Titanium Sponsors | Diamond Sponsors | Platinum Sponsors | Gold Sponsors | Silver Sponsors | Exhibitors
Titanium Sponsors
RingCentral
Address
20 Davis Drive
Belmont, California
94002
United States of America
Website
www.ringcentral.com
Diamond Sponsors
Amazon Web Services
Address
410 Terry Ave North
Seattle, Washington
98109
United States of America
Website
aws.amazon.com
AVANT Communications
Address
2 N. Riverside Plaza, Suite 2450
Chicago, Illinois
60606
United States of America
Website
goavant.net
Platinum Sponsors
Bandwidth
Address
2230 Bandmate Way
Raleigh, North Carolina
27607
United States of America
Website
www.bandwidth.com
Five9
The Five9 Intelligent CX Platform, powered by Five9 Genius AI, provides a comprehensive suite of solutions to power AI-elevated customer experiences that deliver better business outcomes and Bring Joy to CX™. Our unified cloud-native offering enables hyper-personalized customer experiences and more empowered employees, making every customer interaction more connected, effortless, and personal. Trusted by 2,500+ customers and 1,400+ partners globally, Five9 brings together the power of AI, our platform, and our people to drive AI-elevated CX.
Address
3001 Bishop Drive, Suite 350
San Ramon, California
94583
United States of America
Website
www.five9.com
Social Networks
Products/Services Offered
- AI / Analytics
Fusion Connect
Address
210 Interstate North Parkway, Suite 200
Atlanta, Georgia
30339
United States of America
Website
www.fusionconnect.com
Genesys
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-Powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.
Address
1302 El Camino Real, Suite 300
Menlo Park, California
94025
United States of America
Website
www.genesys.com
Social Networks
Google
Address
1600 Amphitheatre Parkway
Mountain View, California
94043
United States of America
Website
www.google.com
Miratech
Address
301 N. Market Street
Wilmington, Delaware
19801
United States of America
Website
www.miratechgroup.com
NexGen Technologies
Address
2234 N. Federal Hwy #1034
Boca Raton, Florida
33431
United States of America
Website
www.nexgenvirtualoffice.com
Nextiva
Nextiva powers over a million users and billions of interactions annually with its customer experience platform. From one AI-powered customer experience hub, Nextiva Unified-CXM transforms how businesses engage with their customers with orchestrated customer journeys that help businesses acquire, retain, and grow customers. The company’s commitment to Amazing Service® and a customer-focused approach has been the cornerstone of its success. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B. Discover more at www.nextiva.com.
Address
9451 E. Via de Ventura
Scottsdale, Arizona
85256
United States of America
Website
www.nextiva.com
Social Networks
Products/Services Offered
- AI / Analytics
- Audio Conferencing Services / Devices
- Contact Center Systems / Applications
- IP PBXs / IP Telephony / Desk Phones
- Managed / Hosted / Cloud Communications Services (UCaaS)
- SIP Trunking Services
- Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
- Team Collaboration / Chat Apps
- Text-based Messaging (email, IM)
- Unified Communications
- Video: Cloud-based Services
- Video: Desktop
- Video: Mobile
- Voicemail / Unified Messaging
NICE
Address
75 West Towne Ridge Parkway, Tower 1
Sandy, Utah
84070
United States of America
Website
www.niceincontact.com
Verizon Business
Address
One Verizon Way
Basking Ridge, New Jersey
07920
United States of America
Website
www.verizon.com
Vonage
Address
101 Crawfords Corner Road, Suite 2416, 4th Floor, Building #2
Holmdel, New Jersey
07733
United States of America
Website
business.vonage.com
Gold Sponsors
CallMiner
Powered by artificial intelligence and machine learning, CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale, allowing organizations to interpret sentiment and identify patterns to reveal deep understanding from every conversation. By connecting the dots between insights and action, CallMiner enables companies to identify areas of opportunity to drive business improvement, growth and transformational change more effectively than ever before. CallMiner is trusted by the world’s leading organizations across retail, financial services, healthcare and insurance, travel and hospitality, and more. CallMiner is the global leader in conversation analytics to drive business performance improvement
Address
200 West Street
Waltham, Massachusetts
02451
United States of America
Website
www.callminer.com
Social Networks
Products/Services Offered
- AI / Analytics
- Contact Center Systems / Applications
Products
- Analyze
Harness AI and ML to automatically uncover insights from 100% of your interactions in the contact center and beyond to deliver new understanding of your customers.
