Enterprise Connect is the ONLY place you'll find ALL of the leading enterprise communications equipment, software and service providers in one location.
| Expo Hours | |
|---|---|
| Monday, March 18 | 3:00 PM – 7:00 PM |
| Tuesday, March 19 | 12:00 PM – 6:00 PM |
| Wednesday, March 20 | 12:00 PM – 6:00 PM |
DIAMOND | PLATINUM | GOLD | SILVER | EXHIBITOR
Click on a column header to re-sort the exhibitor list:
| Company | Booth |
|---|---|
  8x8
8x8, Inc. (NYSE:EGHT) communication solutions help businesses transform their customer and employee experience. With one system of engagement for cloud voice, video, collaboration and contact center and one system of intelligence on one cloud communications platform, businesses can now communicate faster and smarter to exceed the speed of customer expectations. For additional information, visit www.8x8.com, or follow 8x8 on LinkedIn, Twitter, and Facebook. Address Website Social Networks Products/Services Offered
| 506 |
 Cisco Systems, Inc.
Serving more than 300 million people worldwide, Cisco is the trusted leader in Collaboration that transforms how people connect, communicate, and create. The Cisco Collaboration portfolio offers innovative solutions for businesses of all sizes, that can be delivered from the cloud, premise, or hybrid environments. Address Website Social Networks Products/Services Offered
Products
| 201 226 |
 Content Guru
Content Guru is a provider of multi-award-winning cloud contact center and customer engagement solutions, operating across Europe, North America and Asia-Pac. Its cloud-based platform, storm®, is identified by leading analysts as premier contact center technology, combining unrivalled scalability, intelligent automation, and unlimited integration capabilities. The omni-channel contact processing capabilities bring together interactions across email, SMS, voice, WebRTC, IM and social media behind a single screen. Hundreds of the world’s largest organisations rely on storm for mission-critical services, in sectors from finance through to retail and utilities, including the NHS, Rakuten and G4S.  Address Website Social Networks Products/Services Offered
| 427 |
 Genesys
Address Website | 519 |
 Microsoft
Address Website | 507 |
 Plantronics-Polycom
Polycom is now a part of Plantronics. Plantronics is an audio pioneer and a leader in the communications industry. Plantronics technology creates rich, natural, people-first audio and collaboration experiences so good ideas can be shared and heard—wherever, whenever and however they happen. The company’s portfolio of integrated communications and collaboration solutions spans headsets, software, desk phones, audio and video conferencing, analytics and services. Our solutions are used worldwide by consumers and businesses alike and a leading choice for every kind of workspace. For more information visit plantronics.com. Address Website Social Networks | 713 |
 RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of global enterprise cloud communications and collaboration solutions. More flexible and cost-effective than legacy on-premises systems, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect from any location, on any device and via any mode. RingCentral provides unified voice, video, team messaging and collaboration, conferencing, online meetings, digital customer engagement and integrated contact center solutions for enterprises globally. RingCentral’s open platform integrates with leading business apps and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world. Address Website Social Networks Products/Services Offered
Products
| 1806 |
 Twilio
More than 2 million developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, and video by virtualizing the world’s telecommunications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer's toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers. Address Website Social Networks Products/Services Offered
Products | 1919 |
 Vonage Business
Address Website | 1907 |
 Zailab
Zailab is a cloud-based contact center platform that empowers sales, CX and marketing teams to have more rewarding conversations with customers. Our solution works for businesses of all sizes, particularly SMB teams looking for a cost-effective way to personalize routing and increase efficiency. Zailab’s platform is easy to set up and optimize. And with our consumption-based model, you only pay for the features you use, as you use them - no monthly fees or upfront costs.  Address Website Social Networks Products/Services Offered
Products
| 518 |
| Company | Booth |
|---|---|
 Amazon Web Services
For over 12 years, Amazon Web Services has been the world's most comprehensive and broadly adopted cloud platform. AWS offers over 125 services for compute, storage, databases, networking, analytics, robotics, machine learning and artificial intelligence, Internet of Things, mobile, security, hybrid, virtual and augmented reality, media, and application development, deployment, and management from Availability Zones spanning many geographic regions. AWS services are trusted by customers around the world - including the fastest-growing startups, largest enterprises, and leading government agencies - to power their infrastructure, make them more agile, and lower costs. Visit aws.amazon.com. Address Website Social Networks Products/Services Offered
Products
| 2106 |
 AT&T
AT&T Business provides industry specific, edge-to-edge solutions that help deliver breakthrough customer experiences while keeping your business ahead of the digital curve. Address Website Products/Services Offered
| 919 |
 Avaya
Businesses are built on the experiences they provide, and every day millions of those experiences are built by Avaya. For over one hundred years, we’ve enabled organizations around the globe to win – by creating intelligent communications experiences for customers and employees. Avaya builds open, converged and innovative solutions to enhance and simplify communications and collaboration – in the cloud, on-premise or a hybrid of both. To grow your business, we’re committed to innovation, partnership, and a relentless focus on what’s next. We’re the technology company you trust to help you deliver Experiences that Matter. Address Website Social Networks | 1519 |
 Bandwidth
Offering access to voice, messaging, phone numbers, and 9-1-1 from the cloud, Bandwidth provides modern communications, with an API platform built atop our own nationwide all-IP voice network. We help businesses disrupt expectations, migrate their communications to the cloud, and expand their footprint, all with our award-winning support. Address Website Social Networks Products/Services Offered
Products
| 1411 |
 Crestron Electronics, Inc.
Address Website | 527 |
 Dolby Voice
Dolby Laboratories is based in San Francisco with offices in over 20 countries around the globe. Dolby transforms the science of sight and sound into spectacular experiences. Through innovative research and engineering, we create breakthrough experiences for billions of people worldwide through a collaborative ecosystem spanning artists, businesses, and consumers. The experiences people have – with Dolby Cinema, Dolby Vision, Dolby Atmos, Dolby Voice, Dolby Dimension, and Dolby Audio – revolutionize entertainment and communications at the cinema, on the go, in the home, and at work. Address Website | 1710 |
 Five9
Five9, a leading provider of cloud software for the enterprise contact center market, brings the power of the cloud to thousands of customers and facilitates more than three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses reliable, secure, compliant and scalable cloud contact center software enabling you to create exceptional customer experiences. Address Website Social Networks Products/Services Offered
| 1700 |
 Fuze
Fuze is a global cloud communications and collaboration software platform for the enterprise. Through an innovative and consumer-inspired unified experience, Fuze enables seamless transition between voice, video, messaging, and content sharing. Fuze empowers the digital workforce anytime, anywhere, and across any device. Headquartered in Boston, MA, Fuze has additional locations including New York, San Francisco, Seattle, Ottawa, London, Amsterdam, Aveiro (Portugal), Paris, Munich, Zurich, Copenhagen, and Sydney. For more information, visit www.fuze.com. Address Website Social Networks Products/Services Offered
Products | 1119 |
 GoToMeeting
A recognized market leader in Communications and Collaboration, LogMeIn has a broad portfolio of products that create simpler, more intelligent ways for people to meet, connect, market, sell and train, to deepen relationships and drive better outcomes. These include award-winning products such as GoToMeeting, GoToWebinar, GoToTraining, join.me, Grasshopper, and Jive. LogMeIn’s combined communication and collaboration products support over 25 million users, with over 900 million conferencing minutes a month contributing to over 7 million meetings per month, and 12 billion voice minutes per year. Address Website Products/Services Offered
| 1211 |
 Highfive
We’ve reimagined meeting room collaboration, improving the ease and quality of in-room video conferencing so teams are empowered to do more. Using web-based communication platforms and protocols, integrating with workflows and external apps and delivering crystal-clear audio with high-definition 4K cameras from Dolby Voice®, we’re providing enterprises with exceptional meeting experiences at affordable per-room pricing. Taking less than 15 minutes to install, our video conferencing solutions deliver instant collaboration, filling meeting rooms with empowered workers. Get more from your in-room video conferencing so you can do more for your business. Address Website Social Networks Products/Services Offered
Products
| 1419 |
 Logitech
Logitech transforms video collaboration by offering easy-to-use and affordable tools for meeting spaces, huddle rooms, desktops, and more. Easily deployable at scale and fully-compatible with leading video platforms, including Microsoft, Google, and Zoom, our USB-enabled ConferenceCams and webcams deliver crystal-clear audio and razor-sharp video for great user experiences. Our UC headsets and meeting room accessories also provide great experiences for users through high performance and award-winning design. Learn more at www.logitech.com/vc Address Website Social Networks Products/Services Offered
Products
| 1019 |
 Masergy
Address Website | 1319 |
 Mitel
A global market leader in business communications powering more than two billion business connections, Mitel helps businesses and service providers connect, collaborate and provide innovative services to their customers. Our innovation and communications experts serve more than 70 million business users in more than 100 countries. For more information, go to www.mitel.com and follow us on Twitter @Mitel. Address Website Social Networks | 2100 |
 Oracle
Address Website | 1918 |
 Pexip
Pexip enables enterprises and organizations of any size to deploy and use video-based communication and collaboration. The Company’s portfolio of products ranges from self-hosted software to cloud service video solutions. Pexip provides seamless collaboration between previously incompatible video and audio technologies such as professional videoconferencing systems, Skype for Business, Microsoft Teams, Google Hangouts Meet, and WebRTC. Pexip’s software-based meeting platform can also be used as a foundation for service provider offerings. Pexip has HQ in Oslo, Norway, main offices in London, UK, New York and Reston, US and Sydney, Australia, and sales offices across the globe. Address Website Social Networks | 601 |
 PGi
At PGi we pride ourselves on being collaboration & communication solution experts with 27 years as industry leaders. From a powerful, intuitively designed collaboration platform to our team of experienced and committed service technicians, PGi's expansive portfolio of communication solutions powers the intelligent enterprise of today. We enable organizations to connect, communicate and collaborate every time, everywhere. That’s what PGi’s flagship collaboration product, GlobalMeet® is all about - arming companies with the seamless, universal tools they need to unleash collaboration and creativity. Address Website Social Networks Products/Services Offered
Products
| 1311 MR2403 |
 Ribbon Communications
Ribbon Communications has over two decades of leadership in real-time communications. Its world-class technology and intellectual property enables enterprises to adopt more collaborative and secure communications, improving employee productivity and customer engagement. Ribbon’s Session Border Controllers (SBCs) and Intelligent Edge devices transform enterprise networks from legacy environments to standards-based, secure IP architectures. The company’s Kandy Cloud offers a comprehensive set of embedded and unified communications services (CPaaS and UCaaS) to accelerate this transformation. Ribbon’s global partner community and support organization empowers enterprises to connect employees and customers from anywhere. ribboncommunications.com Address Website Social Networks Products/Services Offered
Products
| 811 |
 Serenova
Serenova simplifies every aspect of the customer experience to make life easier for contact center executives, their customers and employees. The world’s most passionate, customer-focused brands achieve better interactions, deeper insights, and more meaningful outcomes with Serenova’s contact center solutions. Headquartered in Austin, Texas, Serenova has operations in California, Canada, the United Kingdom and Australia. Headquartered in Austin, Texas, Serenova also has operations in California, Canada, the United Kingdom and Australia. Address Website Social Networks Products/Services Offered
