Enterprise Connect 2021

8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of contact center, voice communications, video, chat and API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business. For additional information, visit www.8x8.com, or follow 8x8 on LinkedIn, Twitter and Facebook.

Address
675 Creekside Way
Campbell, California 95008
United States of America

Website
www.8x8.com

Products/Services Offered

• AI/Analytics
• APIs/Integrated Communications
• Contact Center Systems/Applications
• Managed/Hosted/Cloud Communications Services (UCaaS)
• Team Collaboration/Chat Apps
• Unified Communications
• Video: Cloud-based Services

Products

• 8x8 Experience Communications Platform

  8x8 uniquely delivers a single platform for cloud-native contact center, voice, team chat, meetings, and embedded communications. And it’s backed by the industry’s only UCaaS and CCaaS platform-wide 99.99% uptime SLA.

• 8x8 Frontdesk

  A tailored experience that optimizes high-volume call handling for receptionists and operators from anywhere. Core functionality includes a tailored user interface and the ability with no hardware required. Users can handle multiple calls simultaneously, including advanced transfers, messaging, directory services, and presence synchronization with Microsoft Teams.

• 8x8 Voice for Microsoft Teams

  A single cloud platform with advanced telephony and contact center capabilities for Microsoft Teams. Hundreds of organizations with tens of thousands of users globally rely on 8x8 for advanced communications for Teams every day.

Address
410 Terry Ave North
Seattle, Washington 98109
United States of America

Website
aws.amazon.com

Bandwidth (NASDAQ: BAND) is a global communications software company that helps enterprises connect people around the world with cloud-ready voice, messaging and emergency services. Backed by the largest directly-connected network on the planet, companies like Cisco, Google, Microsoft, RingCentral, Uber and Zoom use Bandwidth's APIs to easily embed communications into software and applications. Bandwidth has more than 20 years in the technology space and is the first and only Communications Platform-as-a-Service (CPaaS) provider offering a robust selection of APIs built around our own global network. Our award-winning support teams help businesses around the world solve complex communications challenges every day. More information is available at www.bandwidth.com.

Address
900 Main Campus Dr., Suite 100
Raleigh, North Carolina 27606
United States of America

Website
www.bandwidth.com

Social Networks

Products/Services Offered

• APIs/Integrated Communications
• E-911/Emergency Systems
• Managed/Hosted/Cloud Communications Services (UCaaS)
• SIP Trunking Services
• Text-based Messaging (email, IM)

Products

• Duet for Microsoft Teams Direct Routing

  The only comprehensive solution for Microsoft Teams Direct Routing featuring both enterprise-grade SIP and Dynamic E911, direct from a carrier. Our software-driven solution solves complex migration problems, is built for today’s regulatory environment, has a hosted option, and gives you a single solution to reliably connect Microsoft Teams to the PSTN.

• Bring-Your-Own-Carrier (BYOC) Integrations for UC and Contact Center Platforms

  BYOC (bring-your-own-carrier) programs let you choose the carrier you want to plug into your contact center, conferencing, or unified communications platform. Now you can bring Bandwidth as your cloud-native carrier to Microsoft Teams, Amazon Connect, ZoomPhone, RingCentral, Genesys PureCloud, and more.

• Voice, Messaging, 2FA, Video & Emergency Calling APIs

  You’ve got innovative ideas for incorporating communications into your enterprise app or platform—we’ve got the solutions. Our extensive API library gives developers and product teams the tools they need to access carrier-grade, reliable services. Our own network backbone and industry experts help you scale, solve message delivery or call quality problems, and access industry-leading features like branded and verified SMS, call transcription, and more.

• Direct Access Origination, Termination, Toll-Free, e911, SMS & MMS

  Bandwidth’s extensive network coverage gives communication service providers and unified communications software companies direct access to the phone numbers and functionality they need to scale their businesses. Our vast network offers direct access to the PSTN in over 60 countries, a 48-state US CLEC, 50+ LATA Feature Group D, public safety-grade 911 network, and messaging aggregator network provide extensive global coverage with a deep commitment to quality and reliability. Furthermore, our software tools and APIs help automate your onboarding customer success processes, with APIs for phone number ordering, porting, emergency location management, and messaging enablement.

At Crestron we build technology for every way people work, everywhere in the world – from desktop to boardrooms, offices to multi-nationals. Technology that adapts to what you have and prepares you for what you’ll need. Platforms, devices, and systems designed to improve communication and collaboration. All managed by a cloud-based system for easy deployment, monitoring and upgrading. At Crestron we create faster, better, simpler solutions so people can work faster, better, and more productively.

Address
15 Volvo Drive
Rockleigh, New Jersey 07647
United States of America

Website
www.crestron.com

Social Networks

Products/Services Offered

• Audio Conferencing Services/Devices
• Unified Communications
• Video: Desktop
• Video: Room Systems
• A/V Meeting Room Technologies

Address
Industriparken 27
Ballerup, DK-2750
Denmark

Website
http:/eposaudio.com/

Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations across the world. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service?, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.

Address
2001 Junipero Serra Blvd
Daly City, California 94014
United States of America

Website
www.genesys.com

Social Networks

Products/Services Offered

• AI/Analytics
• APIs/Integrated Communications
• Contact Center Systems/Applications
• IP PBXs/IP Telephony/Desk Phones
• Managed/Hosted/Cloud Communications Services (UCaaS)
• Speech Rec/Speech-to-Text/Text-to-Speech/Natural Language Processing
• Team Collaboration/Chat Apps
• Unified Communications
• Video: Cloud-based Services
• Voicemail/Unified Messaging
• WebRTC
• Text-based Messaging (email, IM)

Products

• Genesys Cloud CX

  Imagine a new world where contact centers run so smoothly that customers feel satisfied after every interaction — a world where employees are excited to go to work each day. The Genesys Cloud CXTM solution makes that world possible. Thousands of businesses around the globe use this easy, all-in-one contact center solution to deliver seamless customer experiences.

• Genesys Multicloud CX

  Enterprise contact centers have complex needs — from the latest communication channels to flexible deployment options. Genesys Multicloud CX™ contact center software is the solution of choice for leading global brands that need sophistication at scale. The full-featured Genesys Multicloud CX omnichannel engagement solution supports your larger digital transformation initiatives. And it gives you a competitive edge in today’s market.

• Genesys DX

  Engage 24/7 on the channels customers prefer, including chatbots, web messaging, live chat, email, SMS, Facebook Messenger, Instagram and more. With Genesys DX, you can always be available across all channels through one integrated system. Make it easy for your customers to find answers on their own and for your team to step in when help is needed.

Address
320 Summer Street, Suite 100
Boston, Massachusetts 02210
United States of America

Website
www.logmein.com

Address
655 Montgomery St Suite 1000
San Francisco, California 94111
United States of America

Website
www.livevox.com

Address
20 Davis Drive
Belmont, California 94002
United States of America

Website
www.ringcentral.com

Address
3625 132nd Ave
Bellevue, Washington 98006-1395
United States of America

Website
www.t-mobile.com

Talkdesk is a global customer experience leader for customer-obsessed companies. Our contact center solution provides a better way for businesses and customers to engage with one another. Our speed of innovation and global footprint reflect our commitment to ensure businesses everywhere can deliver better customer experiences through any channel, resulting in higher customer satisfaction, cost savings and profitability.

Address
388 Market Street Suite 1300
San Francisco, California 94111
United States of America

Website
www.talkdesk.com

Products/Services Offered

• AI/Analytics
• Contact Center Systems/Applications
• Speech Rec/Speech-to-Text/Text-to-Speech/Natural Language Processing

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer's toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

Address
375 Beale St #300
San Francisco, California 94105
United States of America

Website
www.twilio.com

Social Networks

Products/Services Offered

• APIs/Integrated Communications
• Contact Center Systems/Applications
• Internet of Things (IoT)
• SIP Trunking Services
• Unified Communications
• Video: Cloud-based Services
• Text-based Messaging (email, IM)

Address
23 Main Street
Holmdel, New Jersey 07733
United States of America

Website
business.vonage.com

Zoom is for you. We help you express ideas, connect to others, and build toward a future limited only by your imagination. Our frictionless communications platform is the only one that started with video as its foundation, and we have set the standard for innovation ever since. That is why we are an intuitive, scalable, and secure choice for large enterprises, small businesses, and individuals alike. Founded in 2011, Zoom is publicly traded (NASDAQ:ZM) and headquartered in San Jose, California.

Address
55 Almaden Blvd Ste 600
San Jose, California 95113
United States of America

Website
zoom.com

Social Networks

Products/Services Offered

• APIs/Integrated Communications
• Audio Conferencing Services/Devices
• E-911/Emergency Systems
• IP PBXs/IP Telephony/Desk Phones
• Managed/Hosted/Cloud Communications Services (UCaaS)
• Team Collaboration/Chat Apps
• Unified Communications
• Video: Cloud-based Services
• Video: Desktop
• Video: Mobile
• Video: Room Systems
• A/V Meeting Room Technologies
• Text-based Messaging (email, IM)

Products

• Zoom Platform

  Dynamic platform empowers anything you want to do or build on Zoom.

• Unified Communications

  Video and web conferencing, webinars, phone, chat, conference rooms, as well as hardware and contact center partnerships.

• Zoom Developer Platform

  The Zoom Developer Platform enables customers, developers, and service providers to easily build apps & integrations on top of Zoom. Zoom’s rapidly expanding ecosystem includes more than 1,000 apps today, making it flexible to any vertical, team, workstream, or work culture.

• Zoom Events

  Zoom Events provides immersive virtual events and experiences and real-time, interactive content distribution and engagement.

• Zoom Global Services

  Zoom’s Global Services team provides implementation and proactive support for customers, along with events and hardware certification.

Technology is complex, and transformation is fast. But when it comes to connectivity and communication, AT&T Business has you covered. We combine our leading portfolio with continuous innovation and investment in our networks to give you what you need to move your business forward. With experience across industries, we understand your business demands, and deliver the right insights, guidance, and highly secure solutions for you. From 5G to fiber, edge to cloud, we help you tackle todays’ challenges and seize tomorrow’s opportunities.

Address
208 South Akard Street
Dallas, Texas 75202
United States of America

Website
www.business.att.com

Social Networks

BlueJeans is the world's leading provider of interoperable video communication, bringing video to you wherever you are. Thousands of global companies use BlueJeans every day for meetings, events, and on social networks across any location or device including mobile, desktop, and room systems. BlueJeans replaces traditional web conferencing technologies for a modern workforce, delivering face-to-face video communication for any organization who wants to bring their employees, leaders, and partners closer together. For more information, visit www.bluejeans.com.