- Coach
Coach aggregates insights from conversations, identifying which individuals are effective based on customized manual or automated scoring criteria.
- Enhanced AI Module
Enhanced AI Module equips analysts with AI-driven tools like automatic category creation, contact summarization, natural-language discovery and trend identification – uncovering hidden insights, boosting productivity and enhancing experience.
- RealTime
RealTime automatically notifies agents or supervisors based on customer interaction indicators.
- Redact
Redact ensures you can meet security and compliance standards by automatically removing sensitive customer data.
DIDWW
DIDWW, a fully licensed telecom operator, provides two-way Voice and Messaging services in 90+ geographies. Our innovative cloud PBX solution, phone.systems™, empowers businesses to streamline communications with advanced features like AI tools, CRM integrations, and a multi-platform app for Windows, iOS, macOS, and Android. Backed by DIDWW’s global phone number coverage and proprietary numbering resources, phone.systems™ offers unparalleled flexibility and scalability, making it a comprehensive solution for businesses seeking both robust PBX functionality and extensive geographic reach.
Address
11 The Haven, Malahide. Co.
Dublin, Dublin
K36 R983
Ireland
Website
www.didww.com/tools/business-phone-systems
Social Networks
Products/Services Offered
- APIs / Integrated Communications
- IP PBXs / IP Telephony / Desk Phones
- Managed / Hosted / Cloud Communications Services (UCaaS)
- SIP Trunking Services
- Unified Communications
Products
- phone.systems™
A cloud-based PBX enriched with AI-driven tools, seamless CRM integrations, and multiplatform app across Windows, iOS, macOS, and Android for unparalleled user experience.
- Virtual Phone Numbers
DIDWW offers the largest fully compliant international coverage of local, national, mobile, toll-free Voice and SMS-enabled DIDs. Currently, more than 90 countries and approximately 5000 area codes worldwide are covered by DIDWW services, which are securely delivered over a private or public network.
- Two-way SIP Trunks
A powerful inbound and outbound SIP trunking solution with rock-solid reliability, premium audio quality and flexible trunk configurations.
- Messaging
Reliable and efficient omni-channel messaging services, combining various channels like SMS, social platforms, email.
Shokz
Address
Room 2603A, Tower 1, Lippo Centre, 89 Queensway
Admirality, Hong Kong
999077
China
Website
www.shokz.com
Shure
Address
5800 West Touhy Avenue
Niles, Illinois
60714
United States of America
Website
www.shure.com/americas
Spectrum Enterprise
Address
400 Washington Blvd
Stamford, Connecticut
06902
United States of America
Website
enterprise.spectrum.com
Talkdesk
Address
201 Spear Street, Suite 1100
San Francisco, California
94105
United States of America
Website
www.talkdesk.com
Silver Sponsors
Alvaria
Address
211 Perimeter Center ParkwaySuite 200
Atlanta, Georgia
01886
United States of America
Website
www.alvaria.com
ASC Americas Inc
Address
101 Crawfords Corner Road
Holmdel, New Jersey
07733
United States of America
Content Guru Inc
Address
900 E Hamilton Ave, Suite 510
Campbell, California
95008
United States of America
Website
www.contentguru.com
Deepgram
Address
548 Market Street
San Francisco, California
94104
United States of America
Website
www.deepgram.com
Diabolocom
Address
8 The Green, Suite B
Dover, Delaware
19901
United States of America
Website
www.diabolocom.com
DialedIn
Address
900 S. Pine Island Rd, Suite 390
Plantation, Florida
33324
United States of America
Website
www.chasedatacorp.com
Intrado
Address
11808 Miracle Hills Drive
Omaha, Nebraska
68154
United States of America
Website
www.intrado.com
LeapXpert
Address
4/F, Lee Garden Three, 1 Sunning Road, Causeway Bay
Hong Kong, Hong Kong
999077
China
Website
www.leapxpert.com
Lightyear
Address
90 State Street, Suite 700
Albany, New York
12207
United States of America
Website
lightyear.ai
Luware
Luware develops customer service solutions that empower organizations to communicate more effectively. We believe in holistic customer service, where every employee serves as a touchpoint. Our software brings employees together and connects companies with their customers. We fully leverage the Microsoft technology stack and make it even better. Our solutions transform Microsoft Teams into a customer service hub and create value in every customer interaction.
