Company | Booth |
 Amazon Web Services
For 11 years, Amazon Web Services has been the world's most comprehensive and broadly adopted cloud platform. AWS offers fully featured services for compute, storage, networking, database, analytics, application services, deployment, management, developer, mobile, IoT, AI, security, hybrid, and enterprise applications. AWS services are trusted by millions of customers around the world – including startups, enterprises, and leading government agencies – to power their infrastructure, make them more agile, and lower costs. Visit https://aws.amazon.com.
Address 1915 Terry Avenue
Seattle, Washington
98101
United States of America
Website aws.amazon.com
Social Networks
  Products/Services Offered
- Audio Conferencing Services/Devices
- Contact Center Systems/Applications
- Managed/Hosted/Cloud Communications Services (UCaaS)
- Speech Rec/Speech-to-Text/Text-to-Speech/Natural Language Processing
- Team Collaboration/Chat Apps
Products
- Alexa for Business
Alexa for Business is an AWS service that allows organizations of all sizes to introduce Alexa into the workplace by providing the tools to manage Alexa devices, users, and skills at scale. With Alexa for Business, IT administrators can provision, deploy, and manage Echo devices across their organization with granular controls using the Alexa for Business console. Using Alexa devices managed by Alexa for Business, administrators can simplify their conference rooms and meeting experience, deliver customized skills privately to users in the organization and voice-enable their workspaces. - Amazon Chime
Amazon Chime is a secure, real-time, communications service that transforms meetings by making them more efficient and easier to conduct. The service delivers high-quality audio and video through an application that is easy to use and stays in sync across all of your devices. With Amazon Chime, meetings start on time, and a visual roster makes them easy to manage. Amazon Amazon Chime is a secure, real-time, communications service that transforms meetings by making them more efficient and easier to conduct. The service delivers high-quality audio and video through an application that is easy to use and stays in sync across all of your devices. With Amazon Chime, meetings start on time, and a visual roster makes them easy to manage. Amazon Chime is a fully managed service that runs securely on the AWS cloud, which frees IT from deploying and managing complex infrastructures. - Amazon Connect
Amazon Connect is a self-service, cloud contact center service that makes it easy for any business to deliver better customer service at a lower cost. Amazon Connect is based on the same contact center technology used by Amazon customer service associates around the world to power millions of customer conversations. The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics. - Amazon Lex
Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amazon Alexa are now available to any developer, enabling you to quickly and easily build sophisticated, natural language, conversational bots (“chatbots”). - Amazon WorkDocs
Amazon WorkDocs is a secure, fully managed, file collaboration and management service, with an extensible SDK, which runs on AWS. With Amazon WorkDocs, all your files are stored on one service. Users can share files, provide rich feedback, and access their files on WorkDocs from any device. WorkDocs encrypts data in transit and at rest and offers powerful management controls, active directory integration, and near real-time visibility into file and user actions.
| 2119
|
 Arrow Systems Integration, Inc.
Arrow Systems Integration, Inc. (Arrow SI), a wholly owned subsidiary of Arrow Electronics, Inc., is a uniquely-capable total solutions provider specializing in unified communications, voice and data technologies, contact center and network security all while providing our customers with legendary service and support. Founded in 1974, Arrow Systems Integration was formed with a vision to deliver an unmatched customer experience based on integrity, honesty and customer excellence.
Address 1820 Preston Park Blvd
Suite 2800
Plano, Texas
75093
United States of America
Website www.arrowsi.com
Social Networks
  Products/Services Offered
- Contact Center Systems/Applications
- Internet of Things (IoT)
- Managed/Hosted/Cloud Communications Services (UCaaS)
- Unified Communications
| 1013
|
 AT&T
AT&T Business helps organizations accelerate their digital evolution through an integrated portfolio of technology solutions, including mobility, networking, IoT, collaboration, cybersecurity, and cloud.
Address 208 South Akard Street
Dallas, Texas
75202
United States of America
Website www.business.att.com
Products/Services Offered
- Internet of Things (IoT)
- SIP Trunking Services
- Systems Integration Services/Consulting/VAR
- Unified Communications
| 1019
|
 Bandwidth
Bandwidth’s APIs are shaping the future of how we connect—all with embedded voice and text for mobile apps and large-scale enterprise solutions. Bandwidth's APIs provide easy access to voice calling, text messaging, 9-1-1 access, and phone number provisioning. And it's all built on Bandwidth’s own all-IP nationwide network.
Address 900 Main Campus Drive, Suite 500
Raleigh, North Carolina
27606
United States of America
Website www.bandwidth.com
Social Networks
  Products/Services Offered
- APIs/Integrated Communications
- Contact Center Systems/Applications
- E-911/Emergency Systems
- SIP Trunking Services
Products
- Voice Services
Bandwidth can help you securely embed voice calling directly into your application, network, or product. Bandwidth Voice APIs are backed by a real, reliable network that we control completely—which means you get access to great quality and included support, at a price only a network operator can provide. - Messaging Services
If you can text it on your phone, you can integrate it into your product using Bandwidth's Messaging APIs. Your users can send and receive pictures, videos, audio, group texts and more—all it takes is a few lines of code. - 9-1-1 Access
Our complete portfolio of 9-1-1 Access services makes it easy to build a robust 9-1-1 ready solution that works with your business requirements. - Phone Numbers
Our Phone Number Dashboard holds the keys for modern, automation-ready phone number management capabilities including ordering new numbers, activating special features, viewing usage reports, and porting numbers in from other carriers. And with Bandwidth’s extensive network footprint, your expansion potential across the nation is virtually limitless.
| 201
|
 Cisco
Cisco designs and sells broad lines of products, provides services, and delivers integrated solutions to develop and connect networks around the world. As a global market leader in our industry, we help our customers connect, digitize, and thrive. Together, we change the way the world works, lives, plays, and learns.
Address 170 W Tasman
San Jose, California
95134
United States of America
Website www.cisco.com
Social Networks
  | 2112
|
 Fuze
Fuze is a global, cloud-based unified communications platform. Designed for the way people work, Fuze powers business conversations and insights across the modern enterprise. With a single unified voice, video, and messaging application, people can now communicate anytime, anywhere, across any device.
Address 2 Copley Place
Floor 7
Boston, Massachusetts
02116
United States of America
Website www.fuze.com
Social Networks
  Products/Services Offered
- Audio Conferencing Services/Devices
- Contact Center Systems/Applications
- Communications Systems Management, Configuration & Troubleshooting
- IP PBXs/IP Telephony/Desk Phones
- Managed/Hosted/Cloud Communications Services (UCaaS)
- Mobile/Wireless Platform/Devices
- Unified Communications
- Video: Cloud-based Services
- Video: Desktop
- Video: Mobile
- Video: Room Systems
- Voicemail/Unified Messaging
Products
- Fuze Desktop and Mobile
Voice, video, messaging, and content all in a single application, supported by one global platform. - Fuze Web
Fuze Web allows you to enjoy the full Fuze experience by providing a rich calling, conferencing, video, and modern group messaging experience directly from a browser. - Fuze Insights
With a unified platform and application experience, Fuze is uniquely positioned in the market to provide a complete picture of your communications environment with powerful analytics that capture and help evaluate usage trends, workforce performance, customer engagement, and enterprise processes.
| 919
|
 Genesys
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in 100+ countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud.
Address 2001 Junipero Serra Blvd
Daly City, California
94014
United States of America
Website www.genesys.com
Social Networks
  Products/Services Offered
- AI/Analytics
- Contact Center Systems/Applications
- Managed/Hosted/Cloud Communications Services (UCaaS)
- Team Collaboration/Chat Apps
- Unified Communications
Products
- PureCloud
PureCloud is an innovative unified customer engagement and collaboration cloud solution that allows you to connect with customers, manage tasks and see the road ahead in one easy platform. - PureConnect
PureConnect is a unique all-in-one multichannel engagement offering that is simple to administer, flexible and tailorable with comprehensive services for mid-sized to large organizations - available to run both on-premise or in the cloud. - PureEngage
PureEngage is an omnichannel customer engagement solution for global businesses to deliver competitively superior experiences through real-time contextual journeys, world-class intelligent routing, and digital transformation at any scale. Large, multi-site, multinational organizations gain a global view and control of their brand. Available both on-premises and in the cloud, PureEngage supports extensive customizability through open APIs and web standards. - Kate - Blended AI by Genesys
Meet Kate - Blended AI by Genesys. She combines artificial intelligence, bots, machine learning, micro-apps and more, so you can deliver personalized, proactive and predictive experiences. Kate works seamlessly with live agents to solve customer problems faster and more efficiently.
| 713
|
 Huawei
Address Huawei Base, Bantian, Longgang District
Shenzhen, Guangdong, 518129
China
Website www.huawei.com/en
| 1927
|
 Intel
Intel expands the boundaries of technology to make amazing experiences possible. At Enterprise Connect Intel will highlight it's Intel Unite® Solution, a wireless content sharing and collaboration solution that is easy to use, cost-effective, manageable, and more secure. Come discover the collaboration solution designed for the modern enterprise. Learn more at www.intel.com/unite.
Address 2200 Mission College Blvd
Santa Clara, California
95054
United States of America
Website www.intel.com/unite
Social Networks
  Products/Services Offered
Products
- Intel Unite® Solution
Intel Unite is a simple, customizable wireless collaboration solution that enables users to start meetings quickly - no need for dongles, adaptors or cables. Content is seamlessly shared to meeting rooms and remote users and guests can easily connect into those sessions in a secure way. Intel Unite is an open platform, so the solution works with existing conference room technology and works on any device including iPads, Android tablets, Macs, iPhones and PCs. Intel Unite is built on top of the Intel® vPro™ Platform for trusted performance, security, and manageability. Learn more at www.intel.com/unite.
| 1419
|
 Masergy
Masergy owns and operates the largest independent cloud networking platform, delivering fully-managed global networks, advanced managed security and cloud unified communication solutions to enterprises. Since 2001, Masergy has delivered innovative technologies and unmatched customer service. We go beyond transforming IT, we are the benchmark for what enterprises expect from their service provider.
Address 2740 North Dallas Parkway, Suite 260
Plano, Texas
75093-4834
United States of America
Website www.masergy.com
Social Networks
  | 1119
|
 MessageBird
MessageBird is building a new global infrastructure to change the way businesses communicate with customers. We’ve developed the world’s fastest, most extensive, and most reliable infrastructure for delivering voice, SMS and chat communications directly to billions of customers around the world at the best rates. MessageBird enables sophisticated customer communications to become a point of competitive differentiation for today's most ambitious, innovative companies.
Address Baarsjesweg 285
Amsterdam, Noord Holland, 1058 AE
Netherlands
Website www.messagebird.com/en-us
Social Networks
  Products/Services Offered
- APIs/Integrated Communications
- Contact Center Systems/Applications
- Managed/Hosted/Cloud Communications Services (UCaaS)
- SIP Trunking Services
- Team Collaboration/Chat Apps
- Video: Cloud-based Services
Products
- SMS
Power your SMS communications with unrivalled deliverability and speed, anywhere in the world. - Voice
Build fast, reliable and secure Voice applications for your business with our powerful VoIP infrastructure. - SIP Trunking
Power your global VoIP infrastructure with enterprise-grade connectivity. - Chat
Reach your customers on the chat platforms they know and love with our omni-channel API. - Flow Builder
The power of our Voice and SMS solutions at your fingertips, without writing a single line of code.
| 2200
|
 Oracle
Address 500 Oracle Parkway
Redwood Shores, California
94065
United States of America
Website www.oracle.com
| 1619
|
 Serenova
Serenova simplifies every aspect of the customer experience, from front office to back, to make life easier for you, your customers and your employees. The world’s most passionate, customer-focused brands achieve brighter interactions, deeper insights, and more meaningful outcomes with Serenova’s always-on, highly secure, true multi-tenant and instantly scalable Contact Center as a Service (CCaaS) platform, CxEngage.
Address 7300 Ranch Rd 2222
Bldg III, Suite 200
Austin, Texas
78730
United States of America
Website www.serenova.com
Social Networks
  Products/Services Offered
- AI/Analytics
- APIs/Integrated Communications
- Contact Center Systems/Applications
- WebRTC
Products
- CxEngage
CxEngage is a cloud-based contact center solution that drastically reduces the complexity and frustration associated with multiple legacy tools and provides better insight into data and performance than ever before possible. And with the industry's most massively open API architecture you can effortlessly integrate with existing systems and instantly scale to meet demand without sacrificing performance, reliability, or security.
| 1111
|
 Talkdesk
Talkdesk is an intelligent cloud contact center platform that makes empowers customer service and inside sales teams to have more effective customer conversations. Unlike others in this space, that are merely put traditional contact centers concepts into a cloud delivery model, Talkdesk is the most innovative solution. With 50% of our resources in R&D, we deliver solutions designed with the latest technology to empower you to continually increase customer satisfaction and team productivity.
Address 535 Mission Street, 12th Floor
San Francisco, California
94105
United States of America
Website www.talkdesk.com
| 818
|
 Twilio, Inc.
Twilio's mission is to fuel the future of communications. Developers and businesses use Twilio to make communications relevant and contextual by embedding messaging, voice, and video capabilities directly into their software applications. Founded in 2008, Twilio has over 800 employees, with headquarters in San Francisco and other offices in Bogotá, Dublin, Hong Kong, London, Madrid, Malmö, Mountain View, Munich, New York City, Singapore, and Tallinn.
Address 375 Beale Street
Suite 300
San Francisco, California
94105
United States of America
Website www.twilio.com
Social Networks
  Products/Services Offered
- APIs/Integrated Communications
- Contact Center Systems/Applications
- Internet of Things (IoT)
- SIP Trunking Services
- Speech Rec/Speech-to-Text/Text-to-Speech/Natural Language Processing
- WebRTC
Products
- Programmable Voice
Build unique phone call experiences with one API to make, receive, control, and monitor calls around the globe. - Studio
A drag and drop visual builder for interaction flows. - TaskRouter
Attribute-based intelligent routing for your contact center. - Understand
Analyze text using natural language understanding. - Elastic SIP Trunking
Global voice connectivity for VoIP infrastructure.
| 1810
|
 Unify
Unify provides communications and collaboration solutions with an agnostic, open architecture that integrates with existing infrastructure. We created the only solution that enables virtual teams and 'anywhere workers' with enterprise-grade voice, HD video, screen sharing, textual messaging and content sharing on a cloud platform in a unified view – on any device, anywhere. Robust integration provides a logical path to the (hybrid) cloud, protecting investments while moving to next-gen efficiency without user/IT disruption.
Address 1415 N Tejon Street
Colorado Springs, Colorado
80907
United States of America
Website www.unify.com
Social Networks
  | 1519
|
 Valcom
Valcom is a leading manufacturer of analog and IP voice products with nearly 40 years’ experience in voice communication solutions - from providing guidance in implementing the simplest paging system to the most complex mass notification solution. Valcom is the standard product offering for major telephone companies and the overwhelming choice of Fortune 500 companies - all engineered, designed and manufactured in a state-of the-art facility in Roanoke, VA U.S.A.
Address 5614 Hollins Rd
Roanoke, Virginia
24019
United States of America
Website www.valcom.com
| 1311
|
 Verizon
| 1219
|
 West Corporation
West connects people around the world. We empower enterprises with technologies and solutions for business-critical interactions: communication with customers, collaboration among employees, and connectivity to emergency assistance. By delivering a full-service suite of Unified Communications, E911 and Cloud Contact Center solutions, West will help you to drive efficiencies and improve lives while remaining focused on your core business. Learn more at West.com.
Address 11808 Miracle Hills Drive
Omaha, Nebraska
68154
United States of America
Website www.west.com
Social Networks
  Products/Services Offered
- Audio Conferencing Services/Devices
- Contact Center Systems/Applications
- E-911/Emergency Systems
- Managed/Hosted/Cloud Communications Services (UCaaS)
- SIP Trunking Services
- Unified Communications
Products
- VoiceMaxx CE
A highly flexible, hosted enterprise voice platform that combines advanced PBX functionality, custom call management tools, and unparalleled client support – all with an integrated Cisco unified communications and collaboration experience. - Cloud Contact Pro
Cloud Contact Pro is a revolutionary contact center platform designed to boost productivity, increase connection rates and build customer relationships. You have ability to design diverse call flows for customer acquisition, service, retention and collections, and combine that with insightful reporting and forecasting capabilities so you can deliver great service at a lower cost point. It even offers fully PCI compliant call recording and workforce management solutions. - Reservationless Plus
Reservationless-Plus enables you to host domestic or international conference calls with personalized conferencing credentials from desktop, mobile or VoIP with the added benefit of superior audio quality with Dolby Voice. - Emergency Gateway
Precision IP phone location tracking and security notifications for 911 and emergency management. - Emergency Routing Service
911 call and location delivery across the nation, helping enterprises comply with 911 regulations.
| 1513
|
 Zoom
Zoom makes video and web conferencing frictionless. Zoom is the leader in modern enterprise video communications, with a secure, easy platform for video and audio conferencing, messaging, and webinars across mobile, desktop, and room systems. Zoom Rooms is the original software-based conference room solution used around the world in conference, huddle, and training rooms, as well as executive offices and classrooms.
Address 55 Almaden Blvd
STE 600
San Jose, California
95113
United States of America
Website www.zoom.us
Social Networks
 Products/Services Offered
- Audio Conferencing Services/Devices
- Managed/Hosted/Cloud Communications Services (UCaaS)
- Mobile/Wireless Platform/Devices
- Team Collaboration/Chat Apps
- Video: Cloud-based Services
- Video: Desktop
- Video: Mobile
- Video: Room Systems
Products
- Zoom Rooms
Software-based, Flawless Video, Integrated Audio, and Wireless Content Sharing - Digital Signage
Zoom Rooms digital signage for the workplace is a single tool for the modern office that addresses corporate communication, engagement, internal marketing and more to your employees and visitors. - Video Webinar
Up to 100 interactive video participants, ideal for panels. Choose a package ranging from 100 to 10,000 view-only attendees. Broadcast your event to Facebook Live or YouTube. - Zoom for Telehealth
Zoom is uniquely positioned through our best-in-class video technology and our integration partner to design, implement, and support telehealth for organizations of all sizes and needs.
Anchored by experienced professionals in video and healthcare, Zoom for Telehealth reliably delivers consistent clinical user experiences, seamlessly integrated into your technology and workflows. - Enterprise Video Conferencing and Web Conferencing
HD video and high-quality audio
Up to 500 video participants
Screen sharing and full suite of collaboration features
Record your meetings to the cloud with auto-generated transcripts
| 1211
|
Company | Booth |
 Aria Solutions
Aria Solutions has been a leading provider of contact center and customer engagement solutions for nearly 20 years, delivering innovative, technical, multi-channel, cloud, on-premises and hybrid-based solutions. Aria specializes in working with Genesys, Salesforce and AWS platforms, building products and delivering services to offer complete solutions. We do this by leveraging our extensive industry experience, knowledge, proven methodology, tools and templates to guide you in choosing a solution to fit your needs.
Address 110 12th Ave SW, Suite 600
Calgary, Alberta
T2R 0G7
Canada
Website www.ariasolutions.com
Social Networks
  Products/Services Offered
- AI/Analytics
- APIs/Integrated Communications
- Contact Center Systems/Applications
- Systems Integration Services/Consulting/VAR
- Unified Communications
| 2226
|
 Arkadin Cloud Communications
Arkadin is the world’s fastest growing Cloud Communications provider. We offer a wide range of solutions including Unified Communications, Digital Meeting Spaces and Virtual Events, delivered in the Cloud for fast, scalable, global deployment. Arkadin’s mission is to lead companies to increased growth and success by delivering positive collaboration experiences.
Address 5 Concourse Parkway, Suite 1600
Atlanta, Georgia
30328
United States of America
Website www.arkadin.com
Products/Services Offered
- Contact Center Systems/Applications
- IP PBXs/IP Telephony/Desk Phones
- Managed/Hosted/Cloud Communications Services (UCaaS)
- Unified Communications
- Video: Cloud-based Services
| 1832
|
 AudioCodes
AudioCodes is a leading vendor of advanced voice networking and media processing solutions for the digital workplace. With a commitment to the human voice deeply embedded in its DNA, AudioCodes enables enterprises and service providers to build and operate all-IP voice networks for unified communications, contact centers and hosted business services. AudioCodes’ wide range of innovative products, solutions and services are used by large multinational enterprises and leading tier one operators worldwide.
Address 27 Worlds Fair Drive
Somerset, New Jersey
08873
United States of America
Website audiocodes.com
Social Networks
  | 707
|
 Barco
Imagine a way to see, sense, and share the intangible. It’s what happens when big data becomes knowledge. When images become insight. And when experiences come to life. In a world where data and rich content are expanding exponentially, we empower you with inspired sight, sound and sharing solutions to help you make meaningful connections.
Address 3059 Premiere Pkwy
Johns Creek, Georgia
30097
United States of America
Website www.barco.com
Products/Services Offered
- Audio Conferencing Services/Devices
- Systems Integration Services/Consulting/VAR
- Team Collaboration/Chat Apps
- Unified Communications
- Video: Room Systems
Products
| 1533
|
 BICS
BICS is a leading global communications enabler and the gateway to the mobile community for all digital service providers worldwide. We empower developers and any digital service provider with instant global connectivity, and all the APIs they need to Reach, Identify and Authenticate their customers globally. Our HQ is in Brussels and we offer global connectivity with strong presence in Africa, Americas, Asia, Europe and Middle East.
Address Rue Lebeau 4
Brussels, 1000
Belgium
Website www.bics.com
| 1733
|
 BroadSoft
BroadSoft is the technology innovator in cloud communications, collaboration, and contact center solutions for businesses and service providers across 80 countries. We are the market share leader for cloud unified communications with an open, mobile and secure platform trusted by 25 of the world’s top 30 service providers by revenue. Our BroadSoft Business application suite empowers users and teams to share ideas and work simply to achieve breakthrough performance.