Address
3098 Olsen Dr., 2nd floor
San Jose, California 95128
United States of America

Website
www.bluejeans.com

Social Networks

Products/Services Offered

• Unified Communications
• Video: Cloud-based Services
• Video: Desktop
• Video: Mobile
• Video: Room Systems

Products

• BlueJeans Meetings

  The secure online meeting platform that makes you more productive. BlueJeans Meetings delivers an unparalleled online meeting and video conferencing experience with crystal clear audio powered by Dolby Voice®. With your everyday collaboration and calendaring tools integrated with BlueJeans, remote workers can easily communicate as if they were meeting in person.

• BlueJeans Events

  Host, manage, and livestream interactive video, web, and audio events for large audiences around the world. BlueJeans Events combine the collaborative features of a meeting platform with the scalability of a broadcast — connecting presenters with attendees through an interactive, immersive video experience.

• BlueJeans Gateway for Microsoft Teams

  Connect existing room systems to Microsoft Teams Meetings with cloud-native video interoperability. BlueJeans Gateway for Microsoft Teams is the Cloud Video Interop (CVI) solution that unleashes the full power of Teams in your existing conference rooms. BlueJeans Gateway is the fastest and easiest way to connect standards-based SIP and H.233 room systems with Microsoft Teams Meetings.

• BlueJeans Telehealth

  Easy to use virtual telehealth solution to improve patient outcomes. BlueJeans Telehealth is a simple, smart way for providers to meet with patients over video. By mapping the user experience to clinical team workflows, BlueJeans Telehealth helps replicate the experience of onsite care encounters and patient interactions while also providing the flexibility of virtual care.

• BlueJeans Rooms

  Make any room a one-touch video, audio, and web conferencing room that is easy to use and manage. BlueJeans Rooms transforms any room into an easy-to-use video meeting room requiring little to-no end-user training and effortless IT management, while increasing workforce collaboration.

Address
4000 Executive Parkway, Suite 400
San Ramon, California 94583
United States of America

Website
www.five9.com

Address
1600 Amphitheatre Parkway
Mountain View, California 94043
United States of America

Website
www.google.com

IntelePeer delivers an omnichannel communication platform as a service (CPaaS) built for the enterprise. We believe that business communications are meant for more than just simple interactions – they should enable businesses to deliver truly delightful experiences. With our voice, messaging, ready-to-use applications, open APIs, and real time analytics, companies can build and integrate communications-enabled workflows to create world-class customer experiences and improve business processes through automation. Our full-stack solution is backed by a rock-solid network and a team of experts who provide nothing but award-winning customer service.

Address
155 Bovet Road, Suite 405
San Mateo, California 94402
United States of America

Website
www.intelepeer.com

Social Networks

Products/Services Offered

• AI/Analytics
• APIs/Integrated Communications
• Managed/Hosted/Cloud Communications Services (UCaaS)
• SIP Trunking Services
• Speech Rec/Speech-to-Text/Text-to-Speech/Natural Language Processing

Address
11808 Miracle Hills Drive
Omaha, Nebraska 68154
United States of America

Website
www.intrado.com

Address
900 Chelmsford StreetTower II, 8th Floor
Lowell, Massachusetts 01851
United States of America

Website
www.jabra.com

Observe.AI, a leader in Contact Center AI, transforms customer experiences and improves agent performance by helping top brands analyze 100% of interactions and streamline quality assurance workflows. With Observe.AI, businesses transcribe every call with high accuracy and coach agents while gaining full visibility into their customer service operations. Observe.AI brings the power of agent assistance, automatic speech recognition, and Natural Language Processing (NLP) to modern contact centers and their frontline teams.

Address
595 Market Street, Suite 1130
SAN FRANCISCO, California 94105
United States of America

Website
www.observe.ai

Social Networks

Products/Services Offered

• AI/Analytics
• Contact Center Systems/Applications
• Speech Rec/Speech-to-Text/Text-to-Speech/Natural Language Processing
• Team Collaboration/Chat Apps

Address
13461 Sunrise Valley Dr #130
Herndon, Virginia 20171
United States of America

Website
www.pexip.com

Ribbon Communications (Nasdaq: RBBN) delivers communications software, IP and optical networking solutions to service providers, enterprises and critical infrastructure sectors globally. We engage deeply with our customers, helping them modernize their networks for improved competitive positioning and business outcomes in today's smart, always-on and data-hungry world. Our innovative, end-to-end solutions portfolio delivers unparalleled scale, performance, and agility, including core to edge software-centric solutions, cloud-native offers, leading-edge security and analytics tools, along with IP and optical networking solutions for 5G. To learn more about Ribbon visit rbbn.com.

Address
6500 Chase Oaks Blvd, Ste 100
Plano, Texas 75023
United States of America

Website
www.rbbn.com

Social Networks

Products/Services Offered

• Managed/Hosted/Cloud Communications Services (UCaaS)
• SIP-based Products/Session Border Controllers (SBCs)
• SIP Trunking Services
• Unified Communications
• Video: Cloud-based Services

Slack has transformed business communication. It’s the leading channel-based messaging platform, used by millions to align their teams, unify their systems, and drive their businesses forward. Only Slack offers a secure, enterprise-grade environment that can scale with the largest companies in the world. It is a new layer of the business technology stack where people can work together more effectively, connect all their other software tools and services, and find the information they need to do their best work. Slack is where work happens. Learn more at www.slack.com

Address
500 Howard St
San Francisco, California 94105
United States of America

Website
slack.com

Social Networks

Products/Services Offered

• Contact Center Systems/Applications
• Communications Systems Management, Configuration & Troubleshooting
• Team Collaboration/Chat Apps
• Unified Communications

Products

• Slack Core Product

  Slack is a place where teams connect with the people and the apps they work with everyday to get work done. It’s an operating system connecting teams with real-time messaging, tools and services that facilitate optimal workflows and searchable company archives. Slack is also an open platform for integrations, which allows you to configure and customize your own unique work needs without leaving Slack. More than 90 percent of paid customers use apps.

• Slack Connect

  Slack Connect brings the power of Slack, channels and apps to the work that happens between companies. It provides a secure, common space that makes working with external parties as straightforward and fluid as working with colleagues. Slack believes that Slack Connect will replace email as the primary way that people communicate and collaborate at work.

• Enterprise Grid

  Enterprise Grid is designed to make everything people love about Slack more powerful for larger organizations. Enterprise Grid connects unlimited workspaces for each department, office location, or team, and offers additional messaging capabilities shared across the entire company. On top of that, it provides the infrastructure needed to securely manage every workspace, user, and integration day to day.

UJET is the world's first and only cloud contact center platform for smartphone era CX. By modernizing digital and in-app experiences, UJET unifies the enterprise brand experience across sales, marketing, and support, eliminating the frustration of channel switching between voice, digital, and self-service for consumers

Address
201 3rd Street, Ste 950
San Francisco, California 94103
United States of America

Website
ujet.cx

Social Networks

Products/Services Offered

• APIs/Integrated Communications
• Contact Center Systems/Applications
• Managed/Hosted/Cloud Communications Services (UCaaS)
• Team Collaboration/Chat Apps

Verizon, a global technology leader and publisher of the Data Breach Investigations Report, offers a suite of enterprise focused solutions to help hotel IT professionals reach goals quickly and more efficiently by transforming guest experiences, providing staff with digital tools and intelligent security solutions. We help keep brands visible, connected and secure.

Address
One Verizon Way
Basking Ridge, New Jersey 07920
United States of America

Website
www.verizon.com

Social Networks

Products/Services Offered

• Managed/Hosted/Cloud Communications Services (UCaaS)
• Mobile/Wireless Platform/Devices
• Mobile/Wireless Services
• Security
• Unified Communications

Address
Lipstick Building, 24th floor, Suite 2402
New York, New York 10022
United States of America

Website
voximplant.com

Address
1709 Hwy 34Suite 3A
Wall Township, New Jersey 07227
United States of America

Website
inform.911inform.com

Bicom Systems delivers Open Standards Turnkey Telephony Systems since 2004. Our communication solution consists of five products. The essentials include PBXware, SERVERware, and sipPROT. Our Unified Communications apps gloCOM, gloCOM GO, and gloCOM Meeting have features that set us apart with a competitive advantage. Our business strategy is based on encouraging and supporting resellers to grow their business by adding VoIP to their services. As their provider, we stay on their side by providing training and support in daily operations. We have successfully deployed on every continent. Our products are used daily by SMBs, enterprises, contact centers, governments, and more.

Address
2719 Hollywood Blvd B-128
Hollywood, Florida 33020-4821
United States of America

Website
www.bicomsystems.com

Social Networks

Products/Services Offered

• Contact Center Systems/Applications
• IP PBXs/IP Telephony/Desk Phones
• Managed/Hosted/Cloud Communications Services (UCaaS)
• Unified Communications
• A/V Meeting Room Technologies

Products

• gloCOM & gloCOM GO

  gloCOM and gloCOM GO are Desktop & Mobile Unified Communications applications designed to provide business users with a set of features and benefits capable of transforming a companies communications system into a real powerhouse by integrating with PBXware, our VoIP Telephony Platform.

• PBXware Telephony Platform

  PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium-sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Contact Centers and governments worldwide by combining the most advanced of the latest technologies.

• PBXware Contac Center Edition

  PBXware Contact Center Edition is designed to simplify and enhance call management at busy call centers and contact centers of any size. Contact Center enables companies to increase efficiency in the workplace and transform the way they conduct business.

• Hosted and Self-hosted Solutions

  Bicom Systems offers both hosted and on-premise solutions for Unified Communications. Both models offer unique advantages. Hosted deployment option relieves a company of the burden of purchasing and maintaining the hardware. The company can seamlessly upscale or downscale its own hosted resources. Companies that opt for the deployment self-hosted model have complete control over all their servers and data and, possibly even more important, the peace of mind that comes from knowing that all your business data resides safely in-house.

• gloCOM Meeting

  gloCOM meeting is a gloCOM Module that allows any user to set up meetings without the hassle of switching applications. With access to all of gloCOM's contacts, the user can start collaborating with a single click. gloCOM meeting allows the user to meet with multiple people simultaneously while offering: Video Conferencing, Audio Conferencing, Screen Sharing, Remote Control, and Group chat.

Address
999 Skyway Road, Suite 145
San Carlos, California 94070
United States of America

Website
www.bluescape.com

Proven across verticals and a wide variety of use cases, the Intel Unite® solution is a flexible, simple-to-use collaboration platform that is easily deployed and managed. It provides the functionality and adaptability crucial to addressing developing needs and new approaches to collaboration, teaching, and patient consultation. Its open architecture seamlessly integrates with a growing ecosystem of apps, including popular UC platforms that let in-room users start conferencing with a click while remote participants enjoy the same viewing experience as in-room participants. Developers will appreciate that publicly available SDK that allows the development of custom integrations that precisely address unique needs.