Address
Pfingstweidstrasse 102,
Zurich, 8005
Switzerland
Website
www.luware.com/en
Social Networks
Products/Services Offered
- Contact Center Systems / Applications
- Managed / Hosted / Cloud Communications Services (UCaaS)
- Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
- Team Collaboration / Chat Apps
- Unified Communications
Ribbon
Address
6500 Chase Oaks Blvd, Suite 100
Plano, Texas
75023
United States of America
Website
ribboncommunications.com
Rocware Corporation
Address
3/F,No.2,Honghui Industrial Park,Xin'an Street
Bao'an District, Guangdong
518000
China
Website
www.rocware.com
SecureLogix
Address
13750 San Pedro Avenue, Suite 820
San Antonio, Texas
78232
United States of America
Website
www.securelogix.com
Somos, Inc.
Address
Two Tower Center Boulevard, 20th FL
East Brunswick, New Jersey
08816
United States of America
Website
www.somos.com
Theta Lake, Inc.
Address
1221 Chapala St, Suite 6
Santa Barbara, California
93101
United States of America
Website
thetalake.com
Unimax
Address
121 South 8th Street
Minneapolis, Minnesota
55402
United States of America
Website
www.unimax.com
Verint
Address
175 Broadhollow Road, Suite 100
Melville, New York
11747
United States of America
Website
www.verint.com
ViewSonic Corporation
Address
10 Pointe Drive, Ste 200
Brea, California
92821-7620
United States of America
Website
www.viewsonic.com/us
Exhibitors
911 Secure
Address
280 S Lemon Ave #2155
Walnut, California
91788
United States of America
Website
911secure.com
ASA Solutions
Address
13 Water St,
Holliston, Massachusetts
01746
United States of America
Website
www.asasolutions.com
AVOXI
AVOXI delivers a new generation of international cloud voice solutions to companies that need to easily connect and converse with customers. With unmatched global coverage and number types and a software platform that provides visibility and intelligence to manage voice service like never before, AVOXI’s 5,000+ clients use voice to more effectively serve and sell to customers as part of a modern contact center approach. AVOXI’s global team of cloud voice experts prides itself on ensuring clients receive the highest level of service possible - anywhere and anytime.
Address
300 Galleria Parkway, Suite 610
Atlanta, Georgia
30339
United States of America
Website
www.avoxi.com
Social Networks
Bland AI
Address
570 Pacific Ave.
San Francisco, California
94133
United States of America
Website
www.bland.ai
Calabrio
Calabrio is a trusted ally to leading brands. The digital foundation of a customer- centric contact center, the Calabrio ONE workforce performance suite helps enrich and understand human interactions, empowering your contact center as a brand guardian. We maximize agent performance, exceed customer expectations, and boost workforce efficiency using connected data, AI-fueled analytics, automated workforce management and personalized coaching. Only Calabrio ONE unites workforce optimization (WFO), agent engagement and business intelligence solutions into a true-cloud, fully integrated suite that adapts to your business.
Address
241 5th Ave. North, Suite 1000
Minneapolis, Minnesota
55401
United States of America
Website
www.calabrio.com
Products/Services Offered
- AI / Analytics
- Contact Center Systems / Applications
Products
- Call Recording
Capture every call, email, chat, text, and message with our contact center call and interaction recording solution.
