Titanium Sponsors | Diamond Sponsors | Platinum Sponsors | Gold Sponsors | Silver Sponsors | Exhibitors
Titanium Sponsors


Unlock smarter conversations and happier customers with RingCentral's award-winning AI-powered cloud communications—combining phone, SMS, video, and messaging, and contact center with unparalleled reliability and real-time AI automation and insights. Simplify end-to-end management and connect communications across Salesforce, Microsoft Teams, and more with over 400+ pre-built apps for effortless productivity.
Address
20 Davis Drive
Belmont, California
94002
United States of America
Website
www.ringcentral.com
Products/Services Offered
- AI / Analytics
- APIs / Integrated Communications
- Contact Center Systems / Applications
- Communications Systems Management, Configuration & Troubleshooting
- Managed / Hosted / Cloud Communications Services (UCaaS)
- Systems Integration Services / Consulting / VAR
- Team Collaboration / Chat Apps
- Unified Communications
- Voicemail / Unified Messaging
Diamond Sponsors


Address
410 Terry Ave North
Seattle, Washington
98109
United States of America
Website
aws.amazon.com


Address
2700 Camino Ramon, Suite 490
San Ramon, California
94583
United States of America
Website
dialpad.com/company


Address
2 N. Riverside Plaza, Suite 2450
Chicago, Illinois
60606
United States of America
Website
goavant.net
Platinum Sponsors


Address
2230 Bandmate Way
Raleigh, North Carolina
27607
United States of America
Website
www.bandwidth.com


The Five9 Intelligent CX Platform, powered by Five9 Genius AI, provides a comprehensive suite of solutions to power AI-elevated customer experiences that deliver better business outcomes and Bring Joy to CX™. Our unified cloud-native offering enables hyper-personalized customer experiences and more empowered employees, making every customer interaction more connected, effortless, and personal. Trusted by 2,500+ customers and 1,400+ partners globally, Five9 brings together the power of AI, our platform, and our people to drive AI-elevated CX.
Address
3001 Bishop Drive, Suite 350
San Ramon, California
94583
United States of America
Website
www.five9.com
Products/Services Offered
- AI / Analytics


Turn communications tools into a world-class experience that your people, and customers, will love. Fusion Connect, back by Morgan Stanley and an industry leading cloud communications provider, removes complexity so customers can focus on running their business. We build the ‘right-fit’ communications and collaboration solutions for our customers. Fusion Connect takes a unique customer-first approach to building, implementing, and supporting customized solutions.
Address
210 Interstate North Parkway, Suite 200
Atlanta, Georgia
30339
United States of America
Website
www.fusionconnect.com
Products/Services Offered
- Audio Conferencing Services / Devices
- Contact Center Systems / Applications
- Communications Systems Management, Configuration & Troubleshooting
- IP PBXs / IP Telephony / Desk Phones
- Managed / Hosted / Cloud Communications Services (UCaaS)
- Mobile / Wireless Services
- SIP-based Products / Session Border Controllers (SBCs)
- SIP Trunking Services
- Systems Integration Services / Consulting / VAR
- Team Collaboration / Chat Apps
- Unified Communications
- Video: Cloud-based Services
- Video: Desktop
- Video: Mobile
- Voicemail / Unified Messaging
Products
- Connectivity & Managed Network Access
Fast, reliable internet and networking solutions that meet the needs of your business. Get a full spectrum of networking and internet solutions from one provider.
- Unified Communications & Collaboration Platforms
Making the choice to use a Managed Communications Service Provider means having the opportunity to move away from dealing with expensive, on-site communications hardware or equipment. Plus, transitioning to a unified communications model that will free up budget and company resources.


Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-Powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.
Address
1302 El Camino Real, Suite 300
Menlo Park, California
94025
United States of America
Website
www.genesys.com


Address
1600 Amphitheatre Parkway
Mountain View, California
94043
United States of America
Website
www.google.com


Infobip is a global cloud communications platform that enables businesses to build connected experiences across all stages of the customer journey while using AI. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact centre solutions help businesses and partners in consumer communications to grow business and increase loyalty. Infobip can reach over 7 billion mobile devices and ‘things’ in 6 continents connected to over 9,700+ connections of which 800+ are direct operator connections.
Address
300 Elliott Ave, Suite 200
Seattle, Washington
98119
United States of America
Website
www.infobip.com
Products/Services Offered
- AI / Analytics
- APIs / Integrated Communications
- Managed / Hosted / Cloud Communications Services (UCaaS)
- Team Collaboration / Chat Apps
- Text-based Messaging (email, IM)


Microsoft’s mission is to empower every person and every organization on the planet to achieve more.
Address
One Microsoft Way
Redmond, Washington
98052
United States of America
Website
www.microsoft.com/en-us
Products/Services Offered
- Audio Conferencing Services / Devices
- Team Collaboration / Chat Apps
- Unified Communications
- Video: Cloud-based Services
- Video: Mobile
- Video: Room Systems


Miratech helps visionaries to change the world. We are a global CX leader, IT services, and consultancy that brings together proven global enterprise processes, methodologies, and innovation. Today we support digital transformations for the largest enterprises on the planet to deliver CX excellence. By being a true Systems Integrator, and partnering with leading CX providers, we stay at the leading edge of implementation, to create technology that helps our clients further enhance their business. For thirty-five years, our culture of Relentless Performance enables our global team of engineers and consultants to deliver an industry-leading project success rate. For additional information please visit miratechgroup.com
Address
301 N. Market Street
Wilmington, Delaware
19801
United States of America
Website
www.miratechgroup.com
Products/Services Offered
- Contact Center Systems / Applications
- Managed / Hosted / Cloud Communications Services (UCaaS)
- Systems Integration Services / Consulting / VAR


Nextiva powers over a million users and billions of interactions annually with its customer experience platform. From one AI-powered customer experience hub, Nextiva Unified-CXM transforms how businesses engage with their customers with orchestrated customer journeys that help businesses acquire, retain, and grow customers. The company’s commitment to Amazing Service® and a customer-focused approach has been the cornerstone of its success. Nextiva was established in 2008 and is headquartered in Scottsdale, Arizona.
Address
9451 E. Via de Ventura
Scottsdale, Arizona
85256
United States of America
Website
www.nextiva.com
Products/Services Offered
- AI / Analytics
- Audio Conferencing Services / Devices
- Contact Center Systems / Applications
- IP PBXs / IP Telephony / Desk Phones
- Managed / Hosted / Cloud Communications Services (UCaaS)
- SIP Trunking Services
- Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
- Team Collaboration / Chat Apps
- Text-based Messaging (email, IM)
- Unified Communications
- Video: Cloud-based Services
- Video: Desktop
- Video: Mobile
- Voicemail / Unified Messaging
Products
- AI-Powered Contact Center
Boost revenue, drive efficiency, and provide a seamless customer experience with Nextiva Contact Center.
- Social Media & Reviews
Connect and engage with customers on the channels they prefer with social engagement and customer reviews.
- Business Communications
Improve business efficiency, reduce costs, and enhance productivity with Nextiva Business Communications for voice, video, & messaging. One app for all your conversations.


Address
75 West Towne Ridge Parkway, Tower 1
Sandy, Utah
84070
United States of America
Website
www.niceincontact.com


Today's leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world. Twilio enables companies to use communications and data to add intelligence and security to every step of the customer journey, from sales to marketing to growth, customer service and many more engagement use cases in a flexible, programmatic way. Across 180 countries, millions of developers and hundreds of thousands of businesses use Twilio to create magical experiences for their customers. For more information about Twilio (NYSE: TWLO), visit: www.twilio.com.
Address
101 Spear Street, 5th Floor
San Francisco, California
94105
United States of America
Website
www.twilio.com


Verizon Business offers a suite of integrated solutions that address key challenges in enterprise communication, collaboration, and customer experience. To advance their customer-centric business outcomes, companies need cutting-edge communications solutions that build upon an intelligently architected IT infrastructure, mobile and cloud calling solutions, next-gen contact centers, video and team collaboration, voice security and the meaningful integration of artificial intelligence, machine learning, and speech technologies.
Address
One Verizon Way
Basking Ridge, New Jersey
07920
United States of America
Website
www.verizon.com/business/products
Products/Services Offered
- AI / Analytics
- Contact Center Systems / Applications
- Mobile / Wireless Services
- Security
- Unified Communications


Address
101 Crawfords Corner Road, Suite 2416, 4th Floor, Building #2
Holmdel, New Jersey
07733
United States of America
Website
business.vonage.com
Gold Sponsors


AudioCodes is a leading provider of advanced voice, contact center and conversational AI applications and services for enterprises worldwide. With over 30 years of experience, over 50 Fortune 100 enterprises and 66 of the world’s top service providers use AudioCodes technology to power their communications and we go to market globally via our strong partner community. Positioned for success in the AI era, helping enterprises improve their productivity, employee and customer experience through better collaboration (UCaaS), customer interaction (CCaaS) and AI-powered business intelligence. AudioCodes has the world’s most comprehensive portfolio of services and solutions to help enterprises optimize their Microsoft Teams collaboration strategy. We make it easy for enterprises to add Teams Phone for voice calling, deploy an award-winning AI-first Teams-certified contact center, add interaction/compliance recording, and use AI-powered analytics to improve meeting outcomes and business-wide sharing of meeting intelligence. AudioCodes also offers a wide range of Teams-certified IP Phones and Microsoft Teams Room audio/video devices to power up enterprise collaboration.
Address
80 Kingsbridge Road
Piscataway, New Jersey
08854
United States of America
Website
www.audiocodes.com
Products/Services Offered
- AI / Analytics
- Audio Conferencing Services / Devices
- A / V Meeting Room Technologies
- Contact Center Systems / Applications
- IP PBXs / IP Telephony / Desk Phones
- Managed / Hosted / Cloud Communications Services (UCaaS)
- SIP-based Products / Session Border Controllers (SBCs)
- Unified Communications
- Video: Desktop
- Video: Room Systems
- WebRTC


Powered by artificial intelligence and machine learning, CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale, allowing organizations to interpret sentiment and identify patterns to reveal deep understanding from every conversation. By connecting the dots between insights and action, CallMiner enables companies to identify areas of opportunity to drive business improvement, growth and transformational change more effectively than ever before. CallMiner is trusted by the world’s leading organizations across retail, financial services, healthcare and insurance, travel and hospitality, and more. CallMiner is the global leader in conversation analytics to drive business performance improvement
Address
200 West Street
Waltham, Massachusetts
02451
United States of America
Website
www.callminer.com
Products/Services Offered
- AI / Analytics
- Contact Center Systems / Applications
Products
- Analyze
Harness AI and ML to automatically uncover insights from 100% of your interactions in the contact center and beyond to deliver new understanding of your customers.
- Coach
Coach aggregates insights from conversations, identifying which individuals are effective based on customized manual or automated scoring criteria.
- Enhanced AI Module
Enhanced AI Module equips analysts with AI-driven tools like automatic category creation, contact summarization, natural-language discovery and trend identification – uncovering hidden insights, boosting productivity and enhancing experience.
- RealTime
RealTime automatically notifies agents or supervisors based on customer interaction indicators.
- Redact
Redact ensures you can meet security and compliance standards by automatically removing sensitive customer data.