Address 9737 Washingtonian Blvd, Suite 350
Gaithersburg, Maryland
20878
United States of America
Website www.broadsoft.com
Social Networks
  Products/Services Offered
- Contact Center Systems/Applications
- Managed/Hosted/Cloud Communications Services (UCaaS)
- Team Collaboration/Chat Apps
- Unified Communications
Products
- BroadSoft Business
An intelligent cloud application suite that integrates cloud PBX, unified communications, team collaboration and customer engagement to transform workforce productivity. BroadSoft Business is provided to business customers over the open, mobile and secure BroadCloud managed service platform. BroadSoft Business applications include BroadSoft UC-One, Team-One and CC-One - BroadSoft UC-One
UC-One takes cloud communications to the next level, with advanced contextual UC services for the mobile workforce. Packaged with cloud PBX and trunking, UC-One includes one-number service, high definition audio/video calling and conferencing, instant messaging and presence, screen sharing, file sharing, and virtual team collaboration. - BroadSoft Team-One
Team-One offers collaboration empowerment through persistent team workspaces, deeply integrated into key business applications. Team-One goes beyond today’s enterprise messaging services, with pre-built integrations to over 50 applications and includes critical tools, such as task management, content management and notification controls. - BroadSoft CC-One
CC-One is an omni-channel contact center, that empowers businesses to create exceptional customer service experiences, offering a smooth migration from legacy systems to a truly unified, analytics-driven solution. By dynamically matching customers and agents, improving collaboration between front office and back office and optimizing resource usage across teams and systems, CC-One vastly improves business performance. - BroadCloud
A global cloud application platform (infrastructure, software, services) designed to enable our channel partners to market, sell and deliver the BroadSoft Business productivity application suite.
| 2213
|
 CafeX Communications
CaféX helps enterprises transform digital customer engagement and team collaboration. Trusted by top global banks, insurers and other leading brands, CaféX’s award-winning mobile and web solutions for companies large to small focus on business outcomes first, bringing the right people together via frictionless one-click collaboration experiences to increase customer satisfaction and expedite workflows. Secure access from any network and interoperability with existing systems drive lower total cost of ownership.
Address 521 Fifth Avenue, Suite 822
New York, New York
10175
United States of America
Website www.cafex.com
Social Networks
  Products/Services Offered
- APIs/Integrated Communications
- Team Collaboration/Chat Apps
- Unified Communications
- Video: Cloud-based Services
- WebRTC
Products
- CafeX Live Assist for Microsoft Dynamics 365
Provide customers with more immediate and personalized support within your companys mobile applications and web pages. CafeX Live Assist for Dynamics 365 helps agents resolve issues quickly to increase customer satisfaction through an immersive chat, co-browse and video experience. - CafeX Chime
Easily create outcome-driven virtual workspaces that allow guests and colleagues to collaborate with a single click. Use one space to chat, video call, share files, grant approvals, and sign contracts - all while remotely walking members through their deliverables - to achieve better results faster.
| 1432
|
 Calabrio
Calabrio is revolutionizing the way enterprises engage their customers with Calabrio ONE, a unified workforce optimization (WFO) suite—including call recording, quality management, workforce management, voice-of-the-customer analytics, and advanced reporting—that records, captures and analyzes customer interactions to provide a single view of the customer, and improve the overall agent and customer experience.
Address 400 1st Avenue North, Suite 300
Minneapolis, Minnesota
55441
United States of America
Website www.calabrio.com
Social Networks
  Products/Services Offered
- AI/Analytics
- Contact Center Systems/Applications
- Managed/Hosted/Cloud Communications Services (UCaaS)
| 1001
|
 ClearOne
ClearOne is a global company that designs, develops, and sells conferencing, collaboration, and network streaming & signage solutions for voice and visual communications. The performance and simplicity of its advanced, comprehensive solutions offer unprecedented levels of functionality, reliability and scalability. Visit ClearOne at www.clearone.com.
Address 5225 Wiley Post Way
Suite 500
Salt Lake City, Utah
84116
United States of America
Website www.clearone.com
Social Networks
  | 1332
|
 CounterPath Corporation
CounterPath is revolutionizing the way people communicate in a modern and global workforce. For over a decade, its Enterprise Over-the-Top (OTT) Unified Communications and server platform solutions have been recognized as a top choice for SMBs, enterprises and service providers. Cost-effective and highly interoperable, CounterPath's softphone suite of products provides users with all the communication and collaboration tools needed for any business situation.
Address Suite 300, One Bentall Centre
505 Burrard Street, Box 95
Vancouver, British Columbia
V7X 1M3
Canada
Website www.counterpath.com
Social Networks
  Products/Services Offered
- Managed/Hosted/Cloud Communications Services (UCaaS)
- Team Collaboration/Chat Apps
- Unified Communications
- Video: Desktop
- Video: Mobile
Products
| 1333
|
 Embrava
Address 1732 1st Avenue #25279
New York, New York
10128
United States of America
Website www.embrava.com
| 533
|
 Five9
Five9, a leading provider of cloud software for the enterprise contact center market, brings the power of the cloud to thousands of customers and facilitates more than three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses reliable, secure, compliant and scalable cloud contact center software enabling you to create exceptional customer experiences.
Address 4000 Executive Parkway, Suite 400
San Ramon, California
94583
United States of America
Website www.five9.com
Social Networks
  Products/Services Offered
- AI/Analytics
- Contact Center Systems/Applications
- Managed/Hosted/Cloud Communications Services (UCaaS)
- Team Collaboration/Chat Apps
Products
- Omnichannel Contact Center
Bridge the divide between different communication channels with Five9 Omnichannel. Communicate with your customers in the channel they prefer and increase your customer loyalty and satisfaction. Empower agents across all channels - voice and digital - with a unified desktop and contextual customer journey analytics. - Cloud Call Center Software
Five9 Contact Center Software enables agents to be more effective on the phone - so they can sell more and service better. Smart Dialers give agents more time with live prospects. Intelligent Routing gets calls to the right agent. On-Screen Caller Info puts customer information at their fingertips. And everything is automatically logged to your CRM.
Five9 provides everything you need to run an effective inbound, outbound, or blended contact center, including omnichannel management applications such as real-time and historical reporting, recording, workforce management, quality monitoring, CRM integrations, and more. - Blended Contact Center
The Five9 Blended Contact Center allows agents to move easily between both inbound queues and outbound calling lists. Unlike most vendors, Five9 has developed both inbound and outbound platforms in-house. As a result, the Five9 Blended Call Center eliminates the technology gap between inbound ACD functionality, outbound dialers, and CTI and CRM integration. What this means for your agents — no more toggling back and forth between outbound and inbound calls. With Five9, everything is unified and delivered straight to the agent’s desktop.
| 1204
|
 FreeConferenceCall.com For Business
FreeConferenceCall.com For Business™ delivers high-quality, reliable, mission-critical conferencing and collaboration services at disruptive prices. Users in more than 800,000 businesses around the world, including nearly all Fortune 500 companies, rely on the all-in-one solution, which includes HD audio conferencing and online meetings. StartMeeting®, brought to you by FreeConferenceCall.com For Business, allows enterprises to take advantage of the features users need at a savings up to 80 percent.
Address 4300 E. Pacific Coast Hwy
Long Beach, California
90804
United States of America
Website www.freeconferencecall.com/for-business
Social Networks
  Products/Services Offered
- Audio Conferencing Services/Devices
- Video: Desktop
- Video: Mobile
- Video: Room Systems
| 1532
|
 IBM Watson Workspace Plus
IBM is a leading cloud platform and cognitive solutions company building industry-based solutions to real-world problems. IBM Collaboration Solutions offers a product suite of tools to transform team collaboration and revolutionize the flow of work. Watson Workspace, a group-messaging app with the built-in power of Watson, will be launching at Enterprise Connect. Come learn the features that will help turn conversations into actions to empower your team perform its best work.
Address 1 New Orchard Road
Armonk, New York
10504
United States of America
Website www.ibm.com/collaboration
Social Networks
  | 1732
|
 IR
Prognosis for Unified Communications, Contact Center and IR Testing Solutions are the industry's preferred choice for ensuring the performance, availability and service quality of Unified Communications and Contact Center technologies from Cisco, Avaya, Microsoft Lync/Skype for Business, Oracle, Sonus, Verint and more. For further information on IR, visit www.ir.com
Address 6312 S Fiddlers Green Circle
Suite 500N
Denver, Colorado
80111
United States of America
Website www.ir.com
Social Networks
  Products/Services Offered
- Communications Systems Management, Configuration & Troubleshooting
Products
- IR Prognosis
IR Prognosis is the leading performance management solution for enterprise unified communications ecosystems, payments hubs, contact centers and IT infrastructure. It proactively monitors and troubleshoots these business-critical systems to ensure they are always running. Prognosis gives your team real-time, end-to-end visibility into all of your complex environments; working in the background across platforms, technologies, and vendors around the globe to ensure what needs to happen, happens twenty-four seven.
| 933
|
 Jabra
Jabra is a leading global manufacturer of audio solutions committed to engineering best-in-class communications and sound devices that enhance concentration, conversation and collaboration in the modern-day workplace
Address 900 Chelmsford Street
Tower II, 8th Floor
Lowell, Massachusetts
01851
United States of America
Website www.jabra.com
Social Networks
  | 601
|
 Kollective Technology, Inc.
The largest, most successful, global companies trust Kollective’s Smart Peering technology to power their enterprise video and software distribution. Kollective serves millions of users worldwide with the most powerful and secure software-defined network for the enterprise. For more information visit https://kollective.com/.
Address 1001 SW Emkay Dr #150
Bend, Oregon
97702
United States of America
Website www.kollective.com
Social Networks
  Products/Services Offered
- Video: Cloud-based Services
Products
- Kollective SD ECDN
Kollective’s software-defined enterprise content delivery network (SD ECDN) ensure video and other large-file content withstand the complex and dynamic environments of today’s global enterprise networks.
| 833
|
 Konftel
Konftel is an industry leader and a strong brand within audio conferencing equipment. Since 1988, our mission has been to help people around the world to conduct meetings despite distances. Based on our success, we know how essential the sound quality is for efficient meetings, this is why our patented OmniSound® audio technology is built into all Konftel conference phones. The products are sold globally under the Konftel name and our headquarters are in Sweden.
Address Dobelnsgatan 19
Umeå, 903 30
Sweden
Website www.konftel.com
Social Networks
 Products/Services Offered
- Audio Conferencing Services/Devices
- Mobile/Wireless Platform/Devices
- SIP-based Products/Session Border Controllers (SBCs)
- Unified Communications
Products
- Konftel 300IPx with Konftel Unite app
One click is all it takes to start or join a meeting. With the Konftel 300IPx and Konftel Unite mobile app, conference calls are easier than ever. Thanks to connectivity capabilities for extra microphones, PA systems and wireless headsets, the IP conference phone is ideal for rooms of all sizes, from small conference rooms to large auditoriums. Konftel's patented OmniSound® audio technology delivers crystal-clear, natural HD audio. The Konftel 300IPx has a USB port and is perfect for Skype for Business, Cisco, Avaya and other meeting tools. Easily configured and upgraded via the web, and with support for auto-provisioning. - Konftel 300Wx
The Konftel 300Wx wireless conference phone allows you to hold meetings wherever is convenient for you – without worrying about network and power outlets. The wireless DECT technology is both reliable and secure. Choose a base station to suit your company’s telephony environment, SIP or analog, or connect to an installed DECT system. The rechargeable battery ensures more than 60 hours of call time, so you can talk for a full working week without recharging! A USB port makes the Konftel 300Wx ready for all the apps and services we use to communicate and collaborate via computers. Calls can be combined via USB and line connection. OmniSound® delivers superb sound quality. Other smart functions include recording onto an SD memory card plus a conference guide. With the optional Konftel Unite adapter you also get support for the Konftel Unite mobile app for One Touch Conferencing. Add expansion microphones for large meetings. Free software updates. - Konftel Ego
The Konftel Ego is a personal speaker phone. It’s compact and portable and fits easily inside your briefcase, wherever you’re going, but still with crystal-clear sound thanks to Konftels unique OmniSound® audio technology. The Konftel Ego works seamlessly with Skype for Business, Cisco Jabber, Avaya Communicator and other conferencing tools. It connects easily via a USB or Bluetooth, and the built-in battery gives you the option of completely cordless use. Moreover, the Konftel Ego has support for ultra-fast Bluetooth pairing through NFC and HD quality calls. With Bluetooth A2DP you can play your favourite music with superior audio performance when your meeting has finished. - Konftel 300IP
Konftel 300IP is a SIP-based conference phone with superior HD audio thanks to OmniSound®. Konftel 300IP, which supports Power over Ethernet, is equipped with several smart features to simplify large and small conference calls. Built-in bridge for five-way calls, conference guide that stores groups to automatically call meeting participants. Record meetings to an SD memory card. Settings and contacts are easily managed via a web interface. Personal settings can be stored in your own profile. Add additional microphones to meetings with more than 12 people and a wireless headset or connect to the PA system for very large meetings. Konftel 300IP can be configured via a web interface, supports auto-provisioning and Konftel Zero Touch Installation. - Konftel 55Wx
Konftel 55Wx is a flexible conference unit with a touchscreen and impressive, crystal clear sound thanks to Konftel’s OmniSound® audio technology. Konftel 55Wx connects easily to a computer, desk phone and mobile phone. Wireless connection to other Bluetooth® units. It is excellent for Skype for Business, Cisco Jabber and web meeting services. Easily switch between and combine connections via the touchscreen. Its compact size is suitable for both the desk and meeting room. Record to a memory card. Headset input. USB cable, power supply and battery included. Add additional microphones for meetings of over 12 people.
| 1937
|
 Nectar Services
Nectar provides the most comprehensive real-time multi-vendor UC network monitoring, diagnostics and performance management solution. Nectar improves visibility and service delivery across integrated voice, video, collaboration and data application solutions. Nectar has a vast history of providing real-time advanced software solutions to proactively monitor and manage on-premise, hybrid and cloud UC network environments including Skype for Business, Cisco and Avaya.
Address 366 North Broadway, #201
Jericho, New York
11753
United States of America
Website nectarcorp.com
Social Networks
  Products/Services Offered
- Communications Systems Management, Configuration & Troubleshooting
- Unified Communications
Products
| 1027
|
 Nureva
Nureva solutions enable collaborative spaces that empower teams to come together effectively and creatively to achieve extraordinary results. At Enterprise Connect 2018, Nureva will demonstrate the next generation of its Nureva™ Span™’ visual collaboration system and new functionality in Span software. They will also reveal the new Dual HDL300 audio conferencing system for larger spaces, along with other powerful solution enhancements.
Address 401 9 Ave SW
Calgary, Alberta
T2P3C5
Canada
Website www.nureva.com
Social Networks
  Products/Services Offered
- Audio Conferencing Services/Devices
- Team Collaboration/Chat Apps
- Video: Cloud-based Services
Products
- Span software and the Nureva Wall
Nureva visual collaboration solutions support dynamic physical and virtual team spaces with cloud-based canvases that can be accessed as easily from walls as from any device. Span software uses digital sticky notes, groups, templates and much more to accelerate essential collaborative processes and enable remote team members to participate fully, no matter where they are. The Nureva Wall combines an ultra-short-throw projector with a projected capacitive touch surface to create an interactive working wall that helps everyone visualize ideas. Together, they give teams the flexible tools needed to work better together. - HDL300 and Dual HDL300 audio conferencing systems
While conventional meeting room microphone systems leave zones where people can’t be heard, the HDL300 system uses patent pending Microphone Mist technology to fill a space with up to 8,192 virtual microphones to provide full-room pickup in small to medium-sized rooms (up to 30' X 30'). Now remote participants can hear every conversation. You install the HDL300 on the wall with two screws in 30 minutes or less and calibration and updates are automatic. The new Dual HDL300 system employs up to 16,384 virtual microphones to provide total coverage for large meeting rooms (up to 30' X 50'), where the challenge of achieving cost effective audio performance can be so great.
| 632
|
 NVT Phybridge
NVT PHYBRIDGE is the leader in long reach PoE (Power over Ethernet), making IP connections in far places simple. Our CHARIoT series of long reach switches help our customers migrate to an IP-based network, transforming the existing or new infrastructure into an IP path with power. We are a North American based technology company with global reach dedicated to practical innovations. We bring technologically advanced solutions that are practical for end-users.
Address 3457 Superior Court
Unit 3
Oakville, Ontario
L6L 0C4
Canada
Website www.nvtphybridge.com
Social Networks
  Products/Services Offered
- Communications Systems Management, Configuration & Troubleshooting
- Internet of Things (IoT)
- IP PBXs/IP Telephony/Desk Phones
- Security
- Unified Communications
Products
- NVT Phybridge PoLRE 24-Port/48-Port Managed Switch
The award-winning, plug and play NVT Phybridge Power over Long Reach Ethernet 24-Port/48-Port (PoLRE24/PoLRE48) Managed Switch is designed from the ground-up to meet the “five nines” highest-availability of service required in telephony. It leverages the existing voice infrastructure to deliver Ethernet and PoE over UTP with extended reach capabilities to support IP devices up to 1,200ft (365m) – that’s 4Xs the distance of typical switches.
The PoLRE24/PoLRE48 point-to-point topology provides dedicated physical bandwidth for voice ensuring QoS and voice continuity with no data LAN dependencies. This eliminates the complexities of managing constantly changing voice, video, and data traffic that share a single path. - NVT Phybridge PoLRE LPC 8-Port Unmanaged Switch
The plug and play NVT Phybridge Power over Long Reach Ethernet 8-Port Unmanaged Switch (PoLRE LPC) is designed from the ground-up to meet the “five nines” highest-availability of service required to support voice and video technologies. As with all PoLRE Switches, the PoLRE LPC model leverages the existing voice infrastructure to deliver Ethernet and PoE over UTP with extended reach capabilities to support IP devices up to 1,200ft (365m) – 4Xs the distance of typical switches.
The PoLRE LPC point-to-point topology provides dedicated physical bandwidth for voice, ensuring QoS and voice continuity with no data LAN dependencies, thus eliminating the complexities of managing constantly changing voice, video, and data traffic that share a single path. - NVT Phybridge FLEX 24-Port Managed Switch
The award-winning NVT Phybridge FLEX24 Managed Switch is a versatile, secure, high-powered, enterprise-class, long reach managed PoE solution that delivers fast Ethernet (100Mbps full duplex, symmetrical) and up to PoE++ (50W per port) over 4-pair UTP for up to 2,000ft (610m) – that’s 6Xs the distance of typical switches.
The FLEX24 point-to-point topology extends PoE connectivity and dedicated, physical bandwidth to support any IEEE-compliant device, including IP-enabled phones, cameras, access control, speakers, and even facilities lighting. This topology ensures QoS and support continuity with no data LAN dependencies, eliminating the complexities of managing constantly changing voice, video, and data traffic that share a single path. - NVT Phybridge FLEX-Link Adapter
with FLEX24 and FLEX8 switches, FLEX-Link delivers fast Ethernet (100Mbps, symmetrical, full duplex) and PoE++ (up to 50W) over 4-pair UTP, PoE+ over 2-pair UTP (up to 30W), with reach of up to 2,000ft (610m) – that’s 6Xs the distance of typical switch solutions.
FLEX-Link is designed specifically to enable easy deployment over UTP for reaches beyond the limits of standard Ethernet, helping to eliminate the costs and disruption associated with multiple IDF closet requirements. To account for cable losses, and increase PoE delivery, the FLEX-Link adapter has the option of using a local external power supply. - NVT Phybridge CLEER 24-Port Managed Switch
The award-winning NVT Phybridge Coax Leveraged Ethernet Extended Reach 24-Port (CLEER 24) Managed Switch is the world’s first Ethernet over Coax managed solution to deliver powerful, enterprise-grade fast Ethernet and PoE+ over Coax with extended reach to 2,000ft (610m) – that’s 6Xs the distance of typical switches.
The CLEER24 enables a robust separate LAN in line with security industry best practices. It quickly and easily transforms Coax/UTP infrastructures into IP paths with substantial power and extended reach to support bandwidth-demanding security, IPTV, and other video and surveillance devices and applications with the highest QoS.
| 1942
|
 Panasonic
Panasonic delivers game-changing technology solutions that deliver a customized experience to drive better outcomes--for our customers and our customers' customers. Panasonic engineers reliable products and solutions that create, capture and deliver data of all types, where, when and how it is needed. The complete suite of solutions for government and commercial enterprises of all sizes addresses unified business communications, mobile computing, security/surveillance, point-of-sale, office productivity, visual communications and video production.
Address 2 Riverfront Plaza
Newark, New Jersey
07102
United States of America
Website business.panasonic.com
Social Networks
  Products/Services Offered
- Contact Center Systems/Applications
- IP PBXs/IP Telephony/Desk Phones
- SIP-based Products/Session Border Controllers (SBCs)
- Unified Communications
- Voicemail/Unified Messaging
Products
- KX-NSX2000 IP-Based Business Communication Server
Panasonic’s KX-NSX2000 is a next-generation, IP-based business communications server designed to support growing enterprises in need of a flexible solution. The platform offers advanced IP networking and vast scalability, managing up to 2,000 devices across 32 networked sites. Additional features include a built-in call center, unified messaging, video communications and centralized management. - UC Pro
Panasonic’s UC Pro is a communications application allowing users to seamlessly connect to anyone, anywhere, across multiple devices – whether in the office or working on-the-go. The UC Pro interface is easy to use, fully customizable and includes popular features such as text chat, video conferencing and contact access. - KX-TGP600 SIP Cordless Phone System
Panasonic's expandable KX-TGP600 SIP cordless phone system is the ideal communication solution for SMBs. It requires only one Internet connection and an electrical outlet wherever you want to place a phone. The TGP600 supports up to eight Panasonic cordless and desktop DECT phones and eight simultaneous calls. Mix and match from a variety of phones from standard to rugged cordless. - KX-TCAX85 series DECT Cordless Phones
The KX-TCA85 series, our most advanced DECT handsets, complements the
Panasonic multi-cell DECT system by providing clear communication with features
like noise reduction and automatic receiver volume adjustment. The handsets
automatically adjust the receiver volume to an easy-to-hear level when noise is
detected moving from a quiet place to a noisy one. - CyTrack Customer Experience Solutions
CyTrack is a suite of contact center solutions designed to provide customers with powerful insight, reports around system performance, service levels and staff efficiency, and communication integrations for SMS, chat and voice tools.
| 832
|
 Perficient
Perficient is the leading digital transformation consulting firm serving Global 2000® and enterprise customers throughout North America. With unparalleled information technology, management consulting, and creative capabilities, Perficient and its Perficient Digital agency deliver vision, execution, and value with outstanding digital experience, business optimization, and industry solutions.