- Quality Management
Leading contact center quality management software delivers a comprehensive view of customer interactions.
- Analytics
Fuel a customer-centric engine with AI-powered contact center analytics software. All-in-one Interaction Analytics solution.
- Chat Bot Analytics
Chatbot analytics software that empowers chatbot teams – from digital product owners, to chatbot operators, conversation designers, and digital analysts. Sophisticated chatbot analytics platform helps you monitor and improve the performance and quality of your customer service chatbots and voice bots.
- Workforce Management
Unlock the full potential of your greatest asset–your people–with the world’s best WFM software for modern contact centers.
Caller ID Reputation
Address
1201 Puerta Del Sol
San Clemente, California
92673
United States of America
Website
calleridreputation.com
CommunityWFM
Address
3400 Waterview Parkway, Suite 325
Richardson, Texas
75080
United States of America
Website
www.communitywfm.com
ComputerTalk
Address
150 Commerce Valley Drive West, Suite 800
Markham, Ontario
L3T 7Z3
Canada
Website
www.computer-talk.com
CZUR
Founded over a decade ago, CZUR is a pioneer in patented AI algorithms and solutions across hardware, software, and cloud services. Our product range includes smart book and document scanners, meeting projectors, webcams, and more—all designed to streamline office and administrative tasks. At CZUR, we are dedicated to transforming the workplace through smart, innovative audio-visual products. Our mission is to enhance efficiency and convenience with cutting-edge technology, integrating AI into practical tools that improve daily work and life experiences.
Address
RM722, Block B, Podium of Buiding No. 12, Shenzhen Bay Eco-Technology Park, No. 10 Gaoxin South RD
Nanshan District, Shenzhen, Guangdong
518063
China
Website
www.czur.com
Social Networks
Products/Services Offered
- Audio Conferencing Services / Devices
- Video: Desktop
- Video: Room Systems
Products
- StarryHub
All-in-one Video Meeting System
FaxSIPit Services Inc.
Address
1150 Station Street, Unit 113
Vancouver, British Columbia
V6A 4C7
Canada
Website
www.faxsipit.com
Hammer
Address
600 Technology Park Drive, Suite 100
Billerica, Massachusetts
01821
United States of America
Website
www.infovista.com
HP Poly
Address
1501 Page Mill Road
Palo Alto, California
94304
United States of America
Website
www.poly.com
Imagicle
Address
66 Flagler St, Suite 1002
Miami, Florida
33130
United States of America
Website
www.imagicle.com
Intratem
Because no one has enough time or money to manage telecom. Intratem Telecom Expense Management is customized to your company's needs. Since 2004, we have recognized the power telecommunication has on business and the strain it puts on internal teams to keep it running. Now it's only getting more complicated. From mobile procurement, staging, kitting, deployment, management, support, security, reporting, and allocation, to custom fixed portals inventory, invoice processing, MACD, and everything in between. A partner of Verizon, AT&T, and T-Mobile and numerous fixed carriers, we'll help you climb out from under your telecom tickets.
Address
6300 Canoga Ave, Suite 1740
Woodland Hills, California
91367
United States of America
Website
intratem.com
Social Networks
Products/Services Offered
- Mobile / Wireless Platform / Devices
- Mobile / Wireless Services
- Security
IR
IR is the leading global provider of observability solutions tailored for large enterprises that manage complex multi-vendor, unified communications, collaboration and contact center environments. IR's cutting-edge IR Collaborate software, powered by the Prognosis Platform, excels in monitoring, troubleshooting, and optimizing multi-vendor unified communication and collaboration environments. IR Collaborate simplifies intricate data streams, unveils actionable insights, and safeguards critical systems, ensuring seamless business continuity. Empowering more than 600 enterprises worldwide, IR Collaborate delivers end-to-end visibility, streamlines operations, minimizes downtime, and achieves cost savings. Visit IR.com.