DIDWW, a fully licensed telecom operator, provides two-way Voice and Messaging services in 90+ geographies. Our innovative cloud PBX solution, phone.systems™, empowers businesses to streamline communications with advanced features like AI tools, CRM integrations, and a multi-platform app for Windows, iOS, macOS, and Android. Backed by DIDWW’s global phone number coverage and proprietary numbering resources, phone.systems™ offers unparalleled flexibility and scalability, making it a comprehensive solution for businesses seeking both robust PBX functionality and extensive geographic reach.
Address
11 The Haven, Malahide. Co.
Dublin, Dublin
K36 R983
Ireland
Website
www.didww.com/tools/business-phone-systems
Products/Services Offered
- APIs / Integrated Communications
- IP PBXs / IP Telephony / Desk Phones
- Managed / Hosted / Cloud Communications Services (UCaaS)
- SIP Trunking Services
- Unified Communications
Products
- phone.systems™
A cloud-based PBX enriched with AI-driven tools, seamless CRM integrations, and multiplatform app across Windows, iOS, macOS, and Android for unparalleled user experience.
- Virtual Phone Numbers
DIDWW offers the largest fully compliant international coverage of local, national, mobile, toll-free Voice and SMS-enabled DIDs. Currently, more than 90 countries and approximately 5000 area codes worldwide are covered by DIDWW services, which are securely delivered over a private or public network.
- Two-way SIP Trunks
A powerful inbound and outbound SIP trunking solution with rock-solid reliability, premium audio quality and flexible trunk configurations.
- Messaging
Reliable and efficient omni-channel messaging services, combining various channels like SMS, social platforms, email.


LivePerson (NASDAQ: LPSN) is a leader in trusted enterprise conversational AI and digital transformation. The world's leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing uniquely rich data analytics and safety tools to unlock the power of conversational AI for better business outcomes. Fast Company named LivePerson the #1 Most Innovative AI Company in the world. Learn more at liveperson.com.
Address
530 7th Avenue
New York, New York
10018
United States of America
Website
www.liveperson.com
Products/Services Offered
- AI / Analytics
- APIs / Integrated Communications
- Contact Center Systems / Applications
- Managed / Hosted / Cloud Communications Services (UCaaS)
- Text-based Messaging (email, IM)
- Unified Communications


Address
Room 2603A, Tower 1, Lippo Centre, 89 Queensway
Admirality, Hong Kong
999077
China
Website
www.shokz.com


Address
5800 West Touhy Avenue
Niles, Illinois
60714
United States of America
Website
www.shure.com/americas


Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America’s largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks. A full suite of Unified Communications, Customer Experience, Video Conferencing and SIP Trunking Solutions and TV solutions. We also offer an suite of managed security Edge/DDoS/SASE Offerings. Spectrum Enterprise’s industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs.
Address
400 Washington Blvd
Stamford, Connecticut
06902
United States of America
Website
www.enterprise.spectrum.com
Products/Services Offered
- Managed / Hosted / Cloud Communications Services (UCaaS)
- Unified Communications


Address
201 Spear Street, Suite 1100
San Francisco, California
94105
United States of America
Website
www.talkdesk.com
Silver Sponsors


Address
211 Perimeter Center ParkwaySuite 200
Atlanta, Georgia
01886
United States of America
Website
www.alvaria.com


ASAPP is a research-focused artificial intelligence cloud provider founded in 2014 with the mission of elevating human performance through the power of generative AI. Its comprehensive suite of native AI cloud applications helps contact centers transform the customer experience by improving automation, increasing agent productivity, and uncovering deep business insights. The company, which is backed by more than 60 patents and a who’s who leadership team of tech luminaries, has helped some of the largest enterprises in the world transform their customer experience and drive economic impact by solving their most complex data problems. ASAPP is a winner of Business Intelligence Group’s 2023 AI Excellence Award and was named among Inc. Magazine’s 2023 Best Workplaces. To learn more about ASAPP, visit www.asapp.com.
Address
One World Trade Center, 80th Floor
New York, New York
10007
United States of America
Website
www.asapp.com
Products/Services Offered
- AI / Analytics
- APIs / Integrated Communications
- Contact Center Systems / Applications
Products
- GenerativeAgent®
GenerativeAgent is the highest quality generative AI agent that can do the work of tier-one contact center agents, over voice or chat. With this capable self-service automation, contact centers can increase customer satisfaction while reducing costs.
- ASAPPMessaging
Harness the power of an innovative AI-native® CX platform to drive digital adoption, boost self-service, and create better agents.
- AutoTranscribe
Accurate, fast transcription built for real-time CX uses. Capture every word with unmatched accuracy and speed to enable QA, insights extraction, and real-time AI support for agents and customers.
- AutoSummary
Generate custom actionable insights and reduce handle time on 100% of interactions. AutoSummary increases agent productivity by fully automating call wrap, which typically consumes 10-20% of AHT. AutoSummary’s consistent quality across your contact center removes agent bias and enables valuable custom insights and data extraction.
- AutoCompose
Automate agent responses at every turn of the conversation. AutoCompose enables lightning-fast responses with partial sentence suggestions, enhances writing through in-line word and phrase suggestions, ensures error-free content with built-in spelling and grammar correction, and tailors custom responses to match individual writing styles. Its quick response search feature allows swift access to frequently used phrases.


ASC is a worldwide leading provider of software and cloud solutions in the field of omni-channel recording, quality management, and analytics. We offer solutions for recording as well as AI-based analysis and evaluation of all communications – with full flexibility as a cloud service, on-premise or as a hybrid solution. Headquartered in Germany with subsidiaries in 14 countries and experienced system integration partners in over 60 countries, ASC is the #1 Europe-based player in its industry.
Address
101 Crawfords Corner Road
Holmdel, New Jersey
07733
United States of America
Website
www.asctechnologies.com/english
Products/Services Offered
- AI / Analytics
- APIs / Integrated Communications
- Contact Center Systems / Applications
- Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
Products
- Recording Insights
The compliance recording solution Recording Insights supports you in legally compliant recording and AI-based analysis of all communication channels in Microsoft Teams. Whether calls, meetings, shared screens, videos, or chats – everything is archived securely and compliant in the Microsoft Azure Cloud. Recording Insights integrates seamlessly into Microsoft Teams.


Founded in 2008, AVer is a trusted leader in video collaboration, education, and healthcare technology. Our award-winning solutions empower businesses to connect seamlessly, driving productivity and competitive advantage. AVer’s portfolio includes AI-powered auto-tracking cameras, enterprise-grade USB cameras certified for Zoom and Microsoft Teams, and medical-grade PTZ cameras. We also offer classroom audio solutions and document cameras designed to enrich communication and collaboration. At AVer, we’re committed to delivering exceptional service and support, exceeding customer expectations, and fostering sustainability through eco-friendly practices.
Address
44061 Nobel Drive
Fremont, California
94538
United States of America
Website
www.averusa.com
Products/Services Offered
- Audio Conferencing Services / Devices
- A / V Meeting Room Technologies
- Unified Communications


Address
570 Pacific Ave.
San Francisco, California
94133
United States of America
Website
www.bland.ai


Content Guru makes engagement easy. Its resilient cloud-based solution, storm®, is trusted by the world’s largest organizations to deliver mission-critical, first-class customer experiences quickly and accurately. Leading organizations, from the world's largest enterprises to public sector agencies and mission-critical service providers, rely on storm's unrivalled 99.999% availability and flexible, future-proof capabilities. Content Guru delivers services in over 100 countries and enables major organizations, from Rakuten Communications to the US Federal Government, to deliver reliable, consistent and best-in-class omni-channel experiences.
Address
900 E Hamilton Ave, Suite 510
Campbell, California
95008
United States of America
Website
www.contentguru.com
Products/Services Offered
- AI / Analytics
- Contact Center Systems / Applications
- Managed / Hosted / Cloud Communications Services (UCaaS)
- Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
- Team Collaboration / Chat Apps
- Text-based Messaging (email, IM)
- Unified Communications


Cyara revolutionizes the way businesses transform and optimize customer experiences. The Cyara AI-Led CX Transformation Platform replaces time-consuming, error-prone manual processes, empowering enterprises to drive CX transformation, monitor and assure customer journeys, and optimize CX across all self-service and agent-assisted channels, including voice, video, and conversational AI. Visit cyara.com
Address
805 Veterans Blvd, Suite 105
Redwood City, California
94063
United States of America
Website
cyara.com
Products/Services Offered
- AI / Analytics
- Contact Center Systems / Applications
- Communications Systems Management, Configuration & Troubleshooting
- Managed / Hosted / Cloud Communications Services (UCaaS)
- WebRTC


Deepgram is the leading voice AI platform designed for developers building voice-first products using speech-to-text, text-to-speech, or speech-to-speech APIs. Over 200,000 developers build with Deepgram's voice-native foundational models - accessed through APIs or as self-managed software – due to our unmatched accuracy, latency and pricing. Contact us to learn more at www.deepgram.com/contact-us
Address
548 Market Street
San Francisco, California
94104
United States of America
Website
www.deepgram.com
Products/Services Offered
- AI / Analytics
- APIs / Integrated Communications
- Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing


DeepL Translate is the world's most accurate AI translation technology.?Our products deliver quick, human-sounding translations, breaking down language barriers wherever people do business. Accessible across the web translator, browser extensions, desktop, and mobile apps, and an API, DeepL supports a best-in-class translation experience in 30+ languages?and counting.
Address
Maarweg 165, Cologne,
Cologne, 50825
Germany
Website
www.deepl.com
Products/Services Offered
- APIs / Integrated Communications
- Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
Products
- DeepL API
With a multifaceted API for both translation and writing improvement, you can take your business communication to the next level.
- DeepL Translator
Translate efficiently in 30+ languages with DeepL Translator Pro. Our AI technology provides accurate translations for documents, images, speech, and text. Improve global communication and business reach with our reliable, high-quality translation solution.
- DeepL Voice
Connect with colleagues, customers, and partners everywhere—without language barriers. Unlock global collaboration for your business with accurate AI voice translations.
- DeepL Write
DeepL Write Pro refines your writing with advanced AI-powered corrections and suggestions, turning drafts of emails, reports, presentations, and more into polished, professional documents.