Address
2200 Mission College Blvd
Santa Clara, California 95054-1549
United States of America

Website
www.intel.com/unite

Social Networks

Products/Services Offered

• Team Collaboration/Chat Apps
• Unified Communications
• A/V Meeting Room Technologies

A global market leader in business communications powering more than two billion business connections, Mitel helps businesses and service providers connect, collaborate and provide innovative services to their customers. Our innovation and communications experts serve more than 70 million business users in more than 100 countries. For more information, go to www.mitel.com and follow us on Twitter @Mitel.

Address
350 Legget Drive
Kanata, Ontario K2K 2W7
Canada

Website
www.mitel.com

Social Networks

Products/Services Offered

• Contact Center Systems/Applications
• IP PBXs/IP Telephony/Desk Phones
• Managed/Hosted/Cloud Communications Services (UCaaS)
• Team Collaboration/Chat Apps
• Unified Communications

Address
75 West Towne Ridge Parkway, Tower 1
Sandy, Utah 84070
United States of America

Website
www.niceincontact.com

Address
345 Encinal Street
Santa Cruz, California 95060
United States of America

Website
poly.com

Address
5800 West Touhy Avenue
Niles, Illinois 60714
United States of America

Website
www.shure.com/americas

Address
400 Atlantic St.
Stamford, Connecticut 06901
United States of America

Website
enterprise.spectrum.com

Barco designs technology to enable bright outcomes around the world. Seeing beyond the image, we develop visualization and collaboration solutions to help you work together, share insights, and wow audiences. Our focus is on three core markets: Enterprise (from meeting, classroom and control rooms to corporate spaces), Healthcare (from the radiology department to the operating room), and Entertainment (from movie theaters to live events and attractions). In 2020, we realized sales of 770 million euro. We have a global team of 3,300 employees, whose passion for technology is captured in 461 granted patents. For more information, visit us on www.barco.com, follow us on Twitter (@Barco), LinkedIn (Barco), YouTube (BarcoTV), or like us on Facebook (Barco).

Address
3059 Premiere Parkway Suite 400
Duluth, Georgia 30097
United States of America

Website
www.barco.com

Social Networks

Products/Services Offered

• Mobile/Wireless Platform/Devices
• Mobile/Wireless Services
• Team Collaboration/Chat Apps
• Video: Room Systems
• A/V Meeting Room Technologies

Biamp is a leading provider of innovative, networked media systems that power the world’s most sophisticated audiovisual installations. The company is recognized worldwide for delivering high-quality products and backing each one with a commitment to exceptional customer service.? The award-winning Biamp product suite includes: Tesira media system for digital audio and video networking, Devio collaboration tool for modern workplaces, Vocia networked public address and voice communication system, Cambridge Sound Management sound masking solutions, Crowd Mics audience engagement tools, Huddle Hub wireless presentation systems, and loudspeakers for installed sound applications from Community Professional Loudspeakers and Apart Audio.

Address
9300 SW Gemini Drive
Beaverton, Oregon 97008
United States of America

Website
www.biamp.com

Social Networks

Products/Services Offered

• Audio Conferencing Services/Devices
• Team Collaboration/Chat Apps
• Unified Communications
• A/V Meeting Room Technologies

Products

• Devio SCX 400

  Devio SCX 400 is a conference room hub compatible with Biamp’s network audio and control devices. It also features USB audio and HID synchronization that allow it to act as a conference audio peripheral when connected with Biamp Modena devices, or Unified Communications systems. The unit includes a SIP VoIP interface via Gigabit Ethernet connection, which supports one line and two call appearances. Devio SCX features enough onboard acoustic echo cancellation and processing to handle up to 4 of Biamp’s Parlé Microphones.

• Parlé Beamtracking Microphones

  Biamp’s Parlé family of Beamtracking microphones deliver superior audio experiences while reducing programming, installation, and commissioning time. Our microphones also include automated features that greatly streamline setup and help to lower equipment costs overall. With four 90° zones, our microphones can simultaneously identify and steer towards talkers, allowing participants to move freely around a space.

• MRB-M-SCX400-C

  This bundle provides a complete audio solution for meetings of up to 11 people, including everything required to outfit a conference room to enable clear communication in every meeting. Our next generation Devio SCX 400 is tailor made for modern meeting rooms, reducing the amount of hardware and connections needed to complete a space, and Biamp Launch ensures that room deployments are lightning fast and 100% consistent, making for a fully optimized collaboration experience every time. Incorporating Beamtracking® technology, our award-winning Parlé microphones latch onto the voices of meeting participants, allowing them to move freely around the space while remaining easily heard and understood. Designed to provide superior voice reproduction in conferencing environments, Desono C-IC6 loudspeakers deliver superior audio clarity for the entire room while our unique single cable connection scheme allow installers to take advantage of configuration-free networking. In addition, the included pre-terminated category cabling gets meeting spaces up and running in half the time of competing systems.

• Modena Hub

  Modena™ Hub is a wireless presentation hub that supports the new ways in which people are increasingly accustomed to working. Ideal for BYOD and BYOC spaces, Modena Hub allows participants to connect to meeting room AV equipment and USB accessories wirelessly, as well as enabling any participant to wirelessly receive its AV streams during a video conferencing session. Modena Hub supports most UC software and hardware devices, while enabling the user to wirelessly share content with other meeting participants. Modena Hub also connects to AV peripherals via USB and HDMI, and can support multiple USB devices via a standard USB hub or by connecting a Devio SCR-20 or SCR-25.

• SageVue

  SageVue is a browser-based software platform that enables technology managers, integrators, and end users to manage and monitor Biamp devices connected to their network. With SageVue, authorized individuals can review system status and perform administrative tasks. SageVue intelligently interfaces with LDAP infrastructure, allowing technology managers to use existing accounts and groups to control system access to the software. The platform is also equipped with a full-featured RESTful API, providing the ability to pull information into custom dashboards or third-party monitoring applications, delivering a single, comprehensive view of all Biamp devices connected to the network.

eGain customer engagement platform automates digital-first, omnichannel experiences across all touch points. Powered by AI, machine learning, knowledge, and analytics, our top-rated software optimizes customer journeys with virtual assistance, messaging hub, and desktop to serve customers, reduce cost, and improve compliance. To learn more, visit www.eGain.com.

Address
1252 Borregas Avenue
Sunnyvale, California 94089
United States of America

Website
www.egain.com

Social Networks

Products/Services Offered

• Contact Center Systems/Applications
• Unified Communications

Hiya is trusted by global businesses, carriers and consumers to provide secure, engaging connections and stop unwanted calls. Built on the world’s leading Voice Performance Platform, Hiya connects businesses with their customers, helps carriers secure their networks, and protects people from spam and fraud calls. Hiya’s SaaS applications, Hiya Connect and Hiya Protect, serve more than 170 million users, power services like AT&T Call Protect and Samsung Smart Call, and deliver voice performance insights to businesses across the globe. Learn more at hiya.com.

Address
110 Union St., Suite 500
Seattle, Washington 98101
United States of America

Website
hiya.com

Social Networks

Products/Services Offered

• AI/Analytics
• APIs/Integrated Communications
• Mobile/Wireless Platform/Devices
• Security

IBM is a leading cloud and AI solutions company, and the largest technology and consulting employer in the world. Trusted by thousands of enterprises across 20 industries, IBM Cloud, with Red Hat, brings together market-leading security, enterprise scalability and open innovation for increased agility and continuity. IBM Watson empowers enterprises to predict and shape future business outcomes, automate complex processes and better optimize employees’ priorities and time. For more than seven decades, IBM Research has defined the future of information technology with more than 3,000 researchers in 12 labs located across six continents.

Address
51 Astor Place
New York, New York 10509
United States of America

Website
www.ibm.com/watson

Products/Services Offered

• AI/Analytics
• Speech Rec/Speech-to-Text/Text-to-Speech/Natural Language Processing

Address
6312 S Fiddlers Green Circle, Suite 500N
Denver, Colorado 80111
United States of America

Website
www.ir.com

Konftel is a leading company within collaboration endpoint solutions. Since 1988, our mission has been to help people in businesses around the world to have meetings regardless of distance. We know that remote collaboration is an effective way to save time, money and contribute to a more sustainable world. We are Climate Neutral Certified, offering customers an option to purchase video conferencing equipment while keeping a clear climate conscience. Crystal clear audio and a sharp video image are essential for efficient meetings; this is why we only focus on cutting-edge technology in our Collaboration Solutions.

Address
Döbelnsgatan 19
Umeå, 903 30
Sweden

Website
www.konftel.com

Social Networks

Products/Services Offered

• Audio Conferencing Services/Devices
• SIP-based Products/Session Border Controllers (SBCs)
• Unified Communications
• Video: Desktop
• Video: Room Systems
• A/V Meeting Room Technologies

Products

• Konftel 70

  The Konftel 70 is a high performance USB and Bluetooth speakerphone that blends life-like audio quality with cutting edge design. It’s a perfect video meeting companion or standalone solution, for huddle rooms and small/medium locations. OmniSound® with beamforming microphones provide a focused audio experience with less distracting background noise. An optimized set of touch buttons reflects the focus on usability that’s earned the Konftel 70 a coveted Red Dot design award.

• Konftel C2070

  The Konftel C2070 is the perfect video solution for huddle, small and medium meeting rooms, combining the Konftel Cam20 4K conference camera with the Red Dot award winning Konftel 70 speakerphone for OmniSound® audio quality. The Konftel OCC Hub brings everything together into one convenient kit, so a single USB cable is all you need to connect the camera, the sound unit and the room’s screen to the collaboration app on your laptop. The 123° camera field of view means that all the participants can sit in a comfortable position and still fit into the video image.

• Konftel C5070

  The Konftel C5070 is the ideal video conferencing solution for small to medium sized meeting rooms, combining the Konftel Cam50 PTZ conference camera and the award winning Konftel 70 speakerphone for OmniSound® audio quality. Premium class optics and beamforming microphones ensure everyone can be seen and heard clearly. The Konftel OCC Hub brings everything together into one convenient kit, so a single USB cable is all that’s needed to connect the camera, the sound unit and the room’s screen to the collaboration app on a laptop.

• Konftel Personal Video Kit

  The Konftel Personal Video Kit is designed for desktop users who demand professional quality video meetings. It includes the Konftel Cam10 business webcam and Konftel Ego professional speakerphone in a convenient package. Create an enhanced visual and audio experience with a 90 degree viewing angle, full HD video output and OmniSound® audio performance. With USB plug and play, this portable kit is your perfect home and traditional office companion. For wherever you are working.