Address
4700 S. Syracuse Street, Suite 1000
Denver, Colorado
80237
United States of America
Website
www.ir.com
Social Networks
Products/Services Offered
- Contact Center Systems / Applications
- Communications Systems Management, Configuration & Troubleshooting
- IP PBXs / IP Telephony / Desk Phones
- Managed / Hosted / Cloud Communications Services (UCaaS)
- Unified Communications
Products
- IR Collaborate
IR Collaborate is an enterprise-grade performance and experience management solution for voice, video, collaboration and contact center environments. Whether in the cloud, on-premises or hybrid, Collaborate makes it easy to manage the multi-vendor, multi-platform UC ecosystems that modern businesses rely on every day.
Jabra
Address
900 Chelmsford StreetTower II, 8th Floor
Lowell, Massachusetts
01851
United States of America
Website
www.jabra.com
Landis Technologies
Address
1120 Division Hwy
Ephrata, Pennsylvania
17522
United States of America
Website
landiscomputer.com
MiaRec, Inc.
Address
1999 S Bascom Ave, Suite 928
Campbell, California
95008
United States of America
Website
www.miarec.com
Microcall
Address
3700 Holcomb Bridge Rd NW
Peachtree Corners, Georgia
30092
United States of America
Website
www.microcall.com
Mutare
Address
2325 Hicks Road
Rolling Meadows, Illinois
60008
United States of America
Website
www.mutare.com
NobelBiz
Address
1507 Carey Avenue, Suite 4
Cheyenne, Wyoming
82001
United States of America
Website
nobelbiz.com
Number Sentry
Address
3470 McClure Bridge Rd, Suite 2231
Duluth, Georgia
30096
United States of America
Website
numbersentry.com
Numeracle
Numeracle's Entity Identity Management™ (EIM) platform puts brands and brand managers in direct control of identity as applied to outbound communications. EIM is used to establish Verified Identity™, manage branded communications delivery, call reputation, blocking and labeling prevention and remediation, provide visibility into call display, and more, to ensure brand identity is presented as intended, with transparency and consistency. KYC-based identity vetting and verification is the cornerstone of the platform; developed in support of evolving federal regulations and telecom standards. Visit www.numeracle.com.
Address
7918 Jones Branch Dr. Fl 4
McLean, Virginia
22102
United States of America
Website
www.numeracle.com
Social Networks
PCI Pal
Address
128 S Tryon Street, 21st Floor
Charlotte, North Carolina
28202
United States of America
Website
www.pcipal.com/en
SCB Global
Address
110 N. Wacker Drive, Suite 2500
Chicago, Illinois
60606
United States of America
Website
scb-global.com/home
Sennheiser Electronic Corporation
Address
1 Commercial Dr
Old Lyme, Connecticut
06371
United States of America
Website
www.sennheiser.com
Sinch
Address
One North Wacker, Suite 2500
Chicago, Illinois
60606
United States of America
Website
www.sinch.com
TransUnion
Address
1906 Reston Metro Plaza, Suite 500
Reston, Virginia
20190
United States of America
Website
www.transunion.com
Twilio
Today's leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world. Twilio enables companies to use communications and data to add intelligence and security to every step of the customer journey, from sales to marketing to growth, customer service and many more engagement use cases in a flexible, programmatic way. Across 180 countries, millions of developers and hundreds of thousands of businesses use Twilio to create magical experiences for their customers. For more information about Twilio (NYSE: TWLO), visit: www.twilio.com.
Address
101 Spear Street, 5th Floor
San Francisco, California
94105
United States of America
Website
www.twilio.com
Vyopta
Address
4301 Westbank Drive, Bldg A Suite 200
Austin, Texas
78746
United States of America
Website
www.vyopta.com
WhiteLabel Communications
Our full-stack voice first CPaaS solution empowers you to revolutionize how you engage with your customer and their end-users. Empowering developers, Software as a Service (SaaS) application, Independent Software Vendors (ISV), and enterprises with the ability to build feature rich communications experiences. Our enterprise-grade APIs are designed to seamlessly integrate with your SaaS application, giving you the power to focus on what you do best – innovating and growing your business. From voice calls and video conferencing to SMS messaging and chat, our UCaaS & CPaaS solution empowers organizations to create seamless, immersive communication experiences within their products.