Address
8 The Green, Suite B
Dover, Delaware
19901
United States of America
Website
www.diabolocom.com


DialedIn, with over 25 years in the industry, offers robust cloud-based contact center software designed to enhance agent productivity and boost profitability. Catering to a wide range of industries, our customizable solutions support both inbound and outbound operations, integrating seamlessly with various channels and productivity tools. Focusing on improving customer satisfaction and lowering operational costs, DialedIn equips businesses with the tools for efficient call management and analytics. Let us help transform your contact center's performance quickly and effectively. Experience the difference with DialedIn – where powerful, reliable, and affordable solutions meet elegance.
Address
900 S. Pine Island Rd, Suite 390
Plantation, Florida
33324
United States of America
Website
www.GetDialedIn.com
Products/Services Offered
- AI / Analytics
- APIs / Integrated Communications
- Audio Conferencing Services / Devices
- Contact Center Systems / Applications
- Communications Systems Management, Configuration & Troubleshooting
- SIP-based Products / Session Border Controllers (SBCs)
- SIP Trunking Services
- Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
- Team Collaboration / Chat Apps
- Text-based Messaging (email, IM)
- Unified Communications
- WebRTC


Everything works right here™. The product of years of collaboration with the world's largest financial institutions, Here™ (foremarley OpenFin) is the first enterprise browser for productivity. Built on Google Chromium, Here™ (here.io) streamlines workflow and improves employee experience. Here™ investors include Bain Capital Ventures, Bank of America, Barclays, CME Ventures, DRW Venture Capital, HSBC, ING Ventures, IQT, J.P. Morgan, Nyca Partners, Pivot Investment Partners, SC Ventures and Wells Fargo among others. The company is based in New York with an office in London and presence in Hong Kong.
Address
61 Broadway Suite 1705
New York, New York
10006
United States of America
Website
www.here.io
Products/Services Offered
- APIs / Integrated Communications
- Security
- Unified Communications
Products
- Here™ Enterprise Browser
Introducing Here™ the world’s first enterprise browser for productivity. Here Enterprise Browser reimagines how work is done in large enterprises to streamline workflow, reduce app toggling, and improve employee experience. Some of the core functionality provided by Here includes: Customizable, unified Supertabs, App Interoperability, Deep Search, actionable Notifications, and full admin control and analytics


Address
11808 Miracle Hills Drive
Omaha, Nebraska
68154
United States of America
Website
www.intrado.com


LeapXpert, the responsible business communication pioneer, provides enterprises with peace of mind through governed, compliant, and secure communication solutions. The LeapXpert Communications Platform enables governed and efficient communication between employees and clients through consumer messaging channels, while boosting productivity and decision-making with Communication Intelligence. The company is headquartered in New York, with offices in London, Tel Aviv, and Asia. Hundreds of enterprise customers, with hundreds of thousands of users in more than 45 countries, depend on LeapXpert daily for Digital Communications Governance & Archiving (DCGA) solutions. For more information, visit www.leapxpert.com.
Address
230 Park Avenue, 3rd floor
New York, New York
10169
United States of America
Website
www.leapxpert.com


Lightyear is the only digital workflow and system of record platform that unlocks efficiency across the full lifecycle for enterprise telecom services, revolutionizing the telecom experience. Lightyear’s Procurement platform automates RFP creation, quoting, install management, and more for internet, WAN, voice, and colocation services, reducing time spent on procurement materially while network intelligence and pricing data ensures enterprises select the optimal solution at the lowest cost. Lightyear’s Network Inventory Manager creates a digital system of record for enterprise networks, tracking 30+ data points per service (static IPs, contract details, account IDs) and automating lifecycle management workflows such as MACD ticketing and renewal re-shopping. Lightyear’s Bill Consolidation software offers enterprises one consolidated bill for all telecom services, eliminating the headache of tracking invoices and handling audits while avoiding service disruptions. Enterprises who leverage Lightyear across the full telecom lifecycle spend exponentially less time on telecom management while reducing telecom costs significantly.
Address
90 State Street, Suite 700
Albany, New York
12207
United States of America
Website
lightyear.ai
Products/Services Offered
- Audio Conferencing Services / Devices
- Managed / Hosted / Cloud Communications Services (UCaaS)
- SIP Trunking Services
- TEM
- Unified Communications
Products
- Lightyear Network Inventory Manager
Establish a Digital System of Record for Your Network. Automate telecom inventory management and establish a digital system of record for all your network services, continuously optimizing your service footprint and network operations. Lightyear will organize an accurate digital record of every network service, vendor, and cost in your footprint, providing you fingertip access to 25+ data points per service and custom visualizations of your network. Gain transparency into contract details such as end dates, notice periods, and price escalations, with continuous cost optimizations.
- Lightyear Bill Consolidation
Remove the headache of telecom invoicing and payments across multiple vendors and services. With bill consolidation, all of your telecom services are invoiced on a single easy-to-understand monthly bill. Monthly reviews are conducted to ensure that you’re not overpaying for services, and granular cost details are maintained in your Network Inventory dashboard for review at any time. Pay one, simple monthly invoice and let Lightyear handle the rest.

Luware develops customer service solutions that empower organizations to communicate more effectively. We believe in holistic customer service, where every employee serves as a touchpoint. Our software brings employees together and connects companies with their customers. We fully leverage the Microsoft technology stack and make it even better. Our solutions transform Microsoft Teams into a customer service hub and create value in every customer interaction.
Address
Pfingstweidstrasse 102,
Zurich, 8005
Switzerland
Website
www.luware.com/en
Products/Services Offered
- Contact Center Systems / Applications
- Managed / Hosted / Cloud Communications Services (UCaaS)
- Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
- Team Collaboration / Chat Apps
- Unified Communications


QuestBlue delivers innovative, cloud-based communication solutions tailored to the needs of modern enterprises. With over 15 years of expertise, we specialize in SIP trunking, hosted PBX, E911 services, and unified communications to ensure seamless connectivity and collaboration. Our flagship platform, QuBe PBX, empowers businesses with scalable, secure, and intuitive communication tools backed by carrier-grade reliability. QuestBlue’s white-label programs enable partners to expand their offerings without managing complex infrastructure, while enterprises benefit from flexible, cost-effective telecom solutions. At Enterprise Connect, discover how QuestBlue can elevate your communication systems and drive business success in an increasingly connected world
Address
3100 Gateway Centre Blvd
Morrisville, North Carolina
27560
United States of America
Website
www.questblue.com
Products/Services Offered
- APIs / Integrated Communications
- Audio Conferencing Services / Devices
- Contact Center Systems / Applications
- Communications Systems Management, Configuration & Troubleshooting
- E-911 / Emergency Systems
- IP PBXs / IP Telephony / Desk Phones
- Managed / Hosted / Cloud Communications Services (UCaaS)
- SIP-based Products / Session Border Controllers (SBCs)
- SIP Trunking Services
- Systems Integration Services / Consulting / VAR
- Team Collaboration / Chat Apps
- Text-based Messaging (email, IM)
- Unified Communications
- Video: Cloud-based Services
- Video: Desktop
- Video: Mobile
- WebRTC
Products
- QB Connect
QB Connect is a powerful communication platform by QuestBlue, designed to streamline and enhance business communications. Offering advanced features like messaging, voice, and collaboration tools, QB Connect ensures seamless connectivity for teams and clients, all in a user-friendly, cloud-based solution.


Address
6500 Chase Oaks Blvd, Suite 100
Plano, Texas
75023
United States of America
Website
ribboncommunications.com


Address
3/F,No.2,Honghui Industrial Park,Xin'an Street
Bao'an District, Guangdong
518000
China
Website
www.rocware.com


Address
13750 San Pedro Avenue, Suite 820
San Antonio, Texas
78232
United States of America
Website
www.securelogix.com


As communication channels evolve and diversify, Somos continues to deliver solutions to support trust in telecom. From managing national registries like the North American Numbering Plan and the Toll-Free Number Registry to powering a robust fraud mitigation solutions portfolio, Somos is committed to keeping communication channels authentic and secure. Serving industries ranging from financial services to contact centers, our solutions are designed to help prevent and detect fraudulent activities like spoofing and impersonation, ensuring that interactions between businesses and consumers remain safe and transparent.
Address
One Tower Center Boulevard, Suite 800
East Brunswick, New Jersey
08816
United States of America
Website
www.somos.com
Products/Services Offered
- APIs / Integrated Communications
- Contact Center Systems / Applications
- Internet of Things (IoT)
- SIP-based Products / Session Border Controllers (SBCs)
- Unified Communications
Products
- RealAgent
CONFIDENCE IN CONSUMERPHONE NUMBER DATA! Ensure robust data integrity and avoid TCPA violations by validating ownership of a phone number.
- RealBrand
TRANSFORM YOUR PHONE NUMBERS INTO POWERFUL ASSETS! A centralized number management tool to identify risks and vulnerabilities associated with each of your phone numbers.
- RealNumber DNO
STOP FRAUD BEFORE IT HAPPENS! A one-stop-shop for combatting illegally spoofed phone calls and texts to comply with FCC mandates.
- SomosID for IoT
Gain total transparency to your IoT assets’ current state and vulnerabilities.


Address
1221 Chapala St, Suite 6
Santa Barbara, California
93101
United States of America
Website
thetalake.com


Unimax provides a UC and telecom Management Software Suite with tools for automated moves, adds, changes, and deletes (MACDs) such as provisioning/deprovisioning and others, phone number and DID management, help desk agent MACDs, employee self service MACDs, unified MACD administration, UC analytics (CDR), system migrations, and more for single and multi-vendor communication environments. Unimax’s software is compatible with UC and telecom systems from Cisco, Microsoft, Avaya, Zoom, OpenText (formerly AVST), Genesys, ServiceNow (and many ITSM platforms), and others.
Address
860 Blue Gentian Road
Eagan, Minnesota
55121
United States of America
Website
www.unimax.com
Products/Services Offered
- APIs / Integrated Communications
- Communications Systems Management, Configuration & Troubleshooting
- Systems Integration Services / Consulting / VAR
- Unified Communications
Products
- HelpOne (Off-Load UC MACDs to the Help Desk)
Off-load costly and redundant UC and telecom MACDs to Tier One Help Desk agents.
- NumberPro (Phone Number Management)
Manage phone numbers and DIDs without complicated and outdated spreadsheets
- Sentinel (CDR Analytics)
Easily access, analyze, and visualize Call Detail Records (CDR).
- Automation (Automated UC Provisioning)
Fully automate UC and telecom provisioning and other MACDs.
- 2nd Nature (Advanced UC Administration)
Advanced UC and telecom administration for single and multi-vendor systems.


Today’s organizations face skyrocketing expectations for delivering better customer experiences (CX) across every channel. But hiring more workers and increasing workforce expenses isn’t a sustainable option. AI offers a solution – and that’s where Verint comes in. We empower brands with groundbreaking AI via our next-gen open platform. The first of its kind, Verint Open Platform helps organizations increase CX automation to achieve their strategic objectives and realize significant ROI. The Verint Open Platform provides a team of AI-powered bots to augment human staff across the enterprise, including contact centers, web/mobile channels, branches, back offices, CX offices, and more. The result? Organizations can create capacity, lower costs, and continually improve CX.
Address
175 Broadhollow Road, Suite 100
Melville, New York
11747
United States of America
Website
www.verint.com
Products/Services Offered
- AI / Analytics
- Contact Center Systems / Applications
- Managed / Hosted / Cloud Communications Services (UCaaS)
- Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
- Text-based Messaging (email, IM)
- Video: Cloud-based Services


Address
10 Pointe Drive, Ste 200
Brea, California
92821-7620
United States of America
Website
www.viewsonic.com/us
Exhibitors


8x8 believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8® Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration. We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction—with one platform, one ecosystem, and one data model. So you can turn every team into a customer-facing team and unify your CX to conquer the complexity. Don’t settle for limitations. Let’s power your CX ambitions.
Address
675 Creekside Way
Campbell, California
95008
United States of America
Website
www.8x8.com
Products/Services Offered
- Contact Center Systems / Applications
- Unified Communications


911 Secure was founded because the need for a comprehensive, affordable, easy to use Next Generation/Enhanced 911 solution is essential within the industry. With Kari’s Law and Ray Baum’s Act, companies need an economical solution that provides the required information and notifications. The workspace is ever changing; workers are constantly on the move, from floor-to-floor on campus, to offsite meetings, or working remotely. With 911 Secure, we help companies ensure that when their employees or customers dial 911, the response is quick and accurate. 911 Secure provides Next Generation/Enhanced 911 services. By focusing on NG911/E911, we are able to ensure that all of our attention and product development is always pushing forward to the same goal. Excellent customer service is extremely important to us, especially since our business is about saving lives. 911 calls are the most important calls that will ever be processed by a call server. That being the case, we have designed our solution to have the least failure points. This gives the 911 call the best chance of being routed to the correct servicing 911 center/PSAP and notifying the correct on-site personnel that 911 has been called.
Address
280 S Lemon Ave #2155
Walnut, California
91788
United States of America
Website
www.911secure.com
Products/Services Offered
- E-911 / Emergency Systems
Products