• Konftel C20800

  The Konftel C20800 Hybrid is a versatile video collaboration solution, designed for small to large meeting rooms. It features the Konftel Cam20 4K conference camera, the Konftel 800 conference phone with OmniSound® and Konftel OCC Hub. A single USB cable is all you need to connect the powerful wide-angle camera, scalable audio and the room’s screen to the collaboration app on your computer. Hybrid conferencing allows you to easily combine meeting apps and regular phone calls. No hassle, everyone is included.

Kore.ai pioneered the creation and adoption of AI-first virtual assistants by enterprises across all industries and regions. Over the years, Kore has emerged as the trusted advisor and preferred technology provider to automate conversational interactions for its Global 2000 customers.Kore’s conversational AI product portfolio has and will continue to transform enterprises by automating delightful customer and employee experiences with unmatched contextual intelligence.

Address
3780 West Sand Lake Road, Suite 430
Orlando, Florida 32819
United States of America

Website
kore.ai

Social Networks

Kurmi Software is a global provider of solutions that simplify the management and administration of enterprise Unified Communications. Kurmi’s ultra-scalable platform offers simple, customizable, and user-centric management of the market’s leading UC platforms (Cisco, Avaya, Microsoft, Alcatel-Lucent, and others). Kurmi's customers see immediate impacts on provisioning time and other KPIs as well as reductions in operational costs as high as 80%. Founded in 2011 and with offices in Europe, North America and the Middle East, Kurmi serves Global 2000 companies and Tier1 service providers worldwide

Address
60 Broad St. Suite 3502
NY, New York 10004
United States of America

Website
www.kurmi-software.com

Social Networks

Products/Services Offered

• Communications Systems Management, Configuration & Troubleshooting
• Managed/Hosted/Cloud Communications Services (UCaaS)
• Unified Communications

Products

• Kurmi Unified Provisionung

  Kurmi Unified Provisioning automates the day-to-day operations of your Unified Communications and Collaboration solutions.

• Kurmi Migration Tool

  Thanks to its built-in multi-connectors, Kurmi Migration Tool can connect to your Cisco, Alcatel, Avaya or Microsoft servers to discover your fleet and make an inventory of all numbers, telephones, and groups deployed. Once your resource import is done, you will only have to select the target profile to migrate your users to the new environment.

• Kurmi Self-service portal

  Kurmi Unified Self-service Portal give administrators flexibility in how they store and integrate telephone data. You can delegate some operations to your end users via self-provisioning and service activation, call forward management, password reset, and phone remote control. You can also set your users’ specific autonomy level based on your internal policies, and personalize the portal with your branding.

• Kurmi Service Provider Suite for UCaaS

  Kurmi is the only management platform for UCaaS infrastructure that can automate a customer’s entire life cycle: data collection, virtual machine deployment, setup configuration, and user management. With the Kurmi Service Provider Suite, you can build on industry standards and vendor recommendations to implement your very own best practices. Integrate pre-planned deployment scenarios and engineering rules into the automation of the new customer onboarding, simplify release management, increase productivity, and reduce book-to-bill time.

Address
3457 Superior Court, Unit 3
Oakville, Ontario L6L 0C4
Canada

Website
www.phybridge.com

Address
13750 San Pedro Avenue, Suite 820
San Antonio, Texas 78232
United States of America

Website
www.securelogix.com

Sprinklr is the unified platform for all customer-facing functions. We call it unified customer experience management (Unified-CXM). We help companies deliver human experiences to every customer, every time, across any modern channel, at a once impossible scale. Headquartered in New York City with over 2,400 employees globally, Sprinklr works with more than 1,000 of the world's most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Address
29 West 35th Street, 7th Floor
New York, New York 10001
United States of America

Website
www.sprinklr.com

Social Networks

Products/Services Offered

• AI/Analytics
• APIs/Integrated Communications
• Contact Center Systems/Applications
• Speech Rec/Speech-to-Text/Text-to-Speech/Natural Language Processing

Products

• Modern Care

  With Sprinklr’s Modern Care solution brands can proactively listen to customers across multiple channels, automatically route inbound messages to the right agent, quickly resolve customer issues using their full history and analyze overall performance of the care program in order to make improvements.

• Modern Research

  Sprinklr Modern Research enables you to listen, learn, and act on insights gleaned from modern channels. Improve products and services by leveraging actionable insights derived from real-time, voice-of-the-customer conversations, save time with automated alerts and insights, and manage brand risk by proactively detecting and managing crises.

• Modern Engagement

  Sprinklr Modern Engagement helps you listen to, triage, engage and analyze conversations across modern channels. Increase revenue and reduce churn by engaging more customers while reducing cost per engagement and managing brand risk with enterprise-grade governance.

• Modern Marketing

  Sprinklr’s Modern Marketing helps increase ROI of content, save time and manage brand risk with AI-powered insights and content reuse, automated workflows and enterprise governance. It offers a single workspace where marketers plan omnichannel campaigns, produce and reuse content across markets and business units, publish to modern channels and analyze performance using AI to gain insights.

Address
4300 E. Pacific Coast Hwy
Long Beach, California 90804
United States of America

Website
www.freeconferencecall.com/for-business

Address
1602 Indian Bay Dr.
Vero Beach, Florida 32963
United States of America

Website
symbee.co

Address
411 108th Ave NE, Suite 1080
Bellevue, Washington 98004
United States of America

Website
www.unifysquare.com

Unimax provides a UC Management Software Suite with tools for provisioning, employee self service moves, adds, changes, and deletes (MACDs), help desk agent MACDs, automation (i.e. automated provisioning/de-provisioning), phone number and DID management, system migrations, unified MACD administration and more for single and multi-vendor communication environments. Unimax’s software is compatible with telecom and UC systems from Avaya/Nortel, Cisco, Skype for Business, AVST, etc.

Address
121 South Eighth Street
Minneapolis, Minnesota 55402
United States of America

Website
www.unimax.com

Social Networks

Products/Services Offered

• APIs/Integrated Communications
• Contact Center Systems/Applications
• Communications Systems Management, Configuration & Troubleshooting
• Unified Communications
• Voicemail/Unified Messaging

Uniphore is a global Conversational AI technology company with offices in the U.S., India and Singapore. Uniphore believes the future of customer service is every voice being truly heard. The Company’s vision is to bridge the gap between people and machines through voice. Uniphore enables businesses globally to deliver transformational customer service by providing a platform of Conversational Analytics, Conversational Assistant and Conversational Security that changes the way enterprises engage their consumers, build loyalty and realize efficiencies. For more information on how Uniphore delivers business value using Conversational Service Automation, please visit www.uniphore.com

Address
1001 Page Mill Road Bldg 4 Suite 100B
Palo Alto, California 94304
United States of America

Website
www.uniphore.com

Social Networks

Products/Services Offered

• AI/Analytics
• Contact Center Systems/Applications

Products

• U-Self Serve

  Omnichannel AI-driven intelligent virtual assistant (IVA) driving customer engagement and increasing self-service and automation rates across IVR, web and mobile. U-Self Serve deflects transactional interactions from high-cost human agents using Conversational AI.

• U-Trust

  Deliver frictionless and ongoing agent verification using voiceprints to increase customer trust and reduce contact center fraud. Monitor agent ID continuously during the entire agent shift and alert supervisor in real-time in the event of an ID issue.

• U-Assist

  Leverage AI with real-time call transcription to deliver in-call alerts, guidance, and automation of agent after-call work (ACW) summaries and call dispositions. Deliver an increase in agent productivity, a reduction in time spent on ACW summaries and an improvement in accuracies.

• U-Analyze

  Analytics and insights from 100% of interactions across all channels for agent quality management and customer experience. Improve business processes, get actionable insights into customer conversations, and deliver improved customer experience with Uniphore U-Analyze.

VOSS Solutions is the leading and award-winning provider of UC & collaboration management technology, enabling you to significantly increase the levels of business automation in your UC environment to support your digital business transformation journey, achieve business efficiencies, and unlock cost savings. At VOSS, we are unique in providing collaboration management solutions for discovery & migration, automation fulfillment & analytics, and performance monitoring & management, across multiple technologies, from a single, highly flexible, and secure web portal. No other vendor comes close to offering the depth of UC & collaboration automation management and analytics that VOSS provides. www.voss-solutions.com

Address
2301 N Greenville Avenue, Suite 270
Richardson, Texas 75082
United States of America

Website
www.voss-solutions.com

Social Networks

Products/Services Offered

• AI/Analytics
• Communications Systems Management, Configuration & Troubleshooting

Products

• UC & Collaboration Discovery and Migration

  VOSS M2UC is a highly sophisticated, big data, transformation product suite that has been designed to carry out audits of legacy environments and UC migrations from legacy to advanced UC platforms. M2UC uses a revolutionary methodology to discover, extract, transform, validate, and load large volumes of data to automate a UC migration project, saving organizations from lengthy, high-budget and high-risk, manual UC migrations.

• UC & Collaboration Automation and UC Analytics

  VOSS-4-UC is the world’s most advanced UC orchestration platform, deployed by service providers and organizations in the retail, manufacturing, finance, government, and health arenas. VOSS-4-UC comprises an extensive array of UC management capabilities and pre-integration with UC vendor and business applications, such as ServiceNow. The highest levels of automation agility within VOSS-4- UC enable you to create customized workflows that significantly lower your operating costs and meets your business needs now and as they evolve in the future. VOSS Analytics delivers big data technology to the UC space, pulling data from all dimensions and incorporating advanced data logic to produce intelligent business reports.

• UC & Collaboration Monitoring and Performance Management

  The VOSS Assurance suite integrates with VOSS- 4-UC to enrich the data needed for monitoring and fault detection leading to faster resolution through self-healing AI logic. Add business context to the technical data available from your UC solution to ensure quality service delivery. With this deep insight into your UC platform, VOSS enables you to continually improve and optimize your UC environment, to provide the very best communications experience for your employees and to grow your business as a result.

9Line is your affordable choice for Ray Baum's Act + Kari's Law compliance, now available for Cisco UC platforms. Precise, detailed location information is sent with every 911 call to the correct public safety answering point giving you and your users peace of mind. With new federal requirements in place for 911 calls and granular information, 9Line is your affordable solution for full compliance with both Kari's Law and Ray Baum's Act.

