes Networking, Voice & UCC, Global Messaging, Roaming, Cloud, Security, Satellite, and IoT & Big Data.
Address 800 Waterford Way, Suite #300, Miami, FL. 33126
Miami, Florida
33126
United States of America
Website www.globalsolutions.telefonica.com/en
Social Networks
| 1535
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TeleMate
TeleMate develops vendor-neutral unified communications and collaboration monitoring and analytics platforms that empowers IT and business stakeholders across the digital workplace to operate smarter and faster. Platforms provide performance monitoring, troubleshooting details, and management oversight across distributed UC environments. TeleMate is the technology partner to support your cloud migration journey.
Address 3550 Engineering Drive, Suite 100
Peachtree Corners, Georgia
30092
United States of America
Website www.telemate.net
Products/Services Offered
- AI / Analytics
- Contact Center Systems / Applications
- Communications Systems Management, Configuration & Troubleshooting
- Unified Communications
- Voicemail / Unified Messaging
Products
- Predictive UC Analytics
TeleMate’s Predictive platform is a vendor neutral solution that thoughtfully enables monitoring, analytics and reporting from a single and secure role-based access driven interface. The platform can be delivered as an on premise software solution or a secure cloud-based service. In instances by where additional deployment flexibility is required, hybrid and multi-tenant options are also available. Predictive has been engineered to facilitate maximum correlated visibility while reducing the number of compartmentalized 3rd party and UC&C manufacture’s monitoring, analytics and reporting applications. - TeleMate Performance Agent
TeleMate’s Performance Agent is an application component of the Predictive UC Platform that provides visibility and insight to UCaaS (unified communication as a service) offering for remote and hybrid workforces. Businesses recognize that communication, whether voice, video, contact center or meeting solutions, is crucial for success. Therefore, it is imperative to quickly and efficiently identify the source of performance degradation. Is the problem being caused due to poor performance in the home network, somewhere in the internet, or in the UCaaS offering itself? TeleMate’s Performance Agent helps by identifying the root cause of such issues. Supported UCaaS Providers Webex by Cisco Suite ( Meetings, Messaging, Calling, & Contact Center ) Microsoft Teams Zoom Ring Central NICE 8x8 Administrators can add additional services to meet evolving business needs, ensuring future- proof value.
| 1927
|
TransNexus
TransNexus provides software for VoIP networks. Features include Fraud Control, TDoS and Robocall Prevention, Branded Calling and CDR Reporting.
Address 3715 Northside Parkway, Building 100 - Suite 500
Atlanta, Georgia
30327
United States of America
Website transnexus.com
Social Networks
Products/Services Offered
- Communications Systems Management, Configuration & Troubleshooting
Products
- ClearIP
Cloud based service for Branded Calling and Robocall Prevention - NexOSS
Branded Calling, Robocall Prevention and CDR Analytics.
| 519-3
|
TransUnion
TransUnion
TransUnion is a global information and insights company with over 12,000 associates operating in more than 30 countries. TransUnion’s TruContact Communications and Contact Center solutions, powered by Neustar, help to restore trust in communications, enhance customer outreach with authoritative identity, and streamline delivery of telecom connectivity services. Solutions include Universal Order Connect (UOC), Caller ID Authentication, Robocall Mitigation, and Branded Call Display. Learn more at https://www.transunion.com/solution/trucontact.
Address 1906 Reston Metro PlazaSuite 500
Reston, Virginia
20190
United States of America
Website www.transunion.com
Social Networks
| 2107
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TTEC Digital
TTEC Digital is a global leader in customer experience orchestration, combining technology and empathy at the point of conversation. With decades of experience across the world’s leading contact center technology platforms – plus in-house expertise in CX strategy, data and analytics, AI and more – TTEC Digital delivers an unmatched skillset for organizations looking to forge deeper customer relationships and drive better business outcomes. Learn more at ttecdigital.com
Address 6312 S. Fiddler's Green Circle, Ste 100N
Greenwood Village, Colorado
80111
United States of America
Website ttecdigital.com
Social Networks
Products/Services Offered
- Contact Center Systems / Applications
- Communications Systems Management, Configuration & Troubleshooting
- IP PBXs / IP Telephony / Desk Phones
- Managed / Hosted / Cloud Communications Services (UCaaS)
- Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
| 2001
|
Unimax
Unimax provides a UC and telecom Management Software Suite with tools for provisioning/deprovisioning, automated moves, adds, changes, and deletes (MACDs), phone number and DID management, help desk agent MACDs, employee self service MACDs, unified MACD administration, system migrations, and more for single and multi-vendor communication environments. Unimax’s software is compatible with UC and telecom systems from Cisco, Microsoft, Avaya, Zoom, OpenText (formerly AVST), Genesys, ServiceNow (and many ITSM platforms), and others.