Named Microsoft’s 2017 Messaging Partner of the Year, Perficient is committed to delivering best-of-breed unified communications services. Perficient’s suite of contact center solutions – including Clarity Connect, a native Skype for Business solution with Salesforce integrations – provide richer, more intuitive experiences that improve business collaboration and customer success.
Address 555 Maryville University Dr., Ste. 600
St. Louis, Missouri
63141
United States of America
Website www.perficient.com
Products/Services Offered
- APIs/Integrated Communications
- Contact Center Systems/Applications
- Communications Systems Management, Configuration & Troubleshooting
- Internet of Things (IoT)
- Unified Communications
Products
- Clarity Connect
Clarity Connect is a native Skype for Business contact center solution. That means no additional software clients need to be installed – agents and supervisors can simply open a web browser to get started. Clarity Connect is cloud-managed, so you can deploy a contact center for Office 365, or for a cloud-hosted or on-premises installation of Skype for Business.
| 633
|
 Pexip
Pexip enables enterprises to provide video communications to everyone. Its software allows seamless collaboration across technologies such as video conferencing, Skype for Business, and WebRTC. Certified as a video interoperability gateway for Skype for Business, the two companies will enable similar functionality for Microsoft Teams. The enterprise application can be run in the cloud or on-premises and was named Global Video Conferencing Technology Innovation Award winner by Frost & Sullivan.
Address Fornebuveien 42
New York, New York
10001
United States of America
Website www.pexip.com
Social Networks
  Products/Services Offered
Products
- Pexip Infinity
Pexip Infinity is a cloud enterprise application that enables visual communication between incompatible video and audio technologies such as enterprise video conferencing systems, Microsoft Teams and Skype for Business, web-browsers, and mobile devices. It is designed to run in clouds such as Microsoft Azure, AWS, and Google Cloud, or in a private data center. Pexip Infinity is used by enterprises worldwide, and powers many leading VaaS solutions. - Pexip Infinity Fusion
Pexip Infinity Fusion is Pexip's Microsoft-certified video interoperability gateway for Skype for Business Server. It provides video and content sharing capabilities so that companies can enable video conferencing users to take part in Skype meetings as full Skype participants. Pexip Infinity Fusion will have the same capabilities for Microsoft Teams in 2018.
| 801
|
 PGi
PGi is the world's largest dedicated provider of collaboration software and services. For more than 25 years, our broad portfolio of products has served the end-to-end collaboration needs of enterprises. Accessible anywhere,anytime and on any device, PGi's award winning collaborations solutions drive productivity and teamwork for approximately 50,000 customers around the world.
Address 2300 Lakeview Parkway, Suite 300
Suite 300
Alpharetta, Georgia
30009
United States of America
Website www.pgi.com
Social Networks
  Products/Services Offered
- Audio Conferencing Services/Devices
- Managed/Hosted/Cloud Communications Services (UCaaS)
- Team Collaboration/Chat Apps
- Unified Communications
- Video: Cloud-based Services
Products
- GlobalMeet
GlobalMeet® enables businesses to experience better engagement and communication — from anywhere, using any device. Utilize enterprise-grade audio, video and web conferencing on our powerful, intuitive platform. - iMeetLive
iMeetLive® makes hosting events easy and can be used for webcasting, webinars or any other large online event when you need an intuitive, professional-quality webcasting tool. - GlobalMeet for Skype for Business
PGi GlobalMeet® seamlessly integrates with Skype for Business and enhances meetings by providing reliable voice communication and more convenient connection options. PGi’s global network of data centers enables delivery of the highest quality audio for up to 300 participants in-app or with standalone audio. Connect with internal and external participants using VoIP, dial-in, dial-out and toll-free options, and send branded meeting invitations via Outlook with CustomInvite.
| 727
|
 Plivo
Plivo is a Cloud API Platform and a Global Carrier Services Provider for Voice Calls and SMS. Our mission is to simplify global telecom and enable access to quality cloud communications. With 140+ team members, 100+ in-country carriers and 3 Global offices, we power 70,000+ global clients with the most reliable SMS & Voice APIs in the world.
Address 201 Mission Street, Suite 230
San Francisco, California
94105
United States of America
Website www.plivo.com
Social Networks
 | 218
|
 Plum Voice
As the leading independent interactive voice response (IVR) provider, Plum Voice equips companies with everything they need to create and manage superior automated communications, giving businesses more control over their customer-facing communications. By moving IVR outside the call center and providing tools to develop, measure and improve voice applications organizations can create great caller experiences, improve contact center ROI and lower overall customer service costs.
Address 131 Varick Street, 9th floor
New York, New York
10013
United States of America
Website www.plumvoice.com
Social Networks
 | 1033
|
 Pypestream
Pypestream brings the on-demand economy to large enterprises, everywhere. We use the complementary work of AI backed software robots and human agents to enable secure conversations and data transactions between businesses and the people they serve.
Address 122 West 26th Street, 2nd Floor
New York, New York
10001
United States of America
Website www.pypestream.com
Social Networks
  Products/Services Offered
- AI/Analytics
- Contact Center Systems/Applications
- Managed/Hosted/Cloud Communications Services (UCaaS)
- Team Collaboration/Chat Apps
- Unified Communications
Products
- Pypestream
Pypestream uses AI and analytics to digitally transform and automate enterprises customer experience resulting in cost reduction, improved customer satisfaction and loyalty and accelerated customer acquisition. - Pypestream
Enterprises using Pypestream can now digitally transform and automate their customer experience resulting in cost reduction, improved customer satisfaction and loyalty and accelerated customer acquisition - Pypestream
Pypestream is a cloud based messaging communication platform, helping enterprises digitally transform and automate their customer experience - Pypestream
Enterprises using Pypestream can now digitally transform and automate their customer experience using messaging, AI and Chatbots resulting in cost reduction, improved customer satisfaction and loyalty and accelerated customer acquisition - Pypestream
Enterprises using Pypestream can now digitally transform and automate their customer experience resulting in cost reduction, improved customer satisfaction and loyalty and accelerated customer acquisition
| 1633
|
 QSC, LLC
QSC ‘50 and Forward’ celebrates a company founded over five decades ago, now a globally recognized leader in the design, engineering and manufacturing of high-performance audio, video and control (AV&C) products including the Q-SYS™ Platform, power amplifiers, loudspeakers and digital mixers. Uniquely leveraging a broad range of technologies QSC products deliver reliable, scalable and flexible solutions for installed, corporate, portable, production and cinema customers worldwide.
Address 1675 Macarthur Blvd
Costa Mesa, California
92626-1440
United States of America
Website www.qsc.com
Social Networks
  | 1200
|
 Red Box Recorders
Red Box Recorders is a leading provider of communication recording solutions to store, retrieve, transcribe and analyse voice, IM, video and data for policy and legal compliance, fact verification, business investigation and quality monitoring.
With over 28 year experience, the company is trusted by leading organizations across financial, contact centre, government and public safety industries, including the world's top six banks and 85% of Global interdealer brokers.
Address 450 Lexington Avenue
New York, New York
10017
United States of America
Website www.redboxrecorders.com
Social Networks
  Products/Services Offered
- APIs/Integrated Communications
- Contact Center Systems/Applications
- Managed/Hosted/Cloud Communications Services (UCaaS)
- Speech Rec/Speech-to-Text/Text-to-Speech/Natural Language Processing
- Unified Communications
Products
- Quantify Search & Replay
Quantify Search & Replay is at the heart of
the Red Box software solution. With powerful
metadata-based search (including customized
metadata), combined with intuitive and
customizable results visualization (including
Timeline view), you can easily find what you
need.
And you’re not restricted to pure metadata
search. You can extend your search capabilities
even further and search for spoken words and
phrases with Audio Search. - Transcription
Transcription enables you to extend the analysis of spoken voice with accurate and timely transcripts that can complement audio capture and retrieval. Using deep and recurrent neural network algorithms, Red Box pushes the boundaries of what was previously thought possible for quality in speech recognition.As a tightly integrated component of our core recording engine, audio can be captured and transcribed from over 50 platforms including traditional phone systems, Unified Communication applications, Trading Turrets, Cells, Mobile, and Radio, ensuring you get the fullest picture, every time. - API
Red Box offers a comprehensive API architecture
giving you complete access to control your
Red Box Recorders and integrate seamlessly
with your existing and future business systems.
Transition data from your legacy recorders
with our Ingestion API
Control, Provision and Administer channels
and users within your recorder.
Integrate with your CRM for PCI Suppression
Receive notications about system activities
such as a channel name change.
Search and Access calls and metadata from
your preferred application.
Use the Export API to push Call metadata,
audio and transcriptions into your CRM or
Archive.
Access system health and availability from
your chosen IT management platform
Our RESTful Web and .Net API options provide
simple and straightforward ways to connect with
your recorders. - Quantify Insight
In general, your Red Box recording system
requires very little attention — however,
Quantify Insight has been designed to help you
monitor your recording system, and associated
telephony and IT infrastructure.
Quantify Insight provides you with all the
details you need, or a quick overview, thanks
to our aggregated dashboard, detailed system
visualizations, and individual monitors. These
tools combine to help you visualize your system
performance and trends.
And for the ultimate light-touch approach,
Quantify Insight also provides automated
email alerts and reports. - Quantify Quality Management
Best practice in call quality monitoring
and performance assessment suggests an
automated, targeted approach. Quantify Quality
Management (QM) from Red Box Recorders
incorporates workflow designed to align with
this methodology across your business.
Automatically select high value calls, schedule
and assign them to the right supervisor for
evaluation, using custom evaluation forms and
criteria to capture the right data and insight for
your organization.
| 732
|
 Salesforce Service Cloud
Address The Landmark @ One Market, Suite 300
San Francisco, California
94105
United States of America
Website www.salesforce.com
| 1632
|
 SecureLogix
Voice/UC policy enforcement and intelligence to prevent TDoS, contact center financial/ID fraud, toll theft, harassing/malicious calls, voice spam, and phone-based social engineering attacks.
Address 13750 San Pedro Avenue, Suite 820
San Antonio, Texas
78232
United States of America
Website www.securelogix.com
Social Networks
  | 1005
|
 Sennheiser Communications
At Sennheiser, everything we do is about improving effective communication. Communication is vital to your company's success: it increases sales, solves problems faster, and boosts performance and productivity. Sennheiser headsets and conferencing systems are designed to create the most natural, comfortable listening experience possible for everyone involved in the conversation.
Address 1 Enterprise Drive
Old Lyme, Connecticut
06371
United States of America
Website en-us.sennheiser.com
Products/Services Offered
- Audio Conferencing Services/Devices
- Contact Center Systems/Applications
- Mobile/Wireless Platform/Devices
- Unified Communications
| 1032
|
 Sharpen Technologies Inc.
Sharpen Technologies Inc. is committed to creating a better agent experience by developing software and relationships to solve communication problems. Its cloud-native contact center platform enables customer experience teams to establish a better relationship with their customers. The company’s global platform eliminates costly on-premise hardware, increases agent efficiency, and makes customers happier through friction-less interactions.
Address 211 N. Pennsylvania Street, 4th Floor
Indianapolis, Pennsylvania
46201
United States of America
Website sharpencx.com
Social Networks
  Products/Services Offered
- AI/Analytics
- APIs/Integrated Communications
- Contact Center Systems/Applications
- Internet of Things (IoT)
- Managed/Hosted/Cloud Communications Services (UCaaS)
Products
- Sharpen Customer Care
Sharpen Customer Care, offers contact centers an enhanced omni-channel solution, one that provides users with a seamless, integrated, and channel-agnostic approach to improving the customer experience. Our product solves all the common inefficiencies found in poorly executed multi-channel approaches, drastically improves agent satisfaction, and fluidly provides customers with a more consistent experience.
By leveraging the new version, agents can address inquiries from various channels that are integrated as well as move a customer’s conversation from one channel to the next without any disruptions. It also removes the countless frustrations experienced in a siloed customer service approach that inevitably erodes brand loyalty and customer retention.
For example, a common issue agents face is trying to visualize an issue while a customer describes it verbally. With Sharpen, agents don’t have to waste time clarifying and confirming a description, or requesting an email with an attached photo from the customer.
While still on the phone, they can send a text to the customer, to which the customer can respond with an MMS (video or photo).. They never have to switch systems or windows - every single step occurs right in the Sharpen platform.
In addition, if the photo or interaction is need by any agent or supervisor, it’s stored in the customer’s account history.
Sharpen’s Customer Care platform wasn’t built to just solve the omni-channel issue. In order to be a better solution, we knew our platform had to be omni-functional.
Agents not only have access to all communication channels, but they also have access to relevant customer data, 3rd party CRM systems, and payment processing tools in one interface. The purpose of this design was to give agents everything they need to focus on the customer, not overly complex processes or disparate tools.
Sharpen doesn’t just tell contact centers that they need more channels, Sharpen provides a “why” and the “how” they can successfully execute omni-channel customer service.
Proven results from our clients show that the platform we’ve built achieves what it was built to do. Our clients report more efficient processes, happier agents, and higher CSAT.
| 733
|
 Shure
Founded in 1925, Shure Incorporated is widely acknowledged as the world's leading manufacturer of microphones and audio electronics. Building on our unique strengths in acoustics, wireless audio, networking, and signal processing, we strive to provide products that provide a seamless, transparent AV conferencing experience in simple and repeatable room designs.
Address 5800 West Touhy Avenue
Niles, Illinois
60714
United States of America
Website www.shure.com/americas
Social Networks
 | 1201
|
 Slack
Slack Technologies, Inc. is an enterprise software platform that allows teams and businesses of all sizes to communicate effectively. Slack works seamlessly with other software tools within a single integrated environment, providing an accessible archive of an organization’s communications, information and projects.
Address 155 5th Street, 6th Floor
San Francisco, California
94103
United States of America
Website slack.com
Social Networks
  | 537
|
 Symbee
Symbee (booth 2033) Symbee a solution integrator for Amazon Connect and Avaya solutions has 100+ years combined contact center experience with 1000’s of enterprise class contacts centers designed, custom solutions developed, and deployed world-wide. Symbee announces their newest WebRTC client’s in the Contact Center marketplace with Symbee Connect CC and Symbee Fusion for Amazon Connect. Symbee's newest solutions are designed to help transition from premise solutions to cloud on Amazon Connect.
Address 1602 Indian Bay Dr
Vero Beach, Florida
32963
United States of America
Website symbee.co
Social Networks
 Products/Services Offered
- AI/Analytics
- APIs/Integrated Communications
- Contact Center Systems/Applications
- Communications Systems Management, Configuration & Troubleshooting
- Managed/Hosted/Cloud Communications Services (UCaaS)
- Systems Integration Services/Consulting/VAR
- Unified Communications
- WebRTC
Products
- Symbee Connect Engagement
Symbee Connect Engagement is Contact Center (CC) Client that enhances the core Amazon Connect solution by focusing on the agent experience thru Realtime Metrics/KPI’s and unifying the customer engagement process when integrated with Symbee Connect Fusion. Symbee Connect Engagement delivers Amazon Artificial Intelligence (AI) features to the CC client expanding internal and external engagement to the next level whether they're working in a headquarters location, in a branch office or a home office. - Symbee Connect Collaboration
Symbee Connect Collaboration is a Unified Communication (UC) Client that transforms Amazon Connect solution by providing managers, back office support and administrative teams access to a feature rich UC client. Symbee Connect Collaboration delivers Amazon Artificial Intelligence (AI) features to the UC client expanding internal and external collaboration to the next level whether they're working in a headquarters location, in a branch office or a home office. - Symbee Connect Fusion
Symbee Connect Fusion is a core framework that fuses customer engagement metrics allowing for more robust business process integration via Amazon Artificial Intelligence (AI) solutions. Symbee Connect Fusion supports integrations into Salesforce, SAP, ServiceNow, MS Dynamics, Zoho and EPIC. - Symbee Connect Libraries
Symbee Connect Libraries are Lambda functions developed to add an enhanced level of enterprise decision routing thru the Amazon Connect Solution. These enhanced features add enterprise decision routing to contact flows, query lookup/flow controls into the contact flows and web services that provide access into Amazon Artificial Intelligence (AI) Solutions. - Symbee Connect Analytics
Symbee Connect Analytics is an Analytics Solution that streams data from Amazon Connect CTR, Amazon Connect Agent States and Symbee Connect Engagement feeds into a metrics driven dashboard that can be accessed based on an RBAC model. This Symbee Connect Analytics Dashboard allows you to set and view reporting metrics end to end in the contact flows including the IVR, set, view and monitor KPI’s targets and view Realtime Metrics that can help the Contact Center Drive First Contact Resolution (FCR) for their customers.
| 2033
|
 Teem
Teem's cloud-based platform makes it easy for your employees to meet and book conference rooms, to efficiently manage workspaces and meeting resources, and to measure and analyze your company’s meeting and collaboration behavior. The platform includes eye-catching conference room displays, quick and easy mobile meeting booking, streamlined visitor management, a centralized management dashboard, and integrations with other leading services and systems.
Address 224 S 200 W, #100
Salt Lake City, Utah
84101
United States of America
Website teem.com
Social Networks
  | 1233
|
 TeleMate.Net Software
TeleMate’s Predictive UC Analytics delivers a true single pane of glass view into unified communications and collaboration deployments so organizations can confidently align these technologies with business objectives. Predictive UC Analytics is the first universal solution to ride across the entire unified communications stack including Voice, Video, IM/Presence, Application Sharing, Email, Contact Center, Border Controllers and other data network systems.
Address 5555 Triangle Parkway
Suite 150
NORCROSS, Georgia
30092
United States of America
Website www.telemate.net
Products/Services Offered
- AI/Analytics
- Contact Center Systems/Applications
- Managed/Hosted/Cloud Communications Services (UCaaS)
- Unified Communications
- Video: Desktop
- Voicemail/Unified Messaging
Products
- Predictive UC Analytics
A universal unified communication and collaboration analytics platforms for both the IT organization and other business stakeholders requiring insight into UC session activity. - Cumulus Predictive UC Analytics
A universal cloud service that provides unified communication and collaboration analytics platforms for both the IT organization and other business stakeholders requiring insight into UC session activity.
| 1404
|
 Telnyx
Telnyx provides wholesale VoIP services. Our goal is to democratize the PSTN, transforming the way you communicate. We enable our customers to "Be Their Own Carrier®" through our Mission Control self-service portal and API, supported by a private network to ensure quality and security. Our SIP trunk offering gives you the flexibility to only pay for what you use. Additional features include origination/termination, instant number provisioning, CNAM and e911 to name a few.
Address 311 W. Superior St.
Chicago, Illinois
60654
United States of America
Website telnyx.com
Social Networks
  Products/Services Offered
- APIs/Integrated Communications
- Communications Systems Management, Configuration & Troubleshooting
- E-911/Emergency Systems
- Managed/Hosted/Cloud Communications Services (UCaaS)
- SIP Trunking Services
| 1627
|
 TetraVX
TetraVX is a unified communications provider that specializes in cloud-based solutions. TetraVX understands every component of making a cloud UC solution successful and delivers solutions and services designed to make better quality connections between employees, partners, and customers. By integrating feature-rich, cloud UC solutions with current IT infrastructure and business applications, TetraVX can provide a customized solution for your unique UC vision.
Address 333 W Wacker Drive, Suite 600
Suite 600
Chicago, Illinois
60606
United States of America
Website www.tetravx.com
Social Networks
  Products/Services Offered
- APIs/Integrated Communications
- Audio Conferencing Services/Devices
- IP PBXs/IP Telephony/Desk Phones
- Managed/Hosted/Cloud Communications Services (UCaaS)
- Mobile/Wireless Platform/Devices
- Systems Integration Services/Consulting/VAR
- Team Collaboration/Chat Apps
- Video: Cloud-based Services
- Voicemail/Unified Messaging
- WebRTC
Products
- nVX
nVX is a cloud-based unified communications solution that provides the flexibility, and mobility to do business from anywhere, at anytime. Easy to
implement and easy to manage, nVX provides a seamless migration of your business phone system to the cloud. nVX is a cost effective alternative to aging
on-premise solutions due to its ability to leverage pre-existing investments in hardware, licensing and end-user clients where applicable. - sVX
sVX is an all-in-one, cloud-based Skype for Business solution for all of your business’s IM, voice, video, and collaboration needs. With full
integration into Microsoft Office, it’s easier than ever to share applications and content, increasing productivity and generating a better
work environment. No matter what kind of feature you need, or which device you use, sVX is aimed to help people be and do better
together. - cVX
TetraVX’s cVX offering is a cloud-based Cisco Unified Communications solution built with your business objective in mind. Get
market-leading features such as call control, communications gateways, and applications delivered to you in the cloud. Whether you need
to control costs, improve productivity, or boost innovation, cVX has everything you need and want in a cloud phone system.
| 426
|
 Unimax
Unimax provides a UC Management Software Suite with tools for provisioning, employee self service moves, adds, changes, and deletes (MACDs), help desk agent MACDs, automation (i.e. automated provisioning/de-provisioning), phone number and DID management, system migrations, unified MACD administration and more for single and multi-vendor communication environments. Unimax’s software is compatible with telecom and UC systems from Avaya/Nortel, Cisco, Skype for Business, AVST, etc.
Address 121 South 8th Street
Minneapolis, Minnesota
55402
United States of America
Website www.unimax.com
Social Networks
  | 1132
|
 Vbrick
Vbrick believes in the power of video to transform the workplace. Its Rev® enterprise video platform makes it easy and affordable for organizations to use unlimited amounts of intuitive, compelling and persuasive video communications to move smarter and faster. Rev's modern interface mirrors popular consumer websites, making it easy for anyone to make, find and share live or recorded video. Rev's eCDN securely delivers top quality video that's optimized for viewer devices and network conditions.
Address 607 Herndon Parkway
Herndon, Virginia
20170
United States of America
Website www.vbrick.com
Products/Services Offered
- APIs/Integrated Communications
- Video: Cloud-based Services
- Video: Desktop
- Video: Mobile
| 1936
|
 Verint Systems Inc.