Address
720 Olive St. Ste. 2710
Saint Louis, Missouri 63101
United States of America

Website
9line911.com

Social Networks

Products/Services Offered

• E-911/Emergency Systems

Aceyus, a World’s Top 10 Best Contact Center Solution Provider, offers contact center data visualization and reporting solutions. Our product is designed to elevate the customer experience, while also keeping agent and call center management in mind with our user-friendly dashboards and reporting options. Key Product Features - Data aggregation from multiple sources - Real-time dashboards for your metrics - End-to-end reporting capabilities - Access to contextual data to improve your customer journeys - Modern reporting software to maximize efficiency - Modify routing rules at a moment’s notice - Re-skilling with ease through scheduled or ad hoc updates

Address
10700 Sikes Place Suite 240
Charlotte, North Carolina 28277
United States of America

Website
www.aceyus.com

Social Networks

Products/Services Offered

• AI/Analytics
• APIs/Integrated Communications
• Contact Center Systems/Applications
• Communications Systems Management, Configuration & Troubleshooting
• Managed/Hosted/Cloud Communications Services (UCaaS)
• Team Collaboration/Chat Apps
• Unified Communications
• Video: Cloud-based Services
• Voicemail/Unified Messaging
• Text-based Messaging (email, IM)

Products

• VUE

  Data and insights at your fingertips. Aceyus VUE provides powerful dashboards, ready to use right out of the box, allowing you to instantly gain full visibility into the depths of your day-to-day operations in real-time. With the ability to create, edit and personalize your dashboards, VUE allows contact center managers to decide what the most important metrics are to them and how they would like to see it displayed. Go deep with advanced reporting into metrics such as queue times, call volumes and more. Powerful filtering also allows for drill downs by agent skill types, system capacities and thousands of other parameters crucial to your organization. Scheduling and Custom Alerts allow your team to stay on top of mission-critical systems 24/7. Set threshold levels and be alerted anytime they are exceeded so your customers always get the highest level of service.

• VUE Premium

  Bring multiple data sources together, adding third-party data from other sources to dashboard views.

• VUE Enterprise

  Robust contact center reporting that brings data from multiple sources and third-party applications, bringing the full customer experience into view.

Agora is the leading Real-Time Engagement (RTE) platform, helping developers deliver rich in-app experiences—including embedded voice and video chat, real-time recording, interactive live streaming, and real-time messaging.

Address
2804 Mission College Blvd #110
Santa Clara, California 95054
United States of America

Website
www.agora.io/?utm_source=enterpriseconnect-website&utm_medium=logolink&utm_campaign=enterpriseconnect&utm_content=exhibition

Social Networks

Products/Services Offered

• APIs/Integrated Communications
• Audio Conferencing Services/Devices
• Video: Cloud-based Services
• Video: Mobile
• WebRTC

Address
4500 Beedie Street
Burnaby, British Columbia V5J 5L2
Canada

Website
www.algosolutions.com

Apposite Technologies provides world-class network and application test solutions to enterprises, service providers, technology vendors, and government agencies worldwide. With both Network Emulation and Traffic Generation products, Apposite enables users to inject realistic application traffic onto accurate simulations of any wide-area network for a fast, easy way to optimize network and device performance. Apposite’s modern testing solutions help businesses deploy new technology with confidence while increasing automation and lowering costs associated with performance testing.

Address
17835 Ventura Blvd. Suite 211
Los Angeles, California 91316
United States of America

Website
www.apposite-tech.com

Social Networks

Products/Services Offered

• Communications Systems Management, Configuration & Troubleshooting

Products

• Netropy Network Emulation

  The Netropy Network Emulator is an easy-to-use, modern test solution that lets you emulate complex network topologies with realistic network impairments in your test lab. Optimize applications to perform at the highest possible quality on 5G, Satellite, Wi-Fi, or any network.

• Netropy Traffic Generation

  Netropy Traffic Generation solutions use a modern, wizard-driven approach to replicate real application traffic and protocols at a tremendous scale to test networks, applications, and security performance.

Address
4545 E Baseline Road
Phoenix, Arizona 85042
United States of America

Website
atlasied.com

Address
9375 SW Commerce Cir SuiteA7
Wilsonville, Oregon 97070
United States of America

Website
Avocor

Address
Boulevard du Roi Albert II, 27
Brussels, B-1030
Belgium

Website
www.bics.com

Bose Professional is the division of Bose dedicated to pro audio ingenuity, including portable PA systems, installed sound, and the family of conferencing solutions known as Bose Work. The era of hybrid work is here, and Bose Work is here to help people feel more together and get more done.

Address
The Mountain Rd
Framingham, Massachusetts 01701
United States of America

Website
www.bose.com

Social Networks

Products/Services Offered

• Audio Conferencing Services/Devices
• Unified Communications
• Video: Room Systems
• A/V Meeting Room Technologies

Calabrio is revolutionizing the way enterprises work remotely and engage their customers with Calabrio ONE®, a unified suite—including call recording, quality management, workforce management, voice-of-the-customer analytics and advanced reporting—that records, captures and analyzes customer interactions to provide a single view of the customer and improve the overall agent and customer experience. Calabrio ONE is easy to use, accessible from any location, and empowers management to align activities and resources quickly with the demands of today’s remote-friendly, multichannel customer. The secure platform has a lower total cost of ownership and can be set up and expanded on a public, private or hybrid cloud.

Address
Calabrio, 241 5th Avenue North Suite 1200
Minnapolis, Minnesota 55401
United States of America

Website
www.calabrio.com

Social Networks

Products/Services Offered

• AI/Analytics
• Contact Center Systems/Applications

Address
200 West Street
Waltham, Massachusetts 02451
United States of America

Website
www.callminer.com

Carousel digital signage software keeps your content fresh through collaboration, dynamic playlists, data feeds, and scalable server software. With BrightSign, Apple TV, and Windows media player support, Carousel is the industry leader in enterprise digital signage content management.

Address
430 North 1st Ave
Minneapolis, Minnesota 55401
United States of America

Website
www.carouselsignage.com

CBTS is a leading technology solution provider to enterprise clients in all industries including dozens of Fortune 500 and Global 2000 companies. Our solution portfolio aligns directly with our clients’ primary business challenges: mitigating security risk, optimizing collaboration, driving innovation, and leveraging data intelligence. With the agility, flexible delivery models, and client focus typical of a smaller provider, CBTS delivers the top-tier resources, scale, outstanding expertise, and capabilities of a large global provider. With over 800 certified engineers, 27 locations across North America, the UK, and India, and partnerships with leading technology manufacturers, CBTS delivers measurable results to its clients.

Address
221 East Fourth street
Cincinnati, Ohio 45201
United States of America

Website
cbts.com

Products/Services Offered

• Contact Center Systems/Applications
• Managed/Hosted/Cloud Communications Services (UCaaS)
• Systems Integration Services/Consulting/VAR
• Team Collaboration/Chat Apps
• Unified Communications

Products

• Unified Communications as a Service

  CBTS offers multiple UCaaS solutions from Cisco and Microsoft that fit and solve complex customer requirements regardless of the business size or industry. CBTS UCaaS solutions are cloud-based, fully hosted and offer a full UC suite of applications, including key components such as telephony, Cisco Webex or Microsoft Teams, mobility features, and IP handsets. Additionally, CBTS offers enhancement applications to drive business operation decisions, such as call recording and analytics with AI, IVR, and contact center as a service. Ask us about our secure communications and unmatched project management, implementation, and training resources that ensure an exceptional customer experience.

• Microsoft Teams Voice

  Microsoft Teams Voice empowers businesses to take advantage of all Microsoft Teams collaboration features while also fully integrating CBTS’ robust VoIP core capabilities like contact center, AI-enabled IVR, call recording, advanced analytics and call reporting, and many more advanced applications enterprises require. The end result is a remote-capable organization that is more secure, with a manageable enterprise unified communications and collaboration solution that enables employees to be more productive and more agile from a single service provider.

• SD-WAN

  Software-defined wide area networking (SD-WAN) is an innovative networking technology that abstracts the network hardware and application transport characteristics to simplify management and enhance performance. It allows companies to replace expensive private WAN connections such as MPLS by building higher-performance WANs using low-cost Internet access. Ideal use cases for SD-WAN include on-premises, cloud, and hybrid deployment models that require a Quality of Experience (QoE) for real-time applications such as VoIP and video regardless of where the user is located. SD-WAN can be an especially good fit for organizations that operate call centers or rely heavily on critical applications.

• Contact Center as a Service

  CBTS offers multiple Contact Center–as-a-Service solutions with leading industry partners Cisco and Five9. All are best-in-class, cloud-based contact center platforms that allow businesses to create a dynamic, reliable, omni-channel experience for their customers. All solutions are designed to provide maximum flexibility, allowing a business to quickly scale the number of agents they need to accommodate seasonal or changing business needs. With CBTS’ expertise, reliability, and scalability, clients are provided visibility into the end-to-end customer journey across multi-contact channels without a large capital outlay or ongoing asset management. Our engineers have decades of experience building and managing contact center deployments across a wide variety of industries and verticals.

• Network as a Service

  Network as a Service (NaaS) is a hosted and managed cloud-based network designed to provide a simple, scalable method to offload the complex tasks of supporting, maintaining, expanding, and securing a network. NaaS enables customers to leverage the power of CBTS to deliver a fully managed network, with cloud integration, security, switching, Wi-Fi, management, monitoring, and Auto VPN. Whether the customer is a single location retail or a multi-site enterprise, NaaS can provide the features required to support the business needs of each customer. The primary components of the solution are security, Wi-Fi, networking, and VPN.

CCT is leading the way in Omni-Channel customer engagement solutions. CCT helps companies communicate with existing contact channels and a new generation of customers, through web and mobile based interactions, such as Web RTC, chat, co browsing and video, ensuring their contact center agents adapt to the changing customer landscape, decreasing contact center costs and providing efficient relationships with their customers. The integrated systems and services help customers to offer flexible and scalable interaction capabilities to their clients while improving agent productivity with automation support and optimized information.

Address
1801 N.E. 123rd Street, Suite 314
Miami, Florida 33181
United States of America

Website
www.cct-solutions.com/en

Social Networks

Products/Services Offered

• AI/Analytics
• Contact Center Systems/Applications
• Communications Systems Management, Configuration & Troubleshooting
• IP PBXs/IP Telephony/Desk Phones
• Speech Rec/Speech-to-Text/Text-to-Speech/Natural Language Processing
• Systems Integration Services/Consulting/VAR
• Video: Cloud-based Services
• Video: Desktop
• WebRTC
• Text-based Messaging (email, IM)

Address
170 W Tasman
San Jose, California 95134
United States of America

Website
www.cisco.com

Founded in 1996, CloudScale365 empowers organizations to reach new heights by aligning business goals with the right technology. Our consultative approach to cloud migration, security, disaster recovery, and business continuity enables organizations to work more efficiently, in a secure environment, anytime, anywhere. A Tier 1 Microsoft Cloud Solutions Provider with 24/7 US-based support, CloudScale365 is your trusted partner for planning, migrating, deploying, and managing your entire IT ecosystem. www.cloudscale365.com

Address
4633 Trousdale Avenue, Suite A
Nashville, Tennessee 37204
United States of America

Website
www.cloudscale365.com

Social Networks

Products/Services Offered

• Communications Systems Management, Configuration & Troubleshooting
• Managed/Hosted/Cloud Communications Services (UCaaS)
• Security
• Team Collaboration/Chat Apps
• Video: Cloud-based Services

Cognigy is a global leader in omnichannel Customer Service Automation. Intelligent voice and chatbots powered by its Conversational AI platform help businesses improve service quality, reduce operational costs, and support teams across the enterprise. Cognigy’s award-winning AI understands user intents precisely and enables natural dialogs in over 100 languages. Easily scalable and pluggable, its low-code platform automates business processes through integrations into backend systems, operates as SaaS and on-premise, and is GDPR compliant. Cognigy’s worldwide client portfolio includes BioNTech, Bosch, Daimler and Lufthansa. Learn more at cognigy.com.