Address 121 South 8th Street
Minneapolis, Minnesota
55402
United States of America
Website www.unimax.com
Social Networks
Products/Services Offered
- APIs / Integrated Communications
- Contact Center Systems / Applications
- Communications Systems Management, Configuration & Troubleshooting
- Unified Communications
- Voicemail / Unified Messaging
Products
- 2nd Nature
2nd Nature enables organizations and managed service proviers to unify hte provisioning and management of their various UC, PBX, voice messaging, and other critical business systems by providing a single, centralized management and administration interface. 2nd Nature was designed to help your UC, telecom, and IT teams spend less time navigating through the complex administration software that came with your systems and more time managing your communications responsibilities. - LineOne
LineOne is a configurable, web-based self service portal designed for employees to change their own voicemail passwords, phone PINs, speed dials, zero out extensions, call forwarding numbers, simultaneous ring settings, phone labels, voicemail notification preferences (e.g. via phone, email, text, etc.), find me settings, and many others. Changes are immediate. No waiting. No support calls. No work tickets. - HelpOne
HelpOne is a configurable, web-based application which enables tier one help desk agents to immediately change an employee’s voicemail password, phone PIN, speed dials, zero out extensions, call forwarding numbers, simultaneous ring settings, phone labels, voicemail notification preferences (e.g. via phone, email, text, etc.), find me settings, and many others without the assistance of overburdened voice engineers. Changes are immediate. No waiting. No work tickets. No hassle. - NumberPro
NumberPro greatly simplifies the complex task of identifying, organizing, and reporting on phone numbers (such as DIDs, directory numbers, extensions and toll-free numbers) and voice mailbox numbers to determine if they are used, available, reserved, or in the process of aging, regardless of the vendor platform, number of systems, system types or number formats. - Automation
Unimax offers automation solutions for workflows specific to your organization’s communications objectives. Our automated solutions reduce the time it takes to process workflows from days or weeks to seconds. Unimax’s automation solutions leverage our ability to synchronize data between UC, PBX and voicemail systems, directory systems (e.g. Microsoft Active Directory), IT service management software (e.g. ServiceNow), human resource software, enterprise resource planning applications (ERP), and other critical databases.
| 2000
|
USAN
USAN is a leading Cloud Contact Center Solutions provider with over 30 years of experience enabling CCaaS transformations and empowering businesses to deliver exceptional omnichannel customer experiences. With a strong focus on innovation and customer success, USAN offers a comprehensive suite of CCaaS offerings that extend the power of Amazon Connect, enabling organizations to optimize their contact center operations and drive superior outcomes.
Address 3080 Northwoods Circle
Norcross, Georgia
30071
United States of America
Website www.usan.com
Social Networks
Products/Services Offered
- AI / Analytics
- APIs / Integrated Communications
- Contact Center Systems / Applications
- Systems Integration Services / Consulting / VAR
Products
- Realm
USAN’s Realm extends the power and reach of Amazon Connect and allows you to match the rapid pace of innovation that your customers demand. USAN Realm includes real-time actionable intelligence, enabling data-based prioritization of improvements, enhancements, and ROI.
| 2006
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Variphy
Variphy is the leading provider of call analytics and reporting for unified communications. With 20 years in the industry, Variphy offers robust integrations for Webex Calling, Zoom Phone, Microsoft Teams Phone, and Cisco’s UCM, UCCX, and CUBE.
Variphy can help your compliance and IT teams track changes and resolve issues. With our advanced features, you can automate report delivery, find data quickly through a simple search, get visibility into call activity, and more.
Whether your organization is on-premises, in the cloud, or considering migrating to a cloud calling environment, get the most out of your call data with Variphy.