Products
| 1013 |
 Slack
Slack is the leading global collaboration hub that makes people’s working lives simpler, more pleasant and more productive. From global Fortune 100 companies to corner markets, businesses and teams of every kind use Slack to bring the right people together with all the right information. Slack is headquartered in San Francisco CA, and has nine offices around the world. For more information on how Slack makes teams better connected, visit slack.com. Address Website Social Networks Products/Services Offered
Products
| 819 |
 Talkdesk
Talkdesk Enterprise Contact Center Platform empowers companies to make customer experience a competitive advantage. With enterprise class performance and consumer-like ease of use, Talkdesk easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in increased customer satisfaction, productivity and cost savings. Over 1,400 innovative enterprises around the world with thousands of seats, including IBM, Acxiom and Zumiez rely on Talkdesk to power their customer interactions. Learn more and request a demo at www.talkdesk.com. Address Website Social Networks Products
| 1927 |
 Telnyx
Telnyx delivers voice, messaging and more for applications and next-generation communications companies. We're a communications platform that provides global carrier-grade services, maintaining an international, private IP network and granting its customers unprecedented control over their communications through its innovative portal and RESTful API. Telnyx products include programmatic call control, voice (elastic SIP trunking, global number search, and telephony data), programmatic messaging, embedded communications (WebRTC) and automated networking. Customers provision services a la carte and pay by usage for scalable, on-demand communications. Address Website Social Networks Products/Services Offered
| 1827 |
 Verizon
Today, the office comes to you, not the other way around. Collaboration services help employees work together on different ends of the building—or the world. Web conferencing tools make remote teams feel like they’re right at the table with you. But these business communications tools are only as good as the network they run on. If yours is outdated or can’t handle the traffic, your experience—and your business—can fall behind. With our business communications solutions, you’ll have the technologies and services you need to help employees and partners communicate and collaborate more effectively. Address Website Social Networks | 1219 |
 West Corporation
West develops technology-enabled communications that change the way we work and improve the way we live. We are pioneering new ways to interact, to engage, to execute business processes and transactions. We are a collective effort of enterprise and individuals, of communities and customers, of partnerships and families. We are the sum of our entire network – the result of brilliant ideas, dedication and the hard work of people who share our vision. We are at the core of a technology and communications engine that is changing the world. Address Website Social Networks | 818 |
 Zoom Video Communications
Zoom helps businesses and organizations bring their teams together in a frictionless environment to get more done. Our easy, reliable cloud platform for video, voice, content sharing, and chat runs across mobile devices, desktops, telephones, and room systems. Zoom Rooms, the leading software-based conference room solution, features video and audio conferencing, wireless content sharing, and calendaring running on off-the-shelf hardware. Zoom Rooms suit any meeting or collaboration space, from huddle rooms to training centers. Zoom is a private company headquartered in San Jose, CA. Visit zoom.us and follow @zoom_us. Address Website Social Networks Products/Services Offered
Products
| 213 |
| Company | Booth |
|---|---|
 Barco
Address Website Products/Services Offered
Products | 727 |
 CallMiner
CallMiner believes that resolution is the fundamental driver of positive customer experiences. When contact center agents and others responsible for customer engagement are empowered by insight and feedback in near real-time, they can dramatically improve the rate of positive outcomes. With the tagline “Listen to Your Customers, Improve Your Business” our goal is to help companies automate the overwhelming process of extracting insight from phone calls, chats, emails and social media to dramatically improve customer service and sales, reduce the cost of service delivery, mitigate risk, and identify areas for process and product improvement. Address Website Social Networks Products/Services Offered
Products
| 2119 |
 CenturyLink
The new CenturyLink, purpose-built to serve the connection needs of the networked world. CenturyLink understands the power of all that is digital. Life is powered by connections, and business is connections. Our extensive network reach, significant local presence, and innovative technology solutions combined with an experienced team of employees and relentless focus on the customer experience create a powerful choice for enterprise, government, and wholesale customers globally, and consumers nationally. The new CenturyLink is equipped to serve customers with reliable, flexible and secure connections-where, when and how they need them. Address Website Products/Services Offered
| 1527 |
 Comcast Business
Address Website | 1127 |
 CoreDial, LLC
CoreDial, the leading provider of cloud communications services, drives channel success through a unique business model that empowers partners to deliver high-quality, margin-rich UCaaS and CCaaS solutions. With 800+ Partners serving 26,000 businesses and 320,000 seats nationwide, CoreDial enables the Channel to provide reliable services including UCaaS, CCaaS, hosted PBX, mobility, SIP trunking, and SD-WAN. The company's success-focused business model and intuitive self-service capabilities enable Partners to generate recurring revenues, increase profitability, and build their brands. CoreDial's CoreNexa UCaaS platform includes its UC Client, fully integrated mobile application, Contact Center, and Account Manager. Address Website Social Networks | 435 |
 Cyviz
Cyviz is a global technology provider for solutions ranging from multipurpose collaboration spaces and meeting rooms, to complex command & control environments and operations centers. Since 1998, Cyviz empowers the digital workforce and allows users to connect, visualize, and collaborate on critical data. Cyviz provides enterprise-ready turnkey solutions that are easy to deploy, easy to operate, and easy to support. The functionality is built on a concept that is standardized and configurable. Cyviz serves the Fortune 500, global enterprise and government customers that demand seamless integration that engage people, encourage greater collaboration, and accelerate decision-making. Address Website Social Networks Products/Services Offered
Products
| 905 |
 Edify
Edify helps customers solve complex customer service needs by empowering their employees. Address Website | 1327 |
 Extron
Address Website | 1333 |
 GOOGLE
Companies come to Google Cloud to transform their businesses. Our comprehensive portfolio --- from infrastructure to apps to devices --- helps enterprises innovate faster, scale smarter, stay secure, and do more with data than ever before. Check out our booth to learn more about Google?s meeting room solutions. With a combination of innovative hardware and engaging, effective software, Google Cloud customers can transform the way their organization communicates.
Address Website Social Networks | 1133 |
 IntelePeer
IntelePeer delivers an omni-channel communications platform built for the enterprise. With our voice, messaging, ready-to-use applications, open APIs, and analytics, companies can build and integrate communications-enabled workflows to create world-class customer experiences and improve business processes through automation. Our full-stack solution is backed by a rock-solid network and a team of experts who provide nothing but award-winning customer service. We believe that business communications are meant for more than just simple interactions – they should enable businesses to deliver truly delightful experiences. It’s time to move beyond basic communications! Address Website Social Networks Products/Services Offered
Products
| 1505 |
 Jabra
Jabra is a leading global manufacturer of audio solutions committed to engineering best-in-class communications and sound devices that enhance concentration, conversation and collaboration in the modern-day workplace. Address Website Social Networks | 701 |
 Lenovo
Address Website | 933 |
 Mersive Technologies
Address Website | 1427 |
 NEC
NEC Corporation of America is a leading technology integrator providing solutions that improve the way people live, work, and communicate. We deliver one of the industry’s strongest and most innovative portfolios of communications, analytics, security, biometrics and technology solutions, with a special focus on safety, security, and efficiency. NEC Corporation of America is a wholly-owned subsidiary of NEC Corporation, a global technology leader with a presence in 160 countries and $25 billion in revenues. Address Website Social Networks | 629 |
 Nextiva
Nextiva provides cloud-based communications and collaboration solutions designed to simplify the way businesses communicate. Founded in 2006 on the principle of Amazing Service®, Nextiva serves more than 150,000 businesses in the United States from its headquarters in Scottsdale, Arizona. Learn more at www.nextiva.com. Address Website Social Networks | 1405 |
 NICE inContact
NICE inContact is the cloud contact center software leader, empowering organizations to provide exceptional customer experiences with the world’s No. 1 cloud customer experience platform, NICE inContact CXone™. CXone combines best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation to help companies act smarter and respond faster to consumer expectations. NICE inContact, a NICE company, is recognized as a market leader by Gartner, IDC, Frost & Sullivan, Ovum and DMG, and serves customers in more than 150 countries, including over 85 of the Fortune 100 companies. Address Website Social Networks Products/Services Offered
Products
| 1627 |
 Nokia
Address Website | 1227 |
 Sharpen Technologies Inc.
Sharpen Technologies is a cloud-based customer experience technology provider that offers an agent-first omni-channel contact center platform. Its solutions address decades-old agent issues responsible for poor customer experiences. Sharpen’s proprietary Agent Experience Score (AXS) gives contact centers a new way to measure and track not only performance but overall agent well-being. The company’s unique omni-channel approach gives agents a single interface for communicating across multiple channels. A global, cloud-native platform eliminates scalability issues while delivering mathematically unbeatable voice quality. Sharpen was founded in 2011 and is headquartered in Indianapolis, Ind. Address Social Networks Products/Services Offered
Products
| 1401 |
 Voyant
Address Website | 1600 |
 X2O Media, a STRATACACHE company
X2O Media provides technology and services for the emerging visual communications and real-time data visualization market. The award-winning X2O Platform represents a new category of communication tools that improve the way enterprises engage with their employees and build brand awareness. By extending standard digital signage, X2O Media's next generation corporate communications solutions reduce costs, drive safety and deliver corporate information and performance dashboards for intelligent targeting to audiences on the screens they use most - their desktop and mobile devices. Learn more at X2OMedia.com. Address Website Social Networks | 1835 |
 Yamaha Unified Communications
Audio and video conferencing solutions from Yamaha streamline collaboration and boost productivity wherever people need to speak openly, share freely and create exceptional things. Yamaha’s considered approach to building enterprise-grade microphone systems, conference phones, and video sound bars ensures exceptional audio quality, ease of connectivity and flexibility for meetings across the table or across the globe. With core tenets of simplicity, clarity and efficiency, Yamaha brings to unified communications a passion for sound and performance that has been creating excitement and inspiration for more than 130 years. Address Website Social Networks Products/Services Offered
Products
| 1027 |
 Yealink
Address Website | 805 |
| Company | Booth |
|---|---|
 Arkadin Cloud Communications
Arkadin is one of the world’s fastest growing Cloud Communications providers. We offer a wide range of solutions including Unified Communications--delivered via Microsoft Teams and Cisco WebEx Teams--and Virtual Events. These solutions are delivered in the Cloud for fast, scalable, global deployment. Arkadin’s mission is to lead companies to increased growth and success by delivering positive collaboration experiences. Address Website Social Networks Products/Services Offered
| 542 |
 Aryaka Networks
High-performance connectivity is the lifeblood of businesses amidst global competition. Aryaka was founded with a simple vision to deliver the best possible managed WAN connectivity to such global enterprises. With over 800+ customers worldwide and thousands of sites utilizing the Aryaka global network to deliver the best possible connectivity and application performance, Aryaka is the sought-after leader for WAN transformation, including managed SD-WAN initiatives for the global enterprise. Address Website Social Networks Products/Services Offered
Products
| 1304 |
 Aspect Software, Inc.