Address
535 Mission St 14th Floor
San Francisco, California 94105
United States of America

Website
www.cognigy.com

Social Networks

Products/Services Offered

• AI/Analytics

Address
1701 JFK Blvd.
Philadelphia, Pennsylvania 19103
United States of America

Website
www.comcast.com

Address
1600 Eubank Blvd NE
Albuquerque, New Mexico 87112
United States of America

Cyara is the world's leading Customer Experience (CX) Assurance platform provider. Cyara helps enterprises proactively measure operational CX from the outside in, identify customer-impacting defects, and become agile to enable continuous delivery across digital and voice channels. Every day, the most recognizable brands in the world trust the Cyara Platform to deliver customer smiles at scale.

Address
805 Veterans Blvd., Suite 105
Redwood City, California 94063
United States of America

Website
www.cyara.com

Social Networks

Products/Services Offered

• AI/Analytics
• APIs/Integrated Communications
• Contact Center Systems/Applications
• Speech Rec/Speech-to-Text/Text-to-Speech/Natural Language Processing
• Voicemail/Unified Messaging

Desk Phone Designs, Inc is the first and only manufacturer to create two revolutionary new products designed to fit, protect, and enhance numerous business phone models . Our Decorative Snap on Covers provide a simple means to enhance many of today's business phones and are available in many solid colors, popular existing designs like burlwood, leather, geometric and abstract graphics, and/or they can be fully customized with your logo or any additional graphics. Our Transparent Protective Covers are our newest and most widely demanded product which carries the highest rating for microbial resistance, providing the disinfecting needs of today.

Address
220 South Hilltop Rd.
Brandon, Florida 33511
United States of America

Website
www.deskphonedesigns.com

Products/Services Offered

• Communications Systems Management, Configuration & Troubleshooting
• Unified Communications

Products

• Decorative Snap on Covers

  Decorative Snap on Covers provide a simple means to enhance many of today's business phones and are available in many solid colors, popular existing designs like burlwood, leather, geometric and abstract graphics, and/or they can be fully customized with your logo or any additional graphics. They are injection molded to fit and we use hydro-graphic surface decoration to turn your basic phone into beautifully designed devices.

• Transparent Protective Covers

  our most recent and highly popular product line of transparent protective covers that are made with a transparent polyether based TPU (Thermoplastic polyurethane) which carries the highest rating for microbial resistance. This is a product widely in demand due to it's ability to resist lipids as well as cleaning and disinfecting agents continuously used in medical and other environments requiring clean and sterilized surfaces, as well as providing continuous protection against bacteria, mold, and mildew. The protective covers are custom designed and molded to fit each desk phone and to provide protection to the monochrome display, function buttons, LEDs and softkeys with easy access to all functionality. The premium transparent material allows the display screen on the phone to remain clear without distortion or obstruction of visibility to the information shown on the display.

Address
100 California St., Ste. 500
San Francisco, California 94111
United States of America

Website
dialpad.com/company

Address
97 E. Brokaw Road
San Jose, California 95112
United States of America

Website
dten.com

GCOM isn't your typical government solutions provider. We combine the scale to support large complex projects with the agility and accessibility of a boutique solutions provider. Our capabilities give state and local government leaders a flexible alternative when looking for a partner to address their technology challenges. And we take our mission to enable governments' efforts to ensure safer, healthier, and more prosperous communities very seriously. GCOM's next-generation government solutions help health and human services, licensing and regulatory, and justice and public safety organizations modernize operations, optimize digital engagement, and deliver more value to the communities they serve.

Address
9175 Guilford Road, Suite 101
Columbia, Maryland 21046
United States of America

Website
www.gcomsoft.com

Social Networks

Products/Services Offered

• Managed/Hosted/Cloud Communications Services (UCaaS)
• Security
• Unified Communications

From a group of small exchanges founded in the late 1800s to an industry leader in advanced telecommunications solutions, the roots of GigTel's parent company (Endeavor Communications) reach back over a century in delivering high-quality communications and superior customer service. Having invested over $110 million in infrastructure upgrades and fiber optic technology for highly innovative solutions, this commitment continues into the future. Now, GigTel fully leverages this deep experience base to bring an advanced communications platform to the market while maintaining the same relentless desire to serve our customers and partners well.

Address
2 S. West Street
Cloverdale, Indiana 46120
United States of America

Website
www.gigtel.com

Social Networks

Products/Services Offered

• Audio Conferencing Services/Devices
• Contact Center Systems/Applications
• IP PBXs/IP Telephony/Desk Phones
• Managed/Hosted/Cloud Communications Services (UCaaS)
• SIP Trunking Services
• Team Collaboration/Chat Apps
• Unified Communications
• Video: Cloud-based Services
• Voicemail/Unified Messaging
• WebRTC

Products

• GigTel UCaaS
• GigTel CCaaS
• GigTel SIP Trunking
• GigTel eFax
• GigTel Marketing on Hold

Glia is reinventing how businesses support their customers in a digital world. Glia's solution enriches web and mobile experiences with digital communication choices, on-screen collaboration and AI-enabled assistance. Glia has partnered with more than 200 banks, credit unions, insurance companies and other financial institutions across the globe to improve top and bottom-line results through Digital Customer Service. The company has won numerous awards for its innovation - most recently recognized by Gartner as a Cool Vendor for 2020, and raised over $100 million in funding from top investors.

Address
30 West 21st Street, 4th Floor
New York, New York 10010
United States of America

Website
www.glia.com

Social Networks

Products/Services Offered

• Contact Center Systems/Applications
• Communications Systems Management, Configuration & Troubleshooting
• Managed/Hosted/Cloud Communications Services (UCaaS)
• Security
• Unified Communications
• Video: Cloud-based Services
• Video: Desktop
• Video: Mobile

Hypori is a highly secure streaming operating system that empowers users to perform business tasks on any endpoint device, leaving zero data at rest and guaranteeing 100% separation of personal and corporate data. This reduces cost, risk and liability. Hypori allows: *Use from any device, anywhere... Android, iPhone, Windows 10 *Extending data access to the edge, not your risk *More cost-effective BYOD- mobility and security in one capability *Reduced mobility costs, administrative costs, and costs associated with data loss *Protected employee privacy, while protecting your corporate data

Address
4030 W. Braker Ln., Bldg. 2, Suite 200
Austin, Texas 78759
United States of America

Website
www.hypori.com

Social Networks

Products/Services Offered

• Communications Systems Management, Configuration & Troubleshooting
• Mobile/Wireless Services
• Security
• Team Collaboration/Chat Apps
• Video: Mobile

Founded in 2010 and Cisco Preferred Solution Partner, Imagicle is headquartered in Italy and has wholly owned subsidiaries in Dubai and Miami. By leveraging the most advanced Scrum Agile development methodologies, Imagicle designs and develops applications to help companies make their communications faster, smarter and easier, either on-prem, hosted or in the Cloud. Imagicle offers a complete set of must-have UC apps to improve customer service, control and analyze calls, virtualize fax service, record calls, and much more to 20k customers in 150 countries, guaranteeing a first-class support service available in 7 languages. Imagicle. Happy Customers, Happy Partners, Happy People!

Address
66 Flagler St, Suite 1002
Miami, Florida 33130
United States of America

Website
www.imagicle.com

Social Networks

Products/Services Offered

• AI/Analytics
• APIs/Integrated Communications
• Managed/Hosted/Cloud Communications Services (UCaaS)
• Unified Communications

Products

• Imagicle UC Cloud Suite

  All the must-have apps for your collaboration and UCs in a single suite, directly available from the Imagicle Cloud to provide you with top-notch scalability, flexibility, and security. Customer Service, Call Recording, Call Analytics, Digital Fax, Contact Manager, and Hotel Services: all functionalities at your fingertips leveraging a dedicated, secure, and reliable Imagicle private instance, integrated with your Cloud or Cloud-connected calling platform, with 0 operational IT costs, 3 seasonal automatic updates and a five-star supports service.

• Imagicle Customer Service

  The most complete and scalable solution to manage your Customer Service, with Auto Attendant Module enabling the definition of multi-level, self-service call flows, Advanced Queuing to easily configure queues, and the Attendant Console, fully integrated with company directories, is the easy-to-use operator console that simplifies call management and daily operations.

• Imagicle Call Recording

  Imagicle Call Recording is an easy-to-use solution to capture calls with various recording modes (Always On, On Demand, and Live Keep) and flexible retention periods to ensure compliance with all data security regulations, including GDPR and PCI-DSS MiFID II. Fully compatible with Cisco platforms, it's a perfect solution for cloud-hosted environments, leveraging the power of cloud-based data to find out what's driving calls and make every customer interaction count.

• Imagicle Call Analytics

  Imagicle Call Analytics is a complete solution with more than 50 reports ready to use and KPI rich to monitor and analyze call traffic, telephone usage, and costs, giving you valuable insights to make data-driven decisions.

• Imagicle Digital Fax

  Imagicle Digital Fax 100% software-based, Imagicle Digital Fax virtualizes fax management, making it fast, easy and safe to send and receive faxes via e-mail, web, multifunction printers in Cisco Jabber, Webex, and mobile. 100% paperless and 100% compliant with GDPR and HIPAA, it's the ideal solution to modernize workplaces without any maintenance costs.

Address
5 St John’s Lane
London, EC1M 4BH
United Kingdom

Website
imimobile.com

Inteliquent enables voice, messaging and emergency services for communication service providers, unified communications as a service (UCaaS) providers, and partners. The foundation of Inteliquent’s communications platform as a service is their fully redundant, geo-diverse, carrier-grade tier 1 network. This network is trusted by the nation's largest service providers and carriers, as it provides the largest footprint of local phone numbers in the United States with over 12,200 on-net rate centers, more than 100 million phone numbers in use, and 300 billion minutes on the network annually.