Address
1701 Pennsylvania Ave. NW, 6th Floor
Washington, District of Columbia
20006
United States of America
Website
www.afiniti.com


Address
13 Water St,
Holliston, Massachusetts
01746
United States of America
Website
www.asasolutions.com


Your business deserves the AT&T Business difference—a new standard for networking. See how ultra-fast, reliable fiber and 5G connectivity protected by built-in security give you a new level of confidence in the possibilities of your network. Let our experts work with you to solve your challenges and accelerate outcomes.
Address
208 South Akard Street
Dallas, Texas
75202
United States of America
Website
www.att.com
Products/Services Offered
- Managed / Hosted / Cloud Communications Services (UCaaS)
- Mobile / Wireless Platform / Devices
- Mobile / Wireless Services
- Security
- Unified Communications


AVOXI delivers a new generation of international cloud voice solutions to companies that need to easily connect and converse with customers. With unmatched global coverage and number types and a software platform that provides visibility and intelligence to manage voice service like never before, AVOXI’s 5,000+ clients use voice to more effectively serve and sell to customers as part of a modern contact center approach. AVOXI’s global team of cloud voice experts prides itself on ensuring clients receive the highest level of service possible - anywhere and anytime.
Address
300 Galleria Parkway, Suite 610
Atlanta, Georgia
30339
United States of America
Website
www.avoxi.com


Proximus Global, combining the strengths of Telesign, BICS, and Route Mobile, is transforming the future of communications and digital identity. Together, our solutions fuel innovation across the world's largest companies and emerging brands. Our unrivaled global reach empowers businesses to create engaging experiences with built-in fraud protection across the entire customer lifecycle. Our comprehensive suite of solutions – from our super network for voice, messaging, and data, to 5G and IoT; and from verification and intelligence to CPaaS for personalized omnichannel engagement – enables businesses and communities to thrive. Reaching over 5 billion subscribers, securing more than 180 billion transactions annually, and connecting 1,000+ destinations, we honor our commitment to connect, protect and engage everyone, everywhere.
Address
Boulevard du Roi Albert II, 27
Brussels, B-1030
Belgium
Website
www.bics.com


With over 20 years of expertise in SMS solutions, Broadnet stands as a leading global Messaging HUB provider and a proud GSMA member. Our services encompass a wide range of offerings, including Bulk SMS, A2P SMS, 2-Way SMS, HLR Lookup, SMS Firewall, and SMSC Gateway. Additional services include: • Omni-Channel • SIM Box Detection API • MyOTP • AIT Traffic Control • Flash Call Detection & Prevention • Robocall Mitigation • AI & ML Applications We also provide exclusive SMS Firewall & Gateway solutions for 18 operators, featuring: • 24/7 Support • Easy Integration • Proprietary Smart Firewall • Robust and Advanced SMSC Platform • Four types of connections: Direct, High Quality, LLC, Wholesale • Direct connections to over 1,000 operators and carriers worldwide We have a global presence in Lebanon, UK, UAE, India, Italy, Malta, KSA, Egypt, Australia, Jordan, USA, Bahrain, Qatar, Turkey, Singapore, Nigeria, and Oman. For more information, visit us at: www.broadnet.me [email protected]
Address
USA, NJ
New Jersey, New Jersey
07747
United States of America
Website
www.broadnet.me
Products/Services Offered
- APIs / Integrated Communications
- Communications Systems Management, Configuration & Troubleshooting
- Security
- Systems Integration Services / Consulting / VAR
- Text-based Messaging (email, IM)
- Unified Communications


Bucher + Suter enables businesses to unlock the full potential of their customer experience (CX) and contact center investments by aligning service strategies with the latest technological advancements. Built with and for Cisco’s industry-leading contact center platforms, including Webex, Bucher + Suter’s solutions deliver scalable, intelligent, and seamless customer care across the entire journey. By combining innovation with reliability, Bucher + Suter helps organizations transform their contact centers into powerful drivers of exceptional customer experiences.
Address
4600 S Syracuse St, 9th Floor
Denver, Colorado
80237
United States of America
Website
www.bucher-suter.com
Products/Services Offered
- AI / Analytics
- Contact Center Systems / Applications
- Communications Systems Management, Configuration & Troubleshooting
- Managed / Hosted / Cloud Communications Services (UCaaS)
- Unified Communications


Calabrio is a trusted ally to leading brands. The digital foundation of a customer- centric contact center, the Calabrio ONE workforce performance suite helps enrich and understand human interactions, empowering your contact center as a brand guardian. We maximize agent performance, exceed customer expectations, and boost workforce efficiency using connected data, AI-fueled analytics, automated workforce management and personalized coaching. Only Calabrio ONE unites workforce optimization (WFO), agent engagement and business intelligence solutions into a true-cloud, fully integrated suite that adapts to your business.
Address
241 5th Ave. North, Suite 1000
Minneapolis, Minnesota
55401
United States of America
Website
www.calabrio.com
Products/Services Offered
- AI / Analytics
- Contact Center Systems / Applications
Products
- Call Recording
Capture every call, email, chat, text, and message with our contact center call and interaction recording solution.
- Quality Management
Leading contact center quality management software delivers a comprehensive view of customer interactions.
- Analytics
Fuel a customer-centric engine with AI-powered contact center analytics software. All-in-one Interaction Analytics solution.
- Chat Bot Analytics
Chatbot analytics software that empowers chatbot teams – from digital product owners, to chatbot operators, conversation designers, and digital analysts. Sophisticated chatbot analytics platform helps you monitor and improve the performance and quality of your customer service chatbots and voice bots.
- Workforce Management
Unlock the full potential of your greatest asset–your people–with the world’s best WFM software for modern contact centers.


Caller ID Reputation is a B2B SaaS platform for monitoring and managing outbound calling numbers. Our Ongoing Monitoring Service scans numbers against FTC/FCC, call-blocking apps, major carriers, and analytics firms, providing carrier-specific insights and iOS/Android screenshots via Device Cloud. Daily alerts enable quick action, while API integration automates scanning and management. Our year-long Remediation Services proactively address issues, ensuring clean numbers and seamless operations with minimal effort on your end.
Address
17875 Von Karmen Ave
Irvine, California
92614
United States of America
Website
calleridreputation.com


The Cloud Communications Alliance (CCA): Pioneering the Future of Cloud Communications The Cloud Communications Alliance is a leading non-profit association for industry leaders in cloud communications. At the CCA, executives worldwide unite to forge the future of cloud communications. As the premier non-profit peer association in the field, we provide a dynamic platform where industry pioneers collaborate to discuss innovative technologies, address challenges, and share insights that propel the market forward. By fostering a network of collaboration and innovation, the CCA is dedicated to advancing the industry and shaping its evolution to meet the ever-changing demands of digital communication landscapes.
Address
131 NW 1st Avenue
Delray Beach, Florida
33444
United States of America
Website
www.cloudcommunications.com
Products/Services Offered
- Contact Center Systems / Applications
- Communications Systems Management, Configuration & Troubleshooting
- Managed / Hosted / Cloud Communications Services (UCaaS)
- Team Collaboration / Chat Apps
- Unified Communications


CommunityWFM is the largest independent workforce management solution and provides a unique, modern, and automated approach that improves contact center efficiency. After spending over a decade combining forecasting, scheduling, intraday management, adherence monitoring, mobile capabilities, and more into a single application, the CommunityWFM solution remains unmatched in its sophistication and maturity. With two product versions, Enterprise and Essentials, CommunityWFM is delivered to customers and partners with a passion for service and world-class deployment and onboarding methodologies. Leading companies spanning many different geographies and industries rely on CommunityWFM every day as the backbone of their contact center operations.
Address
3400 Waterview Parkway, Suite 325
Richardson, Texas
75080
United States of America
Website
www.communitywfm.com
Products/Services Offered
- Contact Center Systems / Applications
Products
- Enterprise
CommunityWFM Enterprise is our core software solution for large and multi-site workforce teams. It's one of the most advanced WFM software solutions on the market.
- Essentials
CommunityWFM Essentials is a solution for small to mid-size workforce teams. A streamlined version of our Enterprise product, Essentials provides a lower price point to meet the needs of emerging companies.


Address
150 Commerce Valley Drive West, Suite 800
Markham, Ontario
L3T 7Z3
Canada
Website
www.computer-talk.com


Address
2560 Bancroft Way
Berkeley, California
94704
United States of America
Website
www.crowdbotics.com


Founded over a decade ago, CZUR is a pioneer in patented AI algorithms and solutions across hardware, software, and cloud services. Our product range includes smart book and document scanners, meeting projectors, webcams, and more—all designed to streamline office and administrative tasks. At CZUR, we are dedicated to transforming the workplace through smart, innovative audio-visual products. Our mission is to enhance efficiency and convenience with cutting-edge technology, integrating AI into practical tools that improve daily work and life experiences.
Address
RM722, Block B, Podium of Buiding No. 12, Shenzhen Bay Eco-Technology Park, No. 10 Gaoxin South RD
Nanshan District, Shenzhen, Guangdong
518063
China
Website
www.czur.com
Products/Services Offered
- Audio Conferencing Services / Devices
- Video: Desktop
- Video: Room Systems
Products
- StarryHub
All-in-one Video Meeting System


Address
810 Crescent Centre Drive
Franklin, Tennessee
37067
United States of America
Website
www.eleveo.com


Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with our customers to create technological solutions that drive?innovation and transform businesses. Working side by side with leading brands, we build strategies, products and solutions tailored to unique needs, regardless of industry, region or scale. From ideation to production, we support our customers through every step of their digital transformation journey, creating dynamic platforms and intelligent digital experiences across various industries.
Address
125 Old Broad St.
London, EC2N 1AR
United Kingdom
Website
www.endava.com