Verint® is a global leader in customer engagement solutions that are used in contact center, branch and back-office operations, as well as customer experience and digital marketing functions, to heighten loyalty, enhance customer and employee engagement, improve customer experiences and maximize revenue, while reducing cost and mitigating risk. Learn more at www.verint.com.
Address 175 Broadhollow Road, Suite 100
Melville, New York
11747
United States of America
Website www.verint.com
Products/Services Offered
- Contact Center Systems/Applications
- Security
- Video: Desktop
- Video: Mobile
- Video: Room Systems
Products
- Workforce Optimization
Verint® Workforce Optimization™ offers organizations a comprehensive way to capture, evaluate, manage, and analyze omnichannel customer interactions. - Workforce Management
Simplifies forecasting, scheduling, and adherence monitoring to help reduce costs, improve workforce efficiencies, and drive operational excellence. - Quality Management
Captures, replays, and enables large numbers of customer interactions across channels to be evaluated based on business relevance, employee performance, and customer input. By leveraging quality management, you can automate the quality assurance process and bring a focused approach to employee coaching and training. - Compliance Recording
Captures, indexes, archives, and retrieves voice and instant message interactions across multiple channels (including mobile channels) for easy search and playback. - Automation
| 2127
|
 ViewSonic Corporation
In collaboration with leading software vendors, ViewSonic has developed a full suite of AV solutions ideal for conference room and collaboration, hospitality and digital signage. Our ViewBoard interactive flat panel designs encourage collaboration and build teamwork in any conference room or classroom, while our office monitors are designed to help you work smarter, faster and more efficiently. With three decades of display experience, ViewSonic delivers the visual solutions you need to accomplish your goals.
Address 10 Pointe Drive, Ste 200
Brea, California
92821
United States of America
Website www.viewsonic.com
Social Networks
  Products/Services Offered
| 1433
|
 VOSS Solutions
VOSS provides multi-vendor UC management and migration technology to automate simplify the challenge of operating increasingly sophisticated communications environments. VOSS-4-UC, ranked by Nemertes as the world #1 UC operational management platform, helps customers to design, deploy, operate, and optimize the most advanced UC environments. VOSS MiGR8-2-UC, a highly sophisticated product that uses a revolutionary methodology, helps organizations rapidly efficiently migrate large volumes of users, devices, and UC services.
Address Creekview 2301 N Greenville
Suite 270
Richardson, Texas
75082
United States of America
Website www.voss-solutions.com
Social Networks
  Products/Services Offered
- Communications Systems Management, Configuration & Troubleshooting
- Managed/Hosted/Cloud Communications Services (UCaaS)
- Systems Integration Services/Consulting/VAR
- Unified Communications
Products
- VOSS-4-UC
VOSS-4-UC, which has been ranked by Nemertes as the world #1 UC operational management platform, can be consumed on premise or in the cloud, and helps customers to design, deploy, operate and optimize the most advanced UC environments. - MiGR8-2-UC
VOSS MiGR8-2-UC is a highly sophisticated product that uses a revolutionary methodology to help organizations rapidly and efficiently migrate large volumes of users, devices and UC services. - VOSS Analytics
VOSS Analytics allows you to quickly retrieve information about users, devices, services, licenses and transactions, through an easy-to-use web-based portal. - VOSS Assurance
VOSS Assurance integrates with VOSS-4-UC and CUCDM to enrich the data needed for monitoring and fault detection leading to faster resolution. Add business context to the technical data available from your UC solution to ensure quality service delivery. - VOSS Self-Service
Fully customizable, intuitive and secure web-based portal empowers end users to manage their services, features and devices, in real-time, from any location, on any smart device.
| 1232
|
 Voxbone
Voxbone makes it unbelievably simple to set up and manage global business communications. We power enterprise contact centers, cloud communications providers, on-demand services, and more. Our voice and SMS capabilities allow businesses to extend their reach into over 9,000 area codes in 60+ countries, with real-time provisioning via API. Voxbone’s happy customers include: Skype, Zoom, 8x8, Dialpad, CaféX, Orange Business Services, foodpanda, tripsta, Deutsche Telekom, Telefónica, InContact and Serenova.
Address 535 Mission St
San Francisco, California
94105
United States of America
Website www.voxbone.com
Social Networks
  Products/Services Offered
- AI/Analytics
- APIs/Integrated Communications
- Contact Center Systems/Applications
- SIP Trunking Services
- Speech Rec/Speech-to-Text/Text-to-Speech/Natural Language Processing
| 1127
|
 Voyant
Voyant provides communication and collaboration services for businesses small to large with services accessible on any device anywhere. Our services include hosted VoIP, conferencing, messaging, faxing and SD-WAN services. For businesses with on-premise platforms, Voyant supplies a robust SIP trunking service with availability in the U.S. and Canada. For channel partners, Voyant delivers a self-service partner portal that allows partners to provision service, configure devices and manage their account.
Address 3905 Annapolis Lane, Suite 195
Plymouth, Minnesota
55447
United States of America
Website www.voyant.com
Social Networks
  Products/Services Offered
- Audio Conferencing Services/Devices
- Contact Center Systems/Applications
- SIP Trunking Services
- Unified Communications
- WebRTC
Products
- Hosted VoIP
Voyant's Hosted VoIP service provides businesses of all sizes with a cloud-based UC solution accessible anywhere on any device. Our service supports both voice and messaging features and is delivered via Voyant's carrier voice and messaging network offering phone numbers and local number porting in over 8,400 on-net rate centers providing true business-class quality. - Voice Conferencing
Voyant's Voice Conferencing service provides an inbound Meetme bridge to support business' remote meeting needs. Our service includes local or toll free numbers with support for up to 100 users. - SIP Trunking
Voyant's SIP Trunking services provides VoIP and TDM services to your existing PBX or voice infrastructure. Our service is available as a Standard SIP Trunk with basic inbound/outbound calling, an Enhanced Trunk including e911, directory listing and CNAM, or as an Intelligent SIP Trunk with a suite of robust à la carte features. - SD-WAN Virtualization Network
Voyant’s Software-Defined WAN (SD-WAN) provides superior network resiliency to improve performance and productivity while reducing your communications costs. Our service supports a native combination of rapid convergence plus bandwidth aggregation outperforms traditional network failover and performance characteristics. - Contact Center
Voyant's Contact Center service provides a robust set of routing and call management features to support a formal call center environment. Our service supports capabilities such as inbound IVR to one or many centers, hosted ACD, outbound calling and silent monitoring of agents.
| 932
|
Company | Booth |
Aceyus
Aceyus Intelligence provides real-time reporting, historical reporting and analytics for enterprise-level contact centers. We integrate data from ACD, IVR, CRM, WFM, social media platforms and other sources, vastly improving visibility into the customer journey. This omni-channel insight helps businesses understand and manage their customer and agent experiences.
Address 10700 Sikes Place
Suite 240
Charlotte, North Carolina
28277
United States of America
Website www.aceyus.com
Social Networks
  Products/Services Offered
- AI/Analytics
- APIs/Integrated Communications
- Contact Center Systems/Applications
Products
- Aceyus Vault
The Aceyus Vault provides the critical central data repository for contact center operations. The Vault consolidates information from complex, disparate contact center systems including ACDs, IVRs, CRM, Call Recording, WFM, Quality Management, Omni-Channel, Social Media, and even homegrown databases or BI solutions. The Vault integrates and normalizes all data, enabling the creation of effective reports and dashboards for both technology and business staff. The result is a more efficient and optimized contact center operation. - Aceyus Historical Reporting
Aceyus provides a simple, intuitive interface for historical reporting and browsing call detail data. Users with little to no technical expertise can quickly and easily run reports from the standard report inventory or access saved private and public reports. Aceyus Reporting features an integrated Report Builder for modifying existing reports (adding/removing/renaming columns or groupings) or creating new ones. New users will find the intuitive interface easy to use, and advanced users will appreciate the support for advanced data joins and SQL stored procedures. Any of the standard reports can be copied and personalized for individual users or customized to suit the needs of the enterprise.
Users can also use one of the standard call-by-call reports or the built-in query tools to search Route and Termination call detail records for specific criteria. Out-of-the-box “Cradle-to-Grave” reporting provides a sequenced history for every segment of the call, with the ability to integrate call recording links, detailed CVP interactions, CRM or After Call Survey data with call data. This report also includes the Service, Skill, Agent and Call Type that handled the call, as well as a total duration and call variable details. - Aceyus Dashboards
A web-based monitoring tool designed to display data from contact center platforms and systems enables users to quickly and easily create and view fully customized, real-time dashboards. Users can select from a wide variety of real-time data elements, creating a unique display that best suits their individual needs. - Aceyus Connections
Aceyus Connections is a customer engagement module that helps businesses understand and manage their customer journeys. It provides the framework necessary to link data from omnichannel sources with customer data from CRM, ticketing systems and other databases. Aligning these data sources enables mapping of interactions from any channel to the appropriate customer profile information. Connections facilitates data-rich, real-time, cross-channel interactions as well as customer journey applications that leverage historical perspectives and analytics. - Aceyus Director
Aceyus Director extends the capabilities of contact routing and interactive treatment platforms to business users. Users can modify routing rules at a moment’s notice without requiring access to an ACD or IVR call processing platform. Director comes pre-packaged with commonly-used contact routing management tools. These tools include a 7-day Hours of Operation manager and a Percent Allocation application that allows users to direct contact volume to alternate destinations. In addition, Director also offers system managers the ability to create custom tools for managing user variables that are referenced in contact processing logic.
| 1636
|
ADDASOUND
Originating from Denmark, Addasound is a global leading provider of voice solutions and unified communication devices. Addasound is devoted to delivering superior voice solutions and comprehensive aftercare services. Our wide range of products caters to professional contact centers and offices, with a focus on speech recognition and unified communications. Addasound always seeks to provide the customer with the best experience of voice communication and guarantees the highest standard of reliability and quality.
Address 4625 Manor Way
Flower Mound, Texas
75028
United States of America
Website www.addasound.com
Social Networks
  Products/Services Offered
- Contact Center Systems/Applications
- IP PBXs/IP Telephony/Desk Phones
- Mobile/Wireless Platform/Devices
- Speech Rec/Speech-to-Text/Text-to-Speech/Natural Language Processing
- Unified Communications
Products
- Crystal 2871/2872 Headsets
Advanced Noise Cancelling Headsets - Single and Dual Ear - Best in Class - Crystal 2831/2832 Headsets
Advanced Noise Cancelling Headsets - Single and Dual Ear - Durable for Extremely Call Centers/Office - Crystal 2731/2732 Headsets
Noise Cancelling Headsets - Single and Dual Ear - Durable for Cost Effective Savings for Call Center/Office - SR2831/SR2832
Advanced Noise Cancelling Stereo USB Headsets - Single and Dual Ear for Unified Communications and Speech Recognition - SR2731/SR2832
Noise Cancelling Stereo USB Headsets - Single and Dual Ear for Unified Communications and Speech Recognition for Cost Effective Savings
| 1543
|
Advanced Network Devices
Advanced Network Devices (AND) designs and sells sophisticated multi-media products for mass notification, paging, bell scheduling, etc. AND has a rich engineering pool and world class video and audio technology. AND’s IP Speaker and IP Clock technology is widely deployed in a wide variety of markets including education, healthcare, defense, commercial and retail.
Address 3820 Ventura Drive
Arlington Heights, Illinois
60004
United States of America
Website www.anetd.com
Social Networks
 | 1337
|
Algo Communication Products Ltd
Algo offers SIP compliant endpoints for IP voice paging, visual and audible alerting, notification, and entrance security. With 50 years of telecom expertise and strategic partnerships involving some of the largest communication companies in the world, Algo is a trusted supplier to organizations looking for dependability, proven compatibility, ease of deployment, and best possible user experience.
Address 4500 Beedie Street
Burnaby, British Columbia
V5J 5L2
Canada
Website www.algosolutions.com
Social Networks
 | 1107
|
Altocloud
Altocloud delivers intelligent communications through customer journey analytics.
Altocloud was founded in 2013 by Dan Arra, Joe Smyth and Barry O'Sullivan. The company is led by CEO Barry O'Sullivan, formerly a senior executive at Cisco where he led the multi-billion dollar Unified Communications business, including VoIP, Contact Center and WebEx.
Address 800 W. El Camino Real, Suite 420
Mountain View, California
94040
United States of America
Website www.altocloud.com
Social Networks
  Products/Services Offered
- AI/Analytics
- APIs/Integrated Communications
- Contact Center Systems/Applications
- Managed/Hosted/Cloud Communications Services (UCaaS)
- Unified Communications
Products
- Altocloud
Customer Journey Analytics For Real-Time Engagement. Using AI to make your Contact Center agents smarter, customers happier and drive better business outcomes.
| 2308
|
AppNeta
AppNeta is the leader in proactive network and application monitoring solutions for the distributed, cloud-connected enterprise. AppNeta’s patented technology monitors the performance of any cloud or SaaS application in a super-lightweight way. AppNeta monitors every network hop along any network, whether you own or control it or not. IT Ops teams get back the visibility they lost when workloads moved out of the data center, and see exactly what users are experiencing.
Address 285 Summer Street, 4th Floor
Boston, Massachusetts
02210
United States of America
Website www.appneta.com
Social Networks
  Products/Services Offered
- APIs/Integrated Communications
- Communications Systems Management, Configuration & Troubleshooting
- Managed/Hosted/Cloud Communications Services (UCaaS)
- Unified Communications
- Video: Cloud-based Services
Products
- AppNeta Performance Manager
AppNeta Performance Manager uses its patented technology to power continuous, lightweight monitoring into every network and app an IT team needs to see. The end result: finding and solving network and user experience issues better and faster. Our product features three key capabilities, all of which combine to give you a comprehensive view of performance.
- Experience
With AppNeta’s advanced synthetic transaction monitoring, IT operations teams can monitor the end-user experience of every SaaS or web application like it’s in-house. Identify whether performance issues are in your infrastructure, the internet or with your app.
- Delivery
AppNeta sends packets every minute with our TruPath™ technology to provide continuous hop-by-hop visibility along the network path between your apps and your users. You’ll get back the visibility that used to come from device-centric monitoring.
- Usage
AppNeta’s patented technology performs Deep Packet Inspection to investigate how end users are experiencing their applications with metrics like TCP retransmit rates. IT operations groups can see all the apps in use in their organization by deploying AppNeta physical or virtual Monitoring Points. It’s a lot better than traditional tools like NetFlow.
| 1039
|
AtlasIED
AtlasIED provides next generation IP solutions that elevate existing or new IP/VoIP infrastructure to effectively deliver improved communications as well as promote safe work environments. AtlasIED has been solving commercial communications problems since 1934 and was the first company to offer IP enabled loudspeakers. Our current product line addresses the needs of a variety of facility types and allows the bridging of the digital and analog communications worlds.
Address 4545 E Baseline Road
Phoenix, Arizona
85042
United States of America
Website www.atlassound.com
Social Networks
  Products/Services Offered
| 1303
|
AVI Systems
AVI Systems, Inc. is one of the nation's largest audiovisual (AV) solutions providers, and the only one that's 100% employee-owned. We employ the most highly credentialed professionals in the AV field, who help us deliver unparalleled support to our clients in health care, finance, education, government and beyond.
Address 9675 W. 76th St.
Suite 130
Eden Prairie, Minnesota
55344
United States of America
Website www.avisystems.com
Social Networks
  Products/Services Offered
- AI/Analytics
- Systems Integration Services/Consulting/VAR
- Unified Communications
- Video: Mobile
- Video: Room Systems
| 1338
|
AVI-SPL
AVI-SPL is the world's most trusted provider of communication and collaboration technology and services for organizations of all types. We work with architects, consultants, and contractors in order to fulfill the end user's vision. Our specialties include video collaboration, digital media, advanced visualization, and AV systems. We also support your environment with including virtual meeting rooms, remote and onsite monitoring of AV and video collaboration resources and scheduling and management of video conferences.
Address 6301 Benjamin Road, Suite 101
Tampa, Florida
33634
United States of America
Website www.avispl.com
Social Networks
 | 1143
|
Biamp Systems, Inc.
Biamp Systems is a leading provider of innovative, networked media systems that power the world’s most sophisticated audio/video installations. Recognized worldwide for delivering the highest quality products, we back everything we do with an unwavering commitment to exceptional products, customer service, as well as education and training. This is seen in products like Devio®, the collaboration tool for the modern workplace. Stop by and see how you can get full audio conferencing for smaller spaces
Address 9300 SW Gemini Drive
Beaverton, Oregon
97008
United States of America
Website www.biamp.com
Social Networks
  | 1104
|
BlueJeans Network
BlueJeans is the world’s leading provider of interoperable video conferencing, bringing video to you wherever you are. Thousands of global companies use BlueJeans every day for meetings, events, and on social networks across any location or device including mobile, desktop, and room systems. BlueJeans replaces traditional web conferencing technologies for a modern workforce, delivering face-to-face video meetings for organizations who want to bring their employees, leaders, and partners closer together.
Address 516 Clyde Ave
Mountain View, California
94043
United States of America
Website bluejeans.com
Social Networks
  Products/Services Offered
- Unified Communications
- Video: Cloud-based Services
- Video: Desktop
- Video: Mobile
- Video: Room Systems
Products
- BlueJeans Meetings
BlueJeans Meetings enable easy to use, enterprise-grade video calls - all in high definition Dolby audio. Connect instantly with colleagues and customers from virtually any mobile device, laptop or conference room system. - BlueJeans Events
BlueJeans Events provides a simple, reliable, and collaborative experience for both organizers and attendees, enabling a whole new class of interactive events including town hall meetings, all hands events, and webinars. - BlueJeans Rooms
BlueJeans Rooms transform any space into a simple, one-touch video conference room that’s easy to deploy, manage and use. Enhance productivity with video-ready rooms designed for modern business collaboration.
| 1827
|
Brightcove
The world’s most innovative and respected brands confidently rely on Brightcove to solve their most demanding video communications challenges because of the unmatched performance and flexibility of our platform, our global scale and reliability, and our award-winning service. With thousands of customers and an industry-leading suite of cloud video products, Brightcove has a deep heritage of enabling customers to drive compelling business results. To learn more, visit www.brightcove.com.
Address 290 Congress Street
4th Floor
Boston, Massachusetts
02110
United States of America
Website www.brightcove.com
Social Networks
  Products/Services Offered
- Video: Cloud-based Services
- Video: Desktop
- Video: Mobile
| 837
|
Call Journey
Call Journey is a high-powered conversation analytics solution that converts contact centre conversations into actionable data. Our solution allows businesses to access call intelligence efficiently, and discover information that directly affects sales performance, customer experience, employee engagement and business growth.
With Call Journey, your business can now harness powerful insights from conversations, allowing you to automate NPS measurement, analyse Customer Experience, track Employee Engagement, improve sales efficiency and streamline private data protection.
Address 4-6 Straits Avenue
Granville, New South Wales
2142
Australia
Website www.calljourney.com
Social Networks
 Products/Services Offered
- AI/Analytics
- APIs/Integrated Communications
- Contact Center Systems/Applications
- Speech Rec/Speech-to-Text/Text-to-Speech/Natural Language Processing
Products
- Call Journey EVS
Call Journey EVS is an AI-powered speech processing engine capable of transcribing large batches of audio into text and analysing it. Resulting data file contains information about the speaker's sentiment, emotion, as well as events such as silence, over-talk or use of profanities. Call Journey EVS is extremely helpful in quick and efficient deployment of Contact Center analytics and Digital Transformation programs.
| 1442
|
CallCabinet Corporation
Address 951 Yamato Road, Suite 204
Boca Raton, Florida
33431
United States of America
Website www.callcabinet.com
| 1842
|
CallMiner
CallMiner helps businesses and organizations improve agent performance and gather key business intelligence by allowing them to automatically listen to every customer interaction. CallMiner’s software solutions can monitor conversations in real-time or analyze them after completion, delivering actionable insights to contact center staff, business analysts, and executives.
Address 200 West Street
4th Floor
Waltham, Massachusetts
02451
United States of America
Website www.callminer.com
Social Networks
  Products/Services Offered
- AI/Analytics
- APIs/Integrated Communications
- Contact Center Systems/Applications
- Speech Rec/Speech-to-Text/Text-to-Speech/Natural Language Processing
Products
- CallMiner Eureka
Eureka is the leading solution to improve contact center and enterprise performance through speech analytics. It immediately reveals insights from automated analysis of communications between you and your customers across multiple channels – including calls, chat, email, texts, social media, surveys and more. - CallMiner MyEureka
MyEureka is an application that’s included with Eureka and Eureka Essentials that automates the contact center agent performance management process by providing direct performance feedback to contact center managers, supervisors, and agents. - CallMiner EurekaLive
CallMiner EurekaLive is a real-time call center quality assurance solution that monitors in progress calls for the presence or absence of specific language or acoustic characteristics. Designed to provide real-time actionable information to supervisors, quality analysts, and agents, EurekaLive is customizable to address a wide spectrum of business needs. - CallMiner EurekaXchange
Eureka Xchange is an app exchange exclusively for Eureka 10 speech analytics users. Eureka Xchange complements CallMiner’s existing libraries of solution packs, by providing additional automated categories and tags, in order to gain even more key business insights. These categories include, call openings and closings, payment terms, website issues and more - CallMiner Eureka Starter Edition
CallMiner Eureka Starter Edition makes speech analytics accessible by offering full speech transcription of every customer conversation together with rich search and discovery tools, all as an affordable monthly subscription. Coupled with turn-key integrations for popular cloud-hosted call recording systems, Eureka Starter is the ideal way to begin your journey to full customer engagement analytics.
| 1205
|
callstats.io
CALLSTATS I/O Oy is a Software as a Service company based out of Helsinki. It provides products that measure and manage the performance of real-time media communication. The Callstats.io product helps software developers set up, build, and scale communication applications quickly. The Callstats.io product integrates with various third party SDKs and PaaS solutions which make it easier to build and deploy WebRTC applications.