Address
550 West Adams Street, Suite 900
Chicago, Illinois 60661
United States of America

Website
www.inteliquent.com

Social Networks

Products/Services Offered

• APIs/Integrated Communications
• E-911/Emergency Systems
• Managed/Hosted/Cloud Communications Services (UCaaS)
• Mobile/Wireless Services
• Unified Communications

ISI. The UC Analytics Company. Enterprise companies rely on ISI Unified Communications cloud analytics to make better decisions.

Address
230 West Monroe Street, Suite 925
Chicago, Illinois 60606
United States of America

Website
www.isi-info.com

Social Networks

Products/Services Offered

• AI/Analytics
• Contact Center Systems/Applications
• Communications Systems Management, Configuration & Troubleshooting
• Managed/Hosted/Cloud Communications Services (UCaaS)
• Team Collaboration/Chat Apps
• Unified Communications

Products

• Infortel Select Cloud Pro

  Infortel Select Cloud Pro is a fully-managed Unified Communications data analytics application that allows enterprise business managers to use this critical information to make better decisions.

• Infortel Select Cloud

  Infortel Select Cloud is a Unified Communications data analytics application that allows enterprise business managers to use this critical information to make better decisions.

Address
1999 Broadway, Suite 1470
Denver, Colorado 80202
United States of America

Website
journey.ai

Address
1009 Think Place
Morrisville, North Carolina 27560
United States of America

Website
www.lenovo.com

LoopUp (LSE: LOOP) helps organisations move their global communications into the cloud to support flexible working, increase productivity and reduce complexity and cost. LoopUp’s fully managed service is delivered over a premium voice network, with customer support from 15 offices around the world and deep domain expertise.

Address
Unit 2:10, The Tea Building, 56 Shoreditch High St
London, E1 6JJ
United Kingdom

Website
loopup.com

Social Networks

Products/Services Offered

• Audio Conferencing Services/Devices
• Communications Systems Management, Configuration & Troubleshooting
• Managed/Hosted/Cloud Communications Services (UCaaS)
• Unified Communications
• Video: Cloud-based Services

Address
10355 S Jordan Gateway, Suite 300
South Jordan, Utah 84095
United States of America

Website
www.lucidpress.com

Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With approximately 450,000 route fiber miles and serving customers in more than 60 countries, we deliver the fastest, most secure platform for applications and data to help businesses, government and communities deliver amazing experiences.

Address
100 CenturyLink Drive
Monroe, Louisiana 71203
United States of America

Website
www.lumen.com

Social Networks

Products/Services Offered

• AI/Analytics
• APIs/Integrated Communications
• Audio Conferencing Services/Devices
• Contact Center Systems/Applications
• Communications Systems Management, Configuration & Troubleshooting
• E-911/Emergency Systems
• Internet of Things (IoT)
• IP PBXs/IP Telephony/Desk Phones
• Managed/Hosted/Cloud Communications Services (UCaaS)
• Security
• SIP-based Products/Session Border Controllers (SBCs)
• SIP Trunking Services
• Systems Integration Services/Consulting/VAR
• Team Collaboration/Chat Apps
• Unified Communications
• Video: Cloud-based Services
• Video: Desktop
• Video: Mobile
• Video: Room Systems
• Voicemail/Unified Messaging
• A/V Meeting Room Technologies
• Text-based Messaging (email, IM)

Address
390 March Road, Suite 110
Kanata, Ontario K2K 0G7
Canada

Website
martellotech.com

MiaRec, Inc is a global provider of comprehensive Call Recording and Workforce Optimization solutions for contact centers and enterprises. MiaRec, Inc offers advanced contact-center functionality such as Call Recording, Live Monitoring, Advanced Reporting, Speech Analytics, Screen Capture, Recording Announcement, and Agent Evaluation as an integrated all-in-one solution for optimizing contact center operations and improving customer experience.

Address
1999 South Bascom Avenue
Campbell, California 95008
United States of America

Website
www.miarec.com

Social Networks

Products/Services Offered

• AI/Analytics
• Contact Center Systems/Applications
• SIP Trunking Services
• Speech Rec/Speech-to-Text/Text-to-Speech/Natural Language Processing
• Unified Communications

Address
Via San Crispino, 46
Padova, California 35129
United States of America

Website
www.midasolutions.com

Mio’s technology solves a common problem that exists today—too many siloed messaging apps. Contacts from different companies can use universal channels to chat, share files, and edit messages—all from their tool of choice. Mio helps teams chat better together in Slack, Microsoft Teams, & Webex.

Address
503 W 38th St
Austin, Texas 78705
United States of America

Website
www.m.io

Social Networks

Products/Services Offered

• APIs/Integrated Communications
• Communications Systems Management, Configuration & Troubleshooting
• Team Collaboration/Chat Apps
• Unified Communications
• Text-based Messaging (email, IM)

Products

• App Agnostic

  Mio’s technology solves a common problem that exists when talking to external contacts—too many siloed messaging apps. By enabling external contacts to chat in Universal Channels, everyone can share files, reply to threads, and edit messages—all from their tool of choice. Mio helps multi-teams chat better, together. Key Features: -Respond to customers, partners, and vendors in real-time: Work as you normally do in channels or spaces. -Chat from one place, not all over the place: Reduce the number of guest accounts and messaging apps you switch between. -Finish projects faster: Mio enables seamless cross-app messaging with external contacts in the background. You might even forget they don’t use Slack. -Get work done with 3+ companies in one universal channel: Chat with 2, 3, 4 or more companies in a single universal channel across Slack, Microsoft Teams, & Webex.

• Slack

  You use Slack, but what if the companies you work with use Microsoft Teams or Webex? Mio lets you collaborate with customers as if they’re colleagues. Invite your business contacts to install Mio Universal Channels. You stay in Slack. They stay in Microsoft Teams or Webex. Universal channels lets you: -Respond to customers, partners, & vendors in real time: Work as you normally do in Slack channels. -Chat from one place, not all over the place: Reduce the number workspaces you switch between. -Finish projects faster: Send files, reply to threads, & react to messages. -Get work done with 3+ companies in one universal channel: Chat with 2, 3, 4, or more companies in a single universal channel across Slack, Microsoft Teams, & Webex.. Mio enables seamless cross-app messaging with external contacts in the background. You might even forget they don’t use Slack. How It Works 1. Install Mio. 2. Create & name your universal channel. 3. Share your channel’s secure link with anyone you want to invite. 4. When someone opens your link, they join the universal channel from their preferred messaging app.

• Webex

  You use Webex, but what if the companies you work with use Slack or Microsoft Teams? Mio lets you collaborate with customers as if they’re colleagues. Invite your business contacts to join Mio Universal Channels. You stay in Webex. They stay in Slack or Microsoft Teams. Universal channels lets you: -Respond to customers, partners, & vendors in real time: Work as you normally do from Webex spaces. -Chat from one place, not all over the place: Reduce the number of guest accounts you switch between. -Finish projects faster: Send files, reply to threads, & react to messages. -Get work done with 3+ companies in one space: Chat with unlimited companies in a single universal channel across Webex, Slack, Microsoft Teams. Mio enables seamless cross-app messaging with external contacts in the background. You might even forget they don’t use Webex. How It Works 1. Install Mio. 2. Create & name your universal channel. 3. Share your channel’s link with anyone you want to invite. 4. When they open your link, they join from their preferred chat app.

• Microsoft Teams

  You use MicrosoftTeams, but what if the companies you work with use Slack or Webex? Mio lets you collaborate with customers as if they’re colleagues. Invite your business contacts to join Mio Universal Channels. You stay in Microsoft Teams. They stay in Slack or Webex. Universal channels lets you: -Respond to customers, partners, & vendors in real time: Work as you normally do from Microsoft Teams channels. -Chat from one place, not all over the place: Reduce the number of guest accounts you switch between. -Finish projects faster: Send files, reply to threads, & react to messages. -Get work done with 3+ companies in one space: Chat with unlimited companies in a single universal channel across Microsoft Teams, Slack, Webex. Mio enables seamless cross-app messaging with external contacts in the background. You might even forget they don’t use Microsoft Teams.

MXL is a leading manufacturer of consumer and professional audio products for the recording, broadcast, post, production, and live sound markets. MXL is a division of Marshall Electronics, headquartered in Torrance, CA. Additional information on all MXL microphones can be found at www.mxlmics.com

Address
20608 Madrona Ave
Torrance, California 90503
United States of America

Website
www.mxlmics.com

Social Networks

Products/Services Offered

• Audio Conferencing Services/Devices
• Unified Communications
• A/V Meeting Room Technologies

Address
333 W Wacker Dr. Suite 600
Chicago, Illinois 60606
United States of America

Website
www.tetravx.com

Newline Interactive is a manufacturer of award-winning interactive displays, intuitive software, and other interactive innovations to improve efficiency and increase productivity in the workplace. Newline introduces an all new interactive ecosystem powered by an innovative set of digital tools. This intelligent and flexible workspace helps you work more efficient, faster and better. With Newline at the heart of every workplace, meeting rooms, conference calls and collaboration sessions are brought to a whole new level.

Address
950 W Bethany Dr, Suite 330
Allen, Texas 75013
United States of America

Website
www.newline-interactive.com

Social Networks

Products/Services Offered

• Internet of Things (IoT)
• Unified Communications
• Video: Room Systems
• A/V Meeting Room Technologies

Products

• Newline Flex

  Newline FLEX is a versatile all-in-one touch monitor designed for desktop collaboration. Use the Newline FLEX to eliminate desk clutter from cables and peripheral devices, by plugging up to your laptop and getting to work. Increase productivity, join video calls, and host collaboration sessions with the Newline FLEX.

• Newline IP Series

  The latest wave in technology brings you more collaboration and stronger network security with the Newline IP Series. Connect your team to the world without compromising sensitive information with a Linux-based operating system. The IP Series brings you better meetings in a 4K capacitive touch display that delivers efficiency and a seamless and smooth writing experience.

• Newline X Series

  Collaborate with anyone, anywhere in the world, with the Newline X Series Unified Collaboration system. With two 1080p built-in cameras and microphone array that uses noise cancellation and echo reduction technology for an all-in-one design, use the Unified Collaboration (UC) software of your choice to enhance any meeting, conference, or huddle space.

• Newline NT Series

  Newline also offers a large-format commercial display - without touch! The NT Series is a 4K non-touch display that streamlines your meetings by focusing on just the tools you need to succeed. Bring your presentations to life on a commercial-grade display that can run 24/7 without a hitch. Wirelessly connect to the display or plug in an OPS Computer.