With software used by millions of agents every year and supporting billions of consumer interactions around the world, Aspect’s mission is to profoundly simplify and significantly improve customer engagement. Our solutions engage consumers, empower agents, improve quality, and lower the cost of delivering remarkable experiences. The native cloud customer self-service, contact center interaction management and workforce optimization capabilities are combined with next generation components while leveraging Aspect’s breadth and depth of proven technology. The robust, intuitive and beautifully-designed software, delivered via our cloud, private cloud and on-premises, provides everything needed to delight consumers and employees alike. Address Website Social Networks | 1836 |
 AudioCodes
AudioCodes designs, develops and sells advanced Voice over IP (VoIP) and converged VoIP and Data networking products and applications to Service Providers and Enterprises. AudioCodes is a VoIP technology market leader focused on converged VoIP & data communications and its products are deployed globally in Broadband, Mobile, Cable, and Enterprise networks. AudioCodes’ product range includes Media Gateways, Multi-Service Business Gateways, Session Border Controllers (SBC), Residential Gateways, IP Phones, Media Servers, and Value Added Applications. Address Website Social Networks | 827 |
 BICS
BICS is a leading global communications enabler bridging the telecom and digital world with a suite of strategic solutions to differentiate your Voice, Data, Messaging, Roaming, Security, Analytics, IoT deployment or Virtual Network offering in the face of dramatic market shifts. Our HQ is in Brussels, with offices across Europe, Asia, Middle East, Africa and the Americas. With a diverse and multicultural team of 500+ employees, we continuously strive to provide customers with the highest level of quality, reliability and interoperability. Address Website Products/Services Offered
Products
| 1633 |
 Bluescape
Bluescape, a leading collaboration workspace solution, enables companies to innovate, collaborate, and work together more efficiently. Its online whiteboard gives dispersed teams a visually-rich, interactive platform to work and share multiple third-party applications, documents, multi-media and web content simultaneously. Users can write, draw and add notes in real-time in the digital space to work more creatively in and beyond meetings. Founded in 2012, Bluescape is based in San Carlos, California and is a wholly owned subsidiary of Haworth. Address Website Social Networks | 1005 |
 Calabrio
Calabrio is revolutionizing the way enterprises engage their customers with Calabrio ONE, a unified workforce optimization (WFO) and employee engagement suite—including call recording, quality management, workforce management, voice-of-the-customer analytics, and advanced reporting—that records, captures and analyzes customer interactions to provide a single view of the customer, and improve the overall agent and customer experience. Address Website Social Networks Products/Services Offered
Products
| 733 |
 CLX Communications
Address Website | 2227 |
 CounterPath
CounterPath has revolutionized how people communicate in a BYOD and mobile workforce with Unified Communications and Collaboration solutions for SMBs and enterprises. From single locations to national and international chains, its flagship product, Bria, provides a VoIP communication solution that can span in-store, office, warehouse, and contact center locations. With tools for voice and video calling, messaging, and collaboration, staff can reach anyone, anytime, regardless of their location, and on any device. CounterPath’s award winning solutions provide an unparalleled user experience for today’s dynamic workforce, while solving corporate deployment and network security challenges for IT administrators. Address Website Social Networks Products/Services Offered
Products
| 1205 |
 GAI-Tronics Corporation
GAI-TRONCS®, a Hubbell Company, is the largest company focused on the communication needs of the world's industrial and commercial markets. Our IP solutions have removed the heavy audio cable from the equation and opened a seamless link between office and plant communications. Our HUBBCOM™ IP Devices provide aesthetically appealing communications in the form of sever-less intercom, point-to-point intercom/video, overhead speaker broadcasting, and web portal access. It additionally offers options for SIP telephone functionality and WiFi connectivity. HUBBCOM™ IP Devices provide reliable, seamless communications from the office to the harshest environments. See HUBBCOM™ products in booth #1733. Address Website Social Networks | 1733 |
 Infovista
Infovista, the leader in modern network performance on SD-WAN, provides complete visibility and control to deliver unmatched experiences on cloud-based applications – including UC and collaboration. At the core of our approach are data and analytics, to give you real-time insights and make critical business decisions. Application intelligence allows enterprise networks to positively impact employee productivity and elevate customer experience while reducing overall IT costs. Infovista offers a comprehensive line of solutions to more than 1,500 enterprises and service providers globally. Know Your Network with Infovista. Address Website Social Networks Products/Services Offered
Products | 1104 |
 iOFFICE
iOFFICE is the leading workforce-centric IWMS and the only 100% SaaS platform for the Digital Workplace. iOFFICE equips workplace leaders with the real-time data and mobile tools to plan for the future. iOFFICE HUMMINGBIRD is the first Employee Experience solution AND MOBILE APP, that allows employees to find, reserve, request and receive the spaces, people and events they need while automatically collecting BI. To learn how 1400 companies like Adobe, QVC, McKesson and more are creating the most productive workplaces on earth, visit www.iOFFICECORP.com. Address Website Social Networks | 2127 |
 IR
IR is a leading global provider of proactive experience management solutions for critical communications ecosystems. Prognosis for Unified Communications, Contact Center and IR Testing Solutions are the industry's preferred choice for ensuring the performance, availability and service quality of Unified Communications and Contact Center technologies from Cisco, Avaya, Microsoft Lync/Skype for Business, Oracle, Sonus, Verint and more. For further information on IR, visit www.ir.com Address Website | 633 |
 Konftel
Konftel is a leading company within collaboration endpoint solutions. Since 1988, our mission has been to help people in businesses around the world to have meetings regardless of distance. We know that remote collaboration is a smooth way to save time, money and contribute to a more sustainable world. Crystal clear audio and a sharp video image are essential for efficient meetings, this is why we only focus on cutting-edge technology. Our audio technology OmniSound® is built into all Konftel Conference phones and devices, sold globally under the Konftel brand and our headquarter is based in Sweden. Address Website Social Networks Products/Services Offered
Products
| 1942 |
 Lifesize
Address Website | 1233 |
 Metaswitch Networks
Metaswitch is the world’s leading cloud native communications software company. The company develops commercial and open-source software solutions that are constructively disrupting the way that service providers build, scale, innovate and account for communication services. By working with Metaswitch, visionary service providers are realizing the full economic, operational and technology benefits of becoming cloud-based and software-centric. Metaswitch’s award-winning solutions are powering more than 1,000 service providers in today’s global, ultra-competitive and rapidly changing communications marketplace. For more information, please visit www.metaswitch.com. Address Website | 1001 |
 MiaRec
MiaRec, Inc. is a global provider of comprehensive Call Recording and Workforce Optimization solutions for contact centers and enterprises. MiaRec, Inc. offers advanced contact-center functionality such as Call Recording, Live Monitoring, Reporting, Speech Analytics, Screen Capture, and Agent Evaluation as an integrated all-in-one solution for optimizing contact center operations and improving customer experience. Address Website Social Networks Products/Services Offered
Products
| 1533 |
 Nectar Services
Nectar’s Unified Communications Performance Management solutions deliver exceptional application, network and endpoint health and performance management. Nectar delivers the promise of UC with the most comprehensive multi-vendor UC network monitoring, diagnostics and reporting solutions for Cisco, Microsoft Skype for Business/Teams and Avaya. Nectar has revolutionized the way in which contact centers, enterprise businesses and service providers manage their UC voice, video and collaboration networks. Address Website Social Networks | 927 |
 Noble Systems
Address Website | 1532 |
 Nureva
Visit booth 1732 to learn about a groundbreaking new audio conferencing capability from our Microphone Mist™ technology, as well as new integrations with Zoom Rooms, Intel Unite® and more. And, of course you can hear a demo of our HDL300 system. Our customer base is growing fast thanks to our disruptive approach and our success in creating simple solutions that make working together easy, whether everyone’s in the same room or spread around the world. Address Website Social Networks Products/Services Offered
Products
| 1732 |
 NVT Phybridge
NVT Phybridge is the leader in Power over Long Reach Ethernet (PoLRE) using Modern LAN principles and SmartPathPoE™ technology to make IP connections efficient and cost-effective. Our CHARIoT Series of switches help customers modernize to an IP based network, transforming the existing or new infrastructure into an IP path with power. We are a North American-based technology company with global reach dedicated to practical innovation. Our number one priority is bringing innovative and affordable solutions to market that are technologically advanced as well as practical for the customer. Address Website Social Networks Products/Services Offered
Products
| 1832 |
 PathSolutions
Address Website | 1437 |
 Plivo
Plivo is a cloud-based communications platform that enables businesses to connect, engage and interact with their customers. Plivo simplifies the notorious complexity of telecom by offering simple and enterprise grade building blocks, allowing customers to integrate phone calls, text messages and other communication functions into applications. Plivo's infrastructure handles billions of voice calls and messages every year from businesses around the world. Plivo headquarters are in San Francisco, CA. Address Website Social Networks Products/Services Offered
| 1433 |
 QSC, LLC
Address Website Social Networks | 801 |
 Red Box
Red Box is the leading dedicated voice specialist, empowering organisations to capture, secure and unlock the value of enterprise wide voice. With the most open and connected platform, we capture and transcribe voice communications from over 55 systems (new and legacy), across global enterprises and SMEs. Our customers retain complete data sovereignty and we connect them to the broadest partner ecosystem to maximise the value of captured voice data. Trusted by leading organisations across financial, contact centre, government and public safety sectors we capture and secure millions of calls daily for over 3,000 customers around the world. Address Website | 732 |
 SecureLogix
SecureLogix delivers a unified call security and authentication solution to enterprise, federal and military markets worldwide. Real-time security policy enforcement capabilities prevent call-level attacks, fraud, and service abuse and disruption. Cloudbased, automated call authentication and spoofing detection services increase contact center security, improve customer experiences and lower contact center costs. Our patented solutions, developed in partnership with the U.S. Department of Homeland Security, have filtered and secured billions of calls over the past 15+ years for some of the world’s largest corporations and military installations. For more information, visit SecureLogix on the Web at www.securelogix.com. Address Website Social Networks | 1607 |
 Sennheiser Communications
Sennheiser is among the world’s leading manufacturers of headphones, microphones, wireless transmission systems and high-quality headsets for business and entertainment. Our speakerphones and wired/wireless headsets for mobile phones, contact centers, offices and Unified Communications professionals are the result of Sennheiser’s focus on sound leadership, quality design and user focus. Address Website Social Networks | 707 |
 ServiceNow
ServiceNow makes work, work better for people. Our cloud-based platform and products streamline and simplify how work gets done. We deliver digital experiences that help people do their best work fast, creating great employee and customer experiences. ServiceNow (NYSE: NOW) works for you. To learn more, visit servicenow.com. Address Website Products/Services Offered
Products
| 1632 |
 Shure
Address Website | 637 |
 Smooch.io
Smooch connects any customer experience software to all the world's messaging channels for a more human customer experience. Smooch allows businesses and their customers to communicate through popular messaging channels like Facebook Messenger, WhatsApp, WeChat, Viber, Telegram, LINE, Twitter DM, SMS and RCS, in addition to the business’ website and mobile app. Smooch integrates with a business’ existing customer engagement software so businesses can maintain a single conversation with customers on whichever channels they prefer. Address Website Social Networks Products/Services Offered
| 2315 |
 StartMeeting
StartMeeting®, running on the world’s second largest audio conferencing network based on call volume, offers businesses and enterprises professional-grade conferencing and collaboration features with a game-changing number of participants at a fraction of the price of our competitors. At StartMeeting, we believe conferencing should be limitless and empower you with all the tools, connections and reliability you need to thrive, no matter what your business size. Visit www.startmeeting.com to learn more and sign up for a free 30-day trial to see for yourself how StartMeeting is redefining the conferencing industry. Address Website | 2207 |