Address
710 Springdale Dr
Exton, Pennsylvania
19341
United States of America
Website
www.whitelabelcomm.com
Social Networks
Products/Services Offered
- APIs / Integrated Communications
- Contact Center Systems / Applications
- Communications Systems Management, Configuration & Troubleshooting
- E-911 / Emergency Systems
- IP PBXs / IP Telephony / Desk Phones
- Managed / Hosted / Cloud Communications Services (UCaaS)
- Mobile / Wireless Platform / Devices
- SIP-based Products / Session Border Controllers (SBCs)
- SIP Trunking Services
- Speech Rec / Speech-to-Text / Text-to-Speech / Natural Language Processing
- Team Collaboration / Chat Apps
- Text-based Messaging (email, IM)
- Unified Communications
- Video: Cloud-based Services
- Video: Desktop
- Video: Mobile
- WebRTC
Products
- UCaaS--> Unified Communications
With White Label Communications UCAAS, MSPs and VARs can provide a wide range of communication tools, including voice calls, video conferencing, SMS messaging, and chat services, all seamlessly integrated into their clients’ operations. The key here is to help MSPs and VARs enhance client engagement, increase productivity, and keep businesses connected in our ever-evolving digital landscape. * Auto-provisioning of devices - Endpoints can be pre-provisioned by when they are ordered. Any SIP Endpoint can be provisioned remotely. Templates are used to create unique and custom configurations for ANY SIP device, independent of the manufacturer. * Fully Automated Billing System - Quoting, re-quoting, invoicing, setting up payment profiles, take payments and make payments how you choose with this complete quote-to-cash system. * Instant DID and Porting Manager (LNP) - Submit and track new number requests and porting requests without having to leave the application. * Tax Integration and Taxes as a Service - Convert Tax/Compliance preparation from an uncontrolled variable expense to a fixed expense that is a percentage of your taxable revenue. * Total Control over Moves, Adds, and Changes (MAC) - All moves, adds, and changes are 100% under partner control. You can also securely give some MAC access to your end-users. * APIs & Webhooks - Use Stateful APIs to extend or customize the functionality of your implementation using all the power of the WLC platform. * Device as a Service - Include or bundle SIP endpoints as a part of your Unified Communications (UC) service offering. * ConnectWise Integration - For MSPs that already use Connectwise, you can now sell, manage, provision, invoice, and even deliver private label Hosted PBX and SIP Trunking services, all without leaving the ConnectWise interface.
- CPaaS--> Communication Platform as a Service
Our full-stack CPaaS solution empowers you to revolutionize how you engage with your customer and their end-users. Empowering developers, Software as a Service (SaaS) applications, Independent Software Vendors (ISV), and enterprises with the ability to build feature rich communications experiences. From voice calls and video conferencing to SMS messaging and chat, our CPaaS solution empowers organizations to create seamless, immersive communication experiences within their products. Our CPaaS solution is not just a tool; it’s a full-communication stack that puts the power of programmability designed to streamline complex workflows, drive meaningful outcomes, and provide measurable insights. Whether you’re a SaaS application builder seeking to enrich your software with advanced communication capabilities, or an enterprise looking to integrate scalable communication solutions into your existing systems, our programmable communication platform is designed to meet your specific requirements.
- Contact/Call Center Lite
Provide essential call management features designed to offer a more cost-effective solution for your customer service needs leveraging our full stack fully programmable voice capabilities: * Inbound Call Management: Handling incoming calls and routing them to the appropriate agents. * Interactive Voice Response (IVR): Automated menus that guide callers to the right department or agent. * Call Queue Management: Ensures that incoming calls are managed and queued until an agent is available. * Call Logging: Tracking of incoming and outgoing calls, including caller details and call duration. * Basic Reporting: Analytics to track performance such as call volume and response times. * Call Recording: Recording calls for training or compliance purposes. * Voicemail: Allows callers to leave a message when agents are unavailable. * Web Interface: Provide easy-to-use dashboards for agents and managers.