Empowering Your Whole Enterprise Epson is a leading provider of technology solutions for document management, collaboration, business transactions and commercial printing. Our diverse portfolio of products are engineered for reliability and a holistic approach to collaboration. Epson applies its Engineered Precision to innovate technologies across product categories. Our expansive catalog allows us to support the diverse needs of your organization. Epson can tailor and integrate technologies into your existing ecosystems. Our flexible solutions make for a more curated and seamless experience. With Epson’s full suite of technology solutions, we offer a unified experience across products, services and support, eliminating inefficiencies and redundancies.
Address
3131 Katella Ave
Los Alamitos, California
90702
United States of America
Website
epson.com/usa
Products/Services Offered
- A / V Meeting Room Technologies
- Communications Systems Management, Configuration & Troubleshooting
- Mobile / Wireless Platform / Devices
Products
- PowerLite 810E 3LCD Extreme Short Throw Lamp-Free Laser Display with 4K Enhancement
Take meeting rooms displays beyond the limits of flat panels 3-chip 3LCD technology; 5,000 lumens of color/white brightness2 1080p with 4K Enhancement1 for stunning image clarity Up to 160" diagonal image; 4.5x larger than a 75" flat panel Easy integration with native 16:9 aspect ratio, supports 16:10, 21:9, 16:6 Up-to-30,000-hour virtually maintenance-free laser light source
- Epson DS-530 II Color Duplex Document Scanner
The fast, dependable color scanner for efficient document management. The DS-530 II color duplex document scanner is the smart choice for business document management, offering fast, efficient performance. Featuring speeds up to 35 ppm/70 ipm1, this powerful, compact performer offers a peak daily duty cycle of up to 4,000 sheets2 and includes TWAIN and ISIS® drivers for seamless integration with most existing document management systems. Advanced paper feed technologies such as blank page removal, auto rotation, auto cropping, Dirt Detection and Paper Protection help enhance productivity, while a 50-page Auto Document Feeder saves time. And, it comes with an industry-leading 3-year limited warranty
- ColorWorks CW-C4000 Color Inkjet Label Printer (Matte) or (Gloss)
A powerful and compact on-demand commercial color label printer Bringing comprehensive connectivity and dynamic image quality together in a compact design, the ColorWorks C4000 label printer enables your business to harness the power of communication through color. This versatile label printer features high-performance PrecisionCore® technology and is engineered for reliability — it delivers crisp, photo-quality color labels on demand, at up to 1200 dpi resolution. The C4000 is compatible with ZPL II®, SAP®, major middleware and more, allowing for seamless integration with your existing workflow. And, with iOS® and Android™ software development tools, remote printer management capability and optional Wi-Fi® connectivity1, you can help maximize the mobility and efficiency of your business processes.
- WorkForce ST-C4100 Supertank Color MFP - 2 years of ink in the box
The Supertank Color MFP with ADF, Fax and wireless. The WorkForce ST-C4100 Supertank Color MFP, powered by PrecisionCore Heat-Free Technology™, makes your business look its best when it means the most. Offering remarkable productivity for small work teams, it features revolutionary printing with easy-to-fill, supersized ink tanks. And, it includes up to 2 years of ink in the box1 — enough to print up to 14,000 pages black/11,200 color2. Your CFO will appreciate the fact you save up to 90 percent with low-cost replacement ink bottles vs. ink cartridges3, equivalent to about 90 individual ink cartridges4. The WorkForce ST-C4100 also offers a high-capacity 250-sheet paper tray, fax, 2.4" color touchscreen, 30-sheet ADF, fast auto 2-sided printing and convenient wired and wireless networking. Plus, the WorkForce ST-C4100 is compatible with the Epson Smart Panel® app5, a powerful tool that makes it easy to setup, monitor, print, scan, order supplies and more right from your hand-held device. And, its 90-degree power cord means the ST-C4100 can easily fit in tight spaces.
- OmniLink TM-T88VII Single-station Thermal Receipt Printer
The fastest POS receipt printer1 with advanced connectivity and online ordering capability. When it comes to completing customer transactions and keeping lines moving, merchants feel the need for speed. As the fastest receipt printer in the industry1, Epson’s new OmniLink® TM-T88VII delivers. With lightning fast print speeds up to 500 mm/sec1, the TM-T88VII helps merchants deliver the best customer experience in virtually every environment, especially high-volume ones like hospitality, retail, grocery, banking and more. With a long printhead and auto cutter life2 plus a 4-year limited warranty, the TM-T88VII has reliability you can count on. The OmniLink TM-T88VII can be dynamically shared with PC-POS terminals, mobile devices and cloud servers at the same time, and, with built-in Ethernet and USB, along with options including serial, parallel, powered USB and Wi-Fi®, it has the flexibility to connect to almost any system. You can also print from web-based applications using Epson’s ePOS™ Print Technology or utilize Server Direct Print technology for online ordering. All this can be done securely since the TM-T88VII supports the latest WPA3 Wi-Fi security standard. Another highlight is a simple setup tool, including support to easily swap from prior T88s using the Epson TM Utility. There’s also a paper-saving option3 and—with vertical mounting choices—flexible configuration. All in an easy to clean enclosure. The full-featured OmniLink TM-T88VII. It’s more than just good for merchants and customers. It’s good for business. Available in black and white.


FaxSIPit is a modern Hosted White Label solution for digital faxing, enabling organizations to streamline their fax communications while ensuring security, compliance, and reliability. By leveraging internet HTTPS & TLS technology, FaxSIPit allows users to send and receive faxes without traditional phone lines. This service supports paperless communication, reduces costs associated with conventional faxing, and enhances mobility by enabling fax access from various devices. With an emphasis on traceability and high-quality document transmission, FaxSIPit represents a significant advancement in the evolution of fax technology, making it a valuable tool for contemporary businesses seeking efficient document management solutions.
Address
1150 Station Street, Unit 113
Vancouver, British Columbia
V6A 4C7
Canada
Website
www.faxsipit.com
Products/Services Offered
- APIs / Integrated Communications
- Internet of Things (IoT)
- IP PBXs / IP Telephony / Desk Phones
- Mobile / Wireless Platform / Devices
- SIP Trunking Services
- Unified Communications
Products
- Zoom fully Integrated Fax APP
Send and receive faxes within your Zoom client.
- Virtual Fax
email to Fax Web to fax
- SecureFAX TLS ATA
Connects to regular fax machines and or multi-function devices transport using HTTPS and TLS.
- Custom Solutions
API solutions Custom design fax solutions


Flexcom helps companies reduce IT costs and save management time by automating the entire Unified Communication and Collaboration (UCC) lifecycle. We provide solutions to simplify and delegate daily administration tasks while enabling seamless cloud migrations. All activities are centralized into a single, intuitive interface for greater clarity and control. Flexcom Suite is the only solution on the market that combines reporting and provisioning capabilities for on-premises, hybrid or cloud-based environments. For 20 years, Flexcom has been transforming how businesses manage and optimize their UCC platforms.
Address
12 avenue du Rock'N'Roll
Esch-sur-Alzette. L4361, L-4361
Luxembourg
Website
www.flexcomlabs.com
Products/Services Offered
- AI / Analytics
- Unified Communications
Products
- Flexcom Analytics
Analyze and Report on Fixed, mobile phone and collaboration platform traffic
- Flexcom Agile Provisioning
Delegate and Automate the UCC Management
- Flexcom Suite
Centralized, intuitive interface to simplify daily adm and reporting across all platforms


Hammer provides scalable, on-demand, automated end-to-end testing and monitoring solutions across voice and digital self-services customer service journeys for contact center systems. Designed to reduce operational risk and costs, and drive service innovation, Hammer quickly pinpoints performance issues and defects that impact CX during the lifecycle of customer interactions. Whether that's supporting next-gen CCaaS technologies, migration to the cloud or an alternative contact center platform.
Address
175 Cabot St, Suite 460
Lowell, Massachusetts
01854
United States of America
Website
www.hammer.com


Part of HP's portfolio of hybrid work solutions, Poly creates premium audio and video products so you can have your best meeting; anywhere, anytime, every time. With Poly, you'll do more than just show up, you'll stand out. For more information visit www.Poly.com and www.HP.com
Address
1501 Page Mill Road
Palo Alto, California
94304
United States of America
Website
www.hp.com/us-en/solutions/poly.html
Products/Services Offered
- Audio Conferencing Services / Devices
- A / V Meeting Room Technologies
- Team Collaboration / Chat Apps
- Video: Cloud-based Services
- Video: Desktop
- Video: Mobile
- Video: Room Systems


Address
66 Flagler St, Suite 1002
Miami, Florida
33130
United States of America
Website
www.imagicle.com


intlx Solutions specializes in providing cutting-edge unified communications solutions tailored to meet the unique needs of businesses across various industries. With a focus on innovation, reliability, and customer satisfaction, intlx Solutions empowers businesses to harness the power of technology to achieve their goals efficiently and effectively while streamlining operations, enhancing productivity, and driving growth.
Address
780 Dedham St Suite 600
Canton, Massachusetts
02021
United States of America
Website
www.intlxsolutions.com
Products/Services Offered
- AI / Analytics
- APIs / Integrated Communications
- Audio Conferencing Services / Devices
- A / V Meeting Room Technologies
- Contact Center Systems / Applications
- Communications Systems Management, Configuration & Troubleshooting
- E-911 / Emergency Systems
- Internet of Things (IoT)
- IP PBXs / IP Telephony / Desk Phones
- Managed / Hosted / Cloud Communications Services (UCaaS)
- Mobile / Wireless Platform / Devices
- Mobile / Wireless Services
- Security
- SIP-based Products / Session Border Controllers (SBCs)
- SIP Trunking Services
- Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
- Systems Integration Services / Consulting / VAR
- Team Collaboration / Chat Apps
- TEM
- Text-based Messaging (email, IM)
- Unified Communications
- Video: Cloud-based Services
- Video: Desktop
- Video: Mobile
- Video: Room Systems
- Voicemail / Unified Messaging
- WebRTC


Because no one has enough time or money to manage telecom. Intratem Technology Expense Management is customized to your company's needs. Since 2004, we have recognized the power telecommunication has on business and the strain it puts on internal teams to keep it running. Now it's only getting more complicated. From mobile procurement, staging, kitting, deployment, management, support, security, reporting, and allocation, to custom fixed portals, inventory, invoice processing, MACD, and everything in between. A partner of Verizon, AT&T, and T-Mobile and numerous fixed carriers, we'll help you climb out from under your telecom tickets and keep finance happy.
Address
6300 Canoga Ave, Suite 1740
Woodland Hills, California
91367
United States of America
Website
intratem.com
Products/Services Offered
- Mobile / Wireless Platform / Devices
- Mobile / Wireless Services
- Security
- TEM


IR is the leading global provider of observability solutions tailored for large enterprises that manage complex multi-vendor, unified communications, collaboration and contact center environments. IR's cutting-edge IR Collaborate software, powered by the Prognosis Platform, excels in monitoring, troubleshooting, and optimizing multi-vendor unified communication and collaboration environments. IR Collaborate simplifies intricate data streams, unveils actionable insights, and safeguards critical systems, ensuring seamless business continuity. Empowering more than 600 enterprises worldwide, IR Collaborate delivers end-to-end visibility, streamlines operations, minimizes downtime, and achieves cost savings. Visit IR.com.
Address
4700 S. Syracuse Street, Suite 1000
Denver, Colorado
80237
United States of America
Website
www.ir.com
Products/Services Offered
- Contact Center Systems / Applications
- Communications Systems Management, Configuration & Troubleshooting
- IP PBXs / IP Telephony / Desk Phones
- Managed / Hosted / Cloud Communications Services (UCaaS)
- Unified Communications
Products
- IR Collaborate
IR Collaborate is an enterprise-grade performance and experience management solution for voice, video, collaboration and contact center environments. Whether in the cloud, on-premises or hybrid, Collaborate makes it easy to manage the multi-vendor, multi-platform UC ecosystems that modern businesses rely on every day.