 Symbee
Symbee is a new breed of developers and consultative experts; obsessed with delivering business outcomes that are focused on the Agent and Customer experience. Proudly built in the USA, Symbee’s solution suite builds connections between customers & businesses. Symbee solutions are designed to protect current investments while providing a path to leading edge customer engagement applications. Our core belief is that, great customer engagement starts by empowering the agents and business owners with solutions. Our Omni channel allows customers to engage on any media, anytime and anywhere; Symbee Connect is the connected fabric that brings it all together. Address Website Products/Services Offered
Products
| 2213 |
 Symphony
Address Website | 319 |
 T1V
T1V is a visual collaboration company specializing in multitouch, multiuser software for enterprise and education markets. The company’s collaboration platform includes ThinkHub® multitouch collaboration, ViewHub™ wireless presentation, and AirConnect™ mobile app - all working cohesively to support a seamless, intuitive user experience for both in-room and remote participants. T1V’s suite of collaboration software represents total meeting room solutions that are easy to deploy and use. All T1V solutions are Built for BYOD™ (bring your own device) to support the many devices, programs, and platforms of today’s meeting and learning environments. To learn more, visit t1v.com. Address Website Social Networks Products/Services Offered
Products | 1201 |
 TetraVX
TetraVX is a unified communications and collaboration (UCC) company that specializes in the delivery of cloud-based solutions. TetraVX understands every component of making a cloud UCC solution successful and provides specialized services designed to create better quality connections between employees, partners, and customers. With a product-neutral, consultative approach, TetraVX can deploy, integrate and support three industry-leading products either on-premise, in the cloud, or as a hybrid. By integrating new feature-rich, cloud platforms with current IT infrastructure and business applications, TetraVX can provide a truly customized solution for your unique UCC vision. Address Website Social Networks Products/Services Offered
Products
| 1305 |
 thinQ
thinQ offers complete control over every aspect of a business' inbound and outbound voice traffic. With an innovative Least Cost Routing (LCR) engine and the industry's only Toll-Free LCR, thinQ enables companies to take advantage of optimized calling rates across multiple providers with disaster recovery, load balancing and call analytics baked into the software. Origination services also allow companies to order both local and Toll-Free numbers and enable SMS/MMS, CNAM, LRN functionality, and more. Address Website Social Networks Products/Services Offered
Products
| 2415 |
 TTEC Technology Limited
Address Website | 1727 |
 Unimax
Address Website | 832 |
 Vbrick
Vbrick offers the most scalable and secure enterprise video platform on the market. Their Rev solution enables organizations to easily and quickly adopt video across the enterprise. Organizations that adopt Vbrick can fulfill use cases across the spectrum, from CEO all hands meetings to team broadcasts to video streaming ‘office hours’ on the live streaming side, to innovative uses of recorded videos for sales and marketing, training and compliance, security, and user generated content – all with an ease and at a scale unprecedented in the industry. Address Website Social Networks Products/Services Offered
Products
| 206 |
 Verint
Verint® (Nasdaq: VRNT) is a global leader in Actionable Intelligence® solutions with a focus on customer engagement optimization, security intelligence, and fraud, risk and compliance. Today, over 10,000 organizations in more than 180 countries—including over 85 percent of the Fortune 100—count on intelligence from Verint solutions to make more informed, effective and timely decisions. Learn more about how we’re creating A Smarter World with Actionable Intelligence® at www.verint.com. Address Website Social Networks Products/Services Offered
| 1501 |
 VOSS Solutions
VOSS Solutions provides multi-vendor UC management and migration technology to automate and simplify the challenge of operating today's increasingly sophisticated communications environments. VOSS-4-UC can be consumed on premises or in the cloud, and helps customers to design, deploy, operate and optimize the most advanced UC environments. VOSS MiGR8-2-UC is a highly sophisticated product that uses a revolutionary methodology to help organizations rapidly and efficiently migrate large volumes of users, devices and UC services. VOSS technology has been deployed by over 130 cloud service providers and prominent enterprise organizations across the world. www.voss-solutions.com. Address Website Social Networks Products/Services Offered
Products
| 932 |
 Voxbone
Build your best business communications with Voxbone. Increase the efficiency of your comms with our agile, reliable and global cloud voice and messaging services that let you reach customers wherever they are. By consolidating in the cloud with a single SIP connection from Voxbone, you can halve the cost of your comms. Our elastic voice and messaging gives you local presence on demand across 93% of the global economy. Our services are fully compliant in every market, providing long-term availability and carrier-grade quality in 65 countries for your peace of mind. The best business communications are built with Voxbone. Address Website Social Networks Products/Services Offered
Products
| 1111 |
| Company | Booth |
|---|---|
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911 Secure LLC
911 Secure was founded because the need for a comprehensive, affordable, easy to use Enhanced 911 solution is essential. By focusing on only E911, 911 Secure is able to ensure that all of their attention and product development is always pushing forward to the same goal. They believe in old fashion customer service. This is extremely important to them, due to the fact that their business is about saving lives. 911 calls are the most important calls that will ever be processed by a call server. We are excited to help organizations protect their employees and visitors. Be Secure Today! Address Website Social Networks Products/Services Offered
Products
| 2411 |
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Aceyus
Aceyus, the expert in Contact Center technology, unifies multi-platform/omni-channel data through highly customizable dashboards and optimized reporting. As companies embrace new digital channels Aceyus is at the center, keeping the focus Customer Experience with a goal of increasing satisfaction, employee engagement and bottom line profitability. Address Website Social Networks | 1238 |
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Agora.io
Agora.io offers a suite of APIs and other building blocks that allow developers to embed real-time voice, video, and interactive broadcasting functionality to any web or mobile app. With the Agora platform, developers can leverage embedded communications to draw large audiences and increase user engagement and stickiness with real-time, low latency video. Address Website Social Networks Products/Services Offered
Products
| 2417 |
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Algo Communication Products Ltd
Algo offers IP solutions for voice paging, door intercom, visual alerting, loud ringing, and emergency notification. Secure SIP and multicast support simplify large scale deployments for public address and alerting in sectors such as education, manufacturing, retail, distribution and transportation. Certified SIP compatibility with leading premise and cloud UC platforms along with TLS security assures safe and seamless integration while wideband G.722 support provides crisp clear audio. Visit us to see and hear the difference. Address Website Products/Services Offered
Products
| 1100 |
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Altia Systems
Altia Systems is a venture-backed company based in Cupertino, CA., and is the creator of the PanaCast system and software products. PanaCast 3 delivers a 180° wide field of view, which replicates the natural human visual perspective. Funded by Intel Capital and other leading investors, Altia Systems' PanaCast 2, 2s, and Live systems deliver real-time 180° Panoramic-4K, Panoramic-5K and 4K 3D video streams from integrated, synchronized and optimized multi-camera arrays. Address Website Social Networks Products/Services Offered
Products
| 2302 |
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AtlasIED
We are a global electronics manufacturer providing comprehensive audio solutions for commercial business environments. We save organizations time and money with effective use of audio communication systems, while also helping to maintain a safe work environment. This is accomplished with our industry-leading mass notification, life safety, VoIP and speech privacy systems. Our technologies seamlessly interface and integrate into existing and future analog and IT-based infrastructures. Our systems are used by the largest enterprise businesses such as Fortune 1000 companies, schools, universities, manufacturing plants, public transportation hubs, sports arenas, hospitals, hotels, and large retail chain stores. Address Website Social Networks | 1301 |
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Audinate
Visit the Dante AV Networking Pavilion (booth 535) and join Audinate, Sennheiser, Bose and SoundTube to learn how AV-over-IP Is making corporate audio-visual systems easier to use, easier to manage and easier to scale. Dante is built upon robust IT standards and distributes high quality audio and video throughout rooms and buildings using an existing IP network. Dante replaces analog and USB cabling, routing AV signals with a mouse click. Dante is the leading AV-over-IP platform with over 1700 products from over 400 manufacturers, and is used extensively throughout campuses, boardrooms and conference rooms worldwide. Address Website Social Networks | 535 |
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Auditmacs
Auditmacs provides clients with a broad range of communications lifecycle management services that supports all IT, telecom, and mobility users. Our experts in telecom & mobile device logistics will integrate all CLM services, including service desk solutions, ITEM, Asset Management, Procurement and Deployment Services, and all solutions for MDM Management, to allow for total visibility across the entire communications lifecycle. Auditmacs offers full ITAD Services with R2 Certification & NIST & DOD Compliant Data Sanitization Services. From cradle to grave Auditmacs offers complete solutions for all of your communications needs. Address Website Social Networks Products/Services Offered
Products | 742 |
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AVI Systems
Organizations who value the power of visual communications, trust AVI to enable people and teams to communicate their critical ideas. AVI technologies accelerate decision making, improve human interactions and create immersive digital experiences Address Website Products/Services Offered
Products
| 1442 |
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Avocor
Address | 1302 |
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Bicom Systems
Since 2003 Bicom Systems has been researching and integrating innovative Open Source Telephony Projects to commercialize by unifying it with its suite of Telecoms Management Softwares. By unifying the best of open standards telephony and its own proprietary software Bicom Systems provides SMBs, Enterprises, and Governments worldwide with turnkey solutions that take into account clients’ exact needs within a very cost-effective framework. This mix takes the best of royalty-free software, vibrant open-source communities, available custom development backed up by accountable and professional support services brought together with commercially coded Management Tools. Warranted and supported – a safe choice for all organizations. Address Website Social Networks Products/Services Offered
Products
| 2311 |
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BlueJeans
BlueJeans is the meetings platform for the modern workplace and the first cloud service to connect desktops, mobile devices and room systems in one video meeting. Thousands of companies from growing businesses to Fortune 500 leaders use BlueJeans every day for video, audio and web conferencing meetings and large interactive events, so people can work productively where and how they want. For more information, visit www.bluejeans.com. Address Website Social Networks Products/Services Offered
Products
| 913 |
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Bold360 by LogMeIn
Bold360 is the ultimate engagement solution delivering the richest customer profiles and fastest time-to-value. By leveraging the power of AI, Bold360 helps personalize and enhance every engagement – no matter where it takes place – allowing companies to deliver better and more consistent customer experiences seamlessly across both A.I. and agent-based interactions. Bold360 delivers groundbreaking intelligence with out-of-the-box simplicity and helps agents do what they do best – be human. For more information, visit www.bold360.com. Address Website | 1438 |
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Bridge Communications
Bridge Communications is the developer of the Bridge Operator Console for Microsoft Skype for Business (Lync), Cisco CUCM and RingCentral solutions. Our software provides powerful, affordable and scalable call handling. Bridge Operator Console solutions are designed to help get the most out of your UC investment. Our intuitive design makes them incredibly easy to use. Our Operator Consoles offer a robust feature set, combining call control with presence monitoring. All at an affordable price with features that will blow you away! Our philosophy is simple. We listen to our resellers and customers and develop solutions that exceed their expectations. Address Website Social Networks Products/Services Offered
Products
| 2309 |
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Broadata Communications, Inc.