Address 722 Old Jonas Hill Rd
Lafayette, California
94549
United States of America
Website www.variphy.com/landing/enterprise-connect
Social Networks
Products/Services Offered
- Contact Center Systems / Applications
- Communications Systems Management, Configuration & Troubleshooting
- Managed / Hosted / Cloud Communications Services (UCaaS)
- Unified Communications
Products
| 1302
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Verint
Verint® helps the world’s most iconic brands—including over 85 of the Fortune 100 companies—build enduring customer relationships by connecting work, data, and experiences across the enterprise. The Verint Customer Engagement portfolio draws on the latest advancements in AI, analytics, and an open cloud architecture to help customers close the Engagement Capacity GapTM that results when customers’ expectations for service exceed an organization’s ability to deliver it.
Address 175 Broadhollow Road, Suite 100
Melville, New York
11747
United States of America
Website www.verint.com
| 1402
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Vyopta
Vyopta, the leader in digital user experience management for collaboration, has helped over 60 million people collaborate better. Its Technology Insights and Space Insights applications have helped identify and address over 9 million issues. Vyopta helps organizations deliver exceptional collaboration user experiences and optimize their technology and real estate investments. Hundreds of organizations worldwide spanning 20+ industries use Vyopta.
Address 4301 Westbank Drive, Bldg A Suite 200
Austin, Texas
78746
United States of America
Website www.vyopta.com
Social Networks
Products
| 602
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Workstorm
A powerful collaboration platform, built to protect privacy and data, Workstorm is where you have your most important meetings, share information on a need-to-know basis, and stay focused on work.
Address 27 N Wacker Dr, #464
Chicago, Illinois
60606
United States of America
Website www.workstorm.com
Social Networks
Products/Services Offered
- Team Collaboration / Chat Apps
- Text-based Messaging (email, IM)
- Video: Desktop
- Video: Mobile
| 2219
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WX Technology Group
WX Technology Group is a Technology Advisory and Consulting firm with deep experience in delivering end-to-end solutions, cost savings initiatives, and cloud migrations. Thanks to an extensive partner ecosystem and team of industry experts, our clients benefit from real-time market and vendor insights, critical information, and unbiased recommendations across a broad array of technologies. By serving as an extension of their team, we empower business leaders to make informed decisions, immediately capitalize on emerging technologies, and spend more time engaging in strategic business initiatives and less on vetting and procuring technology services.
Address 69 MILK STREET, SUITE 300;
Westborough, Massachusetts
01581
United States of America
Website wxtechnologygroup.com
Social Networks
Products/Services Offered
- AI / Analytics
- APIs / Integrated Communications
- Audio Conferencing Services / Devices
- Contact Center Systems / Applications
- Communications Systems Management, Configuration & Troubleshooting
- E-911 / Emergency Systems
- IP PBXs / IP Telephony / Desk Phones
- Managed / Hosted / Cloud Communications Services (UCaaS)
- Mobile / Wireless Platform / Devices
- Mobile / Wireless Services
- Security
- SIP-based Products / Session Border Controllers (SBCs)
- SIP Trunking Services
- Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
- Systems Integration Services / Consulting / VAR
- Team Collaboration / Chat Apps
- Text-based Messaging (email, IM)
- Unified Communications
- Voicemail / Unified Messaging
- WebRTC
Products
| 2113
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XTEN-AV
XTEN-AV is a cloud-based AV Design and Proposal Software that incorporates technology like AI, VR, Automation & Cloud Computing. The software helps AV designers, integrators, installers, end users and sales teams automate their AV drawings, documents, calculations and Proposals to achieve top-notch precision and streamlined AV projects.
XTEN-AV comprises of an in-built drawing and diagramming tool: X-DRAW, that offers AV-specific features like Automatic Cable Labeling, Upload & create floor plans, Design Templates, etc, eliminating the need for multiple tools to achieve detailed AV diagrams.
The platform also houses a range of Free AV Calculators: Ceiling Speaker Calculator, Specification Search Tool, Projector Throw Distance Calculator etc. The tools automate AV calculations and layouts, giving quick, accurate and precise results.
A modern, proposal tool; x.doc, comes fully equipped with features like Legally Binding Digital Signatures, 100+ Proposal Templates, and more.
Address 33170 Alvarado Niles Rd, #2231
Union City, California
94587
United States of America
Website xtenav.com
Social Networks
| 213
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