Address
900 Chelmsford StreetTower II, 8th Floor
Lowell, Massachusetts
01851
United States of America
Website
www.jabra.com


Address
860 Broadway, 3rd floor
New York, New York
10003
United States of America
Website
www.kaltura.com


Address
1120 Division Hwy
Ephrata, Pennsylvania
17522
United States of America
Website
landiscomputer.com


LINQ simplifies enterprise mobile management with comprehensive managed mobility services designed to save businesses time, money, and frustration. Our U.S.-based team provides white-glove support, ensuring seamless device lifecycle management, streamlined billing, and carrier independence—so you never have to deal with mobile providers again. With guaranteed rates and a single, predictable bill, LINQ eliminates the complexity of managing mobile devices across multiple carriers. Whether you’re looking to optimize telecom expenses or enhance operational efficiency, LINQ provides a hassle-free solution tailored to your business needs. Keep the carrier. Lose the headache. Let LINQ handle mobile management for you.
Address
101 West Dickman Street, Suite 400
Baltimore, Maryland
21230
United States of America
Website
www.linqservices.com
Products/Services Offered
- Mobile / Wireless Platform / Devices


MiaRec offers Automated Quality Management and Conversation Intelligence solutions for contact centers worldwide. Our platform is designed to automate workflows, save cost, boost efficiency, enhance customer experience, grow revenue, and drive digital transformation. With MiaRec, contact centers gain full visibility into their performance and can transform inaccessible call center data into valuable customer insights, all while ensuring compliance. Founded in 2013, the Silicon Valley-based company serves more than 500 healthcare organizations, insurance firms, retail companies, financial services institutions, and other customer-first companies worldwide.
Address
1999 S Bascom Ave, Suite 928
Campbell, California
95008
United States of America
Website
www.miarec.com
Products/Services Offered
- AI / Analytics
- Contact Center Systems / Applications
- Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
Products
- MiaRec Auto QA
MiaRec Auto QA stands out as a powerful solution tailored for the modern contact center. By harnessing advanced Speech Analytics and Generative AI, it delivers exceptionally accurate scoring of 100% of calls, enabling a nuanced understanding of context and agent performance. This comprehensive visibility and consistent evaluation not only enhance service quality but also drive operational excellence.
- MiaRec Topic Analysis
MiaRec’s LLM-based Topic Analysis offers a sophisticated solution for organizing and analyzing conversational data. By automatically categorizing interactions into relevant topics and themes, MiaRec streamlines data management and enhances your ability to extract actionable insights. This ensures that you can easily identify trends and make informed decisions based on well-structured data, while utilizing technology that accounts for the full context and nuances of dialogue.
- MiaRec Sentiment Analysis
MiaRec’s Sentiment Analysis provides an advanced, automated solution for evaluating customer interactions. Using sophisticated Generative AI, this feature evaluates the contents of the transcription for the sentiment of customer conversations, offering valuable insights into customer experiences and perceptions. By delivering actionable sentiment data, MiaRec helps organizations enhance their customer service and drive strategic improvements.
- MiaRec AI Insights
MiaRec's Custom AI Insights empower organizations to truly leverage their data. Gain access to concrete benefits, like full visibility into why your customers are calling, key insights about those interactions, customizable data tailored to your needs, and much more. Powered by Generative AI and LLM-based technologies, contact centers can transform raw data into actionable intelligence that drives informed decision-making and tangible results.


With over 4 decades of experience, Microcall provides call analytics on CUCM, Webex Calling, CUBE/SBC, Teams, Avaya, Zoom, Genesys, Five9, RingCentral as well as any other Cloud/Voice solution, providing 100% coverage for Enterprise Voice and Collaboration environments. Microcall’s real-time, customized dashboards provide Cradle-to-Grave Searches, CUBE/SBC analytics, SIP traffic / Peak Concurrent Calls, MOS/Call Quality, Group stats, Emergency 911 Alerts, Call Accounting, Informal Call Center reporting and Alerts for System Failures. Microcall simplifies your organization's complex voice data, delivering clear reports, dashboards and alerts that streamline infrastructure, reduce costs, and improve efficiency.
Address
3700 Holcomb Bridge Rd NW
Peachtree Corners, Georgia
30092
United States of America
Website
www.microcall.com
Products/Services Offered
- AI / Analytics
- APIs / Integrated Communications
- Contact Center Systems / Applications
- Communications Systems Management, Configuration & Troubleshooting
Products
- Microcall
Microcall provides call analytics on CUCM, Webex Calling, CUBE/SBC, Teams, Avaya, Zoom, Genesys, Five9, RingCentral as well as any other Cloud/Voice solution, providing 100% coverage for Enterprise Voice and Collaboration environments. Microcall’s real-time, customized dashboards provide Cradle-to-Grave Searches, CUBE/SBC analytics, SIP traffic / Peak Concurrent Calls, MOS/Call Quality, Group stats, Emergency 911 Alerts, Call Accounting, Informal Call Center reporting and Alerts for System Failures. Microcall simplifies your organization's complex voice data, delivering clear reports, dashboards and alerts that streamline infrastructure, reduce costs, and improve efficiency.


A global market leader in hybrid enterprise communications powering more than two billion business connections, Mitel helps businesses and service providers connect, collaborate, and provide innovative services to their customers. Our innovation and communications experts serve business users in over 100 countries.
Address
4000 Innovation Drive Ottawa
Mesa, Ontario
K2K 3K1
Canada
Website
www.mitel.com
Products/Services Offered
- AI / Analytics
- APIs / Integrated Communications
- Audio Conferencing Services / Devices
- Contact Center Systems / Applications
- Communications Systems Management, Configuration & Troubleshooting
- E-911 / Emergency Systems
- IP PBXs / IP Telephony / Desk Phones
- Managed / Hosted / Cloud Communications Services (UCaaS)
- Mobile / Wireless Platform / Devices
- Security
- SIP-based Products / Session Border Controllers (SBCs)
- SIP Trunking Services
- Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
- Team Collaboration / Chat Apps
- Text-based Messaging (email, IM)
- Unified Communications
- Video: Cloud-based Services
- Video: Desktop
- Video: Mobile
- Voicemail / Unified Messaging
- WebRTC
Products
- Mitel CX
Mitel's new AI-powered customer experience (CX) management platform, Mitel CX, designed to help organizations enhance customer engagement processes, drive employee efficiency, and exceed the growing expectations of today’s consumers. Taking CX Beyond the Contact Center Mitel CX’s holistic approach to customer engagement helps organizations tackle the challenge of delivering faster, customized service, while boosting productivity. The new all-in-one CX platform supports omnichannel customer interactions underpinned with AI – including voice, video, chat, and social – allowing businesses to meet customers where they are, across any channel. Mitel CX integrates seamlessly with Mitel’s unified communications (UC) solutions to deliver a fully converged UC/CC experience. As a result, CX capabilities are extended to all employees – not just contact center agents – supporting collaboration between back-office and frontline teams and improving first-contact resolution. For organizations using other providers for their core communications, such as Microsoft Teams, Mitel CX also can serve as a standalone solution. Key Features of Mitel CX Include: Customizable Workflow Automation: CX managers can easily design AI-enhanced workflows with Mitel’s Chatbot Builder and low-code/no-code Workflow Studio without requiring specialized skills, allowing teams to optimize daily tasks in minutes. GenAI Virtual Agents: Intelligently automates repetitive inquiries, leaving more complex issues to human agents for optimal efficiency and faster resolution. Intelligent Analytics: Provides rich dashboards, native reporting, and business intelligence integration for transcriptions, recordings, and a comprehensive view of customer data to deliver actionable insights that support faster decision-making. Agent Empowerment: Real-time prompts, suggested responses, and intelligence-based coaching help improve first-contact resolution and overall employee performance. Omnichannel Engagement: Seamless transitions across channels such as voice, chat, video, and social, allowing customers to engage on their preferred platform. Flexible Integrations: Pre-built integrations with industry and business apps plus open APIs allow Mitel CX to be tailored to each organization’s needs and embedded into everyday processes, reducing friction and accelerating workflows. Experienced Service Teams: Expert professional service teams offer support to tailor Mitel CX for the needs of each organization and provide ongoing management as needed, resulting in a truly unique customer engagement experience. Mitel’s ability to deliver highly tailored solutions was also noted as a key contributor to Mitel’s placement as a Leader in the Aragon Research Globe™ for Intelligent Contact Center, 2025,
- Mitel & Zoom Strategic Partnership
This strategic partnership is designed to empower enterprises worldwide with a unique hybrid cloud solution that combines Zoom Workplace and Zoom AI Companion with Mitel’s flagship communication platforms in a modern, deeply integrated communication experience. The partnership will address growing enterprise demand for hybrid unified communications (UC) deployments with a “best-of-both-worlds” solution that delivers security and control for mission-critical communications alongside exceptional collaboration to enhance business productivity. The partnership will introduce a Zoom-first experience within Mitel’s hybrid portfolio, including access to the full Zoom Workplace platform, which works seamlessly with existing Mitel investments. Leveraging Mitel’s Common Communication Framework, the unique Zoom-Mitel offering will deliver a fully embedded, feature-rich experience without add-ons or plug-ins, including UC and mobile app integration, hardware device-level integration, and advanced business process capabilities like bi-directional presence, call-to-video escalation, and centralized user provisioning and administration. Additionally, users will gain access to Zoom Phone with embedded support for Mitel PBX platforms, whether deployed on-premises or in the cloud. It also creates a compelling opportunity for Mitel’s more than 70 million global end users to elevate their collaboration experience by allowing them to seamlessly access Zoom AI Companion, Meetings, Team Chat, and more while leveraging their existing Mitel investments. Partnership highlights: Establishes Zoom as Mitel’s exclusive UCaaS offering within its overall UC portfolio for customers of all sizes Enables Mitel’s sales teams and over 7,000 partners globally to cross-sell the Zoom-first experience as a core part of the unique hybrid solution or help customers migrate to Zoom if UCaaS is their preferred deployment model. Enables Zoom sales teams to sell Mitel’s award-winning devices for Mitel hybrid customers requiring physical endpoints. Creates an opportunity for partners to expand wallet share with existing customers and differentiate value to prospects while building sustainable revenue streams. Supports growing customer demand for hybrid capabilities that “just work” across on-premises, private and public cloud models, offering flexibility, security, and control. Provides on-premises enterprise companies an opportunity to introduce industry-leading collaboration capabilities through a model and pace that suits their needs. “This partnership recognizes the value of hybrid communications. The reality of modern business, today, is that requirements will change and get more complex,” said Dave Michels, founder and lead analyst, TalkingPointz. “Mitel offers powerful private cloud and single-tenant voice solutions, and Zoom has excellent enterprise video and team chat. Together, they create a seamless solution without putting an integration burden on the customer. This partnership brings the best of hybrid communication to market for those looking not to sacrifice flexibility, control, and resiliency, globally.
- Mitel OpenScape Xpert
Critical events require swift and effective communication solutions to ensure timely response and coordination. OpenScape Xpert emerges as the optimal choice for managing such situations seamlessly. With its robust capabilities, OpenScape Xpert empowers organisations in time-critical, high-pressure decision-making processes. It further enhances team communication and collaboration needs that need multi-line or highly orchestrated voice communication. Whether it's to help traders close a deal or dispatchers save lives and support emergencies, OpenScape Xpert protect all that matters.
- Mitel Virtual Care Collaboration Service
Virtual Care Collaboration Service (VCCS) is designed to deliver innovative solutions for the challenges of modern healthcare. VCCS enables encrypted telehealth communication with zero downloads needed and provides an integrated scheduling view for provider staff, patients, rooms and resource efficiency. Expert staff can additionally benefit from contextually relevant data surfaced securely and confidentially during interactions. Suitable for all organisations Whether on-premises, hybrid or secure cloud deployments – VCCS meets the telehealth demands of many healthcare provider scenarios without imposing wholesale change – adding value and efficiency to existing workflows and applications through flexible integration capabilities. Orchestrated efficiency VCCS design principles make it ultra versatile and ready for use in many aspects of patient-centric virtual care.From proactive and preventative care, remote e-consultation and triage, from inpatient stays to community care and recovery – VCCS helps efficiently orchestrate providers staff, patients and resources with an integrated scheduling view. Privacy and security measures Protecting patient privacy is vital.VCCS allows patients and staff to communicate securely via video, audio, screen-sharing, messaging and secure file transfers. Encryption is built-in to ensure confidentiality is maintained and importantly – does not require a client application to be downloaded, installed or managed. Patient coaching overlays Medical and expert staff can receive visual cues and reminders of historic patient conditions and symptoms from the patient record system – these appear as overlays in real-time, providing useful background details for on-going diagnostics and continued care. Telehealth e-consultation aids Medical staff can conduct remote examinations (with patient consent) – Images and notes can be recorded and stored. Additionally, medical and patient device data can be securely uploaded - such as temperature, respiratory rate, pulse oximetry and blood pressure for clinical decision support purposes.
- MiVoice Business UC Solution
Comprehensive unified communications solution built on Mitel's leading hybrid communications platform. (CAPEX/SUBSCRIPTION OPTIONS)