Address Website | 1044 |
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Call Criteria
Call Criteria provides comprehensive 3rd party quality assurance services combining state of the art voice-to-text technology with human analysts to evaluate agent performance for customer / agent interactions in order to maximize compliance and script adherence. Whether your QA needs revolve around calls, emails, texts, chats or otherwise, Call Criteria’s algorithmic and data driven approach allows for a highly dynamic and customizable platform, while maintaining a manageable and user friendly UI for quick adoption and integrated coaching facilitation. Address Website Social Networks Products/Services Offered
Products
| 737 |
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Call Insight
Address Website | 842 |
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CallN
CallN provides powerful speech analytics, call reporting business intelligence and call recording on virtually any VoIP based telephony. CallN provides voice transcription, sentiment analysis, topic, and keyword analysis, user/agent automated scoring and much more. This allows enterprise customers to get insight into their customers and allow improvement of employee performance. CallN can truly give you a business edge. Address Website Products/Services Offered
Products
| 2300 |
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Cato Networks
Cato Networks, the cloud-native carrier, connects enterprise locations, users and cloud resources into a global, secure, and optimized cloud-based network with built-in SD-WAN, network security, and WAN optimization. Unlike legacy telcos, Cato is agile, affordable, simple to deploy, and quick to adapt to changing business needs. Using Cato, customers can cut MPLS costs, improve performance between global locations and to cloud applications, eliminate branch appliances, provide secure Internet access everywhere, and seamlessly extend the WAN to mobile users and cloud resources. Address Website Social Networks | 1245 |
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ClearOne
Address Website | 1039 |
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Cloudpipes
Address Website | 2222 |
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Compunetix, Inc.
Compunetix is the leading developer of converged VoIP, voice, video and data collaboration and conferencing applications for service providers, government and corporate enterprise markets. The ConferenceManager™2, Summit Olympus™ and EVERGREEN™ platforms seamlessly bridge networks and users, enabling powerful collaboration. Combined with world-class support and innovative professional services, Compunetix delivers the right solution, every time. Address Website | 901 |
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Concentrix
Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. From more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiation through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. Address Website Social Networks Products/Services Offered
Products
| 1642 |
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CXtec
CXtec maximizes value throughout technology life cycles. Our life cycle management offerings focus on IT asset disposition, new and certified pre-owned infrastructure hardware, high-performance data center cabling, professional services, and third-party maintenance. As North America’s largest secondary hardware provider, our brands include: equal2new® certified pre-owned networking and voice equipment; RapidCare® third-party maintenance; and MindSafe™ data sanitization and destruction services. Atlantix Global Systems, a division of CXtec Inc., provides safe, secure IT asset disposition services. CABLExpress®, a division of CXtec Inc., manufactures high-performance data center cabling products. ? Address Website | 936 |
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Cyara
Address Website | 1843 |
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CyberData
CyberData Corporation, based in Monterey, CA, is a leader in designing and manufacturing innovative SIP-enabled VoIP endpoints for SMB, healthcare, education, and the public/private sector. Our focus is on delivering cost-effective paging, notification, two-way communication and secure access control endpoints. As an OEM, our vertically integrated design and manufacturing process delivers cost-effective products that are known for sensible functioning, inter-connectivity, quality and durability. Address Website Social Networks Products/Services Offered
Products
| 1202 |
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DB Communications
Address Website | 1738 |
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DeciZone.com
[ PLEASE_CALL: 650_395_8442____________ To Schedule_DEMO at EnterpriseConnect2019 and Discount_Code, EMAIL: [email protected] or____________ VISIT: www.DeciZone.com____________ INTRO : bit.ly/decizone-intro ]____________ DECIZONE.COM IS A PLATFORM FOR STREAMLINING DECISION_MAKING USING INTERACTIVE_NAVIGABLE_FLOWCHARTS____________ DeciZone Automates Global, 24x7 experience for your customer_service, troubleshooting, IT_support, Policy_administration, Compliance, HR_processes, Best_practices and Guidelines.____________ Once a process is represented as simple_DeciZone_flowchart, DeciZone_platform will enable all your audience to literally 'Walk_Through' just_the_relevant_branches of your process_flowchart in less_than 30_Seconds using any_size_browser and deliver a full_transcript of their interaction, automatically_saved in your email_or_CRM.____________ LIVE_DEMO: http://bit.ly/Should-You-Patent-Your-Idea ____________ __ENABLE__CONFIDENT__DECISIONS__ __________DeciZone.com___________ Address Website Social Networks Products/Services Offered
Products
| 1539 |
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Desk Phone Designs
Desk Phone Designs creates injection-molded, snap-on phone covers designed to fit numerous business-phone models. Our patented, hydro-graphic, custom surface-decoration technology provides the latest and most popular patterns and natural designs. Phone covers can be decorated or personalized with choice of colors, designs, logo's, and other personalization. Industries served: Healthcare, Hospitality, Retail, Automotive Industry, and all business office environments. Address Website Products/Services Offered
Products
| 2301 |
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Dialpad
Dialpad’s mission is to make business communications great. Built on the Google Cloud Platform for unmatched security, reliability and scale, Dialpad’s product suite covers the full range of modern business communications needs with Dialpad, UberConference and Call Center solutions all powered by VoiceAI. Today more than 55,000 of the world’s most innovative businesses use Dialpad and its seamless integrations with Google G Suite and Microsoft Office 365 to collaborate and be more productive. Address Website Social Networks Products/Services Offered
Products
| 2224 |
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Eastwind Communications
As certified partners of Ribbon, Oracle, and Dialogic, Eastwind extends enterprise voice operations staff with US-based, certified engineers. With experience working with Tier 1 financial institutions and call centers, Eastwind offers 7x24 operational support and professional services for private and public cloud (AWS, Azure, and Google) deployments plus Microsoft Teams integration. Eastwind also offers both CapEx and OpEx models for session border controllers, dial plan management, and security. By leveraging a senior engineering team spread across multiple customers and projects, Eastwind can help enterprises reduce staff costs, speed delivery of new services/capabilities, and improve system reliability. Address Website | 1443 |
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eGain
eGain customer engagement solutions make digital transformation easy for leading brands. Based on a unified omnichannel platform for AI knowledge-powered customer engagement, our top-rated cloud applications for web, mobile, social and contact centers help deliver connected customer journeys across touchpoints, while enabling the business to optimize those journeys and contact center performance. Address Website Social Networks Products/Services Offered
| 1103 |
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Embrava
Embrava exists to help organizations protect its most valuable asset: the time of its employees. Through innovative hardware and software solutions, we help companies implement smarter workspaces that foster employee productivity and collaboration. - Availability Display - Contact Center Optimization - Desk Booking Solutions - Embrava Flow Technology Address Website Social Networks Products/Services Offered
| 939 |
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Enghouse Interactive
Enghouse Interactive strives to be the world’s most reliable contact center technology provider. Our technology transforms contact centers into a growth engine for businesses globally. Businesses can leverage their contact centers to extract powerful insights, captured from the voice of the customer, to help increases customer retention, uncovers product opportunities, help to understand buyer personas and identify new revenue opportunities. Address Website Social Networks Products/Services Offered
| 1840 |
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Epsilon / AMS-IX
AMS-IX is a not-for-profit association operating multiple independent Internet Exchanges around the world. With its innovative platforms, AMS-IX delivers high quality interconnection services and solutions to a wide range of businesses worldwide. Epsilon serves network-centric businesses around the world, enabling customers and partners to move with new agility and efficiency when connecting and optimising services and applications. The company offers an SDN platform, Infiny, that combines on-demand infrastructure, automation, a web-based portal and APIs to give partners friction-free access to global connectivity. Address | 2308 |
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Evoko Unlimited
We really love meetings, getting together and making things happen. Evoko are Swedish, design-driven innovators dedicated to making professional gatherings smoother, more cost-efficient and stylish. We aspire to give you the tools to make every meeting magnificent. Since 2010, Evoko Room Manager has taken the hassle out of room bookings. The original touch-screen solution for all your meeting rooms. No more double bookings, confusion and interrupted meetings. Evoko Pusco is a complete, all-in-one system made to improve public space communication. All aspects of public space communication have been merged into one simple and smart solution. Address Website Products/Services Offered
Products
| 543 |
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FaxSIPit Services
Address Website | 436 |
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Fontel Inc.