Address Annankatu 31-33 C 42
Helsinki, 00100
Finland
Website www.callstats.io
Social Networks
  Products/Services Offered
- AI/Analytics
- Communications Systems Management, Configuration & Troubleshooting
- WebRTC
Products
- Callstats.io
The callstats.io product helps software developers set up, build, and scale communication applications quickly. Callstats.io integrates with various third party SDKs and PaaS solutions, which make it easier to build and deploy WebRTC applications. - WebRTC Network Test
The WebRTC Network Test checks the quality of an internet connection. It specifically tests that the connection can handle attending a WebRTC call.
| 743
|
CallTrackingMetrics
CallTrackingMetrics’s award-winning call tracking and automation platform provides businesses the tools they need to track, manage and optimize phone calls to increase conversions and scale for growth, worldwide. From understanding which advertising campaigns are driving calls to advanced call management, we arm businesses with the tools to transform communication into powerful intelligence. Integrations with systems like Google, Salesforce, Zendesk, and Shopify ensure that calls are seamlessly integrated into existing sales and marketing processes.
Address 877 Baltimore Annapolis Blvd, Suite 207
Severna Park, Maryland
21146
United States of America
Website www.calltrackingmetrics.com
Social Networks
  Products/Services Offered
- Contact Center Systems/Applications
- Managed/Hosted/Cloud Communications Services (UCaaS)
- Speech Rec/Speech-to-Text/Text-to-Speech/Natural Language Processing
- Unified Communications
- Voicemail/Unified Messaging
Products
- CallTrackingMetrics
Unified communication platform that offers call tracking, call management, text messaging, and click-to-call forms in a single web-based platform.
| 1639
|
CenturyLink
The combination of Level 3 and CenturyLink makes a powerful statement toward enabling enterprise success. The new CenturyLink provides broadband, voice, video, advanced data and managed network services over a robust international transport and newly expanded U. S. fiber networks. Traversing the full network is a comprehensive portfolio of network and data systems management, big data analytics, managed security services, hosting, cloud and IT consulting services.
Address 100 CenturyLink Drive
Monroe, Louisiana
71203
United States of America
Website www.centurylink.com
Products/Services Offered
- Internet of Things (IoT)
- Managed/Hosted/Cloud Communications Services (UCaaS)
- Security
- SIP Trunking Services
- Unified Communications
| 1501
|
Compliance Solutions, Inc.
Address 242 Rangeline Road
Longwood, Florida
32750
United States of America
Website www.csilongwood.com
| 222
|
Conduit Global
Conduit Global is a fully integrated BPO with a cloud-based communication infrastructure and over 20 years of experience providing multi-channel contact center, back office and managed services. We serve enterprise customers in telecommunications, healthcare, financial services, utilities and public sectors.
With hubs in eight countries on four continents, Conduit Global has provided optimized live customer contact for more than 100 million consumers and handles over a billion customer contacts in a single year.
Address 655 Madison Avenue
New York, New York
10065
United States of America
Website www.conduitglobal.com
Products/Services Offered
- Contact Center Systems/Applications
- IP PBXs/IP Telephony/Desk Phones
- Managed/Hosted/Cloud Communications Services (UCaaS)
Products
| 1737
|
ContactRelief, LLC
ContactRelief is a cloud-based disaster decision engine that aggregates data from NWS, FEMA, NOAA and many other sources to help business better manage contact with their customers during times of disaster. The engine brings a new level of efficiency to your contact operations by providing real-time recommendations to shape your outbound contact away from the disaster region, producing better results, lowering your risk and protection your company's brand.
Address 7723 FM 723 Rd
Richmond, Texas
77406
United States of America
Website www.contactrelief.com
Social Networks
  Products/Services Offered
- Contact Center Systems/Applications
- Communications Systems Management, Configuration & Troubleshooting
- Managed/Hosted/Cloud Communications Services (UCaaS)
- Systems Integration Services/Consulting/VAR
Products
- Contact Center Applications
We provide an innovative customer contact solution when disaster strikes across the country. - Communications System Management
Through configurable rules, subscribers can elect what alerts and recommendations they want see. - Cloud Communication Services
The Disaster Decision Engine is a cloud-based subscription with no soft-ware to install. - Integration Services and Consulting
SFTP delivery and a web API are available. We offer consulting to identify customer contact solutions when disaster strikes, so business can offer their customers the experience they need right when they need it.
| 1342
|
Content Guru
Content Guru’s storm® platform delivers Customer Engagement Hub capabilities, combining multi-award-winning, omni-channel cloud contact centre capabilities with deep integration to hundreds of third-party systems. Consumers and colleagues engage with storm clients wherever they are, whenever the time and on whichever devices and channels they get and receive consistent, high-quality service.
Address Pruneyard Tower I, 1901 South Bascom Avenue
Campbell, California
95008
United States of America
Website www.contentguru.com
Social Networks
  Products/Services Offered
- APIs/Integrated Communications
- Contact Center Systems/Applications
- Managed/Hosted/Cloud Communications Services (UCaaS)
- Systems Integration Services/Consulting/VAR
- Unified Communications
Products
- storm® Customer Knowledge System™ (CKS™)
storm® Customer Knowledge System™ (CKS™) unifies communications with all customer, staff and organizational data into one highly-accessible interface. Inherently designed to work alongside dynamic contact centers, CKS simplifies agent and user experience, working seamlessly with contact center environments and integrating with other systems. CKS delivers a 360° view of both the customer and business with a lightweight Customer Relationship Management (CRM) system, providing contact center focused functionality. - storm® CONTACT™
storm® CONTACT™ converges every channel into a single blended queue, delivering each inquiry to the best available agent sequentially. Agents securely access CONTACT from any location on a range of devices, and create the appearance of a unified contact center in one building—even with a distributed workforce.
Customers interact on their own devices and receive superior service from a more efficient contact center; they are met by agents with relevant knowledge and skills. Additionally, storm’s integration with back-end information systems automatically feeds relevant information through to the agent interface to ensure consistency across all channels, and enhanced service. Integrated reporting enables you to gain granular insight into all of your operations, and further optimize contact center performance.
You can also reduce costs by simply layering CONTACT over legacy equipment, and paying on a per-usage basis—furthermore, the solution acts as a mass-scale cloud buffer, automating any volume of inquiries even when all agents are occupied.
| 1642
|
CXtec
CXtec is a full-service lifecycle management partner focusing on certified pre-owned equipment, asset recovery, and third party maintenance. Its brand of equal2new® certified pre-owned networking and voice equipment is backed by an industry-leading lifetime warranty. Its IT asset disposition services maximize the value of used technology. Its RapidCare® third-party maintenance offering provides an alternative to OEM support. CABLExpress®, a brand of CXtec, manufactures high-performance data center cabling products.
Address 5404 South Bay Road
Syracuse, New York
13212
United States of America
Website www.cxtec.com
Social Networks
  | 1400
|
CyberData
CyberData Corporation designs and manufactures peripheral devices for VoIP phone systems. We build products that facilitate legacy migration to VoIP, IP equivalents to existing analog devices and application specific endpoints that add new functionality. Our VoIP products such as Paging Gateways, IP Speakers and IP authentication devices are cost effective and easy to manage solutions for VoIP phone systems.
Address 3 Justin Court
Monterey, California
93940
United States of America
Website cyberdata.net
Products/Services Offered
- Security
- SIP-based Products/Session Border Controllers (SBCs)
- Unified Communications
Products
- SIP-enabled h.264 Outdoor Video Intercom w/Keypad
The CyberData SIP-enabled h.264 Video Outdoor Intercom with Keypad is perfect for secure access settings requiring video and two-way communication. With excellent color and low light capability, the CyberData SIP-enabled h.264 Video intercom can increase the security of any VoIP installation. - Sip-enabled h.264 Outdoor Video Intercom
The CyberData SIP-enabled h.264 Video Outdoor Intercom is perfect for secure access settings requiring video and two-way communication. With excellent color and low light capability, the CyberData SIP-enabled h.264 Video intercom can increase the security of any VoIP installation. - Secure Access Control Keypad
The CyberData Secure Access Control Keypad uses the existing VoIP network infrastructure to securely unlock and lock gates or doors.
PoE-powered and in a secure outdoor-rated case, this VoIP Security Endpoint can store up to 500 access codes. There is a blacklisted code list that when activated, will make a phone call and play a pre-recorded message or can broadcast a multicast message to IP notification endpoints. Good code and blacklisted code lists can be updated on the web interface or autoprovisioned by a remote server. - Multicast Microphone
The CyberData Multicast Microphone is a device that allows the user, while pressing the “Page” button, to broadcast a live or buffered announcements directly to VoIP audio endpoints that support Multicast. This PoE-powered product is perfect for immediate live paging in schools, retail stores and manufacturing environments. In an echo sensitive environment, the delayed page support allows the user to record a message while the page button is depressed. Once the page button is released, the page will be sent. - VoIP Outdoor IP66 Horn
The new CyberData VoIP Outdoor Horn IP66 Speaker provides an
easy method for implementing a loud IP-based overhead paging
system for loud areas, warehouses, manufacturing areas, and outdoor
areas.
Now with up to 9 user-stored messages.
The interface is compatible with most SIP-based IP PBX servers that
comply with the SIP RFC 3261. For non-SIP environments, the speaker
can be configured to listen to multicast address and port number combinations to form paging zones.
| 1536
|
CyberLink Corp. - U Apps
CyberLink is a world leader in multimedia software design. Since 1996, CyberLink has transformed how people enjoy and create media on PCs, mobile devices and in the Cloud. In 2017 CyberLink launched U – a unified web communication app for online meetings, presentations and instant messaging. Connect with teams and customers as easily as with social apps. Learn more: u.cyberlink.com
Address 1073 S. Winchester Blvd.
San Jose, California
95128
United States of America
Website u.cyberlink.com
Social Networks
  Products/Services Offered
- Audio Conferencing Services/Devices
- Communications Systems Management, Configuration & Troubleshooting
- Managed/Hosted/Cloud Communications Services (UCaaS)
- Mobile/Wireless Platform/Devices
- Team Collaboration/Chat Apps
- Unified Communications
- Video: Cloud-based Services
- Video: Desktop
- Video: Mobile
Products
| 2311
|
DB Communications
Established in 1994, D.B. Communications is a women owned business that provides quality telecommunications products at low market pricing. We offer in-house inventory of Avaya, Cisco, Nortel, NEC, Polycom, Siemens, GN Netcom and Plantronics products. We also offer repair and refurbishing services. Our products come with in-house technical support and a minimum one year warranty. D.B. Communications also purchases trade-in, out of service, surplus, and off lease equipment.
Address 32922 Brookside Circle
Livonia, Michigan
48152
United States of America
Website www.dbcommunicationsinc.com
Products/Services Offered
- Audio Conferencing Services/Devices
- IP PBXs/IP Telephony/Desk Phones
- Managed/Hosted/Cloud Communications Services (UCaaS)
- SIP-based Products/Session Border Controllers (SBCs)
- SIP Trunking Services
- Unified Communications
- Voicemail/Unified Messaging
| 643
|
Dolby Voice
Address 1275 Market Street
San Francisco, California
94103-1410
United States of America
Website www.dolby.com
| 1319
|
eGain
eGain customer engagement solutions make digital transformation easy for leading brands. Based on a unified omnichannel platform for AI knowledge-powered customer engagement, our top-rated cloud applications for web, mobile, social and contact centers help deliver connected customer journeys across touchpoints, while enabling the business to optimize those journeys and contact center performance.
Address 1252 Borregas Avenue
Sunnyvale, California
94089
United States of America
Website www.egain.com
Social Networks
  Products/Services Offered
- AI/Analytics
- Contact Center Systems/Applications
- Managed/Hosted/Cloud Communications Services (UCaaS)
- Unified Communications
Products
- eGain Knowledge+AI
eGain Knowledge+AI™, the *top-rated knowledge management software, guarantees high-quality customer service by infusing your customer service agents with knowledge, making them as productive and educated as your best agents. It ensures fast, consistent, and accurate answers by providing agents and other users a range of ways to get to information from the common knowledge base. - eGain Chat
Why just chat when you can superchat? eGain Chat™ enables you to offer real-time chat assistance to website visitors. Agents can exchange text messages, files, web pages, and knowledge base articles with visitors to answer their queries, proactively as well as reactively. Rated #1 by analysts, it is the industry’s only chat product to have been proven in both on-demand and on-site deployments for more than a decade. - eGain Virtual Assistant
eGain Virtual Assistant is a lifelike, conversational virtual agent providing a unique, interactive, and personal way for users to get answers and assistance on your website, 24 hours a day, 7 days a week. It provides the frontline support so your customer service staff can concentrate on more complex tasks. - eGain Analytics
eGain Analytics makes it easy to measure, analyze and refine your contact center operations, knowledge and web customer experience. Create informative reports, charts and dashboards effortlessly. Slice-&-dice the data in any number of ways and use it to manage the business effectively. - eGain Mail
eGain Mail, the leading email management solution, helps companies manage large volumes of customer emails and webforms responsively and effectively. With eGain Mail, you differentiate your company from competitors by responding to inbound inquiries promptly and professionally every time.
| 2203
|
Electronics and Telecommunications Research Institute
Address 218 Gajeong-ro
Yuseong-gu
Daejeon, 34129
South Korea
Website www.etri.re.kr
| 1837
|
Flock
Address Directi Plex
Old Nagardas Road, Andheri East
Mumbai, 400069
India
Website flock.com
Social Networks
  Products/Services Offered
- Team Collaboration/Chat Apps
| 536
|
GAI-Tronics Corporation
GAI-Tronics, a Hubbell Company, has been providing quality communication solutions for today's industrial and commercial markets for 72 years. Our variety of analog and VoIP telephones lead the market in reliability and longevity. Please visit booth 1839 for a demonstration of our new UAP SmartController. Addressing control and communications in light to medium industrial and commercial markets, its multifunctional design will leave you wondering why you have so many different devices in you facility.
Address 400 East Wyomissing Avenue
Mohnton, Pennsylvania
19540
United States of America
Website www.hubbell.com/gai-tronics/en
Social Networks
  Products/Services Offered
- IP PBXs/IP Telephony/Desk Phones
- Security
- SIP-based Products/Session Border Controllers (SBCs)
- Unified Communications
- Video: Desktop
Products
- UAP SmartController
Multi-functional product that will solve all your control (PLC/DCS) and internal/external communication needs. - SP2
Industrial grade VoIP Intercom product providing 5 semi-private party lines and up to 5 broadcast zones with all-call
| 1839
|
Gridspace
Gridspace makes software for extracting structured data and analytics from conversational speech in real-time.
The company was formed as a collaboration between SRI, the lab behind Siri, and a team of Stanford engineers. It is backed by Bloomberg, Wells Fargo, Santander, the ex-COO of Facebook, among others.
The company's product enables companies to distill massive volumes of live human-to-human speech audio in the cloud and on-prem.
Address 135 Main St. 8th Floor
San Francisco, California
94105
United States of America
Website www.gridspace.com
Products/Services Offered
- AI/Analytics
- Contact Center Systems/Applications
- Speech Rec/Speech-to-Text/Text-to-Speech/Natural Language Processing
Products
- Sift
Gridspace Sift is a real-time platform for managing conversational interactions. Scan, understand and improve your business's communications.
| 1436
|
Highfive
Highfive makes meetings awesome with insanely easy video conferencing designed for your meeting rooms.
Address 500 Arguello St
Suite 300
Redwood City, California
94063
United States of America
Website highfive.com
Social Networks
  Products/Services Offered
- Audio Conferencing Services/Devices
- Unified Communications
- Video: Cloud-based Services
- Video: Desktop
- Video: Mobile
- Video: Room Systems
- WebRTC
| 206
|
Hive Streaming
Hive Streaming provides software-only solutions for large scale content distribution and network assessment for enterprises, content owners and network operators. Its solution for live and on-demand video distribution is integrated with several leading video management products including Skype Meeting Broadcast and Office 365 Video. Hive Insights is a powerful tool for in-depth event and network analytics and visualization, helping top management, broadcast owners and network administrators to better understand QoS and network impact
Address Fatbursgatan 1
Stockholm, 11828
Sweden
Website www.hivestreaming.com
Social Networks
  Products/Services Offered
- AI/Analytics
- Unified Communications
- Video: Cloud-based Services
- WebRTC
Products
- Hive Streaming
Hive Streaming has developed an enterprise-ready, peer-based video distribution service that we believe is the most efficient, cost-effective way to distribute video throughout an enterprise. Hive Streaming is a software-only solution that utilizes existing bandwidth and hardware to stream live and on-demand video throughout enterprises. We integrate with leading video platforms (Brightcove, Office 365 Video, Qumu, MediaPlatform) and conferencing and collaboration systems (Skype Meeting Broadcast, Microsoft Teams, TalkPoint, On24). - Hive Insights
Insights provides a comprehensive video event reporting and analytics capabilities. The user interface is modern and powerful allowing for quick high-level analysis and detailed drill-downs. Getting started is fast and simple; copy and paste a single line of JavaScript code.
| 637
|
Impact Technologies
Impact delivers world-class solutions — on time, on budget and of superior quality. Our innovative solutions deliver easy-to-use, easy-to-understand approaches to solve today’s complex problems for voice network management, contact centers and optimizing business workflows. “Making the complex simple” is not just our company motto. It is at the core of all we do – from product design and development to our world class customer service.
Address 16253 Swingley Ridge Road
Suite 350
Chesterfield, Missouri
63017
United States of America
Website www.impacttech.com
Social Networks
  Products/Services Offered
- Audio Conferencing Services/Devices
- Contact Center Systems/Applications
- Communications Systems Management, Configuration & Troubleshooting
- SIP Trunking Services
- Systems Integration Services/Consulting/VAR
Products
- Traffic Analyst
Voice network management does not have to be complicated and time-consuming. By providing complete voice network visibility, Traffic Analyst’s full life cycle capacity assurance and deep call forensics tools eliminate surprises and provide answers to questions you cannot answer now for your TDM, SIP and hybrid networks. Traffic Analyst overcomes the limitations and complications of the industry’s traditional engineering methodologies and provides a simple, more reliable alternative to improve the service and cost performance of your voice network while providing complete visibility into network utilization, call quality diagnostics and troubleshooting, number management, call tracing and VoIP economics. - OnTraQ Plus
OnTraQ Plus gives your call center management and agents visibility and insight into the key metrics you need to keep your call centers running at a high level of performance. Traditional call center solutions are expensive, difficult to implement and a struggle to maintain. OnTraQ Plus’s Supervisor Client and Agent Desktop provide real-time, user-configurable displays so your team sees the information when they need it, in their preferred layout. Additionally, supervisors can leverage standard reports or customize reports with point-and-click report definition, follow complete life of call reporting including for agents’ 2nd lines, view agent activity logs and enjoy a single view of all call centers in a single view. The Agent Desktop’s intuitive browser puts real-time incoming call details, team status, messaging, call control, customer journey and work state management right at the agents’ fingertips. Agents intelligently answer calls, engage needed resources via call, chat or email and toggle quickly between supervisor-configurable states with a click of the mouse. - Communications-Enabled Business Processes (CEBP) Solutions
Embedding automated communication and collaboration activities into your business workflows minimizes the delays, miscommunications and omissions that often occur in routine business processes and, more importantly, when responding to critical incidents or crisis situations. Impact leverages the DAKS Mission Critical Communications platform and our Multimodal Messaging Gateway (MmMG) framework to connect your operational support systems with your people – using any or all of the channels, modalities and devices you use to communicate, collaborate and safeguard your assets. As a high-performance, high-availability CEBP platform, DAKS enables a wide range of automated communication and collaboration tasks including broadcasts, emergency response conferences, routine scheduled and ad hoc conferences, announcement services, personal and group calling, advanced e-mail and text services, location services and more. MmMG is a platform independent integration framework which includes easy-to-use APIs for common messaging functions, a rules-driven messaging engine and interfaces to multiple modalities of messaging services (e.g. PSTN voice, SMS text, WebRTC, mobile apps).
| 1106
|
Inference Solutions
Inference Solutions is the global leader in cloud based customer engagement and complex call handling solutions. Its flagship product, Inference Studio, is a visual tool for building conversational interactions within a web browser. Inference is a hosted IVR and self-service partner for BroadSoft, the world's largest soft-switch vendor. which powers service providers across over 70 countries. Inference delivers a unique product offering for each of BroadSoft's 600 carriers.
Address 2 Embarcadero Center, Suite 8156
San Francisco, California
94111
United States of America
Website www.inferencesolutions.com
Social Networks
  Products/Services Offered
- APIs/Integrated Communications
- Contact Center Systems/Applications
- Managed/Hosted/Cloud Communications Services (UCaaS)
- Speech Rec/Speech-to-Text/Text-to-Speech/Natural Language Processing
Products
- Inference Studio
Inference Studio is the complete cloud platform for creating smarter customer engagement self-service solutions in house whether you are a Service Provider, Partner or Enterprise.
Using the latest cloud technologies, Inference provides a comprehensive App library with the ability to easily design your own solutions that include Speech Recognition, Text-to-Speech, Voice Biometrics and Conversational SMS.
Studio can support inbound contact handling as well as outbound campaign management. Studio has a rich set of capabilities to consume enterprises system interfaces and expose APIs for other consumers. - Inference React
Inference REACT is a SaaS application that allows customers of BroadWorks service providers to access call events previously only possible in a premises based environment and trigger responses.
Filter and respond to virtually any event in your BroadWorks enabled enterprise with Inference React; a fully hosted framework for BroadWorks service providers and their customers. It’s extremely flexible and massively scalable. - Inference QforMe
Inference QforMe provides callers with options to request via phone or SMS a callback from the next available agent rather than waiting in queue.
With specific integrations for BroadSoft contact centre, when the expected wait time exceeds a specified threshold, the caller is given the option to request a call back. The application confirms the telephone number for the return call based on the caller ID. If caller ID is unavailable, Inference QforMe prompts the caller to enter the preferred contact number. The system then holds the caller’s place in the queue until answered by an agent, who is prompted to call the customer back.
| MR2301
|
IntelePeer
IntelePeer delivers critical, cloud-based voice communications you can build on with features such as advanced Interactive Voice Response (IVR) and intelligent Cloud Routing via multiple connection options, all backed by an award-winning, expert support team and disaster avoidance solutions. Partners and companies of any size can leverage our innovative solutions to create better business and customer experiences. Visit www.intelepeer.com to learn more.