For three decades, Mutare has been empowering organizations to re-imagine a better way to connect. Today, through our transformative voice security, digital voice and text messaging solutions, we make communications with colleagues, customers and prospects simple, secure and effective. And that means more time and less stress for your employees, a more positive experience for your customers, and improved bottom line results for your organization.
Address
2325 Hicks Road
Rolling Meadows, Illinois
60008
United States of America
Website
www.mutare.com
Products/Services Offered
- Security


Address
366 N Broadway, Suite 201
Jericho, New York
11735
United States of America
Website
nectarcorp.com


Address
1507 Carey Avenue, Suite 4
Cheyenne, Wyoming
82001
United States of America
Website
nobelbiz.com


Address
3470 McClure Bridge Rd, Suite 2231
Duluth, Georgia
30096
United States of America
Website
numbersentry.com


Numeracle's Entity Identity Management™ (EIM) platform puts brands and brand managers in direct control of identity as applied to outbound communications. EIM is used to establish Verified Identity™, manage branded communications delivery, call reputation, blocking and labeling prevention and remediation, provide visibility into call display, and more, to ensure brand identity is presented as intended, with transparency and consistency. KYC-based identity vetting and verification is the cornerstone of the platform; developed in support of evolving federal regulations and telecom standards. Visit www.numeracle.com.
Address
7918 Jones Branch Dr. Fl 4
McLean, Virginia
22102
United States of America
Website
www.numeracle.com
Products/Services Offered
- Contact Center Systems / Applications
- Communications Systems Management, Configuration & Troubleshooting
- Mobile / Wireless Services
- Security
Products
- Phone Number Reputation Management
Get more calls answered by ensuring your business calls are not displayed as Spam, Scam or Fraud to called parties. Ensure your phone numbers are delivered clean and label-free, with unlimited labeling correction when call blocking and labeling algorithms tag your calls in error. Manage number reputation via a self-service portal; procure services directly or resell or refer these services if you are a platform provider, originating service provider, or contact center consultant.
- Branded Calling ID™
Are you an originating service provider? Create a new revenue stream in 2025 by reselling Branded Calling ID™ direct to your enterprise customers. Give enterprises the ability to display caller name, reason for call, and even a brand logo on participating wireless carrier networks. Based on an industry-led, standards based ecosystem, this is the first branded calling solution to offer spoof protection to deter bad actors from falsely representing your brand. Visit Booth #1000 for a live demo.


NUSO is a global software as a service provider of cloud collaboration, unified communications, and contact center solutions designed to simplify and streamline business communications. NUSO full-stack offerings are delivered via a network of channel partners, resellers, and managed service providers with a focus on real-time frictionless service. The NUSO platform is known for its resilience, inbound redundancy, and affordable, high-quality service.
Address
7777 Bonhomme Avenue Suite 1100
Clayton, Missouri
63105
United States of America
Website
www.nusocloud.com
Products/Services Offered
- Contact Center Systems / Applications
- E-911 / Emergency Systems
- Managed / Hosted / Cloud Communications Services (UCaaS)
- SIP Trunking Services
- Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
- Team Collaboration / Chat Apps
- Text-based Messaging (email, IM)
- Unified Communications
- Voicemail / Unified Messaging
Products
- Contact Center Systems/Applications
NUSO’s cloud-based contact center provides the necessary tools for customer service teams without unnecessary complexity or costs.
- Managed/Hosted/Cloud Communications Services (UCaaS)
NUSO Unified Communications is an enterprise-grade, all-in-one business solution that combines Voice, Mobility, Messaging, Presence, Conferencing, and Collaboration. This empowers businesses with the convenience of working anywhere with internet access: at the office, at home, or on the road. NUSO UC gives you a reliable, flexible, and easy-to-use service at a lower cost.
- Team Collaboration/Chat Apps
NUSO Bridge offers multiple ways to integrate robust Unified Communications and Voice connectivity with the power of Microsoft Teams™ making it even easier for your customers to connect. Future-proof your business communication investments and stop switching between applications for email, video, chat and phone. Stay in Microsoft Teams by integrating NUSO’s reliable and cost effective phone capabilities.
- Unified Communications
Unified Communications empowers your business to work anywhere, anytime with Phone, Instant Messaging, Video, Conference, and Collaboration with over 200 features designed to power your company’s communications seamlessly.
- Voicemail/Unified Messaging
NUSO geo-redundancy ensures Auto Attendant and Voicemail systems continue responding to incoming calls and saving messages on secure data centers, avoiding loss should a regional data center go down.


Obkio Network Performance Monitoring tool is a simple Network Monitoring and Troubleshooting SaaS solution designed to monitor end-to-end network performance from the end user perspective, and to fulfil the need within the industry for a solution that simplifies network monitoring for all network types. Obkio leverages Network Monitoring Agents and synthetic traffic to continuously identify the causes of intermittent VoIP, video, and application slowdown in seconds - and identify the data you need to troubleshoot and ultimately improve the end-user experience.
Address
7275 Rue Saint-Urbain, Suite B-01
Montreal, Quebec
H2R 2Y5
Canada
Website
www.obkio.com
Products
- Obkio Network Performance Monitoring Tool
Obkio Network Performance Monitoring Software is a simple Network Monitoring and Troubleshooting SaaS solution designed to monitor end-to-end network performance ( WAN to LAN) from the end user perspective for all network types (SD-WAN, MPLS, LAN, WAN L@ et L3 VPN). Obkio leverages Network Monitoring Agents and synthetic traffic to continuously identify the causes of intermittent VoIP, video, and applications slowdown in seconds - and identify the data you need to troubleshoot and ultimately improve the end-user experience.


Address
5273 Prospect Rd #334
San Jose, California
95129
United States of America
Website
www.octovio.com


Address
500 Oracle Parkway
Redwood Shores, California
94065
United States of America
Website
www.oracle.com


Parloa amplifies the customer service experience with an AI Agent Management Platform that makes every interaction as easy as talking to a friend. This enterprise-grade platform enables contact centers to leverage the full power of generative AI, safely and reliably. It combines highly skilled personal AI agents that engage in natural and unique conversations with every customer, with AI assistance for human agents when they get on the line. Global brands trust Parloa to connect with their customers, ensuring they feel heard through exceptional experiences that increase satisfaction, drive sales, and build loyalty.
Address
524 Broadway, 9th Floor
New York, New York
10170
United States of America
Website
www.parloa.com
Products/Services Offered
- AI / Analytics
- Contact Center Systems / Applications


PCI Pal enables organizations of any size, anywhere in the world, to offer a frictionless payment experience to their customers. With PCI Pal, end-users can leverage their payment method of choice over any channel, in a highly secure and compliant way, instilling customer trust and loyalty in a brand. This has made PCI Pal the preferred secure payment solution for leading organizations across a variety of industries and recommended by the most trusted contact center vendors and payment providers.
Address
615 S College St
Charlotte, North Carolina
28202
United States of America
Website
www.pcipal.com/en


PingPlotter for Contact Centers continuously monitors remote agent internet connections, instantly detecting issues to help your team address problems faster. This ensures high call quality and a seamless customer experience (CX). With PingPlotter, managing remote teams has never been easier. Test new hires’ internet connections before they start to ensure they’re ready on day one. With an intuitive dashboard and AI-driven Insights, you can track hundreds of agents and automatically detect issues before they impact your operations. Reduce agent downtime, increase productivity, and ensure an excellent customer experience with PingPlotter!
Address
405 S 8th St, Suite 301
Boise, Idaho
83702
United States of America
Website
www.pingplotter.com/contact-center
Products/Services Offered
- Contact Center Systems / Applications


PolyAI is a leading provider of enterprise voice assistants, transforming customer experiences through natural and human-like conversations. Specializing in automating customer service calls, PolyAI delivers AI solutions that are fast, accurate, and empathetic, empowering businesses to provide exceptional service at scale. With expertise across several industries such as retail, travel, financial services, and healthcare, PolyAI enables organizations to streamline operations, improve customer satisfaction, and reduce costs, all while integrating seamlessly into existing workflows.
Address
154 W 14th St.
New York, New York
10011
United States of America
Website
poly.ai
Products/Services Offered
- AI / Analytics
- Contact Center Systems / Applications


Founded in 1990, Resource Software International Ltd. (RSI) is a world leader in producing products, training and resources that proactively manage, control and reduce the expense of communication facilities resulting in a more dynamic, responsive and productive communication ecosystem. We offer an extensive spectrum of applications that utilize the latest technologies that interoperate with the world's largest communication providers including RingCentral, Zoom, Cisco, Avaya and many others.
Address
50 Richmond Street East, Unit 105
Oshawa, Ontario
L1G 7C7
Canada
Website
www.telecost.com
Products/Services Offered
- AI / Analytics
- APIs / Integrated Communications
- Contact Center Systems / Applications
- Team Collaboration / Chat Apps
Products


Address
110 N. Wacker Drive, Suite 2500
Chicago, Illinois
60606
United States of America
Website
scb-global.com/home

Address
230 Washington Ave, Suite 101
Albany, New York
12302
United States of America
Website
www.sctcconsultants.org


Address
1 Commercial Dr
Old Lyme, Connecticut
06371
United States of America
Website
www.sennheiser.com

Description
Address
14301 FNB Parkway, STE 213
Omaha, Nebraska
68154
United States of America
Website
www.sensiple.com
Products/Services Offered
- AI / Analytics
- APIs / Integrated Communications
- Contact Center Systems / Applications
- Communications Systems Management, Configuration & Troubleshooting
- Managed / Hosted / Cloud Communications Services (UCaaS)
- Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
- Systems Integration Services / Consulting / VAR
- Team Collaboration / Chat Apps
- Text-based Messaging (email, IM)
- Unified Communications
- WebRTC


Address
One North Wacker, Suite 2500
Chicago, Illinois
60606
United States of America
Website
www.sinch.com


Speechmatics builds foundational speech technology, providing APIs that power the world’s voice applications, from file & real-time transcription, to the world of conversational AI with their latest innovation, Flow. Speechmatics is used by companies such as AI-Media, Liquid Voice, Ubisoft, and Red Bee Media, and is headquartered in Cambridge, UK.
Address
Unit 296 Cambridge Science Park Milton Rd
Cambridge, CB4 0WD
United Kingdom
Website
www.speechmatics.com
Products/Services Offered
- AI / Analytics
- APIs / Integrated Communications
- Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
Products