Fontel, Inc. is a specialty wholesale distributor of voice, video, and data communication products, specializing in peripheral end-point devices. Fontel is committed to offering a high quality, yet competitively priced, portfolio of voice, video, and data products to dealers, resellers, and installers of voice, video, and data communication systems. Fontel’s staff provides exceptional service and support, allowing customers to offer efficient and timely service to their end-user accounts. Address Website Products/Services Offered
| 1105 |
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Gridspace
Address Website | 943 |
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HCL Americas Inc.
HCL Technologies is a $8.5 billion, next-generation global technology company that helps enterprises reimagine their businesses for the digital age. We offer an integrated portfolio of products, solutions, services, and IP through our Mode 1-2-3 strategy, built around Engineering Services, Digital, IoT, Cloud, Automation, Cybersecurity, Analytics, Infrastructure Management amongst others. We combine accelerated product development, innovative go-to-market, adoption of new technologies, agile and industrialized service delivery to deliver a world class customer experience. We serve multiple engineering verticals, leveraging cross-industry best practices, thereby becoming the preferred engineering partner of top global RnD corporations. Address Website Social Networks Products/Services Offered
Products | 833 |
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Hive Streaming
Hive Streaming provides efficient and secure software-based video delivery solutions for organizations who embrace video in corporate communication. Our service enables enterprises to leverage their existing investment in hardware and bandwidth so their employees can view high-quality on-demand and live video on their own devices. Hive Streaming seamlessly integrates with leading enterprise video management and conferencing platforms. Hive Insights, our intuitive reporting and analytics package, enables intimate control and knowledge of video networking and viewer experience. We play an integral role in the video delivery and networking infrastructure of Fortune 500 companies across the globe. Address Website Social Networks Products/Services Offered
Products
| 1400 |
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HP
Address Website | 2405 |
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IBM Watson Media
Address Website | 1945 |
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ICMI
ICMI has been at the forefront of improving customer experiences for over 30 years. We are 100% focused on empowering contact center professionals to improve their skills, advance their career, and enhance the performance of their organizations. More than 50,000 organizations worldwide have joined ICMI on a collective journey to elevate the customer experience through training, events, consulting and information resources. Address Website Social Networks Products/Services Offered
Products
| 1542 |
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IMImobile
IMImobile is a cloud communications software and solutions provider that enables companies to use mobile and digital technologies to improve and automate customer experience and engagement. IMImobile's cloud software platform manages over 42 billion messages and 44 billion commerce transactions a year across the world. Organisations that trust us to deliver smarter digital customer engagement include Centrica, AA, O2, EE, BT, Foxtons, Pizza Hut, Vodafone, AT&T, three of the major retail banks in the UK and public sector organisations in India, US & the UK. IMImobile is headquartered in London with offices in Hyderabad, Little Rock, Toronto, Dubai & Johannesburg. Address Website Social Networks | 1936 |
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Impact Technologies
Impact Technologies solves complex problems through intelligent, creative application of technology. Our innovative solutions deliver easy-to-use, easy-to-understand approaches to solve today’s complex challenges. Traffic Analyst minimizes the effort and cost of operating voice networks. OnTraQ Plus maximizes contact center performance by empowering staff to tailor desktops and analytics to their workflows and personal style. DAKS streamlines operational workflows with mission-critical collaboration and multi-modal notification. Address Website Social Networks Products/Services Offered
Products
| 1343 |
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INE
Address Website | 745 |
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Jacada
Jacada’s automation expertise and IP within customer operations continues to deliver end-to-end customer service automation solutions to global enterprises helping them move further down an autonomous CX path. From guiding the contact center agents and automating their manual tasks to fully automated self-service solutions, Jacada automates interactions while improving customer experience. Our 27 years of experience in automating customer service processes for global enterprises, together with proven outcome-focused integration capabilities, enable worry-free deployments with lower Total Cost of Ownership. Founded in 1990, Jacada operates globally. More information is available at www.Jacada.com. Address Website Social Networks Products/Services Offered
| 744 |
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JPL
JPL Telecom is a designer and manufacturer of professional headsets committed to revolutionizing the communications industry by creating premium solutions for people worldwide with an environmental drive. At JPL we endeavour to create our headset solutions for the end user offering a headset solution that is high quality, reliable, comfortable and fair priced. Our mission is to create strong relationships with our partners offering a unique range of professional and sustainable headsets, extensive support that streamlines their offerings and increases sales success. Please visit www.jpltele.com for more information Address Website Products/Services Offered
Products
| 838 |
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Kaltura Inc.
With the mission to power any video experience, Kaltura’s online video platform is deployed globally across thousands of enterprises and organizations, engaging millions of employees at work and remotely. Kaltura brings innovative video solutions to enterprises, helping our clients harness video along the employee life cycle from hiring through learning & development, training, leadership communications, and collaboration. Our live and on-demand video products include a market-leading video portal, webcasting, video capture solution, integrations with leading enterprise platforms, and more to support today’s digital workplace. Address Website Social Networks Products/Services Offered
Products
| 227 |
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Kaptivo
Kaptivo digitally connects a universal communication tool--any whiteboard becomes a digital collaboration medium everyone can afford, making meetings, lectures or anything involving a whiteboard better. Secure and integrated with all major collaboration, video conferencing and lecture capture systems, Kaptivo transforms workplaces for creative, executive, financial, engineering, technical and other teams at businesses, schools and organizations of all sizes. Address Website Social Networks | 1239 |
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KHOMP
Khomp is a company focused on development of hardware and software for computer and telephony integration, call center applications, voip gateways and SBCs, recognized by quality and technology of its products. Address Website Social Networks | 1243 |
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Kollective Technology, Inc.
Kollective is a cloud-based, smart peering distribution platform that accelerates content delivery to the edge of the enterprise while minimizing network congestion. From live or on-demand videos, to major operating system updates and the delivery of critical patches, Kollective keeps your network connected and secure without impacting critical business applications. Address Website Social Networks Products/Services Offered
Products
| 1038 |
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Kurmi Software
Kurmi Software provides an operations management and migration platform for Enterprise Communications infrastructures, that automates user provisioning and day-to-day administration. Kurmi has developed built-in connectors with the leading Unified Communications and Contact Center vendors (Cisco, Microsoft, Alcatel, Genesys, Avaya) providing enterprises and service providers with a single point of control to streamline the management of their infrastructure. With advanced automation and integration capabilities, Kurmi delivers a strong reduction of operations costs while offering a “consumer grade” experience to UC administrators and end-users. Address Website Social Networks Products/Services Offered
Products
| 1935 |
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Lightstream Communications
As an AWS Advanced Consulting Partner, Lightstream supports organizations in addressing, designing, and managing AWS cloud migration and security plans. Our team of experts provide a full portfolio of services including AWS Analytics, AWS Cloud Optimization, AWS Consolidated Billing Services, AWS Direct Connect, AWS CloudFront, AWS Chatbot Solutions, and Amazon Connect. Address Website | 2303 |
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LogiSense Corporation
LogiSense provides licensed and Software-as-a-Service (SaaS) usage rating, mediation and subscription billing solutions to accelerate business growth for UCaaS, Telecom, Enterprise and the Internet of Things marketplace. LogiSense’s carrier-grade solutions are built on its proprietary, real-time usage rating and subscription billing platform. The LogiSense billing solution provides the flexibility and scalability to address the service, billing, and back-office realities facing today’s rapidly-evolving communications service providers. Founded in 1998, LogiSense currently enables service provides across the globe with a platform that processes billions of usage events, and subscriptions per month. Address Website Social Networks Products/Services Offered
Products
| 2312 |
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LoopUp
LoopUp is a premium remote meetings solution that makes it easier for professionals to collaborate in real time. Our simple interface guides users through an intuitive experience – no training required. We focus on delivering a reliable, high quality audio and visual experience on every call. Hosts can always see ‘who just joined’ and ‘who’s speaking’, overcoming the security flaws that are inherent to dial-in conference calls. Whether you’re creating a first impression or negotiating a multi-party deal, making everyday decisions or connecting with colleagues around the globe, LoopUp keeps you focused on business, not the meeting. Address Website Social Networks Products/Services Offered
Products
| 1644 |
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Lucidchart
Address Website | 844 |
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Martello Technologies
Martello Technologies Group Inc. (TSXV: MTLO) brings clarity to complex digital environments and control of evolving technologies. Our solutions monitor, manage and optimize the performance of real-time services on cloud and enterprise networks, while giving IT teams and service providers control and visibility of their entire network infrastructure. Martello’s products include SD-WAN technology, performance management software, and the Savision service-oriented IT monitoring software. Martello Technologies Group is a public company headquartered in Ottawa, Canada with offices in Montreal, Amsterdam, Paris, Dallas and New York. Address Website Social Networks | 739 |
 Mavenir
Mavenir is the industry’s only 100% software-based, end-to-end, Cloud Native Network Software Provider, purpose-built to redefine network economics for Communication Service Providers. Our innovative solutions pave the way to 5G, leveraging industry-leading firsts in VoLTE, VoWiFi, Advanced Messaging (RCS), Multi-ID, vEPC and vRAN. Mavenir accelerates network transformation for more than 250+ CSP customers in over 130 countries, serving over 50% of the world’s subscribers. With solutions that propel NFV evolution to achieve web-scale economics, Mavenir’ solutions drive cost reduction, revenue generation and revenue protection. Address Website Social Networks Products/Services Offered
| 2419 |
|
Mio
Based in Austin, Texas, Mio powers seamless communication between Slack, Microsoft Teams and Webex Teams. Mio's technology solves a common problem that exists within modern enterprises today: too many siloed messaging apps. Mio keeps teams in sync by enabling employees to chat directly or in groups, share files, edit messages, and more - all from their tool of choice. Ready to sync your teams? Come meet our team in booth 2314 and let us show you a demo. We look forward to connecting with you! Address Website Social Networks Products/Services Offered
| 2314 |
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Mutare