Address 177 Bovet Road
Suite 405
San Mateo, California
94402
United States of America
Website www.intelepeer.com
Social Networks
  Products/Services Offered
- Contact Center Systems/Applications
- SIP Trunking Services
- Unified Communications
Products
- Atmosphere® Voice Services
IntelePeer’s Atmosphere® Voice Services is a powerful communications platform that delivers global voice connectivity over an all-IP network.
Our reliable and flexible platform eases the transition to IP-enabled cloud services, provides scalability, and creates significant cost savings. - Atmosphere® IVR
Atmosphere® IVR lets you automate call flows and almost any business process to create a better customer experience, improve agent productivity, and reduce costs. - Atmosphere® Cloud Routing
Atmosphere® Cloud Routing lets you easily manage and control inbound calls across all locations, no matter what vendor and PBX each location uses.
| 838
|
Inteserra Consulting Group, Inc.
Inteserra Consulting Group, Inc. is a consulting firm specializing in state and federal regulatory matters for the communications industries. Our firm brings our ability to collaborate, innovate, and accurately manage required regulatory actions to our clients. Our solid experience with market entry, network migration and E-911 project management, product planning and regulatory compliance, has enhanced the value of hundreds of competitive service providers as well as E-911 network providers.
Address 151 Southhall Lane
Suite 450
Maitland, Florida
32751
United States of America
Website www.inteserra.com
Social Networks
 | 1238
|
iOFFICE
iOFFICE is the leading workforce-centric IWMS software, the only 100% SaaS platform designed for the Digital Workplace. iOFFICE equips facilities, CRE, and workplace leaders with real-time data and mobile tools to plan the future of their workforce and workplace. iOFFICE HUMMINGBIRD is the first Employee Experience solution and mobile app that allows employees to find, request, use and reserve the spaces, information, people and events they need while automatically collecting critical business intelligence.
Address 1210 West ClaySuite 2
Houston, Texas
77019
United States of America
Website www.iofficecorp.com
Social Networks
  Products/Services Offered
- AI/Analytics
- APIs/Integrated Communications
- Internet of Things (IoT)
- Systems Integration Services/Consulting/VAR
- Team Collaboration/Chat Apps
Products
- Workplace Management Software
iOFFICE's Workplace Management Software equips workplace leaders with the real-time data and mobile tools to plan for the future. - Workplace Management Software
iOFFICE's Workplace Management Software equips workplace leaders with the real-time data and mobile tools to plan for the future. - Employee Experience Solutions
iOFFICE HUMMINGBIRD is the first Employee Experience solution AND MOBILE APP, that allows employees to find, reserve, request and receive the spaces, information, people and events they need while automatically collecting BI. - Workplace Management Software
iOFFICE's Workplace Management Software equips workplace leaders with the real-time data and mobile tools to plan for the future. - Employee Experience Solutions
iOFFICE HUMMINGBIRD is the first Employee Experience solution AND MOBILE APP, that allows employees to find, reserve, request and receive the spaces, information, people and events they need while automatically collecting BI.
| 1300
|
Jive Communications, Inc
Address 1275 West 1600 North, Suite 100
Orem, Utah
84057
United States of America
Website www.jive.com
| 1038
|
Kaptivo
Address 1900 S. Norfolk St #350
San Mateo, California
94403
United States of America
Website www.kaptivo.com
| 435
|
Landis Technologies LLC
Address 1120 Division Hwy
Ephrata, Pennsylvania
17522
United States of America
Website landiscomputer.com
| 744
|
Logitech
Logitech helps organizations improve collaboration from the conference room to the desktop by designing products that deliver great user experiences. At Enterprise Connect 2018, we're highlighting Logitech SmartDock Flex, an expansion kit for Logitech SmartDock that consolidates bulky AV, data, and power cables into a single CAT6 cable, and enables pass-through access to non-Skype meetings, allowing a room’s camera, speakerphone, and display to be used with virtually any video meeting or webinar service.
Address 7700 Gateway Blvd
Newark, California
94560
United States of America
Website www.logitech.com/vc
Social Networks
  Products/Services Offered
- Audio Conferencing Services/Devices
- Unified Communications
- Video: Desktop
- Video: Mobile
- Video: Room Systems
Products
- Logitech SmartDock Flex for Skype Room System
Logitech SmartDock Flex is an expansion kit for the original Logitech SmartDock for Skype Room Systems. Smartdock Flex delivers cleaner installations, extended room layouts, and maximum versatility by consolidating bulky AV, data, and power cables into a single CAT6 cable. SmartDock Flex also adds pass-through access for participation in non-Skype meetings. To join a meeting outside the Skype for Business ecosystem, simply connect a laptop to the SmartDock Flex base. This pass-through capability allows the room’s camera, speakerphone, and display to be used with virtually any meeting or webinar service. - Logitech MeetUp ConferenceCam for Huddle Rooms
Logitech MeetUp is a premier ConferenceCam designed for small conference rooms and huddle rooms. With a super-wide 120-degree field of view plus a pan/tilt lens, MeetUp makes every seat at the table clearly visible. With integrated audio optimized for huddle room acoustics, everyone can be heard as well as seen. - Logitech GROUP Video Conference System
Logitech GROUP is a USB video conferencing solution for rooms that seat 10–20 people, delivering high quality HD video and crystal clear audio that allows any meeting place to become a video collaboration space. With advanced features like acoustic echo cancellation, noise reduction technology, and intuitive controls, with GROUP it’s easier than ever to include everyone in the conversation. - Logitech BRIO 4K Webcam
Logitech BRIO 4 is a Windows Hello certified, professional-quality webcam for video conferencing, streaming, and recording packed with features that produce stunning video in any environment. Our premier 4K ultra high-def camera offers 5x digital zoom, high frame rates, outstanding low-light performance, HDR, and RightLight™ 3. - Logitech PTZ Pro 2 ConferenceCam
Logitech PTZ Pro 2 delivers premium optics and life-like video to create the experience of sitting together in the same room, even if you are a thousand miles away. PTZ Pro 2 provide brilliantly sharp image resolution, outstanding color reproduction, and exceptional optical accuracy.
| 807
|
LoopUp
LoopUp is a premium remote meetings solution that makes it easier to collaborate in real time. Streamlined and intuitive, LoopUp anticipates the needs of business users, while delivering the quality, security and reliability required in the enterprise.
Address First Floor, 78 Kingsland Road
London, E2 8DP
United Kingdom
Website loopup.com
Social Networks
  Products/Services Offered
- Audio Conferencing Services/Devices
- Managed/Hosted/Cloud Communications Services (UCaaS)
- Team Collaboration/Chat Apps
| 1139
|
Martello Technologies
Martello Technologies manages the performance of real-time services on complex distributed cloud networks. Our solutions, which include network performance management software as a service (SaaS) and SD WAN, allow over the top (OTT) service providers and enterprises around the world to deliver better service quality and a reliable user experience. Designed for real-time communications, Martello’s solutions detect, identify and address network performance problems BEFORE service quality is impacted.
Address 390 March Road
Ste 110
Kanata, Ontario
K2K 0G7
Canada
Website martellotech.com
Social Networks
  Products/Services Offered
- Communications Systems Management, Configuration & Troubleshooting
Products
- Mitel Performance Analytics
Reliable unified communications (UC) network performance means a smooth user experience and less downtime – but it can be difficult to deliver in today’s complex networks. Mitel Performance Analytics (MPA) makes it easy and cost-effective. Monitoring and managing the performance of Mitel unified communications networks, MPA is fault & performance management software that monitors and manages the performance of your network, with a special focus on Mitel voice quality.
PREVENT network capacity problems
KNOW when a voice quality problem is happening
IDENTIFY the cause of the problem quickly
RESOLVE problems before they can impact users - MarWatch
MarWatch manages and monitors unified communications (UC) solutions and the associated network infrastructure around the clock, delivering tools to detect, address and resolve problems more effectively.
FASTER PROBLEM RESOLUTION means satisfied users, higher adoption rates and reduced customer churn.
REDUCED DOWNTIME with proactive service quality management prevents revenue losses and customer churn.
INCREASED REVENUE from maintenance contracts and upsell of enhanced service quality management capabilities.
REDUCED SUPPORT COSTS by empowering less costly first line support, while secure remote access eliminates costly onsite troubleshooting visits. - UCScore
UCScore establishes a strong foundation for your UC network from the start, preventing problems resulting from overcapacity, such as echo, delay or jitter. Unlike alternatives, UCScore tests what matters to UC, so you’ll have a clear, accurate assessment of the impact a planned UC deployment will have on your network. Network fitness is no longer an unknown but clearly assessed and understood prior to deployment.
Visit www.ucscore.com
| 739
|
MediaPlatform, Inc.
MediaPlatform is the leading enterprise YouTube enabling CEO Town Halls, employee communications and e-learning for companies that include Abbott Laboratories, FINRA, General Motors, Northwestern Mutual and Sprint. MediaPlatform provides a comprehensive set of products and services to help organizations leverage video to improve employee engagement, knowledge sharing and enhance productivity. MediaPlatform is a Leader in the Gartner Magic Quadrant for Enterprise Video Content Management and the Forrester Wave for Enterprise Video Platforms with Webcasting.
Address 5200 Lankershim Blvd.
Suite 420
North Hollywood, California
91601
United States of America
Website www.mediaplatform.com
Social Networks
  Products/Services Offered
- Unified Communications
- Video: Cloud-based Services
Products
- WebCaster
WebCaster is the leading enterprise live streaming platform for delivering interactive CEO Town Halls and training to audiences of unlimited size. The award-winning solution enables live streaming to desktop, tablet or smartphone with high definition live video, pre-recorded content, PowerPoint slides, Q&A, chat and surveys. Organizations that include Abbott Laboratories, ConocoPhillips, Ericsson, EY and General Motors utilize the WebCaster platform to create stronger connections between the global workforce and the C-suite and power e-learning initiatives. - SmartBridge
MediaPlatform is a video conferencing gateway and the first solution to combine the tools for real-time video collaboration, live streaming to large audiences and on-demand video content management. SmartBridge lets organizations use their video conferencing units as a source for all video communications. - Video Business Intelligence
MediaPlatform Video Business Intelligence provides a deeper level of insight into the user experience for live streaming presentations than any product in the enterprise video industry. With VBI, MediaPlatform has created an engaging Quality of Experience dashboard that organizes all of the data generated during a webcast to help IT and communications professionals deliver high-quality video streaming with every presentation. - SmartPath
SmartPath offers enterprises the unique ability to live stream to virtually any end user, regardless of location or content distribution technology. SmartPath enables a pervasive streaming of presentations across virtually any type of delivery scenario, by providing a framework to define the particular set of media distribution and failover rules that make sense for your organization. - PrimeTime
PrimeTime is an enterprise video platform for managing your organization’s webcast recordings and on-demand videos, functioning like a private corporate YouTube. With robust search capabilities and integrations for intranets and other social platforms, PrimeTime enables the creation of a secure portal to power video communications, training and collaboration.
| 1236
|
Metaswitch
We have a 30+ year history of providing high-performance, hardware-independent software to the communications industry, while solving its most difficult problems. Our communications software solutions are critical elements of the equipment of the leading industry telecom equipment manufacturers, as well as the networks of the world’s leading network operators, underpinning their most advanced data and voice services.
Address 399 Main Street
Los Altos, California
94022
United States of America
Website www.metaswitch.com
| 936
|
MiaRec
MiaRec is a global provider of comprehensive Call Recording and Workforce Optimization solutions for contact centers and enterprises. MiaRec offers advanced contact-center functionality such as Call Recording, Live Monitoring, Reporting, Speech Analytics, Screen Capture and Agent Evaluation as an integrated all-in-one solution for optimizing contact center operations and improving customer experience.
Address 333 W Santa Clara St., Suite 618
San Jose, California
95113
United States of America
Website www.miarec.com
Social Networks
  Products/Services Offered
- Contact Center Systems/Applications
- Speech Rec/Speech-to-Text/Text-to-Speech/Natural Language Processing
- Unified Communications
Products
- MiaRec WFO Suite
MiaRec WFO Suite is a fully integrated contact-center workforce optimization solutions. It includes MiaRec Call Recording, Live Monitoring, Screen Capture, Agent Evaluation and advanced Reporting. - MiaRec Call Recording
MiaRec Call Recording is an advanced, secure and reliable software solution for recording of calls in contact centers for compliance and quality management purposes. - MiaRec Quality Management
MiaRec Quality Management solution provides contact center managers with tools to evaluate and analyze agents' performance for exceptional customer service and better business results. - MiaRec Recording Announcement
MiaRec Recording Announcement is a fully automatic recording announcement, played before the call to notify the customer that the call will be recorded. Available for both inbound and outbound call scenarios. - MiaRec SP Edition
MiaRec Service Provider Edition is a multi-tenant cloud-ready solution for service providers, offering hosted call recording and contact center management services.
| 2227
|
Monet Software
Monet Software is a global provider of workforce optimization software solutions for contact centers and helpdesks. Monet's cloud-based solution is an affordable and easy-to-use workforce optimization software solution, which includes workforce management, call recording, quality assurance, and performance management. Contact centers and helpdesks will start improving service levels and reducing center costs without the upfront expenses and IT requirements of traditional workforce software.
Address 11812 San Vicente Blvd, Suite 605
Los Angeles, California
90049
United States of America
Website www.monetsoftware.com
Social Networks
  Products/Services Offered
- Contact Center Systems/Applications
- Managed/Hosted/Cloud Communications Services (UCaaS)
Products
- Monet WFO
Monet WFO is an affordable and easy to use cloud-based workforce optimization software solution which includes workforce management, quality monitoring, analytics and performance management. Call centers will start improving service levels and reducing center costs without the upfront expenses and IT requirements of traditional workforce software. - Monet WFM
Workforce Management incorporates forecasting, scheduling and other functions into a coordinated effort to optimize your workforce resources. Service and contact center efficiency is enhanced when the right numbers of agents (with the necessary skills) are taking care of your customers every hour, every day. - Monet Workforce Management for Salesforce®
Monet Workforce Management for Salesforce is an affordable, easy-to-use, cloud-based, forecasting, and scheduling
software solution designed for helpdesks using Salesforce Service Cloud™. Monet WFM helps improve service levels,
gaining real-time visibility on agents’ status, and reduces costs in your helpdesk.
| 1638
|
movingimage
movingimage is a global leader in delivering secure enterprise video solutions. Simply put, we want to revolutionize the way in which companies use video. Over 500 enterprises, including DAX-listed corporations such as the Volkswagen Group and DHL, already use our secure Enterprise Video Platform (EVP).
Address 80 Pine Street, 24th Floor
New York, New York
10005
United States of America
Website www.movingimage.com
Social Networks
  Products/Services Offered
- Security
- Video: Cloud-based Services
- Video: Desktop
- Video: Mobile
Products
- Enterprise Video Platform
movingimage's cloud-based solution is a centralized platform that enables companies to efficiently manage and stream all their video assets for customers, partners, and employees in the best possible quality on any device. The platform seamlessly integrates into existing IT landscapes, like CMS, Digital Asset, and Product Information Management - guaranteeing the highest security standards. - Corporate Tube
- Mobile
Upload & Sharing - Webcast
Live & On Demand
| 1738
|
Mutare
Through unified communication technology Mutare creates customized software that makes communication easy, secure and efficient, with solutions for speech to text transcription, smart notification, secure mass notification and more. For more information visit us at www.mutare.com.
Address 2325 Hicks Road
Rolling Meadows, Illinois
60008
United States of America
Website www.mutare.com
Social Networks
  Products/Services Offered
Products
- Smart Assist by Mutare (SAM)
Mutare’s answer to the call for a cost-effective
system that can replace voicemail without displacing callers. Working with any phone system, SAM completes missed calls, records a voice memo, transcribes the voice memo to text, and delivers the text message as an email with option to stream and/or SMS text message to the intended call recipient. - Enterprise Text
A true business-grade SMS text application that supports two-way SMS conversations between employees and clients while protecting the organization’s professionalism, privacy, and control over the entire SMS communication process.
| 121
|
Newline Interactive
Make an impact with Newline Interactive. We are THE choice for businesses looking for increased productivity and simpler solutions to help them succeed. Newline Interactive is a manufacturer of interactive displays, and award-winning intuitive software, that improve efficiency and increase productivity. We are a leading provider of software and hardware that helps organizations find ways to be more successful, more efficient, more collaborative, and find more enjoyment in their work.
Address 101 East Park Blvd., Suite 807
(Bank of America Tower)
Plano, Texas
75074
United States of America
Website usa.newline-interactive.com
Social Networks
  | 1102
|
NewVoiceMedia
NewVoiceMedia is a global provider of cloud contact center and inside sales technology that enables businesses to create exceptional, emotive customer experiences to serve better and sell more.
The leading vendor's award-winning customer contact platform joins up all communications channels without expensive, disruptive hardware changes and plugs straight into your CRM for full access to hard-won data. NewVoiceMedia's true cloud environment and proven 99.999% platform availability ensure complete flexibility, scalability and reliability.
Address NewVoiceMedia
685 Third Ave
New York, New York
10017
United States of America
Website www.newvoicemedia.com
Social Networks
  Products/Services Offered
- Contact Center Systems/Applications
| 1537
|
nexogy
Address 2121 Ponce de leon Blvd, Suite 200
Coral Gables, Florida
33134
United States of America
Website www.nexogy.com
| 543
|
Noble Systems
Noble Systems Corporation is a global leader in customer communications, providing innovative solutions for Unified Communications, Workforce Management, and Analytics technologies. Tens of thousands of agents at 4,000+ client installations worldwide use Noble’s premise, cloud, and hybrid platforms to manage millions of customer contacts each day. Noble offers a unified suite of inbound, outbound and blended omnichannel communications, strategy planning, resource management, and compliance tools for companies of all sizes.
Address 1200 Ashwood Parkway, Suite 300
Atlanta, Georgia
30338
United States of America
Website www.noblesys.com
Social Networks
  | 1539
|
Nuance Communications
Nuance Communications, Inc. is the pioneer and leader in conversational and cognitive AI innovations that bring intelligence to everyday work and life. Nuance delivers solutions that can understand, analyze and respond to human language to increase productivity and amplify human intelligence. With decades of domain and artificial intelligence expertise, Nuance works with thousands of organizations to create stronger relationships and better experiences for their customers and workforce.
Address 1 Wayside Road
Burlington, Massachusetts
01803
United States of America
Website www.nuance.com
Social Networks
  Products/Services Offered
- AI/Analytics
- Contact Center Systems/Applications
- Mobile/Wireless Platform/Devices
- Security
- Speech Rec/Speech-to-Text/Text-to-Speech/Natural Language Processing
| 1743
|
NWN Corporation
For over 15 years, NWN has been providing hosted cloud collaboration and unified communications for customers nationwide, providing comprehensive support and helping customers solve business problems with proven, relevant IT solutions and services. We provide a powerful, cloud-based platform to seamlessly manage all of your communications with a flexible, feature rich cloud hosted enterprise collaboration solution powered by the industry leader, Cisco. With over 150 certified professionals, NWN dedicated to your organization’s success.
Address 271 Waverly Oaks Road
Waltham, Massachusetts
02452
United States of America
Website www.nwnit.com
Social Networks
  Products/Services Offered
- APIs/Integrated Communications
- Contact Center Systems/Applications
- Internet of Things (IoT)
- Managed/Hosted/Cloud Communications Services (UCaaS)
- Team Collaboration/Chat Apps
Products
| 2206
|
Optanix
Optanix is leading the advancement of IT service predictability in today's hyperconnected digital economy - where reliable service delivery has never been more vital. Hundreds of customers rely on the Optanix Platform and Optanix IT Management-as-a-Service (ITMaaS) to enable unbeaten service availability that leads to positive business outcomes.
Address 1 Penn Plaza, Suite 3310
New York, New York
10119
United States of America
Website www.optanix.com
Social Networks
  Products/Services Offered
- Contact Center Systems/Applications
- Unified Communications
Products
- Optanix Platform
The Optanix Platform is a complete and integrated turnkey solution for your IT operations needs. Its powerful features deliver proven benefits to the world’s most demanding organizations. With Optanix, customers experience major improvements in service availability and quality, while dramatically lowering their operational costs. - Optanix IT Management-as-a-Service (ITMaaS)
Optanix’s comprehensive ITMaaS, including Incident Management and Remediation, Problem Management, and Continuous Service Improvement, leverages the power of the Optanix Platform, delivering superior service quality and dramatically enhanced operational efficiency. Our managed service team works closely with you to understand and align with your goals, operating as a virtual extension of your business. We can tailor a package to meet your exact needs, and offer flexible contracting terms ranging from complete outsourcing through to purchasing blocks of hours to augment existing staff.
| 2106
|
OrecX
Address 1 North LaSalle, Suite 1375
Chicago, Illinois
60602
United States of America
Website www.orecx.com
| 2129
|
OutPost Sentinel
OutPost Sentinel: awarded the 2016 “Best MSP Solution” by the 30,000 MSP memebrs of MSP Alliance. Providing intelligent IT infrastructure management solutions that increase profits; reduce downtime, and increase Reseller sales and productivity for more than 15 years. More reliable and secure device agnostic alarm monitoring and secure remote management and RMM tools for MSPs. Providing MSPs with redundant, easy to use, anytime anywhere access – even when the network is down.
Address 5155 Shiloh Road
Cumming, Georgia
30040
United States of America
Website www.outpostsentinel.com
Products/Services Offered
- Contact Center Systems/Applications
- Communications Systems Management, Configuration & Troubleshooting
- IP PBXs/IP Telephony/Desk Phones
- Managed/Hosted/Cloud Communications Services (UCaaS)
- Unified Communications
Products
- SAM (Sentinel Alarm Manager)
Sentinel Alarm Manager (SAM) is a centralized Alarm Monitoring software to provide persistent monitoring and secure remote access from one to thousands of locations and devices. Gives techs the power to monitor and get secure access to almost any device form their desk, your NOC, at home or using their mobile device.