• Tango Conference Camera

  Newline Tango brings you simple video connectivity with any device, including your Newline display. Be UC-ready in a flash by adding the 1080p HD camera to any Newline display. With an integrated microphone, digital noise reduction, and a wide-angle field of view, be seen and heard from anywhere in the room. Newline Tango is here to boost your videoconferencing with style.

NIX United is a global software engineering company with more than 2000 workforce and comprehensive expertise across multiple business and technological verticals. Since 1994, we have empowered tech companies, SaaS providers, and multinational enterprises with top-line solutions, extending their capabilities and contributing to paving their way to industry leadership. NIX United is trusted by world-renowned companies such as intelligent information provider Thomson Reuters, educational tech giant Cengage, and computer hardware manufacturer Alienware corporation. Through our technology solutions clients enhance their businesses and achieve new heights.

Address
360 Central Ave., Suite 1120
St. Petersburg, Florida 33701
United States of America

Website
nix-united.com/?utm_source=Enterprise%20Connect%20%202021&utm_medium=site&utm_campaign=site

Social Networks

Panopto is the fastest-growing asynchronous video communication solution used by Fortune 1000 companies and leading academic institutions, globally. Since 2007, we’ve helped organizations including GE, First Horizon Bank, New York Life, and Yale improve employee productivity and student achievement through video. We’ve evolved to also provide meeting intelligence solutions that enable more productive and flexible collaboration. Panopto is an easy, all-in-one solution to capture videos and meeting recordings, live stream events, and share videos in a secure, searchable, YouTube-like portal. Panopto has been recognized by Gartner as a leader in enterprise video content management for four years running.

Address
506 2nd Avenue, Suite 1600
Seattle, Washington 98104
United States of America

Website
www.panopto.com

Social Networks

Products/Services Offered

• APIs/Integrated Communications
• Mobile/Wireless Services
• Video: Cloud-based Services
• Video: Desktop
• Video: Mobile

Address
128 S Tryon Street, 21st Floor
Charlotte, North Carolina 28202
United States of America

Website
www.pcipal.com/en

Address
7601 N. Federal Hwy, 210A
Boca Raton, Florida 33487
United States of America

Website
www.plenom.com

QuestBlue is committed to providing the best PBX and VOIP technology and support to serve your needs. Since 2007, we have supplied our customers with more than just SIP trunks, PBX systems, or telephones. We have been a business partner, a trusted provider of comprehensive product lines and infrastructure solutions. We have backed our services with a solid guarantee, fast and friendly services, and incredible sourcing capabilities. Attending Enterprise Connect is an amazing opportunity to connect with great like-minded people who share experiences. We are ready to share ours with you! QuestBlue provides wholesale access to the US Markets along with a 100% automated API solution to power your back office. Meet up at the show for a demonstration and conversation about our products and services. You can find us at booth 1045!

Address
1947 Evans Rd
Cary, North Carolina 27513
United States of America

Website
www.questblue.com

Social Networks

Products/Services Offered

• APIs/Integrated Communications
• E-911/Emergency Systems
• IP PBXs/IP Telephony/Desk Phones
• Managed/Hosted/Cloud Communications Services (UCaaS)
• SIP Trunking Services
• Text-based Messaging (email, IM)

Address
Poligono Industrial Granxa,rúa D-1, Casa de PedraParcela 260
O Porriño, Pontevedra, 36400
Spain

Website
www.quobis.com

Address
333 N. Michigan Avenue, Suite 1600
Chicago, Illinois 60601
United States of America

Website
www.redskye911.com

Address
One Enterprise Drive
Old Lyme, Connecticut 06371
United States of America

Address
211 N. Pennsylvania Street, 4th Floor
Indianapolis, Indiana 46201
United States of America

Website
sharpencx.com

Singlewire Software is the developer of InformaCast, a leading software solution for fast and reliable emergency notifications. More than 7,000 organizations in over 50 countries use InformaCast for emergency mass notifications. Whether it’s an active shooter, severe weather, or another crisis situation, this award-winning software reaches mobile and on-premises devices with critical safety information. By giving organizations the means to develop a connected ecosystem of devices, InformaCast provides that speed and reach needed to share the right information, with the right people, at the right time.

Address
1002 Deming Way
Madison, Wisconsin 53717
United States of America

Website
www.singlewire.com

Social Networks

Products/Services Offered

• Internet of Things (IoT)
• Managed/Hosted/Cloud Communications Services (UCaaS)
• Unified Communications

Products

• InformaCast

  InformaCast is a powerful mass notification system that reaches your people on both their mobile and on-premises devices. When you need everyone to receive a message very quickly, and you need it to grab their attention, InformaCast delivers attention-grabbing streaming audio to a wide variety of devices.

Address
269 S. Beverly Dr. #378
Beverly Hills, California 90212
United States of America

Website
www.snaprecordings.com

Sound Control Technologies manufactures extension kits that deliver Power, Control, IR, Audio and Video over single or dual CAT5e or CAT6 cabling up to 100 Meters. Sound Control Technologies’ kits support digital high definition PTZ camera & signal solutions for Cisco, Panasonic, Poly, Sony, and all others. Kits are sold as camera-specific packages, inclusive of all cabling and head-end module required by the integrator for a typical installation.

Address
22 South Smith St.
Norwalk, Connecticut 06855
United States of America

Website
www.soundcontrol.net

Products/Services Offered

• Unified Communications

Address
974 Commercial Street, Suite 108
Palo Alto, California 94303
United States of America

Website
www.spracht.com

Address
1211 North Miller Street
Anaheim, California 92806
United States of America

Website
www.targus.com

Address
13725 East Fremont Place, Suite #260
Centennial, Colorado 80112
United States of America

Website
www.teli.net

Committed to helping organizations alleviate the security and compliance challenges when using modern collaboration platforms. We are winners of UC Today's 2020 Best Compliance Product and Best Security Product and founded in 2017 by proven entrepreneurs and enterprise technologists. With a mission to provide modern collaboration security and compliance, our patented and multi-patent pending AI helps security and compliance teams effectively and quickly scale their risk detection and the workflows for communication security, data loss protection, and supervision of modern video, voice, and unified collaboration systems. The Theta Lake Compliance Suite is SOC 2, Type 2 compliant.

Address
1221 Chapala St Suite 6,
Santa Barbara, California 93101
United States of America

Website
thetalake.com

Social Networks

Thrio’s groundbreaking CCaaS platform features robotic process automation, inbound and outbound voice engines, a complete suite of digital channels (email, chat, SMS, social), and a range of built-in AI tools. Thrio offers an API-first architecture and array of security certifications that make it a strong choice for complex and high-volume environments. Thrio’s team of contact center experts develop and market cutting edge technology that sets a new standard for reliability in contact centers.

Address
5230 Las Virgenes Road, Suite 210
Calabasas, California 91302
United States of America

Website
www.thrio.com

Social Networks

Products/Services Offered

• AI/Analytics
• APIs/Integrated Communications
• Contact Center Systems/Applications
• WebRTC

Products

• Thrio CCaaS

  Thrio's award winning CCaaS platform features leading native process automation capabilities, inbound and outbound voice engines, a complete suite of digital channels such as email, chat, SMS, social, and a range of built-in AI tools. The platform offers fully containerized deployment, management, scaling, and redundancy.

Address
10 cedar brook circle
Holbrook, Massachusetts 02343
United States of America

Unique Communication Solutions provides a Unified Communications Management System that allows organizations to manage their telecommunications and data network and infrastructure to include; E9-1-1/ALI management, VoIP End Point Discovery, alarm & SNML monitoring and notifications, inventory management, automated attendant/phone trees, consolidated billing, facilities management, provisioning, and trouble tickets/works orders.

Address
1665 W Horizon Ridge Parkway
Henderson, Nevada 89012
United States of America

Website
unique.net

Products/Services Offered

• E-911/Emergency Systems
• Unified Communications

Products

• CAIRS

  CAIRS is a Unified Communication Management solution that offers a full suite of modules to provide a single integrate system that allows personnel to manage telecommunications and data networks including operations. CAIRS provides a single interface for call accounting, inventory management, facilities management, work order/trouble ticket processing and switch syncs for provisioning. Reporting capability is available within each module, users can easily export information to use in other systems.

• CAIRS VoIP Discovery

  CAIRS VoIP Discovery is used to enhance the reliability of Enterprise 9-1-1 Automatic Location Information data which is provided to a PSAP through a CAIRS interface. Through network scanning, CAIRS VoIP Discovery has the ability to update the ALI and ERL association and automatically update the E9-1-1 PSAP in real-time. CAIRS VoIP Discovery also enhances the reliability of Facilities Management records such as Cable Plant Connectivity aby automatically updating the connectivity of endpoints through automatic discovery.

Address
175 Broadhollow Road Suite 100
Melville, New York 11747
United States of America

Website
www.verint.com

Founded in California in 1987, ViewSonic® is a leading global provider of visual display technologies. ViewSonic inspires the world to see the difference between the ordinary and the extraordinary by providing award-winning solutions for work, play and education.

Address
10 pointe Drive
Brea, California 92821
United States of America

Website
www.viewsonic.com/us

Social Networks

Address
1531 Industrial Street
Hudson, Wisconsin 54016
United States of America

Website
www.vikingelectronics.com

Vision Point Systems is consulting company with almost 20 years of experience working with contact center and enterprise communications technology. VPS leverages strong partnerships with technology providers such as Twilio, Acqueon, Calabrio, and Appian to solve customer challenges in unique ways.

Address
3951 Pender Drive Suite 115
Fairfax, Virginia 22030
United States of America

Website
www.visionpointsystems.com

Social Networks

Products/Services Offered

• APIs/Integrated Communications
• Contact Center Systems/Applications
• Communications Systems Management, Configuration & Troubleshooting
• Managed/Hosted/Cloud Communications Services (UCaaS)
• Systems Integration Services/Consulting/VAR
• Team Collaboration/Chat Apps
• Unified Communications
• Text-based Messaging (email, IM)

Address
3755 S Capital of Texas Hwy, Suite 340
Austin, Texas 78704
United States of America

Website
www.vyopta.com

Helping schools implement their emergency preparedness plans and upgrade their school PA system, intercom, bell schedulers, and clock synchronization with Wahsega’s next-gen platform, Carina. Carina is an all-in-one Safety IoT platform that is affordable, reliable, and easy to use. Carina’s features include school intercom, paging, bell schedulers, and clock sync.

Address
6755 Shiloh Rd E, Ste 101
Alpharetta, Georgia 30005
United States of America

Website
www.wahsega.com

Social Networks

Products/Services Offered

• Communications Systems Management, Configuration & Troubleshooting
• Internet of Things (IoT)

Address
147 Saint Paul St West, Suite 240
Montreal, Quebec H2Y 1Z5
Canada

Website
www.x2omedia.com