Mutare Means Change. For three decades, we’ve been empowering organizations to re-imagine a better way to connect with each other. Today, through our transformative digital voice and text messaging solutions, we make communications with colleagues, customers and prospects simple, secure and effective. Address Website Social Networks | 1000 |
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MXL Microphones
MXL is a leading manufacturer of professional communications hardware for meeting rooms, web conferencing, and huddle rooms. MXL's award winning AC-Series USB microphones are renown for providing crystal-clear speech intelligibility and user-focused design. For more information, visit www.mxlmics.com. MXL Microphones is a division of Marshall Electronics, Inc., headquarters in Torrance, California. For more information, visit www.marshall-usa.com. Address Website Social Networks Products/Services Offered
| 1138 |
|
NetSfere
Address Products/Services Offered
Products
| 2321 |
|
Newline Interactive
Newline Interactive is a manufacturer of award-winning interactive displays, intuitive software, and other interactive innovations to improve efficiency and increase productivity in the workplace. We are a leading provider of software and hardware that helps people and organizations find ways to be more successful, more efficient, more collaborative, and find more enjoyment in their work. Newline continues to push the envelope of technology, and has set the foundation to become the worldwide leader in interactive displays. Address Website Social Networks Products/Services Offered
Products
| 2203 |
|
NIX United
We develop custom software solutions built on a committed end-to-end development cycle. Functioning as your extended team, we apply our technical knowledge and expertise to help you become the industry leader. Address Website Products/Services Offered
Products
| 1142 |
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No Jitter/Enterprise Connect
Featuring live Caricaturist Doug Shannon, conference attendees can pick up their official conference t-shirt in addition to being the location of the passport challenge prize redemption. Website Social Networks | 1619 |
|
Nuance Communications
Nuance Communications, Inc. is the pioneer and leader in conversational AI innovations that bring intelligence to everyday work and life. The Company delivers solutions that can understand, analyze and respond to human language to increase productivity and amplify human intelligence. With decades of domain and artificial intelligence expertise, Nuance works with thousands of organizations - in global industries that include healthcare, telecommunications, automotive, financial services, and retail - to create stronger relationships and better experiences for their customers and workforce. For more information, please visit www.nuance.com. Address Website Social Networks Products/Services Offered
| 1637 |
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NWN Corporation
Address Website | 2201 |
|
Omilia
Omilia’s Omnichannel Virtual Assistant platform provides a seamless human-like end-to-end conversational experience for customer care and self-service across all channels. Large enterprises can transform their call centers into a next-generation digital experience, say goodbye to complex IVR menu trees and poor customer service, and deploy chatbots on any digital channel, all from the same infrastructure and application. Most notably, Omilia’s deployment at Royal Bank of Canada, the 6th largest bank in North America, boasts an unprecedented 96% Semantic Accuracy and 90% Task Completion Rate with a world-record 4.26% Word Error Rate. Address Website Social Networks Products/Services Offered
Products
| 202 |
|
Open Systems
Open Systems is a global provider of secure, unified SD-WAN edge solutions, purpose-built to simplify network and security operations. With robust, deeply integrated security, Open Systems empowers enterprises to confidently accelerate growth models, enabled by new technologies like IoT and cloud computing, to drive revenue and improve user experiences. Address Website Products/Services Offered
| 1342 |
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Optanix
Optanix is the leader in intelligent business service assurance. The Optanix Platform delivers predictive and proactive performance and availability management across hybrid infrastructures, with a focus on real-time communications use cases. It is available as a stand-alone solution or as the engine behind Optanix's managed service offerings. Address Website Social Networks Products/Services Offered
Products
| 1139 |
|
Otter.ai
Otter.ai is where conversations live. Otter uses proprietary artificial intelligence (AI) to generate smarter notes that combine audio, transcription, speaker identification, inline photos, and key phrases. The Otter Web and mobile app is used by business people, journalists, and students to scan, search, and share notes from meetings, interviews, and lectures. Hundreds of thousands of end-users use Otter which has also been adopted by businesses, universities and other institutions. Zoom Video Communications relies on technology from Otter.ai to power transcription for users of its service, yielding the largest corpus of transcribed meeting data ever created. Address Website Social Networks | 1938 |
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OutPost Sentinel
OutPost Sentinel provides MSPs with secure, reliable RMM tools which continue to monitor and provide secure remote access when you need it most - when the network is down. Proactive alarm monitoring, immediate secure access and automated problem remediation and escalation procedures for all voice and data equipment (VoIP, Video, PBX routers, servers, gateways, VM and more…) Easy to use and comprehensive solutions for all types and brands of equipment: Avaya, Nortel, Cisco, Mitel, MSlync, NEC, ShoreTel... Assessment & detailed problem identification and drill down tools for QOE and QOS of voice, data and video traffic, equipment and end points. Address Website Products/Services Offered
Products
| 1143 |
|
Panasonic System Solutions Company of North America
Panasonic delivers game-changing technology solutions that deliver a customized experience to drive better outcomes—for our customers and our customers’ customers. Panasonic engineers reliable products and solutions that help to create, capture and deliver data of all types, where, when and how it is needed. The complete suite of Panasonic professional solutions for government and commercial enterprises of all sizes addresses unified business communications, mobile computing, security and surveillance, retail point-of-sale, office productivity, visual communications (projectors, displays, digital signage) and HD video production. Panasonic solutions for business are delivered by Panasonic System Communications Company of North America. Address Website Social Networks Products/Services Offered
Products
| 1939 |
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Pareteum Corporation
Address Website | 843 |
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PCI Pal
PCI Pal provides secure payment solutions for contact centers and businesses taking Cardholder Not Present (CNP) payments. PCI Pal’s globally accessible cloud platform empowers organisations to take payments securely without bringing their environments into scope of PCI DSS and other relevant data security rules and regulations. With the entire product portfolio served from PCI Pal’s cloud environment, integrations with existing telephony, payment, and desktop environments is simple and light-touch, ensuring no degradation of service while achieving security and compliance. Address Website Social Networks Products/Services Offered
Products
| 1537 |
|
Pipkins, Inc.
A privately-held, American-owned company, Pipkins, Inc. was founded in 1983. Headquartered in St. Louis, Missouri, the firm is a leading supplier of workforce management software for the contact center industry and other enterprise operations, providing sophisticated, cloud-based forecasting and scheduling technology, as well as other fully integrated solutions for performance management, real-time adherence, time/attendance tracking, task tracking, compliance monitoring, mentoring, collaboration, and more. Over its 35-year history, Pipkins has consistently created and delivered superior WFM software. The firm boasts 13 industry-first applications with solutions that are 3-5 years ahead of the curve. Address Website Social Networks Products/Services Offered
Products
| 1538 |
|
Plenom - Busylight
Plenom manufactures solutions for the Modern Workplace to improve collaborations and the office environment. Busylights deliver presence information into the office so users avoid unnecessary interruptions. A built-ringer provides an alert so calls and IMs are not missed. Busylights are integrated with many Unified Communication platform like, Skype for Business, Jabber, RingCentral, Avaya, Fuze and others. Mobile Presence is an app that automatically changes the Skype for Business status to 'in-a-call' when talking on a cellular call so others know you busy. Address Website Social Networks Products/Services Offered
Products
| 2319 |
|
Pro Network US , INC
Address Website | 1940 |
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QuestBlue
QuestBlue listens to client's specific needs and delivers high performance products through continuous innovation and operational excellence. Supply customers with infrastructure solutions, comprehensive product lines, and a guarantee of fast, friendly support. Providing unbeatable market rates, while being compatible with any SIP capable endpoint! They operate out of a fully redundant data center to ensure customers are provided consistent, reliable service. Address Website Social Networks Products/Services Offered
Products
| 2221 |
|
QUOBIS
Quobis is a leading European company in the delivery of carrier-class unified communication solutions for telcos and enterprises. Quobis is well-known as one of the leaders in the deployment of WebRTC technology after being involved in the release of the industry-first application server, called Sippo WebRTC Application Controller. Today, this element is part of the core network of different telcos worldwide. In addition Sippo is helping enterprises to defeat the challenges behind digital transformation processes using real-time communications The company is headquartered in Vigo, Spain with partners throughout the world. Address Website Social Networks Products/Services Offered
Products
| 1638 |
|
RedSky Technologies
RedSky is the leader in E911 solutions for the enterprise. We FIND the 9-1-1 caller, ROUTE the call to the proper PSAP, and NOTIFY administrators and emergency personnel via SMS/text, email, and 'screen pop' notifications. Address Website Social Networks | 1107 |
|
Resource Software International (RSI)
Founded in 1990, Resource Software International Ltd. (RSI) is a world leader in producing products, training and resources that proactively monitor, measure and manage communication facilities resulting in a more dynamic, responsive and productive ecosystem. Our core solutions include call accounting, call center reporting, real time dashboards, emergency notification, hotel billing and team collaboration analytics. The also company also offers professional services for building AI bots, CRM connectors and other integrations that connect technologies together. Our portfolio spans a broad range of industry sectors including finance, government, education, tourism, brokerage, legal, healthcare, hospitality and general business environments. Booth #1339. Address Website Social Networks Products/Services Offered
Products
| 1339 |
|
RingByName
Simplify and accelerate your business communications and business with the leading global cloud communication solution. Whether you have a single office, or many locations with individual hosted PBX, RingByName provides you tools to manage them all with ease. Address Website Social Networks Products/Services Offered
Products
| 2313 |
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Ritalia Funding
Address Website | 836 |
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SCTC
Address | 2326 |
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Selligent
Address Website | 1300 |
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SendBird
SendBird is a fully managed chat solution for enterprise mobile and web services. SendBird provides the necessary front-and back-end technology so you can launch a customized in-app messaging experience quickly, efficiently and at scale. Our product is flexible and integrates easily to provide user-to-user, user-to-business, and B2B communication inside any new or existing service. SendBird has powered in-app conversation for the world's leading companies, whose industries range from eCommerce and media to on-demand and banking. Our amazing customers include Reddit, Yahoo, Virgin Mobile and over 8,000 applications in the world. Address Website Social Networks Products/Services Offered
Products
| 2219 |
|
Singlewire Software
Developers of InformaCast, a software solution for fast and reliable emergency notifications. More than 5,000 organizations in over 50 countries use InformaCast for emergency notifications and desk phone paging. Whether it's an active shooter, severe weather, or another crisis situation, InformaCast reaches the right people to increase safety and security. Address Website Social Networks Products/Services Offered
Products
| 1101 |
|
SlingStudio