Identify, eliminate and sort thousands of alarms and generate unique notifications and escalation procedures for thousands of devices. Monitor and have secure access when you need it from 1 to thousands of locations. Automated problem resolution and scripted responses enable proactive responses to correct issues automatically. - NCS-10
The Nextgen Cirrus Sentry-10 is the most reliable and secure RMM tool. The NCS-10 is quick and easy to use and is uniquely able to be fully functional even when the network or router are down. It was designed for small offices, healthcare facilities and POS environments. It can monitor and securely access up to 10 different devices at the remote network via SNMP and serial console and it audits all activity and is able to monitor the heartbeat and TCP. Script processing capabilities on the NCS-10 mean that now the unit can interrogate the servers it monitors to check disk or CPU usage and provide notifications, as well as, provide automated scripted remediation to specific events. - NCS-100
The Nextgen Cirrus Sentry-100 is for enterprise, DOD and MSPs with customers who need the more reliable and secure RMM tools. The NCS-100 is quick and easy to use and is uniquely able to be fully functional even when the network or router are down. It was designed for larger organizations and data centers with mission critical applications. It can monitor and securely access and audit up to 100 different devices at the remote network via SNMP and serial console and is also able to monitor the heartbeat and TCP. New script processing capabilities on the NCS-100 mean that it can interrogate the servers, VM, gateways and other equipment to check things like disk space or CPU usage and to provide notifications, as well as, provide automated scripted remediation to specific events. - OPSMediator
Scalable QOE/QOS Performance Management System for Voice over IP, videoconferencing, network services and applications, and network data analysis. Provides Multi-Service Support, Service Classes, multiple services within a class and configurable threshold alarms for a service. Provides a flexible aggregation model by service, location, equipment…,that can be deployed via server platform or VMserver or hosted model.
Passive Monitoring and Active Test Dashboard with SIP Signaling performance reporting. Uses multi-threaded high performance range of CPE and core network probes to measure both media stream and signaling performance. High functionality active test agents that support VoIP, Videoconferencing, HTTP, POP3/SMTP… and real-time alerts via the dashboard, email and SNMP traps. Support automated testing and on-demand troubleshooting and automatically correlates multiple reports from the same call into a unified call record. - OPStest
Tools with active and passive test agents for SLA monitoring, troubleshooting and pre and post deployment network assessment and analysis. Network and call quality assessments and collections from OPSprobes, IP Phones/gateways, active and passive agents.
Captures and analyzes VoIP/Video sessions
Incorporates RTCP XR data into local quality prediction
Performs real-time aggregates of data into flows and supports 000’s of active sessions per instance
| 1301
|
OVER AI
Enabling AI experiences on every communication line to connect customers with third-party businesses, content and service providers
Address kinneret 5
bney brak, 5126237
Israel
Website over.ai/home
Social Networks
 Products/Services Offered
- AI/Analytics
- APIs/Integrated Communications
- Communications Systems Management, Configuration & Troubleshooting
- SIP Trunking Services
Products
| 1836
|
PCI Pal
PCI Pal is a specialist provider of secure payment solutions for contact centers and businesses taking Cardholder Not Present (CNP) payments. We offer businesses a suite of globally-accessible cloud solutions designed to descope their payment environments from the requirements of PCI DSS (Payment Card Industry Data Security Standard). Our Level 1 PCI DSS solutions integrate with existing telephony, payment, and desktop environments, and support organizations in achieving both security and compliance.
Address 615 S College Street
Floor 9
Charlotte, North Carolina
28202
United States of America
Website www.pcipal.com
Social Networks
  | 1542
|
PCLiquidations.com
PCLiquidations is your complete technology hardware resource where you can Buy & Sell VoIP endpoints, digital phones, business phone systems, PCs, Laptops, LCD Monitors, POS systems, Printers, scanners, switches, and routers all in one place. Expand your budget by selling your out-of-service hardware and buying refurbished.
Address 140 Stockton St.
Jacksonville, Florida
32204
United States of America
Website www.pcliquidations.com
Social Networks
  Products/Services Offered
- Audio Conferencing Services/Devices
- IP PBXs/IP Telephony/Desk Phones
- Unified Communications
Products
- Telecom Hardware
Sales of New and Refurbished telecom hardware, including tdm and IP endpoints, PABX systems and parts, Switches, and Routers. - Purchasing of used IT Hardware
We purchase all kinds of unwanted or decommissioned IT Hardware increasing your company's ROI
| 738
|
Pega
Pegasystems Inc. is the leader in software for customer engagement and operational excellence. Using AI-powered Workforce Intelligence and Robotic Automation, Pega Customer Service leverages real-time and historical insights to optimize your agent workforce for improved productivity, retention, and customer experience. Our Global 3000 customers rely on Pegasystems dynamic solutions and strategic applications to drive excellence in their sales, marketing, customer service, and operations. To learn more visit us at www.pega.com/service.
Address 1 Rogers St.
Cambridge, Massachusetts
02142
United States of America
Website www.pega.com
Social Networks
  | 1742
|
Pindrop
Pindrop solutions are leading the way to the future of voice by establishing the standard for security, identity and trust in the call center. Pindrop solutions help detect fraudsters and authenticate callers, reducing fraud and operational costs, while improving customer experience and protecting brand reputation for some of the world's premier call centers.
Address 817 West Peachtree Street NW Suite 770
Atlanta, Georgia
30308
United States of America
Website www.pindrop.com
Social Networks
 Products/Services Offered
- Contact Center Systems/Applications
- Internet of Things (IoT)
- Security
| 1036
|
Platform28
Platform28 enables one-on-one conversations in an open customer experience platform. We deliver channel-agnostic contact center, unified communications and advanced messaging solutions leveraging intuitive interfaces, the industry's most complete set of API building blocks and real-time analytics tools. Our customers include Tier 1 U.S. carriers, government agencies, and companies with complex business and regulatory requirements.
Address 1170 Peachtree Street NE, Suite 550, Suite 550
Suite 550
Atlanta, Georgia
30309
United States of America
Website www.platform28.com
Social Networks
 Products/Services Offered
- APIs/Integrated Communications
- Contact Center Systems/Applications
- Managed/Hosted/Cloud Communications Services (UCaaS)
- Unified Communications
- Voicemail/Unified Messaging
Products
| 1302
|
Polycom
Polycom helps organizations unleash the power of human collaboration. More than 400,000 companies and institutions worldwide defy distance with secure video, voice and content solutions from Polycom to increase productivity, speed time to market, provide better customer service, expand education and save lives. Polycom and its global partner ecosystem provide flexible collaboration solutions for any environment that deliver the best user experience, the broadest multi-vendor interoperability and unmatched investment protection.
Address 6001 America Center Drive
San Jose, California
95002
United States of America
Website www.polycom.com
Social Networks
  Products/Services Offered
- Audio Conferencing Services/Devices
- IP PBXs/IP Telephony/Desk Phones
- Unified Communications
- Video: Desktop
- Video: Room Systems
Products
- Polycom Trio 8500
Polycom Trio™ 8500 is the new standard in conference collaboration for mid-sized rooms. Marrying legendary voice quality, modern intuitive interface and the broadest interoperability in its class, Polycom Trio makes deployment and usability simple. Future-proof options for video and content ensure the freedom to expand collaboration on leading unified communication platforms. - Polycom VVX Business Media Phones
The Polycom family of VVX series business media phones offer high-quality audio and video communications experience for busy professionals. - Polycom VoxBox Bluetooth/USB Speakerphone
The new standard in ultra-compact speakerphone performance. Now you can experience Polycom's legendary conference quality anywhere, anytime, and with more devices. Polycom VoxBox combines a modern portable design with Bluetooth wireless pairing and USB connectivity and packs it with Polycom HD Voice quality. - Polycom RealConnect Access Suite
Your organization expects collaboration tools to be accessible and simply work which can cause extra strain on your resources. As you shift your communication platform to Microsoft Office 365, Polycom RealConnect for Office 365 is the only Microsoft certified video interoperability solution that allows standards-based room devices to seamlessly join a Skype for Business meeting. - Polycom Pano
Polycom® Pano™ is the easiest way to connect and share content at work. Pano invites you to connect with a simple touch. Anyone in the room can cast their screen to Pano where four simultaneous streams of content encourage collaboration.
Polycom Pano delivers high-value to the business through easy installation and secure management from anywhere.
| 819
|
RedSky Technologies
RedSky Technologies is the leading provider of on-premise and cloud-based E911. RedSky offers solutions for any-sized enterprise, any pbx/call server and for any device.
Address 333 N. Michigan Avenue, Suite 1600
Chicago, Illinois
60601
United States of America
Website www.redskye911.com
Social Networks
  Products/Services Offered
- E-911/Emergency Systems
- E-911/Emergency Systems
- Managed/Hosted/Cloud Communications Services (UCaaS)
- Unified Communications
Products
- E911 Manager
Tracks all enterprise phones (including WiFi and softphones) in real-time and monitors for 9-1-1 calls - E911 Anywhere
Cost-effective, cloud-based network service that routes 9-1-1 calls from any call server/pbx and sends detailed location information to emergency dispatchers. - WiFi E911
Automatically tracks WiFi phone locations as they move from access point to access point. Compatible with Cisco MSE, Aruba, and Aerohive Networks. - My E911
The MyE911 client works with any softphone on a laptop or smartphone to protect highly mobile employees who work outside the enterprise by allowing the users to establish the exact location of their softphones. - Emergency On-Site Notification
EON notifies on-site personnel of 9-1-1 calls in progress and provides detailed location information of the caller. Sends SMS and email 9-1-1 call notifications to designated personnel.
| 1207
|
RingByName
RingByName is a cloud business phone service that pushes the possibilities of what you can do with your phones. We are the only provider that can give you visibility in to and the ability to manage every phone in your enterprise around the globe from a single log-in.
Address 7206 NW 31st Street
Miami, Florida
33122
United States of America
Website www.ringbyname.com
Social Networks
  Products/Services Offered
- APIs/Integrated Communications
- IP PBXs/IP Telephony/Desk Phones
- SIP Trunking Services
- Unified Communications
- Voicemail/Unified Messaging
| 1138
|
Ritalia Funding
We are a technology financing/leasing corporation that specializes in transactions between 5,000.00 and 2 million for IT related expenditures. Our edge is getting approvals with no personal guarantees and fast.
Address 18730 Oxnard Street, Suite 207
Tarzana, California
91356
United States of America
Website www.ritaliafunding.com
| 937
|
SCLogic
Founded in 1996 SCLogic is a leading provider of innovative campus logistics software systems that leverage the latest barcode scanning, printing, mobile computing and wireless technologies. The company has thousands of enterprise, government and university users around the world. For more information about SCLogic, please visit www.SCLogic.com. Or contact marketing at 888-700-7027 x235 or send an email to [email protected]
Address 304-M Harry S. Truman Pkwy
Annapolis, Maryland
21401
United States of America
Website www.sclogic.com
Social Networks
  Products/Services Offered
Products
- Intra
Intra Enterprise™ helps facilities plan, execute, and measure accountable item workflows. For example, Intra uses mobile computers and barcodes to monitor and control the flow of assets, workplace requests, tasks, workspaces, files, mail, parcels, or people — as they enter, move through, and/or exit a facility. Intra Enterprise manages a facility’s workflows by providing automated, consolidated, and efficient methods to:
? Implement advanced logic to streamline workflows
? Automate and manage workplace requests
? Create and display in-app analytics to measure utilization, productivity, SLAs, and compliance
? Close accountability gap - collect, store, search, and report on anything that moves
? Satisfy IT - complete role-based access, permissions, and security
? Integrate with key business applications in your enterprise stack via Intra’s RESTFUL API
| 943
|
SCTC
Address 230 Washington Ave, Suite 101
Albany, New York
12302
United States of America
Website www.sctcconsultants.org
| 1438
|
Sencommunications
Sencommunications, Inc., is a Nationally
Certified Woman Business Enterprise (WBE)and Woman Owned Small Business (WOSB) with over 28 years of experience in the Communications and UC Products and Service Industry. We have partnered with Plantronics to provide communications solutions to the modern workforce. Stop by Booth 1343 and find out how we can support your team with onsite deployments, custom designed corporate catalogs, cost reduction programs, free lifetime tech support and strategic adoption tools.
Address 912 Chad Lane
Tampa, Florida
33619
United States of America
Website www.sencomm.com
Social Networks
  | 1343
|
Singlewire Software
Keeping people safe and informed. Everywhere, every time. We are the developers of InformaCast, a leading emergency notification system. Singlewire is dedicated to helping organizations keep their personnel safe through mass notifications that can be sent to any device. Our InformaCast solutions can help you page groups of Cisco phones, notify people of an emergency, communicate via mobile devices, automate existing systems, and more.
Address 1002 Deming Way
Madison, Wisconsin
53717
United States of America
Website www.singlewire.com
Social Networks
  Products/Services Offered
- E-911/Emergency Systems
- E-911/Emergency Systems
- Security
- Unified Communications
Products
- InformaCast
Protect what matters most with InformaCast, a mass notification system that sends audio, text and images to mobile and on-premises devices. It increases the speed, reach, and success rate of emergency notification communications to get critical information to the people that need it.
| 1100
|
SmartAction
SmartAction was founded as an artificial intelligence research company and has since evolved into the leading provider of AI-powered customer self-service solutions. Our cloud-based platform is built for enterprises to satisfy growing expectations for self-service. We focus on building an environment where intelligent virtual agents are handling complex customer requests in every channel. It is our goal to improve the way customers communicate with the brands they love.
Address 300 Continental Blvd
Suite 350
El Segundo, California
90245
United States of America
Website smartaction.ai
Social Networks
  Products/Services Offered
- AI/Analytics
- Contact Center Systems/Applications
- Speech Rec/Speech-to-Text/Text-to-Speech/Natural Language Processing
Products
| 1644
|
Solaborate
Solaborate is a communication platform company. We believe that reinventing and simplifying communication tools and services represents our greatest opportunity to improve people’s lives. HELLO transforms your TV into the world’s most powerful communication device for video conferencing, wireless screen sharing, Digital Whiteboarding, Alexa and Google Voice Assistance, live broadcasting, gaming, TV streaming, home automation, camera feed with motion detection and more.
Address 8300 Utica Avenue #283
Rancho Cucamonga, California
91730
United States of America
Website www.solaborate.com/hello
Social Networks
  Products/Services Offered
- Team Collaboration/Chat Apps
- Unified Communications
- Video: Room Systems
Products
- HELLO 2
HELLO transforms your TV into the world’s most powerful communication device for video conferencing, wireless screen sharing, Digital whiteboarding, Alexa and Google Voice Assistance, live broadcasting, gaming, TV streaming, home automation, camera feed with motion detection and more.
https://www.solaborate.com/h2 - HELLO Touch TV
The smartest and most affordable 4K Touch TV Powered by HELLO 2 for real time collaboration, whiteboarding, video conferencing, and wireless sharing, helping you bring your new ideas to life.
https://www.solaborate.com/h2 - HELLO Creator Edition
HELLO 2 Creator Edition designed only for the developer community. - HELLO Gadget Extensions
HELLO Gadget Extensions, which are a collection of connected products that enhance communication and interactions with HELLO devices.
HELLO Controller- A new way to play games through your HELLO.
HELLO Button- A re-programmable smart button to control things around you with one simple click.
| 534
|
Sonexis
Sonexis, a Compunetix brand, is a leading provider of audio, web and video conferencing solutions for the enterprise. Sonexis delivers three powerful solutions with ConferenceManager™2, Summit Olympus® and EVERGREEN™ MCU. This portfolio has set new standards for ease of use and security and is designed to work within existing voice and data networks. Sonexis can be reached at 888-4SONEXIS (888-476-6394) or www.sonexis.com.
Address 2420 Mosside Blvd
Pittsburgh, Pennsylvania
15146
United States of America
Website www.sonexis.com
Social Networks
  Products/Services Offered
- Audio Conferencing Services/Devices
- Contact Center Systems/Applications
- Managed/Hosted/Cloud Communications Services (UCaaS)
- Video: Mobile
- WebRTC
Products
- ConferenceManager™2
ConferenceManager2 provides organizations of all sizes a feature-rich, easy-to-use and simple-to-deploy conferencing platform. ConferenceManager2 integrates with any voice and data network infrastructure delivering advanced Audio, Web and HD Video conferencing capabilities in less than 90-minutes install time. - Summit Olympus®
Summit Olympus is our highly reliable and scalable conferencing system that allows for unmatched attended, unattended and on-demand conferencing features within a single platform. This optimized platform provides superior audio and powerful operational controls, and the revolutionized design provides the ability to scale to 5,120 ports in a single system. - EVERGREEN™
The EVERGREEN family has been architected to meet the diverse videoconferencing industry needs from enterprise users, Conferencing Service Providers (CSPs) and government agencies. EVERGREEN systems are carrier-class products built to the company's strict military standards yet at an affordable price. The EVERGREEN family is available in three models: the Cedar™, Cypress™ and Sequoia™.
| 1103
|
Sound Control Technologies
Sound Control Technologies manufactures PTZ camera extension kits that deliver Power, Control, IR and Video over single
or dual CAT5e or CAT6 cabling up to 300 feet. Our kits support analog and digital HD PTZ camera solutions for Cisco, Lifesize, Panasonic, Polycom, Radvision, Sony and others. Kits are sold as camera-specific packages, inclusive of all cabling (less UTP), power supply, camera module and head-end module required by the integrator for a typical installation.
Address 28 Knight Street
Norwalk, Connecticut
06851
United States of America
Website www.soundcontrol.net
Products/Services Offered
Products
- RC6-CST
Cisco SpeakerTrack 60 single CAT6 cable extension solution providing Dual HDMI, Power and Ethernet up to a distance of 300'. - RC5-RKP
Cisco Quadcam/Room Kit Plus single CAT6 cable extension solution providing HDMI, Power and Ethernet up to a distance of 300'. - RC5-P60
Cisco Precision 60/SX80 single CAT5e/CAT6 cable extension solution providing HDMI, Power and Ethernet up to a distance of 300'. - RC4-Director
Polycom Director II/Group Series single CAT5e/CAT6 cable extension solution providing Video, Power and RS232 up to a distance of 300'. - RC4-E4P
Polycom EagleEye IV/Group Series single CAT5e/CAT6 cable extension solution providing Video, Power and RS232 up to a distance of 300'.
| 1339
|
Spearline
Spearline specialises in testing global toll and toll-free numbers using in-country calls and measuring the audio quality and connectivity of those calls. The tests are carried out through the Spearline Platform and a worldwide network of servers and carriers. Spearline provides a full range of end to end testing solutions for large enterprise customers including Manual, Automated, Mobile and Hybrid IVR testing.
Address 13 Main Street
Skibbereen, Cork, P81K076
Ireland
Website www.spearline.com
Social Networks
  Products/Services Offered
- APIs/Integrated Communications
- Audio Conferencing Services/Devices
- Contact Center Systems/Applications
- Communications Systems Management, Configuration & Troubleshooting
- Unified Communications
Products
- Automated
Test Connectivity & audio quality - Manual
Troubleshooting & provisioning numbers - Hybrid IVR
Tracking call & data flow to your agent
| 942
|
Starfish Associates
Starfish is a leading software company providing communication management solutions for unified communication and contact center platforms. Our technology enables large enterprises to transform inefficient business processes into automated workflows.
Powered by our technology platform, Starfish provides enterprises with solutions for automation, self service, and monitoring of communication platforms including Cisco, Microsoft, Genesys, Avaya and more. Our solutions are also tightly integrated with IT applications including ServiceNow and leading Identity Managers.
Address 1200 US Highway 22
Bridgewater, New Jersey
08807
United States of America
Website starfishassociates.com
Social Networks
  Products/Services Offered
- Communications Systems Management, Configuration & Troubleshooting
Products
- Communications Systems Management, Configuration & Troubleshooting
Starfish is a leading software company providing communication management solutions for unified communication and contact center platforms. Our technology provides enterprises with solutions for automation, self-service and monitoring of multi-vendor UC and contact center platforms including Cisco, Microsoft, Avaya, Genesys and more.
| 1101
|
StarLeaf
StarLeaf serves the enterprise with a range of meeting room and management solutions for Microsoft Skype, Office 365 and Teams. StarLeaf GTm room systems are native and integral to a Microsoft UC deployment, and offer a familiar user experience, ensuring high utilization of rooms. While admins benefit from low TCO with StarLeaf Maestro, a centralized management platform that provides global oversight and control of all rooms.
Address Building 7, Hatters Lane
Croxley Business Park
Watford, WD18 8YN
United Kingdom
Website www.starleaf.com
Social Networks
  | 212
|
Symphony
Symphony is the cloud-based messaging and collaboration platform that connects markets, organizations and individuals, securely. Powered by an open and growing app ecosystem, and protected with customer-owned encryption keys, Symphony’s communication platform increases workflow productivity while facilitating global regulatory compliance. Already the platform of choice for the financial services industry, Symphony eliminates inefficient workflows to boost productivity in information-driven businesses.
Address 1117 S California Ave
Palo Alto, California
94304
United States of America
Website symphony.com
Social Networks
  Products/Services Offered
- APIs/Integrated Communications
- Mobile/Wireless Platform/Devices
- Security
- Team Collaboration/Chat Apps
- WebRTC
Products
- Symphony
Symphony is the cloud-based messaging and collaboration platform that connects markets, organizations and individuals, securely. Powered by an open and growing app ecosystem, and protected with customer-owned encryption keys, Symphony’s communication platform increases workflow productivity while facilitating global regulatory compliance. Already the platform of choice for the financial services industry, Symphony eliminates inefficient workflows to boost productivity in information-driven businesses.
| 444
|
T-Metrics
Whether deploying Premise or Cloud applications, T-Metrics delivers advanced multimedia contact center capabilities that meet today's technical and budgetary requirements. By combining presence, voice, video, chat, SMS and social media into a universal queue, T-Metrics delivers a truly unified contact center complete with call and screen recording. Because T-Metrics also supports agent consolidation across multiple switch platforms, contact center migration occurs according to each organization's roadmap.
Address 4430 Stuart Andrew Blvd
Charlotte, North Carolina
28217
United States of America
Website www.tmetrics.com
| 208
|
TALARI Networks
Talari's SD-WAN solution creates a smart and responsive network, one that adapts in real time to bandwidth demand and actual network conditions, ensuring that presently and regardless of network issues, critical applications have priority and all applications take the best quality path through the network, ensuring uptime so business can get done.