Tata Communications is a global digital ecosystem enabler powering today's fast-growing digital economy in more than 190 countries and territories. Leading with trust, it enables digital transformation of enterprises globally with collaboration and connected solutions, core and next gen connectivity, cloud hosting and security solutions and media services. 300 of the Fortune 500 companies are its customers and the company connects businesses to 80% of the world's cloud giants.
Address
11911 Freedom Drive, Suite 250
Reston, Virginia
20190
United States of America
Website
www.tatacommunications.com
Products/Services Offered
- APIs / Integrated Communications
- Contact Center Systems / Applications
- Managed / Hosted / Cloud Communications Services (UCaaS)
- Team Collaboration / Chat Apps
- Unified Communications
- Video: Cloud-based Services
- Video: Desktop
- Video: Mobile
- WebRTC


TC&C, a Cisco Partner and BT Distributor, delivers cutting-edge unified collaboration software solutions powered by AI. Its newest innovation, Deepfake Guard, empowers organizations to proactively combat deepfake threats, safeguarding businesses, customer trust, and brand reputation. This advanced detection software monitors communication channels, identifies deepfakes across media formats, and fortifies resilience against AI-powered deceptions. TC&C is also renowned for CARIN, the award-winning system for voice, video, and virtual meeting recording, analysis, and archiving, ensuring regulatory compliance and actionable business intelligence. With headquarters in Budapest, Hungary, and offices in the US, UAE, and UK, TC&C is shaping secure, intelligent collaboration worldwide.
Address
Wesselenyi u 35
Budapest, 1155
Hungary
Website
www.tcandc.com
Products/Services Offered
- AI / Analytics
- A / V Meeting Room Technologies
- Contact Center Systems / Applications
- Security
- Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
- Unified Communications
Products
- Deepfake Guard
Deepfake Guard is a holistic anti-deepfake platform, designed to safeguard enterprise communications and protect organizations from the growing threat of synthetic media fraud. It combines state-of-the-art AI-based multimodal detection and contextual understanding technologies to analyze audio, video, images, and text, providing a comprehensive identification of deepfakes with unparalleled accuracy. The solution integrates seamlessly across cloud, on-premises and mobile environments, making it an ideal choice for diverse enterprise use cases such as contact centers, financial institutions, governments, and more.


TeleMate delivers vendor-neutral observability that empower IT teams to optimize performance, streamline troubleshooting, and gain actionable insights across complex UC&C environments. Designed for the modern digital workplace, TeleMate’s monitoring and analytics solution supports seamless cloud migrations and ensure smarter, faster operations. Stop by to see how we simplify UC&C Observability!
Address
3550 Engineering Drive, Suite 100
Peachtree Corners, Georgia
30092
United States of America
Website
www.telemate.net
Products/Services Offered
- AI / Analytics
- Contact Center Systems / Applications
- Communications Systems Management, Configuration & Troubleshooting
- Managed / Hosted / Cloud Communications Services (UCaaS)
- TEM


TransUnion is a global information and insights company with over 12,000 associates operating in more than 30 countries. TransUnion’s TruContact Communications and Contact Center solutions, powered by Neustar, help to restore trust in the phone channel by reducing robocalls and enabling trusted communications. Our extensive portfolio supports both carriers (Caller ID Authentication, Certificate Manager, Robocall Mitigation) and enterprises (Caller Name Optimization, Spoofed Call Protection, and Branded Call Display). For more information, please visit https://www.transunion.com/solution/trucontact.
Address
555 West Adams
Chicago, Illinois
60661
United States of America
Website
www.transunion.com
Products/Services Offered
- APIs / Integrated Communications
- Contact Center Systems / Applications
- Mobile / Wireless Services
- Security


TTEC Digital is a global leader in customer experience orchestration, combining technology and empathy at the point of conversation. With decades of experience across the world’s leading contact center technology platforms – plus in-house expertise in CX strategy, data and analytics, AI and more – TTEC Digital delivers an unmatched skillset for organizations looking to forge deeper customer relationships and drive better business outcomes. Learn more at ttecdigital.com.
Address
6312 S Fiddlers Green Circle, 100 N.
Greenwood Villiage, Colorado
80111
United States of America
Website
www.ttecdigital.com
Products/Services Offered
- AI / Analytics
- Contact Center Systems / Applications
- Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
- Systems Integration Services / Consulting / VAR
- Unified Communications


UJET is the trusted partner for growing businesses seeking a modern, reliable, and easy-to-use contact center solution. We offer a complete platform that combines essential features like crystal-clear call quality, seamless omnichannel communication, and intelligent routing with practical AI-powered tools that enhance efficiency and customer satisfaction. Our dedicated support team ensures a smooth transition and ongoing success, allowing you to focus on what matters most – your customers.
Address
535 Mission Street, 14th Floor
San Francisco, California
94105
United States of America
Website
ujet.cx
Products/Services Offered
- Contact Center Systems / Applications
- Unified Communications


Address
4301 Westbank Drive, Bldg A Suite 200
Austin, Texas
78746
United States of America
Website
www.vyopta.com


Our full-stack voice first CPaaS solution empowers you to revolutionize how you engage with your customer and their end-users. Empowering developers, Software as a Service (SaaS) application, Independent Software Vendors (ISV), and enterprises with the ability to build feature rich communications experiences. Our enterprise-grade APIs are designed to seamlessly integrate with your SaaS application, giving you the power to focus on what you do best – innovating and growing your business. From voice calls and video conferencing to SMS messaging and chat, our UCaaS & CPaaS solution empowers organizations to create seamless, immersive communication experiences within their products.
Address
710 Springdale Dr
Exton, Pennsylvania
19341
United States of America
Website
www.whitelabelcomm.com
Products/Services Offered
- APIs / Integrated Communications
- Contact Center Systems / Applications
- Communications Systems Management, Configuration & Troubleshooting
- E-911 / Emergency Systems
- IP PBXs / IP Telephony / Desk Phones
- Managed / Hosted / Cloud Communications Services (UCaaS)
- Mobile / Wireless Platform / Devices
- SIP-based Products / Session Border Controllers (SBCs)
- SIP Trunking Services
- Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
- Team Collaboration / Chat Apps
- Text-based Messaging (email, IM)
- Unified Communications
- Video: Cloud-based Services
- Video: Desktop
- Video: Mobile
- WebRTC
Products
- UCaaS--> Unified Communications
With White Label Communications UCAAS, MSPs and VARs can provide a wide range of communication tools, including voice calls, video conferencing, SMS messaging, and chat services, all seamlessly integrated into their clients’ operations. The key here is to help MSPs and VARs enhance client engagement, increase productivity, and keep businesses connected in our ever-evolving digital landscape. * Auto-provisioning of devices - Endpoints can be pre-provisioned by when they are ordered. Any SIP Endpoint can be provisioned remotely. Templates are used to create unique and custom configurations for ANY SIP device, independent of the manufacturer. * Fully Automated Billing System - Quoting, re-quoting, invoicing, setting up payment profiles, take payments and make payments how you choose with this complete quote-to-cash system. * Instant DID and Porting Manager (LNP) - Submit and track new number requests and porting requests without having to leave the application. * Tax Integration and Taxes as a Service - Convert Tax/Compliance preparation from an uncontrolled variable expense to a fixed expense that is a percentage of your taxable revenue. * Total Control over Moves, Adds, and Changes (MAC) - All moves, adds, and changes are 100% under partner control. You can also securely give some MAC access to your end-users. * APIs & Webhooks - Use Stateful APIs to extend or customize the functionality of your implementation using all the power of the WLC platform. * Device as a Service - Include or bundle SIP endpoints as a part of your Unified Communications (UC) service offering. * ConnectWise Integration - For MSPs that already use Connectwise, you can now sell, manage, provision, invoice, and even deliver private label Hosted PBX and SIP Trunking services, all without leaving the ConnectWise interface.
- CPaaS--> Communication Platform as a Service
Our full-stack CPaaS solution empowers you to revolutionize how you engage with your customer and their end-users. Empowering developers, Software as a Service (SaaS) applications, Independent Software Vendors (ISV), and enterprises with the ability to build feature rich communications experiences. From voice calls and video conferencing to SMS messaging and chat, our CPaaS solution empowers organizations to create seamless, immersive communication experiences within their products. Our CPaaS solution is not just a tool; it’s a full-communication stack that puts the power of programmability designed to streamline complex workflows, drive meaningful outcomes, and provide measurable insights. Whether you’re a SaaS application builder seeking to enrich your software with advanced communication capabilities, or an enterprise looking to integrate scalable communication solutions into your existing systems, our programmable communication platform is designed to meet your specific requirements.
- Contact/Call Center Lite
Provide essential call management features designed to offer a more cost-effective solution for your customer service needs leveraging our full stack fully programmable voice capabilities: * Inbound Call Management: Handling incoming calls and routing them to the appropriate agents. * Interactive Voice Response (IVR): Automated menus that guide callers to the right department or agent. * Call Queue Management: Ensures that incoming calls are managed and queued until an agent is available. * Call Logging: Tracking of incoming and outgoing calls, including caller details and call duration. * Basic Reporting: Analytics to track performance such as call volume and response times. * Call Recording: Recording calls for training or compliance purposes. * Voicemail: Allows callers to leave a message when agents are unavailable. * Web Interface: Provide easy-to-use dashboards for agents and managers.


Wildix is a global leader in AI-powered Unified Communications and Collaboration (UC&C), providing secure, scalable, and measurable solutions that enhance workflows, improve collaboration, and drive business success. With browser-based video conferencing, real-time transcription, and AI-driven analytics, Wildix helps organizations save time, cut costs, and work smarter. Its comprehensive services support businesses in optimizing communication, streamlining operations, and fostering seamless teamwork. Discover how Wildix's innovative solutions drive efficiency, connectivity, and business growth with a smarter, scalable approach to communication and collaboration.
Address
800 N High St.
Columbus, Ohio
43215
United States of America
Website
www.wildix.com/us
Products/Services Offered
- AI / Analytics
- Managed / Hosted / Cloud Communications Services (UCaaS)
- Team Collaboration / Chat Apps
- Unified Communications
- WebRTC


WX Technology Group is a Technology Advisory and Consulting firm with deep experience in delivering end-to-end solutions, cost savings initiatives, and cloud migrations. Thanks to an extensive partner ecosystem and team of industry experts, our clients benefit from real-time market and vendor insights, critical information, and unbiased recommendations across a broad array of technologies. By serving as an extension of their team, we empower business leaders to make informed decisions, immediately capitalize on emerging technologies, and spend more time engaging in strategic business initiatives and less on vetting and procuring technology services.
Address
69 Milk Street, Suite 300
Westborough, Nevada
01581
United States of America
Website
www.wxtechnologygroup.com
Products/Services Offered
- AI / Analytics
- Contact Center Systems / Applications
- Communications Systems Management, Configuration & Troubleshooting
- IP PBXs / IP Telephony / Desk Phones
- Managed / Hosted / Cloud Communications Services (UCaaS)
- Security
- SIP-based Products / Session Border Controllers (SBCs)
- SIP Trunking Services
- Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
- Systems Integration Services / Consulting / VAR
- Team Collaboration / Chat Apps
- TEM
- Unified Communications
- Voicemail / Unified Messaging


Address
10610 South Jordan Gateway
South Jordan, Utah
84095
United States of America
Website
ximasoftware.com