Affordable Multi-camera Recording & Livestreaming: Broadcast your corporate event with SlingStudio’s revolutionary multi-camera livestreaming solution, delivering HD-quality video, picture-in-picture, graphic overlays, video transitions, low-delay video conferencing mode and more. SlingStudio is streamlined for post-production, offering automatic A/V syncing and quicker turnarounds. SlingStudio complements and easily integrates with your existing equipment or helps you get started in an affordable way. You can now own a professional-quality in-house production studio that fits within your budget. Reach your key stakeholders by streaming live to Facebook, YouTube, Vimeo, Periscope or a specific RTMP site. Address Website Social Networks Products/Services Offered
Products
| 945 |
|
SmartAction
SmartAction is the leading provider of AI-powered virtual agents for contact centers. Businesses automate conversations that live agents handle today over voice, chat, and text using SmartAction’s cloud-based virtual agents. Every solution is powered by proprietary conversational AI and delivered with a dedicated team of SmartAction CX experts, who guide the transformation to automation for the most human-centric AI experience possible. For more information, visit www.smartaction.ai. Address Website Social Networks Products/Services Offered
Products
| 1102 |
|
Sound Control Technologies
Address Website | 1338 |
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Spearline Labs, LLC
Address Website Products/Services Offered
Products
| 1206 |
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SpectrumVoIP
Address Website | 1944 |
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Speechmatics
With the voice revolution here, Speechmatics has used its decades of machine learning and research expertise to develop Automatic Speech Recognition (ASR), available in private or public clouds and securely on-premises. The technology can be used for real-time or pre-recorded audio and video files, pushing the boundaries of speech recognition innovation and supporting 74 languages. We’re continually developing new technology that can help customers across a variety of industries to accurately understand and transcribe spoken words, from call centres and financial enterprises to broadcast providers and beyond. Ultimately, putting speech back at the heart of communication. Address Website Social Networks Products/Services Offered
| 736 |
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Starfish Associates
Starfish is a leading software company providing communication management solutions for multi-vendor unified communication and contact center platforms for on-premise, cloud-based and hybrid environments. We provide solutions for automation, self-service, and monitoring of communication platforms including Avaya, Cisco, Genesys and Microsoft Skype for Business. Our solutions are tightly integrated with leading IT business applications including ITSM including ServiceNow, Identity Managers and HR systems. Starfish automates millions of transactions annually for many of the world’s largest enterprises and Fortune 500 companies. Our technology empowers these enterprises to become more agile and respond faster to dynamic conditions. Address Website Social Networks Products/Services Offered
Products
| 738 |
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TASKE Technology
TASKE contact center reporting software provides up-to-the-second real-time views of all callers waiting for or speaking with agents, historical reporting on inbound, outbound and internal call activity as well as call search with cradle-to-grave view. Improve contact center service levels and enhance customer retention strategies with TASKE. Address Website Social Networks | 1737 |
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Tata Communications
Address Website | 2306 |
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TechSee
Address Website | 2413 |
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Telecom Reseller
Telecom Reseller is your source for news, information and insight on Unified Communications, Cloud and Collaboration. We report extensively on enterprise grade cloud, mobility, Skype, WebRTC and on prem based solutions. Our eBulletins, podcasts, broadcasts, online and print editions reach over 40,000 qualified readers. For a free subscription visit http://telecomreseller.com/subscribe-form/. Connect your story with the channel, enterprise end user and carrier communities: Contact Carole Sangiorgio for a media kit [email protected] and visit www.telecomreseller.com. Address Website Social Networks | 942 |
|
Thrio, Inc.
Thrio is a groundbreaking one-stop AI powered complete CCaaS platform. Thrio Digital, Thrio Voice, and Thrio AI enables enterprises to lower costs, be more agile, and get to market faster. Agents are empowered to improve CX with Thrio’s AI-driven Situation Routing, journey management, and agent gamification. Organizations moving to or expanding cloud deployments can leverage Thrio’s secure, scalable, and reliable software as a complete solution or as an overlay on existing environments. Thrio creates enriched customer experiences, improves agent productivity, and enables enterprises to deploy new capabilities faster while updating seamlessly and without interruption. Address Website Products/Services Offered
| 1543 |
|
TPx Communications
TPx Communications is the premier managed services provider, redefining the way enterprises grow, compete and communicate. TPx’s unified communications, managed IT and security services, managed connectivity solutions and more all work together to “reach a higher state of connectedness” – with customers, employees, clients, suppliers, locations and applications. TPx can provide guaranteed performance wherever there’s a broadband connection, erasing the limitations of geography, incumbent providers and capital expenditure. Headquartered in Los Angeles, with major locations across the country. Visit us at booth 323. For more information, go to www.tpx.com. Address Website Social Networks | 323 |
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TRUSTID
TRUSTID allows customer contact centers to automatically authenticate callers before their calls are answered. Using a patented approach that analyzes calls within the global telephone network, TRUSTID's pre-answer caller authentication enables companies to significantly reduce customer identity interrogation and thus decrease contact center costs, improve the customer experience and focus more fraud-detection resources on true threats. Address Website Social Networks Products/Services Offered
Products
| 1242 |
|
USAN
USAN is a pioneer in cross-channel communications and cloud deployments, helping companies profitably engage customers with the industry’s best cloud-based contact center solutions. From advanced self-service, outbound dialing and agent desktop, USAN’s portfolio of contact center applications gives businesses flexibility in the way they engage customers across channels. Additionally, USAN is a certified Amazon Web Services Consulting Partner offering design, integration and implementation services for successful Amazon Connect implementations. With years of AWS experience, as a partner and a customer, USAN has a proven methodology for deploying effective and impactful Amazon Connect solutions. Address Website Social Networks Products/Services Offered
Products
| 1536 |
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VeloCloud
Address Website | 1744 |
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Verbio Technologies
Address Website | 1844 |
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ViewSonic Corporation
Address Website | 1033 |
|
Viking Electronics, Inc.
Viking Electronics designs and manufactures over 500 security and communication products; such as Emergency Phones, Entry Systems, Paging Interfaces, Amplifiers, Mass Notification Systems, Hot Line Phones, Auto Dialers, Enclosures, and more. In addition to our extensive analog line, we also offer a large selection of IP based solutions. Viking’s VoIP products are SIP compliant, with features such as built-in relays and automatic noise canceling. We are continually developing new ideas using the latest technology to expand our product lines. As always, Viking products are designed, manufactured, and supported in the USA and backed by a two year limited warranty. Address Website Social Networks | 1739 |
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Vision Point Systems
Vision Point Systems is a Twilio Build Consulting Partner, with over 15 years of experience in IVR, Contact Center and custom communications application development. We modernize enterprise communications platforms by integrating business applications within the contact center, and specialize in Twilio Flex implementations. Address Website Social Networks Products/Services Offered
| 2328 |
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Vocal IP Networx
Address Website | 837 |
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VoiceBase
Address Website Products/Services Offered
| 2112 |
|
VoiceInteraction
VoiceInteraction provides cutting-edge speech recognition technology, using Machine Learning techniques based on a large amount of data (video, audio, speech and text) to create innovative solutions in an ever-growing number of application domains, such as automatic live closed captioning, speech transcription, spoken term detection and indexing, spoken language identification and speech analytics for actionable knowledge, compliance logging and broadcast monitoring. If you would like to know more about our solutions, please get in touch through our email. Address Website Social Networks | 2409 |
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VoIP Innovations
VoIP Innovations is a full-service global communications provider offering developers, businesses, enterprises, and carriers four areas of value: carrier services, programmable telco APIs (CPaaS), and a Showroom with ready to deploy partner solutions. With VoIP Innovations, customers are able to build solutions with advanced functionality like voice, WebRTC, and messaging, as well as lower costs on Toll-Free, fax, and global voice and SMS origination/termination. With 24/7 tech support, a customer oriented approach, and front and back end APIs, VoIP Innovations offers powerful advantages for creating and delivering global communications solutions. Address Website Social Networks Products/Services Offered
Products | 1200 |
|
Voximplant
Voximplant is a cloud communications platform that empowers businesses and developers to accelerate real-time voice, video and messaging solutions development worldwide. The company provides innovative real-time communication tools with full control over voice, video and messaging. Its multifunctional serverless platform easily enables developers to build scalable applications faster and at lower costs. Voximplant solutions lead businesses to disrupt the current status quo and automate communication with customers to improve collaboration and increase customer experience. Address Website Social Networks Products/Services Offered
Products
| 2027 |
|
Vyopta
Vyopta's software solution monitors your entire UC&C environment (video, voice, messaging, sharing) generating operational and business insights to improve the user experience, grow adoption, and get the most from your UC&C investments Address Website Social Networks | 200 |
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Webtext
Address Website | 1636 |
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Williams AV
Serving professional communication needs worldwide since 1976, Williams AV offers digital, FM, infrared and induction loop wireless audio, as well as video annotation, audio conferencing and presentation systems. Our products are used in an array of commercial applications, including hearing assistance, language interpretation, tour, corporate, education, government and house of worship. Systems currently include Digi-Wave™ digital communication, Personal PA® FM Listening, SoundPlus® infrared, Digi-Loop® induction loop, Pointmaker annotation, and Williams AV audio conferencing and presentation systems. For more information, please visit www.williamsav.com. Address Website Social Networks | 438 |
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Wilson Amplifiers
WilsonAmplifiers is a national, leading systems integrator of in-building cellular coverage solutions. Our team of experts spans decades of experience in systems design and installation. WilsonAmplifiers provides all U.S. and Canadian customers with product expertise and real-time fulfillment capabilities. As a Premium Solutions Partner, we only carry genuine, FCC-approved, and fully-warranted equipment. Address Website Products/Services Offered
Products
| 2220 |
|
XMedius
XMedius is a global leader in the field of enterprise communications solutions. Its suite of enterprise-grade on-premises and cloud communications solutions enable businesses to benefit from secure and unified communication, as well as to exchange sensitive and confidential data that meets and exceeds industry regulatory compliance requirements. Based in Montreal (Canada), with offices in Seattle (USA) and Paris (France), the company serves businesses, enterprises and service providers through a global team of customer focused employees. Its solutions are deployed worldwide across a number of sectors, including education, finance, government, healthcare, manufacturing, retail, and legal services. Address Website Social Networks | 839 |
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