Address 1 Almaden Blvd, Suite 200
San Jose, California
95113
United States of America
Website www.talari.com
Social Networks
  Products/Services Offered
- Contact Center Systems/Applications
- Communications Systems Management, Configuration & Troubleshooting
- E-911/Emergency Systems
Products
- E50
Is easy-to-deploy and operate multi-service WAN Edge physical appliance to connect small branch-office locations such as retail or mobile sites. - E100
Supports smaller data centers, larger branch offices, and medium- sized remote offices, with 200Mbps bandwidth performance. - E1000
Designed for medium to large-branch locations, delivering up to 2 Gbps full-duplex across multiple WAN links - T5000
Available for large central sites, such as call centers and data centers, and is optimized for a very large number of small packets, typical of applications such as VoIP, with 3Gbps bandwidth performance. - T5200
Contains optical fiber interfaces for use in data centers and large offices with a 10Gig fiber infrastructure.
| 1142
|
Talla Inc
Address 2 Park Plaza, Suite 700
Boston, Massachusetts
02116
United States of America
Website talla.com
| 1939
|
TASKE Technology
TASKE contact center reporting software provides up-to-the-second real-time views of all callers waiting for or speaking with agents, historical reporting on inbound, outbound and internal call activity as well as call search with cradle-to-grave view. Improve contact center service levels and enhance customer retention strategies with TASKE.
Address 2650 Queensview Drive, Suite 245
Ottawa, Ontario
K2B 8H6
Canada
Website www.taske.com
Social Networks
 | 2319
|
Tata Communications
| 1844
|
tekVizion
As an independent expert in Business Communications, tekVizion helps service providers, vendors and enterprise customers accelerate time-to-value, improve reliability and reduce costs of deploying multi-vendor networks. tekVizion offers a range of services including interoperability testing, SIP Trunking testing, on-demand access to virtual labs, automation platforms and cloud migration services. Founded in 2002, tekVizion has amassed extensive lab equipment and applications, and has developed internal expertise on all the leading UC vendors.
Address 3701 W. Plano Parkway
Suite 300
Plano, Texas
75075
United States of America
Website www.tekvizion.com
Social Networks
 | 1306
|
Telecom Reseller
Telecom Reseller is your source for news, information and insight on UC, Cloud and Collaboration. We report extensively on enterprise grade cloud, mobility, Skype, WebRTC and on prem based solutions. Our eBulletins, podcasts, broadcasts, online and print editions reach over 40,000 qualified readers. For a free subscription visit http://telecomreseller.com/subscribe-form/.
Address 1554 NE 3rd Ave
Camas, Washington
98607
United States of America
Website telecomreseller.com
Social Networks
  | 1439
|
Telstra
Telstra is one of the leading telecommunications and technology companies offering a wide range of services globally. We bring innovative technology, capability and talent from around the world to enable our customers to thrive in a connected world. Telstra’s heritage is proudly Australian, but we have a longstanding international business with a focus on the Asia-Pacific region.
Address 40 Wall St Fl 44
New York, New York
10005
United States of America
Website www.telstraglobal.com
| 1838
|
thinQ
thinQ's CPaaS solutions provide enterprise companies with voice and SMS access least cost routing to 35+ carriers, portal to turn on/off or block specific carrier routes for quality, automated disaster recovery tools for outbound and Toll Free Inbound across 5 tier one carriers with no software costs, contracts or commitments. Free test accounts for interop.
Address 5420 Wade Park Blvd
Suite 100
Raleigh, North Carolina
27607
United States of America
Website www.thinq.com
Social Networks
  Products/Services Offered
- APIs/Integrated Communications
- Contact Center Systems/Applications
- Managed/Hosted/Cloud Communications Services (UCaaS)
- SIP-based Products/Session Border Controllers (SBCs)
- SIP Trunking Services
Products
- Least Cost Routing Termination
thinQ LCR selects across 35+ carriers for higher quality call routing with optimal pricing—all on an easy-to-manage cloud platform. - Toll-Free LCR & Disaster Recovery
Toll-Free calls routed across 5 carriers with the industry's first Toll-Free Least Cost Routing (LCR) technology with built-in disaster recovery and dramatic cost savings. - API Integration for Twilio, Plivo, Nexmo
Companies using voice APIs like Twilio, Nexmo, or Plivo can easily enhance their voice performance with thinQ LCR. A few lines of code will greatly reduce your calling costs and improve your voice performance without sacrificing any native functionality. - Voice & SMS Origination
Complete control over voice, SMS and MMS number ordering/provisioning in a cloud-based, cost-effective platform.
| 1105
|
True Choice Technology
Since 2003, now providing a TMaaS Telecom Management as a Service offering that allows for enterprise customers to select modules based on their needs for expense management, assisted help desk, contact center, procurement of services from 100+ Voice, Data, Cloud Providers, national technology implementations assistance, engineering , project management , and proactive monitoring. We can handle that !
Address 303 S Laurel Avenue
Sanford, Florida
32771
United States of America
Website www.truechoicetelecom.com
Social Networks
 Products/Services Offered
- APIs/Integrated Communications
- Contact Center Systems/Applications
- IP PBXs/IP Telephony/Desk Phones
- Managed/Hosted/Cloud Communications Services (UCaaS)
- Unified Communications
Products
- Hosted Contact Center
Intelligent Call Routing, Interactive Voice Response, Real Time Monitoring, Inbound and Outbound Automation. - Expense Management
Monthly audit of any recurring bills, proactive opening of billing disputes when needed, and integration and a few click import into accounting platforms. - Procurement of Voice , Data , Cloud Services
Adding of Internet Circuits, SDWAN, Voice or Cloud services, single source for 100+ Solution Providers. - Assisted Help Desk
Trouble Ticket Management, Trouble Ticket Escalation, Trouble Ticket Follow Up , and Trouble Ticket Notifications. - Technology Implementation
Project Management and “After The Sale” Support.
| 1137
|
Univonix
Univonix's mission is to make Legacy PBX (e.g. Cisco, Avaya) to Skype for Business migration easy. Univonix Migrate automation tool reduces 50% of migration costs with 10X faster deployment.
Univonix Migrate is the ONLY Cloud solution certified by Microsoft in the Skype for Business IT Pro Migration category. Hosted on Microsoft Azure, Univonix Migrate offers remote migration for all users and sites, with low entry costs and enterprise-grade security and compliance.
Address 8 Sapir St.
Nes Ziona, 7403631
Israel
Website www.univonix.com
Social Networks
 Products/Services Offered
- Communications Systems Management, Configuration & Troubleshooting
- Systems Integration Services/Consulting/VAR
- Unified Communications
Products
- Univonix Migrate
Legacy PBX to Skype for Business Migration automation tool. Reduces cost, time, risk and complexity associated with telephony migrations. - Univonix PBX Assessment
Legacy PBX to Skype for Business Migration readiness report. Mapping Legacy PBX users, devices and system configuration, and analyzing parity with Skype for Business.
| 736
|
VeloCloud
VeloCloud by VMware SD-WAN simplifies branch WAN networking by automating deployment and improving performance over private, broadband internet and LTE links for today’s increasingly distributed enterprises. VeloCloud SD-WAN enables connections to cloud and enterprise applications; branch office enterprise and data center appliances; software-defined control and automation; virtual services delivery. VeloCloud SD-WAN securely supports application growth, network agility, and simplified branch implementations while delivering optimized access to cloud services and applications.
Address 295 N. Bernardo Ave, Suite 200
Mountain View, California
94043
United States of America
Website www.velocloud.com
Social Networks
  | 939
|
Viking Electronics, Inc.
Viking Electronics designs and manufactures over 500 communication and security products, including VoIP and analog emergency phones, entry systems, paging interfaces, paging amplifiers, mass notification systems, hot line products, and enclosures. Many Viking products are designed to fix or add unique features to telephone or security applications, keeping costs down while maintaining ease of use. All Viking products are designed, manufactured, supported here in the USA, and are backed by a two year limited warranty.
Address 1531 INDUSTRIAL ST
HUDSON, Wisconsin
54016
United States of America
Website www.vikingelectronics.com
Social Networks
  Products/Services Offered
- IP PBXs/IP Telephony/Desk Phones
- SIP-based Products/Session Border Controllers (SBCs)
Products
- PA-IP
SIP/Multicast Paging Adapter with Amplifier - 40TB-IP
SIP/Multicast Talk-Back Speaker - K-1900-8-IP
VoIP Phone with Auto Dialer, Keypad and Entry System - K-1775-IP
VoIP Entry Phone System with Built In Proximity Card Reader and Color Camera - E-35-IP
VoIP Entry Phone with Analog Color Video Camera
| 639
|
Voci Technologies
89% of companies expect to compete primarily on customer experience, and Voci is a key enabler in delivering actionable insights from recorded voice. Voci is a provider of enterprise speech-to-text transcription and analytics. Our AI and deep learning algorithms not only deliver highly accurate transcriptions, we also provide insights related to gender, sentiment and emotion, real-time, and speaker biometrics. Voci is fast, flexible, accurate and the most complete provider on the market.
Address 6301 Forbes Ave.
Pittsburgh, Pennsylvania
15217
United States of America
Website www.vocitec.com
Social Networks
  Products/Services Offered
- AI/Analytics
- APIs/Integrated Communications
- Contact Center Systems/Applications
- Speech Rec/Speech-to-Text/Text-to-Speech/Natural Language Processing
- Voicemail/Unified Messaging
Products
- V-Spark
Voci’s V-Spark Voice Analytics™ is an all-inclusive speech exploration application that enables you to visualize your audio using state-of-the-art speech recognition, transcription, and text analytics technologies. It automatically transcribes audio into searchable text, then organizes and archives the data to be searched and analyzed for compliance, customer insights, and agent performance. V-Spark is fast, easy to use, and enables you to examine your data from every angle. - V-Blaze
Voci’s V-Blaze™ provides industry-leading accuracy and speed for conversion of speech-to-text (STT). V-Blaze allows companies of any size to economically transcribe 100% of voice audio to text in order to help them extract valuable insights and make data-driven decisions. - V-Blaze/XT
Voci’s V-Blaze/XT™ extends the Voci's industry-leading accuracy and speed for conversion of speech-to-text (STT) to include gender, sentiment, emotion, diarization, silence, call length, and overtalk. V-Blaze allows companies of any size to economically transcribe 100% of voice audio to text and meta-data in order to help them extract valuable insights and make data-driven decisions. - V-Blaze/RT
Voci’s V-Blaze/RT™ delivers real-time (in call) voice transcription and meta-data for conversion of speech-to-text (STT) to include gender, sentiment, and emotion. V-Blaze/RT allows companies of any size to economically transcribe 100% of voice audio to text and meta-data in order to help them extract valuable insights and make data-driven decisions. - V-Ferno
Designed to give small and large organizations the ability to efficiently transcribe voicemail audio to fully-punctuated text, Voci’s V-Ferno™ provides the fastest and highest quality automatic speech-to-text solution for visual voicemail. V-Ferno’s voicemail transcription allows customers to quickly skim voicemail transcriptions rather than listen to long recordings. V-Ferno is scalable and low-latency, relying on hardware acceleration to achieve breakthrough speeds and accuracy, allowing your customers to keep up with today’s fast-paced work environment.
| 1239
|
VoiceBase
VoiceBase provides APIs for speech recognition and speech analytics, that automatically transcribe audio and video, extract relevant keywords, and enable the detection of complex events. Every month VoiceBase processes millions of recordings that allow users to access and analyze rich data from call centers, conference calls, webinars, educational lectures, podcasts and videos. VoiceBase is privately held, and based in San Francisco, California. Visit https://www.voicebase.com to request a demo and learn more.
Address 535 Mission Street
14th floor
San Francisco, California
94107
United States of America
Website www.voicebase.com
Social Networks
 | 2027
|
VoiceFoundry
VoiceFoundry is passionate about customer experience. We specialize in the delivery of cloud-based enterprise contact center solutions and are uniquely focused on helping businesses improve customer engagement, while maximizing the benefits of the cloud. We are experts at deploying solutions based on the Amazon Web Services portfolio with a specialized focus on AWS Connect, AI and natural language automation, CTI, enterprise integration, user experience design, analytics and workforce optimization.
Address 126 Clock Tower Place
Carmel, California
93923
United States of America
Website voicefoundry.com
Social Networks
  Products/Services Offered
- AI/Analytics
- APIs/Integrated Communications
- Contact Center Systems/Applications
- Managed/Hosted/Cloud Communications Services (UCaaS)
- Speech Rec/Speech-to-Text/Text-to-Speech/Natural Language Processing
Products
| 2034
|
VoIP Innovations
VoIP Innovations provides the largest DID and termination footprint in North America. Their network includes hundreds of thousands of DIDs in over 8,500 rate centers across the US, Canada, & over 60 countries.
They provide a cloud communications API platform where services can be built on their carrier-class network or add voice, messaging, fax, & video to apps, services, or business processes. They also offer a Showroom comprised of telecom services built on their platform.
Address 8 Penn Center West
Suite 101
Pittsburgh, Pennsylvania
15276
United States of America
Website voipinnovations.com
Social Networks
  Products/Services Offered
- APIs/Integrated Communications
- Audio Conferencing Services/Devices
- E-911/Emergency Systems
- Unified Communications
- WebRTC
Products
- Apidaze
Apidaze provides the customers at VoIP Innovations a CPaaS solution that includes Voice, Rest APIs, WebRTC, SDK, and SMS. With this, they can easily build and quickly scale the communications apps that fit their business needs.
| 839
|
VoIP Supply
VoIP Supply is North America's leading VoIP solutions provider. Since 2002, VoIP Supply has delivered valuable solutions for some 125,000 customers worldwide. With 30 passionate employees, 2,500 products, 20,000 square feet of office space and an unlimited number of VoIP solutions to meet your needs. VoIP Supply has everything you need for VoIP, whether you are a consumer, business, service provider or reseller. Partner with us today!
Address 80 Pineview Drive
Buffalo, New York
14228
United States of America
Website www.VoIPSupply.com
Social Networks
  Products/Services Offered
- APIs/Integrated Communications
- Audio Conferencing Services/Devices
- Contact Center Systems/Applications
- Communications Systems Management, Configuration & Troubleshooting
- E-911/Emergency Systems
- E-911/Emergency Systems
- IP PBXs/IP Telephony/Desk Phones
- Managed/Hosted/Cloud Communications Services (UCaaS)
- Mobile/Wireless Platform/Devices
- Security
- SIP-based Products/Session Border Controllers (SBCs)
- SIP Trunking Services
- Systems Integration Services/Consulting/VAR
- Team Collaboration/Chat Apps
- Unified Communications
- Video: Cloud-based Services
- Video: Desktop
- Voicemail/Unified Messaging
Products
- VoIP Supply Partner Program
Since 2002, VoIP Supply has delivered valuable solutions for over 125,000 customers worldwide. We are committed to using our place in the Marketplace to help our customers and partners grow exponentially.
Whether you choose to be a Referral Partner, or a VoIP Supply Partner, we're here to help you succeed. - CloudSpan Marketplace by VoIP Supply
Already well-known as the trusted one-stop-shop for your name-brand VoIP hardware needs, VoIP Supply now provides you with a single place to shop various VoIP service providers - finding you the perfect match for your business's needs. We have partnered with the most trusted service providers that line up with our core values and customer satisfaction. We will present you with numerous proposals and guide you towards the perfect solution. - VoIP Fulfillment
Since 2005, VoIP Supply has been successfully completing VoIP fulfillment for clients directly through our warehouse in North America. Through the years VoIP Supply has added, and expanded on a number of features to meet our customers needs; completing over 8,500 fulfillment requests annually. Utilizing VoIP Supply’s Provisioning and Professional services allows you to take complete control in providing the perfect solution to your customer without the time constraints, and financial burden of completing these tasks in house. - VoIP Supply’s Reclaim Equipment Buyback Program
VoIP Supply’s Reclaim equipment buyback program is your outlet for selling off your used and excess VoIP equipment.
With Reclaim you can submit your equipment for sale to VoIP Supply and receive fair market value for it allowing you to "reclaim" a portion of your original investment. Reclaim is the easiest way to sell your inventory
| 1739
|
Voxai Solutions
Address 635 Fritz Drive, Suite 220
Coppell, Texas
75019
United States of America
Website www.voxai.com
Products/Services Offered
- AI/Analytics
- Contact Center Systems/Applications
- Managed/Hosted/Cloud Communications Services (UCaaS)
- Systems Integration Services/Consulting/VAR
Products
- vInteract
vInteract is Voxai’s private cloud solution supporting the full Genesys Pure Engage suite. Solutions are customized and dedicated to helping your company achieve customer experience objectives, vInteract can mirror any contact center solution architecture implemented in a premise environment. Voxai can stand up your customized contact center in as few as 90 days. Voxai can also provide a customer experience uplift to your premise technologies like IVR, reporting, chat or analytics solutions!
| 2037
|
Vyopta
Vyopta provides a single system to monitor and improve the performance of large video and web collaboration networks. We are the only solution to offer multivendor monitoring and analytics for unified communications. Vyopta monitors over 500 million video minutes per year on infrastructure technology from vendors including Cisco, Polycom, Microsoft, Vidyo, Acano, and Pexip. Many of the largest private and public sector enterprises use Vyopta across healthcare, technology, financial services, government, higher education, and more.
Address 3755 S Capital of Texas Hwy
Suite 340
Austin, Texas
78704
United States of America
Website www.vyopta.com
Social Networks
  | 1307
|
Webtext
WEBTEXT is the No. 1 messaging CPaaS (Communications Platform as a Service) for contact center worldwide and the only CPaaS integrated with 75% of all CRM platforms. Our network of gateways delivers messaging worldwide. No other CPaaS offers as many turnkey contact center messaging integrations as WEBTEXT. It’s easy to deploy and users keep their existing voice provider. WEBTEXT customers include government and Fortune 2000, as well as large and small enterprise.
Address 36E Main St., Suite 201
Norristown, Pennsylvania
19401
United States of America
Website www.webtext.com
Social Networks
 | 1736
|
Wildix
Wildix is a multinational company that develops browser-based UC&C solutions and VoIP products. Wildix system is a complete and scalable solution for companies. Offering a complete range of Hardware products and UC&C features, Wildix has been the first vendor to fully integrate WebRTC for direct audio and video communication support in the web browser without the need to install any software or configure VPN.
Address 175 S. Third Street
Suite 350
Columbus, Ohio
43215
United States of America
Website www.widlix.com/us
Social Networks
  | 2315
|
Winnov
Winnov is a technology leader in HD capture and streaming technologies and maker of Cbox – the AV platform that evolves with customer needs. Cbox solutions provide organizations with a cost-effective way to easily capture and share rich media experiences. Fortune 500 companies, leading universities, training organizations, and government agencies rely on Cbox to create the most engaging live and on-demand video experiences for any device.
Address 3910 Freedom Circle
Suite 102
Santa Clara, California
95054
United States of America
Website www.winnov.com
Social Networks
 Products/Services Offered
- Internet of Things (IoT)
- Unified Communications
- Video: Desktop
- Video: Mobile
Products
- Cbox L3
Ideal for big deployments, Cbox L3 is a perfect fit for organizations requiring presentation and lecture capture across a large number of rooms. - Cbox S3
The feature-rich and flexible video capture solution ready for multi-source lecture capture, corporate training, medical procedures, or stream live broadcasts. - Cbox S3+
The big brother of the S3, the S3+ does everything the S3 can with the added power boost you might need for additional outputs or special applications. - Cbox P3
If you’re on the go, Cbox P3 is a godsend. With an easy-to-use, built-in touchscreen, Cbox P3 is a powerful and portable studio in a box which easily fits in the overhead bin of a plane. - Winnov Command Center
Winnov’s Command Center software provides centralized monitoring and complete control of Cbox recorders from anywhere for high-touch room productions to fully automated video workflows.
| 1938
|
XKL, LLC
Privately owned and operated by Cisco Systems co-founder Len Bosack, XKL provides high capacity DWDM optical networking products for robust enterprise deployment, service providers, and seamless cloud migration. XKL’s DWDM appliances are built with the future in mind and offer users flexibility and the opportunity to scale simply and economically, all while providing a familiar and proven management plane for IT staff. The company is headquartered in Redmond, Washington.
Address 11601 Willows Road NE, Suite 101
Redmond, Washington
98052
United States of America
Website www.xkl.com
Social Networks
 | 2038
|
Yorktel
With over 33 years experience enabling and managing collaboration roadmaps for partners globally, Yorktel knows what makes enterprise collaborations successful. It’s more than tech specs, clouds and codecs. It’s the way people work; where they are, the room types they need, the interoperability required and the post-implementation adoption and support. Yorktel understands people and their workflows so that you realize your technology ROI and your people can do what they do best.
Address 81 Corbett Way
Eatontown, New Jersey
07724
United States of America
Website www.yorktel.com
Social Networks
  | 1227
|
Zendesk
Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth.
Address 1019 Market Street
San Francisco, California
94103
United States of America
Products/Services Offered
- AI/Analytics
- APIs/Integrated Communications
- Audio Conferencing Services/Devices
- Contact Center Systems/Applications
- IP PBXs/IP Telephony/Desk Phones
- Mobile/Wireless Platform/Devices
- Team Collaboration/Chat Apps
Products
| 1840
|
Zinc
Founded on the belief that deskless workers need a better way to communicate, Zinc provides the only All Mode Communication Platform bent on driving business results. With access to real-time communication any time on any device, Zinc truly transforms the way businesses run. Loved by users and trusted by the enterprise, customers include GE, Hyatt, BlueLine Rentals, Vivint, Marriott and Gaylord Hotels. Visit www.zinc.it and follow @Zinc on Twitter.
Address 55 New Montgomery St. Suite 888
San Francisco, California
94105
United States of America
Website www.zinc.it
Social Networks
  | 1437
|
Zoho Corporation
Zoho is the operating system for business - a single cloud platform with all the necessary applications to run a business entirely from the cloud. Zoho offers applications for marketing, sales, customer support, finance, human resources, employee productivity and collaboration. More than 30 million users around the world rely on Zoho every day to run their businesses - including Zoho itself.
Address 4141 Hacienda Drive
Pleasanton, California
94588
United States of America
Website www.zoho.com
Products
- Zoho Connect
Zoho Connect is a team collaboration software that brings people and the resources they need to one place, making it easier to get work done. From keeping your workplace communication organized, to managing the resources your team needs, to staying in sync with your other apps, Zoho Connect makes your team's work easier.
| 638
|